Medical receptionist jobs in Bakersfield, CA - 34 jobs

Pain management clinic seeking Medical Records clerk with strong communication and time management skills. Duties include but not limited to: Processing Medical Records Request Processing Subpoenas Answering incoming calls Upload Documentation Data Entry Reviewing Medical Records for completeness and accuracy Benefits: 401(k) Paid time off Pay Holidays Dental insurance Health insurance Vision insurance Requirements 1year of Medical Records experience Valid Driver's License HIPAA Compliance

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a HIM/Medical Records Coordinator who: Under general supervision and in accordance with established policies and procedures, analyzes and maintains electronic medical charts filing system with accuracy, consistency, and completeness. Reviews and processes request for subpoenas received from outside attorneys, agencies, providers, and schools in compliance with applicable state laws. Performs a variety of clerical duties related to processing of electronic medical records and requests. Assist in the preparation of charts for patient's visits, audits, and to file their patients' reports. Essential Functions: Upholds Clinica Sierra Vista's Policies and Procedures, HIPAA, Compliance, Principles of responsibilities, and applicable state, federal, and local laws. Generate barcodes in EPIC EMR system module to identify patient data and demographic for electronic filing and analyzes electronic charts for accuracy, consistency and completeness. Usage of OnBase scanning module in order to scan batches of various medical records documents to upload documents through batch to index interphase into OnBase Indexing processing module. Usage of OnBase Production module for processing with incorporated data fields with attention to detail in the description to index, commit, and batch various types of patient medical records documents and/or reports through OnBase Production mode module to interphase in EPIC EMR files for end-user accessibility of records for continuity of care and services. Through automatization workflows, maintains EPIC ROI electronic Module for various types of Release of Information requests and identifying the requestor as Third Party, Patient, relation, and/or Provider request by verifying demographics. Fills in data with hard stops to complete module. Determines Medical Records Billing flow as “Do Not Bill, Pre-Pay, and/or Post-Pay. Enters all aspects and information of the billing and release address within the ROI module. Identifies the Release type and purpose of the request within the ROI module. Scans the authorization type documents and/or request by identifying the authorization type, the description, and expiration within the ROI module. Filters and identifies the request date range and type of information requested and produces a query within the ROI module. Keep track of comments, dates of requests, Date Need by, priority, and assignment of HIM/Medical Records Clerk in the data fields within the EPIC ROI Production Module system. Filters and generates outputs of EMR reports in order to fulfill to fulfill the requests based on the requestor's instructions. Completes the status of the Release through EPIC ROI module for tracking purposes. Maintains assigned ROI Releases for tracking purposes of all requests, ensuring the ROI functions for HIPAA is completed. Generates and electronically save Medical Records Invoices through incorporated EPIC Letters Modules ensuring the correct information and patient is extracted from the patient's demographic electronic medical record file. You'll be successful with the following qualifications: High school Diploma required. EMR experience. EPIC experience preferable. Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized. Customer service skills: communication, empathy, patience, and technical knowledge Work in team-oriented environment, and work well under deadlines. Previous experience in a community clinic setting Bi-lingual English and Spanish. Ability to handle multiple tasks and work in a busy environment. Ability to work evenings and weekends Ability to work at multiple clinic sites. Valid CA Driver's License and proof of insurance. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Job DescriptionBenefits: Life insurance 401(k) Dental insurance Health insurance Vision insurance The Neurological Institute is hiring an Offsite Medical Receptionist to support scheduling, insurance verification, and daily front-end operations. Youll work closely with our Scheduling, Authorization, and Billing teams to keep patient flow running smoothly. Responsibilities Schedule patient appointments and manage inbound calls Verify insurance plans and collect required information Use EHR/practice management systems Coordinate with Scheduling, Authorization, and Billing teams Assist with follow-ups, referrals, and provider support Requirements Bilingual: Spanish required Medical scheduling experience Knowledge of commercial, Medicare/Medicaid, HMO/PPO plans Experience with EHR/practice management software Strong communication and organizational skills Starting Pay based on experience; is negotiable

Kern Medical strives to recruit the highest quality candidates, resulting in a high performance workforce that consistently delivers quality patient care. • Extra-help employment has a limited term (up to 9 months). • Health Benefits coverage may be offered. Position: Outpatient Scheduler - Temporary/Extra Help - Shift - Outpatient Scheduling and Authorization Compensation: The estimated pay for this position is $21.000 to $25.8274 per hour. This reflects only a portion of the total compensation package for this position. Additional compensation may be available for this role through differentials, incentives, and bonuses. Job Description Under supervision, performs basic registration functions for the capture of pertinent demographic and insurance/payer information as well as scheduling activities, which may include: basic patient registration knowledge in order to effectively schedule appointments which will result in billable charges, collecting and entering accurate patient demographic information, selecting correct patient account information, validating necessity of authorization(s) for specific appointment types being booked and scheduled. DISTINGUISHING CHARACTERISTICS: Incumbents have hospital/healthcare knowledge or experience, and are expected to gain specific knowledge of the importance of patient and insurance demographic information and the availability of payment options for patients requiring a referral to a financial counselor. Outpatient Schedulers will be responsible for answering phones, directing patient calls to the appropriate departments when necessary and scheduling appointments for multiple different physicians, providers, specialties, clinics, and locations. Essential Functions: Answers patient calls, reviews process, and schedules appointments for exam or follow up; Calls patients to reschedule same day cancelled appointments; Enters all patient demographic information into electronic patient record system; uses other department applications for eligibility and authorization; Documents funding information from patients and provides information on available funding resources; refers patients to financial counselors when funding is not in place; Uses payer resources and websites to explore and assess eligibility; Works in collaboration with both outpatient authorizations as well as registration to identify and resolve issues and/or barriers; Submits and responds to requests for information and inquiries related to outpatient scheduling processes, policies, and/or other related information; researches and resolves customer problems; OTHER FUNCTIONS Performs other job-related duties as required. Employment Standards: High School Diploma, G.E.D. or equivalent; Six (6) months of outpatient clinic or medical office experience performing maintaining schedules OR an equivalent combination of education, training, or experience sufficient to successfully perform the essential duties of the job. Knowledge of: State and federal government funding programs such as Medicare, Medi-Cal, CCS, TRICARE/CHAMPUS, Workers' Compensation, and commercial insurance payers; Billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; Medical and insurance terminology; HIPAA privacy and compliance practices. Ability to: Communicate effectively both orally and in writing sufficient to perform the essential functions; Read, understand, and apply policies and guidelines; Obtain information from a variety of sources, including patients and families; Use computers and various software to accomplish work; Establish and maintain effective working relationships with patients, families, and other internal and external customers; Use tact and empathy in working with patients and families under stressful situations; Perform work effectively with frequent interruptions; Perform multiple tasks in a fast paced environment; lift, carry, push or pull files; Sit at work station for prolonged periods of time. SUPPLEMENTAL: Employees must maintain all health requirements designated by Kern Medical; Depending on assignment incumbents may be required to possess and maintain specific certificates of competency as a condition of employment; A background check may be required for this classification; All Kern Medical employees are designated “Disaster Service Workers”. In the event of a disaster or civil disorder, all Kern Medical employees are to remain at work or to report to work in a safe and practicable manner.

Responsive recruiter Benefits: 401(k) Competitive salary Health insurance Opportunity for advancement Vision insurance DV Therapy is seeking a proactive and detail-oriented Administrative Assistant in Scheduling to join our team. In this role, you will oversee front office operations, coordinate client appointments, and support both the clinical and administrative teams. The ideal candidate is empathetic, highly organized, and committed to providing exceptional client care. Responsibilities: Scheduling & Client Communication Coordinate and manage appointments using cloud-based software Maintain the master schedule with accuracy and timeliness Communicate with clients about reminders, changes, and rescheduling Front Office & Staff Support Greet clients warmly and manage check-ins Assist with onboarding and training schedules Maintain a welcoming and organized front office Records & Admin Support Organize electronic health records (HIPAA-compliant) Assist with billing inquiries and data entry Support general office tasks (filing, supplies, etc.) Qualifications: High school diploma or GED. Minimum of 1 year of scheduling or clerical experience preferred. Bilingual in Spanish is a plus. Proficiency in Microsoft Office and electronic health record systems. Strong communication skills with a positive, client-focused attitude. Ability to multitask and handle multiple priorities effectively. Benefits: We offer different benefits based on your work schedule: Full-Time and Part-Time. Please see below our benefits. About Us: DV Therapy is a multidisciplinary clinic providing ABA, OT, and Speech services to clients in both in-home and clinical settings. We are committed to delivering compassionate care, effective treatment plans, and continuous support to our clients and staff. Compensation: $19.00 - $20.00 per hour We provide therapy services in homes, clinic, online, and skilled nursing facilities. Our mission is to better serve our communities and provide a place where individuals can foster skills to effectively communicate with loved ones and peers. DV Therapy is dedicated to providing the following holistic services such as speech & language therapy services occupational therapy services social skills groups feeding, accent modification and more! Our licensed clinicians provide services in Antelope Valley, Los Angeles, Bakersfield and San Gabriel Valley.

Full-time Description Employment Details: Classification: Full-Time is non-exempt and will be paid on an hourly basis. Schedule: Monday-Friday 8am-5pm Benefits: · Medical · Dental · Vision · Paid Time Off (PTO) · Floating Holiday · Simple IRA Plan with a 3% Employer Contribution · Employer Paid Life Insurance · Employee Assistance Program Compensation: The initial pay range for this position upon commencement of employment is projected to fall between $20.96 and $26.19. However, the offered base pay may be subject to adjustments based on various individualized factors, such as the candidate's relevant knowledge, skills, and experience. We believe that exceptional talent deserves exceptional rewards. As a committed and forward-thinking organization, we offer competitive compensation packages designed to attract and retain top candidates like you. Position Summary: Reporting to the Utilization Management leadership, the Referral UM Coordinator plays a pivotal role in furnishing essential clerical support and aiding the clinical team within the UM department on a day-to-day basis. This pivotal position assumes responsibility for efficiently handling a substantial volume of prior authorization requests. The UM Referral Coordinator ensures that all orders and referrals align with the health plan's benefits and promptly escalates any exceptions to the UM clinical team. In adherence to UM guidelines and carve-out processes, certain authorizations are approved at a UM Coordinator level by the UM Referral Coordinator. This role also encompasses the critical task of validating eligibility, benefits, and contract status for requested providers. On a regular basis, the UM Referral Coordinator interacts with various stakeholders, including UM staff, Medical Directors, other healthcare providers, health plans, and relevant personnel both within and outside the organization. The UM Referral Coordinator diligently and accurately processes medical authorizations, strictly adhering to company and departmental policies and procedures. This includes meticulous verification of all submitted information for accuracy. Furthermore, this position assumes the responsibility of independently managing assigned tasks and activities, following established policies and procedures with precision and expertise. Requirements Job Duties and Responsibilities: • Accurately processes medical authorizations according to company/department policies and procedures. • General knowledge of CPT and ICD9/ICD10 and HCPCS codes as it relates to the processing of medical billing and/or authorizations. • Familiar with medical terminology as it relates to IPA's, PPO's and HMO's • Ability to interpret and communicate complex contract or benefit language. • Strong problem-solving abilities. Ability to identify issues and problems within administrative processes and other relevant areas. • Composes basic letters, faxes, & emails which are sent to various providers as it relates to authorizations. • Works collaboratively with internal departments to obtain information or documentation required to accurately process authorizations. • Verifies all information in EZCAP is correct and makes changes/ updates as necessary. • Answers all authorization inquiries in a professional and positive manner ensuring that all information given is accurate. • Conducts calls to providers, facilities, vendors for additional information on authorization requests, as needed. • Place calls to members and providers regarding authorization outcome within the necessary notification timeframe. • Monitors emails and/or faxes daily and appropriately distributes incoming faxed requests. • Monitors the determination and notification Turn-Around Timeframes (TAT) and managing daily workload according to TAT requirements. • Troubleshoot calls from members, providers, health plans, hospitals, and other business affiliates to facilitate a seamless UM service. • Handles UM Department's mailing distribution and assisting in mail room, which may require scanning and inputting data in accordance with department practice. • Implements patient discharge plans delegated by Inpatient UM Nurse by coordinating with home care agencies, post-acute care facilities, durable medical equipment companies, transportation agencies and others as indicated. • Attentive to detail, accurate, thorough, and persistent in following through to completion of all activities, demonstrating initiative for completing work assignments. • Excellent communication skills; able to read, write, and speak articulately, using established channels of communication and reporting relationships within the organization. • Ability to communicate effectively with all levels of internal/external staff, management, members, physicians/physician office staff. • Knowledge of generally accepted professional office procedures and processes. Universal Healthcare MSO, LLC • Ability to use the following general office equipment correctly and safely: desktop computer for data entry and typing, copy machine, scanner, facsimile machine, and telephone equipment. • Ability to create professional documents using proper grammar and punctuation. • Ability to handle various situations in a professional manner, always demonstrating excellent customer service and ability to adapt to change. • Coordinates continuity of care with external healthcare organizations and facilities, including obtaining authorizations for services as directed by the clinical staff. • Assist with creating and faxing authorizations for DME, HH, IV antibiotics, facility transfers, and other health care needs. • Participates in Patient-Centered quality improvement initiatives. • Assist in mailing, sending, and gathering CMS notices from home health agencies and skilled nursing facilities. • Process Denial Letters while adhering to health plan requirements, CMS, and DHCS. • Updating and maintaining the most current required Health Plan templates • Perform all other duties as assigned Qualifications: • Three (3) or more years working in a health care or other related business environment working in authorizations, medical assisting and/or medical billing services preferred. • General knowledge of EZCAP preferred. • General knowledge of Microsoft Office applications; Excel, Word; proficient in the use of Outlook. • High school diploma or equivalent required. • Completion of vocational school program in medical assisting, medical front office, or medical billing and coding preferred. • Ability to create professional documents using proper grammar and punctuation. • Ability to handle various situations in a professional manner, always demonstrating excellent customer service and ability to adapt to change. • Ability to continually re-prioritize to meet the needs of internal and external customers throughout the workday. • Willingness to work as part of a team, working collaboratively with others to achieve goals, solve problems, and meet established organizational objectives. • Ability to be reliable in attendance and timeliness to work schedules. • Ability to adhere to dress code, good grooming, and personal hygiene habits. • Ability to maintain knowledge of and conform to company policies and procedures. Ability to always maintain strict confidentiality. Salary Description $20.96-26.19 Hourly/$43,596.80-$54,496.00 Annually

Where You'll Work Founded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area's only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. Learn more here at ***************************************************************************** #bakersfield RN One Community. One Mission. One California Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement. Registration Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units. Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. Properly identifies the patient to ensure medical record numbers are not duplicated. Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete. Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes. Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement. Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified. Identifies all forms requiring patient/guarantor signature and obtains signatures. Ensures all required documents are scanned into the appropriate system(s). Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.). Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live. Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas. Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process. In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required. Verification, Authorization, and Compliance Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage. Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations. Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary. Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity. Verifies patient liabilities with payers, calculates patient's payment, and requests payment at the time of registration. Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment. Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment. Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay. When collecting patient payments, follows department policy and procedure regarding applying payment to the patient's account and providing a receipt for payment. Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system. When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay. Complies with HIPPA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process. Financial Processing and Assistance Understands and follows the Delay/Defer procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately. Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate. Documents the referral to the Patient Registration Specialist in the ADT system. Provides financial clearance services to self-pay patients prior to discharge or within 24-business hours. Acts as resource to other hospital departments regarding insurance benefits and requirements and collaborates with other departments, as needed, to ensure proper compliance with third party payer requirements. Other Duties Understands and follows the Cashier policy and procedures. Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. Will have access to both single card transactions as well as access to data from multiple transactions or reports and files containing bulk transactional information containing un-encrypted or un-redacted credit card information. If required by facility, inventories and stores patient's valuables following proper procedure. Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs. The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Job Requirements Required High School Graduate General Studies, upon hire or High School GED General Studies, upon hire and Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. and Applicable education and/or training can be used to balance a lack of experience and Experience in requesting andprocessing financial payments. and None, upon hire Preferred 2 years experience working in a hospital Patient Registration department, physicianoffice setting, healthcare insurancecompany, revenue cycle vendor, and/orother revenue cycle related roles

We are looking for a Front Desk Receptionist for our medical office. The successful candidate will be responsible for greeting visitors, answering phones, and providing administrative support. This position requires excellent customer service skills, the ability to multi-task, and strong organizational skills. The ideal candidate will be able to handle a variety of tasks in a fast-paced environment and can prioritize tasks and manage time efficiently. Requirements - Bilingual (Spanish) - High School Diploma - Good written communication skills - Good organization skills - Exceptional customer service skills - Computer proficient (Word, Excel, Outlook) - Rotating Shifts

Job Description Apply Here: ********************************************************************************** Referral Coordinator You will be the main point of contact for all referrals, and will be scheduling all of our new patients. Also, as a Referral Coordinator you will learn to thoroughly understand and comprehend different retinal diagnoses, and appropriately differentiate between emergent and non-emergent referrals. You will utilize a high level of customer service skills and phone etiquette to provide professional, and efficient service for our referring physicians and their patients. Responsibilities & Duties Answer all incoming calls from referring physicians and ensure their requests are fulfilled and questions answered as needed Provide referring physicians data on referred patient exams as needed Appropriately schedule all referred patients in a timely manner, based on diagnosis and urgency of the referral Ensure complete patient demographics, insurance information, and appropriate clinical information is recorded in the chart Ensure all outgoing referrals are submitted for approval with appropriate ICD and CPT codes as requested by insurance carriers Contact insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, and prognosis to insurance carriers Establish relationships with service providers and personnel Point of contact for patients and referring provider for any questions or concerns Assist in problem-solving potential issues related to referrals working under the guidance of the Clinic Manager Responsible for scheduling and notifying patients of scheduled appointments via phone, email, mail Responsible for calling referring providers' offices to gather consultation notes Responsible for scanning all documents and consultation notes in patient's charts Communicate with CRC doctors and Clinic Manager on any delay and / or issues regarding referrals Review all incoming faxes in a timely manner regarding patient referrals Facilitate clinical communications as needed Listen and respond to patient's and referring provider needs and provide guidance and information. Schedule urgent appointments, based on necessity and acuity Monitor, accurately document, and communicate patient condition as appropriate in the EMR system Serve as backup for incoming phone calls if necessary due to high volume of calls

Title: Patient Access Specialist Under the supervision of the Patient Access Supervisor (PAS), the Patient Access Specialist (PAS) of Omni Family Health (Omni) provides [insert language] to a growing network of state-of-the-art health centers serving California's Central Valley. As a member of the organization's Finance Department, the PAS is responsible for Facilitates timely access to care by ensuring patient eligibility and benefits are verified prior to services. Works with health plans to obtain prior authorization for services when required. Performs Commercial, Medicare and Managed Care billing and research within timeframe and benchmark expectation set by Omni Family Health Management. Responsible correcting claim edit and successfully processing a clean claim. Has knowledge of commonly used medical terms and billing procedures. Job Duties: 1. Responsible for verifying patient benefit eligibility for all treatment/procedures . Obtains pre-authorization, if required. 2. Verifies accuracy of patient information, such as demographic data, and applies any necessary updates or corrections in order to achieve a clean claim submission. 3. Resolves any issues or discrepancies that arise during the verification process. Refers more complex issues to management. 4. Review RTS manager daily to correct errors identified prior to patient visit. 5. Research documentation with physician and/or other medical personnel if clarification is required. 6. Ensures the department provides cohesive support to the mission, vision, and core values while delivering superior customer service. 7. Works closely with all corporate branches, divisions, and/or departments in accordance with Omni's policies and procedures. 8. Other duties and/or responsibilities as the PAS may be assigned from time to time. 9. Some travel may be required. Additional Duties: 1. Health Insurance Portability and Accountability Act (HIPAA) Compliance: Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. 2. Compliance: Ensure compliance with all local, state, and federal regulations. 3. Quality Assurance/Quality Improvement (QA/QI): Participate as required in QA/QI activities and contribute towards the overall quality improvement initiatives of the organization. 4. Information Technology (IT): May be required to learn and use the electronic health record and its components as required by the job functions and highlighted in the policies and procedures. These components include NextGen, Practice Management System (PMS), Quality Systems Inc. (QSI), and other electronic features as they are developed and implemented, as applicable to work environment. 5. Patient Centered Medical Home (PCMH): All employees will participate in PCMH at Omni Family Health. 6. Audits: Contributes to required Health Resources and Services Administration (HRSA), Operational Site Visit (OSV), The Joint Commission (JC), and other audit events. Qualifications, Education, and Experience: 1. High School Diploma or GED certificate. 2. Two (2) years of experience in billing and account receivables in a healthcare setting, preferably a Federally Qualified Health Center (FQHC). 3. General knowledge of coding rules, regulations, and third party payer requirements preferred. Skills/Competencies: 1. Ability to work under pressure. 2. Ability to handle multi-functions. 3. Understanding of community based organizations. 4. Ability to demonstrate effective communication skills (verbal, nonverbal, written) with the medical/dental staff and Office Managers. 5. Ability to work proficiently and efficiently on a timely manner. 6. Ability to problem-solve and make decisions consistent with organizational policies and procedures 7. Able to work independently, demonstrating effective initiative, follow-through, organizational skills 8. Knowledge of all payer codes. 9. Knowledge of all programs offered by OFH. 10. Must be alert and respect confidentiality of information of all types “general personnel, and/or patient related information.” 11. Promotes and believes in Omni's mission statement. 12. Ability to relate to the public regardless of race, ethnicity, religion, age, sex, disability, or economic status. Responsible To: Billing Supervisor

Ricks Family Orthodontics is seeking a Front Office Assistant to join our team of dental professionals. As the initial point of contact, you will have the chance to create positive patient experiences by welcoming our guests and making them your top priority. We emphasize teamwork and strive to provide our staff with a collaborative and supportive environment. If you have a niche for customer service and meet our qualifications below, apply today! Compensation: $18-20 per hour, based on experience Schedule Full-time Monday through Friday Benefits Medical, dental, vision, and life insurance Short and long-term disability PTO and paid holidays 401(k) Qualifications Prior hands-on front office experience in an Orthodontic setting Knowledge of Cloud 9 and/or Ortho Edge 2 is a plus Ability to multitask and schedule patient appointments Excellent phone etiquette skills Positive and drama free attitude INDHRFO02

The Medical Assistant (M.A.) under direct supervision will perform routine patient care, technical and supportive functions in a Rural Health Clinic setting. The Medical Assistant will function within the scope of practice as described by the State of California Board.

Record medical and administrative information in accordance with our established charting and documentation policies and procedures Maintain the Daily Census Report and submit to Nurse Supervisor/Charge Nurse. Maintain an up to date roster of residents for your assigned unit. Fill out resident charge slips and submit to the Business Office. Answer telephone, page calls, deliver messages to residents, etc. , as necessary. Maintain a current listing of emergency phone numbers for your assigned unit. Maintain and forward daily tardy and absentee reports to the Business Office Record appropriate resident identification data on designated medical records, wristbands, ID cards, etc. , as required. Transcribe physicians' orders to care plans, medication cards, treatment plans, etc. , as required. Report to the Nurse Supervisor/Charge Nurse discrepancies found in transcribing physicians' orders, diet orders/changes, charting, etc. Review medication cards for completeness of information, accuracy in the transcription of the physician's order, legibility, etc. , as directed. Chart nurses' notes in an informative and descriptive manner that reflects the care provided as well as the resident's response to the care. Forward new diet orders and/or diet changes to the Director of Food Services. Notify the resident's next of kin when there is a change in the resident's condition as instructed. Admit, transfer, and discharge residents. Assist in arranging for transportation, packing residents' belongings, escorting them to discharge/transfer area, loading, etc. , as necessary. Complete necessary medical and administrative records upon the resident's admission, transfer, and/or discharge. Forward completed charts of discharged residents to the Medical Records/Health Information Department. Attend various committee meetings of the facility (i. e. , Infection Control, Policy Advisory, Pharmaceutical, Quality Assurance & Assessment, etc. ) as required. Assist the Nurse Supervisor/Charge Nurse in developing work assignments, schedules, etc. , as required. Develop and maintain a good working rapport with inter departmental personnel, as well as other departments within the facility. • Inform nursing service personnel of new admissions, their expected time of arrival, room assignment, etc. Greet newly admitted residents upon admission. Escort to room as necessary. Encourage attending physicians to record and sign progress notes, physicians' orders, etc. , on a timely basis and in accordance with current regulations Inform family members of the death of a resident as instructed. Call funeral homes when requested by the family. Attend and participate in annual facility in service training programs as scheduled (e. g. , OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc. ). Participate in appropriate in service training programs prior to performing tasks that involve potential exposure to blood/body fluids. Participate in the implementation, and maintenance of the infection control program for monitoring communicable and/or infectious diseases, including TB, among the residents and personnel. Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs. Ensure that all personnel involved in providing care to the resident are aware of the resident's care plan and that nursing personnel refer to the resident's care plan prior to administering daily care to the resident Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Treat all residents fairly, and with kindness, dignity, and respect. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Other duties as assigned by the supervisor/DON/Administrator. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Must have exceptional communication and customer service skills. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, a basic knowledge of medical terminology and nursing practices is helpful Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

PATIENT POPULATION: The patient population served can be all patients, including geriatric, adult, adolescent, pediatric, and newborn. This also includes services which affect facility staff, physicians, visitors, vendors and the general public. POSITION SUMMARY: Under the direct supervision of a licensed nurse, the Unit Clerk is responsible for performing and organizing the clerical activities necessary to maintain the medical record, ordering of office and medical supplies, and the coordination of on-going activities within the assigned unit. Under the direction of the Charge Nurse or Nursing Supervisor the role of Unit Clerk is responsible for assisting in assigning and placing patients in appropriate rooms. Must be able to work normal/scheduled working hours to include Holidays, call-backs, weeknights, weekends, and on-call. Agrees to participate, as directed, in emergencies and community disasters during scheduled and unscheduled hours. As a designated disaster service worker you are required to assist in times of need pursuant to the California Emergency Services Act. (Gov't. Code §§ 3100, 3102) Needs to recognize that they have an affirmative duty and responsibility for reporting perceived misconduct, including actual or potential violations of laws, regulations, policies, procedures, or this organization's standards/code of conduct. The employee shall work well under pressure, meet multiple and sometimes competing deadlines; and the incumbent shall at all times demonstrate cooperative behavior with colleagues and supervisors. EDUCATION/TRAINING/EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual should be a high school graduate or equivalent. Must fall into one of the following categories: (1) have successfully completed the Skills Lab and fundamentals of bedside care portion of their R.N. Program; or (2) have C.N.A. patient experience in a healthcare facility for six (6) months or greater; and (3) have their current and valid CNA license. Must have a basic understanding of Medical Terminology. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence if required. Ability to speak English, write legibly, and read, understand and follow directions. Have a basic understanding of Medical Terminology. Ability to calculate figures and amounts such as metric system proportions and percentages if required. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. To perform this job successfully, an individual should have basic computer skills. LICENSURE/CERTIFICATIONS: Must have and maintain current BLS certification or obtain within orientation process, prior to hands-on patient care. Responsibilities and Essential Functions: *Indicates Essential Function 1 * On shift assigned, the Unit Clerk is responsible for all clerical duties related to computer entry and retrieval of data. Assists with the paper flow for admissions, transfers, discharges, and deaths. 2 * Maintains the medical record on each patient within the assigned unit. Assembles chart, transcribes orders for verification by R.N. Files reports. Maintains accuracy, completeness and neatness of the medical record. 3 * Utilizing appropriate telephone etiquette, answers phone promptly, screens, refers calls in accordance to policy and dispatches messages as requested. Initiates phone calls for nursing staff to physicians, nursing administration, UR, etc. 4 * Promptly and professionally responds to all patient call lights and refers patient needs to appropriate staff. Alerts shift charge nurse of undue delays in patient care. 5 * Demonstrates the working knowledge of how to correctly complete forms including consents, transfers, deaths, AMA, Occurrence Reports, etc. Accurately inputs orders for scheduling tests, x-rays and procedures via the order entry computer system. 6 * Demonstrates a thorough working knowledge of medical and pharmaceutical terminology. 7 * Monitors and coordinates flow of visitors in and out of departments. Demonstrates reverence for life, respect for inherent dignity and worth of each individual, and maintenance of patient privacy and confidentiality. 8 * Is flexible when asked to assist with transportation of patients, equipment and supplies. Completes all other tasks as designated by Unit Director or designee. 9 * Ensures adequate and accurate inventory of all office, chart and medical supplies. 10 * Demonstrates dependability and professional image by, but not limited to, adhering to dress code, reporting to duty on time, and using benefit time appropriately, maintains a safe and clean work area for promoting patient and visitor satisfaction. 11 * Participates in adherence to the Joint Commission "National Patient Safety Goals for Hospitals" as defined by Scope of Practice. 12 * Documentation reflects compliance with established Hospital policies and procedures. 13 * Be in attendance on site and arrive to work on time.

Full-time Description We are a growing pain management practice dedicated to providing high-quality, compassionate care to our patients. We are seeking a detail-oriented and reliable Medical Biller & Records Coordinator to support our billing operations and medical records processing. Key Responsibilities Post insurance and payments accurately and timely Review Explanation of Benefits (EOBs) and resolve payment discrepancies Follow up on unpaid, underpaid, or denied claims Submit corrected claims and appeals as needed Process and send medical records to insurance companies, attorneys, and other authorized parties Ensure compliance with HIPAA and patient privacy regulations Maintain accurate billing and medical record documentation in the EMR system Benefits Paid time off and holidays Dental, Medical, Vision Health benefits Supportive and professional work environment Requirements Qualifications Previous experience in medical billing Strong knowledge of insurance claims, EOBs, and payment posting Experience handling medical records requests Proficiency with EMR/EHR systems Strong attention to detail and organizational skills Ability to work independently and meet deadlines Knowledge of HIPAA compliance standards Preferred Skills Experience with pain management procedures and billing Familiarity with Medicare, Medicaid, and commercial insurance plans Excellent written and verbal communication skills

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a HIM/Medical Records Coordinator who: Under general supervision and in accordance with established policies and procedures, analyzes and maintains electronic medical charts filing system with accuracy, consistency, and completeness. Reviews and processes request for subpoenas received from outside attorneys, agencies, providers, and schools in compliance with applicable state laws. Performs a variety of clerical duties related to processing of electronic medical records and requests. Assist in the preparation of charts for patient's visits, audits, and to file their patients' reports. Essential Functions: * Upholds Clinica Sierra Vista's Policies and Procedures, HIPAA, Compliance, Principles of responsibilities, and applicable state, federal, and local laws. * Generate barcodes in EPIC EMR system module to identify patient data and demographic for electronic filing and analyzes electronic charts for accuracy, consistency and completeness. * Usage of OnBase scanning module in order to scan batches of various medical records documents to upload documents through batch to index interphase into OnBase Indexing processing module. * Usage of OnBase Production module for processing with incorporated data fields with attention to detail in the description to index, commit, and batch various types of patient medical records documents and/or reports through OnBase Production mode module to interphase in EPIC EMR files for end-user accessibility of records for continuity of care and services. * Through automatization workflows, maintains EPIC ROI electronic Module for various types of Release of Information requests and identifying the requestor as Third Party, Patient, relation, and/or Provider request by verifying demographics. Fills in data with hard stops to complete module. * Determines Medical Records Billing flow as "Do Not Bill, Pre-Pay, and/or Post-Pay. Enters all aspects and information of the billing and release address within the ROI module. * Identifies the Release type and purpose of the request within the ROI module. Scans the authorization type documents and/or request by identifying the authorization type, the description, and expiration within the ROI module. * Filters and identifies the request date range and type of information requested and produces a query within the ROI module. Keep track of comments, dates of requests, Date Need by, priority, and assignment of HIM/Medical Records Clerk in the data fields within the EPIC ROI Production Module system. * Filters and generates outputs of EMR reports in order to fulfill to fulfill the requests based on the requestor's instructions. Completes the status of the Release through EPIC ROI module for tracking purposes. * Maintains assigned ROI Releases for tracking purposes of all requests, ensuring the ROI functions for HIPAA is completed. * Generates and electronically save Medical Records Invoices through incorporated EPIC Letters Modules ensuring the correct information and patient is extracted from the patient's demographic electronic medical record file. You'll be successful with the following qualifications: * High school Diploma required. * EMR experience. EPIC experience preferable. * Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook * Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized. * Customer service skills: communication, empathy, patience, and technical knowledge * Work in team-oriented environment, and work well under deadlines. * Previous experience in a community clinic setting * Bi-lingual English and Spanish. * Ability to handle multiple tasks and work in a busy environment. * Ability to work evenings and weekends * Ability to work at multiple clinic sites. * Valid CA Driver's License and proof of insurance. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Initiate, coordinate, monitor and maintain the credentialing and re-credentialing of all practitioners and allied health staff employed and/or contracted. Will also assist to perform duties regarding various managed-care activities Completion of health care professionals credentialing and re-credentialing applications including the privileging and re-privileging for all Practitioners and allied health staff employed/or contracted with all sites. In addition, responsible for the completion of the credentialing and re-credentialing of Other Licensed and Certified Practitioners Initiates and conducts primary source verification of practitioner's background, education/training and malpractice history through the use of online systems, written correspondence, telephone inquiries and other acceptable credentialing methods Identifies and evaluates potential red flags and works in collaboration with the credentialing manager to determine next steps Performs ongoing monthly and quarterly compliance reporting Analysis of report data and state board sanction information in compliance with regulatory on-going monitoring requirements Is responsible for preparation of materials and files for presentation and review by credentialing committee Perform data management and reporting from credentials database Collaborates with inter-departmental peers, including Quality Management and Operations to identify and implement best practices and to ensure an integral, timely, and consistent product Works with Human Resources/Operations department/Recruitment to ensure timely credentialing of new health care professionals Requirements Any combination equivalent to: An associate's degree AND one year of credentialing experience in a managed care setting or experience in the medical field with a thorough understanding of credentialing and privileging Background of strong administrative skills will also be considered Proven ability to function independently with minimal direct supervision required Strong organizational and communication skills required Excellent oral and written communication, interpersonal and computer skills required Proficient in Microsoft Office Suite (Outlook, Word, Excel) Comfortable extracting and formatting data for ad hoc report requests Attention to detail a must Confidentiality required

Job Summary: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them. Job Duties: Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures. Answer all incoming calls and route them to the appropriate staff. Register all patients per registration protocols an collect all documentation. Generate route slips for each patient, and assure that all services provided have been checked out properly. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient. Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected. Work closely with Medical, Dental and Nursing staff to assure smooth patient flow and cut down on waiting time. Work closely with the health promotion personnel and refer them to patients who did not keep their appointment for follow-up. Call and remind patient of his/her appointment. Follow up on “no show” patients on a daily basis. Communicate patient's problem/complaint to the office manager or his/her designee. Other related duty as the job requires. Job Requirements: Ability to work under pressure. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. Friendly personality with the desire to work with the public. Ability to handle multi-functions. Understanding of community based organizations. Communicate patients' problems to the medical staff. Knowledge of bookkeeping and office functions. Promotes and believes in OFH mission statement. Ability to relate to the public regardless of ethnic, religious and economic status. Other Duties HIPAA compliance - responsible for maintaining abreast of and in compliance with all H.I.P.A.A. regulations and requirements. Treats all member information confidential. Compliance - Ensure compliance with all local, state and federal regulations. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization. IT - Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. Qualification, Education, and Experience: High school graduate/GED. Formal training from a vocational school in lieu of the above. One year of medical experience from a similar setting. Ability to relate to patients, through familiarity with medical terminology and triage procedure. Must believe in health care with dignity for all. Ability to communicate with people and understand their problems. Ability to speak read and write in English and Spanish is desirable. All employees will participate in Patient Centered Health Home Model at Omni Family Health. Responsible To: Staff Dentist/Dental Director/Business Management Associate Classification: Full or Part Time Position, Non-exempt

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. Assign patients to provider panels ensuring balance. Receives monthly panel report and reviews PCP assignments. Determines continuity percentages for each provider - assure that majority of visits with PCP Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. Collaborates with appropriate site. communication with outside provider to ensure continuity. Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. Run, manage and analyze standard CSV reports. Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: Education: Medical Assistant certification or program completion preferred. Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. Bilingual (Spanish-English) preferred. Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. Must be able to work independently, handling high volume and multiple tasks. Must be reliable with attendance. Must be highly organized and detail oriented. Possess knowledge of modern office equipment, systems and procedures. Ability to multi-task and work efficiently in a potentially stressful environment. Ability to apply common sense understanding when carrying out detailed written or oral instructions. Must have excellent verbal and written communication skills. Ability to effectively present information and respond to questions from internal and external customers. Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. Teamwork skills a must. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!