Automatically apply for jobs with Zippia

Upload your resume to get started.

Medical office worker skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical medical office worker skills. We ranked the top skills for medical office workers based on the percentage of resumes they appeared on. For example, 40.3% of medical office worker resumes contained data entry as a skill. Continue reading to find out what skills a medical office worker needs to be successful in the workplace.

13 medical office worker skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how medical office workers use data entry:

Assisted with various tasks concerning filing and organization of important documents* Extensive work with Microsoft Excel* Data entry and organizational duties
Excelled in scheduling appointments, answering/routing incoming calls, data entry, verifying insurance eligibility and general clerical duties as needed.

2. Patients

Here's how medical office workers use patients:

Verified patients' insurance eligibility for medical procedure.
Work four hours every Monday at the front desk directing patients to the doctors offices.

3. Direct Patient Care

Here's how medical office workers use direct patient care:

Assist with direct patient care and promote work flow as needed and directed by clinical staff.

4. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how medical office workers use hippa:

Facilitated doctor's paperwork in compliance with HIPPA guidelines.
Assembled & pulled requested patient charts Created HIPPA & Derm packages Faxed, made copies of patient information

5. Medical Terminology

Here's how medical office workers use medical terminology:

Review and translation of medical terminology .
Received certificates in cardiopulmonary resuscitation and medical terminology.

6. Insurance Claims

Here's how medical office workers use insurance claims:

Complete Insurance Claims and follow up on payments; call insurance company for unpaid claims and re-submit them if is necessary.
Complete insurance claims and followed up on payments, filed appeals if necessary.

Choose from 10+ customizable medical office worker resume templates

Build a professional medical office worker resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your medical office worker resume.

7. Medical Reports

Here's how medical office workers use medical reports:

Typed medical reports and documents for three medical doctors and provided secretarial support for two industrial hygienists and an ophthalmologist.
Provided medical reports to other medical professionals and assisted with additional clerical duties as assigned.

8. Multi-Line Phone System

Here's how medical office workers use multi-line phone system:

Handled administrative task, including typing records maintenance, and managing multi-line phone systems.
Answered Multi-Line Phone up to 5 lines, answered specific questions or found resources to help patients with questions they had

9. Health Insurance

Here's how medical office workers use health insurance:

Credentialed physicians and negotiated physician's health insurance contracts.
Verify health insurance benefits for future appointments.

10. IV

Here's how medical office workers use iv:

Job Duties include medication administration, IV's, wound care, assessments, MD orders, patient education.RN03/2010 through current.

11. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how medical office workers use vital signs:

Front Office/Back Office/Referrals/Obtained authorizations/Obtained patients vital signs and roomed patients/Administered immunizations/Assisted doctor with routine exams
Recorded patient histories, monitored and recorded vital signs, and immobilized/splinting patients with orthopedic devices under directions of the provider.

12. Office Equipment

Here's how medical office workers use office equipment:

Performed administrative functions including compiling medical records and charts, and operating a wide variety of office equipment and computer software.
Edited and approved documents, maintained patient records and files, operated and maintained office equipment and monitored office expenditures.

13. Front Desk

Here's how medical office workers use front desk:

Front desk- 4-provider office, scheduling appointments, answering telephones, setting up new charts.
Check in and check out processed at the front desk.

What skills help Medical Office Workers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of medical office worker skills to add to your resume

The most important skills for a medical office worker resume and required skills for a medical office worker to have include:

Data Entry
Patients
Direct Patient Care
Hippa
Medical Terminology

Insurance Claims
Medical Reports
Multi-Line Phone System
Health Insurance
IV

Vital Signs
Office Equipment
Front Desk

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs