Medical practice manager resume examples from 2025

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Updated March 26, 2025

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Medical practice manager resume

Nicole Hawkins

(920) 555-2432 | nhawkins@example.com

Houston, TX | 11598 E. First St. - 48376

Work experience

2017 - Present
Medical Practice Manager, Walmart - Houston, TX
- Analyze and execute affective patient care guidelines to ensure patient loyalty.
- Pull and file medical records for physicians and other office personal.
2015 - 2017
Medical Office Manager, Walmart - Houston, TX
- Analyze and execute affective patient care guidelines to ensure patient loyalty.
- Handle travel arrangements, prepare and process reimbursements.
- Establish and implement standard office procedures to professionally support Doctor and Medical Staff
2006 - 2015
MD, Abbott - Columbus, OH
- Supply ordering & inventory as well as assisting the doctor with direct patient care.
- Attended afternoon lectures on various internal medicine health topics.
- Obtained and recorded vital signs Complete forms, requisitions and consents as requiredObserved collection in patient specimen collection
- Recorded vitals and health history, administered injections, and assisted with in office procedures.
1996 - 1998
Medical Transcriptionist, Good Samaritan - Wilberforce, OH
- Transcribed radiology, pathology, emergency room, H&Ps, consultation and surgery reports.
- Gained an understanding of the medical transcriptionist's role in an acute care environment.
- Transcribe Medical Records History and Physical, Emergency Room notes, Discharge Summaries, and Pathology Reports.
- Transcribed various Medical Records reports as required.

Skills

Medical Records
Surgical Procedures
Powerpath
Staff Meetings
Internal Medicine
Contract Negotiations
Medical Practice
Office Policies
Timely Fashion
Medical Content

Education

Master's Degree, Health Care Administration (1998 - 1999)
Ohio State University
Columbus,
Bachelor's Degree, Business (1986 - 1989)
Central State University
Wilberforce,

Medical practice manager resume

Gregory Knight

(220) 555-9928 | gknight@example.com

Philadelphia, PA | 3091 W. First Ave. - 67618

Work experience

2011 - Present
Medical Practice Manager, Penn Medicine - Philadelphia, PA
- Conducted analysis to address patient care access and coordination of care which led to increase in patient satisfaction and referrals.
- Key areas included financial performance, business development, and coordinating service line activities to support of organizational strategies.
- Managed practice operations for the neurosurgery practice within the Cleveland Clinic Health System - Eastern Region.
2010 - 2011
Medical Office Manager, State Farm - Philadelphia, PA
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Open and release mail to staff members.
- Balanced checking accounts, made bank deposits.
2003 - 2010
Billing Supervisor, Comcast - Philadelphia, PA
- Assigned multiple special projects by management.
- Provided support for Washington, Utah, and Arizona calls for over 100 Customer Accounts Executive (CAE's).
- Prepared work orders, cancellation, final bills, processed payment information, and attempted to collect delinquent account balances.
- Corrected discrepancies on customers' billing statements, and researched customers billing situations as necessary to make adjustments.
- Collect, post, and manage customer accounts.
- Handle all bill messages, reporting center adds/changes, adjustment codes adds/changes, billing cycle bill verification process
1991 - 1997
Medical Biller Coder, Northrop Grumman - Washington, DC
- Assisted in posting payments to patient accounts.
- Maintained medical records, thorough and accurate in completion of reports and patient documentation.
- Worked with multiple computer systems.

Skills

Insurance Companies
Medicare
Bank Deposits
Medicaid
Billing Procedures
Oversight
Clean Claims
Healthcare
Office Procedures
Business Development

Education

Master's Degree, Business (1997 - 1998)
University of Maryland - College Park
College Park,
Bachelor's Degree, Business (1983 - 1986)
Strayer University
Washington,

Medical practice manager resume

Louis Carpenter

(810) 555-0457 | lcarpenter@example.com

Carrollton, TX | 24819 W. Cedar Ln. - 56431

Work experience

2012 - Present
Medical Practice Manager, Tom Thumb Stores - Carrollton, TX
- Worked closely with a Revenue Cycle Consultant to assess departmental operations and implement process improvements.
- Supported the sales capture and business development efforts across DOD and Civilian agencies.
- Performed business development to increase revenue.
- Practice management leadership for nine providers and 20+ staff members.
2007 - 2012
Medical Office Manager, Tom Thumb Stores - Carrollton, TX
- Accomplished business development and marketing for new business in multiple federal civilian agencies, developed proposals, and negotiated contracts.
- Handled all aspects of incoming and outgoing request for release of medical records.
- Handled calendar for the Executive Office and managed contracts as well as all incoming mail and checks for hotel.
- Manage physician calendars including patient care, academic, research, travel, and other work-related scheduling.
2004 - 2007
MD, D-R SERVICES - Carrollton, TX
- Assisted in front office procedures such as answering phones, scheduling appointments and managing patient records.
- Completed 144 Hours of Externship - EMR - Patient vital signs - Scheduling - Set up labs
1986 - 1996
Medical Transcriptionist, Medical City Denton - Denton, TX
- Chart abstraction utilizing EPIC EMR.
- Work types included history and physicals, discharge summaries, consultations, operative reports, renal and liver transplants.
- Contracted with Lydia Transcription Services.
- Transcribed radiology reports, ultrasounds, pathology reports, History and Physicals, discharge summaries and letters.

Skills

EKG
Specimen Collection
Office Supplies
Health Care
Patient Care
Surgical Procedures
Acute Care
Risk Management
Healthcare
Pediatrics

Education

Master's Degree, Nursing (1996 - 1997)
The University of Texas at Arlington
Arlington,
Bachelor's Degree, Nursing (1976 - 1979)
Texas Woman's University
Denton,

Medical practice manager resume

Jeremy Ray

(300) 555-3800 | jray@example.com

Austin, TX | 15757 S. Main St. - 13597

Work experience

2011 - Present
Medical Practice Manager, Apple - Austin, TX
- Pull and file medical records for physicians and other office personal.
- Provide process improvement and financial risk management consulting services within the financial services and insurance industries.
- Improved patient accounts accuracy rates from 60% to current level of 95%.
- Created and executed financials yielding a 10% increase in staffing to improve clinic operations and patient care.
2006 - 2011
Practice Administrator, Apple - Austin, TX
- Assist in preparations for opening of new facility.
- Managed and oversaw all daily operational activities.
- Assist Human Resources team with any employee relation issues due to salary discrepancy.
- Analyzed and measured financial trends for payments received from insurance carriers and identified problem areas to enhance practice operations.
2002 - 2006
Administrator, AT&T - Chicago, IL
- Install, configure, and support Web Server environments like apache, IBM HTTP Server, Tomcat, etc.
- Managed 200+ servers and OS and applications on them including SUN Solaris and Windows Servers on HP.
- Administered High Availability using Veritas Cluster Server.
- Experience working with HP LVM, creating physical, volume groups, logical volumes both physical and SAN disks.
1999 - 2001
Staff Nurse, St. LUKE Med Cent - Phoenix, AZ
- Complete in-house, OSHA, State and company audits of electronic records, paper records, and disability and employee restrictions.
- Direct patient care with RN supervision for acute care, medical/surgical.
- Collaborated with medical staff in order to provide patient care continuum.

Skills

Special Projects
Relief
Health Care
Insurance Forms
Facility
Active Directory
Medical Practice
Acute Care
Insurance Companies
Treatment Plans

Education

Master's Degree, Health Care Administration (2001 - 2002)
Davenport University
East Grand Rapids,
Bachelor's Degree, Nursing (1996 - 1999)
Grand Canyon University
Phoenix,

Medical practice manager resume

Lauren Owens

(320) 555-2531 | lowens@example.com

Oakbrook Terrace, IL | 98195 W. Maple Ln. - 60528

Work experience

2020 - Present
Medical Practice Manager, Chapin Hall Center For Children - Oakbrook Terrace, IL
- Focus on access barriers to improve patient access to specialities across the system.
- Led efforts to increase patient care volume, promoted new services, devised strategies.
- Supervised direct report and manage the S&P internship program.
2015 - 2020
Practice Administrator, The Bank of New York Mellon - Oakbrook Terrace, IL
- Partnered with Human Resources Recruiter on the recruitment process of Pittsburgh high school internship students.
- Managed accreditation association for ambulatory health care survey and licensing.
- Assisted with various surgical procedures and patient care as necessary.
- Managed five-physician practice affiliated with hospital's Department of Rheumatology, Allergy and Immunology.
2013 - 2015
Patient Care Coordinator, Northwestern Medical Center - Oakbrook Terrace, IL
- Promoted to Customer Care Associate Established new enrollees with disability claims and assigned to appropriate case manager.
- Manage, maintain and coordinate home health care employees and their schedules.
- Coordinated and designed treatment plans for severely mentally ill population at Colorado Psychiatric Hospital in Denver.
- Worked in front office section of Medical Records.
2006 - 2007
Nurse, Alexian Brothers Health System - Oakbrook Terrace, IL
- Provided emotional support to family members.
- Provided general nursing care to patients in hospital, nursing home, infirmary and similar health care facility.
- Attended and participated in weekly patient care conferences Performed chart audits to ensure compliance and accuracy.

Skills

Mental Health
Portfolio
CPT
Regulatory Agencies
Medical Practice
Procedures
Emergency
RN
Facility
Physician Offices

Education

Master's Degree, Health Care Administration (2007 - 2008)
DeVry University
Oakbrook Terrace,
Bachelor's Degree, Business (1998 - 2001)
DeVry University
Oakbrook Terrace,

How to write a medical practice manager resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in medical practice manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some medical practice manager interviews.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some medical practice manager interviews.

Here are example skills to include in your “Area of Expertise” on a medical practice manager resume:

Healthcare
Patients
Patient Satisfaction
Medical Practice
Patient Care
Practice Management
Patient Flow
Payroll
Human Resources
HIPAA

Medical Assistants
CPT
Financial Reports
OSHA
Surgery
Direct Supervision
Patient Service
Front Desk
Cycle Management
Family Practice

Vital Signs
CLIA
Staff Development
Patient Complaints
ICD-9
Insurance Verification
ICD-10
Epic
Hippa
EHR

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the medical practice manager position. Here is how to most effectively structure your work experience:

List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs.

How to write medical practice manager experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great medical practice manager resumes:

Work history example #1

Practice Administrator

Massage Envy

Managed and executed payroll effectively for 7 centers biweekly, equaling around 250 employees.
Developed and enforced policies and procedures and ensured optimal patient relations.
Assisted owner in compiling employee time sheets for payroll.
Designed a comprehensive spreadsheet to eliminate errors while processing payroll.
Assisted in payroll, scheduling and inventory.

Work history example #2

Practice Administrator

Kelly Services

Managed several dozen Linux servers manually.
Served as project leader for multiple HR, Payroll and Benefits Administration implementations including management of client relationships.
Converted practice from private to hospital setting PQRS and Meaningful Use Measures
Initiated seeking JCAHO compliance by creating and instituting all policies and procedures necessary for accreditation.
Negotiated contracts with all insurance carriers including BCBS, Aetna, Medicaid, Medicare and other payers.

Work history example #3

Medical Practice Manager

Greensville High School

Led initiative and execution of internal project management leadership training across information services division.
Instituted monthly meetings of all billing coordinators to train and update them on billing, coding, reimbursement and regulatory changes.
Trained staff and implemented new electronic medical record, EpicCare, at all practice locations.
Provided oversight of renovation of offices.
Established and implemented one of the most successful third party programs at Unisys in the Healthcare Practice.

Work history example #4

Administrator

HCR ManorCare

Helped navigate operations during a difficult survey process and change environment, including a new facility renovation.
Moved the facility from a Medicaid/Medicare denial of payment posture to fully admission-authorized for reimbursement.
Provided input to administrator for development of annual facility budget and individual departmental budgets.
Reorganized bed use transitioning an additional 32 beds to Medicare certification for better utilization and quality mix.
Implemented and drove new business objectives to decrease custodial care and increase sub-acute and short term rehab services within facility.

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Add an education section to your resume

Here is the best way to format your education section:

Display your highest degree first.
If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education.
If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from medical practice manager resumes:

Master's Degree in health care administration

Ohio State University, Columbus, OH

1998 - 1999

Master's Degree in business

University of Maryland - College Park, College Park, MD

1997 - 1998

Highlight your medical practice manager certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your medical practice manager resume:

Medical Assistant
Certified Billing and Coding Specialist (CBCS)
Certified Practice Manager (CPM)
Certified Medical Office Manager (CMOM)
Basic Life Support for Healthcare and Public Safety (BLS)
Certified Medical Manager (CMM)

Updated March 26, 2025

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