Medical Office Administrator Resume Examples 2023

Research Summary. We analyzed 1,221 medical office administrator resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Johns Hopkins University and Johns Hopkins Hospital. Here are the key facts about medical office administrator resumes to help you get the job:

The average medical office administrator resume is 370 words long
The average medical office administrator resume is 0.8 pages long based on 450 words per page.
Patients is the most common skill found on a medical office administrator resume. It appears on 20.8% of resumes.

After learning about how to write a professional medical office administrator resume, you can make sure your resume checks all the boxes with our resume builder.

Medical Office Administrator Resume Example


Donna Elliott Medical Office Administrator Contact Information Bowling Green, KY (650) 555-6358 delliott@example.com Skills Insurance Companies Kronos Chcs Personal Computers Office Procedures Customer Service Medical Records Blood Pressure Procedures Patient Demographics Employment History Medical Office Administrator 2019 - Present Express Services Bowling Green, KY Recruit Applicants Handle Human Resources such as Employee Benefits, W-4,I-9 Forms Process Payroll * Account receivables Completed all payroll processing, including check delivery, check fraud, resolving pay garnishments, and double-redundant recordkeeping. Processed payroll for 50-100 plus employees. Assist recruiters by screening applicants, scheduling appointments, and assisting applicants through the application processes. Maintained office supplies stocked, including forms and information packets. Maintain an inventory of patient care supplies. Front Office Coordinator 2014 - 2019 Virginia Baptist Hospital Lynchburg, VA Worked with Medical Staff to ensure highest quality patient care. Assisted with posting payments from insurance companies. Check patients elegibility Call insurance asking for authorizations Answer phone calls Giving appointments Customer service Medical Records Copayments Medical Assistant/Biller (Part-Time) 2013 - 2014 Virginia Baptist Hospital Lynchburg, VA Retrieved and documented patient laboratory test results. Assist staff and physicians with patient care. Answered telephone calls, filed paperwork, entered in patient charges and payments. Education Associate's Degree Business 2012 - 2014 Liberty University Lynchburg, VA


Patrick Gordon Medical Office Administrator Contact Info Columbus, OH (520) 555-9912 pgordon@example.com Skills Check-In PatientsInsurance CompaniesCPTWord ProcessingMedical RecordsPatient CareCPRPhysician OfficesConfidential InformationFinancial Statements Employment History Medical Office Administrator 2018 - Present Colon & Rectal Specialists Columbus, OH Respond to correspondence from insurance companies. Document patient's demographic data in computer system. Verify and amend physician orders and coordinate patient discharges. Received and reported vital information pertinent to patient care. Processed medical records request, letters and reports. Medical Office Administrative Assistant 2012 - 2018 James Arthur G Cancer Hospital And Research Institute Foundation Columbus, OH Provide professional administrative support to professional staff and patients seeing to the scheduling, document preparation, and medical records confidentiality. Assist physicians in exam rooms as needed. Operated fork lifts, order pickers and reach trucks to complete customer orders and ensure total patient care. Process financial patient information and detailing code visits using ICD9 and CPT codes and office charges. Teach respiratory training to all staff members and record competency trainings. Scanned, Indexed, and filed patient care records. Medical Records Receptionist 2008 - 2012 Mid ohio Mechanical Columbus, OH Maintained security of medical records by assuring physical protection was in place to prevent loss. Provided the upmost patient care with patience, understanding and empathy. Provided customer service over phone and emails. Acted as a liaison between the surgeon and patients to ensure that main emphasis was on patient care. Make appointments for patients * Filing medical records * Signing in and greeting patients Education Some College Courses Business 2008 - 2008 Ohio State University Columbus, OH


Stephanie Freeman Medical Office Administrator Colorado Springs, CO (950) 555-3058 sfreeman@example.com Experience Medical Office Administrator2020 - Present Warehouse Specialists•Colorado Springs, CO Investigated, recommended, and implemented the first Optical Imaging System for medical records in the railroad industry. Participated in Quality Assessment activities as directed for the continuous improvement of patient care and Center business. Obtain prior authorizations for all insurance companies. Compiled, copied, sort, file, scanned, and maintained patient electronic medical records. Clinic Receptionist2010 - 2020 Accolade•Colorado Springs, CO Handled a variety of administrative tasks and resolved customer issues with expediency Demonstrated proficiencies in front-desk reception and communication with clients Place phone calls to insurance companies to verify insurance eligibility and health coverage of a patient before services are provided. Create charts for discharge patients, print labels, retrieve medical records number and check out charts to corresponding location. Resolved conflicts and responded to emergency situation among residents. Medical Coding Technician (Part-Time)2005 - 2005 Colorado Medical Waste•Colorado Springs, CO Worked as a individual biller and coder for DME part-time Scheduled and cancelled appointments using Centricity Solutions EHR. Provide release of health information to client relatives or next of kin following policy & procedures of state agency. Provide security for health information following HIPAA, state regulations, policies & procedures. Code medical records with ICD-10 PCS and CM, CPT-4 while maintaining 95% accuracy and achieving productivity goals. Skills SASComputer SystemBlood PressurePatient CareCustomer ServiceEmergencyFront Desk AreaMedical RecordsScheduling AppointmentsEKG Education Some College Courses Business2005 - 2005 Colorado Technical University•Colorado Springs, CO

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Medical Office Administrator Resume templates

Zippia allows you to choose from different easy-to-use Medical Office Administrator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Medical Office Administrator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In A Medical Office Administrator Resume

1. Add Contact Information To Your Medical Office Administrator Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Medical Office Administrator Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

Health Care Administration

28.7%

Business

20.5%

Medical Assisting Services

7.0%

General Studies

4.7%

Medical Office Administrator Resume Relevant Education Example #1

Associate's Degree In Business 2014 - 2016

Liberty University Lynchburg, VA

Medical Office Administrator Resume Relevant Education Example #2

Master's Degree In Health Care Administration 2014 - 2016

Pennsylvania State University Main, PA

3. Next, Create A Medical Office Administrator Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Medical Office Administrator Skills For Resume

Patient Care Skills
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Phone Calls Skills
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Telephone Calls Skills
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Top Skills for a Medical Office Administrator

Source: Zippia.com

Patients, 20.8%

Patient Care, 9.7%

Customer Service, 8.2%

Insurance Verification, 5.3%

Other Skills, 56.0%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Medical Office Administrator Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Patient Service Associate

Conifer Health Solutions

Contacted and screened patients for Disability, Medicaid and victims assistance eligibility.
Informed Emergency Room patients about the HIPAA, EMTALA, and CMS regulatory consent forms and their financial responsibility.
Cross-trained in inpatient screening, outpatient screening, QMB Medicaid eligibility, inpatient Prison account management, Spend-down Medicaid eligibility.
Provided assistance to eligible individuals with information about Medicare/Medicaid and other related health insurance.
Reviewed CPT coding, researched insurance payments and if necessary posted to correct accounts.

Work History Example # 2

Medical Billing Clerk

United Parcel Service

Mastered facility computer system conversion, which included original UPS address database and a new internet-based system.
Sorted boxes and small packages according to city, zip code, and address and transported these boxes to color-coded cages.
Resolved delinquent payments through research and contacting customers.
Audited the accuracy of information entered into the AS400 system.
Insured the accuracy of claims, reviewing CPT and ICD-9 for specific specialties.

Work History Example # 3

Medical Office Administrator

Henrich Carter F MD

Performed phlebotomy along with other diagnostic procedures and prepared the paperwork.
Performed clinical and laboratory procedure under Physician including, phlebotomy, Urinalysis, EKG's
Coordinated appointment schedules and performed patient check-in / check-out procedures.
Handled patient confidential information according to HIPAA Privacy Rule and standard operating procedures of the clinic.
Orientated new and prospective patients to HealthCare Partners (HCP) medical systems and services.

Work History Example # 4

Authorized Representative

Patient First

Prepared working schedules for PSR section.
Managed confidential patient records by following HIPAA guidelines and all other regulations.
Processed and filed requisite insurance claims; various types to include HMOs, PPOs, and commercial insurance providers.
Scheduled all radiology appointments accordingly using Impact Medical Oncology database.
Contacted insurance companies for patient billing operations including knowledgeable in ICD-10, CPT, online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals

5. Highlight Your Medical Office Administrator Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your medical office administrator resume:

Medical Assistant
Certified Medical Office Manager (CMOM)
Certified Medical Administrative Assistant (CMAA)
Certified Clinical Medical Assistant (NHA)
Nationally Certified Medical Office Assistant (NCMOA)
Emergency Medical Technician (EMT)
Certified Medical Insurance Specialist (CMIS)
Certified Personal Chef (CPC)
Word 2010 Certification

6. Finally, Add a Medical Office Administrator Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Medical Office Administrator Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Design and implement tracking system for over 200 patients requiring psychiatric or updated psychiatric evaluations.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Patient Care, be sure to list it in your resume’s skills section.

Prepared patients for physical exams by taking and recording vital signs, performing EKG, assisted physician in minor office procedures.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Posted all charges and payments for the medical office and the surgery center, generating $6 million annually.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

Not sure how to make a resume that stands out?

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