We calculated that 20% of Medical Office Assistants are proficient in Patient Care, Medical Records, and Medical Office. They’re also known for soft skills such as Analytical skills, Technical skills, and Interpersonal skills.
We break down the percentage of Medical Office Assistants that have these skills listed on their resume here:
- Patient Care, 20%
Coordinate patient referrals by obtaining all information, insurance verification and authorization required for accurate and timely coordination of patient care.
- Medical Records, 10%
Communicated closely with patients to ensure they are managing their current medications properly, and maintained accurate, up-to-date medical records.
- Medical Office, 8%
Organized patient charts, scheduled appointments, greeted patients, investigated/resolved medical insurance issues, and corresponded with other medical offices.
- Vital Signs, 7%
Front Office/Back Office/Referrals/Obtained authorizations/Obtained patients vital signs and roomed patients/Administered immunizations/Assisted doctor with routine exams
- Customer Service, 5%
Support providers by answering telephone calls, scheduling appointments, registration, processing referrals and providing excellent customer service to patients.
- Insurance Companies, 5%
Facilitated specialty referrals, authorized medication refills, and managed patient referrals with Worker's Compensation and other insurance companies.
Most medical office assistants list "patient care," "medical records," and "medical office" as skills on their resumes. We go into more details on the most important medical office assistant responsibilities here: Analytical skills can be considered to be the most important personality trait for a medical office assistant to have. According to a medical office assistant resume, "medical assistants must be able to understand and follow medical charts and diagnoses" medical office assistants are able to use analytical skills in the following example we gathered from a resume: "enter new patient information into computer database. " While it may not be the most important skill, we found that many medical office assistant duties rely on technical skills. This example from a medical office assistant explains why: "medical assistants should be able to use basic clinical instruments so they can take a patient’s vital signs, such as heart rate and blood pressure." This resume example is just one of many ways medical office assistants are able to utilize technical skills: "facilitated lab work for patients, compiled admit-kits for new patients, provided technical support and organized office files. " Another skill that is quite popular among medical office assistants is interpersonal skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a medical office assistant resume: "medical assistants need to be able to discuss patient information with other medical personnel, such as physicians" This example from a resume shows how this skill is used: "contributed to good communication between clients and co-workers by use of strong communication skills and interpersonal skills. " A thorough review of lots of resumes revealed to us that "detail oriented" is important to completing medical office assistant responsibilities. This resume example shows just one way medical office assistants use this skill: "medical assistants need to be precise when taking vital signs or recording patient information" Here's an example of how this skill is used from a resume that represents typical medical office assistant tasks: "maintained updated patient's records-documented patient details including the treatments and personal facts while scheduling appointments. "
See the full list of medical office assistant skills.
Before becoming a medical office assistant, 22.2% earned their bachelor's degree. When it comes down to graduating with a master's degree, 2.5% medical office assistants went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some medical office assistants have a college degree. But about one out of every three medical office assistants didn't attend college at all.
Those medical office assistants who do attend college, typically earn either a health care administration degree or a medical assisting services degree. Less commonly earned degrees for medical office assistants include a business degree or a nursing degree.
Once you're ready to become a medical office assistant, you should explore the companies that typically hire medical office assistants. According to medical office assistant resumes that we searched through, medical office assistants are hired the most by Akron Children's Hospital, Dignity Health, and Excela Health. Currently, Akron Children's Hospital has 23 medical office assistant job openings, while there are 13 at Dignity Health and 13 at Excela Health.
Since salary is important to some medical office assistants, it's good to note that they are figured to earn the highest salaries at University of Illinois at Chicago, Northside Hospital, and Conemaugh Health System. If you were to take a closer look at University of Illinois at Chicago, you'd find that the average medical office assistant salary is $37,180. Then at Northside Hospital, medical office assistants receive an average salary of $35,379, while the salary at Conemaugh Health System is $34,743.
View more details on medical office assistant salaries across the United States.