Medical office administrator resume examples from 2025

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Updated March 26, 2025

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Medical office administrator resume

Donna Elliott

(650) 555-6358 | delliott@example.com

Bowling Green, KY | 82003 W. Cedar Ln. - 26682

Work experience

2019 - Present
Medical Office Administrator, Express Services - Bowling Green, KY
- Recruit Applicants *Handle Human Resources such as Employee Benefits, W-4,I-9 Forms *Process Payroll * Account receivables
- Completed all payroll processing, including check delivery, check fraud, resolving pay garnishments, and double-redundant recordkeeping.
- Processed payroll for 50-100 plus employees.
- Assist recruiters by screening applicants, scheduling appointments, and assisting applicants through the application processes.
- Maintained office supplies stocked, including forms and information packets.
- Maintain an inventory of patient care supplies.
2014 - 2019
Front Office Coordinator, Virginia Baptist Hospital - Lynchburg, VA
- Worked with Medical Staff to ensure highest quality patient care.
- Assisted with posting payments from insurance companies.
- Check patients elegibility Call insurance asking for authorizations Answer phone calls Giving appointments Customer service Medical Records Copayments
2013 - 2014
Medical Assistant/Biller (Part-Time), Virginia Baptist Hospital - Lynchburg, VA
- Retrieved and documented patient laboratory test results.
- Assist staff and physicians with patient care.
- Answered telephone calls, filed paperwork, entered in patient charges and payments.

Skills

Insurance Companies
Kronos
Chcs
Personal Computers
Office Procedures
Customer Service
Medical Records
Blood Pressure
Procedures
Patient Demographics

Education

Associate's Degree, Business (2012 - 2014)
Liberty University
Lynchburg,

Medical office administrator resume

Justin White

(640) 555-5282 | jwhite@example.com

Washington, PA | 16141 N. Oak Ln. - 20911

Work experience

2016 - Present
Medical Office Administrator, The Washington Hospital - Washington, PA
- Worked with medical personnel to reconcile errors; and inconsistencies with ICD 9 & CPT codes.
- Communicate with insurance companies to check status of claims and verify corrected claims are processed timely
- Adapted easily to new software and procedures including the ICD-9/ ICD-10 transition and CPT coding Telecommunication team member MEDICAL REPORT WRITER
- Processed and printed out all protected health information requests from patients, facility providers, insurance companies and legal entities.
- Assist Program individuals with completing their Rehabilitation tasks, according to the individualized treatment plans.
- Directed telephone calls to appropriate staff members.
2011 - 2016
Medical Receptionist, Ear, Nose, Throat & Allergy Specialists - Fort Wayne, IN
- Assist physicians with patient care, office procedures, hearing exams, and booking appointments.
- Verified Insurance information for patients from various insurance companies including but not limited to edicaid and Medicare.
- Conduct registrar training to new patient access employees.
- Work closely with Insurance companies to ensure payments applied to correct patient account.
- Complied with HIPPA and hospital's privacy policies.
2009 - 2010
Case Management Assistant, The Salvation Army - New York, NY
- Coordinate and implement behavioral programming specified in treatment plans.
- Guide service and sale representatives with the proper procedures and paperwork for various client needs.

Skills

Health Care
Management Department
Medicaid
Patient Care
Telephone Calls
Smooth Transition
Patient Referrals
High Volume
Insurance Companies
Management System

Education

Master's Degree, Health Care Administration (2010 - 2011)
Pennsylvania State University
Main,
Bachelor's Degree, Health Care Administration (2006 - 2009)
Monroe College
Bronxville,

Medical office administrator resume

Samantha Harper

(830) 555-7286 | sharper@example.com

Des Moines, IA | 47793 W. Park Rd. - 82355

Work experience

2016 - Present
Medical Office Administrator, The Iowa Clinic - Des Moines, IA
- Filed Medicaid insurance claims for University Medical Center
- Created claims to be sent to Insurance companies after proper coding.
- Utilized Microsoft Word, Excel, and PowerPoint for letters, reports, presentations, etc.
- Verified and received authorizations for physician eligibility with several insurance companies.
2015 - 2016
Check Out Clerk, Hy-Vee - Des Moines, IA
- Cashier, prepare flowers for arrangement, and Customer Service.
- Processed orders and handled inventory control Built displays Ensured great customer service
2015 - 2015
Insurance Clerk (Part-Time), D-R SERVICES - Washington, MI
- Completed and filed healthcare insurance forms for services rendered to patients.
- File data into medical records both manually as well as electronically.
- Maintained all medical records and correspondence pertaining to patient medical records.

Skills

Financial Arrangements
Scheduling Appointments
Check-In
Party Carriers
Necessary Information
Billing System
Patient Care
Emergency
Insurance Companies
Icd-9

Education

Some College Courses, Health Care Administration (2015 - 2015)
Baker College
Washington,

Medical office administrator resume

Patrick Gordon

(520) 555-9912 | pgordon@example.com

Columbus, OH | 59253 E. Elm St. - 83968

Work experience

2018 - Present
Medical Office Administrator, Colon & Rectal Specialists - Columbus, OH
- Respond to correspondence from insurance companies.
- Document patient's demographic data in computer system.
- Verify and amend physician orders and coordinate patient discharges.
- Received and reported vital information pertinent to patient care.
- Processed medical records request, letters and reports.
2012 - 2018
Medical Office Administrative Assistant, James Arthur G Cancer Hospital And Research Institute Foundation - Columbus, OH
- Provide professional administrative support to professional staff and patients seeing to the scheduling, document preparation, and medical records confidentiality.
- Assist physicians in exam rooms as needed.
- Operated fork lifts, order pickers and reach trucks to complete customer orders and ensure total patient care.
- Process financial patient information and detailing code visits using ICD9 and CPT codes and office charges.
- Teach respiratory training to all staff members and record competency trainings.
- Scanned, Indexed, and filed patient care records.
2008 - 2012
Medical Records Receptionist, Mid ohio Mechanical - Columbus, OH
- Maintained security of medical records by assuring physical protection was in place to prevent loss.
- Provided the upmost patient care with patience, understanding and empathy.
- Provided customer service over phone and emails.
- Acted as a liaison between the surgeon and patients to ensure that main emphasis was on patient care.
- Make appointments for patients * Filing medical records * Signing in and greeting patients

Skills

Check-In Patients
Insurance Companies
CPT
Word Processing
Medical Records
Patient Care
CPR
Physician Offices
Confidential Information
Financial Statements

Education

Some College Courses, Business (2008 - 2008)
Ohio State University
Columbus,

Medical office administrator resume

Paul Hawkins

(210) 555-0947 | phawkins@example.com

Oklahoma City, OK | 53120 W. Maple Ave. - 76692

Work experience

2020 - Present
Medical Office Administrator, Express Services - Oklahoma City, OK
- Recruit Applicants *Handle Human Resources such as Employee Benefits, W-4,I-9 Forms *Process Payroll * Account receivables
2010 - 2020
Clinic Receptionist, Phil Long Dealerships - Colorado Springs, CO
- Receive and screen incoming telephone calls, maintain customer data base and all office files.
- Create quotes and invoices using QuickBooks 2013.
- Determined most cost efficient equipment needed for procedure without jeopardizing patient care.
2009 - 2010
Insurance Clerk, USAA - Colorado Springs, CO
- Assisted departments in such areas as file distribution, incompletion and withdrawal, member communication, requirement fulfillment and beneficiary updates.
- Maintained close communication with coworkers and supervisors to facilitate operations.
- Served an existing cliental base in providing additional coverage and service to their auto insurance policies in the state of Florida.

Skills

Test Results
Patient Care
Administrative Tasks
Personal Computers
Office Procedures
Patient Demographics
Bank Deposits
Reminder Calls
Secondary Claims
Medical Records

Education

Some College Courses, Health Care Administration (2009 - 2009)
Remington College
Colorado Springs,

How to write a medical office administrator resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in medical office administrator-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the medical office administrator position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some medical office administrator interviews.

Here are example skills to include in your “Area of Expertise” on a medical office administrator resume:

Patients
Patient Care
Customer Service
Insurance Verification
Phone Calls
Appointment Scheduling
HIPAA
Patient Charts
Office Equipment
Insurance Benefits

Data Entry
Medical Insurance
Medical Terminology
Front Desk
Telephone Calls
Test Results
EHR
Provide Clerical Support
Patient Appointments
Patient Referrals

Insurance Coverage
Patient Flow
Computer System
Triage
Insurance Forms
Laboratory Tests
Immunization
Medical Practice
Medical Billing
CPT

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the medical office administrator.

How to write medical office administrator experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are great bullet points from medical office administrator resumes:

Work history example #1

Medical Receptionist

ManpowerGroup

Scheduled appointments for Veterans and located doctors/ specialist that was in their insurance provider network.
Helped with insurance prior authorizations and billing so familiar with CPT, HCPCS, and ICD-9 codes.
Assisted billing team in timely processing of Medicaid, Medicare and commercial insurance claims.
Monitored and updated communication plan between plant and suppliers.
Verified and updated patient information and insurance through IDX (healthcare information system).

Work history example #2

Registrar

MD Anderson Cancer Center

Used CPT & ICD-9 codes on a daily, also coordinated with the management team concerning financial and data operations.
Worked with supervisor to fix any violations found within those FERPA guidelines.
Followed all HIPPA and EMTALA regulations.
Trained staff on compliance regarding patient safety and privacy, HER regulations, and emergency preparedness.
Trained BMC employees to use SDK billing and IDX scheduling systems to register and schedule patient appointments.

Work history example #3

Appointment Clerk (Part-Time)

Vons

Followed all dock safety policies and procedures to safeguard fellow co-workers.
Monitored building access during non-open hours and followed security procedures.
Used Microsoft Word, Excel and PowerPoint in the accomplishment of my jobs along with filing and typing 55 WPM.
Processed in-store and internet catalog orders.
Provided information to customers regarding services and deliveries.

Work history example #4

Medical Office Administrator

Oak Street Medical

Reviewed superbills for accurate ICD-9 coding.
Assisted patients with external resources as needed and assists team in educating the patient and family.
Performed patient triage, in office testing, administered injections and blood draw, and EKG's.
Scheduled patients for appointments, as well as outside facilities for MRI, scans and other Physicians.
Provided organization and filing of patient medical records with compliant HIPAA regulations.

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Add an education section to your resume

Here is the best way to format your education section:

Display your highest degree first.
If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education.
If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from medical office administrator resumes:

Associate's Degree in business

Liberty University, Lynchburg, VA

2012 - 2014

Master's Degree in health care administration

Pennsylvania State University, Main, PA

2010 - 2011

Highlight your medical office administrator certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your medical office administrator resume:

Medical Assistant
Certified Medical Office Manager (CMOM)
Certified Medical Administrative Assistant (CMAA)
Certified Clinical Medical Assistant (NHA)
Nationally Certified Medical Office Assistant (NCMOA)
Emergency Medical Technician (EMT)
Certified Medical Insurance Specialist (CMIS)
Certified Personal Chef (CPC)
Word 2010 Certification
Microsoft Office Specialist: Expert (Office 365 and Office 2019)

Updated March 26, 2025

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