Medical receptionist jobs in Bartlett, TN

Business Data Entry Division Pharma Contract 3 Months Qualifications For Clinical Safety Data Associate Roles: Input information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system. Verify recorded information to ensure accuracy and completeness of data. Identify and correct errors. Update files and records. Assemble, batch, and distribute data. · Previous clinical data entry preferred · Imaging and indexing of paper DCT's received via mail · Answer questions on DCT entry process and the query resolution process on an ongoing basis Brief Description: · Performs data entry functions and other data functions for the Safety Department Requirements: · Fluent in English; additional languages a plus, but not required · Strong computer skills · Scientific knowledge preferred, but not mandatory · Clinical Research experience preferred, but not mandatory Specific Job Duties: · Support the Safety Managers/Safety Scientists · Interact with the Safety Managers/Safety Scientists to discuss ongoing projects · Be aware of and maintain the workflow and timelines for each project · Enter data into safety database with accuracy · Ensure filing of all documents and organize all filing systems · Interact with staff, clients or partners to ensure case information is adequate and accurate · Perform quality control on entered cases to ensure cases meet highest standards · Participate in and contribute to team meetings · Other duties assigned by management · Maintain accurate and complete documentation and system records of all inquiries to continuously improve the customer service experience and mitigate potential legal issues. Report to the proper group any allergy, adverse events, or duplicate therapy warnings that appear · Accurately enter eligibility paperwork, prescriptions, refills, and/or other information into system. Maintain accurate and complete documentation of all applications, mailers, orders, enrollment forms and new patients. Process order rejections and follow-up activities. · Efficiently perform specialized functions for each program with a high level of accuracy · Enter and interpret program materials to determine enrollment criteria; explain to the caller or other employees the necessary requirements to be on the program. If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

Job Description The Patient Service Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members. KEY RESPONSIBILITIES Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed. Schedules appointments via computer scheduling system, taking into account doctors' weekly schedules, including on-call schedules. Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator's initials; emails messages to nurses from physician offices. Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers. Answers questions from patients, when possible, or refers questions to appropriate alternative source. Performs other duties as required. POSITION REQUIREMENTS Education: High school diploma or equivalent. Experience: Six to 12 months experience in customer service; demonstrated positive speaking skills; working knowledge of computers and telephone etiquette. Licenses or Certifications: Must be Bilingual (Spanish) Mental Requirements Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. X Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical Requirements Activity Approximate % of Time Comments Sitting 80% Standing 10% Walking 10% 100% Approximate percentage of time spent lifting, pulling and/or pushing: N/A Maximum number of pounds required (with or without assistance): N/A Types of objects the incumbent is required to lift/pull/push. N/A Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Degree of Hand:Eye Coordination Required Computer 100% High Fax machine 10% Normal Telephone 100% High Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: 0% Working Conditions Typical office environment.

Distributor in Memphis Queens seeking for FULL TIME RECEPTIONIST. LONG TERMS ONLY! Polite, timely manner, highly motivated, reliable, fluent in English. Multitasking, friendly, team worker, bright, excellent on the phone and written correspondence skills. Know how to handle clients, staff, and phone calls, computer knowledge is a must (Word, Outlook, Excel) Good opportunity of growth for better position in the future for serious and reliable person. DUTIES: Responsible for effectively managing incoming calls and visitors as well as providing administrative support, answer and direct calls on multi-line telephone system Direct calls to appropriate parties Administrative tasks: filling, typing, coping, taking messages, sending & receiving faxes, word processing Need to have office experience, and the ability to work efficiently in a fast-paced environment Assist in creating and submitting expense reports Data entry and filing Take on additional projects as assigned Working hours: Mon- Thu: 8am- 4:30pm Fri: 7am-3:30pm

The distribution scheduler is responsible for allocating and releasing orders to distribution. Duties and Responsibilities Allocates orders and releases work to distribution for the fulfillment associates to pick and consolidate Completes the waves in the warehouse management system Ensures that the orders are complete, printed, and reviewed prior to picking Updates the wave sheets and communicates to distribution supervisors when work is ready to be released Allocates product in inventory to outbound orders Ensures orders are completed by the fulfillment associates Ensures a balance of work is completed for each throughout the distribution center Responsible for overall organization and cleaning of area Other duties as required and assigned Physical Demands General office setting Repetitive motion Able to work in various temperature conditions Education and Experience Requirements Requires education equivalent to four years of high school; two year degree preferred Previous warehouse/distribution experience preferred, but not required Strong math and analytical skills Working knowledge in MS Office (Excel, Outlook, Word) Computer skills Physical and Weight Lifting Demands The physical and weight lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Milwaukee Tool is an equal opportunity employer.

We're hiring a patient -focused Medical Receptionist to be the first point of contact at a primary -care clinic. You'll manage check -in/out, scheduling, insurance verification, and front -desk communications while protecting patient privacy and delivering warm, efficient service. What You'll Do Greet patients and manage check -in and check -out; verify demographics & emergency contacts Schedule new, follow -up, and referral appointments; coordinate reminders and provider calendars Verify insurance (phone/web portals), collect copays, and process receipts Answer multi -line phones; route messages accurately via EMR/inbox; manage patient inquiries Maintain EMR accuracy (scan/upload forms, update consents), print required forms Escort patients to exam rooms as needed and support clinic flow/huddles Handle general admin tasks: correspondence (mail/email/fax), filing, supply upkeep, and daily reconciliation Required Qualifications High school diploma or equivalent 1+ year front -desk experience in a medical clinic or similar setting MediClear or equivalent HIPAA certification Working knowledge of EMR systems and basic medical insurance concepts Proficiency with Microsoft Office (Outlook, Word, Excel) and general office tech Exceptional customer service, professional communication, and active listening skills Detail -oriented with strong time management; dependable and team -oriented

This posting is for multiple positions. Events generally occur between 7:30AM and 5:30PM, Monday to Friday. May be subject to hours/shifts running after 5PM. Standardized Patients (SP) support Osteopathic Medical Education by playing the role of “patient actors”, who create a realistic scenario from which students can learn. A Standardized Patient will be assigned a role and patient profile, be provided training, and then portray the role to students in a simulated clinical setting or classroom. Standardized Patient scenarios include but are not limited to the SP providing a scripted clinical history, having a basic non-invasive physical exam performed upon them, and/or portraying a simulated illness. Costumes and makeup may be used to enhance the simulated effect. Standardized Patients engage non-verbal communication skills so clinical learners can experience the emotions, body language, and communication skills they might encounter in a clinical environment. All healthcare information in the scenarios is simulated. No invasive procedures or invasive exams will be required during Standardized Patient Encounters. The ideal candidate will have an interest in training the next generation of health care providers and participating in active learning scenarios. Standardized Patients may also participate in some clinical skills training and/or classroom functions. During events in the Osteopathic Principles and Practice Laboratory session, SPs will serve as demonstration models for osteopathic manipulative techniques (OMT).The following technique modalities are expected to be performed on the SPs: balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, still, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course. balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, Still technique, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course Responsibilities Commit to attending the required paid training sessions and putting best effort into learning and portraying simulated scenarios. Commit to attending and working at least 2 events per semester. Embody a simulated patient, learn a simulated clinical case, and accurately portray the scenario for classroom and exam sessions. Communicate with the Standardized Patient program of any personal reasons or concerns that would preclude the Standardized Patient from undertaking a role. Follow and abide by Baptist Health Sciences University and state health and safety regulations. Participate as a body model for Osteopathic Principles and Practice (OPP) or ultrasound laboratory sessions. Requirements, Preferences and Experience High school diploma or GED Must be at least 18 years of age. Able to realistically and consistently portray a simulated scenario repeatedly across a long time frame. Comfortable portraying possibly challenging scenarios (such as emotional scenarios, tough diagnoses, etc).

Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you. As a Care Coordinator, you will make a lasting impact on members' lives by ensuring their safety at home or within a community setting. In this role, you'll travel to member's homes for visits, while managing various demands and requests from both internal and external stakeholders. We're seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities. You will be a great match for this role if you have: • 3 years of experience in a clinical setting • Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). • Exceptional customer service skills • Must live within the following counties: Memphis/Shelby County • Available for an 8:00am - 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year. Job Responsibilities Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living. Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member. Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations. Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met. Valid Driver's License. TB Skin Test (applies to coordinators that work in the field). Position requires 24 months in role before eligible to post for other internal positions. Various immunizations and/or associated medical tests may be required for this position. Job Qualifications Experience 2 years - Clinical experience required Skills\Certifications PC Skills required (Basic Microsoft Office and E-Mail) Effective time management skills Excellent oral and written communication skills Strong interpersonal and organizational skills License Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times. Number of Openings Available 1 Worker Type: Employee Company: VSHP Volunteer State Health Plan, Inc Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

This posting is for multiple positions. Events generally occur between 7:30AM and 5:30PM, Monday to Friday. May be subject to hours/shifts running after 5PM. Standardized Patients (SP) support Osteopathic Medical Education by playing the role of "patient actors", who create a realistic scenario from which students can learn. A Standardized Patient will be assigned a role and patient profile, be provided training, and then portray the role to students in a simulated clinical setting or classroom. Standardized Patient scenarios include but are not limited to the SP providing a scripted clinical history, having a basic non-invasive physical exam performed upon them, and/or portraying a simulated illness. Costumes and makeup may be used to enhance the simulated effect. Standardized Patients engage non-verbal communication skills so clinical learners can experience the emotions, body language, and communication skills they might encounter in a clinical environment. All healthcare information in the scenarios is simulated. No invasive procedures or invasive exams will be required during Standardized Patient Encounters. The ideal candidate will have an interest in training the next generation of health care providers and participating in active learning scenarios. Standardized Patients may also participate in some clinical skills training and/or classroom functions. During events in the Osteopathic Principles and Practice Laboratory session, SPs will serve as demonstration models for osteopathic manipulative techniques (OMT).The following technique modalities are expected to be performed on the SPs: balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, still, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course. balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, Still technique, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course Responsibilities Commit to attending the required paid training sessions and putting best effort into learning and portraying simulated scenarios. Commit to attending and working at least 2 events per semester. Embody a simulated patient, learn a simulated clinical case, and accurately portray the scenario for classroom and exam sessions. Communicate with the Standardized Patient program of any personal reasons or concerns that would preclude the Standardized Patient from undertaking a role. Follow and abide by Baptist Health Sciences University and state health and safety regulations. Participate as a body model for Osteopathic Principles and Practice (OPP) or ultrasound laboratory sessions. Requirements, Preferences and Experience High school diploma or GED Must be at least 18 years of age. Able to realistically and consistently portray a simulated scenario repeatedly across a long time frame. Comfortable portraying possibly challenging scenarios (such as emotional scenarios, tough diagnoses, etc).

Job Description Healthcare Front Desk Coordinator Full Time | Monday-Friday, 1 Saturday per month | 8am-5pm | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy

Job Description Front Office Receptionist - HAPPY SMILES (HORNLAKE) Happy Smiles is offering a full-time opportunity as a Front Office Receptionist at our Hornlake office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community. Why Join Us? Modern, kid-friendly facility designed for comfort and efficiency Cutting-edge technology combined with a compassionate care approach A supportive network that encourages growth into leadership roles The chance to make a meaningful impact on children's health while advancing in your career journey Summary of Essential Job Functions Greet, check-in patients, and schedule appointments Verify insurance eligibility Answer and manage incoming calls Register new patients Maintain and update patient information in the data system in compliance with privacy and security regulations Safeguard patient privacy and confidentiality Monitor and maintain dental office supplies Update patient education materials and maintain a professional reception area At a Glance Experience Required: 1+ years of Dental or Healthcare Receptionist experience Job Type: Full-time Compensation and Schedule Salary: $15.00 depending on experience Bonus Pay: up to $600 additional per month Schedule: On-site. Monday-Friday Benefits That Support You Personally and Professionally At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include: Health Coverage - Medical, dental, vision, and basic life insurance. Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance. Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP). Financial Security - 401(k) retirement plan with company match to help you plan for the future. Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days. Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

JOB TITLE: Patient Engagement Specialist DEPARTMENT: Quality REPORTS TO: Director of Population Health FLSA STATUS: Exempt REVISION DATES: 01/29/19 The Patient Engagement Specialist supports and participates in the Patient Centered Medical Home (PCMH) concepts of care coordination and team-based care. The Patient Engagement Specialist will assess, plan, implement, coordinate, monitor, and evaluate healthcare options and services with the goal of increasing the likelihood of improvement to the health status of identified populations across the practice. In addition, this job is responsible for stratifying patient populations, applying the appropriate engagement tactics to support the stratified population to close care gaps, promote wellness screenings, ultimately minimizing potential health risks. KEY RESPONSIBILITIES Collect data on quality metrics and track as required for improvement efforts the assigned patient population listed below: Hypertension Diabetes Asthma Pediatrics Behavioral Health Women's Health HIV Dental Participate in process/quality improvement initiatives to achieve targets as defined by organizational goals and objectives Directs outreach to targeted patients with the goal of meeting identified goals and targets for the stratified population Track activities, outreach efforts, and care results and tracks in appropriate database Makes multiple attempts to reach patients in specific patient populations and sets goals within scope of the engagement process Creates and cultivates relationships in specific patient populations Gathers and manages quantitative and qualitative patient data using Electronic Health Records, population registries, and evidenced-based assessment tools Provide data management, coordination, and patient outreach as needed for specific target patient populations Use internal and external resources (such as claims, Managed Care Organization patient registries, referrals, and pharmacy data) to identify accurate, successful modes of communication with unreachable or hard-to-reach members Respond to inquiries from the practice regarding outcomes of outreach calls to patients Identify, document, and mitigates patient barriers to improved outcomes Prepares and submits reports on the progress of engagement efforts as directed Other duties as required JOBS THIS POSITION DIRECTLY SUPERVISES If no supervisory duties, leave blank. POSITION REQUIREMENTS Education: Bachelor's degree preferred Experience: One to two years working in a healthcare setting and working with the underserved Working knowledge of basic medical terms Knowledge of and use Microsoft Word and Microsoft Excel Proficient in data management and reporting Licenses or Certifications: Certified Medical Assistant (CMA) certification Mental Requirements Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. X Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical Requirements Activity Approximate % of Time Comments Sitting 50% At phone/desk/computer a great deal of time. Standing 25% Talking to patients and doctors Walking 25% Walking through the clinic to engage patients in waiting room, treatment rooms, etc… Walking to engage with the various care teams in the clinic 100% Approximate percentage of time spent lifting, pulling and/or pushing: 5% Maximum number of pounds required (with or without assistance): 30 lbs. Types of objects the incumbent is required to lift/pull/push. Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Degree of Hand:Eye Coordination Required 1. Computer Varies Normal 2. Telephone Varies Normal 3. Photocopier, fax machine Varies Normal Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: Between 5% - 30%, depending on specific work assignment. Working Conditions Typical office environment on day-to-day basis; regular exposure patients or family members that may be emotionally unstable; exposure to patients with infectious disease or contagious illness

Authorization Denial Specialist ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior authorizations per payer guidelines prior to services being rendered and completes the Insurance verification process. Reviews clinical information and supporting documentation for outpatient or Part B services authorization denials to determine and perform retro authorizations, reconsiderations, or appeal actions to defend the revenue. Performs other duties as assigned. Job Responsibilities • Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements. • Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites • Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner • Responsible for completing the Insurance Verification process • Works closely with physicians and clinic staff obtain authorizations to promote positive patient outcomes, timely treatment, and positive reimbursement • Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff. • Reviews, assesses and evaluates all authorization denial communications received in order to optimize reimbursement. Requirements, Preferences and Experience Education Preferred : Associates degree or 2 years of college level courses. Minimum : Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Experience Preferred : 5 years of business experience in a healthcare environment with at least 3 years payer specific experience. Minimum : 3 years clinical experience in a clinical care setting. Pre-certification experiences desired. Special Skills Preferred : Education Minimum Required 3 - 5 years of business experience in a healthcare environment with 2 of those years being in a clinical setting. Preferred/Desired 5 years of business experience in a healthcare environment with at least 3 years payer specific experience. 3 years clinical experience in a clinical care setting Pre-certification experience desired. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Strong organizational skills. Ability to type and/or key correctly Preferred/Desired Associates degree or 2 years of college level courses. Training Minimum Required Requires critical thinking and judgement. Preferred/Desired Must demonstrate the ability to appropriately use standard criteria established by payers. Special Skills Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly. Minimum Required Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines. Must be able to multitask and be flexible. Advance computer literacy skills and problem-solving skills. Ability to deal with confrontational issues and high stress situations with patients, family, and physicians. Minimum : Knowledge of oncology pre-certification requirements and guidelines. Licensure, Registration, Certification Preferred : Pharmacy Tech, CHAA, RHIT, LPN, RN About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching, and teaching. And we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums, and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Category: Finance and Accounting Type: Non-Clinical Work Type: Full Time Work Schedule: Days Location: US: Memphis, TN Located in the Memphis, TN area

Healthcare Front Desk Coordinator Full Time | Monday-Friday, 1 Saturday per month | 8am-5pm | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.

START YOUR APPLICATION Front Office Receptionist - HAPPY SMILES (HORNLAKE) Happy Smiles is offering a full-time opportunity as a Front Office Receptionist at our Hornlake office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community. Why Join Us? * Modern, kid-friendly facility designed for comfort and efficiency * Cutting-edge technology combined with a compassionate care approach * A supportive network that encourages growth into leadership roles * The chance to make a meaningful impact on childrens health while advancing in your career journey Summary of Essential Job Functions * Greet, check-in patients, and schedule appointments * Verify insurance eligibility * Answer and manage incoming calls * Register new patients * Maintain and update patient information in the data system in compliance with privacy and security regulations * Safeguard patient privacy and confidentiality * Monitor and maintain dental office supplies * Update patient education materials and maintain a professional reception area At a Glance * Experience Required: 1+ years of Dental or Healthcare Receptionist experience * Job Type: Full-time Compensation and Schedule * Salary: $15.00 depending on experience * Bonus Pay: up to $600 additional per month * Schedule: On-site. Monday-Friday Benefits That Support You Personally and Professionally At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include: * Health Coverage - Medical, dental, vision, and basic life insurance. * Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance. * Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP). * Financial Security - 401(k) retirement plan with company match to help you plan for the future. * Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days. Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!

Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMG system. Performs other duties as assigned. Job Responsibilities Provides coordination of patient flow by following established scheduling procedures and protocols. Handles phone calls for all internal and external customers in to the department. Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation. Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately. Completes assigned goals. Specifications Experience Description Minimum Required Preferred/Desired 2-3 year of business experience in a healthcare environment. 2-3 year of business experience in a healthcare environment. Education Description Minimum Required Preferred/Desired Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Additional business/college courses preferred. Knowledge of medical terminology preferred. Training Description Minimum Required Preferred/Desired None Knowledge of EPIC or other electronic medical records. Front desk clinical clinical scheduling experience preferred. Special Skills Description Minimum Required Preferred/Desired Basic computer skills, ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

Front Office Receptionist - HAPPY SMILES (HORNLAKE) Happy Smiles is offering a full-time opportunity as a Front Office Receptionist at our Hornlake office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community. Why Join Us? Modern, kid-friendly facility designed for comfort and efficiency Cutting-edge technology combined with a compassionate care approach A supportive network that encourages growth into leadership roles The chance to make a meaningful impact on children s health while advancing in your career journey Summary of Essential Job Functions Greet, check-in patients, and schedule appointments Verify insurance eligibility Answer and manage incoming calls Register new patients Maintain and update patient information in the data system in compliance with privacy and security regulations Safeguard patient privacy and confidentiality Monitor and maintain dental office supplies Update patient education materials and maintain a professional reception area At a Glance Experience Required: 1+ years of Dental or Healthcare Receptionist experience Job Type: Full-time Compensation and Schedule Salary: $15.00 depending on experience Bonus Pay: up to $600 additional per month Schedule: On-site. Monday-Friday Benefits That Support You Personally and Professionally At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include: Health Coverage - Medical, dental, vision, and basic life insurance. Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance. Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP). Financial Security - 401(k) retirement plan with company match to help you plan for the future. Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days. Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!

Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMG system. Performs other duties as assigned. Job Responsibilities Provides coordination of patient flow by following established scheduling procedures and protocols. Handles phone calls for all internal and external customers in to the department. Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation. Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately. Completes assigned goals. Specifications Experience Description Minimum Required Preferred/Desired 2-3 year of business experience in a healthcare environment. 2-3 year of business experience in a healthcare environment. Education Description Minimum Required Preferred/Desired Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Additional business/college courses preferred. Knowledge of medical terminology preferred. Training Description Minimum Required Preferred/Desired None Knowledge of EPIC or other electronic medical records. Front desk clinical clinical scheduling experience preferred. Special Skills Description Minimum Required Preferred/Desired Basic computer skills, ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

JOB TITLE: Patient Engagement Specialist DEPARTMENT: Quality REPORTS TO: Director of Population Health FLSA STATUS: Exempt REVISION DATES: 01/29/19 The Patient Engagement Specialist supports and participates in the Patient Centered Medical Home (PCMH) concepts of care coordination and team-based care. The Patient Engagement Specialist will assess, plan, implement, coordinate, monitor, and evaluate healthcare options and services with the goal of increasing the likelihood of improvement to the health status of identified populations across the practice. In addition, this job is responsible for stratifying patient populations, applying the appropriate engagement tactics to support the stratified population to close care gaps, promote wellness screenings, ultimately minimizing potential health risks. KEY RESPONSIBILITIES Collect data on quality metrics and track as required for improvement efforts the assigned patient population listed below: * Hypertension * Diabetes * Asthma * Pediatrics * Behavioral Health * Women's Health * HIV * Dental Participate in process/quality improvement initiatives to achieve targets as defined by organizational goals and objectives Directs outreach to targeted patients with the goal of meeting identified goals and targets for the stratified population Track activities, outreach efforts, and care results and tracks in appropriate database Makes multiple attempts to reach patients in specific patient populations and sets goals within scope of the engagement process Creates and cultivates relationships in specific patient populations Gathers and manages quantitative and qualitative patient data using Electronic Health Records, population registries, and evidenced-based assessment tools Provide data management, coordination, and patient outreach as needed for specific target patient populations Use internal and external resources (such as claims, Managed Care Organization patient registries, referrals, and pharmacy data) to identify accurate, successful modes of communication with unreachable or hard-to-reach members Respond to inquiries from the practice regarding outcomes of outreach calls to patients Identify, document, and mitigates patient barriers to improved outcomes Prepares and submits reports on the progress of engagement efforts as directed Other duties as required JOBS THIS POSITION DIRECTLY SUPERVISES If no supervisory duties, leave blank. POSITION REQUIREMENTS Education: Bachelor's degree preferred Experience: * One to two years working in a healthcare setting and working with the underserved * Working knowledge of basic medical terms * Knowledge of and use Microsoft Word and Microsoft Excel * Proficient in data management and reporting Licenses or Certifications: Certified Medical Assistant (CMA) certification Mental Requirements Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. X Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical Requirements Activity Approximate % of Time Comments Sitting 50% At phone/desk/computer a great deal of time. Standing 25% Talking to patients and doctors Walking 25% Walking through the clinic to engage patients in waiting room, treatment rooms, etc… Walking to engage with the various care teams in the clinic 100% Approximate percentage of time spent lifting, pulling and/or pushing: 5% Maximum number of pounds required (with or without assistance): 30 lbs. Types of objects the incumbent is required to lift/pull/push. Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Degree of Hand:Eye Coordination Required 1. Computer Varies Normal 2. Telephone Varies Normal 3. Photocopier, fax machine Varies Normal Approximate percentage of time incumbent spends in "on-the-job" travel, excluding commuting to regular work location: Between 5% - 30%, depending on specific work assignment. Working Conditions Typical office environment on day-to-day basis; regular exposure patients or family members that may be emotionally unstable; exposure to patients with infectious disease or contagious illness