Top Medical Office Assistant Skills

Below we've compiled a list of the most important skills for a Medical Office Assistant. We ranked the top skills based on the percentage of Medical Office Assistant resumes they appeared on. For example, 14.8% of Medical Office Assistant resumes contained Patient Care as a skill. Let's find out what skills a Medical Office Assistant actually needs in order to be successful in the workplace.

The six most common skills found on Medical Office Assistant resumes in 2020. Read below to see the full list.

1. Patient Care

high Demand
Here's how Patient Care is used in Medical Office Assistant jobs:
  • Prepared patients for procedures provided basic patient care and examinations as directed and assisted physician with procedures.
  • Accommodated patient care to include taking vitals and/or performing various therapies according to doctor instruction.
  • Trained incoming personnel on office procedures, medical guidelines and regulations pertaining to patient care.
  • Assisted with patient care under direction and supervision of physicians and other authoritative personnel.
  • Maintain patient confidence, and protect operations by keeping patient care information confidential.
  • Perform data entry entering patient information into the computerized patient care systems.
  • Communicated vital information with other medical professionals to ensure proper patient care.
  • Achieved departmental goals and objectives by instituting governmental standards for out-patient care.
  • Learned patient care and interaction, electronic scheduling, and medical terminology.
  • Transcribed physician notes during patient appointment and assisted in necessary patient care.
  • Perform patient care and administrative duties necessary to deliver quality patient care.
  • Develop patient care plans including assessments, evaluations and physician diagnosis.
  • Case management duties which incorporate referrals and authorizations for patient care.
  • Facilitated patient care based on physician direction.
  • Prepared information required for follow-up patient care.
  • Monitored and operated patient care equipment.
  • Provided patient care by obtaining patient history, preparing patient for procedures, set-up sterile tray, assisting Physician with procedures.
  • Coordinate patient care * Scheduled patients * Check in and check out patients * Maintained accurate patient records * Basic office duties
  • Assisted with patient care by managing schedules, coordinating with other health care providers and maintaining patient records utilizing transcribing software.
  • Assisted doctor's and high officials outside of the organization with highly sensitive medical documents related to personal and patient care.

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2. Medical Records

high Demand
Here's how Medical Records is used in Medical Office Assistant jobs:
  • Communicated closely with patients to ensure they are managing their current medications properly, and maintained accurate, up-to-date medical records.
  • Recorded and filed patient data and medical records, confirmed patient information, collected copay and verify insurance information.
  • Provided customer service and performed routine clerical tasks and maintained medical records for a busy outpatient office.
  • Review medical records of applicant and confer with medical doctor to determine permanent dependency on ventilator.
  • Transcribed medical records electronically, independently implemented transcription structure and maintained daily transcription from home office.
  • Performed therapeutic procedures and explained therapies for patients as well managing their official medical records.
  • Assist with clerical and administrative activities including filing medical records at each location.
  • Review medical records for completeness and filled records in alphabetic and numeric order.
  • Input Medical Records electronically as well as maintained an organized paper filing system.
  • Protect the security of medical records to ensure that confidentiality in maintained.
  • Distributed a variety of forms, informational materials and medical records.
  • Educated physicians and ancillary support personnel on electronic medical records system.
  • Prepped refill requests for physician authorization through electronic medical records.
  • Scanned documents into patient's chart utilizing electronic medical records.
  • Managed and coordinated medical records for independent contractors to review.
  • Examined diagnosis codes and medical records for completion and accuracy.
  • Produced, filed, organized and updated electronic medical records.
  • Revamped old medical records to newly designed database system.
  • Enter patient information into the electronic medical records system.
  • Maintained medical records for patients including disclosures and directives.

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3. Insurance Companies

high Demand
Here's how Insurance Companies is used in Medical Office Assistant jobs:
  • Facilitated specialty referrals, authorized medication refills, and managed patient referrals with Worker's Compensation and other insurance companies.
  • Communicated/corresponded with partnering physicians, other medical professionals, pharmacies and pharmaceutical vendors, as well as insurance companies.
  • Frequent calls to insurance companies to prior-authorize surgical and imaging procedures and also to inquire patient benefit and eligibility.
  • Communicate with insurance companies to verify patient coverage, get authorizations for special testing and referrals.
  • Obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients.
  • Credentialed new providers with insurance companies, updated credentialing information for current providers with insurance companies.
  • Maintained confidential client information, contacting patients and insurance companies to receive payment for services rendered.
  • Interfaced with insurance companies to obtain referrals and authorization for physician visits and diagnostic testing.
  • Coordinated with insurance companies concerning approval for patient medical test and surgical procedures.
  • Faxed required information to insurance companies to ensure service was eligible for coverage.
  • Formulate contracts with insurance companies, constant contact with newspapers/magazines and former patients
  • Obtained prior authorizations from insurance companies for procedures and other medical services.
  • Called medical insurance companies regarding billings and to verify patient coverage information.
  • Established authorizations for testing exams and/or medications with various insurance companies.
  • Obtained referrals and authorizations from primary care providers and/or insurance companies.
  • Worked with insurance companies and other agencies to obtain required documentation.
  • Billed secondary insurance companies; corrected and resubmitted unpaid claims.
  • Called insurance companies for eligibility, policy and regulation clarifications.
  • Communicated with patients and insurance companies regarding medical care directives.
  • Obtained insurance authorization from private and workers compensation insurance companies.

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4. Patient Referrals

high Demand
Here's how Patient Referrals is used in Medical Office Assistant jobs:
  • Coordinate patient referrals by obtaining all information, insurance verification and authorization required for accurate and timely coordination of patient care.
  • Verified patient insurance benefits and eligibility, and obtained patient referrals.
  • Coordinated patient referrals to other medical professionals or facilities.
  • Generate patient referrals for completion of external medical services.
  • Coordinate out patient referrals and schedule follow-up appointments.
  • Generated patient referrals to internal and external facilities.
  • Schedule patients, insurance verification and patient referrals.
  • Verified insurance, authorizations and patient referrals.
  • Verified patient referrals and authorizations for surgeries.
  • Coordinated patient referrals to specialty offices.
  • Schedule radiology appointments for patient referrals.
  • Received and prioritized patient referrals.
  • Obtain patient referrals and authorizations.
  • Process Medical Records Request making sure proper Authorization is in place and arrange for patient referrals to outside sources.
  • Check patient's in, filed, and pulled patient charts, making patient referrals.
  • Take patient referrals, research and obtain patient medical records, and supporting documentation.
  • Obtained patient referrals and results, verified and entered patient and insurance information.
  • Create and update excel data bases for patient referrals, and private information.
  • Tracked down patient referrals, when needed, from primary care physicians.
  • Work with paperless chart system, patient referrals and insurance prior authorizations.

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5. Vital Signs

high Demand
Here's how Vital Signs is used in Medical Office Assistant jobs:
  • Front Office/Back Office/Referrals/Obtained authorizations/Obtained patients vital signs and roomed patients/Administered immunizations/Assisted doctor with routine exams
  • Recorded patient histories, monitored and recorded vital signs, and immobilized/splinting patients with orthopedic devices under directions of the provider.
  • Demonstrated proficiency in taking patient medical histories and vital signs and other delegated measurements; changed sterile dressings.
  • Executed routine tasks including recording vital signs, preparing patients for examinations, and assisting physicians during examinations.
  • Scheduled appointments manually and followed-up with patients, conducted patient assessments, recording vital signs and medical information.
  • Prepared patients for examination by performing preliminary vital signs and reporting patient history to MD.
  • Initial patient vital signs* Completing and updating patient records/charts* Office and patient scheduling* Accounts receivable
  • Demonstrated proficiency in taking patient medical histories and vital signs, patient care/satisfaction.
  • Prepared patients for medical exams; recorded vital signs and other significant health information
  • Interviewed patients to obtain medical information, vital signs and electrocardiogram.
  • Measured and documented patient's vital signs and administered injections.
  • Distributed prescribed medications, and monitored patient vital signs.
  • Charted detailed patient demographics and performed vital signs.
  • Administered patient injections and recording vital signs.
  • Performed patient assessment (vital signs, allergies, chief complaint) under the direction of licensed personnel; documented appropriately.
  • Managed all facets of medical assisting associated with vital signs, chart entries, wound care, bandaging and suture removal.
  • Admitted patients, measured and recorded vital signs, assessed patients and completed appropriate medical screening tests for vision and depression.
  • Care for surgical wounds; Monitor vital signs; Prepare patients and assist during GI, vascular and breast procedures.
  • Performed CNAI and CNAII duties to include taking patients to exam room to get vital signs, height, weight.
  • Take patient vital signs, put patient in exam room, Assistant doctor with exam and in-office procedures, e.g.

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6. Front Desk

high Demand
Here's how Front Desk is used in Medical Office Assistant jobs:
  • Performed front desk duties and responsibilities including answering phones, scheduling patient's appointment, insurance verification, authorization and referrals.
  • Front Desk Reception Receive patients upon arrival, verify insurance and billing information Deliver patients to appropriate destination.
  • Managed front desk and handled upkeep of confidential clinical information; maintained and updated patient medical records.
  • Managed front desk including batching insurances and obtaining referrals and authorizations for services.
  • Greeted patients/visitors and handled all front desk/receptionist duties.
  • Worked at the front desk verifying insurances, answering phone calls, scheduling patients, and checking patients in and out.
  • Job Description: Front desk reception; customer service; insurance verification; verify billing information; various duties as assigned.
  • Assist front desk and perform administrative work such as registering patients and schedule an appointment for proper testing and office visits.
  • Cash collection and patient encounter, including co-payments, outstanding balances and posting accurately and efficiently in GE front desk module.
  • Handled front desk duties including computerized and manual scheduling, billing, health insurance records supervision for major carriers and Medicaid.
  • Performed clerical duties including scheduling, front desk reception, answering multiple -line phones, scanning files, and filing paperwork.
  • Trained other soldier's personnel in all areas of front desk management and soldier relations, and demonstrated efficiency and confidentiality.
  • Cover the front desk, Clerical Enter demographics into the system Collected payment, Verified eligibility Answered phones and schedule appointments.
  • Back up the practice administrator, preparing daily bank deposits and resolving issues related to the front desk and payment posting.
  • Front Desk Receptionist; checking in patients for appointments, collecting co-payments, checking and verifying insurance, scheduling future appointments.
  • Perform all clinical and clerical duties not limited to direct patient care, front desk, insurance verification, referrals.
  • Check in - front desk: greetings patients, handling insurance and patients registrations, preparing charts daily and weekly.
  • Manage a family medical front desk in areas of manual and computerized scheduling, billing, and medical/insurance records management.
  • Front desk duties to include insurance verification, posting payments, maintaining patient records, and scheduling follow up visits.
  • Performed front desk obligations of answering phones, customer services and processing medical requests, faxing and copying medical documents.

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7. Office Supplies

high Demand
Here's how Office Supplies is used in Medical Office Assistant jobs:
  • Evaluated inventory and procured office supplies and equipment maintenance for two separate offices.
  • Maintained, ordered and distributed interdepartmental office supplies.
  • Purchased medical and office supplies and performed inventory.
  • Maintain relevant office supplies for department effectiveness.
  • Coordinated cosmetic product line, ordered office supplies
  • Maintained payroll/attendance records and office supplies.
  • Transcribed/Updated patient chart information via Care360 EMR system, Scheduled/Followed up appointments, Ordered office supplies, Obtained patient vital signs.
  • Assist Practice Administrator by filing charts, faxing materials, ordering of office supplies, and other clerical office duties.
  • Maintain office supplies, invoices, distribute office supply orders, purchasing supplies and receiving and distribution to parties needed.
  • Prepared patient rooms for examinations, kept rooms clean and fully restocked, ordered and maintained inventory of office supplies.
  • Maintained and ordered all front and back office supplies, along with daily interaction with pharmaceutical reps and vendors.
  • Call post op patients for follow up visits, scan necessary documents, order office supplies for office/exam rooms.
  • Ordered and maintained office supplies Scheduled patient appointments Assisted physician with EMG testing and other patient care as directed.
  • Provide performance feed back of medical assistants to clinical manager, monitor inventory of office supplies and medications.
  • Maintain neatness of patient waiting area, keep track of office supplies and maintain list of supplies.
  • Performed inventory checks for medical/ office supplies and updated Excel spreadsheets and other data entry duties.
  • Coordinate general office activities such as mail processing, overnight packages and ordering of office supplies.
  • Granted an additional job identifier, which included weekly inventory of medical and office supplies.
  • Maintained inventory of medications and office supplies, kept rooms and areas clean and stocked.
  • Establish relationships with various vendors and oversee purchase of office supplies and patient post-surgical refreshment.

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8. EKG

high Demand
Here's how EKG is used in Medical Office Assistant jobs:
  • Provided assistance during medical emergencies and administered EKG.
  • Give allergy injection, remove IV, EMR experience, EKG's, Make Appointment, answering phones, referrals.
  • Work Related Skills include administering injections, EKG's, wound care, ordering labs & radiology procedures, etc.
  • Obtain lab and diagnostic test results and perform vital signs, fetal heart rates, EKG, and stress tests.
  • Performed EKG s, blood pressure, weight checks, and medication reviews prior to physician office visits.
  • Suture removal, wound dressing, EKG, UA dips, prescriptions called in, sterilizing surgical equipment.
  • Measure and record patient vital signs, temperature, weight/height, and perform EKG hookup as needed.
  • Process patients-which includes vital signs, rooming, EKG, and PFT s. Any additional duties requested/required.
  • Performed initial patient tests (EKG, Stress Test, Electric Stem) and lab submissions.
  • Inventory and ordering medical supplies, Operate EKG, Bone Density Machine, and other equipment.
  • Complete EKG's on patients and shows the physician the results prior to removing leads.
  • Performed electrocardiogram (EKG) exams and other routine diagnostic tests, including bladder scans.
  • Conducted EKG's, filed patient records, and verified insurance claims and prescription refills.
  • Answered phones, greeted patients and trained to perform EKG's assisted wherever required.
  • Perform lab tests, vital signs, EKG's and gathering of patient information.
  • Performed various tasks including EKG, eye exams, urinalysis, and culture testing.
  • Perform on request from Dr. more complicated procedures such as EKG's & Immunizations.
  • Provided patient care by obtaining patient history, performing EKG's PFT's.
  • Perform EKG's and assist physician with stress tests and nuclear stress tests.
  • Called in prescriptions to pharmacies, performed EKG's and ABI's occasionally.

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9. Data Entry

high Demand
Here's how Data Entry is used in Medical Office Assistant jobs:
  • Received, processed and filed internal paperwork, including data entry and basic data manipulation services where required.
  • Maintained organization of all outpatient records including data entry and record analyze for outpatient insurance requirements.
  • Maintain medical information and data entry in electronic medical records system NUEMD Medical System.
  • Scheduled appointments, Data Entry, transported residents to medical appointments
  • Performed data entry and other routine administrative duties as required.
  • Assisted with data entry and administrative responsibilities when needed.
  • Identified data entry errors reporting corrected results to management.
  • Maintained and updated patient information through data entry.
  • Performed data entry, ensuring accuracy and completion.
  • Performed data entry and accurately maintained patient information
  • Received information for electronic data entry.
  • Performed data entry using computer equipment.
  • Performed numerous clerical duties to different companies, including answering phones, organizing/archiving files, data entry, and proofreading.
  • Perform essential clerical tasks like faxing, e-mail, data entry, scanning and loading documents onto the company server.
  • Front office clerical duties included but not limited to: data entry, insurance verification, minimal account receivable duties.
  • Perform data entry, scanning, alpha/numeric filing, and answer busy phone lines with courtesy and resolving patient concerns.
  • Schedule patients, answering multiple phone lines, data entry, filing, faxing, coping, scanning, printing.
  • Performed general bookkeeping duties such as credit and collections, prepared and sent financial information and bills and data entry.
  • Handled all clerical responsibilities and queries including answering numerous phone lines, filing, data entry and appointment bookings.
  • Perform data entry and data retrieval services, providing data for inclusion in medical records for transmission to physicians.

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10. Exam Rooms

high Demand
Here's how Exam Rooms is used in Medical Office Assistant jobs:
  • Assisted and prepared medical exam rooms including sanitation and sterilization of equipment prior to minor surgeries and patient exams.
  • Prepared exam rooms between patients; maintained medical supply and/or office supply inventory.
  • Maintained sanitary conditions of patient exam rooms
  • Assisted doctor, physician, and physician assistant by prepping and cleaning all exam rooms before and after each patient visit.
  • Prepare exam rooms; Prepare therapy room; Check-in patients; Schedule appointments; Prepare medical records for visit; collect co-payments
  • Clean stock exam rooms, call for patients radiology results, call in for patient s radiology procedures such as X-rays.
  • Set up and break down exam rooms, and maintain a clean, orderly and safe environment in the clinical area.
  • Prepared and disinfected exam rooms for patient visits, restocked the clinical area, exam rooms, and supply rooms.
  • Escort patients to exam rooms, interviews patients, measure vital signs & document all information in patient's chart.
  • Maintained exam rooms on a daily basis to ensure they were clean, stocked, and ready for patient care.
  • Equipped exam rooms on a continuous basis to ensure provider confidence and patient care were maintained at all times.
  • Assist patients, take x-rays, direct patients to/from exam rooms, assist doctor, casting, specimen handling.
  • Assist with efficient patient flow by keeping exam rooms full and assisting physicians in order to expedite patient care.
  • Helped put patients in exam rooms, took histories, did vitals, collected test results for charts.
  • Prepare exam rooms and take vital signs such as BP, temperature, respiration, and pulse ox.
  • Maintain and organize exam rooms, nursing station, and sample closet to ensure adequate supplies are available.
  • Prepare exam rooms for procedures to be completed by the provider, also assist patients to exam rooms.
  • Screened incoming patients and prepared exam rooms by sanitizing equipment and setting up appropriate coil for each exam.
  • Prepared exam rooms for procedures such as: gynecological, minor surgery, live blood cell analysis.
  • Place patients in exam rooms, check and record weight and height, facilitate patient check out.

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11. Phone Calls

high Demand
Here's how Phone Calls is used in Medical Office Assistant jobs:
  • Handled complex and privacy-related phone calls and face-to-face interactions with patients and care providers.
  • Provided administrative duties, answered phone calls and directed visitors to appropriate locations.
  • Handled heavy volume of patient/customer phone calls/emails.
  • Answer phone calls relating to the center and directing the phone call, taking frequent messages, managing phone data directory.
  • Answered 90% of phone calls in fewer than 30 seconds which resulted in 10% higher performance than expected.
  • Schedule appointments, Confirmation Calls, Fax School Records, Check Patients In/Out, Print Encounter Forms, Answer Phone Calls
  • Answered phone calls, filed charts and pulled charts, faxed medical records, checked insurance eligibility and schedule appointments.
  • Answer phone calls, receive referrals from physicians, nurse case managers, and call patients and set up appointments.
  • Assisted doctors and nurse practitioners in setting up medication samples, returning clients phone calls with proper documentation from provider
  • Handle phone calls, set up of patient appointments, payments on account, and resolve any patient inquiries.
  • Handled a large volume of phone calls daily, and assisted patient's with appointments and verified insurance coverage.
  • Assist front office in scheduling, phone calls, messages, prior authorizations, and scheduling of appointments.
  • Performed clerical duties such as answering a heavy flow of phone calls, copying, mailing and faxing.
  • Answer phone calls to office, and handle direct patient and physician communications in timely and professional manner.
  • Answered telephones, made patient reminder phone calls, collecting payments and assisted in payroll preparation for staff.
  • Received phone calls, determined the nature of the calls, and directed callers to the appropriate department.
  • Make phone calls throughout the day to answer any questions or concerns that the patients may have.
  • Greet patients, answer telephones, take messages, schedule appointments, and make reminder phone calls.
  • Answer phone calls, take messages, handle refills and prior authorizations, manage faxes incoming and outbound
  • Intercepted patient phone calls and took detailed messages to ensure nurse and Dr callbacks were completed timely.

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12. Customer Service

high Demand
Here's how Customer Service is used in Medical Office Assistant jobs:
  • Key Responsibilities * Customer Service * Data Entry * Patient Scheduling/registration * Office management * Insurance Verification * Scanning Sensitive Documents
  • Improved office efficiency and customer service by overhauling the previous haphazard filing system and implementing an archiving system.
  • Provided professional customer service and effective communication skills while directly interacting with patients, customers, and management.
  • Position also involves customer service, message distribution, ancillary scheduling, and preparation and referrals management.
  • Provide outstanding customer service to all patients and prospective patients through well-organized scheduling and appointment processes.
  • Provided customer service to patients, answering their questions or escalating to medical professional when appropriate.
  • Prepared and filled medical charts assisted Doctors by verifying insurance and administered exceptional customer service.
  • Work with providers and upper management to resolve patient conflict/concerns while delivering exceptional customer service.
  • Facilitated daily administrative functions including customer service, patient scheduling, and inventory management.
  • Trained clerical and temporary staff in customer service, office procedures and computer applications.
  • Engage patients with welcoming and empathetic interactions to ensure exceptional customer service and satisfaction.
  • Embraced additional duties such as resolving patient customer service issues and managing operations.
  • Provided administrative support and customer service for residents within Senior Living facility.
  • Provided excellent customer service for Doctors, Patients and Insurance representatives.
  • Demonstrated excellent customer service skills when interacting with patients and families.
  • Maintained and organized patient records and provided outstanding customer service.
  • Provided excellent customer service to patients through discretion and professionalism.
  • Received commendations from patients and employers for outstanding customer service.
  • Provided customer service for patients and maintained relationship between co-workers.
  • Provided excellent customer service in a professional, expedited manner.

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13. Medical Office

high Demand
Here's how Medical Office is used in Medical Office Assistant jobs:
  • Organized patient charts, scheduled appointments, greeted patients, investigated/resolved medical insurance issues, and corresponded with other medical offices.
  • Staff turnover and personnel shortages required flexibility and creative solutions to have successful medical office.
  • Obtained and recorded vital signs and medical information, assisted provider with various medical office procedures
  • Facilitated daily operations of medical office under the supervision of medical secretary and medical assistant.
  • Provided medical office coverage for Mobile Medicine provider at Hospice of Spokane.
  • Performed duties parallel to Surgical Assistant / Medical Office Assistant position listed above
  • Maintain regulatory protocols and ensure proper disposal of medical office waste.
  • Maintained patient's records using medical office electronic medical records software.
  • Assisted the Medical Office Specialist with obtaining insurance authorization for surgeries.
  • Performed clerical and administrative support duties in a medical office.
  • Performed medical office assistant/scheduling functions for a mobile x-ray company.
  • Respond to inquiries concerning medical office services and processing procedures.
  • Perform general medical office assistant duties for gynecologist/obstetrician office.
  • Explained medical office procedures with telephone management skills.
  • Distributed patient charts to appropriate medical office personnel.
  • Provided information of medical office procedures or patients.
  • Provided temporary medical office assistance at two locations.
  • Followed medical office procedures and patient care instructions.
  • Managed incoming/outgoing calls for a busy medical office.
  • Provide administrative support within busy medical office.

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14. Insurance Forms

high Demand
Here's how Insurance Forms is used in Medical Office Assistant jobs:
  • Generated revenue by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
  • Processed insurance forms, prepared reports and assisted physicians with various presentations.
  • Performed general office duties such as posting payments and verifying/completing insurance forms.
  • Assisted in billing using Medical Manager and coding electronic insurance forms.
  • Prepared registration and insurance forms for patients to complete during registration.
  • Completed insurance forms and collected payments, maintained computerized office.
  • Updated and filed patients' medical records, filled out insurance forms, as well as obtaining insurance verification and authorization.
  • Perform general office duties, such as answering telephones, check in or out, schedule appointments and completing insurance forms.
  • Maintain inventory for medical, laboratory, and office supplies Perform office duties such as answering telephones and complete insurance forms.
  • Greet and interview incoming patients to complete documents, case histories, and forms to include intake and insurance forms.
  • Filled out insurance forms, handled correspondences, scheduled appointments, arranged for hospital admission and laboratory services.
  • Interviewed patients to complete documents, case histories, or new patient and other intake or insurance forms.
  • Perform general office duties such as answering telephones, faxing, scanning and completing insurance forms.
  • Managed various general office duties such as answering multiple telephone lines, and completing insurance forms.
  • Ensured all FMLA and insurance forms were properly completed and delivered to appropriate Doctor for approval/denials.
  • Experience with outpatient Health Insurance forms and requirements for Medicare, Medicaid, private insurance.
  • Processed insurance forms / billing / received payments / deposits / filing / ordered supplies.
  • Process Insurance forms and oversee inventory of office and medical supplies.
  • Prepared and sent out medical bills, completed insurance forms.
  • Maintained compliance with HIPAA, and other insurance forms.

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15. Triage

average Demand
Here's how Triage is used in Medical Office Assistant jobs:
  • Assist provider with in office procedures, post op and wound treatments, patient vitals and medication refills, phone triage.
  • Transcribed, scheduled surgeries and procedures, assisted physician with office procedures, phoned triage, scheduled patients and processed insurance.
  • Coordinated clinic operations, phone triage, greeted and checked-in clients, prepared charts, scheduled appointments, & provided referrals.
  • Assist with patient care such as referral completion, memo creation, triage coordination, and care plan follow up.
  • Scanned pt s documents into EMR using a software application, reviewed reports for accuracy, triage sick calls.
  • Schedule variety of medical testing, triage's, responsible for doctors/PA's schedules and all clerical duties.
  • Point of contact for insurance companies, complete prior authorizations for patients; Triage patients and prepare exam rooms
  • Make patient calls to clarify and make triage requests and implement provider instructions and relay to the patient.
  • Back Office: Manage patient flow, triage patients, and obtain medical histories and chief complaints.
  • Schedule appointments for multiple physician, triage all nursing calls, sort and distribute mail for clinic.
  • Provided office support (billing, patient triage, medical records) for primary care physician/HIV specialist.
  • Performed patient triage, in office testing, administered injections and blood draw, and EKG's.
  • Chart documentation, medical record review, filing, triage patients and calls to appropriate provider.
  • Collected all demographic, financial, and clinical information necessary for proper triage of pediatric patients.
  • Received incoming patients to triage their issues, and measure required vital sign information.
  • Back office duties consist of triage patients, administrate injection, and draw blood.
  • Prepared triage rooms for patients in order to treat patients as patient flow began.
  • Determined urgent medical requests, triage, and reported to doctor all information.
  • Assist with reception including: appointment scheduling, phone triage and filing charts.
  • Vitalize and Triage Patients* Stock Rooms* Order supplies* Set-up and assist with minor procedures

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16. Phlebotomy

average Demand
Here's how Phlebotomy is used in Medical Office Assistant jobs:
  • Performed all phlebotomy in office* Scheduling, insurance data entry, and office coverage* Assisted doctor in ultrasound guided procedures
  • Perform standardized routine laboratory procedures such as phlebotomy and patient specimen collection and processing.
  • Trained in phlebotomy, and administrating of various injections under physician supervision.
  • Performed phlebotomy, patient histories/vitals, injections, and minor surgical procedures.
  • Executed laboratory tests such as phlebotomy, urinalysis and blood sugar.
  • Administered injections, performed phlebotomy, and analyzed laboratory tests.
  • Provide phlebotomy and electrocardiogram in outpatient clinic and inpatient units.
  • Perform basic phlebotomy, immunizations, and specimen collection.
  • Performed various test for patients including phlebotomy services.
  • Performed phlebotomy and other specimen collecting when indicated.
  • Performed phlebotomy, and urinalysis testing for patients.
  • Performed phlebotomy procedures and prepared laboratory requisitions.
  • Performed phlebotomy and intravenous infusion therapy.
  • Recorded vitals and provided phlebotomy services.
  • Perform laboratory test and phlebotomy.
  • Obtained, recorded, and reported patient vital signs, performed procedures of low complexity such as phlebotomy, EKG testing.
  • Performed electrocardiograms, gave injections, phlebotomy, scheduled appointments, took x-rays, and assisted with minor surgical procedures.
  • Serve as a back office Medical Assistant, vitals, phlebotomy, patient care, charting, and medication organization.
  • Acquired clinical skills, such as: administer injections, phlebotomy, and gathered all specimens for laboratory pick up.
  • Provide patient education, give injections, perform phlebotomy using numerous methods, room patients, and obtain vital signs.

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17. Blood Pressure

average Demand
Here's how Blood Pressure is used in Medical Office Assistant jobs:
  • Blood pressure checks; collected/prepared laboratory specimens.
  • Assisted and performed numerous medical office procedures such as blood pressure and weight measurements, urinalysis, BTA and Compass scans.
  • Take Patient Vital signs (pulse rate, temperature, blood Pressure weight, and height) and record all information.
  • Assist in the assessment of patient needs by taking vital signs, blood pressure, lab work, and patient history.
  • Monitored the blood pressure and vital signs for doctor and recorded the same into electronic records in compliance with office protocols.
  • Assisted nurse and doctor with basic ob testing such as: urine, pap, pregnancy testing and blood pressure.
  • Collect demographic and clinical patient information including height, weight, blood pressure, pulse, ROS and medical history.
  • Measured vital signs, temperature, blood pressure, weight, and height and recorded information on patient charts.
  • Assisted doctor and nurse with checking of patient vitals including blood pressure, blood sugar levels, and weighing.
  • Prepped patients by performing height, weight and blood pressure checks and for smaller patients performed well- baby checks.
  • Take vital signs, such as blood pressure, temperature, respiration and pulse also weight and high.
  • Prepare patients for examination by taking blood pressure, weight, and temperature; reporting patient history summary.
  • Assess patient by weight, height, testing vision and hearing, blood pressure check, hemoglobin test.
  • Check vitals 3x daily such as temperatures, weights, heights, blood pressures on all patients.
  • Prepare patients for examination by performing preliminary physical test, taking blood pressure, weight and temperature.
  • Prepare patients for medical examination which includes obtaining weight, blood pressure, and processing urine samples.
  • Administered injections, glucose testing, blood pressures and vital signs, check in, check out.
  • Measured vital signs, such as pulse rate, temperature, blood pressure, height and weight.
  • Provide physician support by checking height, weight, pulse, blood pressure and patient s temperature.
  • Performed and recorded patient's vital signs including blood pressure, temperature, height and weight.

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18. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Medical Office Assistant jobs:
  • Performed administrative duties including operating telephone switchboard by receiving calls and taking/ relaying messages, providing information, and scheduling appointments.
  • Perform all administrative duties and day-to-day operations, including answering phone calls, handling all patient documentation and scheduling appointments.
  • Worked one-on-one with patients for this medical practice, scheduling appointments and maintaining confidential patient records.
  • Perform general office tasks while checking-in/out patients, scheduling appointments and processing insurance payments.
  • Perform general office duties including scheduling appointments, registering patients and insurance verification.
  • Assist patients with scheduling appointments and facilitate nutritional supplement programs.
  • Supported front-end office staff with scheduling appointments and patient chart administration
  • Facilitated scheduling appointments; referral and/ or hospital admissions arrangements.
  • Assisted in scheduling appointments and arranging laboratory services.
  • Check patients in and out by scheduling appointments, receive payments, handle any phone inquiries, and bill hospital charges.
  • Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in a timely and professional manner.
  • Provide front and back office support for a pediatrician office, including scheduling appointments, billing, answering telephones, filling.
  • Perform duties including scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
  • Assist with administrative duties such as answering the phones, scheduling appointments, coordinating medication refills, and prepping charts.
  • Performed all administrative duties including but not limited to, answering phones, scheduling appointments, treatment plans and billing.
  • Assisted the Nurse/Receptionist with answering phone, making/rescheduling appointments, create and pull charts, clean exam room and instruments.
  • Manage day-to-day office activities: monitoring staff, scheduling appointments, maintaining medical records, ensuring the facility runs efficiently.
  • Operated high volume phone, which included scheduling appointments for established patients, new patients, and in coming referrals.
  • Assisted office manager with daily AP and AR ledgers, closing end of month, answering phones and scheduling appointments.
  • Responded to patient's questions and needs by editing, canceling and re-scheduling appointments as necessary according to clinic protocols.

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19. Medical Billing

average Demand
Here's how Medical Billing is used in Medical Office Assistant jobs:
  • Recorded Patient Daily Visits* Recorded Patient Vitals and Concerns* Scheduled Appointments for Daily Visits* Phone Answering* Compressed File for Medical Billing
  • Processed medical insurance claims, medical billing and electronic claims, and incorporated correct coding procedures.
  • Maintained all aspects of medical billing, insurance verification, insurance reimbursement and collections.
  • Prepared medical billing statements and made necessary corrections to ensure precise processing.
  • Ensured all medical billing was collected and forwarded to medical billing coordinator.
  • Reorganized and established effective office filing system for medical billing office.
  • Initiated process of Medical billing between hospital and insurance agencies.
  • Educated patient of coverage benefits and medical billing procedures.
  • Inputted military medical billing codes and procedural charges.
  • Performed physicians medical billing and accounts collections.
  • Implemented electronic medical billing system.
  • Job responsibilities included collections, preparing medical reports, chart maintenance, medical billing, and other administrative and clerical duties.
  • Maintained updated medical billing records with 99.9% accuracy, as well as entering all necessary treatment procedure codes.
  • Assisted Office manager in software medical billing/coding software testing and implementation, user support in office and software processes.
  • Perform medical billing for Physician office, Administrator for all Provider contracting, credentialing, validating, and re-validating.
  • Handled medical billing, insurance claims and general office duties utilizing customer service, clerical and computer skills.
  • Skilled in Medical billing and coding, proficient in ICD-10 and CPT coding (surgical and non-surgical).
  • Learned and completed tasks as an office assistant very quickly and was eventually given Medical Billing duties.
  • Discharge patients, process copay payments, and submit daily batch information to outsourced medical billing company.
  • Assist nurses and nurse practitioner; manage patient medical charts; assist with some medical billing and bookkeeping

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20. Test Cases

average Demand
Here's how Test Cases is used in Medical Office Assistant jobs:
  • Automated test cases using Ranorex to elaborate data-driven tests, excluding XML data format, by means of this tool.
  • Involved in Automation of the test cases using Selenium WebDriver, JUnit and Ant.

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21. Hipaa

average Demand
Here's how Hipaa is used in Medical Office Assistant jobs:
  • Provided billing, documentation for litigation, organized and maintained medical records in paper/ electronic form according to HIPAA regulations.
  • Follow correct protocol in keeping personal information belonging to participants secure and confidential according to HIPAA guidelines.
  • Protected patients' rights by maintaining confidentiality of personal information follows policies and procedures including HIPAA regulations.
  • Retain confidentiality of the patient's personal and protected information, following company and HIPAA guidelines precisely.
  • Complete understanding of HIPAA Administrative Simplification, Privacy Rule, and Protected Health Information Confidentiality.
  • Collect personal and medical information from patients while maintaining confidentiality as required by HIPAA regulations.
  • Scheduled and maintained appointment database utilizing proprietary medical software application as required by HIPAA.
  • Recorded medical history, maintained patient records following HIPAA guidelines.
  • Handled medical records request per HIPAA regulations and office protocol
  • Maintained patient's confidentiality by following HIPAA guidelines.
  • Maintained medical ethics and practiced HIPAA regulations.
  • Maintain patients confidentiality as mandated by HIPAA
  • Adhered to all confidential HIPAA requirements
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and practice.
  • Greet patients, and address any of their questions and concerns regarding billing, insurance, HIPAA and office procedures.
  • Completed, coded and placement of new patient filing and compliance based on Medicare and Federal HIPAA regulations and requirements.
  • Changed privacy HIPAA filed to reflect the date information was updated or new patient paperwork was completed.
  • Process insurance information/cards, consent forms, and other confidential patient financial data while maintaining HIPAA laws.
  • Maintained a professional and safe environment for both staff and patients by adhering to HIPAA regulations.
  • Maintained strict patient confidentiality as mandated by State, Local and Federal guidelines (HIPAA).

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22. Greeting Patients

average Demand
Here's how Greeting Patients is used in Medical Office Assistant jobs:
  • Record filing, Greeting patients, Answer telephones, take messages, process payments, schedule patient procedures, prior authorizations.
  • Position Summary: Provided support for front and back office, including greeting patients assisting with maintaining patient flow.
  • Performed various receptionist duties such as answering phone calls, setting up appointments and greeting patients and clients.
  • Acted as a receptionist by professionally greeting patients, answering phones, and routing calls to proper extensions.
  • Assisted with patient services by rendering injections, checking vital signs, greeting patients and their guest.
  • Managed the reception area, including greeting patients and responding to telephone and in-person requests for information.
  • Front Office skills: greeting patients, urgent care check-in, check-out and out-of-pocket payments.
  • Performed general office duties including greeting patients, typing and sending fax.
  • Performed routine medical office duties such as greeting patients and agency visitors.
  • Assisted secretary with greeting patients.
  • Chart documentation -Appointment scheduling -Greeting patients -Patient triage for referrals and insurance verification
  • Scheduled Appointments Answered Phone Faxed Documents Organized Medical records Greeting Patients.

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23. Medical Supplies

average Demand
Here's how Medical Supplies is used in Medical Office Assistant jobs:
  • Monitored expiration of medical supplies and medications, also ordered office, medical and laboratory supplies.
  • Communicate with pharmacist and medical supply companies ensuring the proper administration of medications and medical supplies.
  • Ensured inventory level adequacy of office and medical supplies and placed orders to replenish on-hand provisions.
  • Ordered general and medical supplies for office and oversee management inventory.
  • Inventory management ordering office or medical supplies finding cost saving initiatives.
  • Managed inventory and other medical supplies.
  • Inventoried/ordered medical supplies and material.
  • Maintain inventory on office/medical supplies.
  • Inventory and order medical supplies/materials.
  • Organized office records and prepared daily operations such as preparing patient charts and ensuring rooms were equipped with adequate medical supplies.
  • Ordered medical supplies using PeopleSoft and office supplies from Staples Advantage; distribute incoming mail and supplies to appropriate staff associates.
  • Performed Front and back office responsibilities; Placed in charge of ordering medical supplies for office and maintained inventory control.
  • Ordered all medical supplies, office furniture, lab equipment, medicines and flu vaccines necessary for day-to-day operations.
  • Maintain an ongoing inventory of medical supplies and coordinate ordering of supplies to Medical Operations on a routine basis.
  • Maintain an inventory of medical supplies and forms and submit purchase requisitions after obtaining Site Manager/ Supervisor s approval.
  • Negotiated prices for all medical supplies needed for the back office and ordered from vendors as needed.
  • Provided executive support to owner; ran errands, mailings and purchasing of office and medical supplies.
  • Inventory and ordering of office supplies, including water, housekeeping material, and medical supplies.
  • Inventory bi-weekly all medical supplies for three medical clinics: Mobile Unit and two stationary clinics.
  • Created functional spreadsheets to better track and control the flow of office and medical supplies.

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24. CPT

average Demand
Here's how CPT is used in Medical Office Assistant jobs:
  • Obtain service and CPT codes using Office of Human Research Budget Tool, Cost Calculator Tool and Finance Office contact.
  • Update and verify CPT and ICD codes, information and demographics, upload and send completed charts to office weekly.
  • Reviewed medical records for coding (CPT, ICD- 9-10) to assure accurate charge capture of all services rendered.
  • Review the patient's bill (list of changes) upon check out for accuracy in medical CPT/ICD9 coding.
  • Worked with medical personnel to reconcile errors; and inconsistencies with ICD 9 & CPT codes.
  • Complete medical records request and provide CPT/ICD 9 codes for referrals and billing clerk.
  • Charge entry entering diagnosis codes, CPT codes and verifying modifiers and NDC codes.
  • Trained in ICD- 10 and knowledge of CPT Codes for medical claims submission.
  • Educated providers on appropriate ICD/9 and CPT codes to use for different services.
  • Completed entry of patient information including ICD diagnosis and CPT treatment codes.
  • Managed Office Staff/Accounts Receivable, ICD 9, CPT Coding.
  • Applied proper ICD-10 diagnosis codes and CPT codes daily.
  • Input IC9-CPT codes call insurances for payment or patients.
  • Update referrals and CPT's for patients.
  • Job requirements included billing and CPT coding.
  • Used CPT Coding for billing transactions.
  • Verified correct CPT and ICD9 codes.
  • Input all ICD 9 and CPT codes for billing department.
  • Enter and submit charges with correct ICD10 and CPT codes.
  • Used CPT and ICD9 coding for billing.

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25. Hippa

average Demand
Here's how Hippa is used in Medical Office Assistant jobs:
  • Updated patient demographic database and maintained patient medical records per HIPPA compliance regulations.
  • Communicated highly confidential patient medical issues with the Doctor following HIPPA guidelines.
  • Handled and relayed confidential patient medical information in ordnance with HIPPA regulations.
  • Maintain confidentiality of patient information and records according to HIPPA
  • Maintained medical records and patient confidentiality to HIPPA standards.
  • Charted medical or administrative information in accordance to HIPPA
  • Maintained patient confidentiality by following HIPPA laws.
  • Release patient information according to HIPPA regulations.
  • Managed the updating of charts, including personal and medical history, and organizing files in accordance with all HIPPA regulations.
  • Assure compliance with HIPPA, CLIA and OSHA regulations that continue to improve patient contact, care, and satisfaction.
  • Maintained OSHA and HIPPAA compliance and documentation as well as stock and order of all front office/center supplies.
  • Protect patients' rights by maintaining confidentiality of personal and financial information, and adhere to HIPPA regulations.
  • Remain sensitive to the patients' needs and confidentiality by always following HIPPA and OSHA rules and regulations.
  • Reviewed charts for any missed information that is required for the Compliance of HIPPA Rules & Regulations.
  • Prepared, reviewed, and filed Patient Charts based on HIPPA compliance rules, and regulations.
  • Prepared physical and electronic charts for each patient, ensuring HIPPA confidentiality of all patient information.
  • Enter patient health information (insurance information, HIPPA information) into the computer systems.
  • Access patient medical records for copying and disbursement while adhering to HIPPA patient privacy laws.
  • Maintain accurate, organized patient records, and ensuring all HIPPA laws were followed.
  • Performed all Medical Assistant duties; compliance with HIPPA, and OSHA regulations.

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26. Icd-9

average Demand
Here's how Icd-9 is used in Medical Office Assistant jobs:
  • Code all office visits for the highest possible reimbursement through CPT coding with special attention made to proper ICD-9 coding.
  • Skilled in use of health insurance billing forms; ICD-9 / CPT-4 coding, and explanation of benefits documents.
  • Verified insurance, referrals, and coordination of benefits; ensured correct CPT/Icd-9 codes for timely billing and processing.
  • Collected co-pays, verify patients' insurance, and enter ICD-9 codes to the proper insurance and Laboratory Company.
  • Entered charges, ICD-9 and CPT coding, collected and posted payments, and balanced daily receipts.
  • Looked up ICD-9 codes in the Intern to verify if a code has been changed and entered.
  • Worked with ICD-9/CPT codes for all billing of primary and secondary both in paper and electronic form.
  • Checked in patients, verified insurance, posted ICD-9 codes; scheduled appointments, collected co-payments.
  • Fixed billing and ICD-9 Codes and sent to the proper Insurance to ensure payment of visit.
  • Verified insurance, authorizations, referrals and ensured proper ICD-9 and CPT coding for studies preformed.
  • Charge out office visits, procedures, hospital consults and surgeries using ICD-9 and CPT coding.
  • Answered phoned, verify insurances, icd-9 coding, filled, ordered supplies for the clinics.
  • General knowledge of CPT and ICD-9 codes, billing, collections, bookkeeping and banking.
  • Transcribed 20-25 dictations per day Scheduled patient appointments Assisted with billing (CPT and ICD-9)
  • Posted charges and CPT codes, and ICD-9 codes at patient check-out, collected co-pays.
  • Process patient's charts with appropriate CPT4 and ICD-9 codes on super bills.
  • Prepared encounter forms for all office visits with appropriate ICD-9 and CPT-4 coding.
  • Entered charges which required ICD-9 coding, CPT coding and Modifier coding certification.
  • Schedule consults/surgeries for physicians while making sure to use the correct ICD-9 codes.
  • Scheduled and greeted patients: answering telephones, billing, and icd-9 coding.

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27. Patient Files

average Demand
Here's how Patient Files is used in Medical Office Assistant jobs:
  • Document standard operating procedure for digital archiving of patient files.
  • Provided medication reconciliation for patient files and scheduled appointments.
  • Maintain and organize patient files, Corresponds patient responsibility, Manage patient flow, as well as Clean and Organize the facility
  • Completed day to day administrative task, such as answering direct phone calls, schedule patients appointments and file patient files
  • Handled patient scheduling, maintenance of patient files, correspondence with insurance companies, and communication with pharmacists regarding prescriptions.
  • Processed patient daily charges for office visits and also created new patient files in the Wisdom Podiatry Software System.
  • Scan medical files into system, transfer patient files, fax, call patients for appointment reminders, data entry
  • Performed Front Office Receptionist duties such as answering phones, faxing documents, and maintaining electronic patient files.
  • Updated patient files, counseled patients on needs to assist in purchases, and performed visual field tests.
  • Update patient files, schedule patients for appointments as well as scheduling for surgery and their follow-ups.
  • Greet patients and visitors, creating and updating patient files, filing and retrieving patient records.
  • Maintain accurate and complete patient files, ensuring that they are in compliance with company policy.
  • Audited patient files for accuracy and completion on a quarterly basis; scheduled insurance auditing visits.
  • Handled patient files and information, as well as answering phone calls, and making appointments.
  • Awarded money for Non-Profit Organization and reconstructed all patient files for 2008 for Billing Department.
  • Greeted patients, created all new patient files and verified insurance coverage's with carrier.
  • Assisted staff physicians with patient care, processing orders together with the maintenance of patient files
  • Transcribed doctor's auditory notes to written operative reports, discharge summaries and patient files.
  • Establish and maintain office and patient files; research and compile information from such files.
  • Performed data entry of patient files, including medical records, insurance and billing information.

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28. Patient Demographics

average Demand
Here's how Patient Demographics is used in Medical Office Assistant jobs:
  • Reviewed accounts to determine the accuracy of patient demographics and the eligibility of insurance to ensure proper billing.
  • Register new patients and updated existing patient demographics by collecting patient information including personal and financial information.
  • Collected patient demographics, insurance information, co-pays, medical records and other pertinent paperwork.
  • Verify patient demographics, personal insurance information and completion of all required signatures.
  • Involved verification of patient demographics and scanning of documents for patient records.
  • Organized patient demographics and insurance information for outpatient and inpatient billing.
  • Maintained patient demographics in computer database by entering client information.
  • Enter patient demographics Schedule tests and surgeries Patient records management
  • Processed and verified medical insurance claims and patient demographics.
  • Confirmed accuracy and updated patient demographics in the system.
  • Entered patient demographics into electronic medical records system.
  • Gathered, verified Insurance and collected patient demographics.
  • Verified and entered patient demographics and billing information.
  • Verified patient demographics prior to specimen collection.
  • Obtained patient demographics for registration purposes.
  • Conducted patient check in and out procedures; scheduled appointments for multiple care providers; collected and input patient demographics.
  • Greeted all patients and enter patient demographics into the hospital registration system.
  • Check and collect medical and release authorization form, and patient demographics.
  • Input, verify, and edit patient demographics including health plan information.
  • Verify patient demographics and insurance coverage in advance, and upon arrival.

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29. Surgical Procedures

average Demand
Here's how Surgical Procedures is used in Medical Office Assistant jobs:
  • Verify insurance eligibility and benefits information, and obtain referrals, authorizations for surgical procedures and MRI tests.
  • Answered phones Greeted patients & scheduled appointments Assisted Doctor with dermatological procedures Sterilized instruments for surgical procedures
  • Verified insurance to establish sufficient coverage for office visits, referrals and surgical procedures.
  • Job responsibilities included patient exam preparation, billing, scheduling and surgical procedures.
  • Assisted orthopedic surgeon with clinical and surgical procedures and managed patient medications.
  • Front office and back office responsibilities, assisted in office surgical procedures
  • Scheduled dermatology surgical procedures as needed for outpatient or inpatient facilities.
  • Prepared and staged supplies for all surgical procedures primarily out-patient surgeries.
  • Practice organization by preparing patients and operating room for surgical procedures.
  • Coordinate and schedule minor surgical procedures with physicians and hospitals.
  • Prepared rooms and assembled surgical instruments/supplies for minor surgical procedures.
  • Assisted with clinical examinations and minor in office surgical procedures.
  • Prepared Patients' for examinations and minor surgical procedures.
  • Obtain all authorization for surgical procedures and office procedures.
  • Inventory and order medical for in office surgical procedures
  • Pre-Certified, scheduled, and coordinated surgical procedures.
  • Scheduled surgical procedures, and maintained employee timekeeping.
  • Scheduled patient surgical procedures with local hospitals.
  • Get prior authorization for surgical procedures.
  • Scheduled clinical appointments and surgical procedures.

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30. Telephone Calls

low Demand
Here's how Telephone Calls is used in Medical Office Assistant jobs:
  • Provided proper disposition of telephone calls received and originated from the practice for coordination of patient appointments and correspondence.
  • Document all incoming telephone calls & requests and gather supporting documentation.
  • Manage incoming telephone calls and routing or message documentation.
  • Responded to telephone calls with professionalism and friendliness.
  • Forward patient telephone calls to designated department.
  • Front office skills acquired, such as patient scheduling, answering high volumes of telephone calls and insurance billing and coding.
  • Schedule patients' appointments, handle insurance coverage information, answer telephone calls, create patient files, and send faxes.
  • Answered incoming telephone calls for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
  • Received incoming telephone calls; answered routine questions and referred callers to proper person to resolve problems beyond my authority.
  • Answer telephone calls, schedule patient appointments, process payments, and assist front office staff with various other duties.
  • Answered telephone calls, screened and directed calls, take messages and often used telephone with multiple lines.
  • Performed administrative duties such as medical record data entry, filing, answered and screened incoming telephone calls.
  • Receive and screen telephone calls and visitors, while making calls for the physicians and other staff.
  • Received telephone calls determined the nature of the call, provided answers to routine medical questions.
  • Answered and screened telephone calls, forwarded calls to appropriate individuals or took comprehensive messages.
  • Order medical supplies, answer telephone calls, filing and other office work related.
  • Answered telephone calls as well as screened inquiries for the doctors and staff.
  • Prepare and edit documents, screen telephone calls and route to appropriate department.
  • Handled telephone calls, took accurate messages, and routed them accordingly.
  • Answer continuous telephone calls in a prompt, professional and friendly manner.

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31. Medical Procedures

low Demand
Here's how Medical Procedures is used in Medical Office Assistant jobs:
  • Informed knowledge of medical procedures and customer service, Recorded medical histories and schedule patients for hospitalization or other procedures.
  • Register patients for medical procedures and/or appointments by obtaining all insurance demographics and financial information before services are rendered.
  • Assist in medical procedures and collection of specimens and autoclave surgical instruments for sterilization afterwards.
  • Scheduled patients' appointments and verified benefits and authorizations for medical procedures and prescriptions.
  • Assisted patient/parents in completing health history and physicians in completing medical procedures.
  • Processed referrals and obtained authorizations for specialty care and medical procedures.
  • Prepared, administered, and documented medical procedures and testing.
  • Contacted medical insurance companies to request authorization for medical procedures.
  • Collected and analyzed insurance reimbursement data on certain medical procedures.
  • Composed patient referrals for specialized imaging and medical procedures.
  • Aided physician in medical procedures and performed laboratory tests.
  • Scheduled various medical procedures and referring patients out.
  • Verified insurance and prior authorizations for medical procedures.
  • Assisted physician during patient visits and medical procedures.
  • Assisted licensed personnel with medical procedures and examinations.
  • Coordinated patient medical procedures ordered by physician.
  • Educate patients about medical procedures and medications.
  • 2-Assisted physician during consults regarding medical procedures.
  • Scheduled appointments for needed medical procedures.
  • Assisted Physician with medical procedures.

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32. Patient Registration

low Demand
Here's how Patient Registration is used in Medical Office Assistant jobs:
  • Assisted with patient registration, insurance verification, appointment scheduling, referral appointments and other out-patient services.
  • Monitored patient registration process and reviewed daily reports, discussed areas of concern with individual employees.
  • Perform quality control functions to ensure completeness and accuracy during and after patient registration.
  • Retrieved, entered and processed information for patient registration; verified patient insurance.
  • Scheduled patient appointments, facilitated patient registration and check-in, and collected payments.
  • Perform patient registration, benefit/insurance verification and insure authorizations are obtained.
  • Assisted with patient registrations and verified insurance coverage.
  • Completed patient registration and filed patient records.
  • Managed patient registration and operations.
  • Front office support including patient registration; bookkeeping, filing, faxing, and obtaining authorizations for treatment plans.
  • Performed billing functions such as patient registration, charge entry, and payment posting utilizing and electronic billing system.
  • Scheduled patients, physicians appointments, conference calls, reservation, itinerary and assisted the receptionist with patient registration.
  • Strive to complete patient registration in an accurate and timely manner not to exceed a 15 minute wait time.
  • Supervised patient scheduling, patient registration, medical records, data entry, and daily payment postings.
  • Provide daily quality patient service to include initial greeting, patient registration, and financial transactions.
  • Assisted with patient registration, rooming, and checkout procedures in dermatology and medical aesthetics practice.
  • Maintained and updated patient medical charts and patient registration, patient scheduling using NextGen EMR systems.
  • Covered front office duties including patient registration and appointment scheduling in person and over the phone.
  • Verified medical insurance, patient registrations, prepared patient charts, and all medical record needs.
  • Complete patient registration, and prepare new patient charts in accordance with department procedures.

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33. Medicaid

low Demand
Here's how Medicaid is used in Medical Office Assistant jobs:
  • Communicated with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.
  • Work extensively with Pennsylvania hospitals in determination of proper and covered services for Medicaid recipients.
  • Complied with laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Warranted correct input of insurance claims including Medicare/Medicaid, Worker's Compensation and Disability.
  • Performed coding and billing to various insurance companies including Medicaid and Medicare.
  • Checked Medicaid eligibility daily on patients to ensure their services are covered.
  • Front office receptionist responsibilities: Patient billing and Medicare/Medicaid insurance billing.
  • File insurance claims (HMO/PPO/Medicare/Medicaid/Secondary Payer) - paper and electronic.
  • Scheduled Medicaid and H-Cap appointments for uninsured and low-income patients.
  • Verify Medicaid eligibility upon each visit via telephone or online.
  • Copied and filed patients Medicaid applications and medical records.
  • Collaborated with Human Service for Medicaid clients expecting children.
  • Performed data entry of Medicare and Medicaid information.
  • Verify patient insurance through Medicare and Medicaid system.
  • Scanned patients Medicaid applications and medical records.
  • Conducted Medicaid/Medicare electronic claims processing.
  • Coordinated with both Federal and Commonwealth agencies to guarantee the utmost support for individuals either seeking or maintaining Medicaid and Medicare.
  • Handled all medical coding and billing to insurance companies, such as Medicaid, Medicare, Blue Cross/Blue Shield, etc.
  • Review, analyzes, and codes diagnostic and procedural information that determines Medicare, Medicaid, and private insurance payments.
  • Processed Referrals and obtain authorizations for In-patient and Out-patient procedures for United Health Care, Chartered, and Medicaid.

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34. Patient Accounts

low Demand
Here's how Patient Accounts is used in Medical Office Assistant jobs:
  • Maintained patient accounts by obtaining, recording, and updating personal and financial information into the electronic medical record system.
  • Performed x-ray examinations, maintained physician schedules, reconciliation of patient accounts
  • Maintained patient accounts by obtaining demographics, and collecting personal information.
  • Monitored patient accounts and insurance payments.
  • Managed all highly confidential patient charts and incoming test results as well as all patient accounts, balances due and collections.
  • Managed new patient accounts and prepared and sent out referrals as well as bank deposits.
  • Processed incoming payments by preparing deposits, batching, and posting to applicable patient accounts.
  • Collected on past due patient accounts and followed up on claim status.
  • Manage and maintain patient accounts to ensure all medical information is accurate.
  • Checked patients in/out, collected co pays and past due patient accounts.
  • Invoice, code and bill patient accounts in preparation for claims submission.
  • Audited and when necessary assigned CPT and ICD-9 codes to all patient accounts
  • Manage the processing and mailing of financial statements for outstanding patient accounts.
  • Reviewed daily reports to ensure accurate and up-to-date patient accounts and records.
  • Cleared up old patient accounts and arranged payment arrangements for clients.
  • Followed all HIPPA protocol and updated and logged patient accounts.
  • Research and resolve any questions concerning billing or patient accounts.
  • Posted payments to patient accounts with follow-up for underpayment.
  • Posted insurance payments and incoming payments to patient accounts.
  • Post transactions to patient accounts, update medical records.

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35. Computer System

low Demand
Here's how Computer System is used in Medical Office Assistant jobs:
  • Entered sensitive information into computer system, maintained medical records, fulfilled requests for records, and provided medical transcription.
  • Obtained patient demographic, financial, and insurance information and entered into computer system using E-Clinical software.
  • Entered patient information into computer system and acquiring proper verification of benefits or authorizations from insurance carriers.
  • Utilized multiple computer systems (including EMR) to input patient demographics and insurance information accurately.
  • Manage, update and maintain all relevant patient information in hospital electronic computer system.
  • Completed encounter forms and accessed computer systems to generate information for billing purposes.
  • Input patient information in computer system for medical records and insurance verification.
  • Mastered complex computer systems to verify insurance eligibility and benefits for clients.
  • Verified and entered all patient demographic information in the computer system.
  • Utilized computer systems in order to maintain an organized work environment.
  • Entered/updated data in computer system in a timely and accurate manner.
  • Registered patients on computer system and secured accurate and confidential information.
  • Registered patients and input demographics and insurance information into computer system.
  • Verify and update demographic information and insurance information into computer system.
  • Verified insurance via computer systems automated and non automated phone systems.
  • Input appointments and other patient information into computer system.
  • Verified and updated patient demographic information in computer system.
  • Entered patient confidential data accurately into the computer system.
  • Scheduled appointment and registered patients using computer system.
  • Operated various office equipment and computer systems.

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36. Lab Results

low Demand
Here's how Lab Results is used in Medical Office Assistant jobs:
  • Managed new and existing patient management system, verified insurance eligibility, and updated lab results via office software
  • Communicated lab results to patients when directed by physician or nursing professionals.
  • Delivered correspondence and lab results to physicians.
  • Provide preliminary interpretation of lab results.
  • Process ordered lab tests, document lab results, report results to provider, ensure documentation in EMR.
  • Worked on TASA staff urinalysis test, drug testing and physical examinations and provided company with lab results.
  • Manage lab results, patient requests, and messages and making the follow-up notes in patient's chart.
  • Called patients with lab results and answered questions as well as patient education regarding results and follow up.
  • Draw blood for ordered lab results, spin the tubes down properly and package them for testing.
  • Disbursed birth control, pulled chart and attached lab results, gave them to Nurses for review.
  • Scan and code all lab results to the appropriate patient's history in medical software program.
  • Processed prescription refills, lab results, referrals, patient forms, and follow up visits.
  • Obtain medical records, lab results, and pertinent information in order to update patient chart.
  • Collected patient lab results for physicians, transcribed patient medical notes, memos and letters.
  • Obtained patient s lab results, inventory, scheduled appointments, and verified insurance.
  • Interacted with lawyers to get signatures, information or fax lab results to firm.
  • Disburse provider mail, medical records and inform patients of their lab results.
  • Received lab results and transferred results to the appropriate clinician for review.
  • Perform clerical duties such as setting up appointments, checking lab results.
  • Obtain lab results from local hospitals and report any abnormalities to doctor.

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37. Osha

low Demand
Here's how Osha is used in Medical Office Assistant jobs:
  • Followed patient confidentiality in compliance with OSHA
  • Assisted with implementing practices quality assurance and control program, efforts ensued compliance with HIPAA, CLIA and OSHA regulations.
  • Maintained tools and equipment in proper working order, maintained hospitals grounds in accordance to OSHA standards.
  • Assisted with implementing the quality control and assurance program in compliance with HIPAA and OSHA regulations.
  • Comply with all regulatory requirements including but not limited to DNV, OSHA, EEOC.
  • Cleaned and stocked rooms, filed charts prior to EMR's, OSHA Precautions observed.
  • Clean and sterilize instruments and dispose of contaminated supplies, as per OSHA requirements.
  • Assisted physician minor care and minor surgery using universal precautions as established by OSHA.
  • Collaborated with manager regarding OSHA legal requirements by educating employees the safe working methods.
  • Implement the Q/A and Q/C programs to ensure compliance with HIPAA and OSHA regulations.
  • Helped ensure compliance with HIPAA, CLIA and OSHA regulations.
  • Maintained, filed and taught the OSHA training annually.
  • Instruct students on proper Aseptic technique and OSHA regulations.
  • Ensured compliance with HIIPAA, CLIA, and OSHA regulations
  • Facilitated OSHA guidelines within the medical office.
  • Participated in a yearly OSHA compliance class.
  • Maintain cleaning schedule log per OSHA plan.
  • Follow OSHA and HIPAA regulations.
  • Comply with AAAHC Standards, OSHA, HIPAA, Federal Fraud and Abuse Laws.
  • Received certification in HIPAA, OSHA, and BASIC LIFE SUPPORT

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38. Medical Equipment

low Demand
Here's how Medical Equipment is used in Medical Office Assistant jobs:
  • Explained procedures and answered questions concerning medications, medical equipment, and clinical office procedures.
  • Posted insurance payments to customer accounts for medical equipment.
  • Recorded and reported patient vital signs using medical equipment.
  • Sterilized medical equipment, used autoclave per protocol.
  • Set up proper disposal of contaminated/sterilized medical equipment.
  • Monitored medical equipment for proper working ability.
  • Assisted in generating delivery of medical equipment.
  • Assisted customers with their medical equipment orders
  • Ordered durable medical equipment and oxygen.
  • Maintain medical supply closets, examination areas, lab areas, patient's restroom and sterilization of medical equipment.
  • Keep track of all Durable Medical Equipment for the department and reorder when necessary or requested by the doctors.
  • Maintained quality control and sterilization of medical equipment, collected data, completed forms, and monitored flow sheets.
  • Provide patient customer service in sending out orders for labs, procedures, and medical equipment.
  • Devised plans to increase office revenue by utilizing medical equipment (See enclosed letter).
  • Clean and sanitize the laboratory and medical equipment following all OSHA guidelines and performing daily.
  • Coordinated and provide linkage of durable medical equipment companies in referral process for neonates.
  • Place orders for medical equipment and things that the doctors needed like Dictaphones.
  • Ordered and maintained medical supplies, sample medications, and medical equipment.
  • Monitor all medical equipment to ensure safe use for patient care.
  • Authorized procedures, testing, physical therapy, and medical equipment.

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39. Appropriate Person

low Demand
Here's how Appropriate Person is used in Medical Office Assistant jobs:
  • Received, opened and date stamped incoming mail and directed mail to the appropriate person in accordance with department policy.
  • Direct their inquiries to the appropriate personnel if additional assistance is needed by management or a billing department.
  • Collected co pays, use of E clinical works Directed phones to appropriate personnel Post payments to accounts
  • Reviewed, sorted, and/or directs mail to the appropriate person in accordance with departmental policy.
  • Greet patients and visitors, ascertain purpose of visit, and direct them to appropriate personnel.
  • Answered incoming calls, determined purpose of callers, and forwarded calls to the appropriate personnel.
  • Answer Phones - schedule appointments, help patience with issues or direct to appropriate person.
  • Entered referrals, appointments, messages into EMR and routed them to the appropriate person.
  • Route calls to the required person and/or take a message for the appropriate person.
  • Answer all incoming calls, mail, and faxes and direct to appropriate person.
  • Answered phones, directed calls, record messages and delivered them to appropriate personal.
  • Answered incoming calls, took messages, and routed calls to appropriate persons.
  • Answer incoming phone calls and handle transactions or direct to appropriate person.
  • Post and distributes schedules to appropriate personnel, revising schedules as necessary.
  • Accepted co-payments; may deposit payments or forward them to appropriate personnel.
  • Relayed phone messages, faxes, and documents to appropriate personnel.
  • Answer phone, take messages and/or routes calls to appropriate personnel.
  • Screen all incoming calls and directed them to the appropriate person.
  • Answer incoming calls and forward them to the appropriate personnel.
  • Answer phone calls and transfer calls to the appropriate person.

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40. Medical Staff

low Demand
Here's how Medical Staff is used in Medical Office Assistant jobs:
  • Manage productivity to ensure accuracy and thoroughness with the ability to interface with medical staff for clarification when needed.
  • Scheduled patient appointments in a high volume medical facility while closely monitoring medical staff availability.
  • Conduct daily responsibilities and work to support facility professional medical staff and case management staff.
  • Provided administrative support to the Director of Medical Staff Services and Lead Credentialing Coordinator.
  • Provide administrative assistance to Deputy Director, Medical Director and in-house medical staff.
  • Tracked and provided statistics for medical staff educational testing.
  • Provided necessary clerical support for Medical Staff Services.
  • Provided necessary administrative support of Medical Staff Services.
  • Prepared appropriate budgets and develop medical staff objectives.
  • Interpreted between Spanish-speaking clientele and English-speaking medical staff.
  • Worked in transcription department transcribing medical staff dictation.
  • Translated communications between medical staff and patients.
  • Worked with doctor and other medical staff members, running a medical research project and keeping track of the results.
  • Worked directly for the Director of Medical Staff Services to facilitate the coordination of the initial and reappointment application process.
  • Review codes to ensure proper billing, correct errors or returns forms to medical staff for completion and or correction.
  • Ensured that patients and medical staff had accurate documentation of insurance, billing, and completion of required documents.
  • Provided medical staff with assistance, including translation, obtaining records, data entry and multiple phone lines.
  • Covered as medical staff in any capacity (front office, back office, administration, etc.)
  • Coordinated all activities for medical staff, prepared clinical reports/charts and maintained daily schedule for medical staff.
  • Work closely with office staff such as, Nurse Practitioners, MD, and other medical staff.

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41. Drawing Blood

low Demand
Here's how Drawing Blood is used in Medical Office Assistant jobs:
  • Assisted in procedures for three doctors taking vitals drawing blood clean medical equipment injections patient education schedule appointments billing and coding
  • Perform basic laboratory procedures, including preparing and drawing blood specimens as outlined in the Laboratory Procedure Book.
  • Fulfilled clinic floor assistance including drawing blood, processing urine samples and medical examination assistance.
  • Enjoyed everything from working up patients, taking vitals, drawing blood, giving injections and helping with procedures.
  • Administered medications, performed lab duties such as drawing blood, running urine specimens, wound cleaning and bandaging.
  • Created Lab Corps order forms, drawing blood and finger sticks within OSHA safety guidelines.

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42. MRI

low Demand
Here's how MRI is used in Medical Office Assistant jobs:
  • Schedule appointments/contact medical facilities to schedule patients for MRI/CT/Ultrasound guided injections.
  • Scheduled patients for referrals, such as: CT, MRI, mercury filling removal; local and nationally.
  • Obtain oral history, B12, Flu shoot and MRI reports from the patient prior to physician's examination.
  • Faxed orders with Doctor's permission for outside visits such as: MRI, Cat Scan, Bone test.
  • Make appointments for various tests such as X-ray, MRIS CAT scan and laboratory examination, and requesting referrals.
  • Ordered labs, scheduled MRI and other tests as well as blood draws in office for stat lithium levels.
  • Print out super bills and attach to patients' chart; work closely with area hospitals and MRI sites
  • Schedule various procedures, including MRI, CT, mammogram, ultrasound and referral to specialists.
  • Handle medication, outpatient procedures, and diagnosing testing CT, MRI or WCE prior authorizations.
  • Request x-ray, MRI, CT studies and medical records from other physicians and labs.
  • Check in and check out patients MRI and CT scheduling Collect co-payments and pass due balances
  • Scheduled patients for Surgery procedures, CT and MRI/MRA scans, and Vascular Lab tests.
  • Scheduled doctor referrals, MRI's, x-rays, and injections for patients.
  • Ordered and processed lab requests, MRI, ultrasound and x-ray procedures.
  • Obtained prior authorization for MRI, CT Scan, & physical therapy.
  • Prepped and instructed patients for radiology procedures, MRI and other examinations.
  • Schedule medical tests such as MRI & CTA also surgeries.
  • Obtain authorizations when needed for CT/MRI scans and DME.
  • Prepare and screen patients for MRI exams.
  • Process prior authorizations for MRI and Mammograms.

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43. EHR

low Demand
Here's how EHR is used in Medical Office Assistant jobs:
  • Back office assisting physicians in exams, preparing for procedures, vitals, blood drawing, and use of EHR.
  • Collected any current or outstanding co-pays and balances due at time of service and post payments into internal EHR.
  • Monitored patients visits via the Electronic Health Records (EHR) system E-Clinical Works to ensure timely check out.
  • Greet and escort patients into exam room; set patient expectations, interviewed patients and documented in EHR.
  • Collect blood or other laboratory specimens, log the specimens in EHR, and prepare them for testing.
  • Helped implement the new EHR program educated and trained new staff members on the usage of the program.
  • Immersed and involved with all components of outpatient paper and electronic health record (EHR) systems.
  • Front office duties, EHR, Prior authorizations, referral management, record reconciliation, insurance authorization
  • Process electronic refills, and scan patients documents in discreet data fields provided in the EMR/EHR.
  • Receive, sort, scan and update patient medical reports and medical information into EMR/EHR.
  • Scan urine drug tests results, patient files and patient authorization forms into EHR.
  • Use Amazing Charts EHR to put in patient information and notate for the doctor.
  • Documented chief complaints, vital signs and relevant history, EHR experience.
  • Scan patient paperwork and medical records into EHR chart and label accordingly.
  • Maintained patient records on an electronic health records program (EHR).
  • Assisted doctor with and maintained EHR software and patient records.
  • Scheduled appointments, verified and updated patient demographic in EHR.
  • Correct and update patient's demographic information into EHR system.
  • Entered patient information and lab orders into EHR system.
  • Utilized Athena Electronic Health Record (EHR) software.

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44. Word Processing

low Demand
Here's how Word Processing is used in Medical Office Assistant jobs:
  • Performed clerical duties; word processing, data entry, call logs, faxing and filing.
  • Operate all office equipment such as voice messaging systems and used word processing spreadsheets.
  • Utilized software platforms, including WinOMS, Excel, Accounting and word processing.
  • Performed all clerical duties, such as word processing and office support.
  • Performed basic word processing and data entry functions.
  • Verified insurance, scheduled appointments, greeted patients Provided word processing, performed clerical duties and maintained efficient and highly organized records
  • Used typewriter, computer/word processing software/printing equipment to create, copy, and edit documents related to patient/customer treatment.
  • Maintained records for example statistics, and inventories, and executed associated duties using a computer and word processing software tools.
  • Operated word processing, spreadsheets,Microsoft software.

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45. Treatment Procedures

low Demand
Here's how Treatment Procedures is used in Medical Office Assistant jobs:
  • Prepared patients/ rooms for physical examinations; explained treatment procedures; sterilize equipment and properly dispose of contaminated supplies.
  • Explained treatment procedures to the patients, prepared patients for medical examination and supported physician during examination.
  • Assisted in the examination room and translate/elaborate treatment procedures to patients.
  • Explained treatment procedures to patients, assisted physicians during examination
  • Prepared work/exam areas via sterile technique, assisted physician with diagnostic and treatment procedures, and performed requested tests and treatments.
  • Performed routine laboratory tests and sample analyses Explained treatment procedures, medications, diets and physicians instructions to patients.
  • Communicate to patients the instructions given by physicians as well as treatment procedures, diets and medications.
  • Explain treatment procedures, new medications, dietary plans, and physicians health plan to patients.
  • Explain treatment procedures, medications, wound care instructions, and physician instructions to patient.
  • Call patients with test results, explain treatment procedures, medications, and answer questions.
  • Explained treatment procedures, medications, diet, lab work and physician instructions.
  • Explain treatment procedures, medications, and Providers' instructions to patients.
  • Explain treatment procedures, medications, and physician's orders to patients.
  • Explained treatment procedures, medication and special diets to patients.
  • Set transportation for patient as needed Assisted in the examination room and translate/elaborate treatment procedures to patients.
  • Explain treatment procedures, medications, diets, or physician's' instructions to patients.
  • Back office: Performed urine analysis, explained treatment procedures and medications.
  • Explain treatment procedures, classes, or nutrition therapists instructions to patients.

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46. Vital Statistics

low Demand
Here's how Vital Statistics is used in Medical Office Assistant jobs:
  • Entered patient's medical history, vital statistics and information such as test results into their electronic medical record.
  • Documented 70 patients' medical history, vital statistics, test results and administrative notes daily.
  • Document patients' medical history, vital statistics and test results; ensure accuracy and completion.
  • Record patients' medical history, vital statistics, or other health information.
  • Record patients' medical history, vital statistics, and other pertinent information.
  • Review and record medical history, vital statistics in EMR charts for physician.
  • Prepared patients for examinations, recorded test results, and vital statistics.
  • Recorded medical history, vital statistics, with working knowledge of EMR.
  • Key Results: Efficiently recorded patients' medical histories, vital statistics and test results directly into their EMR.
  • Scheduled appointments, answered phones, filed charts, obtained and recorded vital statistics , prepared patients for therapy
  • Recorded patients' medical history,vital statistics,and information such as test results in medical records.
  • Record patient medical history vital statistics Knowledge of Spirometer and pulse-ox Gathers demographic, medical information

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47. Prescription Refills

low Demand
Here's how Prescription Refills is used in Medical Office Assistant jobs:
  • Prepared prescription refill requests and phoned in prescription refills to assigned pharmacy.
  • Handled prescription refills and granted delegate authorization by Physician.
  • Authorized prescription refills and telephoned prescriptions to pharmacies.
  • Assisted with office conversion to electronic prescription refills/EMR.
  • Front office duties included answering multiple phone lines, scheduling patients, prescription refills, chart filing, and data entry.
  • Answer phones, filing, fax prescription refills, fax medical records, take patients to rooms.
  • Schedule patients, charting, Billing, Prescription refills, and welcome patients into our office.
  • Requested prescription refills for patients to pharmacies, insurance companies, and doctors as per requested.
  • Answered calls, maintained patients records, verified insurance, & phoned in prescription refills.
  • Apply dressing changes, arrange prescription refills, and inventory control of DME products.
  • Call in prescription refills via phone, fax, and e-script to various pharmacies.
  • Ensured proper prescription refills, medical record requests, and identification of patients.
  • Facilitated work for prescription refills with the doctors, patients, and pharmacies.
  • Call in prescription refills to local pharmacies and patient referrals to specialists.
  • Answer patient messages, prescription refills, charting using EMR's.
  • Handled patient prescription refills in office or by phone with pharmacist.
  • Entered prescription refills into computer for doctors approval or denial.
  • Handled request from patients and pharmacies for prescription refills.
  • Authorized prescription refills as directed by MD.
  • Assisted patients with new or prescription refills.

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48. Patient Rooms

low Demand
Here's how Patient Rooms is used in Medical Office Assistant jobs:
  • Maintained patient rooms organized and sanitized.
  • Prepared and sanitized examination/patient rooms.
  • Worked well with others to finish out daily regimen such as cleaning the patient rooms at the end of the day.
  • Communicated and assisted with patients * Assisted with general office maintenance, sanitized patient rooms, and stocked supplies
  • Prepared patient rooms prior to their arrival, assisted with inventory, supply orders and restocked supplies.
  • Maintained the cleanliness of patient rooms, made sure patient charts were filed in proper orders.
  • Assisted doctor with procedures and surgeries, cleaned and stocked patient rooms, and sterilized equipment.
  • Chaperoned doctors in patient rooms, wrote up specimens, assisted with procedures.
  • Maintained and set up patient rooms, performed preventive maintenance on emergency equipment.
  • Assisted physician in patient rooms and recovery room for in-office operating room.
  • Assisted doctors in the patient rooms when nurses were not available.
  • Ordered supplies and equipment ensuring all patient rooms were properly stocked.
  • Maintain and set up patient rooms, and ordering supplies.
  • Stock and clean patient rooms after each patient use.
  • Maintain and set up patient rooms; assist physician.
  • Cleaned outpatient rooms and disposed of medical waste.
  • Assist doctor/nurse in patient rooms, as needed.
  • Sterilized patient rooms and equipment.
  • Prepared patient rooms by setting up patients and all necessary medical tools prior to their medical examination with the doctor.
  • Prepared patient rooms pre-operation, with all sterilized equipment prior to patient's appointment.

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49. Patient Payments

low Demand
Here's how Patient Payments is used in Medical Office Assistant jobs:
  • Scheduled and re-scheduled appointments, ordered supplies, posted patient payments, and maintained patients file.
  • Liaised with insurance companies regarding outstanding claims, collected patient payments and entered into our system.
  • Greet patients, provide customer service, answer general questions, and receive patient payments.
  • Used computerized system to post visit and patient billing information, and patient payments.
  • Greeted patients and checked patients in/out; received patient payments; performed new-patient intake.
  • Audit accurate coding/billing; manage patient payments, billing, and other expenses.
  • Reviewed Explanation of Benefits forms and reconciled with insurance payments and patient payments.
  • Maintained accurate and detailed records in posting and processing insurance and patient payments.
  • Post patient payments to accounts and collect payments at completion of appointments.
  • Collect patient payments and co-pays for services at the time of service.
  • Collect patient payments prior to being seen in the office.
  • Collect patient payments and log daily money received.
  • Collected patient payments and ran daily financial reports.
  • Applied insurance & patient payments to A/R ledger.
  • Handled cash as it pertained to patient payments.
  • Coded and Posted physician charges and patient payments.
  • Collected patient payments and record payment transactions.
  • Completed billing and collection of patient payments.
  • Process patient payments through insurance channels.
  • Handled patient payments and obtained pre-certifications and referrals as required by health care insurers or managed care providers

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50. Insurance Authorizations

low Demand
Here's how Insurance Authorizations is used in Medical Office Assistant jobs:
  • Coordinate surgeries with operating room, obtain surgical insurance authorizations, maintain operating room schedule for surgeons.
  • Completed insurance authorizations; verified appropriate insurance status prior to patients' appointment.
  • Performed numerous clerical and tracking duties, including referral and insurance authorizations.
  • Verified patients' eligibility and obtained insurance authorizations when necessary.
  • Obtained insurance authorizations and referrals for patients having specialty services.
  • Attained insurance authorizations for specialty practice and special tests.
  • Handled insurance authorizations as well as insurance checkup.
  • Obtain insurance authorizations to ensure accurate payment processing.
  • Obtained insurance authorizations for patient treatment or procedure.
  • Verified patient benefits and obtained insurance authorizations.
  • Obtain required insurance authorizations for scheduled appointments.
  • Create referrals and obtain insurance authorizations.
  • Obtain insurance authorizations for procedures.
  • Prepared PR-2 reports, obtain insurance authorizations, bill out to insurance companies, file and maintain charts.
  • Schedule surgery per doctor's instructions, process patient's paperwork for hospital scheduling & insurance authorizations.
  • Initiated and processed labor and industries and other injury claims, patient referrals and insurance authorizations.
  • Handled referrals, insurance authorizations, and front office duties.
  • Handled all Ascertain Insurance Authorizations and Medical Billing duties.
  • Conducted precertification and insurance authorizations.
  • Obtain and verify insurance authorizations/precertification.

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20 Most Common Skill for a Medical Office Assistant

Patient Care18.3%
Medical Records14%
Insurance Companies10.4%
Patient Referrals6%
Vital Signs5.1%
Front Desk5%
Office Supplies4.2%
EKG4.1%

Typical Skill-Sets Required For A Medical Office Assistant

RankSkillPercentage of ResumesPercentage
1
1
Patient Care
Patient Care
14.8%
14.8%
2
2
Medical Records
Medical Records
11.3%
11.3%
3
3
Insurance Companies
Insurance Companies
8.4%
8.4%
4
4
Patient Referrals
Patient Referrals
4.8%
4.8%
5
5
Vital Signs
Vital Signs
4.1%
4.1%
6
6
Front Desk
Front Desk
4%
4%
7
7
Office Supplies
Office Supplies
3.4%
3.4%
8
8
EKG
EKG
3.3%
3.3%
9
9
Data Entry
Data Entry
3.2%
3.2%
10
10
Exam Rooms
Exam Rooms
3.1%
3.1%
11
11
Phone Calls
Phone Calls
2.9%
2.9%
12
12
Customer Service
Customer Service
2.9%
2.9%
13
13
Medical Office
Medical Office
2.7%
2.7%
14
14
Insurance Forms
Insurance Forms
2.6%
2.6%
15
15
Triage
Triage
2%
2%
16
16
Phlebotomy
Phlebotomy
1.8%
1.8%
17
17
Blood Pressure
Blood Pressure
1.5%
1.5%
18
18
Scheduling Appointments
Scheduling Appointments
1.3%
1.3%
19
19
Medical Billing
Medical Billing
1.2%
1.2%
20
20
Test Cases
Test Cases
1.2%
1.2%
21
21
Hipaa
Hipaa
1.1%
1.1%
22
22
Greeting Patients
Greeting Patients
1%
1%
23
23
Medical Supplies
Medical Supplies
1%
1%
24
24
CPT
CPT
0.9%
0.9%
25
25
Hippa
Hippa
0.9%
0.9%
26
26
Icd-9
Icd-9
0.9%
0.9%
27
27
Patient Files
Patient Files
0.8%
0.8%
28
28
Patient Demographics
Patient Demographics
0.8%
0.8%
29
29
Surgical Procedures
Surgical Procedures
0.8%
0.8%
30
30
Telephone Calls
Telephone Calls
0.7%
0.7%
31
31
Medical Procedures
Medical Procedures
0.7%
0.7%
32
32
Patient Registration
Patient Registration
0.7%
0.7%
33
33
Medicaid
Medicaid
0.6%
0.6%
34
34
Patient Accounts
Patient Accounts
0.6%
0.6%
35
35
Computer System
Computer System
0.6%
0.6%
36
36
Lab Results
Lab Results
0.6%
0.6%
37
37
Osha
Osha
0.6%
0.6%
38
38
Medical Equipment
Medical Equipment
0.5%
0.5%
39
39
Appropriate Person
Appropriate Person
0.5%
0.5%
40
40
Medical Staff
Medical Staff
0.5%
0.5%
41
41
Drawing Blood
Drawing Blood
0.5%
0.5%
42
42
MRI
MRI
0.5%
0.5%
43
43
EHR
EHR
0.5%
0.5%
44
44
Word Processing
Word Processing
0.5%
0.5%
45
45
Treatment Procedures
Treatment Procedures
0.5%
0.5%
46
46
Vital Statistics
Vital Statistics
0.4%
0.4%
47
47
Prescription Refills
Prescription Refills
0.4%
0.4%
48
48
Patient Rooms
Patient Rooms
0.4%
0.4%
49
49
Patient Payments
Patient Payments
0.4%
0.4%
50
50
Insurance Authorizations
Insurance Authorizations
0.4%
0.4%

37,373 Medical Office Assistant Jobs

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