Medical office assistant vs front office assistant

Differences between medical office assistant and front office assistant duties and responsibilities

Medical office assistant example responsibilities.

• Experience with manage care, Medicare, Medicaid, and commercial carriers.
• Communicate closely with patients to ensure they are managing their current medications properly, and maintain accurate, up-to-date medical records.
• Conduct preliminary patient screenings by assessing vital signs, recording patient information, preparing patient rooms, and performing EKG tests.
• Protect patients' rights by maintaining confidentiality of personal information follows policies and procedures including HIPAA regulations.
• Perform medical office duties including checking vital signs, history gathering, phlebotomy, and assisting physician with medical/neurological procedures.
• Implement a new EHR system; provide leadership and mentoring to staff and physician during transition.
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Front office assistant example responsibilities.

• Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
• Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
• Download all transcription for the physicians and mail out letters and patient consults.
• Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
• Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
• Verify insurance to include commercial and Medicaid.
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