Medical receptionist jobs in Bluffton, SC - 85 jobs
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Medical Receptionist
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Front Office Coordinator
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Appointment Scheduler
Patient Care Representative
Front Office Coordinator
Physician Services USA 4.5
Medical receptionist job in Hilton Head Island, SC
We are seeking a highly organized and detail-oriented individual to join our team as a Front Office Coordinator. As the Front Office Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our patients. If you have experience in administrative roles, possess excellent communication skills, and are familiar with medical office procedures, we encourage you to apply.
Responsibilities: - Greet and welcome patients, visitors, and vendors in a friendly and professional manner - Answer phone calls, schedule appointments, and manage the front desk area - Verify patient insurance information and collect payments for services rendered - Maintain patient records and ensure accuracy of all documentation - Coordinate with medical staff to ensure efficient patient flow - Manage medical scheduling system to optimize appointment availability - Adhere to HIPAA guidelines to protect patient privacy and confidentiality - Assist with administrative tasks such as filing, data entry, and correspondence - Handle patient inquiries, resolve complaints, and provide exceptional customer service - Collaborate with other office staff to ensure smooth daily operations
Requirements: - Previous experience in a similar role, preferably in a dental or medical office setting - Familiarity with medical terminology and procedures - Strong organizational skills with the ability to multitask effectively - Excellent communication skills, both verbal and written - Detail-oriented with a high level of accuracy in data entry and record keeping - Ability to maintain professionalism and confidentiality at all times - Knowledge of HIPAA regulations and compliance
Joining our team as a Front Office Coordinator offers an exciting opportunity for professional growth in a dynamic healthcare environment. If you meet the requirements outlined above and are ready to contribute your skills to our team, we look forward to reviewing your application.
Job Type: Full-time
Salary: $24.00 per hour and up depending on experience
Benefits include:
401(k) matching
Paid time off
Healthcare setting:
Private practice on Hilton Head Island SCMedical specialties:
Primary Care
Schedule:
Monday to Thursday
No weekends
Ability to Relocate:
Hilton Head Island, SC 29926: Relocate before starting work (Required)
Work Location: In person
$24 hourly 60d+ ago
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ROI Medical Records Specialist - On Site
MRO Careers
Medical receptionist job in Savannah, GA
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more year's experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations preferred.
Pay range $17-18 an hour
*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
INDMP
$17-18 hourly 60d+ ago
Patient Representative
Southcoast Health 4.2
Medical receptionist job in Savannah, GA
Job Description
SouthCoast Health is looking for a Full-Time Patient Representative for our Cardiology Department
SouthCoast Health is seeking a Full-Time Patient Representative to join our Cardiology office. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide.
Key Responsibilities
Warmly greet and assist patients and visitors in a courteous, professional manner.
Provide clear directions, information, and assistance as needed.
Monitor physician schedules and communicate wait times to patients.
Collect co-pays and manage patient check-in and check-out procedures.
Protect patient confidentiality and ensure compliance with privacy standards.
Follow clinic protocols and notify appropriate personnel during emergencies.
Qualifications
High school diploma or equivalent required.
Minimum of one year of customer service experience (healthcare experience preferred).
Professional communication and interpersonal skills.
Strong organizational skills with the ability to prioritize tasks.
Proficiency with computer systems and office software.
Knowledge of customer service best practices.
Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.
Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance.
DFW, EEO, MFDV
$30k-34k yearly est. 22d ago
Medical Receptionist- Hilton Head
Charleston ENT & Allergy 4.8
Medical receptionist job in Hilton Head Island, SC
Charleston ENT & Allergy in Beaufort County has immediate needs for friendly, compassionate, and efficient Front Desk Associates for our busy medical practice. As the first point of contact for our patients and their families, either in person or over the phone, our Front Desk Associates create a warm and welcoming atmosphere and manage patient interactions with sensitivity and kindness. They are trusted with vital patient information and are responsible for accurately entering all demographic and insurance details, collecting payments, scheduling appointments, scanning records, and above all, ensuring patients' experience here is a great one.
Take advantage of our COMPETITIVE pay scale. We offer $18.00-$20.00, depending on experience. With the opportunity for increases after 6 months and 1 year of employment! Don't miss out!
Charleston ENT & Allergy is the industry leader in healthcare in South Carolina, specifically in the ear, nose, and throat sector. We have added new practices to the Charleston ENT & Allergy family and that means tremendous growth for our company. This ensures ample opportunities for growth for you and your career path. Come grow with us!
Responsibilities include, but aren't limited to:
Checking Patients In/Out
Verifying Insurance Eligibility
Collecting Payments
Scheduling Appointments
Chart Review
Date Entry
Scanning Records
Answering Phones
This position is for the Hilton Head office!
$24k-29k yearly est. 7d ago
Patient Services Specialist
American Oncology Network
Medical receptionist job in Pooler, GA
Pay Range: $15.83 - $26.38 The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office.
Key Performance Areas:
Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart.
Check-in Station (if applicable)
Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable.
Check-Out Station (if applicable)
Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports.
Medical Records Station if applicable
Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office
Fax Server if applicable
Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject.
Job Duties Common to all stations:
Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs.
Required Qualifications:
Education: High School Diploma; Associates degree a plus
Experience:
* Minimally one year healthcare field. Physician office preferred.
* Patient/Customer focused.
* Attention to detail with strong ability to multitask.
* Excellent interpersonal skills.
* Strong communication skills with a wide variety of personalities.
Core Capabilities:
* Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
* Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
* Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
* Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
* Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
* Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
* Computer Skills:
* Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Travel: 0%
Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM.
#AONA
#LI-ONSITE
$15.8-26.4 hourly 3d ago
Medical Records Clerk
Savannah Vascular Institute
Medical receptionist job in Savannah, GA
Savannah Vascular Institute is seeking a full time Medical Records Clerk with strong customer service skills. Responsibilities include filing diagnostic test results, dictation, op notes and correspondence into patient's electronic medical record. Retrieves medical records relevant to patient's care from other providers and institutions. Responds to all internal and external requests for medical records and obtains appropriate consent. Facilitates with external entities and third-party records vendor to ensure medical record requests are processed in a timely manner. Reviews and distributes incoming and outgoing mail. Candidates should have related experience in front office operations, electronic health records and a working understanding of CPT & ICD-10 coding. Clinical knowledge and medical terminology experience preferred. Monday through Friday. No evenings or weekends.
Enjoy competitive salary and benefits, including health insurance, dental insurance, life insurance, 401K plan with company match and paid vacation. EOE
Qualified candidates please send resume to Melanie Shernock at ****************************** or fax to ************
$25k-32k yearly est. Easy Apply 28d ago
Front Desk Receptionist / appointment scheduler
Porch Outfitters of South Carolina
Medical receptionist job in Bluffton, SC
Job DescriptionBenefits/Perks
Flexible Schedule
Great Work Environment
Competitive Compensation
Full time or job share part time
We are seeking a Front Desk Professional to join our team! At our Front Desk , you will be greeting customers and managing online inquiries by setting appointments for our designers. A pleasant phone voice and personality is essential. The ideal candidate has a strong background in customer service and leadership and a positive attitude.
Responsibilities
Create and implement both short and long-term goals for the company and the front desk staff
Handle scheduling and time off requests for staff working the front desk
Set a service standard and lead by example, providing exceptional customer service to all guests
Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them
Work closely with the rest of the team to provide the highest level of customer service
Coordinate with staff and the community to create partnerships and host events
Qualifications
Previous customer service experience
Strong communication and interpersonal skills
Excellent customer service skills
Attention to detail
$21k-27k yearly est. 32d ago
Precertification Specialist/Scheduler Position
MUSC (Med. Univ of South Carolina
Medical receptionist job in Beaufort, SC
MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. The Precertification Specialist report to the Precertification Supervisor. Under indirect supervision, the Precertification Specialist perform pre-certification functions to ensure that all services requiring carrier authorizations are approved.
Entity
MUSC Community Physicians (MCP)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC005005 MCP - Beaufort MUSC Pulmonary and Sleep Medicine
Pay Rate Type
Hourly
Pay Grade
Health-20
Scheduled Weekly Hours
40
Work Shift
Responsible for verifying eligibility, obtaining insurance benefits, and ensuring pre-certification, authorization, and referral requirements are met prior to the delivery of inpatient, outpatient, and ancillary services. This individual determines which patient services have third party payer requirements and is responsible for obtaining the necessary authorizations for care, via phone, fax, or payer websites. The Specialist provides detailed and timely communication to both payers and clinical partners in order to facilitate compliance with payer contractual requirements and is responsible for documenting the appropriate information in the patient's record. Other duties as assigned.
Minimum Education and Experience:
High school diploma or equivalent (GED) and two years' work experience in hospital registration, insurance, or financial counseling required; a bachelor's degree may be substituted for the required work experience.
Previous work experience in pre-certification and knowledge of medical terminology highly preferred.
Required Licensure, Certifications, Registrations:
Patient Access Certification preferred
Additional Job Description
Benefits:
* Health, dental, vision, and life insurance
* Employer Sponsored Retirement Plan
* Paid time off and extended sick leave
* Paid Parental Leave
* Disability insurance plan options
* Continuous professional and clinical training
* Competitive pay
* Annual Merit Increase
* Wellbeing resources
* Tuition Reimbursement
* Employee perks and discounts
* Employee referral program
* Flexible schedule options
* Certification incentive program
Physical Requirements:
Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to fully use both legs. (Continuous) Ability to fully use both hands/arms. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) (Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
$29k-43k yearly est. 60d+ ago
Veterinary Receptionist
Alliance Animal Health 4.3
Medical receptionist job in Savannah, GA
Island Veterinary Clinic is a well-established, progressive 4 doctor companion animal general practice in Savannah, GA on Wilmington Island. We've been serving the community since for over 40 years and have a loyal client base and excellent tenured staff. Our goal is to create and maintain meaningful and consistent relationships with our clients and patients in order to provide the best care for each individual. We strive to maintain a "community feel" to our clinic while using advanced diagnostics and education to maintain high standards of care.
We offer many services to provide the best and most comprehensive care to our patients including Wellness Services, Preventative Care, Walk-In Urgent or Sick Patient Care, General Surgery, Brand New Digital Full Body Imaging, Ultrasound, Full In-House Idexx Laboratory (Procyte, Catalyst, Coag dx, U/A analyzer, Sedivue, Snap-Pro, ECG), In-House Pharmacy, Cold Therapy Laser, Electrocautery, Medical Boarding, & more. We also offer 3 exam rooms and separate dog and cat lobbies to reduce stress on our patients. Cornerstone practice management software with 10 workstations throughout the hospital makes medical record keeping fast and efficient!
To learn more about us click here.
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $16.00/hour
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
$16 hourly 4d ago
Front Desk Coordinator I
Smile Doctors
Medical receptionist job in Bluffton, SC
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$25k-32k yearly est. 3d ago
FRONT DESK COORDINATOR
Low Country Eye Associates PC 4.1
Medical receptionist job in Pooler, GA
Job Description
Title: Front Desk Coordinator Division: Administration
Reports to: Front Desk Lead Pay Type: Hourly
The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the coordinator for the front desk, this position is usually the first and last interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The position ensures efficient patient flow within the practice and maintains a full appointment schedule.
As Front Desk Coordinator, this position is responsible for welcoming all new and existing patients and guests to the practice, managing the check-in and check-out processes of the practice for all patients.
The coordinator will familiarize themselves with the practice's payment plan policies and communicate all options appropriately to patients at time of service and is responsible for maintaining the reception area in a way that is consistent with the practice's Core Values.
Front Desk Job Responsibilities:
Greeting and checking in all patients and guests to the practice.
Directing calls, Answering patient questions and scheduling appointments.
Appointment confirmations.
Receiving all incoming mail, phone messages, and email.
Reports to lead on the status of appointment schedule, any patient challenges or complaints, likewise, maintains and documents all patient testimonials.
Verifying patient Insurance within the deadlines required by the practice.
Oversee the Weave messaging system.
Follow up on all fees due at the time of service.
Help to keep the Optometrist(s) on schedule and maintain efficient patient flow.
Competencies:
Demonstrates Our Core Values
As the first point of contact, the Front Desk Coordinator (FD) must consistently display behaviors that align with the core values of the practice.
Hard work - Going the extra mile for our patients and team.
Enthusiasm - Working with energy and a purpose.
Self Drive - Making independent decisions and being a problem solver.
Compassion - Letting patients and fellow team members know we care.
Communication Skills
Must be able to effectively communicate with our patients the practice brand and all our products and services. Communicating in a manner by which the individual understands technical terminology in layman language is essential.
Sales Skills
Expected to possess a high degree of influential sales skills, but not in the traditional sense. Communicating the practice/doctor's stories and then gaining commitment is the primary focus. The ability to effectively communicate the practice mission and services is required.
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer Orientation
Should be patient focused and display a desire to work within the practice's core values to deliver exceptional customer service.
Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence regarding patient records, scheduling and file maintenance is required.
Pace of the Environment
Must be able to work at a fast pace. Effectively handling multiple tasks at one time, focusing on patient flow and experience.
$25k-31k yearly est. 13d ago
Front Office Staff
AAAG-Georgia
Medical receptionist job in Savannah, GA
Are you a people person with a passion for cars and fast-paced environments? Join our team at America's Auto Auction Savannah a leading auto auction company, where we connect buyers and sellers in the automotive industry.
We are currently seeking Front Office Staff to be the face of our business. This role is perfect for someone who thrives in customer service, enjoys working with a team, and can handle a variety of administrative tasks with professionalism and accuracy.
America's Auto Auction (AAA) is experiencing growth, and we want you to be part of it. We are one of the nation's premier auto auction groups. America's Auto Auction has developed a platform built on lasting relationships and superior service that leverages the best of vehicle offerings.
What You Will Do:
• Title processing
• Accept payments for vehicles
• Matches and files titles
• Files the paperwork on sale day
• Perform other duties as assigned by management
• Dealer Handouts
• Operates Phones
• Prints bidder badges
• Collections
• Marketing Calls
• Operate copier/scanner
• Other duties as assigned
Requirements
Qualifications:
• High School Diploma or equivalent required.
• 1-3 years Auction experience or 2-4 years dealership experience strongly preferred
• Effective communication (written and verbal) and interpersonal skills required.
• Ability to work in a high performance, fast-paced team environment.
• Solid computer skills, including ability to use the Internet and MS Office effectively.
• Ability to adapt to and work effectively within a constantly changing environment.
• Excellent customer service and problem-solving skills required
• Telephone Skills
• Organization
• Energy Level
• Product Knowledge
• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive tasks; manual dexterity
Vision abilities required include close, distance and depth perception
Here's a taste of the benefits we offer:?
• 401K with Matching
• Competitive Pay
• Medical, Dental, Vision
• Life Insurance
• Short- and Long-term disability
• Critical Illness
• Paid Holidays
• Paid time off
• AD&D Insurance
• Employee Assistance Program (EAP)
• And more!
Our daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.
America's Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-32k yearly est. 60d+ ago
Temporary Front Desk Receptionist
Noble Hearts HR Consulting
Medical receptionist job in Hilton Head Island, SC
We are seeking a professional and detail-oriented Front Desk Agent to join our team in Hilton Head, SC. As the first point of contact for clients, you will ensure a welcoming environment and provide exceptional customer service. The ideal candidate is organized, dependable, and able to manage multiple responsibilities efficiently in a fast-paced environment.
Key Responsibilities
Administrative & Client Support
Centralize scheduling for psychiatrists and other mental health professionals.
Answer phones, process intakes, and make reminder calls.
Manage mail, faxes, and client correspondence.
Maintain office equipment, inventory, and client records.
Ensure all documentation is completed and compliant with Medicaid, Medicare, QA, CARF, and HIPAA guidelines.
Provide coverage for other staff during breaks or absences.
Financial Responsibilities
Conduct annual client financial reviews and update insurance information.
Manage accounts receivable, daily cash logs, and deposits.
Import and update documents in EMR and CIS systems; handle corrections, charges, and collections.
Encourage timely client payments and maintain accurate financial ledgers.
Other Duties
Distribute compassionate medication and maintain medication logs.
Perform additional administrative tasks as assigned by leadership.
$21k-27k yearly est. 60d+ ago
Veterinary Receptionist
Island Veterinary Clinic
Medical receptionist job in Savannah, GA
Island Veterinary Clinic is a well-established, progressive 4 doctor companion animal general practice in Savannah, GA on Wilmington Island. We've been serving the community since for over 40 years and have a loyal client base and excellent tenured staff. Our goal is to create and maintain meaningful and consistent relationships with our clients and patients in order to provide the best care for each individual. We strive to maintain a “community feel” to our clinic while using advanced diagnostics and education to maintain high standards of care.
We offer many services to provide the best and most comprehensive care to our patients including Wellness Services, Preventative Care, Walk-In Urgent or Sick Patient Care, General Surgery, Brand New Digital Full Body Imaging, Ultrasound, Full In-House Idexx Laboratory (Procyte, Catalyst, Coag dx, U/A analyzer, Sedivue, Snap-Pro, ECG), In-House Pharmacy, Cold Therapy Laser, Electrocautery, Medical Boarding, & more. We also offer 3 exam rooms and separate dog and cat lobbies to reduce stress on our patients. Cornerstone practice management software with 10 workstations throughout the hospital makes medical record keeping fast and efficient!
To learn more about us click here.
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $16.00/hour
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
$16 hourly 4d ago
Veterinary Receptionist
Pooler Veterinary Hospital
Medical receptionist job in Bloomingdale, GA
Receptionist - Veterinary Front Desk
Salary: $14.00 - $16.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Full-Time, Monday- Friday 8AM-6PM
Pooler Veterinary Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About Pooler Veterinary Hospital
Pooler Veterinary Hospital is a family oriented, patient centered, point of veterinary care which brings together dedicated individuals, selflessly pursuing a commitment to uphold the highest standard of veterinary medicine and ethical reasoning, in a constant effort to optimize the quality of life available to our patients and employee
$14-16 hourly Auto-Apply 1d ago
CEP - Patient Care Representative
Us Eye
Medical receptionist job in Islandton, SC
PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology.
For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
* Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
* Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
* Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
* Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
* Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
* Cross-check and update next-day charts as evidenced by the appointment schedule.
* Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
* Complete appointment confirmation calls based on the patient appointment schedule.
* Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
* Fill out essential reports and forms as requested.
* Additional administrative responsibilities as needed.
Competencies:
* Demonstrated knowledge of material, methods, instruments, and equipment.
* Demonstrated ability to read, write, and perform mathematical calculations.
* Ability to follow oral and written instructions.
* Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
* High school diploma.
* Experience with Microsoft Office products.
* Prior experience in a customer service role.
* Must be able to work under pressure and respond to patient requests in a positive manner.
* Associate's degree (preferred).
Position Type and Expected Hours of Work:
* This is a full-time position located in [CITY, STATE]
* Days and hours are
* Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$25k-33k yearly est. 31d ago
Front Office Coordinator
Physician Services USA 4.5
Medical receptionist job in Hilton Head Island, SC
We are seeking a highly organized and detail-oriented individual to join our team as a Front Office Coordinator. As the Front Office Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our patients. If you have experience in administrative roles, possess excellent communication skills, and are familiar with medical office procedures, we encourage you to apply.
Responsibilities:
Greet and welcome patients, visitors, and vendors in a friendly and professional manner- Answer phone calls, schedule appointments, and manage the front desk area - Verify patient insurance information and collect payments for services rendered - Maintain patient records and ensure accuracy of all documentation - Coordinate with medical staff to ensure efficient patient flow - Manage medical scheduling system to optimize appointment availability - adhere to HIPAA guidelines to protect patient privacy and confidentiality - Assist with administrative tasks such as filing, data entry, and correspondence handle patient inquiries, resolve complaints, and provide exceptional customer service - Collaborate with other office staff to ensure smooth daily operations
Requirements: Previous experience in a similar role, preferably in a dental or medical office setting - Familiarity with medical terminology and procedures - Strong organizational skills with the ability to multitask effectively - Excellent communication skills, both verbal and written - Detail-oriented with a high level of accuracy in data entry and record keeping - Ability to maintain professionalism and confidentiality at all times - Knowledge of HIPAA regulations and compliance
Joining our team as a Front Office Coordinator offers an exciting opportunity for professional growth in a dynamic healthcare environment. If you meet the requirements outlined above and are ready to contribute your skills to our team, we look forward to reviewing your application.
Job Type: Full-time
Salary: $18.00 - $24.00 per hour
Benefits:
401(k) matching
Paid time off
Healthcare setting:
Private practice
Medical specialties:
Primary Care
Schedule:
Monday to Friday
No weekends
Ability to Relocate:
Hilton Head Island, SC 29926: Relocate before starting work (Required)
Work Location: In person
$18-24 hourly 60d+ ago
Patient Representative
Southcoast Health 4.2
Medical receptionist job in Savannah, GA
Job Description
SouthCoast Health is looking for a Full-Time Patient Representative for our Eisenhower Location
SouthCoast Health is seeking a Full-Time Patient Representative to join our Imaging Department. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide.
Key Responsibilities
Warmly greet and assist patients and visitors in a courteous, professional manner.
Provide clear directions, information, and assistance as needed.
Monitor physician schedules and communicate wait times to patients.
Collect co-pays and manage patient check-in and check-out procedures.
Protect patient confidentiality and ensure compliance with privacy standards.
Follow clinic protocols and notify appropriate personnel during emergencies.
Qualifications
High school diploma or equivalent required.
Minimum of one year of customer service experience (healthcare experience preferred).
Professional communication and interpersonal skills.
Strong organizational skills with the ability to prioritize tasks.
Proficiency with computer systems and office software.
Knowledge of customer service best practices.
Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.
Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance.
DFW, EEO, MFDV
$30k-34k yearly est. 13d ago
Medical Receptionist- Hilton Head
Charleston ENT & Allergy 4.8
Medical receptionist job in Hilton Head Island, SC
Job Description
Charleston ENT & Allergy in Beaufort County has immediate needs for friendly, compassionate, and efficient Front Desk Associates for our busy medical practice. As the first point of contact for our patients and their families, either in person or over the phone, our Front Desk Associates create a warm and welcoming atmosphere and manage patient interactions with sensitivity and kindness. They are trusted with vital patient information and are responsible for accurately entering all demographic and insurance details, collecting payments, scheduling appointments, scanning records, and above all, ensuring patients' experience here is a great one.
Take advantage of our COMPETITIVE pay scale. We offer $18.00-$20.00, depending on experience. With the opportunity for increases after 6 months and 1 year of employment! Don't miss out!
Charleston ENT & Allergy is the industry leader in healthcare in South Carolina, specifically in the ear, nose, and throat sector. We have added new practices to the Charleston ENT & Allergy family and that means tremendous growth for our company. This ensures ample opportunities for growth for you and your career path. Come grow with us!
Responsibilities include, but aren't limited to:
Checking Patients In/Out
Verifying Insurance Eligibility
Collecting Payments
Scheduling Appointments
Chart Review
Date Entry
Scanning Records
Answering Phones
This position is for the Hilton Head office!
$24k-29k yearly est. 8d ago
Medical Records Clerk
Savannah Vascular Institute LLC
Medical receptionist job in Savannah, GA
Job Description
Savannah Vascular Institute is seeking a full time Medical Records Clerk with strong customer service skills. Responsibilities include filing diagnostic test results, dictation, op notes and correspondence into patient's electronic medical record. Retrieves medical records relevant to patient's care from other providers and institutions. Responds to all internal and external requests for medical records and obtains appropriate consent. Facilitates with external entities and third-party records vendor to ensure medical record requests are processed in a timely manner. Reviews and distributes incoming and outgoing mail. Candidates should have related experience in front office operations, electronic health records and a working understanding of CPT & ICD-10 coding. Clinical knowledge and medical terminology experience preferred. Monday through Friday. No evenings or weekends.
Enjoy competitive salary and benefits, including health insurance, dental insurance, life insurance, 401K plan with company match and paid vacation. EOE
Qualified candidates please send resume to Melanie Shernock at ****************************** or fax to ************
How much does a medical receptionist earn in Bluffton, SC?
The average medical receptionist in Bluffton, SC earns between $23,000 and $35,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Bluffton, SC