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Become A Medical Office Manager

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Working As A Medical Office Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $71,000

    Average Salary

What Does A Medical Office Manager Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Medical Office Manager

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Medical Office Manager Jobs

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Average Length of Employment
Office Manager 4.3 years
Practice Manager 4.3 years
Office Supervisor 4.0 years
Medical Manager 3.2 years
Office Lead 3.2 years
Top Careers Before Medical Office Manager
Cashier 3.9%
Manager 2.5%
Internship 2.5%
Secretary 2.3%
Top Careers After Medical Office Manager
Cashier 3.7%
Manager 3.2%
Owner 2.4%

Do you work as a Medical Office Manager?

Medical Office Manager Demographics

Gender

Female

77.9%

Unknown

11.5%

Male

10.6%
Ethnicity

White

59.1%

Hispanic or Latino

19.0%

Black or African American

11.8%

Asian

6.3%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

65.3%

French

5.4%

Russian

5.4%

Portuguese

3.0%

Arabic

3.0%

Tagalog

2.0%

Hindi

2.0%

Korean

1.5%

Carrier

1.5%

Italian

1.5%

German

1.5%

Polish

1.5%

Hebrew

1.0%

Filipino

1.0%

Chinese

1.0%

Japanese

1.0%

Urdu

1.0%

Swahili

0.5%

Telugu

0.5%

Turkish

0.5%
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Medical Office Manager Education

Schools

University of Phoenix

27.4%

Kaplan University

10.4%

Ultimate Medical Academy - Clearwater

5.5%

American InterContinental University

4.4%

Miami Dade College

4.2%

Ashford University

3.9%

Capella University

3.9%

Nassau Community College

3.7%

Macomb Community College

3.4%

Strayer University

3.4%

Walden University

3.4%

University of South Florida

3.4%

Bergen Community College

3.1%

The Academy

3.1%

Ashworth College

2.9%

Grand Canyon University

2.9%

New York University

2.9%

University of Maryland - University College

2.9%

University of Central Florida

2.6%

Remington College

2.6%
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Majors

Business

22.1%

Health Care Administration

21.8%

Medical Assisting Services

10.1%

Nursing

9.2%

Psychology

4.2%

Accounting

4.2%

Management

3.9%

Medical Technician

2.6%

Liberal Arts

2.4%

Education

2.2%

Criminal Justice

2.1%

General Studies

2.0%

Biology

2.0%

Marketing

1.9%

English

1.8%

Human Resources Management

1.6%

Insurance

1.6%

Public Health

1.4%

Nursing Assistants

1.4%

Communication

1.4%
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Degrees

Other

32.0%

Bachelors

25.6%

Associate

17.1%

Masters

9.9%

Certificate

9.0%

Diploma

4.2%

Doctorate

1.3%

License

0.9%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$71,000
View Detailed Salary Report
$46,000
Min 10%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$108,000
Max 90%
Best Paying Company
Martin's Point Health Care
Highest Paying City
Northampton, MA
Highest Paying State
North Dakota
Avg Experience Level
4.7 years
How much does a Medical Office Manager make at top companies?
The national average salary for a Medical Office Manager in the United States is $71,361 per year or $34 per hour. Those in the bottom 10 percent make under $46,000 a year, and the top 10 percent make over $108,000.

Real Medical Office Manager Salaries

Job Title Company Location Start Date Salary
Medical Office Manager Global Medical Care Associates PLLC Jackson, NY Dec 18, 2015 $179,774
Medical Office Manager Global Medical Care Associates PLLC NY Feb 05, 2016 $179,774
Medical Office Manager Oasis Medical Associates Henderson, NV Sep 30, 2015 $130,000
Medical Office Manager Sussex Pain Reflief Center, LLC Georgetown, DE Sep 01, 2013 $101,088
Medical Office Manager Knickerbocker Medical Care PC New York, NY May 17, 2011 $93,642
Medical Office Manager James F. Connor, P.A. Saint Augustine, FL Sep 01, 2012 $87,654
Office Manager In Medical Services Saboor Waizun Medical PC New York, NY Jan 10, 2016 $81,435 -
$83,480
Office Manager In Medical Services Saboor Waizun Medical PC New York, NY Jan 08, 2016 $81,435 -
$83,480
Medical Office Manager Yung's Family LLC New York, NY Dec 01, 2014 $80,746
Medical Office Manager Yung's Family LLC New York, NY Sep 03, 2014 $78,000
Medical Office Manager Zhao Gastroenterology & Hepatology NY Sep 01, 2014 $77,813
Medical Office Manager Garden City Sleep Center Garden City, NY Sep 25, 2013 $76,814
Medical Office Manager Susan W. Broner Md PC New York, NY Sep 24, 2013 $76,489
Medical Office Manager Jean Rizkallah Md Inc. Chula Vista, CA Sep 23, 2016 $69,992
Medical Office Manager Jean Rizkallah Md Inc. Chula Vista, CA Sep 27, 2016 $69,992
Medical Office Manager TEIJ Medical Inc. Elizabeth, NJ Oct 01, 2012 $69,810
Medical Office Manager Gm Medical Office Inc. Sweetwater, FL May 02, 2011 $69,000 -
$69,500
Medical Office Manager Gm Medical Office, Inc. Miami, FL Dec 02, 2011 $67,122
Medical Office Manager Sussex Eye Care and Medical Associates, P.A. Lewes, DE Feb 01, 2010 $66,768
Medical Office Manager and Patient Coordinator CNY Mental Health Services Utica, NY Sep 09, 2014 $64,168
Medical Office Manager Gm Medical Office, Inc. Miami, FL Mar 01, 2011 $64,092
Medical Office Manager Gm Medical Office Inc. Sweetwater, FL May 02, 2010 $62,380 -
$63,000
Medical Office Manager Nadia M. Sadek, M.D., P.A. Ocoee, FL Jan 04, 2016 $61,775
Medical Office Technology Manager Glaucoma Institute of Beverly Hills, AMC. Los Angeles, CA Dec 19, 2011 $60,778
Medical Office Manager Satnam Medical PLLC Saginaw, MI Oct 01, 2012 $60,000
Medical Office Manager Selma Pediatrics PC Selma, AL Aug 09, 2016 $58,500

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Top Skills for A Medical Office Manager

  1. Office Supplies
  2. Medical Records
  3. Insurance Companies
You can check out examples of real life uses of top skills on resumes here:
  • Analyzed and monitored internal processes, monitored and maintained office supplies inventory.
  • Spearheaded office conversion to electronic medical records and electronic billing systems to increase office efficiency and productivity.
  • Initiated and negotiated contracts with major commercial insurance companies.
  • Improved quality of patient care by monitoring certain key performance indicators.
  • Screened patient calls for the doctor, called in prescriptions & refills, payroll and medical billing for patient care.

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Top 10 Best States for Medical Office Managers

  1. New York
  2. Delaware
  3. Massachusetts
  4. Nevada
  5. District of Columbia
  6. Rhode Island
  7. Connecticut
  8. California
  9. New Mexico
  10. New Jersey
  • (1,154 jobs)
  • (60 jobs)
  • (719 jobs)
  • (130 jobs)
  • (131 jobs)
  • (60 jobs)
  • (266 jobs)
  • (2,457 jobs)
  • (110 jobs)
  • (558 jobs)

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