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Top Medical Office Manager Skills

Below we've compiled a list of the most important skills for a Medical Office Manager. We ranked the top skills based on the percentage of Medical Office Manager resumes they appeared on. For example, 10.7% of Medical Office Manager resumes contained Medical Records as a skill. Let's find out what skills a Medical Office Manager actually needs in order to be successful in the workplace.

The six most common skills found on Medical Office Manager resumes in 2020. Read below to see the full list.

1. Medical Records

high Demand
Here's how Medical Records is used in Medical Office Manager jobs:
  • Protected the security of medical records and information in accordance with HIPAA regulations to ensure that confidentially was maintained.
  • Decreased office expenditures 20% by implementing needed controls on billing/reimbursement and implementation of an electronic medical records system.
  • Spearheaded interface with laboratory vendors and hospital system to import results directly into patient s medical records.
  • Created and managed patient charts; verified insurance eligibility; maintained electronic medical records using Practice Fusion.
  • Spearheaded office conversion to electronic medical records and electronic billing systems to increase office efficiency and productivity.
  • Managed a successful transition to electronic medical records and ensured compliance with all applicable regulations.
  • Organized and maintained mandatory training for all personnel assigned to Medical Records and Registration departments.
  • Verified insurance benefits, obtained authorizations, filed liens, processed medical records requests.
  • Provided accurate and consistent medical records to designated parties for personal injury cases.
  • Managed administrative duties, answered phones, scheduled appointments and maintained medical records.
  • Performed clerical duties and maintained an efficient and highly organized Medical Records department.
  • Transcribed medical records and other recordings into typed records and edited for clarity.
  • Managed office staff and reviewed patient medical records to ensure required therapeutic documentation
  • Monitored documentation and records that are retrieved from Medical Records daily.
  • Implemented and maintained Anasazi electronic medical records system for clinic utilization.
  • Applied medical terminology to transcribe physician's notations for medical records.
  • Scheduled appointments and maintained medical records; Reconciled account information.
  • Updated and maintained electronic medical records using and Athena.
  • Prepared, administered, and organized medical records.
  • Verified and updated patient demographics for medical records.

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2. Insurance Companies

high Demand
Here's how Insurance Companies is used in Medical Office Manager jobs:
  • Collected Co-payments and deductibles for services rendered* Completed applications to various insurance companies to become in-network providers.
  • Provided documentation as requested and authorized to insurance companies for review for disbursement of charges billed.
  • Cooperated with insurance companies in resolving billings issues related to daily and hospital billing procedures.
  • Completed implementation and submit all claims within all insurance companies timely filing limits.
  • Reviewed all billing information/coding entered for accuracy before being sent to insurance companies.
  • Verified and reviewed transportation rosters for several insurance companies were properly accounted for.
  • Conducted medical billing, contacted health insurance companies to determine insurance status.
  • Interacted with insurance companies for authorizations, eligibility and claims processing.
  • Verified patient information with private insurance companies to determine eligibility.
  • Negotiated with various insurance companies as it pertained to reimbursement.
  • Obtained verification and authorizations from insurance companies for rehab treatments.
  • Communicated with insurance companies to obtain medically necessary treatment.
  • Interacted with insurance companies regarding resolution of disputed claims.
  • Initiated and negotiated contracts with major commercial insurance companies.
  • Secured insurance authorization and billed insurance companies and patients.
  • Completed applications for insurance companies for new participation.
  • Contacted insurance companies for starting and/or renewing contracts.
  • Interfaced with medical insurance companies for troubleshooting issues.
  • Resolved rejected claims by corresponding to insurance companies.
  • Obtained authorization from insurance companies for patient procedures.

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3. Office Supplies

high Demand
Here's how Office Supplies is used in Medical Office Manager jobs:
  • Maintained medical and office supplies inventory and handled budgeting and financial expanses.
  • Analyzed and monitored internal processes, monitored and maintained office supplies inventory.
  • Purchased /ordered office supplies and arranged laboratory services based on patient needs.
  • Managed and maintained office supplies and equipment inventory
  • Maintained office supplies including ordering and procurement.
  • Handled inventory and ordering of various health products sold within the office and responsible for some office supplies spending and budget.
  • Liaised with vendors to order and maintain inventory of office supplies; oversaw inventory and office supply purchases.
  • Managed employees, payroll, ordered medical and office supplies, Managed providers professional licenses, etc...
  • Maintained inventory for medical and office supplies, completed legal paperwork, and scheduled depositions.
  • Ordered, stocked, maintained and issued company office supplies in excess of Euro 80K.
  • Created and maintained cost savings analysis of medical and office supplies.
  • Saved company 15% on office supplies by renegotiating vendor contract.
  • Handled all equipment maintenance and managed medical and office supplies.
  • Managed inventory and purchases of medical and office supplies.
  • Ordered all office supplies, triage patients & payroll.
  • Maintained adequate amount of medical & office supplies.
  • Maintained an inventory for medical and office supplies.
  • Supervised purchases of office supplies using QuickBooks.
  • Maintained & ordered medical & office supplies.
  • Ordered and maintained office supplies and materials.

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4. Medical Office

high Demand
Here's how Medical Office is used in Medical Office Manager jobs:
  • Managed administrative and medical office staff - including recruitment, performance management, and training/development.
  • Provided effective management of this primary care medical office while supervising five medical techs.
  • Managed a medical office in areas of scheduling, billing and medical/insurance records management.
  • Supervised and evaluated work activities of medical office staff and provider schedules.
  • Operated medical office for prominent Neurosurgeon serving patients domestically and internationally.
  • Served as a liaison between medical office and insurance representatives.
  • Supervised administrative and clinical support staff in a medical office.
  • Placed orders for supplies/equipment needed to operate medical office.
  • Developed and implemented medical office policies and procedures.
  • Managed all medical office operations.
  • Interacted directly with patients, doctors and medical office staff to maintain a professional, efficient and caring medical office.
  • Provided excellent customer service in an adult pain management medical office, creating a welcoming atmosphere for all patients.
  • Implemented sublease agreements; ensured lease rates were consistent with fair market value; and coordinated medical office tenant improvements
  • Managed the day to day operations of a large medical office, insurance billing, scheduling and ICD coding.
  • Managed the medical office staff, assist in scheduling and helped with patient flow as well as provider relations.
  • Translated for both the medical and personal needs of the Hispanic community within the medical office and hospital.
  • Operated software programs for medical office management which included Medical Manager, MD Everywhere, and Microsoft Word.
  • Experienced Medical Office Manager And Receptionist With Over 5 Years Of Experience In Working Within Clinical Settings.
  • Worked closely with external medical offices to ensure great relationships for continued marketing and reliable patient load.
  • Managed several aspects of a risk-assessment based medical office, including paramedical exams, and D.O.T.

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5. Patient Care

high Demand
Here's how Patient Care is used in Medical Office Manager jobs:
  • Maintained physician/patient scheduling, patient records and assisted in patient care while effectively communicated with patients.
  • Implemented a scheduling correction that improved quality of patient care and an increase of profitability.
  • Verified patient eligibility, performed basic patient care activities, prepared correspondence.
  • Participated in various projects to support center operations and quality patient care.
  • Improved quality of patient care by monitoring certain key performance indicators.
  • Developed and implemented policies/procedures for patient care.
  • Cultivated efficient patient care and business activities.
  • Provided assistance with inpatient/outpatient care and treatment.
  • Maintained high standards for patient care, we had a satisfaction rating of 99% of patients returning surveys highly satisfied.
  • Cross-trained staff to provide a more stable and uniform work environment as well as consistency in patient care.
  • Improved employee performance by reiterating proper patient care, improving ethics, moral and employee satisfaction.
  • Maintained the highest clinical standards possible while focusing on patient care and maintaining corporate budget guidelines.
  • Supported the Chief of Anesthesia in all levels of administration processes and patient care.
  • Guided the specialist referral process to ensure proper patient care for individual patients.
  • Handled urgent letters requested on behalf of physicians in connection with patient care.
  • Worked with various physicians in our group to provide excellent patient care.
  • Created office work flow manual to ensure timely and efficient patient care.
  • Nurtured an atmosphere of compassionate patient care and stellar customer service.
  • Encouraged a welcoming and supportive atmosphere for patient care.
  • Ensured compliance with local and national patient care regulations.

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6. Payroll

high Demand
Here's how Payroll is used in Medical Office Manager jobs:
  • Analyzed and projected payroll activities and determined the accuracy of information needed to calculate and prepare salary expense transfers as necessary.
  • Managed payroll, ordered supplies, reviewed and updated standard operating procedures and organizational polices.
  • Generated payroll bi-weekly to staff and physicians, updated comprehensive records and database.
  • Supervised administrative operations including bookkeeping, payroll, billing and patient scheduling.
  • Updated payroll procedures and time-clock systems resulting in more accurate payroll processing.
  • Managed human resource activities including payroll, interviewing, and annual evaluations.
  • Maintained accurate client information and processed employee/physician payroll, including garnishments.
  • Recorded and entered electronic payroll for office staff-weekly
  • Administered payroll and maintained strict budget stipulations.
  • Completed comprehensive monthly budget/payroll for the office.
  • Managed office funds/accounts/payroll/ handled staff schedules.
  • Demonstrated Administrative, Billing, Personnel Issues, Human Resource Policies and Procedures, Payroll and Quarterly Tax preparation and submission.
  • Screened patient calls for the doctor, called in prescriptions & refills, payroll and medical billing for patient care.
  • Established the finger-printed time-clock system and the Payroll process, and was the Administrator of the Employee Benefits Program.
  • Handled office billing processes, completed Bi-weekly and monthly payroll, organized and completed full inventory of the clinic.
  • Reduced annual payroll by $53, 000.0 by analyzing ancillary and mid level provider staffing and physician utilization.
  • Managed the interviewing, hiring, training, performance evaluations and salary increases, performed basic payroll duties.
  • Organized departments and coordinated staff and locations, payroll, human resources, quality control and cash management.
  • Supervised employees, Payroll, re-negotiated the Dr's contracts with the insurance companies and Re-credentialing the providers.
  • Submitted payroll, patient intake, insurance verification, filed claims, maintained inventory, handles all legal requests

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7. Front Office

high Demand
Here's how Front Office is used in Medical Office Manager jobs:
  • Co-managed day- to- day administrative functions that ensured smooth and efficient front office operations.
  • Supervised front office, medical assistant and other ancillary personnel.
  • Coordinated day-to-day front office and clinic operations.
  • Coordinated medical front office operations.
  • Acted as a facilitator between the front office staff and the mental health clinicians to ensure superb customer service.
  • Developed protocol for scheduling, front office collections, and communication for the Blue Ridge Specialty Clinic.
  • Worked every aspect of the office such as front office, back office, referral and billing.
  • Conducted front office operations for alignment with company objectives to streaming the flow and enhance service.
  • Evaluated personnel (interviewing, hiring, dismissals) and supervised the front office staff.
  • Implemented front office collection procedures which increased monthly collections from $32,000 to $54,000.
  • Performed the following functions for both Office Manager positions: Front Office reception/check in/check out.
  • Produced a bi-weekly schedule for employees needed for front office as well as billing department.
  • Directed, supervised, and coached front office, administrative, and patient care staff.
  • Processed and posted payments, assumed front office procedures (scheduling and insurance).
  • Managed day to day activities and functions of the Front Office.
  • Assisted at the front office with appointments and EMR as needed.
  • Performed an array of general administrative and front office duties.
  • Evaluated the performance of front office and business office staff.
  • Hired and trained front office and back office staff.
  • Designed front office operations for two new locations.

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8. Office Procedures

high Demand
Here's how Office Procedures is used in Medical Office Manager jobs:
  • Prepared specimens for pathology pick up examinations necessary for doctors clearance from in or out of office procedures performed.
  • Created on-site transcription department including report templates, medical dictionary, and office procedures.
  • Implemented new office procedures to optimize efficiency and productivity.
  • Modernized office procedures and developed an office team atmosphere.
  • Designed and implemented office procedures and job descriptions.
  • Designed and implemented office procedures and policies.
  • Trained newcomers regarding office procedures and policies.
  • Participated in back office procedures.
  • Supervised up to 12 employees and provide training in office procedures and medical billing, denials and posting payments, authorizations.
  • Created online courses for terminology, billing/coding, office procedures, telephone calls, filing, and a 10-day simulation.
  • Obtained prior authorizations for all diagnostic imaging testing, surgeries, durable medical equipment as well as in office procedures.
  • Hired and trained a staff of front and back office procedures while working closely with physician and registered nurses.
  • Developed office procedures; assisted in budget preparations; prepared daily deposits; ran front and back office.
  • Developed and implemented office procedures for OSHA, insurance billing, accounts receivable and day to day operations.
  • Managed staff of four ensuring the compliance of state and federal regulations as well as local office procedures.
  • Maintained office procedures, files, test, interacted with patients for appointments, test and procedures.
  • Reorganized and automated the office to include the writing and implementing of all office procedures and protocols.
  • Assisted with in office procedures and scheduled the patient's appointments for office visits and surgeries.
  • Established office procedures for billing, collections and follow-up on past due insurance claim accounts.
  • Monitored staff performance to ensure employee's compliance with established office procedures.

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9. Medical Staff

high Demand
Here's how Medical Staff is used in Medical Office Manager jobs:
  • Hired/trained/supervised office support and medical staff - fostered a positive environment of teamwork.
  • Maintained communication between medical staff by attending board meetings and coordinating in services.
  • Redesigned medical staff credentialing process and developing policies and procedures.
  • Maintained and distribute master medical staff calendar of activities monthly.
  • Managed correspondence between hospital and individual medical staff member.
  • Maintained communication between residents and medical staff.
  • Participated in hiring determinations for medical staff.
  • Supported all activities of the Board of Trustees, Medical Executive Officers, Medical Staff President, and Administrative Officers.
  • Maintained continuous compliance with state and federal regulatory standards, medical staff and hospital bylaws, and customer delegation contracts.
  • Worked closely with the Vice President Medical Affairs, Medical Staff President, Credentials Committee Chair and Department Chiefs.
  • Managed office medical staff to include board certified facial plastic surgeons, surgical technicians and back office staff.
  • Collaborated with a diverse group of medical staff to streamline operations and drive efficiency of medical billing processes.
  • Managed day to day running of the medical staff, and handled client's issues and claims.
  • Coordinated the daily support activities and operations of the medical staff department such as reception and administration.
  • Managed operations within the Medical Staff Office (Medical staff size of about 800+ providers).
  • Hired, trained staff, assessed employee performance, delegated responsibilities, supervised medical staff.
  • Trained and guided medical staff and evaluated their performance in accordance to company policy.
  • Prepared credentialing reports for medical staff leaders, committees, and the governing body.
  • Supported Medical Staff Executive Committee, Credentials Committee and Physician Assistant Peer Review Committee.
  • Prepared work schedules for medical and non-medical staff; ensured adequate office coverage.

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10. Medical Practice

high Demand
Here's how Medical Practice is used in Medical Office Manager jobs:
  • Researched and developed community and hospital relationships with the medical practice.
  • Managed daily operations of private medical practice that included 3 providers.
  • Coordinated personal, administrative and medical practice schedules for Doctor.
  • Directed 10-person medical staff supporting two busy private medical practices.
  • Managed all administrative functions of family medical practice.
  • Established procedures/ policy are for medical practice.
  • Managed very busy private medical practice.
  • Managed billing and records for established medical practice ensuring proper coding, using ICD-9-CM, CPT and E/M codes.
  • Opened and managed 3 new medical practices: Internal Medicine Practice, Sports Medicine Practice, and Psychiatry Practice.
  • Hired and managed staff, bridged communication between the medical practice, sleep lab, and corporate offices.
  • Performed x-rays within the office ensuring patient safety and protection, processed x-rays done within the medical practice.
  • Coordinated efforts for medical practice to be nominated and then designated to be a Patient Centered Medical Home.
  • Acquired & maintained adequate clinical, clerical & temporary staffing to support two medical practices during merger.
  • Orchestrated the start-up of a new medical clinic which resulted in a very lucrative medical practice.
  • Acted as the 'face' of the medical practice and built on satisfaction levels.
  • Supervised a staff of medical assistants and ancillary staff in a busy medical practice.
  • Maintained current knowledge of medical practices, medical technology, insurance, health regulations.
  • Provided direct and indirect supervision of the internal activities of the medical practice.
  • Managed day to day operations of the medical practice including front desk operations.
  • Tripled client base for medical practices including OB/GYN, Plastics and dental.

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11. Office Staff

high Demand
Here's how Office Staff is used in Medical Office Manager jobs:
  • Supervised billing office staff and clinical staff, increased accountability, improved productivity and negotiated changes in scheduling.
  • Managed Office operations, work flow, office staff-including performance management and training /development of specialty practice.
  • Coordinated office staff activities and allocated resources to ensure maximal efficiency and to enable task execution.
  • Educated office staff in proper medical note documentation and Medicare and insurance compliance.
  • Supervised five office staff to ensure practice productivity.
  • Hired and mentored office staff, while developing new staff/clinic protocols for office management and to increase efficiency of the clinic.
  • Coached, counseled and retrained office staff as needed to streamline the effectiveness and efficiency of the practice.
  • Supervised office staff, hired, and trained employees, and oversaw the billing portion of the office.
  • Supervised and trained office staff (Front Desk, Referrals, Check-In/Check-out., Billing and Marketing).
  • Worked to resolve issues presented by patients that could not be resolved easily by the front-office staff.
  • Retained office staff by recruiting, selecting, orienting, and training existing and new employees.
  • Communicated with physician and office staff to determine the need for patient services.
  • Managed office operations, work flow, office staff - including recruitment.
  • Maintained open lines of communication between patients, physicians and office staff.
  • Coordinated with the back office staff for timely turnaround of patients.
  • Established New Office -- Hired new office staff and trained them.
  • Managed front and back office staff providing support for Audiologist.
  • Participated in interviewing and the hiring process for office staff.
  • Supervised and trained office staff for day to day activities.
  • Performed pregnancy tests and assisting office staff with various needs.

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12. Hipaa

high Demand
Here's how Hipaa is used in Medical Office Manager jobs:
  • Ensured continuous process improvement from scheduling patients to resolving clinic operational issues to implementing HIPAA guidelines.
  • Maintained confidential filing for HIPAA compliance and preformed insurance verification.
  • Created, maintained, and purged client medical and financial records in accordance with HIPAA regulations.
  • Ensured proper HIPAA training completed annually, briefed newcomers, and investigated possible HIPAA violations.
  • Created and manage new office policies and procedures to stay in compliance with HIPAA.
  • Developed contingency plans for Y2K and HIPAA, staff training and development.
  • Included pharmacy and medical supply management as well as HIPAA compliance.
  • Maintained charts and medical file system for HIPAA recommendation.
  • Created policies and procedures to guarantee adherence to HIPAA.
  • Adhered to all HIPAA guidelines and regulations.
  • Ensured adherence to HIPAA compliance guidelines.
  • Practiced safety first and HIPAA guidelines.
  • Managed a multi-physician office and patient care services ensuring operational and HIPAA compliance.
  • Maintained the highest levels of accuracy and patient confidentiality in a HIPAA compliant environment.
  • Utilized Stedman's Medical Dictionary, PDR, knowledge of HIPAA protocol.

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13. Osha

high Demand
Here's how Osha is used in Medical Office Manager jobs:
  • Implemented OSHA safety self-audits and inspection programs, maintaining accurate records of all audits to ensure compliance at all times.
  • Maintained and ensured compliance of OSHA logs for oxygen tanks, refrigerator temps, equipment calibrations, and narcotic medications.
  • Developed extensive knowledge of CLIA and OSHA requirements, policies and procedures under the direction of the doctor.
  • Developed and implemented policies to maintain Compliance (HIPAA, OSHA, Human Resources) and associated audits.
  • Trained new employees on policy and procedures, and ensured compliance with HIPAA, OSHA, etc.
  • Completed insurance credentialing, performed laboratory performance testing, comply with OSHA, CLIA and HIPAA.
  • Ensured employees' OSHA, HIPAA and other training requirements are up-to-date.
  • Updated and maintained HIPAA, OSHA, Compliance and Personnel records.
  • Maintained HIPAA, OSHA, Safety Reports, other legal doctrines.
  • Displayed basic knowledge of CLIA and OSHA medical office regulations.
  • Created and kept OSHA manuals up to date.
  • Developed phlebotomy and specimen processing department in accordance to OSHA.
  • Ensured regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and localregulations.
  • Monitored, controlled and implemented procedures to ensure strict compliance toHIPAA, JCAHO and OSHA standards.
  • Handled Cal-OSHA employee occupational health & safety trainings.

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14. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Medical Office Manager jobs:
  • Maintained front desk duties including scheduling appointments, greeting & assisting patients, and data entry.
  • Utilized PMIS.IDX and PCIS software to track client/patient information, and to assist in scheduling appointments.
  • Performed front office tasks such as answering phones, greeting patients and scheduling appointments.
  • Performed reception duties such as answering phones and scheduling appointments.
  • Assisted doctors in scheduling appointments, diagnoses of patients, and medical procedures * Took patient medical histories and vital signs.
  • Performed a variety of administrative functions such as scheduling appointments, generating reports and preparing and monitoring income and expense reports.

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15. CPT

average Demand
Here's how CPT is used in Medical Office Manager jobs:
  • Reviewed CPT and ICD 9 codes and matched to the treatment received to ensure proper billing procedures and services were payable.
  • Scheduled patients appointments, answered phones, all filing wrote referrals/CPT, pulled patients folders for next day appointments.
  • Completed patient's billing by properly inputting ISD/CPT codes into medical billing software and managed accounts receivable.
  • Used ICD 9 CM AND CPT coding to accurately code medical, lab, and surgical procedures.
  • Monitored and assigned ICD-9 and CPT codes to insure patient treatment was accuracy and insurance reimbursements.
  • Reviewed charges of daily procedures by utilizing CPT and ICD-9 codes, adding modifiers when necessary.
  • Generated HIFA 1500 bills for insurance and workers compensation billing using CPT and ICD9 codes.
  • Coded all office visits using CPT, diagnosis, and modifiers codes file electronic claims.
  • Inputted and used CPT-4 and IDC-9 codes for medical diagnosis for outpatient also did Collections.
  • Coded using ICD-9-CM, CPT-4, and HCPCS to code patient encounters and services rendered.
  • Handled all medical billing for services render using ICD-9-CM, HCPCS, and CPT Coding.
  • Managed the billing charge entry, reviewed and advised physician ICD-9-CM and CPT coding.
  • Prepared CPT codes and submitted claims to insurance companies electronically or by paper.
  • Verified correct ICD-9 and ICD-10 and CPT codes for a variety of specialties.
  • Utilized extensive knowledge of ICD-9, CPT-4 and HCPCS coding specializing in OB/GYN.
  • Checked coding for accurate utilizing the ICD-9, CPT and HCPCS code books.
  • Created ICD-9, CPT, insurance and financial code files on chosen software.
  • Assigned CPT and ICD.9 codes for one Chiropractor and two Massage Therapists.
  • Billed out office visits and procedures using proper ICD-9 and CPT codes.
  • Assigned ICD9 and CPT codes to all services and procedures.

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16. Medicaid

average Demand
Here's how Medicaid is used in Medical Office Manager jobs:
  • Verified eligibility and billed Medicare, Medicaid, and Commercial Insurances for reimbursement of payment.
  • Scheduled appointments, electronically file claims for Medicaid, Medicare insurance companies.
  • Supervised electronic appointment scheduling and medical billing including Medicare and Medicaid.
  • Maintained confidentiality in accordance with established policies of Medicaid regulations.
  • Coordinated medical chart reviews for Medicaid Compliance audits.
  • Coordinated billing for Medicare and Medicaid.
  • Supported a high Medicaid population.
  • Verified patient eligibility for Medicare, Medicaid, PPO and Private Insurance over the phone or website prior to services performed.
  • Used government Medicare Part A and B, Medicaid and other insurance carriers to bill on patient's accounts.
  • Processed and completed all billing and collections for office to include Medicare, Medicaid, and commercial insurance.
  • Billed all major insurance carriers Medicare, Medicaid, Blues, UHC, MVP.
  • Credentialed physicians for Medicare, BCBS, and Medicaid, updating information with CAQH.
  • Billed Medicare, Medicaid, and all other third party insurance providers.
  • Performed insurance and Medicaid billing for services provided to patients.
  • Generated Medicare, Medicaid, and commercial insurance claim forms.
  • Processed medical bills to Medicaid for the individuals we served.
  • Submitted insurance, Medicare and Medicaid claims.
  • Executed the billing vendors including Mississippi Medicaid/Medicare, private insurers and Logisticare * Balanced all financial accounts and reconciled bank statements.
  • Worked closely with a Medicaid waiver programresearching, pricing, setting up deliveries and billing a variety of products.
  • Managed five employees to service, bill and collect receivables to all payors mostly Medicare and Medicaid.

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17. Daily Operations

average Demand
Here's how Daily Operations is used in Medical Office Manager jobs:
  • Managed the daily operations of a privately owned alternative medical office.
  • Performed daily operations for an Orthopedic Trauma Surgeon.
  • Maintained daily operations of a productive office.
  • Managed daily operations of a medical office.
  • Managed daily operations of an Internal Medicine Practice of 7 Physicians and 30 employees.
  • Managed the daily operations of the Dental, Obstetrics, and Primary Care Clinics.
  • Involved in nearly all aspects of daily operations of a busy pediatric practice.
  • Managed the daily operations of a high patient volume, fast-paced OB/GYN office.
  • Managed daily operations of a medical office, Organize office functions and procedures.
  • Managed daily operations for a large psychiatric practice attached to the hospital.
  • Directed daily operations of a $3 million plus medical spa.
  • Managed the daily operations of a busy GYN/menopause practice.
  • Managed daily operations of a high volume OB/GYN practice.
  • Supervised all daily operations of the practice.
  • Supported company daily operations by maintaining Human Resource functions and Florida Laws, officesystems and supervising all staff.
  • Managed and Supervised daily operations Maintained close coordination with Doctors and Nurses to provide effected support and eliminate
  • Managed daily operations of this hospital-based specialty clinic including staff and departmental functions.
  • Managed daily operations such as scheduling, billing, filing, and prescription requests for a multi-disciplinary general medicine practice.
  • Created back office policy manuals for room set in regards to daily operations and in office procedures.
  • Selected Accomplishments * Managed the daily operations for a medical office with 18 providers and 60 employees.

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18. Staff Members

average Demand
Here's how Staff Members is used in Medical Office Manager jobs:
  • Composed routine letters, reports, and other confidential information to assist appropriate supervisory and administrative staff members.
  • Trained staff and ensured that all organizational policies and procedures were distributed, understood and implemented by all clinic staff members.
  • Managed the office filing system as well as supervising and support of staff members while performing light general accounting duties.
  • Insured that all new staff members were trained and accurately updated in all clinical procedures and protocols.
  • Provided coaching and training to junior staff members on insurance billing, and medical office operations
  • Managed staff including five office staff members as well as two health care professionals.
  • Supervised team of five staff members Responsible for daily bank deposits Conducted office weekly meetings
  • Managed supervised staff members time cards, scheduling, duties, and performance evaluations.
  • Processed billing, mileage and purchase requisitions for senior level staff members.
  • Handled all 90 day and annual reviews with all staff members.
  • Provided direct supervision of staff members of medical and billing departments.
  • Pulled and filed charts as needed to support other staff members.
  • Coordinated and managed daily tasks for 6 staff members.
  • Supervised 10 medical office staff members.
  • Delivered training and mentorship to clinical staff members; supported physician in all daily clinical and administrative operations.
  • Informed and scheduled staff members for upcoming conferences, webinars, and seminars that would help expand their on-the-job knowledge.
  • Provided weekly status reports to appropriate staff members as regards to rebate meal plans for athletes
  • Managed and assisted other employees and staff members as requested with Other assigned task.

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19. HR

average Demand
Here's how HR is used in Medical Office Manager jobs:
  • Recognized for providing top quality care, positive mentoring, and solution focused outcomes especially through one-on-one scenarios.
  • Coordinated surgeries, communicated with insurance companies regarding benefits and authorizations, keeping patients informed throughout the process.
  • Supervised three occupational therapy service aides and scheduled appointments for two physicians and two medical clinics.
  • Demonstrated clear and concise written and verbal communication to internal/external partners through face-to-face interaction and via.
  • Defined structure and thresholds for decision making authority from core teams through executive management.
  • Performed HR functions and general administrative assignments, claim data entry and reconciliation.
  • Supported the daily office operations of the three-physician obstetrics and gynecology practice.
  • Arranged paper charts, filed records appropriately and accurately in chronological order.
  • Developed critical relationships with physicians and hospital leaders to implement breakthrough changes.
  • Accomplished this through meticulous management and analysis of inventory and accounts payable.
  • Established and maintained an on-line information system containing HR strategic information.
  • Ensured regulatory compliance & HIPAA confidentiality regulations through daily rounding.
  • Facilitated administrative duties through use of Electronic Medical Record system.
  • Increased revenue through better understanding of proper coding for specialty/procedures.
  • Reviewed EHR requirements and worked toward meeting criteria for attestation.
  • Transmitted claims electronically through McKesson clearing-house on a daily basis.
  • Provided administrative support and patient schedules for three psychotherapists.
  • Managed clinic operations for a three-physician private practice.
  • Prepared weekly financial analysis through QuickBooks reports.
  • Maintained bookkeeping system through monthly financial reports.

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20. Administrative Functions

average Demand
Here's how Administrative Functions is used in Medical Office Manager jobs:
  • Performed administrative functions that consisted of medical record management, transcribed medical dictation, health insurance medical billing.
  • Supported general administrative functions, including scheduling patients, answering phones and handling travel arrangements.
  • Managed administrative functions of an outpatient psychiatric office affiliated with Roanoke Memorial Hospital.
  • Managed office overseeing administrative functions for a 3rd party medical billing company.
  • Facilitated daily administrative functions including, customer service, and patient scheduling.
  • Managed all office personnel and maintained all administrative functions for office.
  • Supervised daily operations, including work flow delegation and administrative functions.
  • Handled various occurrences and conflicts involving clerical/administrative functions.
  • Performed administrative functions in support of Director.
  • Performed all administrative functions such as filing, data entry, customer service support, and problem resolution.
  • Managed the main office, overseeing administrative functions for a busy counseling office of 8 therapists.
  • Managed the main office, overseeing administrative functions for a busy Internal/Geriatric Medicine Office.
  • Provided the supportive tasks on daily administrative functions for the organization.

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21. Icd-9

average Demand
Here's how Icd-9 is used in Medical Office Manager jobs:
  • Processed ICD-9 Billing and Coding for Dr. Drew's practice.
  • Researched ICD-9 codes to verify code changes and enter deposits.
  • Specialized in medical billing and ICD-9 coding.
  • Trained in ICD-9 Coding and Billing.
  • Transcribed orthopedic medical reports Medical Billing and some ICD-9 Code knowledge pertaining to orthopedics
  • Supervised office efficiency and staff performance Provided patients with lab sheets and ICD-9 codes for insurance submissions.

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22. Office Policies

average Demand
Here's how Office Policies is used in Medical Office Manager jobs:
  • Accepted full accountability in establishing, instituting, and redefining written office policies and procedures to ensure system efficiency.
  • Developed, implemented and maintained office policies and procedures while promoting excellence in customer services.
  • Supervised patient scheduling, registration and billing; monitored office policies and procedures.
  • Organized office operations by implementing office policies and establishing standards and procedures.
  • Designed and implemented office policies and procedures for start-up company.
  • Recruited, trained, and managed employees, as well as developed all office policies and procedures.
  • Created office policies and protocols that have streamlined and increased the general flow of the practice.
  • Delegated responsibilities, assess employee performance, and develop and implement office policies and procedures.
  • Assured that office policies, procedures and standards were utilized in providing patient care.
  • Designed and implemented Behavioral Health office policies Interviewed, trained and hired new employees.
  • Answered all office inquiries and provided guidance on office policies and procedures.
  • Developed, implemented, and enforced all office policies and procedures.
  • Conceptualized office policies that applied to both employees and patients.
  • Implemented office policies; Supervised, coached and disciplined staff.
  • Established office policies, procedures and implement it.
  • Updated office policies and procedures.
  • Established and maintained insurance contracts, scheduled surgeries, managed physicians' calendars, defined office policies.

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23. Hippa

average Demand
Here's how Hippa is used in Medical Office Manager jobs:
  • Maintained patient records, adhering to confidentiality policies and HIPPA regulations.
  • Coordinated patient record management in accordance with HIPPA Guidelines.
  • Maintained client confidentiality, following HIPPA guidelines.
  • Initiated HIPPA-related compliance policies and procedures.
  • Explained to patient all information pertaining to appointments constantly communicating with patient making sure they understand and sign HIPPA Laws.
  • Maintained the software system and set up initial electronic billing from hard paper claims to be compliant with HIPPA.
  • Complied with medical protocol, patient confidentiality by following the HIPPA compliance plan established by the practice.
  • Developed and monitored OSHA, CLIA and HIPPA compliance policies, Infection control and staff education.
  • Ensured compliance with current Medicare and Medicaid regulations, medical laws, HIPPA regulations and ethics.
  • Prepared, reviewed and maintained patient records for completeness, accuracy and compliance with HIPPA regulations.
  • Updated HIPPA contracts are up to date and the staff is complying with all the regulations.
  • Compiled Policy and Procedure manual and trained all employees in HIPPA compliance.
  • Prepared client charts following HIPPA regulations and notification of privacy forms.
  • Ensured compliance of all governing bodies and ensuring HIPPA compliance.
  • Maintained HIPPA compliance with handling all financial and patient records.
  • Implemented the HIPPA compliance program and train all office staff.
  • Chaperoned during exams in accordance with HIPPA regulations and compliance.
  • Followed and enforced HIPPA laws and state and federal guidelines.
  • Remained adherent to HIPPA guidelines for protected health information.
  • Created a Policy Procedures and HIPPA manual.

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24. Staff Meetings

average Demand
Here's how Staff Meetings is used in Medical Office Manager jobs:
  • Attended monthly staff meetings regarding troubleshooting potential issues with insurance companies and directly involved with problem solving.
  • Reviewed incident reports and prepared reports for presentation at hospital-wide and medical staff meetings.
  • Conducted staff meetings and established agendas in consultation with physicians.
  • Facilitated bi-monthly Medical Staff meetings including agenda, minutes and materials
  • Performed physicians credentialing, conducted weekly staff meetings.
  • Conducted staff meetings on a regular basis thus improving office efficiency and promoting an atmosphere of teamwork.
  • Conducted monthly staff meetings which included coaching, resource awareness, safety protocol and customer service.
  • Participated and conducted staff meetings, briefings, in-services, and other activities as needed.
  • Coordinated weekly staff meetings, ongoing staff development by training, team-building, and mentoring.
  • Conducted monthly staff meetings and monthly meetings with clinical supervisor and doctor.
  • Coordinated monthly staff meetings, provider meetings, staff education & certification.
  • Arranged monthly staff meetings for information sharing, updates, and training.
  • Called to order staff meetings and implement hospital's policies and procedures.
  • Organized and conducted monthly staff meetings, and employee evaluations.
  • Created presentations and scheduled all staff meetings and travel.
  • Organized and lead monthly staff meetings.
  • Headed monthly provider and staff meetings.
  • Arranged and organized staff meetings.

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25. Accounts Receivables

average Demand
Here's how Accounts Receivables is used in Medical Office Manager jobs:
  • Established direct therapy sessions and provider agency evaluations for infants and adolescent children Accounts receivables, data entry and customer service.
  • Reviewed and controlled accounts receivables.
  • Processed all insurance claims, followed up on denials, responded to all patient inquiries, and worked physician accounts receivables.
  • Handled all stages of accounts receivables to include daily, weekly and monthly aging reports.
  • Monitored Accounts Receivables aging to clear out bad debt accounts over 180 days.
  • Reduced Accounts Receivables form over $300k to $45k
  • Facilitated all accounts payable and accounts receivables.
  • Managed accounts receivables Processed patient billing statements.
  • Managed office staff, maintained monthly billing of accounts receivables and payables, end of month and quarterly reports and collections.
  • Managed Accounts Receivables including posting payments, review of explanation of insurance benefits, credits and adjustments, and collections.
  • Developed, tracked and maintained yearly practice budgets that included financial management of practice revenue (accounts receivables/payables).
  • Handled accounts receivables including; billing, coding, collections for both insurance and self pay accounts Implemented EMR
  • Reviewed monthly Accounts Receivables and communicated reports with physicians, accountant and biller.
  • Processed accounts receivables and payables.

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26. Medical Assistants

average Demand
Here's how Medical Assistants is used in Medical Office Manager jobs:
  • Ensured that certification and professional credentials for physicians and medical assistants are maintained.
  • Formulated schedule for medical assistants, massage therapists and receptionist.
  • Supervised staff of 3-6 front office/medical assistants.
  • Managed office operations, work flow, administrative staff and medical assistants - including recruitment, training, and performance evaluations.
  • Trained and overseen Medical Assistants for patient interaction, blood draws, documentation and implementation of HIPA laws.
  • Managed, trained, and hired Medical Assistants and office staff, and performed general office duties.
  • Managed front and back office of a small medical clinic which included overseeing two medical assistants.
  • Managed 4 departments, consisting of triage, lab, medical assistants and ancillary services.
  • Managed a team of 3 back office medical assistants and 2 front office secretaries.
  • Developed manuals for the receptionist and medical assistants to assist with their daily activities.
  • Supervised 4 Medical Assistants with their daily schedule.
  • Supervised day-to-day staff functions which included receptionist, medical assistants, medical transcriptionist.
  • Supervised clerical/administrative staff which included receptionist, medical billers and medical assistants.
  • Maintained day to day relationships with Multi Pharmacies and Patients Supervised the front office, techs, medical assistants and therapist.
  • Scheduled patient appointments, trained medical assistants, phlebotomy, scheduled medical educational luncheons, and entered the billing.

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27. Insurance Forms

average Demand
Here's how Insurance Forms is used in Medical Office Manager jobs:
  • Administered health insurance forms accurately and promptly for efficient claim processing by carrier.
  • Interviewed patients to completed documents, case histories, and forms such as intake and insurance forms.
  • Prepared required insurance forms and processed payment of related fees.
  • Helped patients complete documents, case histories, insurance forms.
  • Filled out insurance forms and veiifred insurance informalion

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28. Bank Deposits

average Demand
Here's how Bank Deposits is used in Medical Office Manager jobs:
  • Performed daily account reconciliations and bank deposits.
  • Filed all patients' records, Used HCFA-1500, HIC forms, daily Charges, payments post entry with bank deposits.
  • Performed all billing, collections, HMO authorizations, posting payments, entering daily charges, and daily bank deposits.
  • Performed bookkeeping duties utilizing QuickBooks, balanced the cash drawer at the end of the day and prepared bank deposits.
  • Received cash and checks, maintained spreadsheets for bank deposits and insurance reports Wrote distributed employee and contractor checks
  • Completed data entry for medical billing, collected payments, and made bank deposits.
  • Reconciled business bank accounts, prepared bank deposits, prepared financial reports.
  • Controlled financial aspects, including preparing daily bank deposits and reports.
  • Implemented EMR Systems, Posted charges and made daily Bank deposits.
  • Utilized QuickBooks for AP/AR as well as made daily bank deposits.
  • Prepared daily bank deposits and deposited to local bank.
  • Handled accounts payable, bank deposits and transactions.
  • Prepared weekly bank deposits using Quick Books software.
  • Maintained daily balances and weekly bank deposits.
  • Posted payments and handled bank deposits.
  • Managed accounts receivable, cash receipts, bank deposits, and medical insurance billing.
  • Entered all insurance payments & balanced twice a day before preparation of bank deposits.

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29. Patient Accounts

average Demand
Here's how Patient Accounts is used in Medical Office Manager jobs:
  • Maintained patient accounts and generated reports for physician review.
  • Supervised patient accounts and coordinated staff schedules.
  • Answered in-coming calls concerning patient accounts, verified patient information, and resolved all inquires in a timely and professional manner.
  • Billed for all office and surgical procedures and provided patient accounts payable follow-up including coding for insurance and Medi-Cal patients.
  • Reviewed, identified, recorded and deposited proceeds received on patient accounts to general and specified fund accounts.
  • Billed and maintained all patient accounts (records, insurance, collections) on a computerized system.
  • Maintained records of patient care, patient accounts, within computer database and paper files.
  • Prepared folders and maintained patient records, updated patient accounts and information daily.
  • Posted all reimbursement to patient accounts completing daily and month-end balance reports.
  • Managed the office including scheduling, payments, & patient accounts.
  • Supervised stairs data entry of patient accounts on a daily basis.
  • Handled incoming calls from patients to resolve outstanding patient accounts.
  • Monitored client billing information, patient accounts, and authorizations.
  • Entered patient demographics and posted payments to patient accounts.
  • Resolved Insurance Denials and collections on Patient Accounts.
  • Handled patient accounts, accounts payable and receivable.
  • Maintained patient accounts by obtaining, recording and Updating personal and financial information.
  • Maintained all patient accounts, including filing medical claims and posting account receivables Patient scheduling and follow up
  • Monitored patient accounts Used Mysis, Codelink, and Laserfisk to monitor and track patient accounts.

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30. Medical Supplies

low Demand
Here's how Medical Supplies is used in Medical Office Manager jobs:
  • Worked extensively in logistics coordinating with individual professional sites in the acquisitions of medical supplies.
  • Maintained adequate inventory levels; placed orders with vendors for new office/medical supplies.
  • Maintained inventory control of medical supplies and vaccinations.
  • Managed inventory and ordered medical supplies and equipment.
  • Supervised employees, ordered office and medical supplies, handled client accounts; traveled on behalf of doctors schedules.
  • Assisted in the administration of the Medical Unit including inventory of medicine and medical supplies.
  • Controlled and monitored all inventory, as well as ordering all office and medical supplies.
  • Maintained general order of the entire office which also included office equipment and medical supplies.
  • Managed various general office duties, including monthly inventories of office and medical supplies.
  • Maintained the equipment, medical supplies, and ensured patient records were current.
  • Maintained flawless accountability for over $512,000 worth of medical supplies and equipment.
  • Managed the stock of medications and other medical supplies and placed orders.
  • Maintained a cost effective ordering system for office and medical supplies.
  • Ordered general and medical supplies as well as managed inventory.
  • Maintained inventory of medical supplies and prescription drug samples.
  • Assisted in the procurement of medicine and medical supplies.
  • Conducted quality assurance check on all medical supplies.
  • Maintained and ordered all medical supplies.
  • Billed patients for medical supplies.
  • Billed for medical supplies to Medicare/Medicaid and private insurance.

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31. Scheduling Patients

low Demand
Here's how Scheduling Patients is used in Medical Office Manager jobs:
  • Maintained daily office activity by scheduling patients and meeting with pharmaceutical representatives.
  • Managed scheduling patients in and out of office for 8 physicians and 3 departments.
  • Managed the front desk, operated the telephones, multi-lines, scheduling patients using Sequel-Med.
  • Worked with Microsoft word, Excel, Medent, and Biomedix EMR System forScheduling patients and Dr.'s schedule.
  • Performed front desk duties, such as answering phones, scheduling patients, checking in and out and collecting co- pays.
  • Served as the primary coordinator for scheduling patients for their appointments.

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32. Quickbooks

low Demand
Here's how Quickbooks is used in Medical Office Manager jobs:
  • Established a QuickBooks accounting system to reflect accurate financial records
  • Inputted patient and insurance information accurately into QuickBooks and managed 12 checking and savings account for four business units.
  • Utilized QuickBooks Pro for bookkeeping and generation of P&L statements while reconciling several bank accounts monthly.
  • Prepared & managed the budget using QuickBooks, paid office bills and deposited checks.
  • Assisted in design of billing forms and month end statements using QuickBooks.
  • Processed employee paychecks as well as earnings and deductions using QuickBooks.
  • Implemented QuickBooks and Excel list to prevent future errors.
  • Used Quickbooks for business accounting.

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33. Patient Complaints

low Demand
Here's how Patient Complaints is used in Medical Office Manager jobs:
  • Handled patient complaints, performed appraisals along with promotions using the performance appraisal program.
  • Handled all patient complaints, suggestions, etc.
  • Resolved patient complaints and interoffice issues.
  • Handled and resolved patient complaints.
  • Obtained per certification all procedures and surgeries * Handled patient complaints on the phone and in the clinic setting.
  • Used professional problem solving to handle patient complaints in a timely manner.

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34. Vital Signs

low Demand
Here's how Vital Signs is used in Medical Office Manager jobs:
  • Performed exams consisting of vital signs, medical history, specimen collection and processing and maintaining agent base for business.
  • Interviewed patients in order to obtain and record information such as weight/height measurements and vital signs.
  • Assessed, monitored and documented patient progress, symptom and vital signs with each visit.
  • Worked as medical assistant, obtained vital signs, called in Rx to pharmacies.
  • Assisted doctors to assess and document patients' vital signs and health complaints.
  • Supervised vital signs and preparing the patients for the doctor
  • Performed drug screens and vital signs on patients and input them into patient's chart.
  • Measured vital signs, checked medications, patient's environment and treatments .

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35. EKG

low Demand
Here's how EKG is used in Medical Office Manager jobs:
  • Performed EKG testing Scheduled office appointments
  • Acted as Medical Assistant, front desk, reception and scheduling, triage, EKG's - all positions as needed.
  • Performed various clinical duties (EKG, injections, Phlebotomy, etc.)
  • Performed EKG's, Spiromentry, and Audio testing as needed.
  • Assisted by performing VS, EKG, and phlebotomy procedures.
  • Performed EKG's on all pre-operative patients.
  • Assisted Doctors with patients, venipuncture, ekg, blood pressure, injections, hot packs and ultra sound.
  • Performed EKG, Cholestech, and Coagucheck testing.
  • Performed EKG, Spirometry test, draw blood and authorized drugs refills .

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36. Medical Equipment

low Demand
Here's how Medical Equipment is used in Medical Office Manager jobs:
  • Helped open and implement procedures for therapy and durable medical equipment billing.
  • Maintained all office and medical equipment and facilitated repair and replacement.
  • Maintained insurance records for doctors and medical equipment providers.
  • Prepared maintenance schedules for office and medical equipment.
  • Cleaned, packaged and sterilized medical equipment.
  • Processed and verified medical equipment orders.
  • Verified diagnosis for medical equipment.
  • Handled the medical equipment maintenance program and maintained a 98% equipment availability rate - well above standards.
  • Monitored all medical equipment utilization, supplies, and delivery vehicles to track business efforts.
  • Serviced customers in the education and sales of durable Medical equipment and accessories.
  • Placed 68 medical equipment credit card orders totaling over $308K.
  • Billed for medical equipment delivered.
  • Ensured maintenance of all medical equipments.

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37. Financial Statements

low Demand
Here's how Financial Statements is used in Medical Office Manager jobs:
  • Developed knack to correct budget variances and manage invoices, utilizing a deep understanding of financial statements.
  • Consulted with actuaries, accountants, regarding financial statements and tax matters etc.
  • Managed the financial statements, insurance contracts, and development of records.
  • Created official audit for the 1st Health company Handled medical files and financial statements for over 200 patients
  • Managed inventory weekly, prepared financial statements, handled marketing, and managed internal business operations with and without direct supervision.
  • Maintained responsibility for month-end closing, preparation and analysis of financial statements, general ledger balancing, and bank account reconciliation.

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38. Physical Therapy

low Demand
Here's how Physical Therapy is used in Medical Office Manager jobs:
  • Scheduled patients appointments for physical therapy, epidurals, and immediate hospital admissions and testing.
  • Performed physical therapy as needed and assisted during various minor medical procedures.
  • Improved physical therapy revenues 40% by implementing assertive collections procedures.
  • Managed business office in busy physical therapy clinic.
  • Prepared patients for physical therapy treatments.
  • Managed billing transactions for workers compensation claims, personal injury, physical therapy and third party insurances.
  • Scheduled treatment plans, MRI, diagnostic studies, physical therapy and psychological evaluations.
  • Managed the day to day operations of an outpatient physical therapy office.
  • Performed same duties as physical therapy technician when needed.
  • Assisted Dr. with medical procedures and physical therapy.
  • Helped assist with X-rays and physical therapy.
  • Reviewed physical therapy notes using Therapy Boss software; and upload notes to Kinnser software.
  • Scheduled high volume chiropractic/physical therapy/pain management appointments Troubleshot situations while maintaining exceptional customer service Insurance verification, authorizations and certifications

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39. EOB

low Demand
Here's how EOB is used in Medical Office Manager jobs:
  • Handled patient billing questions, reviewed billing for proper coding, reviewed EOB's for proper reimbursement.
  • Coordinated collection activity for past due accounts, denials/appeals, and reconciled EOB's.
  • Worked rejected claims and zero EOB's.
  • Downloaded and posted EOB insurance payments ERA.
  • Worked on appeals as the EOBs arrived with non-payment and submitted documentation to secure payment.
  • Reviewed EOBs for accuracy of reimbursement and appealed claims as necessary.

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40. New Patients

low Demand
Here's how New Patients is used in Medical Office Manager jobs:
  • Interviewed and registered new patients, setup and updated patient files as needed.
  • Performed initial intake interviews, charting new patients' mental and drug history.
  • Improved patient intake for the new program to accommodate 30+ new patients.
  • Marketed the practice to all new patients at every opportunity.
  • Enrolled new patients and verified insurance benefits.
  • Checked policy benefits for new patients.
  • Completed registrations for new patients.
  • Prepared new patients admission packets.

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41. Surgical Procedures

low Demand
Here's how Surgical Procedures is used in Medical Office Manager jobs:
  • Scheduled and confirmed patient consultation appointments, diagnostic appointments and surgical procedures.
  • Coordinated/scheduled surgical procedures, explained procedures and regulations as appropriate.
  • Scheduled patients for surgical procedures/ managed surgical schedule.
  • Assisted as necessary with surgical procedures.
  • Provided daily assistance as a surgical assistant to the physician with minor surgical procedures.
  • Assisted doctor with recording of patient's medical history in preparation for surgical procedures.
  • Assisted doctor with in office surgical procedures; sterilized and made surgical packs.
  • Handled all aspects related to the scheduling of office and hospital surgical procedures.
  • Scheduled patients for physician visits, therapy treatments and surgical procedures.
  • Performed medical billing for all office and surgical procedures.
  • Coded surgical procedures/preauthorization per insurance needs.
  • Requested operative reports, surgical procedures reports, and lab reports for resubmission to claims appeal unit departments.

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42. Internal Medicine

low Demand
Here's how Internal Medicine is used in Medical Office Manager jobs:
  • Coordinated all patient scheduling and billing activities for Internal Medicine sole practitioner office.
  • Learned the ins and outs of running an Internal Medicine office for a great physician.
  • Provided support to Internal Medicine and Pediatrics in the launch of Proactive Office Encounter.
  • Managed and coded for an Internal Medicine and Pain Management practice.
  • Managed office operations, including workflow, staff-including recruitment performance, management and training/development of internal medicine practice.
  • Managed front desk and coordinated patient scheduling and billing activities for Internal Medicinesole practitioner office.
  • managed all aspects of a busy internal medicine practice in a large teaching hospital.

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43. Medisoft

low Demand
Here's how Medisoft is used in Medical Office Manager jobs:
  • Implemented medical billing automation using MEDISOFT software.
  • Generated patient billing utilizing MediSoft software to enter ICD and CPT codes and processed billing for insurance companies.
  • Processed, prepared, and submitted claim forms to insurance carriers with MediSoft program.
  • Trained staff with software: MEDISOFT, Exercise Pro, Tools RG, and Microsoft Office Software.
  • Provided monthly income reports generated by Medisoft.
  • Utilized Medisoft Advanced Software Package.
  • Entered medical information in Medisoft.
  • Learned the Medisoft program in a few days, being very computer literate and also learned insurance billing in record time.
  • Applied payments received in the practice management software (Medisoft Patient Accounting 7.0).
  • Posted office and hospital charges in Medisoft on a daily basis.
  • Provided monthly income reports generated by Medisoft Kept current with modifications of rules and regulations for each different insurance company
  • Advanced billing and coding, Medisoft knowledge (ICD-10 AND CPT Codes) * Understanding of insurance verification and eligibility.

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44. Billing System

low Demand
Here's how Billing System is used in Medical Office Manager jobs:
  • Reviewed and implemented necessary changes in existing sub-standard billing system to increase overall revenue.
  • Initialized Medical Billing system as required to process insurance claims and payments including private, Medicare, and Medicaid Insurance claims.
  • Maintained and operated electronic health records and guaranteed a proper, updated billing system.
  • Installed and implemented use of EMR and billing system.
  • Implemented EMR billing system from paper charts.
  • Helped to install computer billing system.
  • Managed client reception and client services coordination Maintained and operated the electronic health records and billing system.
  • Skilled in Medisoft, Easy Billing System and Microsoft word.

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45. Patient Payments

low Demand
Here's how Patient Payments is used in Medical Office Manager jobs:
  • Posted and balanced all incoming insurance and patient payments on a daily basis.
  • Deciphered and posted all insurance and patient payments.
  • Allocated insurance and patient payments Performed monthly A/R follow up to ensure prompt payment of claims.
  • Retrieved Electronic Remittance Advice and accurately applied insurance and patient payments to accounts.
  • Received patient payments and managed patient recalls.
  • Posted patient payments to accounts, closed day, processed billing and filed insurance (MYSIS system).

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46. A/P

low Demand
Here's how A/P is used in Medical Office Manager jobs:
  • Performed all billing and bookkeeping duties, including A/P, A/R, and generation of financial reports.
  • Balanced totals daily, QI reports, Stats, worked with multiple PTA/PT and medical personnel.
  • Handled all business A/P, A/R, patient collections, and insurance refunds.
  • Directed A/P, A/R, billing, deposits and Medicare billing.
  • Handled worker's compensation and MVA/PI claims.
  • Balanced A/R,processed A/P.filed third party insurance.

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47. Patient Files

low Demand
Here's how Patient Files is used in Medical Office Manager jobs:
  • Maintained patient files via alphabetical system and maintained patient financial files via numerical system.
  • Managed daily office operations including patient files.
  • Prepared/Maintained personnel and patient files.
  • Scheduled surgical procedures, and assisted with the preparation of patient files, clinical reports, and prescription reviews with patients.
  • Created electronic health records, scanning and uploading information to patient files.
  • Created new patient files and managed the office filing system.
  • Maintained patient files, scheduled appointments, and verified insurances.
  • Organized, filed and updating all patient files daily.
  • Updated and Improved records management system for patient files.
  • Maintained patient files to support providers daily schedule.
  • Billed and followed up on unpaid medical claims.Maintained all patient files and records.

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48. Billing Statements

low Demand
Here's how Billing Statements is used in Medical Office Manager jobs:
  • Accomplished and oversaw manual and electronic bookkeeping, reconciled and balanced accounts, scrutinized billing statements and negotiated payments with vendors.
  • Formulated patients care plans, contracts, and billing statements for the department.
  • Calculated day sheets, monthly billing statements and oversee patient chart filing.
  • Submitted billing statements to patients.

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49. Patient Statements

low Demand
Here's how Patient Statements is used in Medical Office Manager jobs:
  • Facilitated and managed patient billing and coding by generating patient statements and inputting insurance information.
  • Reviewed, prepared and mailed patient statements on a monthly basis.
  • Prepared and sent patient statements for billing purposes.
  • Submitted patient statements on a monthly basis.
  • Processed patient charts Filed insurance and follow ups Mailed patient statements and posted payments Ran monthly reports
  • Prepared and reviewed monthly patient statements and daily billing/posting reports.

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50. Telephone Calls

low Demand
Here's how Telephone Calls is used in Medical Office Manager jobs:
  • Scheduled, confirmed, and checked-in patients, screened heavy incoming telephone calls, and ensured patients eligibility.
  • Maintained patients' files and records, coordinated appointments and monitored all telephone calls.
  • Fielded telephone calls from patients and their family members in emergent and non-emergent situations.
  • Answered heavy volume of telephone calls, filing, and general clerical duties.
  • Received telephone calls and answer all patient questions assisting with medical record requests.
  • Answered telephone calls, connected calls, took messages, responded to questions.
  • Answered telephone calls and provided information; relay messages and transferred calls.
  • Handled telephone calls from patients regarding account balances and insurances.
  • Handled all telephone calls and problem solved.
  • Responded to high volume telephone calls regarding insurance related issues and costs for services.
  • Transfered telephone calls to other staff (e.g.

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20 Most Common Skill For A Medical Office Manager

Medical Records10.7%
Insurance Companies8.3%
Office Supplies7.7%
Medical Office7.5%
Patient Care7.3%
Payroll5.7%
Front Office5.4%
Office Procedures5.3%

Typical Skill-Sets Required For A Medical Office Manager

RankSkillPercentage of ResumesPercentage
1
1
Medical Records
Medical Records
10.7%
10.7%
2
2
Insurance Companies
Insurance Companies
8.3%
8.3%
3
3
Office Supplies
Office Supplies
7.7%
7.7%
4
4
Medical Office
Medical Office
7.5%
7.5%
5
5
Patient Care
Patient Care
7.3%
7.3%
6
6
Payroll
Payroll
5.7%
5.7%
7
7
Front Office
Front Office
5.4%
5.4%
8
8
Office Procedures
Office Procedures
5.3%
5.3%
9
9
Medical Staff
Medical Staff
3.6%
3.6%
10
10
Medical Practice
Medical Practice
2.7%
2.7%
11
11
Office Staff
Office Staff
2.3%
2.3%
12
12
Hipaa
Hipaa
2.3%
2.3%
13
13
Osha
Osha
2.2%
2.2%
14
14
Scheduling Appointments
Scheduling Appointments
2.2%
2.2%
15
15
CPT
CPT
2.2%
2.2%
16
16
Medicaid
Medicaid
1.6%
1.6%
17
17
Daily Operations
Daily Operations
1.6%
1.6%
18
18
Staff Members
Staff Members
1.6%
1.6%
19
19
HR
HR
1.5%
1.5%
20
20
Administrative Functions
Administrative Functions
1.3%
1.3%
21
21
Icd-9
Icd-9
1.2%
1.2%
22
22
Office Policies
Office Policies
1.2%
1.2%
23
23
Hippa
Hippa
1%
1%
24
24
Staff Meetings
Staff Meetings
0.9%
0.9%
25
25
Accounts Receivables
Accounts Receivables
0.9%
0.9%
26
26
Medical Assistants
Medical Assistants
0.9%
0.9%
27
27
Insurance Forms
Insurance Forms
0.8%
0.8%
28
28
Bank Deposits
Bank Deposits
0.8%
0.8%
29
29
Patient Accounts
Patient Accounts
0.7%
0.7%
30
30
Medical Supplies
Medical Supplies
0.7%
0.7%
31
31
Scheduling Patients
Scheduling Patients
0.7%
0.7%
32
32
Quickbooks
Quickbooks
0.6%
0.6%
33
33
Patient Complaints
Patient Complaints
0.6%
0.6%
34
34
Vital Signs
Vital Signs
0.6%
0.6%
35
35
EKG
EKG
0.5%
0.5%
36
36
Medical Equipment
Medical Equipment
0.5%
0.5%
37
37
Financial Statements
Financial Statements
0.4%
0.4%
38
38
Physical Therapy
Physical Therapy
0.4%
0.4%
39
39
EOB
EOB
0.4%
0.4%
40
40
New Patients
New Patients
0.4%
0.4%
41
41
Surgical Procedures
Surgical Procedures
0.4%
0.4%
42
42
Internal Medicine
Internal Medicine
0.4%
0.4%
43
43
Medisoft
Medisoft
0.3%
0.3%
44
44
Billing System
Billing System
0.3%
0.3%
45
45
Patient Payments
Patient Payments
0.3%
0.3%
46
46
A/P
A/P
0.3%
0.3%
47
47
Patient Files
Patient Files
0.3%
0.3%
48
48
Billing Statements
Billing Statements
0.3%
0.3%
49
49
Patient Statements
Patient Statements
0.3%
0.3%
50
50
Telephone Calls
Telephone Calls
0.3%
0.3%

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