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Medical practice manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Rachael Perry,

Linda Galocy

Below we've compiled a list of the most critical medical practice manager skills. We ranked the top skills for medical practice managers based on the percentage of resumes they appeared on. For example, 16.4% of medical practice manager resumes contained healthcare as a skill. Continue reading to find out what skills a medical practice manager needs to be successful in the workplace.

15 medical practice manager skills for your resume and career

1. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how medical practice managers use healthcare:

Submit MDI - IC-10 codes with all insurance procedure codes to Dynasty HealthCare for billing.
Demonstrated solid understanding of patient needs and concerns, allowing for successful implementation of healthcare procedures.

2. Patients

Here's how medical practice managers use patients:

Established an active network of internists and hospital-based physicians who regularly referred their patients in need of chemotherapy.
Increased revenue by participating in promotional events and establishing positive relationships with potential new patients.

3. Patient Satisfaction

Here's how medical practice managers use patient satisfaction:

Resolved patient concerns to ensure patient satisfaction as measured by resident satisfaction surveys.
Communicated effectively with physicians to ensure patient satisfaction and compliance.

4. Medical Practice

The medical practice profession is concerned with the duties of health and health-related responsibilities. The primary role is to diagnose conditions, give treatments, research, and document health information. The medical practice is broad with an equally extensive job opportunity with skills needed for a successful medical practice career. These include customer/client service, reading, and writing, strong verbal communication, internal medicine and surgery, patient care, documentation, reporting, diagnosis, recording, CPR, and teamwork.

Here's how medical practice managers use medical practice:

Managed private specialty medical practice of physician board-certified in internal medicine and psychiatry.
Assisted solo practitioner in establishment and maintenance of first medical practice.

5. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how medical practice managers use patient care:

Researched practice area and arranged office locations according to necessity for patient care and proximity to hospital locations.
Participated in patient care conferences.

6. Practice Management

Typically, practice management refers to the responsibility of managing all aspects of medical practice. Thus, it covers administration, operations, finance, information technology, human resources, marketing, and compliance. Practice management tasks are usually handled by a practice manager, administrator, CEO, and COO.

Here's how medical practice managers use practice management:

Implemented electronic medical records/practice management software.
Practice management including hiring and training staff, payroll, 401 K plan and administrative duties.

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7. Patient Flow

Here's how medical practice managers use patient flow:

Evaluated operational efficacy and monitor delivery of patient services, including the review of physician activity to ensure efficient patient flow.
Managed all administration of private Cardiology Practice including, billing and collections, profitability, patient flow and personnel management.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how medical practice managers use payroll:

Implemented new Aide Services procedure reducing timekeeping and payroll discrepancies.
Handled all accounting responsibilities within practice, including payroll.

9. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how medical practice managers use human resources:

Managed daily operations of the administrative staff, which included front desk staff, vendors, human resources and accounting.
Coordinated recruitment, selection, and orientation for clinical and non-clinical staff along with Human Resources.

10. HIPAA

Here's how medical practice managers use hipaa:

Incorporated needed changes into the practice to assure compliance with JCAHO, National Patient Safety Goals, and HIPAA.
Served as the Privacy Officer, which included developing privacy procedures in compliance with HIPAA.

11. Medical Assistants

Medical assistants are healthcare professionals whose job is to assist physicians in hospitals, clinics, and health care facilities. Medical assistants offer both clinical duties -- taking and recording vital signs and medical histories of patients, etc, and administrative duties -- telephone calls, schedule appointments, billing, etc.

Here's how medical practice managers use medical assistants:

Supervised 4 office employees, 3 medical assistants and 2 lab assistants.
Supervised the activities of 4 office assistants and 4 medical assistants.

12. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how medical practice managers use cpt:

Bill and code patient encounters according to ICD10 and CPT guidelines.
Record statistics for daily counts, ICD9 and CPT coding.

13. Financial Reports

Here's how medical practice managers use financial reports:

Initiated review and modification of reporting process including sales, collections and other financial reports.
Prepared comprehensive financial reports and proposals for review.

14. OSHA

Here's how medical practice managers use osha:

Manage, OSHA, and State credentials.
Reviewed medical center laboratory compliance and proficiencies per OSHA regulations.

15. Surgery

Here's how medical practice managers use surgery:

Coordinated with other physicians that performed surgery with Plastic Surgeon.
Scheduled office operating room surgery and aesthetic treatments.

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What skills help Medical Practice Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on medical practice manager resumes?

Rachael Perry

Assistant Dean for Enrollment Management and Student Affairs, Binghamton University

I think it is important that graduates are able to articulate their skills to employers beyond just listing them generically on a resume or CV. As a pharmacist, communication skills are essential but listing "strong communication skills" is something everyone can put on their resume. Giving specific examples, numbers, or quantifiable metrics to demonstrate that you actually have those skills is much better. You also want to be sure that your CV/resume and cover letter are pristine, free of grammatical and spelling errors, because that is likely going to be the first impression of your communication skills.

What soft skills should all medical practice managers possess?

Linda Galocy

Director and Assistant Dean, Clinical Associate Professor, Indiana University Northwest

Writing skills, communication, organization, the ability to multi-task, critical thinking skills.

What hard/technical skills are most important for medical practice managers?

Linda Galocy

Director and Assistant Dean, Clinical Associate Professor, Indiana University Northwest

Technical skills are dependent on the job, but working with multiple types of software at one time is very common in the health information profession. Patient records are electronic. Therefore, the ability to learn and adapt to electronic health record systems is a must. In addition, supportive software is typically used in order to get the work done, such as an encoder, which allows a medical coder to assign codes to a patient record, a release of information system that is utilized for tracking requests for patient records from the time the request is received until it is complete. The ability for
+a health information professional to understand an entire process, such as the revenue cycle. There are many individuals involved in the process of obtaining payment for healthcare services rendered, and it is important for everyone to do their job, do it correctly, and when errors occur, work together to correct those errors.

Do you want to know more?

List of medical practice manager skills to add to your resume

The most important skills for a medical practice manager resume and required skills for a medical practice manager to have include:

Healthcare
Patients
Patient Satisfaction
Medical Practice
Patient Care
Practice Management
Patient Flow
Payroll
Human Resources
HIPAA
Medical Assistants
CPT
Financial Reports
OSHA
Surgery
Direct Supervision

Patient Service
Front Desk
Cycle Management
Family Practice
Vital Signs
CLIA
Staff Development
Patient Complaints
ICD-9
Insurance Verification
ICD-10
Epic
Hippa
EHR
Patient Scheduling
Medical Billing

Appointment Scheduling
Performance Reviews
Performance Evaluations
Internal Medicine
Office Policies
Physical Therapy
Medical Oncology
Staff Schedules
Bank Deposits
Patient Billing
A/R
EKG
Administrative Functions
Patient Appointments
Financial Management
Medicaid

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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