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Medical office technician skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Jamie Myers,

Jamie Myers

Below we've compiled a list of the most critical medical office technician skills. We ranked the top skills for medical office technicians based on the percentage of resumes they appeared on. For example, 28.3% of medical office technician resumes contained patients as a skill. Continue reading to find out what skills a medical office technician needs to be successful in the workplace.

15 medical office technician skills for your resume and career

1. Patients

Here's how medical office technicians use patients:

Make appointments, register patients, filing, processing and making patient charts, copying patient charts when requested.
Helped coordinate advanced training programs and ensure unit compliance while also training/mentoring other staff members and patients as needed.

2. EHR

Electronic Health Records, or simply EHR, contains all the information about a patient whether they are new or old. It includes the record of diagnosis, medication, progress note, medical history, radiology, and laboratory results. A health facility or hospital has this kind of document to track a patient's record electronically.

Here's how medical office technicians use ehr:

Collected patient data and maintained records of vital statistics and physiological/biological information in NextGen (EHR) system.
Assisted in initiating and implementing EHR for practice, including uploading patient information and providing information to the company

3. Appointment Scheduling

Here's how medical office technicians use appointment scheduling:

Provided general office support including contracting pharmacy/renewing prescriptions, filing, faxing, stocking examination rooms and appointment scheduling and confirmations.
Used patient safety standards through correct identification of all patients by validating and updating patient demographic information during appointment scheduling.

4. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how medical office technicians use vital signs:

Collected height, weight, vital signs.
Front Office/Back Office/Referrals/Obtained authorizations/Obtained patients vital signs and roomed patients/Administered immunizations/Assisted doctor with routine exams

5. Computer System

Here's how medical office technicians use computer system:

Retrieved patient schedules from computer system; requested information from various departments; responded to correspondence requests.
Organize electronic patient records in A4 computer system by attaching previously scanned items into proper patients file

6. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how medical office technicians use cpt:

Performed pediatric respiratory therapy, urinalysis testing, pediatric CPT precursor.
Manage chart completion (ICD-9-CM and CPT coding/abstracting), chart assembly and analysis, patient admission and patient information privacy/security.

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7. Medical Terminology

Here's how medical office technicians use medical terminology:

Developed an advanced medical terminology vocabulary.
Documented medical records utilizing medical terminology.

8. ICD-9

Here's how medical office technicians use icd-9:

Processed requisitions and verified correct ICD-9 specific to psychology and chiropractic care.
Verified insurance benefits with multiple insurance carriers and obtained authorizations, along with billing using ICD-9 and CPT coding procedures.

9. Direct Patient Care

Here's how medical office technicians use direct patient care:

Assist with direct patient care and promote work flow as needed and directed by clinical staff.

10. Patient Charts

Here's how medical office technicians use patient charts:

Assembled patient charts after being discharged.
Handle and maintain patient charts.

11. EKG

Here's how medical office technicians use ekg:

Collected 12 lead EKG and lung capacity tests.
Maintain proficiency with EKG equipment including Halter monitors.

12. Administer Medications

Here's how medical office technicians use administer medications:

Assist physician in any procedures or patient requests, administer medications via oral or injection according to physicians recommendations.
Administer medications to residents Supervise staff to ensure quality resident care Provided medication assistance documentation per policy and state requirements

13. Blood Pressure

Here's how medical office technicians use blood pressure:

Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight temperature; recording patient history summary.
Blood pressure checks; collected/prepared laboratory specimens.

14. Treatment Rooms

Here's how medical office technicians use treatment rooms:

Clean and sterilize medical equipment, while preparing treatment rooms for patient examinations in accordance with organizational policies and procedures.
Prepared treatment rooms for patient examinations* Authorized drug refills and provided prescription information to pharmacies* General office duties

15. Front Desk

Here's how medical office technicians use front desk:

Greet patients/visitors at front desk.
Front desk check-in, checkout & co-pays.

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What skills help Medical Office Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on medical office technician resumes?

Jamie Myers

Education Program Associate, Allied Health Coordinator, Pennsylvania State University - Hazleton

Bilingual, Phlebotomy, EKGs.

What soft skills should all medical office technicians possess?

Jamie Myers

Education Program Associate, Allied Health Coordinator, Pennsylvania State University - Hazleton

Critical thinking, problem-solving, dependability.

What hard/technical skills are most important for medical office technicians?

Jamie Myers

Education Program Associate, Allied Health Coordinator, Pennsylvania State University - Hazleton

Computer skills.

What medical office technician skills would you recommend for someone trying to advance their career?

Janice Noteboom, MHA/Ed., CMA (AAMA)

Faculty Coordinator of Allied Health/Medical Assistant Program Director, Midstate College

duties vary, depending on the medical office/hospital/urgent/specialty clinics
where they are employed. Below are some specific job duties that are very
common in the day-in-the-life of a Medical Assistant (these duties include, but
are not limited to the following):
 Greeting patients and checking them in at the Waiting room window
 Collecting vital signs from patients
 Answer phones as needed
 Assist with scheduling patient appointments
 Data entry of patient information in an electronic medical record (EMR)
 Using various computer applications
 Transmitting prescription refills
 Insurance coding & billing
 Obtain or completing procedures for preauthorizations/hospital
admissions/outside testing/etc.
 Collecting specimens for Point-of-Care testing or send outs to reference
labs
 Venipuncture/Examination Assistance to provider/other duties as needed

Do you want to know more?

List of medical office technician skills to add to your resume

The most important skills for a medical office technician resume and required skills for a medical office technician to have include:

Patients
EHR
Appointment Scheduling
Vital Signs
Computer System
CPT
Medical Terminology
ICD-9
Direct Patient Care
Patient Charts
EKG

Administer Medications
Blood Pressure
Treatment Rooms
Front Desk
Medical History
Exam Rooms
Insurance Verification
Hippa
Surgical Procedures
Emergency Situations
Proficiency Testing

Lab Results
HIPAA
Patient Appointments
Patient Rooms
Patient Examinations
Rooms Neat
Office Equipment
Patient Education
Patient History

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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