Medical receptionist jobs in Bend, OR - 59 jobs

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities * Accurately check patients in and out for all patient appointments and updates patient record. * Process the application and income calculations for submitting sliding scale applications to the supervisor. * Schedule patients in accordance with established provider schedules and clinic protocols. * Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

The Check In Receptionist (CIR) plays an extremely important role in our practice. The Check In Receptionist is responsible for welcoming patients, visitors, representatives and other customers by greeting and directing them in a friendly, prompt and helpful manner. The Check-In Receptionist will ensure the completion of paperwork, sign-in and security procedures, and scheduling of patients. During the check-in process the patients demographics are entered/updated and insurance is verified. In addition, he/she is responsible for ensuring that our office is ready for business each day as well as properly shut down and secured each evening. It is imperative that the receptionist always reflects a positive and courteous attitude toward our patients as he/she is a critical component of the high level of customer satisfaction that we strive to achieve. The receptionist must be well organized, efficient, and prompt. Strong communication skills are also imperative to the success of this position. The Check-Out Receptionist (COR) is responsible for greeting patients as they check-out and offer them friendly and prompt assistance while coordinating the patient care. The COR reviews the provider's orders to determine necessary treatment plan and schedule future appointment/s accordingly. If patient does not schedule the suggested appointment, the patient is entered into the recall system for their 1 year annual check. Products are sold and dispensed at checkout. Prescription log is kept up to date daily. Recall is created for 3 week with aesthetician for every patient that purchase products. Outstanding balances are collected as well as deductible, coinsurances and any other payment due. Credits are used or refunded at time of checkout (send task to billing manager). Monetary collections are balanced daily, entered into the DNR for reconciliation, and deposited daily. The COR reviews and posts charges daily once notes are signed off by provider. Flexibility: While this job description is meant to provide an overview and specific responsibilities of the Check-Out Receptionist, the Practice reserves the right to make changes, adjustments, and revisions, as need, to this document and will coordinate such modifications with Practice Administrator and Physicians. COMMON GENERAL DUTIES Maintain patient confidentiality. Report broken equipment or unsafe building areas to the Administrator Must be able to follow company policies and procedures. Outstanding communication skills, positive and upbeat attitude at all times when greeting, checking in/out, and serving patients in general. Must be able to interact in a positive and constructive manner with others and be able to take direction from the Practice Administrator and Physician owner. Professional appearance (shower, no perfume, apply make-up and present with clean and brushed, dry hair), honesty, ethics, and excellent work ethic - willingness to work in a “sleeves-rolled” hands-on fashion to do whatever it takes to help the team succeed. Utilize telephone courtesies on all telephone interactions, including placing callers on hold or directing them to voicemail. Adhere to HIPAA, OSHA and any other compliance regulations. Complete all task within the timelines established by the practice. Perform other duties as assigned or requested. Regular attendance and punctuality are required. (Must arrive to practice 15 minutes before the practice schedule starts). Working Environment Physical demands: Average percent of time during regular shift devote to: Walking, Squatting, Sitting, Bending, Reaching: 75% Standing: 25% Average lifting requirements: Lifting Requirements: 20-40 lbs. Frequency of Lifting: 0-25% of the time Additional physical demands: Ability to grasp with both hands; pinch with thumb or forefinger; turn with hand/arm; reach for (above shoulder height). Ability to type 60 wpm. Ability to operate multi-line telephone system, computer keyboard and adding machine. Visual, Hearing, and Mental demands: Vision adequate to perform essential functions such as read telephone displays/computer terminals for long periods of time, correctable to 20/20. Hearing adequate to perform essential functions such as answering the telephone. Mental capacity adequate to perform essential functions such as quickly and accurately entering patient demographics and scanning documents while checking in multiple patients. Tact to deal with unfriendly individuals regarding various situations, and adequately handle stress. Working Conditions: Normal business office environment. Requires individual to be in uniform daily. Required to exhibit a positive attitude and a professional appearance and show great detail and accuracy. Required to exhibit quality performance of the essential job functions to help the office run effectively and efficiently. Requirements Position Requirements High School education or GED equivalent. Minimum two years of medical office experience. Working knowledge of general office duties. Working knowledge of contracted insurance plans. Accurate data entry. Good verbal and written communication skills. Great telephone skills. Demonstrated ability to use a computer with Microsoft Word, Outlook and EMR software. Excellent customer service skills. Strong organizational skills with the ability to multi-task. Ability to maintain confidentiality and thorough knowledge of HIPAA policy

Requirements Qualified candidates will have a work history showing strong customer service experience. Have a valid drivers license and acceptable driving record. This is a part-time position working Monday - Thursday 7:30am-12:30pm. Salary Description $18.00/Hour

Job DescriptionDescription: Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Service Receptionist to join our service team. At Kendall Toyota Bend, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. Some of the benefits of working with Kendall Toyota include: • Competitive pay starting at $18.00/hour • Career path development opportunities • Competitive paid time off • Discounts on parts, service and vehicle purchases for you and your immediate family • Medical, Dental and Vision insurance • Paid life insurance • 401(k) plan w/ Fidelity • Accident and Illness supplemental plans We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates. Candidates must be comfortable on the phone; taking up to 30 calls per hour. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements: Qualified candidates will have a work history showing strong customer service experience. Evening and weekend hours are required.

Pay range: $21.86 - $29.52 per hour, based on experience. This position comes with a comprehensive benefits plan that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Centralized Scheduler REPORTS TO POSITION: Patient Access Services Supervisor DEPARTMENT: Patient Access Services DATE LAST REVIEWED: 9/25/2017 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Patient Access Department registers and schedules all patients for medical services as ordered by their physician, obtaining all key information required to bill for services provided. Our goal is to provide professional, accurate and timely service within all aspects of registration and scheduling. POSITION OVERVIEW: The Centralized Scheduler schedules appointments for diagnostic exams and procedures, to include entering the appropriate diagnostic testing order and demographics. The Centralized Scheduler works directly with patients, physician offices, other hospital departments and facilities to ensure patients accurately scheduled for procedures in a time manner. This position does not directly supervise any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Pre-registers the patient in the registration system utilizing the scheduling system, accurately collects patient demographics, insurance information and collects required co-pay/deposits Contacts patients and pre registers patients in registration system following specific registration criteria, schedules patient from physician orders as outlined by department standards Selects correct procedures and properly selects procedure from templates and inputs information into system. Researches and communicates with other departments to assure procedures are scheduled correctly when in question. Solves practical problems, uses department resources to determine how to schedule. General knowledge of medical terminology and procedures, accurately process written orders and enters appointments into scheduling system Handles a large volume of incoming calls and multiple line system. Demonstrates excellent customer service, ensuring all patient calls are handled in a professional and expedient fashion, required to meet department standards for handling calls. Maintains the flow of communication between departments, directs patients and physicians to correct department for procedures not scheduled in Centralized Scheduling. Prioritizes work based upon level of urgency, review order to ensure all details are addressed and proper documentation is input into system Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION Required: High school diploma or GED. Preferred: Associate's degree or higher. LICENSURE/CERTIFICATION/REGISTRATION Required: N/A Preferred: N/A EXPERIENCE Required: Intermediate experience using PC based office productivity tools (e.g. Microsoft, Outlook, and Excel). Previous customer service experience in a high volume fast paced environment. Knowledge of medical terminology and procedures. Preferred: 1 - 2 years of scheduling experience in a Call Center environment. Previous experience in a hospital/physician setting. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Essential functions for each specific role: Centralized Scheduler, Outpatient Rehab - Schedules outpatient rehab services and appointments accurately, responding to telephone inquiries and faxes from the patient's, physician offices, and clinics. Reads and interprets information provided by the insurance verifier, demonstrates accurate visit tracking. Work appropriate queues from One Content and Right Fax. Centralized Scheduler, Therapy Aide - Processes written orders and enters into the scheduling with the highest degree of accuracy. Provides assistance to Occupational Therapists, Physical Therapists, and Speech Pathologists as needed. Maintains competency, operates equipment when indicated, and carries out therapist directives within scope of practice. Participates in planning, cleaning, ordering, and stocking supplies for units. Excellent Verbal, Written and communication skills. Demonstrates proper phone etiquette and understands medical terminology and procedures. Accurately process written orders, enters appointments into scheduling system. Ensures all patient calls are handled in a professional and expedient fashion. . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: SCHEDULER Scheduled Days of the Week: As Scheduled (may include weekends and holidays) Shift Start & End Time: Varies

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities Accurately check patients in and out for all patient appointments and updates patient record. Process the application and income calculations for submitting sliding scale applications to the supervisor. Schedule patients in accordance with established provider schedules and clinic protocols. Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, ********************. Job Description The Patient Service Representative (PSR) serves as a key member on a multidisciplinary team contributing to the daily activities of the medical office team-based care, performing a variety of administrative duties to assist the Care Team with providing patients with the highest standards of medical care and a positive customer service experience. Under the direction of the Primary Care Provider, Clinical Practice Manager and Office Supervisor, this highly motivated individual works to ensure patient satisfaction and efficient operations, is passionate about patient care, possess strong interpersonal skills, and can function independently. The ideal candidate will be motivated, energetic, and an empathetic communicator who is passionate about delivering the highest quality of care. This opportunity offers an excellent salary, great benefits as well as the ability to be part of a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care. Essential Job functions: Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. Informs patients of delay in physician schedules, assists with patient comfort while delayed. Update's patient care team in the EHR to reflect accurate PCP Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule. Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections. Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Update's patient information including demographics, insurance, HIPAA forms and financial waivers. Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report. Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows. Initiates authorization request Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations. Completes referrals according to departmental guidelines and properly enters into the appropriate system. Enroll patients in patient portal Update lab/imaging/pharmacies Performs screenings as applicable Arrange specific patient services such as ASL interpreter, needed transportation Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly. Actively participates in pilot programs Performs patient outreach for AWV's, quality lists Manages Department Staff Inbox Manage patient ticklers, portal requests, online scheduling requests Completes letters as assigned (no-show/late cancellation, return to work/school) General Job functions: Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings. Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations. Demonstrates the ability to adequately follow downtime procedures. Other job duties as required. Education, Certification, Computer and Training Requirements: High School Graduate or GED required. Associate Degree preferred. Previous PSR experience preferred. Ability to communicate in English, both orally and in writing. Must have excellent customer service skills. Must have the ability to organize and perform multiple tasks in a timely manner. Knowledge of medical office and terminology preferred. Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred. Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred. Travel: Ability to commute to satellite offices as needed. About Our CommitmentTotal Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ************************************* or file a complaint at ***************************************

Job Description Are you interested in joining a dynamic, lively, pleasant, thriving, and skilled multi-disciplinary clinic environment? We are looking to add a Patient Care Coordinator (25-35 hours/week) to our team. Working alongside our current providers, you will aid in the care of our patients. Together, you will assist our providers in managing a variety of musculoskeletal conditions using holistic physical and functional medicine approaches to achieve outstanding results. With a large patient population, we collaborate with many local doctors and surgeons and benefit from robust referral connections. Our facility features aquatic therapy with an underwater treadmill and swim current, top-of-the-line rehab equipment, massage therapy, laser therapy, physical therapy, orthotics, nutrition, personal training, and functional medicine services. Our methodology is research-based, centered on delivering outcomes, and committed to offering premium service. Starting Salary: $17.85 Competitive Pay with monthly incentives/bonuses Health Insurance, Dental Coverage, Vision Benefits AFLAC Supplement Retirement Plan with Employer Contribution Paid Time Off Fitness Perks Company-provided Benefits The schedule will involve starting at 7:00 am and concluding at 7:00 pm, based on the shift. Only Monday though Friday schedule, no weekends. Compensation: $17.85 hourly to start Responsibilities: Coordinate patient appointments and manage scheduling to ensure smooth clinic flow. Serve as the primary point of contact for patients, addressing inquiries and providing information with empathy and clarity. Facilitate communication between patients and healthcare providers to enhance the patient experience. Maintain accurate patient records and ensure confidentiality in compliance with healthcare regulations. Assist in the management of patient flow within the clinic, optimizing efficiency and minimizing wait times. Collaborate with the healthcare team to support patient care plans and follow-up procedures. Handle patient billing inquiries and process payments, ensuring transparency and accuracy in financial transactions. Qualifications: Experience in a healthcare setting, ideally in a patient-facing role. Ability to manage multiple tasks efficiently in a fast-paced environment. Proven track record of providing exceptional customer service with empathy and clarity. Strong organizational skills to coordinate appointments and manage clinic schedules. Familiarity with healthcare regulations and maintaining patient confidentiality. Excellent communication skills to facilitate interactions between patients and healthcare providers. Proficiency in handling billing inquiries and processing payments accurately and transparently. About Company Multidisciplinary outpatient Physical Therapy and Chiropractic clinic. Locally owned and operated. Offering aquatic therapy, land-based rehab, massage therapy, and chiropractic care to our community in the heart of Bend, Oregon. We invite you to visit our website, ***************************

Join the team at The Cove Aquatic Center at Sunriver Resort! We're looking for a Front Desk Coordinator to work two shifts per week, typically Mondays and Fridays, for 10‑hour shifts. In this role, you'll be the welcoming face of The Cove, greeting guests with warmth and professionalism. You'll assist with booking reservations, answering guest questions, and handling essential reception duties.The Front Desk Coordinator will maintain the AAA Four Diamond standards. The Front Desk Coordinator will always conduct them self in a manner that supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. The Front Desk Coordinator shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice! Responsibilities Greets and welcomes guests upon arrival Answers phone and books pool reservations for Resort Guests/Members Promotes retail sales and accepts payment from guests Gives guests a tour of the facilities if requested Manages the entry of guests into the facility to ensure only those who have a confirmed reservation may enter Provides each guest with a towel upon entry Cleans Locker Room when needed Answers guests questions regarding Cove and Spotted Frog Operations Opens or closes the facility when needed Uses POS system to ring up retail merchandise Perform miscellaneous job-related duties as assigned Able to follow routine verbal and written instructions Contacts appropriate party, if necessary, when a guest problem is reported Coordinates facility evacuations as needed for weather or health threats Answers incoming guests calls and transfers appropriately Provides general resort information for guests Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest Attends appropriate resort and departmental meetings Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all resort amenities as well as any special events Interacts with resort staff in a professional manner, assisting other departments with necessary information Up sells other resort services and amenities to guests Always maintains a professional demeanor and attitude Qualifications High school diploma or equivalent preferred Prior hospitality experience preferred At least one year customer service experience preferred Must have excellent phone etiquette Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guest Can sit or stand as needed with intermittent periods of walking, occasionally needing to stand for long periods of time. Must be able to lift, carry push & pull up to 20 lbs occasionally Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently #SunriverResort

Job DescriptionDescription: Perinatal Associates of Central Oregon (PACO) is a compassionate and patient-centered women's health clinic dedicated to providing high-quality care in a welcoming environment. We are seeking a professional, personable, and organized Medical Receptionist to be the first point of contact for our patients. About the Role: This is a part-time opportunity working on-site at our PACO clinic in Bend, OR. The position has an expectation of 16-23hrs per week (Monday - Wednesday) and our Medical Receptionist pay range is $18.63 - $22.45. What will you do: Greet and check in patients in a professional and friendly manner. Verify patient information and update electronic records as necessary. Enroll patients in the patient portal. Manage incoming calls, emails, and faxes, directing them to the appropriate departments. Schedule, reschedule, and cancel appointments as needed. Collect co-pays and balances cash drawer. Verify insurance eligibility and benefits as needed. Address patient concerns and escalate issues when necessary. Create a welcoming atmosphere for patients and visitors. Ensure the waiting area and front desk are clean and organized. Requirements: What do you need to bring to the role: High School Diploma or GED equivalent. One year of customer service experience in a professional environment preferred. Competencies that matter to us: Business Effectiveness: Professional communication and the ability to install confidence from patients. Personal Effectiveness: Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes. Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively. Interpersonal Effectiveness: Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others. Engages well with the team/patients through respectful and inclusive conduct. Perinatal Associates of Central Oregon (a division of Women's Care) is an equal opportunity employer.

Status: Fulltime, Onsite Work Schedule: Monday - Friday Benefits Eligible: Medical - $0 deductible & $0 premium for employee only coverage Dental - $0 premium for employee only coverage Vision - $0 premium for employee only coverage Paid Vacation & Sick Leave Eligible for Paid Holidays 401K, Life Insurance, and much more! Position Summary Ensures demographic and insurance information is received and entered in the patient's electronic health record in accordance with established health center procedures. Makes appointments for patients using the health center's practice management software, greets and registers patients in an accurate and timely manner, creates patient charts/accounts, and collects patient payments. Notice: Per State & Federal regulations healthcare providers and healthcare staff working at the La Pine Community Health Center must provide their employer, contractor, or responsible party with either: Proof of vaccination showing they are fully vaccinated; OR Documentation of a medical or religious exception. Duties and Responsibilities Obtains and/or verifies that current demographic information is accurate and updates information in the system as needed Obtains and/or verifies insurance status and updates information in the system accurately as needed Verifies insurance eligibility and visit filing order in accordance with established health center procedures Meets with the Billing department and Clinic Operations Manager bi-weekly Communicates with patients in a courteous and professional manner Schedules patients in accordance with established provider schedules and health center protocols Records no-shows and cancellations in system and in patient records, and routes patient messages to appropriate clinical staff Creates accounts for new patients Routes overflow phone calls to the appropriate party or takes complete, accurate messages Maintains strict patient confidentiality Advises patients of health center policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate. Advises patients to bring in necessary financial and/or insurance documentation as indicated. Checks patients in and out, collects patient payments Assists with filing, copying, faxing, and other clerical duties when time is available and at direction of manager Prints end-of-day reports and balances cash drawer Assists in maintaining the waiting room in a clean and orderly manner Adhere to HIPAA policies and regulations Participates in staff meetings, training sessions, and other meetings as directed Performs other duties as assigned Minimum Qualifications High school diploma or equivalency Excellent customer service skills Preferred Qualifications Experience with health insurance and/or medical billing processes Knowledge of Microsoft Office software products Familiar with electronic health records software

The Medical Records Clerk is responsible for maintaining the security, confidentiality, completeness, and accuracy of the medical records of La Pine Community Health Center in accordance with policies and procedures and within the guidelines of the organization. Responsibilities and Essential Functions * Follow HIPAA policies and laws * Verify that all releases of information take place in accordance with Oregon State law governing such releases * Purge records in accordance with policies and procedures and in accordance with acceptable retention requirements for the State of Oregon * Process all incoming and outgoing medical release forms with thorough documentation * Ability to prioritize workflow and process urgent items timely and accurately * Process all Medical Records subpoenas with Chief Executive Officer and Chief Operation Officers' approval * Function as the Custodian of Records for LCHC * Performs chart audits to ensure compliance with insurance companies * Processes outgoing and incoming mail * Actively participate in the yearly review/revision of the medical records protocols as needed * Monitors electronic faxing platform, routes, prints and indexes into charts as appropriate * Collects and processes patient information from providers, RN's, Medical Assistants, and others * Responsible for preparing, scanning and indexing all documents into patient charts * Deceased patient record keeping in electronic medical records system * Closing referrals for solicited patient results * Perform other duties as assigned Minimum Qualifications and Other Essential Functions * Establish and maintain effective and harmonious working relationships with staff, patients, vendors, and the public * Maintain excellent oral and written communication skills and an ability to practice effective professional communication * Thrive and promote group cohesion as a team member in a rapidly changing environment * Follow detailed and written oral instructions * Multi-task and adjust priorities in a fast-paced environment, while maintaining focus and managing disruptions and/or unexpected needs * Accept feedback from a variety of sources and constructively manage any conflicts * Maintain excellent organization skills * Execute and track detail-oriented projects and deadlines * Demonstrate professionalism * Demonstrate good judgement while working independently or as part of a team * Maintain punctual attendance * Maintain general computer and keyboarding skills Requirements Minimum Qualifications and Other Essential Functions * Establish and maintain effective and harmonious working relationships with staff, patients, vendors, and the public * Maintain excellent oral and written communication skills and an ability to practice effective professional communication * Thrive and promote group cohesion as a team member in a rapidly changing environment * Follow detailed and written oral instructions * Multi-task and adjust priorities in a fast-paced environment, while maintaining focus and managing disruptions and/or unexpected needs * Accept feedback from a variety of sources and constructively manage any conflicts * Maintain excellent organization skills * Execute and track detail-oriented projects and deadlines * Demonstrate professionalism * Demonstrate good judgement while working independently or as part of a team * Maintain punctual attendance * Maintain general computer and keyboarding skills Preferred Qualifications * Intermediate or advanced knowledge of Microsoft Office Products: Excel, Outlook, Word, and Power Point * Knowledge of Federally Qualified Health Centers * Prior education or equivalent work experience in a health care setting Physical Demands Required to Fulfill Essential Functions of this Position Employee must be able to: sit or stand for long periods of time; focus on tasks while in an active office environment where conversation and noise is prevalent; operate a keyboard, write, speak, and hear; read small print both on paper and on a computer screen for long periods of time and, occasionally lift up to 20 pounds. Additional Requirements * Submit to and pass a drug test * Successfully complete a criminal background check * Maintain HIPAA compliance and follow confidentiality policies to protect organizational information * Foster ethical behavior, cultural sensitivity, and an inclusive environment in accordance with our Standards of Conduct and Respectful Workplace Policies * Work beyond normal working hours, including weekends, if applicable and when required Working Conditions There may be exposure to airborne and blood-borne pathogens, and hazardous materials. Equal Employment Opportunity Statement La Pine Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, marital status, protected veteran status, or any other characteristic protected by applicable laws. La Pine Community Health Center complies with all applicable laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. LCHC's Mission, Vision, and Values All LCHC employees are required to promote and foster LCHC's mission, vision, and values. Mission: We improve lives in our community through accessible and affordable healthcare provided with kindness, integrity, and respect. Vision: For a healthy community. Core Values: Respect, integrity, collaboration, professionalism, accountability, and compassion. Salary Description $18.00-$20.00 DOE

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Description Patient Care Coordinator Schedule: Monday through Thursday, 7:30 AM - 6:00 PM (full-time). Some flexibility may be required, including occasional Tuesdays until 7 PM and a few pre-planned weekend training seminars throughout the year. Are you seeking a dynamic career with a growing company and a team that knows how to make work fun? Look no further! We're looking for a full-time team member who is vibrant, positive, driven, and passionate about making a difference. About Us: We're a leading medical office in Central Oregon dedicated to exceptional patient care and a seamless patient experience. Our team prioritizes efficiency, outstanding service, and a commitment to quality. With a strong focus on continuous improvement, we're constantly enhancing the patient journey. Our Mission: We believe in transforming lives by helping patients achieve their health and wellness goals without relying on drugs or surgery. What We're Looking For: While prior experience isn't required, experience in a medical office or direct patient care is a plus. Ideal candidates are detail-oriented, friendly, and possess excellent memory skills. A genuine desire to promote wellness and provide outstanding customer service is essential. If you thrive in a fast-paced environment and enjoy creating order and structure, we'd love to hear from you! Qualifications: • High school diploma or equivalent • Basic math skills • Strong grammar and spelling abilities • Customer service focus • Ability to manage patient flow efficiently • Medical office experience is a plus Key Responsibilities: • Coordinate patient care and schedules • Deliver exceptional patient service • Accurately collect and process patient payments • Organize patient files and records • Collaborate with the healthcare team to ensure a smooth patient experience • Support insurance-related tasks with our insurance department • Perform other tasks as needed Salary Range: $18.50 - $20.00 per hour, depending on experience Benefits: • Competitive bonus program • Health insurance upon qualification (we cover half of the employee's premium) • Retirement program with company match upon qualification • Complimentary care services • Paid time off (PTO) To Apply: Please submit your resume and a cover letter. We're excited to meet the newest addition to our team! More Requirements/Responsibilities Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job Posting: Subaru Receptionist Are you passionate about the automotive industry and enjoy interacting with people? If so, we have an exciting opportunity for you! Subaru, a renowned name in the automotive world, is seeking a friendly, organized, and customer-focused Receptionist to join our team at Subaru of Bend. Position: Subaru Receptionist Location: Bend, Oregon Type: Full-time Department: Front Office Responsibilities: Welcoming and greeting all customers, guests, and employees with a warm and friendly demeanor. Answering and directing incoming phone calls to the appropriate department or individual promptly and professionally. Assisting customers with inquiries, providing information about Subaru vehicles, products, and services. Scheduling service appointments and test drives for customers while maintaining an organized appointment calendar. Maintaining a neat and presentable reception area, ensuring a positive first impression for visitors. Providing administrative support to various departments, including data entry, filing, and document organization. Collaborating with the sales and service teams to ensure a seamless customer experience. Assisting with basic inquiries related to vehicle financing, warranty, and dealership promotions. Handling customer concerns and redirecting complex issues to the appropriate staff members for resolution. Assisting with dealership events and promotions as needed. Maintaining confidentiality and handling sensitive information in a professional manner. Managing and Coordinating rental car fleet and contracts. Requirements: High school diploma or equivalent. Previous experience as a receptionist or in a customer-facing role is preferred. Strong communication skills with a polite and professional phone etiquette. Exceptional interpersonal skills and a positive, customer-oriented attitude. Proficiency in basic computer applications (e.g., MS Office) and the ability to learn dealership-specific software. Excellent organizational skills and the ability to multitask effectively. Familiarity with Subaru vehicles and automotive terminology is a plus but not required. Ability to work in a fast-paced environment and remain calm under pressure. Punctual and dependable with a strong work ethic. Passion for delivering exceptional customer service. Joining Subaru means becoming a part of a dynamic team dedicated to providing the best automotive experience for our valued customers. We offer a competitive wage, benefits package, and a friendly work environment where growth and development are encouraged. To apply for the Subaru Receptionist position, please submit your updated resume and a cover letter detailing your interest in the role and your relevant experience. We look forward to hearing from you!

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Service Receptionist to join our service team. At Kendall Toyota Bend, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. Some of the benefits of working with Kendall Toyota include: • Competitive pay starting at $18.00/hour • Career path development opportunities • Competitive paid time off • Discounts on parts, service and vehicle purchases for you and your immediate family • Medical, Dental and Vision insurance • Paid life insurance • 401(k) plan w/ Fidelity • Accident and Illness supplemental plans We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates. Candidates must be comfortable on the phone; taking up to 30 calls per hour. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements Qualified candidates will have a work history showing strong customer service experience. Evening and weekend hours are required. Salary Description $18.00/hour

Job DescriptionDescription: Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Service Receptionist to join our service team. At Kendall Mercedes Benz & Sprinter, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. Some of the benefits of working with Kendall Toyota include: • Competitive pay starting at $18.00/hour • Career path development opportunities • Competitive paid time off • Discounts on parts, service and vehicle purchases for you and your immediate family • Medical, Dental and Vision insurance for qualified employees • Paid life insurance • 401(k) plan w/ Fidelity • Accident and Illness supplemental plans We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. This is a part-time position working Monday - Thursday 7:30am-12:30pm. Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person, driving vehicles to locations in town, occasional shuttle driver duties, and completing out-bound calls to schedule service recall appointments and provide service updates. Candidates must be comfortable on the phone; taking up to 30 calls per hour. Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone. Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements: Qualified candidates will have a work history showing strong customer service experience. Have a valid drivers license and acceptable driving record. This is a part-time position working Monday - Thursday 7:30am-12:30pm.

Pay range: $20.88 - $27.14 per hour, based on experience, in addition to shift differentials. This full-time position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Ambulatory Access Patient Service Representative REPORTS TO POSITION: Ambulatory Access Director or Delegate DEPARTMENT: Patient Access Services DATE LAST REVIEWED: August 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. This role will assist with various operational administrative tasks in support of the clinic operational needs. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Accurately schedules patients based on department scheduling guidelines, maximumizing patient access and provider utilization. Performs full registration at the time of scheduling. Uses electronic health system to maintain department appointment requests, waitlist and follow up reports. Performs real time eligibility (RTE) for insurance benefits. Uses RTE information gathered from the EHR or payer portals to accurately route scheduling requests or schedule appointments. Ensures authorization is linked to all appointments at the time of check in. Reconciles daily schedules with appointment reports. Responsible for addressing registration related work queue items that require resolution prior to encounter closure. Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out. Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately processes all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports. At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up services as needed, collects any copay that remains due for the day's services. Maintains patient access related departmental files, programs and lists. Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked. Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols. Responsible for supporting the basic functions of document collection and distribution, locating and distributing patient documents and information to appropriate staff members. Faxing, scanning, indexing medical records into document management system. Opening and distributing incoming mail and paper faxes. Supports project-based patient outreach intiatives. Engages with creation of standard work and patient-centered protocols. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. Supports the vision, mission, and values of the organization in all respects. Actively participates in achieving organizational and department goals. Ability to work as part of a Care Team with providers and clinical staff. Provide direction and assistance to patients as needed. Responsible for processing telephone calls and electronic messages accurately in accordance with established protocols. Faciltate scheduling of, or arrange for interpretive services for patients as needed. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Supports the onboarding process of new caregivers to the same role, assisting with training and shadowing as needed. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites. Preferred: N/A EXPERIENCE: Required: N/A Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external sources. Must adapt quickly to frequent process changes and improvements. Is reliable, engaged, and provides feedback as to improve processes and policies. Attends all department, team, and company meetings as required. Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision. Requires strong communication, customer service interpersonal skills and telephone etiquette. Ability to prioritize workflow according to pre-set instructions. Strong teamwork and collaborative skills. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Ability to multi-task and work independently. Attention to detail. Performs basic math (add, subtract, multiply and divide) calculations. Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation). Basic to intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office. May cover mutliple locations and specialities outside of home department. Must have the ability to adapt to meet operational support needs at any SCHS location. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: REPRESENTATIVE Scheduled Days of the Week: Monday-Friday Shift Start & End Time: Varies

Requirements What do you need to bring to the role: High School Diploma or GED equivalent. One year of customer service experience in a professional environment preferred. Competencies that matter to us: Business Effectiveness: Professional communication and the ability to install confidence from patients. Personal Effectiveness: Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes. Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively. Interpersonal Effectiveness: Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others. Engages well with the team/patients through respectful and inclusive conduct. Perinatal Associates of Central Oregon (a division of Women's Care) is an equal opportunity employer.