Medical office manager resume examples from 2026

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Updated March 26, 2025

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Medical office manager resume

Gregory Adams

(880) 555-0655 | gadams@example.com

Colorado Springs, CO | 36601 S. Park Ave. - 76895

Work experience

2016 - Present
Medical Office Manager, JPE - Colorado Springs, CO
- Manage the Medical Records Dept along with 10 employees depending on shift.
- Reconcile bank statements using QuickBooks to keep accounting for business as well as Payroll.
- Maintain a professional Relationship with the insurance companies.
- Coordinated interaction between company Legal, Sales, Engineering, Manufacturing and Human Resources Departments.
2014 - 2016
Assistant Office Manager, Xerox - Colorado Springs, CO
- Inputted Accounts Receivable into Quickbooks.
- Manage group medical enrollment and update employees on medical insurance concerns, human resources policies, benefits, and weekly payroll.
- Organized and established the computerized accounting system using Quickbooks and Microsoft Office Programs.
- Supervised twelve to twenty five staff members during normal work conditions and commissioning ceremony situations.
2009 - 2014
Assistant Supervisor, Xerox - Colorado Springs, CO
- Managed a team of 20 Employees Utilized various internal systems such as Microsoft word Excel and payroll accounting systems
- Counted and closed all facility cash drawers.
- Worked under direct supervision of the site administrator Ensured the safety and well-being of students throughout school day activities
- Maintain quality standards in all areas of production.
2005 - 2008
Medical Technologist, Blue Cross and Blue Shield of Florida - Colorado Springs, CO
- Multi-tasked and prioritized specimens received from emergency room.
- Performed automated and manual chemistries, performed special chemistry procedures using Nephelometry, RIA, ELISA and HPLC.
- Worked unsupervised in ER STAT labs and oncology satellite labs.

Skills

Staff Members
Taking Messages
CLS
Scheduling Appointments
Travel Arrangements
Osha
Patient Care
Facility
Financial Statements
Customer Complaints

Education

Master's Degree, Health Care Administration (2008 - 2009)
Colorado Technical University
Colorado Springs,
Bachelor's Degree, Health Care Administration (2002 - 2005)
Colorado Technical University
Colorado Springs,

Medical office manager resume

Jacqueline Harper

(470) 555-9303 | jharper@example.com

Colorado Springs, CO | 30905 E. Evergreen Ave. - 60588

Work experience

2014 - Present
Medical Office Manager, Bed Bath & Beyond - Colorado Springs, CO
- Maintained and reconciled facility checkbooks.
- Created quarterly and annual communications plans aligned with HP s business development goals.
2008 - 2014
Assistant Office Manager, Farmers Insurance - Colorado Springs, CO
- Meet weekly sales quotas, perform bank deposits and in charge of opening and closing procedures.
- Design PowerPoint presentations for district meetings with agents.
- Managed daily office functions for the current district manager and specialized in agent development.
- Perform basic Internet research, photocopy documents, and file general invoices.
- Maintained office systems, customer database, and agency files.
- Work closely with Senior Insurance Agent to define, track and monitor team's monthly/quarterly/annual sales goals.
2007 - 2008
Lead Teacher, GREEN MOUNTAIN POWER - Colorado Springs, CO
- Develop, submit and implement bi-weekly age appropriate curriculum and lesson plans.
- Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children.
- Supported and assisted new Special Education teachers in meeting the California Standards
- Create and implement developmentally appropriate curriculum encouraging creativity, expression, and learning.
- Assist teachers and provide child care for children ages 2-5
2003 - 2006
Behavioral Specialist, Avondale School District - Phoenix, AZ
- Conducted parental conferences and home visits to discuss behavioral issues in the home setting.
- Assisted Autistic adults with daily activities including finding employment, social activities and overall improvement of their quality of life.
- Gather and analyze data, apply findings to enhance instruction and increase student learning opportunities.

Skills

Open Communication
Customer Complaints
Curiosity
Patient Care
Office Personnel
Substance Abuse
Patient Accounts
Classroom Management
Intellectual Disabilities
Office Procedures

Education

Master's Degree, Health Care Administration (2006 - 2007)
Colorado Technical University
Colorado Springs,
Bachelor's Degree, Psychology (2000 - 2003)
Arizona State University
Phoenix,

Medical office manager resume

Bobby Lewis

(620) 555-5932 | blewis@example.com

Memphis, TN | 86562 S. Evergreen Ave. - 81790

Work experience

2018 - Present
Medical Office Manager, Farmers Insurance - Memphis, TN
- Managed a high volume of customer inquiries with responsibility for the implementation of filing, claims and scheduling appointments.
- Solved customer complaints and problems.
- Audited client files for compliance with company regulations.
- Answer phone calls and forwarding callers to appropriate staff members, ensuring efficient flow of customers with appointments and walk-ins.
- Bank deposits and operating account reconciliation.
2017 - 2018
Billing Supervisor, Robert Half International - Memphis, TN
- Requested and analyzed medical documentation to support medical necessity, diagnosis and procedure coding before payment can be rendered.
- Review medical records for completeness, accuracy, and compliance with HIPPA regulations.
- Process and prepare business or government R medical claims eview medical records for completeness, accuracy, and compliance with regulations.
- Submitted secondary claims to Medicaid via MITS portal.
- Facilitated client payments to diverse customers including Medicare, Medicaid, and private insurance carriers.
2013 - 2017
Billing Specialist, Robert Half International - Memphis, TN
- Answer all phone call from attorneys and process medical records request with the advice of HIPPA rules and regulations.
- Communicate with local health units regarding patient accounts.
- Processed billing utilizing Medicaid Portal and fee schedule to adjust, edit/resubmit and file secondary claims to Medicaid.
- Entered Client billing info and agreed contract rates.
2007 - 2012
Medical Billing, Receptionist, American Esoteric Laboratories, ... - Memphis, TN
- Assist patients, clients and insurance companies with billing needs.
- File insurance, follow up on claims with insurance companies, correct claims, fax, answer telephones.
- Verified payments received by insurance companies to determine accuracy and that payments were according to contract guidelines.
- Coordinate admissions for patients inpatient hospital visit through detailed communication and approval from insurance companies, practitioners and other hospital personal.

Skills

Medicare
Icd-9-Cm
IDX
Hipaa
Billing Information
Accurate Reconciliation
Medical Records
Icd-9
Job Descriptions
Medicaid

Education

Master's Degree, Health Care Administration (2012 - 2013)
Concorde Career College
Memphis,
Bachelor's Degree, Health Care Administration (2004 - 2007)
Concorde Career College
Memphis,

Medical office manager resume

Bradley Wallace

(420) 555-4611 | bwallace@example.com

Tampa, FL | 7557 W. Park Rd. - 85591

Work experience

2012 - Present
Medical Office Manager, University of South Florida - Tampa, FL
- Maintained medical records and confidentiality related to patient care.
- Participate in meetings about the organization's procedures and the steps it plans to take for its strategic development.
- Reviewed the medical records to assure specificity of diagnosis, procedures and documentation.
2008 - 2012
Billing Supervisor, Waste Management - Tampa, FL
- Review and analyze monthly billing data maintained on revenue spreadsheet and submit to controller.
- Managed full-cycle billing processes for multiple cities, states, jurisdictions, and government contracts.
- Created new transaction code set ups, processed credit memos, worked with operations and customer service department.
- Managed the entry of new accounts, service changes and lost business to ensure accurate billing.
2007 - 2008
Billing Specialist, Pitney Bowes - Virginia Beach, VA
- Communicated any discrepancies and questioned any denial payments with insurance companies.
- Entered in new patient information into the computer system and discharged old patient files.
2004 - 2006
Medical Billing, Receptionist, Safeway - Chandler, AZ
- Submit all claims electronically to Medicaid for payments of services.
- Audit invoices in E-deals/Pacs in order to find money that was missed during the billing process.
- Penetrated numerous functional areas within each account to establish strong lines of communication.
- Obtain and file insurance information to Medicare, Medicaid and insurance companies.
- Ensured accurate billing of the Intel account and maintained a good working relationship with Intel and American Express Travel.

Skills

Project Management
Office Supplies
MSP
Medical Records
Insurance Companies
Medical Practice
Revenue Recognition
Billing System
Office Procedures
Cpt-4

Education

Master's Degree, Medical Assisting Services (2006 - 2007)
ECPI University
Virginia Beach,
Bachelor's Degree, Business (2001 - 2004)
American InterContinental University
Chandler,

Medical office manager resume

John Gonzalez

(580) 555-1222 | jgonzalez@example.com

Memphis, TN | 49421 E. Cedar Ave. - 40680

Work experience

2017 - Present
Medical Office Manager, Jackson Hewitt - Memphis, TN
- Train and mentor staff in all areas of tax preparation and office procedures.
- Maintain record keeping of all referrals to LLS, requests for patient access services and programs.
- Completed all A/R & A/P tasks * Created office procedures and trained new staff members
2015 - 2017
Practice Administrator, ServiceMaster - Memphis, TN
- Order POS (point of sale material) and do all required tracking.
- Build effective and positive teams to facilitate highest quality customer service and patient care.
- Provided administrative support to the Environmental, Health and Safety Group within the Corporate Human Resources Division.
- Work with practice providers and practice management team to develop, implement, and manage the CORE work plan.
- Performed semi-annual unscheduled financial audits of physician practices to ensure compliance with the corporate policy.
2014 - 2015
MD, UT Medical Center - Memphis, TN
- Assist emergency room patients with the activities of daily living.
2012 - 2013
Licensed Practical Nurse (Part-Time), University of Miami - Miami, FL
- Remain current with DEA regulations significant to APN's Review new applications to the program/sign off for admission
- Provided patient care to vascular surgery and pancreas transplant patients.

Skills

Medical Office
Physician Orders
Quickbooks
IV
Independent Living
Patient Care
Practice Management
CPR
Acute Care
Treatment Plans

Education

Master's Degree, Health Care Administration (2013 - 2014)
Concorde Career College
Memphis,
Bachelor's Degree, Health Care Administration (2010 - 2013)
Florida International University
Miami,

How to write a medical office manager resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the medical office manager role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in medical office manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the medical office manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
Put all relevant hard and soft skills in your skills section.
Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some medical office manager interviews.

Here are example skills to include in your “Area of Expertise” on a medical office manager resume:

Patients
Office Procedures
Payroll
Medical Billing
Patient Care
Front Desk
HIPAA
OSHA
CPT
Medical Practice

Office Operations
Office Equipment
Insurance Verification
Appointment Scheduling
Patient Satisfaction
Medicaid
Hippa
Medical Terminology
HR
Office Management

Office Policies
Administrative Functions
Medical Assistants
Patient Flow
Patient Appointments
Patient Accounts
Vital Signs
Patient Charts
EKG
ICD-9

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write medical office manager experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are great bullet points from medical office manager resumes:

Work history example #1

Medical Office Manager (Part-Time)

H&R Block

Deposited end of day transactions to bank and direct employee payroll to district office.
Completed and forwarded HR and payroll related documents accurately.
Assisted Medical Director with overseeing the medical procedure and policies of a 24-bed inpatient rehabilitation hospital
Processed Bi-weekly payroll in addition to quarterly payroll tax preparation using QuickBooks.
Handled all governmental requirements and regulations, including OSHA and business Licensees.

Work history example #2

Billing Specialist

Nexeo Solutions

Screened patients for potential charity or Medicaid.
Requested treatment authorizations from Medi-Cal (TAR's) and HMO's.
Maintained web based communications for Agents with timely, relevant information.
Investigated product and cash shortages and prepare according charges for Payroll Department.
Applied for Pre-Authorization for patients with Maryland and Virginia Medicaid.

Work history example #3

Staff Nurse

Baptist Hospital

Provided complete bedside nursing care for the patients on mechanical ventilators and telemetry.
Worked full-time in the ICU, ER, and PACU under a civilian contract with Veritas Healthcare.
Planned and implemented nursing care to critically ill patients including post anesthesia for open-heart surgery patients.
Experienced in all areas of surgery including Open Heart Surgery.
Served as a BLS and ACLS Instructor for the American Red Cross.

Work history example #4

Veterinary Technician

Saint Francis Hospital

Completed daily appointments, which included vaccines, history, nail trims, radiology.
Produced recordings of electromotive variations using the electrocardiograph in order to provide data for diagnosis of heart conditions.
Regulated surgery and radiology department.
Served as a psychiatric technician Remained calm during high-pressure situations while utilizing d CPR, AED, and other lifesaving techniques
Monitored and adjusted equipment during anesthesia.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from medical office manager resumes:

Master's Degree in health care administration

Colorado Technical University, Colorado Springs, CO

2008 - 2009

Master's Degree in health care administration

Colorado Technical University, Colorado Springs, CO

2006 - 2007

Highlight your medical office manager certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your medical office manager resume:

Medical Assistant
Certified Billing and Coding Specialist (CBCS)
Certified Medical Office Manager (CMOM)
Certified Medical Administrative Assistant (CMAA)
Certified Management Accountant (CMA)
Nationally Certified Medical Office Assistant (NCMOA)
Emergency Medical Technician (EMT)
Registered Medical Assistant
Certified Medical Insurance Specialist (CMIS)
Certified Clinical Medical Assistant (NHA)

Updated March 26, 2025

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