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Become A Medical Office Manager

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Working As A Medical Office Manager

  • Interacting With Computers
  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $36,800

    Average Salary

What Does A Medical Office Manager Do

Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.

Duties

Secretaries and administrative assistants typically do the following:

  • Answer telephones and take messages or transfer calls
  • Schedule appointments and update event calendars
  • Arrange staff meetings
  • Handle incoming and outgoing mail and faxes
  • Prepare memos, invoices, or other reports
  • Edit documents
  • Maintain databases and filing systems, whether electronic or paper
  • Perform basic bookkeeping

Secretaries and administrative assistants perform a variety of clerical and administrative duties that are necessary to run an organization efficiently. They use computer software to create spreadsheets; manage databases; and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also use videoconferencing, fax, and other office equipment. Specific job duties vary by experience, job title, and specialty.

Executive secretaries and executive administrative assistants provide high-level administrative support for an office and for top executives of an organization. They often handle more complex responsibilities, such as reviewing incoming documents, conducting research, and preparing reports. Some also supervise clerical staff.

Legal secretaries perform work requiring knowledge of legal terminology and procedures. They prepare legal documents, such as summonses, complaints, motions, and subpoenas under the supervision of an attorney or a paralegal. They also review legal journals and help with legal research—for example, by verifying quotes and citations in legal briefs.

Medical secretaries transcribe dictation and prepare reports or articles for physicians or medical scientists. They also take simple medical histories of patients, arrange for patients to be hospitalized, or process insurance payments. Medical secretaries need to be familiar with medical terminology and codes, medical records, and hospital or laboratory procedures.

Secretaries and administrative assistants, except legal, medical, and executive is the largest subcategory of secretaries and administrative assistants. They handle an office’s administrative activities in almost every sector of the economy, including schools, government, and private corporations. For example, secretaries in schools are often responsible for handling most of the communications among parents, students, the community, teachers, and school administrators. They schedule appointments, receive visitors, and keep track of students’ records.

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How To Become A Medical Office Manager

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Education

High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.

Training

Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.

Advancement

Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Medical Office Manager jobs

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Medical Office Manager Career Paths

Average Length of Employment
Office Manager 4.1 years
Practice Manager 4.0 years
Office Supervisor 3.9 years
Medical Supervisor 3.4 years
Medical Officer 3.1 years
Office Lead 2.8 years
Top Employers Before
Internship 2.6%
Manager 2.3%
Secretary 1.8%
Top Employers After
Manager 3.4%
Supervisor 2.3%

Medical Office Manager Demographics

Gender

Female

87.1%

Male

11.7%

Unknown

1.3%
Ethnicity

White

76.9%

Hispanic or Latino

14.5%

Asian

6.2%

Unknown

1.9%

Black or African American

0.6%
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Languages Spoken

Spanish

64.6%

French

7.3%

Russian

3.7%

Arabic

3.7%

Portuguese

2.4%

Chinese

2.4%

Kurdish

1.2%

Telugu

1.2%

Turkish

1.2%

Hebrew

1.2%

Vietnamese

1.2%

Japanese

1.2%

Amharic

1.2%

German

1.2%

Carrier

1.2%

Hindi

1.2%

Latvian

1.2%

Polish

1.2%

Italian

1.2%
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Medical Office Manager Education

Schools

University of Phoenix

21.2%

Kaplan University

10.3%

Ashworth College

5.1%

Grand Canyon University

5.1%

Thomas Edison State University

4.5%

University of Houston

4.5%

Capella University

4.5%

Ashford University

3.8%

Walden University

3.8%

Southern New Hampshire University

3.8%

Northern Virginia Community College

3.8%

Community College of Rhode Island

3.8%

University of South Florida

3.2%

New York University

3.2%

National University

3.2%

Ultimate Medical Academy - Clearwater

3.2%

Arizona State University

3.2%

San Diego State University

3.2%

Bergen Community College

3.2%

Dutchess Community College

3.2%
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Majors

Business

23.7%

Health Care Administration

19.9%

Medical Assisting Services

10.2%

Nursing

8.7%

Psychology

5.2%

Accounting

3.7%

Management

3.2%

Education

3.0%

English

2.2%

Medical Technician

2.2%

Biology

2.1%

General Studies

2.0%

Liberal Arts

2.0%

Nursing Assistants

2.0%

Criminal Justice

2.0%

Public Health

1.9%

Human Resources Management

1.6%

Marketing

1.6%

Computer Information Systems

1.3%

Law

1.3%
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Degrees

Other

31.0%

Bachelors

26.7%

Associate

16.4%

Masters

11.6%

Certificate

8.9%

Diploma

3.1%

Doctorate

1.4%

License

1.0%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Medical Office Manager Salaries

Job Title Company Location Start Date Salary
Medical Office Manager Global Medical Care Associates PLLC Jackson, NY Dec 18, 2015 $179,774
Medical Office Manager Global Medical Care Associates PLLC NY Feb 05, 2016 $179,774
Medical Office Manager Oasis Medical Associates Henderson, NV Sep 30, 2015 $130,000
Medical Office Manager Sussex Pain Reflief Center, LLC Georgetown, DE Sep 01, 2013 $101,088
Medical Office Manager Knickerbocker Medical Care PC New York, NY May 17, 2011 $93,642
Medical Office Manager James F. Connor, P.A. Saint Augustine, FL Sep 01, 2012 $87,654
Office Manager In Medical Services Saboor Waizun Medical PC New York, NY Jan 10, 2016 $81,435 -
$83,480
Office Manager In Medical Services Saboor Waizun Medical PC New York, NY Jan 08, 2016 $81,435 -
$83,480
Medical Office Manager Yung's Family LLC New York, NY Dec 01, 2014 $80,746
Medical Office Manager Yung's Family LLC New York, NY Sep 03, 2014 $78,000
Medical Office Manager Zhao Gastroenterology & Hepatology NY Sep 01, 2014 $77,813
Medical Office Manager Garden City Sleep Center Garden City, NY Sep 25, 2013 $76,814
Medical Office Manager Susan W. Broner Md PC New York, NY Sep 24, 2013 $76,489
Medical Office Manager Jean Rizkallah Md Inc. Chula Vista, CA Sep 23, 2016 $69,992
Medical Office Manager Jean Rizkallah Md Inc. Chula Vista, CA Sep 27, 2016 $69,992
Medical Office Manager TEIJ Medical Inc. Elizabeth, NJ Oct 01, 2012 $69,810
Medical Office Manager Gm Medical Office Inc. Sweetwater, FL May 02, 2011 $69,000 -
$69,500
Medical Office Manager Gm Medical Office, Inc. Miami, FL Dec 02, 2011 $67,122
Medical Office Manager Sussex Eye Care and Medical Associates, P.A. Lewes, DE Feb 01, 2010 $66,768
Medical Office Manager and Patient Coordinator CNY Mental Health Services Utica, NY Sep 09, 2014 $64,168
Medical Office Manager Gm Medical Office, Inc. Miami, FL Mar 01, 2011 $64,092
Medical Office Manager Gm Medical Office Inc. Sweetwater, FL May 02, 2010 $62,380 -
$63,000
Medical Office Manager Nadia M. Sadek, M.D., P.A. Ocoee, FL Jan 04, 2016 $61,775
Medical Office Technology Manager Glaucoma Institute of Beverly Hills, AMC. Los Angeles, CA Dec 19, 2011 $60,778
Medical Office Manager Satnam Medical PLLC Saginaw, MI Oct 01, 2012 $60,000
Medical Office Manager Selma Pediatrics PC Selma, AL Aug 09, 2016 $58,500

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Top Skills for A Medical Office Manager

OfficeProceduresPayrollElectronicMedicalRecordsMedicalOfficeInsuranceCompaniesCustomerServiceMedicalBillingDataEntryPatientCareOfficeSuppliesOfficeStaffHipaaMedicalHistoryCPTFrontOfficeSuperviseOfficePoliciesOshaFrontDeskInsuranceClaims

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Top Medical Office Manager Skills

  1. Office Procedures
  2. Payroll
  3. Electronic Medical Records
You can check out examples of real life uses of top skills on resumes here:
  • Developed and implemented office procedures for OSHA, insurance billing, accounts receivable and day to day operations.
  • Reviewed and approved time cards for processing by payroll department.
  • Created and managed patient charts; verified insurance eligibility; maintained electronic medical records using Practice Fusion.
  • Managed the daily operations of a privately owned alternative medical office.
  • Retrieved a total of over 15,000 in backdated claims that insurance companies did not want to pay.

Top Medical Office Manager Employers

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Medical Office Manager Videos

The Medical Office Manager

Medical Office Manager Training Website Video

Healthcare Management Salaries Explored

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