Medical receptionist jobs in Bangor, ME - 72 jobs

DEOA is looking for a Medical Secretary to support an orthopedic sports medicine physician. This person must be well organized, have the ability to function in a fast-paced environment, and maintain an exceptional level of professionalism and customer service. Must be a team player and have excellent communication skills. Duties include: Scheduling patient appointments,scheduling surgeries, fielding phone calls, ensuring proper forms and paperwork are filled out and sent to the appropriate people, prior authorizations for injections and tests, ect. 5 years of medical office experience and experience with Athena EMR a strong plus. Competitive salary and full benefits offered with this position. Benefits: 401(k) Dental Insurance Flexible Spending account Health Insurance Life Insurance Paid Time Off Schedule: Monday to Friday.

Exciting Opportunity: Urgently hiring Administrative Assistant in Bangor, ME! Job Title: Administrative Assistant Pay: $20 - $22 per hour Hours: Monday to Friday, 8:00 AM - 4:30 PM As an Administrative Assistant, you'll: Assist the Licensing Coordinator with a variety of administrative tasks. Compose letters and manage email correspondence with professionalism and attention to detail. Answer incoming calls, providing exceptional customer service through phone and written communication. Perform backup front desk duties as needed. Manage multiple tasks efficiently while maintaining a high level of accuracy. What You'll Bring: High school diploma or equivalent Strong attention to detail and exceptional organizational skills. Excellent verbal and written communication abilities. A proactive approach to problem-solving and multitasking abilities. Previous experience in an administrative role is preferred. Why Join Us in Bangor? We value your development and offer pathways for advancement. Work in a professional environment that encourages collaboration and teamwork. Enjoy affordable health and prescription coverage with no waiting period. Location & Schedule: This position is on-site in Bangor, ME, with a consistent and reliable schedule of Monday - Friday 8:00am to 4:30pm. Ready to Take the Next Step? If you're excited about starting a rewarding career as an Administrative Assistant in Bangor, ME apply today or contact our recruiting team to learn more. Don't wait, we're hiring now! #BSCB

Are you a compassionate problem-solver who thrives in fast-paced settings and leads with kindness? Do you believe great care begins the moment someone walks through the door? If so, PCHC's Brewer Medical Center is looking for you! We're seeking a Patient Service Representative (PSR) who brings positivity, professionalism, and a commitment to stellar customer service. As a PSR, you'll be the first friendly face patients see-and a key part of creating a welcoming, respectful experience that reflects our mission to provide care for all. From check-in to coordination with clinical teams, your work helps ensure every patient feels seen, supported, and heard. Ready to make a meaningful impact? Apply today! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-time, Monday-Friday, 9:30am-6pm Highlights of the position: Provides high quality customer service to our patients by demonstrating kindness, effective communication, advocacy, and follow-through. Acts as first point of contact for matters pertaining to our patient care and schedule. Liaisons between patient and clinical team, ensuring communication is clear, accurate, and timely, and ensuring patient feels respected and heard. Is a welcoming and helpful presence to patients, both in-person and on the phone. Completes the registration process for patients at check-in and check-out, ensuring patient demographics, insurance information, and forms are updated and in compliance. Responsible for informing patients of any financial responsibility and collecting as appropriate. Understands PSR role as it relates to the revenue cycle process. Accurately schedules appointments following protocol and guidelines provided. Is educated on processes for records, referrals, billing, insurance, and our sliding fee application. Answers patient inquiries of all types to streamline the process for patients and reduce workloads of clinical teams. Collaborates with administrative and clinical teams to identify ways to improve patient experience. Join PCHC's nationally recognized non-profit organization: Federally Qualified Health Center offering integrated Medical Home Model Collegial professional atmosphere with informed leadership Competitive compensation and generous benefits PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: High school diploma or equivalent preferred Completion of Medical Terminology course preferred Two years of experience in medical office setting preferred Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ********************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Are you a compassionate problem-solver who thrives in fast-paced settings and leads with kindness? Do you believe great care begins the moment someone walks through the door? If so, PCHC's Brewer Medical Center is looking for you! We're seeking a Patient Service Representative (PSR) who brings positivity, professionalism, and a commitment to stellar customer service. As a PSR, you'll be the first friendly face patients see-and a key part of creating a welcoming, respectful experience that reflects our mission to provide care for all. From check-in to coordination with clinical teams, your work helps ensure every patient feels seen, supported, and heard. Ready to make a meaningful impact? Apply today! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-time, Monday-Friday, 9:30am-6pm Highlights of the position: * Provides high quality customer service to our patients by demonstrating kindness, effective communication, advocacy, and follow-through. * Acts as first point of contact for matters pertaining to our patient care and schedule. * Liaisons between patient and clinical team, ensuring communication is clear, accurate, and timely, and ensuring patient feels respected and heard. * Is a welcoming and helpful presence to patients, both in-person and on the phone. * Completes the registration process for patients at check-in and check-out, ensuring patient demographics, insurance information, and forms are updated and in compliance. * Responsible for informing patients of any financial responsibility and collecting as appropriate. Understands PSR role as it relates to the revenue cycle process. * Accurately schedules appointments following protocol and guidelines provided. * Is educated on processes for records, referrals, billing, insurance, and our sliding fee application. Answers patient inquiries of all types to streamline the process for patients and reduce workloads of clinical teams. * Collaborates with administrative and clinical teams to identify ways to improve patient experience. Join PCHC's nationally recognized non-profit organization: * Federally Qualified Health Center offering integrated Medical Home Model * Collegial professional atmosphere with informed leadership * Competitive compensation and generous benefits * PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: * High school diploma or equivalent preferred * Completion of Medical Terminology course preferred * Two years of experience in medical office setting preferred * Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ********************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR RUoKo7AcOM

Let's change lives-yours included. Are you a compassionate, high-energy human who believes in the power of recovery and the dignity of meaningful work? Do you have a passion for walking alongside adults living with mental illness as they reclaim independence, purpose, and connection? If you're nodding “yes,” you might be exactly who we're looking for. Unlimited Solutions Clubhouse, a non-clinical, therapy-through-work community within PCHC, is hiring a Unit Coordinator-a role built for someone who can lead with heart, teach with purpose, and model respect, consistency, and professionalism every day. Our team helps people (re)discover their strengths and passions by building skills, returning to work and school, and reconnecting with community. Got 2 minutes and 9 seconds? Watch this: Clubhouse Works You'll thrive here if you: Bring kindness, energy, and a deep belief that recovery is possible. Enjoy working in an upbeat, dynamic environment-sometimes structured, sometimes not. Can coach, coordinate, and collaborate-while maintaining clear, healthy boundaries. Hold (at minimum) an Associate's degree in Human Services or a related field and MHRT/C certification (LSW or LSW-C preferred). Are open to continued training and learning alongside others. What will you do? Serve as an ambassador for both PCHC and the Clubhouse-keeping activities and communication member-focused and mission-aligned. Inspire, teach, and co-create meaningful vocational, social, and independent living activities. Offer steady, strengths-based support as members navigate the challenges of living with mental illness. Build genuine, professional relationships-with members, colleagues, and community partners. See and feel the impact of your work, every single day. Why this job? Why now? Because this work is real, fulfilling, and life-changing-for our members and for the team that supports them. You don't have to choose between purpose and professionalism-you can have both. Learn more about us at ************************************ and if you'd like a full list of qualifications, reach out to ******************** and ask for the detailed job description. We can't wait to meet you. Schedule: Monday-Friday, 8am-4pm (NOTE: Some evenings, weekends, and holidays required on rotation) Salary: $23.50-$33/hour depending relevant skills, qualifications, and experience Collaborative culture, excellent benefits, generous paid time off policy, and much more! What's it like to work at PCHC? Find out: ******************************************* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Job Description Patient Advocate Specialist Northern Light Eastern Maine Medical Center, Bangor, ME ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Receptionist - Veterinary Front Desk Salary: $15.50-$20.00 per hour, based on the candidate's skills, experience, and qualifications. Schedule: Full-time and part-time positions available. Monday-Friday from 7:30 AM to 5:00 PM, typically scheduled as four 10-hour shifts. No weekend hours! Bucksport Veterinary Hospital is hiring full-time or part-time Customer Service Professionals to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our mission, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and plus an employee pet discount because we know your pets are family, too! Paid time off. Take the time you need to recharge. 401(k) with a generous company. We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a veterinary office is preferred. Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor About Bucksport Veterinary Hospital Bucksport Veterinary Hospital is a family-owned, full-service small-animal practice dedicated to keeping pets healthy and happy for life. We provide everything from routine wellness care and vaccinations to diagnostics, surgery, dental work, and emergency support - all in a modern, renovated facility We believe in preventive care and offer customizable wellness plans that allow pet owners to spread the cost of care over monthly payments while getting access to discounted services and products. At Bucksport, we treat pets like family. Our compassionate and supportive team collaborates to deliver personalized, quality care in a warm and welcoming environment. If you join us, you'll be part of a close-knit practice focused on integrity, teamwork, and a genuine love for animals.

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care - University Healthcare Alliance job. A Brief Overview Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management. The PSR I is an entry-level position with limited or no prior experience; under general supervision and performs a variety of clerical and patient care duties to assist practitioners and other members of health care team. For situations where the PSR is designated as a "trainee," the incumbent will work under close supervision, requiring mentor sign-off on certain activities. Locations Stanford Health Care - University Healthcare Alliance What you will do C-I-CARE Executes world class practices of service and patient care in support of C-I-CARE standards. Uses C-I-CARE templates and the following components for all communication with patients and staff: CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.) INTRODUCE yourself and your role COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient ASK permission before entering a room, examining a patient or undertaking an activity RESPOND to patient's questions or requests promptly; anticipate patient needs EXIT courteously with an explanation of what will come next Job Scope Performs routine support work and in a learning capacity, assists in but not limited to the following: Greets patients and others entering the department in a courteous and professional manner in accordance with performance standards. Registers new patients, schedule appointments and updates existing patient accounts in a courteous and professional manner in accordance with performance standards. Identifies accepted insurance plans and those requiring referrals, obtains and updates insurance information if necessary. Determines if patient has a co-payment or deposit; accepts and records receipt of payment; provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient's photo ID, insurance card, and/or waiver. Obtains applicable consent from patient. Resolves any system red flags as they are encountered. Responds to requests from patients, family members, physicians and staff in a courteous and professional manner in accordance with performance standards. Facilities communication between the patients and the physicians or clinic. Delivers basic knowledge regarding clinic-specific processes. Accurately documents and routes calls to the appropriate department(s). Manages flow of information received from various sources to appropriate staff member. May handle and deliver requests for approvals requiring signatures or input, lab reports, correspondence, dictations, and medical records. Communicates with clinical staff/providers through telephone encounters. Resolves registration discrepancies via assigned work queues. Balances cash sheet and cash drawer, completes daily deposit summary and prepares monthly deposit summary in accordance with performance standards. Delivers consistent high-level of customer service by using CI-Care principles. Meets all regulatory and compliance standards. Knowledge Learns to apply general knowledge through work assignments. Level of Supervision Works under general supervision and performs a variety of clerical and patient care duties to assist practitioners and other members of health care team. For situations where the PSR is designated as a “trainee,” the incumbent will work under close supervision, requiring mentor sign-off on certain activities. All other duties as assigned including department-specific functions and responsibilities: Performs other duties as assigned and participates in organization projects as assigned. Adheres to safety, P4P's (if applicable), HIPAA and compliance policies. Education Qualifications High school graduate or equivalent required. Experience Qualifications One (1) year of customer service experience in a medical office, insurance, or client services environment required. Graduate of a Medical Receptionist training program, healthcare experience, or related preferred. EPIC experience preferred. Required Knowledge, Skills and Abilities Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication. Ability to maintain composure during challenging interpersonal interactions. Legible handwriting. Basic math skills necessary to collect payments and balance cash drawer. Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information into practice management system and EHR. Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow. Ability to work with others in a flexible, cooperative manner. Physical Demands and Work Conditions Physical Demands Constant Sitting. Occasional Walking. Occasional Standing. Frequent Bending. Occasional Squatting. Seldom Climbing. Occasional Kneeling. Seldom Crawling. Frequent Hand Use. Frequent Repetitive Motion Hand Use. Occasional Grasping. Occasional Fine Manipulation. Frequent Pushing and Pulling. Occasional Reaching (above shoulder level). Frequent Twisting and Turning (Neck and Waist). Constant Vision (Color, Peripheral, Distance, Focus). Lifting Frequent lifting of 0 - 10 lbs. Frequent lifting of 11 - 20 lbs. Occasional lifting of 21 - 30 lbs. Occasional lifting of 31 - 40 lbs. Seldom lifting of 40+ lbs. Carrying Frequent lifting of 0 - 10 lbs. Frequent lifting of 11 - 20 lbs. Occasional lifting of 21 - 30 lbs. Occasional lifting of 31 - 40 lbs. Seldom lifting of 40+ lbs. Working Environment Occasional Driving cars, trucks, forklifts and other equipment. Frequent Working around equipment and machinery. Seldom Walking on uneven ground. Seldom Exposure to excessive noise. Seldom Exposure to extremes in temperature, humidity or wetness. Seldom Exposure to dust, gas, fumes or chemicals. Seldom Working at heights. Seldom Operation of foot controls or repetitive foot movement. Seldom Use of special visual or auditory protective equipment. Seldom Use of respirator. Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc.. Blood Borne Pathogens Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks Travel Requirements 20% travel: These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $25.03 - $31.92 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Stagehands are hourly paid positions, according to job assignments (ex: hands, riggers, loaders, etc). Primarily responsible with assembling, disassembling, and operation of stage equipment. This role pays an hourly rate of $18.00 to $22.50 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 10, 2026. Responsibilities Load and unload props and materials from truck dock Set up lighting, props, and microphones Move and rearrange furniture Set up musical equipment Clean up stage and backstage area before and after performances Report to the Steward upon arrival to work for an event Other duties as assigned Qualifications Employee must be at least 18 years old High School diploma or GED (or any equivalent combination of education and experience) Prior customer service experience is preferred Access to reliable transportation Knowledge and experience in proper handling of theatrical tools, equipment, & systems Must be able to work shifts including nights, weekends and holidays dependent on events schedule Physical ability to lift & carry heavy loads, walk, stand, sit, crouch, bend, stretch, and reach Stand and walk for four to six hours at a time Ability to work independently and as part of a team Can communicate effectively in English, both verbally and in writing Must be comfortable multi-tasking and working in a fast paced environment Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

2PB08 PVH employment application required. All job offers contingent upon background check and completion of pre-employment physical. This position is a full-time, 40-hour per week position. Scheduling is subject to operational needs and includes weekends and holidays. The position is non-exempt and covered by the applicable collective bargaining agreement. Compensation is hourly, with shift differentials paid in accordance with the collective bargaining agreement, as applicable. JOB FUNCTIONS A. Operations/Clerical Represents the organization in all interactions with patients, staff, and visitors. Is an active professional member of an environment characterized by cooperation, collaboration, respect, and teamwork. Demonstrates adaptability to change and challenges and appropriately utilizes resources to achieve goals. Maintains adaptability in work schedule to meet patient and department needs. Will be assigned to duties by Manager, but will learn and be expected to be competent in all departmental processes in order to provide coverage or assist with large work volumes or projects. Greet customer with excellent customer service and calm demeanor, obtain the reason for visit to the hospital, and provide appropriate direction. Confirms patient identity by using date of birth and patient's full name. Gather patient data and input demographic and insurance information into the patient registration system. Verify insurance information and patient demographic information if patient is unable to complete when they arrive (e.g. ER patient). Strive to maintain 5% or less error rate over a 90 day average and complete an accuracy report (registration edits) before ending shift each day. Notify department of patient arrival. Generate the patient's chart and obtain appropriate signatures as required. Direct or escort patient to the designated department or waiting area. May need to assist in the transport of the patient should they not be able to travel by themselves. May need to seek assistance from the clinical department when necessary if the patient is ill. Answers telephone calls for the department and directs the call to the appropriate department/person. Pre-registers patients for outpatient visits/testing or inpatient admissions. Receive and process cash and credit payments. Order supplies for the department as needed. Coordinates multiple departmental visits. Coordinate forms for patient category and make up folder. Count cash at the beginning and end of each shift and document. Run reports on census (Final census reports, Room changes, etc.) Operate switchboard; transfer calls to appropriate departments. Monitor ambulance service radio. Operate in-hospital emergency line and page emergency codes as needed. Operates Ipad Communication System. Operate overhead paging system. Operates beeper system. Review scheduled patients' list at time of scheduling and at least one week prior to visit to determine if required authorization, referrals, or quantity of visits is present. A) Contacts patient to verify all demographics, verify current insurance information, pre-register patient and provide guidance and direction for arrival at PVH. B) Discuss payment arrangements for deductible and co-pays. Notify PVH Patient Financial Representative and/or Collector of self-pay accounts. Use the PLE (Patient Liability Estimator) available through Trubridge to determine patient financial liability amount due. Obtain authorizations/referrals/patient signatures as needed including ED, Observation, Swing Bed, Inpatient follow up tests, imaging, surgical, laboratory, and outpatient testing. Work with ancillary departments regarding referrals and authorizations. Document all conversations regarding prior authorizations/referrals with providers and insurance companies. Obtain call reference number's, individual names, dates and times. Enter the information as a note on the patient's account. Coordinate with Case Management on observation/inpatient authorizations. Promptly complete the appropriate sheet, email case management with pertinent information. Maintain patient status information in the computer system. Review and scan observation and inpatient authorizations to patient's account. Review all previous day's registrations to verify insurance information present is correct. If none is listed, investigate to determine patient is not insured. Maintain authorizations and referrals filing system or database to review upcoming scheduled testing. Assist with updating and correcting patient accounts. Quality Improvement: Actively participates in the Hospital-wide Quality Improvement Program, actively supports and implements Department-specific Quality improvement initiatives and projects, recommends process improvement as appropriate, reports any quality issues in service delivery and consistently commits to a focus on quality improvement and organizational excellence. Disaster Management: As an employee of Penobscot Valley Hospital, the position has an inherent role to care for our community members when in need. To this regard, the incumbent will be expected to participate in emergency/disaster preparedness planning and drills as requested. When called upon during a real life disaster/emergency event, the incumbent will be expected to participate in the Hospital's response to this event, within the scope of professional and personal ability to do so. Quality Improvement: Actively participates in the Hospital-wide Quality Improvement Program, actively supports and implements Department-specific Quality improvement initiatives and projects, recommends process improvement as appropriate, reports any quality issues in service delivery and consistently commits to a focus on quality improvement and organizational excellence. Emergency Management: As an employee of Penobscot Valley Hospital, the position has an inherent role to care for our community members when in need. To this regard, the incumbent will be expected to participate in emergency/disaster preparedness planning and drills as requested. When called upon during a real life disaster/emergency event, the incumbent will be expected to participate in the Hospital's response to this event, within the scope of professional and personal ability to do so. Requirements Associates Degree preferred. One year's experience in Patient Registration or equivalent prior healthcare/medical office experience preferred. Effective organizational skills and multi-tasking skills to manage a variety of tasks at once. Proficient in medical terminology and computer skills. Management of Aggressive Behavior (MOAB) course completion required. Can effectively demonstrate excellent verbal and written communication skills and a strong attention to detail. Professional demeanor and appearance appropriate for the job. Benefits PVH has a Section 125 Cafeteria Benefits Plan and pays a portion of the cost of our health plan, dental, basic life, and disability insurance for employees for 30+ authorized hours, and provides partial subsidy for dependent health insurance. Part-time employees are eligible to receive dental, life, and disability coverage and are eligible to participate in the health insurance plan. Other benefits include a 403(b) plan and earned time off accrual.

Calling Waldo County! Are you a natural problem-solver who thrives in an environment fueled by compassion, positivity, and purpose? At PCHC's Seaport Community Health Center, we're on a mission to make health care better for everyone - and we're searching for a Patient Service Representative (PSR) who is ready to make a real difference! As a PSR, you'll be the vital first connection for our patients, setting the tone for an experience rooted in respect, trust, and exceptional care. Whether you're welcoming patients at the front desk or ensuring seamless communication behind the scenes, you'll be the heartbeat of our commitment to service and community. If you're ready to bring your talents to a mission that matters - apply today and join a team that's changing lives every day! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-Time, Monday-Friday, 8:30am-5:30pm Highlights of the position: Delivers compassionate, high-impact customer service, ensuring every patient feels seen, heard, and valued. Serves as the first point of contact, embodying the spirit of our mission in every interaction. Acts as a trusted liaison between patients and clinical teams, facilitating clear, timely, and respectful communication. Creates a warm, welcoming environment - in-person, over the phone, and across all points of contact. Manages patient registration with accuracy and care, updating demographics, insurance information, and compliance forms. Clearly communicates financial responsibilities, collects payments when appropriate, and supports the revenue cycle to strengthen patient access to care. Accurately schedules appointments following established protocols, helping patients navigate their care journey with ease. Provides knowledgeable support for patient needs around records, referrals, billing, insurance, and the sliding fee program - removing barriers and reducing workload for the care team. Works closely with administrative and clinical teams to elevate the patient experience and continuously improve how we deliver care. Join PCHC's nationally recognized non-profit organization: Federally Qualified Health Center offering integrated Medical Home Model Collegial professional atmosphere with informed leadership Competitive compensation and generous benefits PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: High school diploma or equivalent preferred Completion of Medical Terminology course preferred Two years of experience in medical office setting preferred Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ******************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Pen Bay Hospital Clerical/Administrative Support For a limited time MaineHealth is offering a $3,000 sign on bonus for Patient Service Representatives (PSRs): * Eligible candidates are hired (offer accepted) into a Full or Part time PSR position. Bonus amount prorated for Part time hires, per diem hires are ineligible. * Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment. This is a 40 hour per week position. Our MaineHealth Specialty Skin Care - Rockport | MaineHealth is looking for a Patient Service Representative (PSR) to be the welcoming face and voice of our practice. As the first point of contact for our patients, you'll play a vital role in creating a positive experience and supporting smooth daily operations. What you'll do: * Greet patients with warmth and professionalism * Manage patient scheduling, check-in, and check-out processes * Answer phones and assist with appointment coordination * Verify insurance and process referrals * Support the clinical team with administrative tasks to keep the practice running smoothly Required Minimum Knowledge, Skills, and Abilities (KSAs) * Education: High school diploma or GED preferred. * License/Certifications: N/A * Experience: Previous office experience with medical office experience preferred. * Additional Skills/Requirements Required: N/A * Additional Skills/Requirements Preferred: Proficient computer skills. Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Calling Waldo County! Are you a natural problem-solver who thrives in an environment fueled by compassion, positivity, and purpose? At PCHC's Seaport Community Health Center, we're on a mission to make health care better for everyone - and we're searching for a Patient Service Representative (PSR) who is ready to make a real difference! As a PSR, you'll be the vital first connection for our patients, setting the tone for an experience rooted in respect, trust, and exceptional care. Whether you're welcoming patients at the front desk or ensuring seamless communication behind the scenes, you'll be the heartbeat of our commitment to service and community. If you're ready to bring your talents to a mission that matters - apply today and join a team that's changing lives every day! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-Time, Monday-Friday, 8:30am-5:30pm Highlights of the position: Delivers compassionate, high-impact customer service, ensuring every patient feels seen, heard, and valued. Serves as the first point of contact, embodying the spirit of our mission in every interaction. Acts as a trusted liaison between patients and clinical teams, facilitating clear, timely, and respectful communication. Creates a warm, welcoming environment - in-person, over the phone, and across all points of contact. Manages patient registration with accuracy and care, updating demographics, insurance information, and compliance forms. Clearly communicates financial responsibilities, collects payments when appropriate, and supports the revenue cycle to strengthen patient access to care. Accurately schedules appointments following established protocols, helping patients navigate their care journey with ease. Provides knowledgeable support for patient needs around records, referrals, billing, insurance, and the sliding fee program - removing barriers and reducing workload for the care team. Works closely with administrative and clinical teams to elevate the patient experience and continuously improve how we deliver care. Join PCHC's nationally recognized non-profit organization: Federally Qualified Health Center offering integrated Medical Home Model Collegial professional atmosphere with informed leadership Competitive compensation and generous benefits PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: High school diploma or equivalent preferred Completion of Medical Terminology course preferred Two years of experience in medical office setting preferred Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ******************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Coordinates communication and work queues between business office vendors and MDI Hospital in a timely manner. Assists patients with account inquiries. Assists with Charge Master management. Benefits: MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance. EEO Statement: MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics protected by applicable state and local non-discrimination laws. Requirements Education, Training or Certifications Required: High School Graduate; Associate Business Degree Preferred. Experience Required: Previous Medical Business Office or hospital business/billing experience. Knowledge of Healthcare accounts receivable management. Knowledge of Healthcare collections. Strong Healthcare customer service skills and interacting with people. Advanced skill level using software like Word and Excel. Experienced in dealing with Vendors and fees/reconciling. Strong NEGOTIATOR. Strong math & verbal & written language skills. Cognitive Requirements: Emotional maturity and strong interpersonal skills are required. Physical Demands: Sedentary work requiring good manual dexterity. Repetitive motions of wrists, hands, and fingers. Work involves typing, picking, grasping, stooping, kneeling, crouching, lifting up to 20 lbs., reaching and ability to move about to accomplish tasks. Environment: Employee subject to inside environmental conditions. Work is performed in close proximity with others. Some noise level from office machines (Printers, telephones, calculators, etc.).

**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Your Next Opportunity Awaits - Urgently Hiring Payment Desk / Receptionist in Bangor, ME! Job Title: Payment Desk / Receptionist Pay: $19/HR Hours: Monday - Friday, 8:00 AM - 4:30 PM What You'll Do: As a Payment Desk / Receptionist, you will be responsible for: Accepting client payments in person and over the phone with precision and professionalism. Processing all transactions within the agency management system to ensure records are current and accurate. Preparing daily bank deposits and completing all required reporting forms. Screening and efficiently distributing incoming calls as an active member of the call group. Greeting clients, visitors, vendors, and marketing representatives as a backup receptionist. Advising internal associates of guest arrivals and handling inquiries appropriately. Preparing daily shipping for USPS Priority, FedEx, and UPS. Gathering and organizing all outgoing daily mail for the office. Processing FedEx and UPS payments in accordance with established terms. Performing other administrative tasks as needed to support the team. What You'll Bring: The ideal candidate for this role will have: High School Diploma or equivalent required. A polished, professional demeanor with excellent customer service and communication skills. Previous reception or front-desk experience is highly preferred. Why Join Us in Bangor? Career Growth Opportunity: This temp-to-hire position is designed for the right candidate to transition into a permanent role. Supportive Team Culture: Work in a professional environment that values clear communication and teamwork. Immediate Benefits: Enjoy affordable health and prescription coverage with no waiting period through our agency. Location & Schedule: This position is on-site in Bangor, ME, and offers a consistent Monday through Friday schedule. Ready to Take the Next Step? If you're ready to start a rewarding career as a Payment Desk / Receptionist in Bangor, apply today or contact our recruiting team to learn more. Don't wait; we're hiring now!

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR Df24GPSkzN

Calling Waldo County! Are you a natural problem-solver who thrives in an environment fueled by compassion, positivity, and purpose? At PCHC's Seaport Community Health Center, we're on a mission to make health care better for everyone - and we're searching for a Patient Service Representative (PSR) who is ready to make a real difference! As a PSR, you'll be the vital first connection for our patients, setting the tone for an experience rooted in respect, trust, and exceptional care. Whether you're welcoming patients at the front desk or ensuring seamless communication behind the scenes, you'll be the heartbeat of our commitment to service and community. If you're ready to bring your talents to a mission that matters - apply today and join a team that's changing lives every day! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-Time, Monday-Friday, 8:30am-5:30pm Highlights of the position: * Delivers compassionate, high-impact customer service, ensuring every patient feels seen, heard, and valued. * Serves as the first point of contact, embodying the spirit of our mission in every interaction. * Acts as a trusted liaison between patients and clinical teams, facilitating clear, timely, and respectful communication. * Creates a warm, welcoming environment - in-person, over the phone, and across all points of contact. * Manages patient registration with accuracy and care, updating demographics, insurance information, and compliance forms. * Clearly communicates financial responsibilities, collects payments when appropriate, and supports the revenue cycle to strengthen patient access to care. * Accurately schedules appointments following established protocols, helping patients navigate their care journey with ease. * Provides knowledgeable support for patient needs around records, referrals, billing, insurance, and the sliding fee program - removing barriers and reducing workload for the care team. * Works closely with administrative and clinical teams to elevate the patient experience and continuously improve how we deliver care. Join PCHC's nationally recognized non-profit organization: * Federally Qualified Health Center offering integrated Medical Home Model * Collegial professional atmosphere with informed leadership * Competitive compensation and generous benefits * PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: * High school diploma or equivalent preferred * Completion of Medical Terminology course preferred * Two years of experience in medical office setting preferred * Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ******************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.