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  • Customer Success Manager

    Radnet 4.6company rating

    Remote or Somerville, MA job

    Job Description Responsibilities Job Title: Customer Success Manager Reports to: Commercial Leader FLSA Status: Exempt A Customer Success Manager (CSM) is responsible for ensuring customers achieve success and satisfaction with products and services. The CSM provides a voice, support, guidance, and knowledge resources to help customers achieve their business objectives and improve patient care through effective use of our products and services. Our CSMs create and implement customer strategies that work, resulting in high customer satisfaction and retention. The CSM should have extensive product knowledge, problem-solving skills, and the ability to develop trusted relationships. The CSM is also responsible to act as a liaison between the customer and internal teams, advocating for the customer while driving continuous improvement in our offerings. Essential Duties and Responsibilities Relationship Management: Build and maintain strong relationships with key stakeholders within customer organizations. Regularly engage with customers to understand their challenges, goals, and ensure satisfaction. Presents solutions that meet customer objectives Provides prospect/client guidance through short- and long-term strategic planning; continuously being mindful of where we may make a contribution to the client's long-term business success. Product Expertise: Develop a deep understanding of the company's product/service offerings. Use this expertise to provide guidance, best practices, and recommendations to customers. Customer Advocacy: Act as the voice of the customer within the company. Advocate for customer needs, communicate feedback to relevant internal teams, and work towards solutions that address customer concerns. Retention and Growth: Proactively identify opportunities for upselling or cross-selling based on the customer's needs and usage patterns. Aim to increase customer retention and expansion of services. Identifies at-risk client relationships and leads the team to correcting any identified issues. Issue Resolution: Address customer concerns and issues effectively and efficiently. Coordinate with internal teams to provide timely resolutions. Data Analysis: Utilize customer data, product adoption data, lifecycle stage and feedback to derive insights, identify trends, and suggest improvements to enhance the customer experience. Manages and documents Quarterly Business Review process and scheduled meetings with customers. Serve as a communication interface between the client, the sales team, services teams, and any other internal division involved with the accounts under your responsibility. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience 2+ years of experience in a CSM role, especially in an MSP environment, technology, or a health care setting Bachelor's degree in Healthcare, Business Administration, and/or Marketing and/or a related field medical/pharma/science field (or equivalent level of practical technical experience in radiology) Proven experience in a customer-facing role, preferably in Customer Success, Account Management, or Sales. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Proficiency in CRM and/or CSM software and data analysis tools. Ability to multitask, prioritize, and manage time effectively. A minimum of 3 years working experience as a radiographer/application specialist/MRI specialist or mammographer within a clinical setting. Strong relationship-building skills Strong attention to detail. Ability to work independently (home office) and as a team player. Proven ability to build and maintain influential customer relationships. Superb verbal and written presentation and communication skills Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit. Time Management: Plans how to achieve key priorities weekly; Reviews results of time plans weekly; Schedules time realistically; Achieves key priorities daily; Balances personal and professional objectives. Ability to travel national incidentally internationally Preferred Qualifications: Experience in Healthcare and/or Healthcare IT. Understanding of radiology workflow Familiarity with Salesforce CRM, Google Suite, Microsoft Suite, Healthcare Applications/Products Physical Demands This position often requires sitting for long periods of time, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Must be able to use a computer and other office machinery including copiers, scanners and computer software. Working Environment Representatives work remotely with the need to travel domestically or internationally 25-50%. NOTE: This position is not eligible for visa sponsorship
    $78k-115k yearly est. 3d ago
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  • Manager Change & Employee Experience (Hybrid)

    Baylor Scott & White Health 4.5company rating

    Remote or Dallas, TX job

    The Manager of Change and Employee Experience is responsible for supporting change management strategies and designing and implementing processes, metrics, and programs that enhance the end-to-end employee experience. The Manager of Change and Experience will assist in the planning, development, and implementation of organizational change and culture programs for Baylor Scott & White Health (BSWH) and will build a deep understanding of the end-to-end employee experience, the strategic drivers, current pain points, and future needs by gathering and analyzing data from multiple sources. The individual will ensure consistent leading practices are applied across change management programs and the employee experience with minimal disruption to BSWH operations. ESSENTIAL FUNCTIONS OF THE ROLE Supports the development and implementation of the change management methodology and enterprise standardization, and supports evolution of BSWH change management plans and strategies to drive new ways of working, behaviors, and cultural shifts for the organization. Assists in the development, delivery, and tailoring of change plans to address the ongoing needs and business objectives. Ensures consistent leading practices across journeys, solutions and experience initiatives. Assists in the identification of CX and EX interdependencies and contribute to resolution. Leverages customer and employee insights to help make data-driven, customer-centric decisions that support employee and customer satisfaction. Responsible for development and execution of measurable, results-based strategies and related deliverables that support experience programs. Leads BSWH's end-to-end employee experience design efforts - from framing the problem and ideation through implementation. Utilizes human-centered design practices to tackle complex problems and enhance employee experiences. Works closely with cross-functional stakeholders to look at the full organizational ecosystem and ensure experiences resonate as intended. Shares insights and data through strong narrative writing and storytelling and clear, thorough recommendations based on the analysis. KEY SUCCESS FACTORS Highly organized, energetic, and creative thinker. Previous consulting experience preferred. Strong analytical skills with the ability to translate analysis into recommendations. Track record of working across multiple teams to build, operationalize, improve, and scale programs. Strong oral and written communication skills. Experience designing and leading business transformation projects. Ability to succeed in team-based or independent environments. Well-organized with the ability to handle several projects/clients simultaneously. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification * EXPERIENCE - 5 Years of Experience
    $50k-90k yearly est. 27d ago
  • Clinical Genomic Scientist- Clinical Indication

    Baylor Genetics 4.5company rating

    Remote job

    Baylor Genetics, one of the world leaders in clinical molecular genetics, is excited to announce an opening in the Clinical Genomics Interpretation (CGI) division. This role requires a comprehensive understanding of clinical genetics, familiarity with reviewing clinical notes, and ability to interpret a pedigree. As part of the WGS Clinical Indication Team, the “Clinical Genomic Scientist” reviews clinical notes and converts patient phenotypes into Human Phenotype Ontology (HPO) terminology, records prior genetic testing history, interprets family history from pedigrees, and confirms consent answers from test requisition forms. The Clinical Genomic Scientist position is a remote work opportunity, with daily huddles, clear objectives, and flexible scheduling. Come join our team from the comfort of your home office! Duties and Responsibilities on the WGS Clinical Indication Team: 80 to 100%: Reviewing test requisition forms and clinical notes, extracting clinical information into structured data, such as HPO terms Up to 20%: As needed, opportunities for cross-training in WGS variant curations or WGS report writing may become available Qualifications Degree: Master's in Genetic Counseling, MD/PhD with a background in clinical genetics Preferred: Master's in Genetic Counseling Experience: Expertise in concepts of clinical medicine, genetics, genomics, and molecular biology. Experience in communicating genetic details effectively. Excellence in reading/writing medical language. Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). Desired: Experience in genetic counseling, familiarity reviewing clinical notes and medical writing. Desired: Familiarity with American College of Medical Genetics (ACMG) variant curation guidelines. Desired: Knowledge of genomic variation and its correlation with human disease. Rank: Clinical Genomic Scientist - Clinical Indication I Degree: Masters in Genetic Counseling, MD, or PhD in clinical medicine, genetics, molecular biology, or equivalent. 0-1 years of experience with Human Phenotype Ontology (HPO)-related work and/or clinical experience. Rank: Clinical Genomic Scientist - Clinical Indication II Degree: Masters in Genetic Counseling, MD, or PhD in clinical medicine, genetics, molecular biology, or equivalent. 2-4 years of experience with Human Phenotype Ontology (HPO)-related work and/or clinical experience. Rank: Clinical Genomic Scientist - Clinical Indication III Degree: Masters in Genetic Counseling, MD, or PhD in clinical medicine, genetics, molecular biology, or equivalent. 4-6 years of experience with Human Phenotype Ontology (HPO)-related work and/or clinical experience. Thorough understanding of American College of Medical Genetics (ACMG) variant curation guidelines. Track record of high quality and leading projects toward goals Rank: Clinical Genomic Scientist - Clinical Indication - Senior Degree: Masters in Genetic Counseling, MD, or PhD in clinical medicine, genetics, molecular biology, or equivalent. 4-6 years of experience with Human Phenotype Ontology (HPO)-related work and/or clinical experience. Thorough understanding of American College of Medical Genetics (ACMG) variant curation guidelines. Track record of high quality, leading projects toward goals, training coworkers, demonstration of workflow process improvement Competencies: Quality Assurance, Analytical and Problem-Solving Skills, Technical Skills, Interpersonal Skills, Oral and Written Communication, Teamwork, Organizational Support, Safety and Security, Dependability, Innovation, Adaptability. Physical Demands and Work Environment: At your Home Office: Frequently required to sit, using screen, keyboard, and mouse. Punctuality attending virtual meetings Occasional weekend rotation may be needed (for example, once a month)
    $118k-155k yearly est. 42d ago
  • PFS Performance Data Analyst, Denials Analysis

    Hennepin County Medical Center 4.8company rating

    Remote or Minneapolis, MN job

    We are currently seeking a PFS Performance Data Analyst to join our Denials Analysis team. This full-time role will work remotely (Days, M- F). Purpose of this position: The PFS Performance Data Analyst position plays an analytic support role in investigating, understanding, and addressing data issues that arise in delivering data integration and analytic services for internal and external customers. The position is responsible for: performing data extraction and analyses and routine quality review activities; serving as a resource and supporting process improvement efforts to address root cause and/or efficiency issues. RESPONSIBILITIES * Supports Revenue Cycle on organization-wide process improvement initiatives focused on improved data quality and workflow efficiency (ie. Vendor Management, Metrics and Denial Taskforces * Responds to ad-hoc audit / data analyses as requested by internal and external stakeholders * Compile, analyze, and interpret data and information from various sources * Generate reports supporting performance improvement and research activities for Revenue Cycle * Works in data quality investigation role, utilizing dashboards, reporting workbench, vendor reports * Explores reconciliation files and process to identify causes of unusual findings. * Works collaboratively with internal and external stakeholders in the investigation and assists in making recommendations for solutions * Ensures continuous quality improvement in maintaining, recommending additions/revisions to data quality edits, and other QA activities * Develop graphs, reports, and presentations of results, trends, data mining and perform basic statistical analyses for projects and reports * Promotes effective working relations and works effectively as part of a department/unit team interdepartmentally to facilitate the department's ability to meet its goals and objectives * Perform other related duties as assigned QUALIFICATIONS: Minimum Qualifications: * Bachelor's degree in health administration, business, health informatics, * One year of experience in a healthcare revenue cycle environment * Previous experience with data analysis * OR- * An approved equivalent combination of education and experience Preferred Qualifications: * 5 years of experience with data analysis strongly preferred Knowledge/ Skills/ Abilities: * Proficiency in Microsoft Word, Excel, Access, and PowerPoint * Strong problem-solving and analytical skills * Possess ability to communicate in any medium * Possess organizational and interpersonal skills * Function independently with minimum guidance * Epic experience strongly preferred License/Certifications: * Certification in Epic SQL within 12 months of hire
    $57k-75k yearly est. 41d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Sacramento, CA job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $61k-99k yearly est. 4d ago
  • Senior Corporate Compliance Consultant- Healthcare Billing

    Baylor Scott & White Health 4.5company rating

    Remote job

    Description - External The Healthcare Billing Compliance Consultant Sr performs ongoing activities related to the development, implementation, maintenance of, and adherence to established policies and procedures in compliance with federal, state, and local laws and regulations. SALARY The pay range for this position is $31.73 (entry-level qualifications) - $54.90 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience ESSENTIAL FUNCTIONS OF THE ROLE This position will be supporting Hospital and Professional areas of billing compliance: * Conducts audits and assessments to ensure compliance with BSWH policies and CMS and Texas Medicaid regulations, providing reports, recommendations, and corrective action follow-up. Monitors trends to identify deficiencies and training needs. * Helps in reviewing reported compliance incidents and complaints applicable to BSWH policies and procedures or federal and state laws. May coordinate investigations through completion and appropriate reporting. Follows through to implement effective corrective actions. * Manages and develops education and training materials as appropriate; ensures that lessons are completed in a timely way. * Responds to inquiries and guidance requests utilizing applicable Medicare and Medicaid rules and regulations. Serves as a compliance resource to BSWH departments and entities on compliance matters. KEY SUCCESS FACTORS * Continually demonstrates initiative by learning business processes and applicable auditing techniques. * Ability to exercise good judgment, attention to detail, integrity, dependability, and objectivity. * Excellent written and oral communication skills based on level of expertise. * Proficient in Microsoft Word and Excel. * Demonstrates professional growth by obtaining continuing education and seeking certifications. Certified in Healthcare Compliance (CHC) preferred. BENEFITS Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based on position type and/or level Belonging Statement We believe that all people should feel welcomed, valued, and supported. QUALIFICATIONS * EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification * EXPERIENCE - 3 Years of Experience - Billing/Healthcare experience
    $31.7 hourly 34d ago
  • Collector 2

    Baylor Scott & White Health 4.5company rating

    Columbus, OH job

    The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system. **ESSENTIAL FUNCTIONS OF THE ROLE** Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. **SALARY** The pay range for this position is $16.12 (entry-level qualifications) - $24.17 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 2 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $16.1 hourly 47d ago
  • Manager Change & Employee Experience (Hybrid)

    Baylor Scott & White Health 4.5company rating

    Remote or Dallas, TX job

    The Manager of Change and Employee Experience is responsible for supporting change management strategies and designing and implementing processes, metrics, and programs that enhance the end-to-end employee experience. The Manager of Change and Experience will assist in the planning, development, and implementation of organizational change and culture programs for Baylor Scott & White Health (BSWH) and will build a deep understanding of the end-to-end employee experience, the strategic drivers, current pain points, and future needs by gathering and analyzing data from multiple sources. The individual will ensure consistent leading practices are applied across change management programs and the employee experience with minimal disruption to BSWH operations. **ESSENTIAL FUNCTIONS OF THE ROLE** Supports the development and implementation of the change management methodology and enterprise standardization, and supports evolution of BSWH change management plans and strategies to drive new ways of working, behaviors, and cultural shifts for the organization. Assists in the development, delivery, and tailoring of change plans to address the ongoing needs and business objectives. Ensures consistent leading practices across journeys, solutions and experience initiatives. Assists in the identification of CX and EX interdependencies and contribute to resolution. Leverages customer and employee insights to help make data-driven, customer-centric decisions that support employee and customer satisfaction. Responsible for development and execution of measurable, results-based strategies and related deliverables that support experience programs. Leads BSWH's end-to-end employee experience design efforts - from framing the problem and ideation through implementation. Utilizes human-centered design practices to tackle complex problems and enhance employee experiences. Works closely with cross-functional stakeholders to look at the full organizational ecosystem and ensure experiences resonate as intended. Shares insights and data through strong narrative writing and storytelling and clear, thorough recommendations based on the analysis. **KEY SUCCESS FACTORS** Highly organized, energetic, and creative thinker. Previous consulting experience preferred. Strong analytical skills with the ability to translate analysis into recommendations. Track record of working across multiple teams to build, operationalize, improve, and scale programs. Strong oral and written communication skills. Experience designing and leading business transformation projects. Ability to succeed in team-based or independent environments. Well-organized with the ability to handle several projects/clients simultaneously. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 5 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $50k-90k yearly est. 27d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Bismarck, ND job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $44k-69k yearly est. 4d ago
  • Collector 2

    Baylor Scott & White Health 4.5company rating

    Remote job

    The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system. ESSENTIAL FUNCTIONS OF THE ROLE Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. SALARY The pay range for this position is $16.12 (entry-level qualifications) - $24.17 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 2 Years of Experience
    $16.1 hourly 6d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Juneau, AK job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $58k-77k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Montgomery, AL job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $49k-74k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Lincoln, NE job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $40k-63k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Jefferson City, MO job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $53k-83k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Jackson, MS job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $42k-64k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Little Rock, AR job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $41k-63k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Denver, CO job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $42k-67k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Raleigh, NC job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $47k-73k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Helena, MT job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $46k-73k yearly est. 4d ago
  • Clinical Program Manager REMOTE

    Baylor Scott & White Health 4.5company rating

    Remote or Phoenix, AZ job

    **Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level. **Essential Functions of the Role** + Partners with internal and external stakeholders to meet contractual and/or regulatory obligations. + Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. + Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues. + Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements. + Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance. + Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. **Key Success Factors** + Project and/or Program Management experience + Process improvement and/or quality improvement experience + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands + Able to quickly establish professional and cooperative relationships with multidisciplinary team members + Excellent verbal and written communication skills + Excellent critical thinking skills with ability to solve problems and exercise sound judgement + Able to mentor, guide and train team members + Skill in the use of computers and related software + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - Grad of an Accredited Program + EXPERIENCE - 5 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: + -LCSW + -LMSW + -LMSW-AP + -LVN + -OT + -PT + -RN + -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) + -SLP + -LICDIET + -RD. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $43k-66k yearly est. 4d ago

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MPI Home Care may also be known as or be related to MPI Home Care, Medical Professional Inc. and Medical Professionals Inc.