12 Medical Office Manager Resume Examples

Five Key Resume Tips For Writing A Medical Office Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Office Supplies, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Medical Office Manager Resume templates

Zippia allows you to choose from different easy-to-use Medical Office Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Medical Office Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Gregory Adams
Medical Office Manager
Contact Information
Colorado Springs, CO
(880) 555-0655
gadams@example.com
Skills
  • Staff Members
  • Taking Messages
  • CLS
  • Scheduling Appointments
  • Travel Arrangements
  • Osha
  • Patient Care
  • Facility
  • Financial Statements
  • Customer Complaints
 
 
Employment History
Medical Office Manager2016 - Present
JPE
Colorado Springs, CO
  • Manage the Medical Records Dept along with 10 employees depending on shift.
  • Reconcile bank statements using QuickBooks to keep accounting for business as well as Payroll.
  • Maintain a professional Relationship with the insurance companies.
  • Coordinated interaction between company Legal, Sales, Engineering, Manufacturing and Human Resources Departments.
Assistant Office Manager2014 - 2016
Xerox
Colorado Springs, CO
  • Inputted Accounts Receivable into Quickbooks.
  • Manage group medical enrollment and update employees on medical insurance concerns, human resources policies, benefits, and weekly payroll.
  • Organized and established the computerized accounting system using Quickbooks and Microsoft Office Programs.
  • Supervised twelve to twenty five staff members during normal work conditions and commissioning ceremony situations.
Assistant Supervisor2009 - 2014
Xerox
Colorado Springs, CO
  • Managed a team of 20 Employees Utilized various internal systems such as Microsoft word Excel and payroll accounting systems
  • Counted and closed all facility cash drawers.
  • Worked under direct supervision of the site administrator Ensured the safety and well-being of students throughout school day activities
  • Maintain quality standards in all areas of production.
Medical Technologist2005 - 2008
Blue Cross and Blue Shield of Florida
Colorado Springs, CO
  • Multi-tasked and prioritized specimens received from emergency room.
  • Performed automated and manual chemistries, performed special chemistry procedures using Nephelometry, RIA, ELISA and HPLC.
  • Worked unsupervised in ER STAT labs and oncology satellite labs.
Education
Master's Degree of Health Care Administration2008 - 2009
Colorado Technical University
Colorado Springs, CO
Bachelor's Degree of Health Care Administration2002 - 2005
Colorado Technical University
Colorado Springs, CO
 
 
Jacqueline Harper
Medical Office Manager
Contact Info
Colorado Springs, CO
(470) 555-9303
jharper@example.com
Skills
Open Communication
Customer Complaints
Curiosity
Patient Care
Office Personnel
Substance Abuse
Patient Accounts
Classroom Management
Intellectual Disabilities
Office Procedures
Employment History
Medical Office Manager2014 - Present
Bed Bath & BeyondColorado Springs, CO
  • Maintained and reconciled facility checkbooks.
  • Created quarterly and annual communications plans aligned with HP s business development goals.
Assistant Office Manager2008 - 2014
Farmers InsuranceColorado Springs, CO
  • Meet weekly sales quotas, perform bank deposits and in charge of opening and closing procedures.
  • Design PowerPoint presentations for district meetings with agents.
  • Managed daily office functions for the current district manager and specialized in agent development.
  • Perform basic Internet research, photocopy documents, and file general invoices.
  • Maintained office systems, customer database, and agency files.
  • Work closely with Senior Insurance Agent to define, track and monitor team's monthly/quarterly/annual sales goals.
Lead Teacher2007 - 2008
GREEN MOUNTAIN POWERColorado Springs, CO
  • Develop, submit and implement bi-weekly age appropriate curriculum and lesson plans.
  • Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children.
  • Supported and assisted new Special Education teachers in meeting the California Standards
  • Create and implement developmentally appropriate curriculum encouraging creativity, expression, and learning.
  • Assist teachers and provide child care for children ages 2-5
Behavioral Specialist2003 - 2006
Avondale School DistrictPhoenix, AZ
  • Conducted parental conferences and home visits to discuss behavioral issues in the home setting.
  • Assisted Autistic adults with daily activities including finding employment, social activities and overall improvement of their quality of life.
  • Gather and analyze data, apply findings to enhance instruction and increase student learning opportunities.
Education
Master's Degree of Health Care Administration2006 - 2007
Colorado Technical UniversityColorado Springs, CO
Bachelor's Degree of Psychology2000 - 2003
Arizona State UniversityPhoenix, AZ
 
 
Bobby Lewis
Medical Office Manager
Memphis, TN
(620) 555-5932
blewis@example.com
Experience
Medical Office Manager2018 - Present
Farmers InsuranceMemphis, TN
  • Managed a high volume of customer inquiries with responsibility for the implementation of filing, claims and scheduling appointments.
  • Solved customer complaints and problems.
  • Audited client files for compliance with company regulations.
  • Answer phone calls and forwarding callers to appropriate staff members, ensuring efficient flow of customers with appointments and walk-ins.
  • Bank deposits and operating account reconciliation.
Billing Supervisor2017 - 2018
Robert Half InternationalMemphis, TN
  • Requested and analyzed medical documentation to support medical necessity, diagnosis and procedure coding before payment can be rendered.
  • Review medical records for completeness, accuracy, and compliance with HIPPA regulations.
  • Process and prepare business or government R medical claims eview medical records for completeness, accuracy, and compliance with regulations.
  • Submitted secondary claims to Medicaid via MITS portal.
  • Facilitated client payments to diverse customers including Medicare, Medicaid, and private insurance carriers.
Billing Specialist2013 - 2017
Robert Half InternationalMemphis, TN
  • Answer all phone call from attorneys and process medical records request with the advice of HIPPA rules and regulations.
  • Communicate with local health units regarding patient accounts.
  • Processed billing utilizing Medicaid Portal and fee schedule to adjust, edit/resubmit and file secondary claims to Medicaid.
  • Entered Client billing info and agreed contract rates.
Medical Billing, Receptionist2007 - 2012
American Esoteric Laboratories, ...Memphis, TN
  • Assist patients, clients and insurance companies with billing needs.
  • File insurance, follow up on claims with insurance companies, correct claims, fax, answer telephones.
  • Verified payments received by insurance companies to determine accuracy and that payments were according to contract guidelines.
  • Coordinate admissions for patients inpatient hospital visit through detailed communication and approval from insurance companies, practitioners and other hospital personal.
Skills
MedicareIcd-9-CmIDXHipaaBilling InformationAccurate ReconciliationMedical RecordsIcd-9Job DescriptionsMedicaid
Education
Master's Degree In Health Care Administration2012 - 2013
Concorde Career CollegeMemphis, TN
Bachelor's Degree In Health Care Administration2004 - 2007
Concorde Career CollegeMemphis, TN
 
 
Bradley Wallace
Medical Office Manager
Employment History
Medical Office Manager2012 - Present
University of South FloridaTampa, FL
  • Maintained medical records and confidentiality related to patient care.
  • Participate in meetings about the organization's procedures and the steps it plans to take for its strategic development.
  • Reviewed the medical records to assure specificity of diagnosis, procedures and documentation.
Billing Supervisor2008 - 2012
Waste ManagementTampa, FL
  • Review and analyze monthly billing data maintained on revenue spreadsheet and submit to controller.
  • Managed full-cycle billing processes for multiple cities, states, jurisdictions, and government contracts.
  • Created new transaction code set ups, processed credit memos, worked with operations and customer service department.
  • Managed the entry of new accounts, service changes and lost business to ensure accurate billing.
Billing Specialist2007 - 2008
Pitney BowesVirginia Beach, VA
  • Communicated any discrepancies and questioned any denial payments with insurance companies.
  • Entered in new patient information into the computer system and discharged old patient files.
Medical Billing, Receptionist2004 - 2006
SafewayChandler, AZ
  • Submit all claims electronically to Medicaid for payments of services.
  • Audit invoices in E-deals/Pacs in order to find money that was missed during the billing process.
  • Penetrated numerous functional areas within each account to establish strong lines of communication.
  • Obtain and file insurance information to Medicare, Medicaid and insurance companies.
  • Ensured accurate billing of the Intel account and maintained a good working relationship with Intel and American Express Travel.
Education
Master's Degree In Medical Assisting Services2006 - 2007
ECPI UniversityVirginia Beach, VA
Bachelor's Degree In Business2001 - 2004
American InterContinental UniversityChandler, AZ
 
 
Contact Information
Tampa, FL
(420) 555-4611
bwallace@example.com
Skills
Project Management
Office Supplies
MSP
Medical Records
Insurance Companies
Medical Practice
Revenue Recognition
Billing System
Office Procedures
Cpt-4
 
 
John Gonzalez
Medical Office Manager
Memphis, TN
(580) 555-1222
jgonzalez@example.com
Skills
Medical OfficePhysician OrdersQuickbooksIVIndependent LivingPatient CarePractice ManagementCPRAcute CareTreatment Plans
 
 
Employment History
Medical Office Manager2017 - Present
Jackson HewittMemphis, TN
  • Train and mentor staff in all areas of tax preparation and office procedures.
  • Maintain record keeping of all referrals to LLS, requests for patient access services and programs.
  • Completed all A/R & A/P tasks * Created office procedures and trained new staff members
Practice Administrator2015 - 2017
ServiceMasterMemphis, TN
  • Order POS (point of sale material) and do all required tracking.
  • Build effective and positive teams to facilitate highest quality customer service and patient care.
  • Provided administrative support to the Environmental, Health and Safety Group within the Corporate Human Resources Division.
  • Work with practice providers and practice management team to develop, implement, and manage the CORE work plan.
  • Performed semi-annual unscheduled financial audits of physician practices to ensure compliance with the corporate policy.
MD2014 - 2015
UT Medical CenterMemphis, TN
  • Assist emergency room patients with the activities of daily living.
Licensed Practical Nurse (Part-Time)2012 - 2013
University of MiamiMiami, FL
  • Remain current with DEA regulations significant to APN's Review new applications to the program/sign off for admission
  • Provided patient care to vascular surgery and pancreas transplant patients.
Education
Master's Degree of Health Care Administration2013 - 2014
Concorde Career CollegeMemphis, TN
Bachelor's Degree of Health Care Administration2010 - 2013
Florida International UniversityMiami, FL
 
 
Gregory Adams
Medical Office Manager
Contact Information
Colorado Springs, CO
(880) 555-0655
gadams@example.com
Skills
  • Staff Members
  • Taking Messages
  • CLS
  • Scheduling Appointments
  • Travel Arrangements
  • Osha
  • Patient Care
  • Facility
  • Financial Statements
  • Customer Complaints
 
 
Employment History
Medical Office Manager2016 - Present
JPE
Colorado Springs, CO
  • Manage the Medical Records Dept along with 10 employees depending on shift.
  • Reconcile bank statements using QuickBooks to keep accounting for business as well as Payroll.
  • Maintain a professional Relationship with the insurance companies.
  • Coordinated interaction between company Legal, Sales, Engineering, Manufacturing and Human Resources Departments.
Assistant Office Manager2014 - 2016
Xerox
Colorado Springs, CO
  • Inputted Accounts Receivable into Quickbooks.
  • Manage group medical enrollment and update employees on medical insurance concerns, human resources policies, benefits, and weekly payroll.
  • Organized and established the computerized accounting system using Quickbooks and Microsoft Office Programs.
  • Supervised twelve to twenty five staff members during normal work conditions and commissioning ceremony situations.
Assistant Supervisor2009 - 2014
Xerox
Colorado Springs, CO
  • Managed a team of 20 Employees Utilized various internal systems such as Microsoft word Excel and payroll accounting systems
  • Counted and closed all facility cash drawers.
  • Worked under direct supervision of the site administrator Ensured the safety and well-being of students throughout school day activities
  • Maintain quality standards in all areas of production.
Medical Technologist2005 - 2008
Blue Cross and Blue Shield of Florida
Colorado Springs, CO
  • Multi-tasked and prioritized specimens received from emergency room.
  • Performed automated and manual chemistries, performed special chemistry procedures using Nephelometry, RIA, ELISA and HPLC.
  • Worked unsupervised in ER STAT labs and oncology satellite labs.
Education
Master's Degree of Health Care Administration2008 - 2009
Colorado Technical University
Colorado Springs, CO
Bachelor's Degree of Health Care Administration2002 - 2005
Colorado Technical University
Colorado Springs, CO
 
 
Jacqueline Harper
Medical Office Manager
Contact Info
Colorado Springs, CO
(470) 555-9303
jharper@example.com
Skills
Open Communication
Customer Complaints
Curiosity
Patient Care
Office Personnel
Substance Abuse
Patient Accounts
Classroom Management
Intellectual Disabilities
Office Procedures
Employment History
Medical Office Manager2014 - Present
Bed Bath & BeyondColorado Springs, CO
  • Maintained and reconciled facility checkbooks.
  • Created quarterly and annual communications plans aligned with HP s business development goals.
Assistant Office Manager2008 - 2014
Farmers InsuranceColorado Springs, CO
  • Meet weekly sales quotas, perform bank deposits and in charge of opening and closing procedures.
  • Design PowerPoint presentations for district meetings with agents.
  • Managed daily office functions for the current district manager and specialized in agent development.
  • Perform basic Internet research, photocopy documents, and file general invoices.
  • Maintained office systems, customer database, and agency files.
  • Work closely with Senior Insurance Agent to define, track and monitor team's monthly/quarterly/annual sales goals.
Lead Teacher2007 - 2008
GREEN MOUNTAIN POWERColorado Springs, CO
  • Develop, submit and implement bi-weekly age appropriate curriculum and lesson plans.
  • Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children.
  • Supported and assisted new Special Education teachers in meeting the California Standards
  • Create and implement developmentally appropriate curriculum encouraging creativity, expression, and learning.
  • Assist teachers and provide child care for children ages 2-5
Behavioral Specialist2003 - 2006
Avondale School DistrictPhoenix, AZ
  • Conducted parental conferences and home visits to discuss behavioral issues in the home setting.
  • Assisted Autistic adults with daily activities including finding employment, social activities and overall improvement of their quality of life.
  • Gather and analyze data, apply findings to enhance instruction and increase student learning opportunities.
Education
Master's Degree of Health Care Administration2006 - 2007
Colorado Technical UniversityColorado Springs, CO
Bachelor's Degree of Psychology2000 - 2003
Arizona State UniversityPhoenix, AZ
 

What Should Be Included In A Medical Office Manager Resume

1

1. Add Contact Information To Your Medical Office Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Medical Office Manager Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Medical Office Manager Resume Relevant Education Example #1
Master's Degree In Health Care Administration 2014 - 2016
Colorado Technical University Colorado Springs, CO
Medical Office Manager Resume Relevant Education Example #2
Master's Degree In Health Care Administration 2014 - 2016
Colorado Technical University Colorado Springs, CO
3

3. Next, Create A Medical Office Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Medical Office Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Medical Office Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Medical Office Manager (Part-Time)
H&R Block
  • Deposited end of day transactions to bank and direct employee payroll to district office.
  • Completed and forwarded HR and payroll related documents accurately.
  • Assisted Medical Director with overseeing the medical procedure and policies of a 24-bed inpatient rehabilitation hospital
  • Processed Bi-weekly payroll in addition to quarterly payroll tax preparation using QuickBooks.
  • Handled all governmental requirements and regulations, including OSHA and business Licensees.

Work History Example # 2
Billing Specialist
Nexeo Solutions
  • Screened patients for potential charity or Medicaid.
  • Requested treatment authorizations from Medi-Cal (TAR's) and HMO's.
  • Maintained web based communications for Agents with timely, relevant information.
  • Investigated product and cash shortages and prepare according charges for Payroll Department.
  • Applied for Pre-Authorization for patients with Maryland and Virginia Medicaid.

Work History Example # 3
Staff Nurse
Baptist Hospital
  • Provided complete bedside nursing care for the patients on mechanical ventilators and telemetry.
  • Worked full-time in the ICU, ER, and PACU under a civilian contract with Veritas Healthcare.
  • Planned and implemented nursing care to critically ill patients including post anesthesia for open-heart surgery patients.
  • Experienced in all areas of surgery including Open Heart Surgery.
  • Served as a BLS and ACLS Instructor for the American Red Cross.

Work History Example # 4
Veterinary Technician
Saint Francis Hospital
  • Completed daily appointments, which included vaccines, history, nail trims, radiology.
  • Produced recordings of electromotive variations using the electrocardiograph in order to provide data for diagnosis of heart conditions.
  • Regulated surgery and radiology department.
  • Served as a psychiatric technician Remained calm during high-pressure situations while utilizing d CPR, AED, and other lifesaving techniques
  • Monitored and adjusted equipment during anesthesia.

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5

5. Highlight Your Medical Office Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your medical office manager resume:

  1. Medical Assistant
  2. Certified Billing and Coding Specialist (CBCS)
  3. Certified Medical Office Manager (CMOM)
  4. Certified Medical Administrative Assistant (CMAA)
  5. Certified Management Accountant (CMA)
  6. Nationally Certified Medical Office Assistant (NCMOA)
  7. Emergency Medical Technician (EMT)
  8. Registered Medical Assistant
  9. Certified Medical Insurance Specialist (CMIS)
  10. Certified Clinical Medical Assistant (NHA)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021