Medical receptionist jobs in Battle Creek, MI - 201 jobs
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Beacon Health System 4.7
Medical receptionist job in Allegan, MI
Full time. 40 hours/week. Day shift. Monday-Friday, 0730-1600
Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include: reception, data entry, collection of billing information, specimen processing and client and customer service duties.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
Leverage innovation everywhere.
Cultivate human talent.
Embrace performance improvement.
Build greatness through accountability.
Use information to improve and advance.
Communicate clearly and continuously.
Skill Requirements
* Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
* Machine: Personal computer.
Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures.
Working Conditions: Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures.
Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors.
License/Certification/Education: Requires a High School Diploma or equivalent. Meet all state & local requirements for Phlebotomy. Normally requires a Valid Driver's License along with a clean driving record.
$29k-34k yearly est. 3d ago
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Healthcare Scheduler
Interim Healthcare Personal Care and Support 4.7
Medical receptionist job in Wyoming, MI
This is a full time HYBRID position with benefits, 7:30a-4:00p (Mon-Fri) with an on call rotation a couple of times per month.
Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.
If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner!
What you will do:
Schedule visits based on staffs availability and openings provided by our clients
Communicate staff availability with clients and family members
Manage staff members. Communicate with them our needs. Communicate where they can improve on the job or when they get a compliment from a customer.
Perform reviews with current staff members. Coordinate performance reviews.
Contact clients, family and staff regarding day-to-day changes in scheduling needs.
Provide excellent customer service to associates and clients alike.
Perform administrative functions, such as: word processing, photocopying, filing, reception/telephone duties, etc.
Email and mail schedules to clients and staff.
Ensures compliance with all federal, state and local government laws and regulations as well as policies and procedures of Interim HealthCare.
Assist with hiring new staff members.
Call on references checks for new employees.
Answer phones as needed.
What we're looking for:
Medical/Healthcare scheduling and or recruiting experience (preferred)
Home Healthcare or Staffing experience (preferred)
Strong technical skills; Proficient in Microsoft Windows and Office suite, scheduling systems, and other healthcare-related software.
What we offer:
Competitive compensation, benefits, and incentives
Weekly Pay
A dedication to work/life balance
A team work environment
Employee Stock Ownership Plan (ESOP). Company contributes shares on your behalf at no cost to you to build extra retirement value just by working here! (eligible after 1yr of 1000 hours worked)
#PersonalCare
Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. Our Schedulers/Recruiters are the first point of contact for our clients and staff, and use their knowledge of patients needs to match and schedule qualified aides, and other providers, to our clients.
Interim Healthcare - West Michigan. , Location: Wyoming, MI - 49519
$23k-34k yearly est. 1d ago
Clinical Nutrition Support
Burcham Hills 3.3
Medical receptionist job in East Lansing, MI
Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing MI We currently have a vacancy for a Clinical Nutrition Support to work a Full Time or Part Time schedule In this position a Clinical Nutrition Support will be responsible for assisting the nutritional care for all residents and in addition to but not limited to the following duties Complete nutrition admission and discharge notes Complete nutrition assessments and nutrition follow ups Develop resident nutritional care plans monitor for effectiveness and revise as needed Prepare for andor attend interdisciplinary and family care conference and other meetings as needed Complete assigned portions of Minimum Data Set MDSOversee resident nourishment system Oversee meal slips are maintained to ensure diets are listed as ordered Including but not limited to order taking and meal delivery Monitor quality assurance activities and perform audits as scheduleddirected Communicate resident concerns to Dietitian If you like to smile enjoy providing exceptional hospitality and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors we want to hear from you Preferred Education and Experience Registered Dietetic Technician Graduate of 4 year Bachelor of Science program in dietetics nutrition or related field or in pursuit of Certified Dietary Manager or CFM ServSafe Manager Certificate Knowledge of OBRA regulations Federal state and local health department regulations Geriatric nutrition and care planning Ability to read write speak and comprehend written and oral instructions in English effectively as well as follow rules and safety requirements PERKS OUTSIDE OF THE PAYCHECK Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31st day of employment if Full TimeEmployee recognition programs Beautiful resort like campus on 38 acres Join an exceptional team Many roles at Burcham Hills may require that we ask about your vaccination status This could include MMR chicken pox hepatitis flu and COVID 19 vaccine status Please note that all employees are required to provide proof of COVID 19 vaccination or apply for and receive an approved exemption as a condition of employment Drug free workplace EEO & E verify employer sponsor
$28k-34k yearly est. 4d ago
Physician Office Coordinator - Full Time - Bronson Pulmonary Specialists - Clinical Locations in Kalamazoo, Battle Creek and Paw Paw
Bronson Healthcare Group 3.7
Medical receptionist job in Battle Creek, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
LocationBBC Bronson Battle Creek Outpatient Center, BHG Skyrise Business Center, BLH Bronson LakeView Outpatient Center (BLOC) TitlePhysician Office Coordinator - Full Time - Bronson Pulmonary Specialists - Clinical Locations in Kalamazoo, Battle Creek and Paw Paw
The Physician Office Coordinator coordinates/supervises the clerical support staff and their functions for the practice. It is the responsibility of this position to support the providers in all clerical duties and to support the Practice Manager, providing continuity of leadership day-to-day. The Physician Office Coordinator acts as a role model, mentor, coach and resource person to the staff to ensure that all practice standards are maintained and to encourage a team environment. The Physician Office Coordinator is involved in assisting the Practice Manager in attracting, developing, maintaining, and retraining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing and payroll. The individual is responsible for resolving issues concerning the day-to-day office operations of the practice, including: scheduling, registration, billing, and coding. He/she ensures that confidentiality is maintained. In addition to duties involving practice personnel, the Physician Office Coordinator serves as a contact for internal and external customers. He/she is responsible for creating an environment, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served.
Associate's degree in Business or related field and/or 1-2 years equivalent combination of education and experience required
Current Michigan LPN License, or Medical Assistant Registration/Certification, or Certified Professional Coder preferred (must be in good standing and valid in the state of Michigan).
• Requires a skill level that encompasses all clerical aspects of practice management
• Demonstrated ability to work with and lead a variety of people
• Demonstrated independent decision making ability and able to work with customers in challenging situations
• Knowledge of computerized systems including word-processing, spreadsheets, and healthcare-based systems (i.e. practice management system)
• Ability to read, interpret, and analyze data from various computer systems
• Advanced knowledge of ICD-9 CPT coding and insurance billing
• Must possess excellent personal computer skills.
• Ability to establish effective working relations with office staff and employees in a team environment
• Ability to maintain positive rapport with all levels of leadership and influential healthcare partners (i.e. providers and community)
• Must maintain the highest level of confidentiality and may require the use of significant tact in order to handle sensitive matters
• Ability to give easily understood directions
• Requires a high level of self motivation, strong initiative and effective communications skills
Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.
The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
• Accountable for coordination of day-to-day clerical practice operations.
• Supervision of practice clerical staff.
• Education and training of practice clerical staff.
• Participate in the creation, review, and administration of policies and procedures, and ensures that all polices, procedures, and guidelines are being followed by practice clerical staff.
• Participates in employment function including hiring, orientation, and corrective action.
• Supervises clerical, billing, payment collection, and coding functions of the practice.
• Ability to effectively use problem solving skills
• Coordinate staff schedules, personnel policy issues, office supplies, phone system, Practice Management System, property security and maintenance, scheduling of meetings in coordination with Practice Manager.
• Resolves patient complaints in a diplomatic and timely manner.
• Other duties as assigned, including coverage for clerical staff.
ShiftFirst ShiftTime TypeFull time Scheduled Weekly Hours40Cost Center8175 Bronson Pulmonary Specialists (BMH)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
$76k-235k yearly est. Auto-Apply 9d ago
Patient Service Representative
Us Staffing Agency 3.9
Medical receptionist job in Jackson, MI
Job Description
Our Healthcare partner in Jackson needs a full-time Patient Service Representative to add to their team!
1st Shift: 8:00 AM - 5:00 PM | Monday - Friday
Starting wage is $15/hour
Full-time, temporary to permanent positions in Jackson, MI.
Essential Duties for the Patient Service Representative:
Greets patients in a welcoming professional manner, utilizing excellent customer service skills at all times.
Data entry
Distributes forms to patients with necessary explanation and collects forms from patients ensuring proper completion.
Accepts and processes all payments (both current and previous balance due) and balances all payments collected daily to ensure all money is accounted for and completes the end-of-day process to balance the electronic cash drawer.
Maintains cash box during each shift to ensure all cash-box money is accounted for.
Schedules patient appointments.
Schedules any STAT tests ordered by the provider.
Consistently and accurately utilizes department scheduling guidelines.
Complete daily model of care steps (i.e. robust reminder calls, raking the schedule, etc.).
Participates in patient outreach.
Other activities that assist with the coordination of patient care, i.e. verbal review of patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests.
Conforms with and abides by all regulations, policies, work practices, and instructions.
Provides administrative support to clinical staff.
Requirements for the Patient Service Representative:
Minimum of High School Diploma
Previous medical office experience preferred
Knowledge of medical insurance rules preferred
Experience using an electronic medical record preferred
Ability to work effectively and independently within their work area, staying on task.
Demonstrates understanding and appreciation for diversity for CFH patients and CFH employees.
Routine testing/training on various job-related skills and competencies.
Excellent communication skills, both written and verbal.
Ability to communicate in a friendly, helpful manner with all patients and co-workers.
Excellent computer skills.
Pushing patients in wheelchairs.
Apply now or call us at (517) 787-6150 for more information!
$15 hourly 10d ago
Assignment & Scheduling Clerk
Allegan County 3.6
Medical receptionist job in Allegan, MI
Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!
Job Summary:
Schedules circuit court felony and civil proceedings and coordinates circuit court case evaluation proceedings. Performs various clerical support functions such as appointing counsel, screening visitors and phone calls, preparing case activity and payroll reports, as well as processing judicial disqualifications.
Starting Wage: $24.26 per hour, full-time
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers
Responsibilities and Duties:
Schedules circuit court felony and civil matters for hearings, motions, conferences, trials and sentencing. Coordinates scheduling with attorneys, prosecutors and probation/parole officers, issues notices of scheduled proceedings and addresses requests for adjournments in accordance with court policy.
Prepares and maintains the court calendar.
Prepares and distributes dockets for scheduled motions.
Tracks status and progress of cases to determine future scheduling and court action requirements to ensure compliance with case flow management standards. Modifies court calendar and docket as needed.
Coordinates case evaluation proceedings with case evaluation panel members and parties involved in case evaluation, issues case evaluations schedules, obtains and distributes case evaluation summaries, prepares and issues evaluations and notices of results, and collects and distributes payments.
Prepares appellant appointed counsel orders as directed by the judges, appoints counsel and distributes orders to the parties. Prepares appellate assigned counsel appointment reports. Maintains current roster of MAACS attorneys available for assignment.
Education and Experience:
High School Diploma or equivalent (G.E.D.). Additional legal terminology, legal secretarial or related coursework is preferred.
Two to three (2-3) years of case processing experience, preferably in a circuit court or closely related legal setting.
Click here to review entire job description
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
$24.3 hourly Auto-Apply 9d ago
Scheduler
The LTM Group
Medical receptionist job in Portage, MI
The Home Health Care Scheduler is responsible to coordinate and maintain scheduling for the company's patients and field staff.
Qualifications and Experience Requirements:
Maturity and ability to deal effectively with the demands of the job, as it can be stressful and hectic at times.
Work with patients, caregivers and staff to create schedules.
Effective written and verbal communication skills
Good interpersonal and problem solving skills
Proficient computer skills with knowledge of Microsoft Word and Excel and experience with EMR systems (DeVero)
Goal-oriented
Monday through Friday work schedule with paid major holidays off.
$29k-52k yearly est. 60d+ ago
Patient Services Representative I
Specialty Eye Institute
Medical receptionist job in Battle Creek, MI
Job DescriptionDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule:
Monday-Friday
7:30am-5:00pm
What you will be doing
Greet and check in patients in a friendly, courteous, and professional manner.
Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
Prepares paperwork for patient visits.
Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
Acts as a liaison between patients, guests, back office staff and providers.
Reconciles cash against daily charge and cash reports.
Schedule and confirm patient appointments as needed.
Create, distribute, and file new patient charts/medical records.
Perform clerical tasks such as copying, sorting, scanning, and faxing.
Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties as assigned
What you know Required
High school diploma or GED
Strong verbal and written communication skills
Desire
Telephone operator or high call volume experience
Entry Level
BSM Consulting : New Employee Orientation
1st Health Compliance Training (as required)
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
$29k-34k yearly est. 19d ago
Health Information Registration Clerk - Repost
TRAF
Medical receptionist job in Portage, MI
111-71190-T232-10
Site: Portage Regional Health Centre
Union: CUPE
Department/Unit: Health Information Services
City: Portage la Prairie
Hiring Status: Temporary
FTE: 0.63
Employment arrangement: In Person
Daily hours worked: 7.75
Anticipated shift: Days; Evenings; Weekends
Annual base hours: 1271
Anticipated Start Date - End Date: As mutually agreed upon - 03/31/2026
Salary: As per CUPE Collective Agreement
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Partnering with our communities, we provide safe, accessible and sustainable people-centered health care. We are proud to work in collaboration with all our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants from all over the world.
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other - a safe, peaceful, beautiful, fulfilling life for you and your family.
Position Overview
Reporting to the Registration Services Coordinator, the Registration Clerk is responsible for the accurate and concise collection of information during the registration process adhering to the provincial client registry best practices. Ensuring exceptional customer service and professionalism are met, the Registration Clerk is responsible for the provision of effective and efficient communication and reception services. The incumbent performs duties in accordance with organizational values and Health Information Services objectives, policies and procedures. While maintaining confidentiality in all matters relating to clients, staff and the organization, the incumbent works co-operatively in a matrix structure to support the functions of Health Information Services.
The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.
Experience
Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system preferred.
Recent clerical and customer service experience.
Education (Degree/Diploma/Certificate)
Grade 12 education or equivalent.
Completion of a recognized Medical Office Assistant Program.
Completion of a recognized Medical Terminology course.
Other suitable combinations of education and experience may be considered.
Certification/Licensure/Registration
Not Applicable
Qualifications and Skills
Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare related legislation.
Proficiency in Microsoft Office applications and email/Outlook.
Accurate keyboarding/typing skills of 40 wpm.
Demonstrated knowledge of electronic health records.
Demonstrated ability to provide a high level of attention to detail and accuracy.
Demonstrated ability to work in a fast-paced and changing environment.
Demonstrated approachable and welcoming demeanor.
Demonstrated written and oral communication skills.
Demonstrated organizational, decision-making and problem- solving skills.
Demonstrated ability to display independent judgment.
Demonstrated ability to respect and promote a culturally diverse population.
Demonstrated ability to prioritize in a changing environment.
Demonstrated ability to build and maintain professional working relationships.
Demonstrated ability to work in a team as well as independently.
Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.
Proficiency of both official languages is essential for target and designated bilingual positions.
Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums.
Good work and attendance record.
Requires a valid Class 5 driver's license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00.
Physical Requirements
Health and physical ability to perform routine filing i.e., lifting, stretching, bending, walking while carrying multiple files.
May be required work in seclusion.
No hazardous or significantly unpleasant conditions.
May work occasionally evenings and weekends as necessary.
Will be required to travel to other regional facilities as the position duties may require.
This term position may end earlier as outlined in your collective agreement.
Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
Southern Health-Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.
Please include three work-related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud's FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position.
Please be advised that job competitions for union represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file may be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.
$29k-37k yearly est. 3d ago
Surgical Scheduler
Alliance Obgyn-Lansing, Mi
Medical receptionist job in East Lansing, MI
Job DescriptionSalary:
We are seeking a highly organized and detail-oriented Surgery Scheduler to join our growing healthcare team in March.This role plays a critical part in coordinating surgical care and delivering an excellent patient experience.
Responsibilities
Schedule surgeries by coordinating with patients, providers, and surgical teams
Verify insurance coverage and obtain required prior authorizations
Maintain accurate patient records in EHR systems (Epic and Athena)
Assign and verify medical codes (ICD-10, CPT) while ensuring HIPAA compliance
Communicate clearly with patients regarding procedures, scheduling, and questions
Collaborate with surgical staff to manage changes and ensure smooth workflows
Manage provider on-call schedules using WebOnCall and AMBS
Qualifications
Previous experience as a Surgery Scheduler or MedicalReceptionist required
Strong knowledge of medical coding (ICD-10 and CPT)
Experience with Epic and Athena preferred
Familiarity with computerized scheduling systems
Ability to multitask and work efficiently in a fast-paced environment
Strong organizational, communication, and interpersonal skills
Positive attitude and team-oriented mindset required
Benefits & Compensation
Competitive wages based on experience
Comprehensive benefits package including:
Health, dental, and vision insurance
Life insurance
401(k) retirement plan
$29k-54k yearly est. 2d ago
Scheduler (CNA)
North Lansing Opco LLC
Medical receptionist job in East Lansing, MI
Job Description
Scheduler (CNA) /Medical Records Are You Experienced in Scheduling Nursing Staff?
MediLodge is proud to have received the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association!
Are you looking for a rewarding career and a stable company? Medilodge of East Lansing offers a rewarding experience to work with other warm-hearted team members who will support and guide you along your career path. At the end of each day, your professional success and personal fulfilment will be your reward for making a difference in the lives of our residents.
Why Choose MediLodge? No matter where you reside or consider relocating to, we are the largest provider of skilled nursing long-term care and short-term rehabilitation services with 53 centers located throughout Michigan.
Healthcare and Specialty Benefits:
We are pleased to offer our full-time employees a variety of medical coverage options through Anthem Blue Cross Blue Shield.
Affordable Medical, Prescription Drug, Dental, and Vision insurance benefits through leading insurance providers to meet your healthcare needs and preferences for you and your family.
We know your pet is family too! Three Pet Insurance options available to choose from.
We provide an intercompany Employee Benefits Concierge to assist you in navigating and maximizing your benefits, should you have any questions.
Flexible pay options; get paid daily, weekly, or bi-weekly with pay advances through UKG Wallet
Company paid vacation days with rollover option and sick time.
Employee Assistance Program
Excellent career advancement opportunities
Tuition Reimbursement and Student Loan Repayment programs
Company Paid Life Insurance
401K retirement program
Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
Unlimited Referral Bonuses and more!
Summary:
The Scheduler is a CNA who is responsible for scheduling nursing staff to meet facility and state and federal requirements.
Qualifications:
Education:
High School or equivalent preferred.
Experience:
One year of experience in long term care, C.N.A. preferred.
Job Functions:
Develops and posts work schedules at least two weeks prior schedule start.
Contacts replacement personnel and modifies schedule when required.
Maintains a current listing of employee contact numbers for call-in.
Coordinates time off requests with the Director of Nursing.
Notifies Director of Nursing of short staffing situations.
Maintains a record of employees that miss shifts, and produces reports.
Coordinates with Director of Nursing to secure contract labor when required.
Performs other tasks as assigned.
Knowledge/Skills/Abilities:
Ability to communicate effectively with residents and their family members, and at all levels of the organization.
Ability to be accurate, concise and detail oriented.
Ability to organize and prioritize to meet deadlines.
Ability to operate a Personal Computer.
Knowledge of overtime regulations.
$29k-54k yearly est. 26d ago
Front Desk Receptionist
Gatsby Cannabis 4.1
Medical receptionist job in Battle Creek, MI
Job Description
We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner.
Compensation:
$14 - $17 plus tips
Responsibilities:
Receptionist Duties by Category:
Operations
Follow all company policies and procedures.
Handle customer complaints with professionalism and calmness.
Adhere to loss prevention and security policies and practices.
Assist with online orders and curbside operations, if applicable.
Report any perceived inventory loss to direct managers.
Support the execution of all opening and closing checklists.
Verify visitor IDs and ensure they sign in on the sign-in sheet.
Answer phone calls professionally and escalate calls as needed.
Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a
positive, timely experience.
Update menus and signage with informative and visually appealing content.
Compliance
Operate within state and CRA regulations and guidelines.
Accurately verify customer identification following company SOPs.
Sales
Stay updated on store goals, KPIs, and individual performance metrics.
Align with upper management to support the success of promotions, loyalty programs,
and app downloads.
Help maintain visual standards as directed by the company.
Utilize the budtender playbook as a standard for effective sales execution.
Maintain a thorough understanding of the product range, including strains, edibles,
concentrates, and accessories.
Educate customers on product benefits, proper usage, and potential effects to assist in
informed decision-making.
Handle customer inquiries, concerns, and complaints with empathy and professionalism.
Conduct sales transactions accurately, including cash handling.
Encourage satisfied customers to leave reviews on public platforms to enhance the
company's reputation and attract new customers.
Inventory
Stay informed on regulatory updates.
Ensure only compliant, non-expired products are sold to maintain quality and safety.
Keep inventory in designated areas to minimize loss and maintain accurate stock levels.
Staff
Contribute to a positive environment that encourages teamwork and engagement.
Report all employee issues to the General Manager.
Participate in creating a respectful, warm, and friendly work atmosphere that aligns with
company brand values.
Minimize interpersonal conflicts to foster a positive work environment and boost morale.
Accounting
Request change for the register in advance to prevent shortages.
Submit tips to leadership according to company policy.
Report any cash discrepancies to leadership.
Accurately record all time punches using the company's clock-in application.
Additional Expectations
Assist with setting up company events at the store level.
Complete tasks assigned by management as needed.
Cross-train and support inventory and budtender roles as required.
Maintain cleanliness during downtime to uphold a professional customer experience.
Qualifications:
Must be at least 21 years old and a resident of Michigan.
Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts.
Must have reliable transportation.
Must have cash handling experience. Strong customer service background is preferred.
Point of sale experience preferred.
Must be able to pass a background check.
Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
About Company
Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!
$14-17 hourly 5d ago
Dental Receptionist
Walk In Dental Pllc
Medical receptionist job in Battle Creek, MI
Job DescriptionBenefits:
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
401(k)
401(k) matching
Benefits/Perks
Competitive Hourly Pay
401k match
Paid holidays
Job Summary
We are looking for a friendly, welcoming dental receptionist to join our team!
As the receptionist for our busy dental office, you will be the first point of contact for our guests. You will greet patients as they arrive, book appointments, and answer phone calls, as well as attend to the needs of our patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet guests as they arrive.
Answer phone calls and schedule appointments
Verify dental insurance
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of patients throughout their visit
This is an "at-will" employment opportunity.
Qualifications
Customer service experience is preferred
Previous experience as a dental receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Excellent multi-tasking skills
This is an "at-will" employment opportunity.
$33k-41k yearly est. 3d ago
Medical Receptionist
Revel Staffing
Medical receptionist job in Kalamazoo, MI
We are seeking a friendly, organized, and detail -oriented Front Desk Receptionist to join our patient care team. This role is one of the first points of contact for patients, helping ensure a smooth check -in/check -out process while delivering exceptional customer service.
Key Responsibilities
Greet, check in, and check out patients with professionalism and accuracy
Schedule appointments and update patient profile information
Verify insurance using phone or online tools and collect copays
Answer phone calls, take messages, and direct inquiries appropriately
Maintain patient confidentiality and ensure all documentation is complete
Prepare and print forms needed for patient visits
Assist with follow -up appointments and referral scheduling
Maintain a clean, organized reception area
Required Qualifications
High School Diploma or equivalent
MediClear Certification or equivalent HIPAA certification required
Minimum 1 year experience in a medical office, clinic, or similar patient -facing environment
Strong customer service mindset and ability to stay calm under pressure
Ability to multitask and handle a steady flow of patients
Fluent in spoken and written English
$27k-33k yearly est. 56d ago
Medical Secretary
Lakeshore Bone & Joint Institute
Medical receptionist job in Portage, MI
As the region's dedicated experts in exceptional musculoskeletal care, our doctors and staff at Lakeshore Bone & Joint Institute have served the orthopedic needs of northwest Indiana since 1968. With state-of-the-art facilities, we are dedicated to delivering the exceptional, compassionate care patients need to keep moving and keep enjoying their life. Patient care is our top priority at Lakeshore Bone and Joint Institute, and our medical secretaries play a key role in providing quality, compassionate patient care. A high level of emotional intelligence and ability to thrive in a busy environment is essential in this role. The medical secretary will work for a specific doctor(s) to answer phone calls and schedule patient appointments. They make work in tandem with a physician assistant, nurse, medical assistant, and other ancillary staff.
Essential Functions:
Must understand how to use phone system to answer and direct calls as needed in a timely manner and maintain digital literacy essential to job functions and patient care
Register new patients and verify all demographic and insurance information for returning patients
Verify insurance eligibility for all patients one day prior to scheduled appointments
Triage patient concerns and forward to the appropriate parties
Schedule appointments, move appointments, and update clinic schedules as needed
Maintains working knowledge of LBJI department functions and communicates with other departments as needed
Performs all clerical duties - including disability paperwork and attorney scheduling - in a timely manner (within five business days)
Schedule internal and outside physician referrals in timely manner, complete order when finished
Document refill requests, patient concerns, voicemails, and other essential communications in patient charts
Other duties as assigned
Environmental/Working Conditions:
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. It is possible work may involve interaction with injured or sick patients.
Skills & Abilities:
Integrity and accountability
Responsible decision making
Adaptive and flexible
Teamwork
Ability to analyze situations and develop solutions
Ethical reasoning and decision-making
Strong attention to detail
Time management, prioritization, and sense of urgency
Excellent verbal and written communication skills
Maintain patient confidentiality
HIPAA compliance
Professionalism and work ethic
Education: High school diploma or the equivalent
Experience: Minimum of 1-year medical practice and/or orthopedic clinic experience. Healthcare related background including medical terminology.; experienced in common office hardware and software including MS Office and outlook.
$27k-33k yearly est. 17d ago
Scheduling Coordinator
Right at Home Grand Rapids and Kalamazoo
Medical receptionist job in Kalamazoo, MI
Responsive recruiter Benefits:
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.
The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees.
Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
Assist with recruiting, hiring, onboarding, training and personnel management.
Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
This role will primarily works in the Kalamazoo office but may need to travel locally to support the business
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids
Compensation: $45,000.00 - $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
$45k-50k yearly Auto-Apply 49d ago
Patient Representative BBC ED Nights
Bronson Battle Creek 4.9
Medical receptionist job in Battle Creek, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BBC Bronson Battle Creek
Title
Patient Representative BBC ED Nights
Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served.
* High school diploma or general education degree (GED) required.
* Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year.
* Previous customer service experience required.
* Medical Terminology, CPT and ICD-10 coding strongly preferred.
* Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.
* Experience with multiple computer applications/operating systems, and office machines.
* Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights.
* Knowledge of revenue cycle components and his/her role in the ability to impact the overall process.
* Knowledge of the impact of accurate registration has on patient satisfaction.
* Analytical skills to solve simple to semi complex problems.
* Organization, prioritization and time management skills.
* Concentrate and pay close attention to detail.
* Ability to multi-task.
* Be flexible to facilitate change.
* Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
* Greets and/or registers patients accurately and efficiently.
* Verifies insurance eligibility using online systems.
* Provides and/or completes required patient forms.
* Collects and enter payments, follows required balancing procedures.
* Analyzes, interprets and enters physician orders.
* Scans and indexes forms.
* Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments.
* Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria.
* Accurately completes assigned work queues.
* Identify financial counseling needs.
* Maintains confidentiality in verbal, written and electronic communication.
* Follows established processes, protocols, and workflows.
* Takes initiative to resolve problems and meet patient needs.
For Cancer Center ONLY:
* Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting)
* Certified Healthcare Access Associate (CHAA) Preferred
* Assist employees and visitors with any concerns they might have.
* assume overall responsibility for the safety and security of designated areas.
* Monitor security cameras *Identify potential security risks and respond accordingly
Shift
12 Hour Night Shift
Time Type
Full time
Scheduled Weekly Hours
36
Cost Center
1202 Patient Access ER (BHG)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
$27k-31k yearly est. Auto-Apply 21d ago
Care Coordinator
Fresh Perspective Home Care
Medical receptionist job in Portage, MI
Full-time Description
Fresh Perspective Home Care is hiring a dependable, organized Care Coordinator to manage scheduling, support caregivers, and ensure uninterrupted care for our clients. This role is ideal for someone with home care or health care experience who thrives in a fast-paced, responsibility-driven environment and enjoys problem solving.
Why This Role Matters
Care Coordinators are central to our operations. You will be responsible for keeping schedules covered, responding to urgent needs, and supporting both caregivers and clients with professionalism and compassion. We are looking for a strong team player who values collaboration and is excited to contribute to and grow within our positive, supportive work culture.
This is a full-time, office based position with a rotating after-hours on-call / weekend runner schedule.
What You'll Do
Be a key liaison between clients, caregivers, and leadership
Schedule and coordinate caregivers to meet daily client needs
Respond promptly to client and caregiver calls
Provide caregiver coverage as a backup for open shifts
Resolve call-offs, open shifts, and urgent coverage needs
Complete administrative and documentation tasks
Participate in rotating on-call and weekend runner coverage
Act calmly and professionally in urgent or emergency situations
What We're Looking For
Full-time availability (Monday through Friday) plus rotating weekends / on-call
Any level of home care, healthcare, or care coordination experience
Strong organizational and communication skills
Team player with a commitment to learn and grow
Emotional maturity and ability to handle pressure
Reliable, insured vehicle and valid driver's license
Basic computer skills (experience with Wellsky Personal Care / Clear Care a plus)
Perks and Benefits
$19 - $21 per hour based on experience with quarterly bonuses
401(k)
PTO and Paid sick time
Medical, dental, and vision insurance
Paid training and tuition reimbursement
Free life insurance
Short-term disability
Same-day-pay option
$19 - $21 per hour based on experience
Who We Are
Since 2006, Fresh Perspective Home Care has provided compassionate, ethical, and client-centered care throughout Southwest Michigan. We are committed to dignity, respect, and quality for our clients and our team members. We believe strong operations create strong care, and our Care Coordinators are central to that mission.
We are an equal opportunity employer and value diversity.
Requirements
Ability to pass background check per state and company standards
Ability to safely lift up to 40 pounds
Valid Michigan driver's license
Valid car insurance and reliable transportation
Strong interpersonal, organizational, and communication skills
GED or high school diploma
Computer skills including emails and Microsoft Office Suites
Prior home care or health care experience, preferred
Prior experience with scheduling software such as WellSky/Clear Care, preferred
Salary Description $19 - $21 / hour
$19-21 hourly 28d ago
Scheduler
Corecmsmvc
Medical receptionist job in Jackson, MI
As a Scheduler at Commonwealth Associates, Inc., you will play a pivotal role in project management, resource allocation, and stakeholder coordination. Your responsibilities include preparing and maintaining schedules, overseeing project timelines, conducting analyses to ensure project success, and communicating the results to the appropriate staff to aid in decision making.
This role requires a proactive, detail-oriented, and self-motivated individual with strong management (project and resource allocation) and communication skills to drive successful project outcomes at Commonwealth Associates, Inc.
Responsibilities:
Scheduling:
Creating and maintaining schedules for multiple clients/ projects simultaneously. Identifying and communicating critical paths and project delivery conflicts, as well as, providing feedback on the risks associated with schedule change.
Participate in and provide schedule feedback during the pursuit stage of potential projects.
Participate in and provide schedule feedback during internal and external meetings during the project execution phase.
Resource Management:
Creating and maintaining resource plans for multiple clients/ projects simultaneously. Identifying and communicating areas where resources can be leveled, training needs and gaps, as well as, providing feedback on the risks associated with schedule/ scope changes.
Participate in and provide resource availability feedback during the pursuit stage of potential projects.
Participate in and provide resource availability feedback during internal and external meetings during the project execution phase.
Drive the resource allocation process, overseeing both hard and soft booking of resources during the execution phase of projects.
Stakeholder Management:
Cultivate positive working relationships with departments, production teams, governmental institutions, contractors, and construction firms.
Act as a liaison between the engineering team and stakeholders, ensuring clear communication and alignment of objectives.
Collaborate with partners to assign resources effectively, balancing workloads and prioritizing tasks appropriately.
Maintain relationships with service partners to leverage resources and fulfill project needs.
Lead key staffing and planning meetings, both internally and externally, within Professional Services.
Experience:
Education
Related 2-year degree or practical work experience
Experience
3 years' experience or equivalent combination of education, training and/or experience with scheduling software applications on projects; large project experience is desirable.
Software
MS Project, Primavera P6, Deltek VantagePoint
$29k-54k yearly est. 18d ago
Patient Services Representative Associate
Corewell Health
Medical receptionist job in Ada, MI
This is a full time position working every other weekend. Week 1 is 40 hours: Sunday - Wednesday. Week 2 is 36 hours: Monday, Tuesday, and Saturday.
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.
Essential Functions
Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution.
Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
Required
High School Diploma or equivalent
1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience.
Preferred
Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department).
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - ICC Ada - 7128 Fulton St SE - Ada
Department Name
Patient Registration Ada - Corporate
Employment Type
Full time
Shift
Variable (United States of America)
Weekly Scheduled Hours
38
Hours of Work
8 a.m. - 4:30 p.m.
Days Worked
Variable
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
How much does a medical receptionist earn in Battle Creek, MI?
The average medical receptionist in Battle Creek, MI earns between $24,000 and $37,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Battle Creek, MI