Medical receptionist jobs in Bowling Green, KY - 41 jobs

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management * Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. * Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. * Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. * Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. * Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. * Completes requested schedules for all add-ons and applicable orders: * Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. * Schedules TIF OASIS collection visits and deletes remaining schedule. * Reschedules declined or missed (if appropriate) visits. * Processes reassigned and rescheduled visits. * Ensures supervisory visits are scheduled. * Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. * Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. * Verifies visit paper notes in scheduling console as needed. * Assists with internal transfer of patients between branch offices. * If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. * If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: * Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices * Have at least 1 year of home health experience. * Prior packet review / QI experience preferred. * Coding certification is preferred. * Must possess a valid state driver's license and automobile liability insurance. * Must be currently licensed in the State of employment if applicable. * Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Scheduling appointments, procedures, and/or surgeries Working with patients, team members, and ancillary services to ensure smooth flow of patient care Multi-line telephone communications Electronic documentation May assist with pre-certifications and authorizations for surgery and procedures. As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings Other duties as assigned/needed

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay starting at $18-19/hr Potential for multi - clinic work What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR Qel97mCvCY

Job Description Home Instead in Bowling Green, KY is looking for a positive, friendly Staff Coordinator - Scheduler who is passionate about helping others. Do you like to solve puzzles and find solutions to problems? This could be the job for you! This person is responsible for scheduling great matches between Care Pros and clients to ensure client needs are being met. This role is ideal for someone with administrative assistant experience, customer service background, or call center experience and is comfortable working with computers and talking on the phone. Responsibilities: Manage the creation and maintenance of client and Caregiver schedules with an emphasis on creating high quality matches Fast-paced, rapidly changing environment, multiple projects going simultaneously Negotiate availability and shift assignments with Caregivers Work with the Recruitment and Engagement Manager to address concerns regarding Caregiver assignments, availability, and hours worked Monitor service hours of Caregiver to limit overtime pay Utilize independent judgment to problem solve Caregiver, client, and staffing concerns Accurately log activity in the database Increase loyalty by consulting with clients to better meet their needs Identify opportunities to increase client service hours Participate in Caregiver, Admin and other meetings as needed All other duties as assigned Minimum Qualifications: Strong computer skills with proficiency in software applications, such as Word and Excel Demonstrated ability to work independently and use sound judgment and discretion successfully Professional verbal and written communication skills with the ability to listen effectively Excellent organizational and time management skills Attention to detail and accuracy Ability to quickly establish rapport and build relationships Proven creativity and problem solving Established professionalism, integrity and fair-mindedness Ability to successfully navigate multiple priorities in a fast-paced environment Maintain regular attendance to execute job responsibilities Apply today or give us a call, we would love to hear from you!! #CORP

At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: * Provides exceptionally friendly customer service to every patient. * Manages the office phone system: answering calls, transferring calls, answers patients' questions. * Scheduling patient appointments * Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. * Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment. * Assist with any miscellaneous task to ensure the practice is presentable to incoming patients. Requirements: * Strong customer service skills and communication expected. * High School Diploma or equivalent required. * One to three years as a medical secretary preferred. * Experience with EMR strongly preferred. (eClinicalWorks a plus) Why Revere Medical: Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Benefits Offered: Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance and much more! Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Patient Service Representative (PSR) - Float Full-Time Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a Patient Service Representative (PSR) to join our team. About Us Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists. Core Focus We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health! About the Role As a Patient Service Representative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey. Responsibilities Greet patients and provide excellent customer service at check-in and check-out Collect and record accurate demographic and insurance information Process insurance verifications, pre-authorizations, and referrals Schedule patient appointments and follow-up visits Collect patient responsibility payments, including copays, coinsurance, and prior balances Answer phones and respond to patient inquiries in a professional manner Support providers and staff with administrative needs for smooth clinic operations Qualifications 1+ year of experience in healthcare administration (required) College degree preferred Strong customer service and communication skills Knowledge of medical practice procedures, terminology, and EMR systems (preferred) Familiarity with insurance verification and pre-authorization procedures (preferred) Team-oriented mindset with attention to detail Benefits Medical, Dental, and Vision Insurance Health Savings Account (HSA) Paid Time Off (PTO) 👉 Apply today and join a team where your role truly makes an impact!

JOB TITLE: Patient Coordinator FLSA STATUS: Non-Exempt REPORTS TO: Practice Manager We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!If you are looking for a team-oriented environment, please send us your resume. Key Responsibilities: Provide a calm and welcoming environment while greeting patients as they arrive. Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement. Obtain and verify patient insurance information and eligibility. Review and present treatment plans, timelines, and financial arrangements. Schedule appointments while adhering to the guidelines laid out in ideal schedule templates. Maintain a productive schedule and fill late cancellations with quick-call patients. Checkout patients, collect payments, and schedule next appointments. Maintain all computer records to the highest standard. Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on. Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition. Requirements (Education/Certifications): 1+ Years of experience in a dental office setting Excellent written and verbal communication skills and attention to detail. Proficiency in keyboarding and navigating computer programs. High attention to detail with excellent problem solving and multitasking skills. Ability to thrive in a team environment. Experience with Denticon Software (Preferred). Benefits: Medical, Dental, Vison, Life insurance, Short & Long Term Disability Paid Time Off and Holidays 401K Strong culture of patient care and experience

Description - Bilingual Patient Services Representative Original Board Approval Date 08/2013 Reports to Revenue Cycle Manager Division Medical Exempt/Non-Exempt Status Non-Exempt Security Roles Patient Services Representative JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish. PRIMARY DUTIES AND RESPONSIBILITIES: Welcomes patients and visitors by greeting them in person or on the telephone Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Verifies insurance eligibility before patients arrive. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Maintains home health orders for Chief Medical Officer to sign when he is in the office. INTERMITTENT DUTIES: Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team. OFF-SITE WORK: Off-site work is required occasionally. Examples include off-site training and health fairs. This position does have the occasional option to work off-site with the supervisors' approval. SKILLS/QUALIFICATIONS: High School Diploma or equivalent required Basic CPR (BCLS) Certification Two years experience working in a related healthcare field Bilingual in English and Spanish is required Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving. Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public. PERSONAL ATTRIBUTES: Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes: Trustworthiness, respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics. WORKING CONDITIONS: Works in a well-lighted, climate-controlled building. May be exposed to body fluids. Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.

Patient Service Representative (PSR) - Float Full-Time Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a Patient Service Representative (PSR) to join our team. About Us Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists. Core Focus We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health! About the Role As a Patient Service Representative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey. Responsibilities * Greet patients and provide excellent customer service at check-in and check-out * Collect and record accurate demographic and insurance information * Process insurance verifications, pre-authorizations, and referrals * Schedule patient appointments and follow-up visits * Collect patient responsibility payments, including copays, coinsurance, and prior balances * Answer phones and respond to patient inquiries in a professional manner * Support providers and staff with administrative needs for smooth clinic operations Qualifications * 1+ year of experience in healthcare administration (required) * College degree preferred * Strong customer service and communication skills * Knowledge of medical practice procedures, terminology, and EMR systems (preferred) * Familiarity with insurance verification and pre-authorization procedures (preferred) * Team-oriented mindset with attention to detail Benefits * Medical, Dental, and Vision Insurance * Health Savings Account (HSA) * Paid Time Off (PTO) Apply today and join a team where your role truly makes an impact!

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity. What you'll do * You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: * Provide warm client interactions * Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary * Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home * Ensure paperwork, consents, and insurance information is collected and complete * Managing the client schedule: * You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs * You anticipate schedule needs days and weeks in advance * You schedule client appointments in real-time as well as those made through our online platform * Insurance, payment, and billing : * Perform verification of benefit checks with insurance companies * Manage and collect client copays and payment balances * Discuss and set up payment plans with client * Front of the house management: * Work with the team to ensure the office is ready, set up, and prepared for the day * Collaborate on inventory, keeping the office pristine, and other tasks as they arise * Manage phone triage as necessary, coordinating between team members Qualifications * Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field * Proficiency with Google Suite or Microsoft Office Products * Strong computer skills; preferred familiarity with EMRs * Tendency to organize and create structure in a fast-paced, dynamic environment Attributes * You love interacting with people, practicing excellent communication and interpersonal skills * You are exceptional at managing many tasks * You focus on the details and are able to organize and prioritize them along the way * You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement * You thrive in highly collaborative, fast-paced environments Benefits * Competitive compensation * Health; dental & vision, with an HSA/FSA option * 401(k) with employer match * Paid time off * Paid parental leave Diana Health Culture * Having a growth mindset and striving for continuous learning and improvement * Positive, can do / how can I help attitude * Empathy for our team and our clients * Taking ownership and driving to results * Being scrappy and resourceful

Description - Bilingual Patient Services Representative Original Board Approval Date 08/2013 Reports to Revenue Cycle Manager Division Medical Exempt/Non-Exempt Status Non-Exempt Security Roles Patient Services Representative JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish. PRIMARY DUTIES AND RESPONSIBILITIES: Welcomes patients and visitors by greeting them in person or on the telephone Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Verifies insurance eligibility before patients arrive. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Maintains home health orders for Chief Medical Officer to sign when he is in the office. INTERMITTENT DUTIES: Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team. OFF-SITE WORK: Off-site work is required occasionally. Examples include off-site training and health fairs. This position does have the occasional option to work off-site with the supervisors' approval. SKILLS/QUALIFICATIONS: High School Diploma or equivalent required Basic CPR (BCLS) Certification Two years experience working in a related healthcare field Bilingual in English and Spanish is required Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving. Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public. PERSONAL ATTRIBUTES: Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes: Trustworthiness, respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics. WORKING CONDITIONS: Works in a well-lighted, climate-controlled building. May be exposed to body fluids. Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.

Job Description About Revere Medical: At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: Provides exceptionally friendly customer service to every patient. Manages the office phone system: answering calls, transferring calls, and answering patients' questions. Scheduling patient appointments Collect co-payments from patients at check-in Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment. Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients. Requirements: Strong customer service skills and communication expected. High School Diploma or equivalent required. One to three years as a medical secretary preferred. Experience with EMR strongly preferred. (Athena a plus) Unlock your Benefit Bundle! Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly. Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance. Need flexibility? Our Vacation Exchange Program has you covered. And that's just the beginning-much more awaits! Why Revere Medical: Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VIP MS - Station Camp Job Summary: The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. In addition, he/she advocates for patient in resolution of concerns and complaints. . KEY RESPONSIBILITIES Greet patients and guests upon arrival. Scan the reception area periodically to ensure that each patient is checked in. If uncertain, verify patient's status. Proactively communicate wait times or delays to patients at the time of check-in. Provide updates to patients regarding revised wait times. Maintain an organized work area and professional appearance. Respond to each call with the standard greeting: Clinic name or other identifier; Your name; answer call within 3 rings. Place caller on hold with permission from caller and for appropriate time frames. Provide complete transfer assistance to all incoming calls when needed. Demonstrate phone service etiquette. Demonstrate on-stage behavior in all settings viewed by patients or visitors. Demonstrate off-stage behavior expected in all settings when representing VPA. Initiates message by correctly including the following information: Name; At least 2 of the correct identifiers (MR#, DOB, SS#); Reason for call or inquiry; Forwards messages to the appropriate recipient in a timely manner following clinical protocol. Respond to all messages using correct spelling, grammar, and commentary appropriate for medical record documentation. Demonstrate ability to identify and proactively assist a patient or visitor. Provide accurate and complete directional assistance independently or using appropriate resources. Schedule, pull, and prepare patient charts for same-day visit. Organize and prepare patient records daily (pull patient charts and organize chart for visit); Ensure privacy by adhering to sign-in standard format; Ensure accurate patient identification by comparing sign-in data to 2 separate identifiers; Review "display notes" for Referral and Central Registration needs; Accurately determine which account to use for the visit. See Financial Screening Policy regarding payment responsibilities. Collect co-payments. Provide receipt. Determine if referral is needed from insurance and is in place for the visit. Verify demographic & insurance information via open-ended questions: Name-Accuracy and Spelling SSN Address Phone-Work and Home Employer Insurance Information Emergency Contact Information. If insurance has changed, update the registration. Scan insurance cards; Obtain card(s) from patient or guarantor and scan (if new or not in the chart), using designated device; Rank each card as primary, secondary, or tertiary. Imprint with correct patient data Release of Information/Assignment of Benefits Clinical Intake Screening or History Forms Maintain orderly appearance of reception area; Ensure method for accountability of each patient check-in; Proactively communicate with patients about delays; Manage reception area disruptions File lab slips, X-Ray reports, consult letters, and all other correspondence in patient charts; Respond accurately to Frequently Asked Questions Collect self-pay balances per clinic policy; verify whether patient's account shows a credit balance prior to collecting any co-pays; post professional charges. Work with Office Manager to reconcile charge batches, balance cash collections to Use Batch Report daily, reconcile cash discrepancies, prepare deposit and take to central depository or bank (daily), and reconcile petty cash and submit to central depository (daily). Complete Medical Records processes; prepare Outside Medical Records for access during patient visit, either by creating a visit folder for the hard copies or scanning in advance of the visit. Prepare paper patient charts for storage or consolidation with the main medical record. Respond to patient or other requests for medical record copies. Incoming Patient & Referring MD Appointment Requests are scheduled according to clinic standards. Tests, Procedures & Outgoing Referral MD Appointment Requests are scheduled according to clinic standards. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 2 years Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Job Description Do you have what it takes to be a Care Coordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered yes to these questions, please read on... Rice's Pharmacy is looking for a Care Coordinator to help serve our patients. Responsibilities include: Being the primary point of contact for our patients Being a source of kindness for all patients Constantly smiling Supporting the Pharmacy staff in communicating prescription information Building relationships with our patients Focus attention on our patients Point of Sale operations Cash drawer management Preferred Requirements and Skills: Excellent relational skills Ability to chat with people of all ages Ability to serve all types of people Enthusiasm for developing relationships with people Excellent verbal communication skills Ability to handle issues and complaints with care, concern and grace Organized and detailed oriented Background in customer service A few things about us: Team environment that works well together Serve a small community with extreme love 50 years of serving Ohio County, KY We work really hard and love what we do Powered by JazzHR mDXYmgoKhu

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay starting at $18-19/hr Potential for multi - clinic work What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Job Description At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community? What you will bring: Provides exceptionally friendly customer service to every patient. Manages the office phone system: answering calls, transferring calls, answers patients' questions. Scheduling patient appointments Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment. Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment. Assist with any miscellaneous task to ensure the practice is presentable to incoming patients. Requirements: Strong customer service skills and communication expected. High School Diploma or equivalent required. One to three years as a medical secretary preferred. Experience with EMR strongly preferred. (eClinicalWorks a plus) Why Revere Medical: Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Benefits Offered: Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance and much more! Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.

Description - Bilingual Patient Services Representative Original Board Approval Date 08/2013 Reports to Revenue Cycle Manager Division Medical Exempt/Non-Exempt Status Non-Exempt Security Roles Patient Services Representative JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish. PRIMARY DUTIES AND RESPONSIBILITIES: Welcomes patients and visitors by greeting them in person or on the telephone Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Verifies insurance eligibility before patients arrive. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Maintains home health orders for Chief Medical Officer to sign when he is in the office. INTERMITTENT DUTIES: Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team. OFF-SITE WORK: Off-site work is required occasionally. Examples include off-site training and health fairs. This position does have the occasional option to work off-site with the supervisors' approval. SKILLS/QUALIFICATIONS: High School Diploma or equivalent required Basic CPR (BCLS) Certification Two years experience working in a related healthcare field Bilingual in English and Spanish is required Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving. Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public. PERSONAL ATTRIBUTES: Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes: Trustworthiness, respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics. WORKING CONDITIONS: Works in a well-lighted, climate-controlled building. May be exposed to body fluids. Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.

The Prior Authorization Specialist is responsible for verifying patient eligibility and insurance benefits for clinic-administered medications. This position requires a thorough understanding of insurance terminology, benefit structures, and authorization processes to ensure accurate documentation and timely completion of prior authorization requests. The Specialist will obtain, monitor, and maintain authorizations through payer websites, fax, and telephone, including all necessary follow-up and reauthorization activities. This role supports revenue cycle accuracy and contributes to the delivery of high-quality patient care. Key Responsibilities: Initiate, monitor, and secure prior authorizations from third-party payers. Maintain electronic documentation for all prior authorization activities in accordance with organizational standards. Track pending authorizations and follow up within defined timeframes (7-10 days or payer-specific requirements) to support timely claims submission. Obtain authorization renewals and verify active provider orders and medical necessity documentation. Work collaboratively with clinicians, practice managers, and other team members to obtain clinical notes and documentation necessary for prior authorization approval. Verify authorization quantities and effective dates; ensure accurate processing by third-party payers and correct loading of information in internal systems. Review and confirm patient eligibility, insurance benefits, and plan requirements for clinic-administered medications. Interpret payer pre-certification and authorization guidelines and ensure appropriate approvals are obtained and documented. Input accurate Payer Plan ID numbers and related data into organizational systems to ensure correct billing for current and future services. Determine patient financial responsibility, including coordination of benefits and other coverage considerations. Organize workload and manage deadlines to prevent delays or loss of revenue due to filing limitations. Maintain professional communication with all payers, clinicians, and other team members. Perform additional duties as assigned. Qualifications: Prior experience in authorization processing and benefit investigation required. Experience with specialty medication authorizations preferred. Strong attention to detail and accuracy. Excellent time management and organizational skills. Proficiency in Microsoft Excel and related software applications. Strong interpersonal and communication skills. Ability to interpret insurance benefits, authorization guidelines, and medical terminology. Ability to work collaboratively in a fast-paced, team-oriented environment.

Do you have what it takes to be a Care Coordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered yes to these questions, please read on... Rice's Pharmacy is looking for a Care Coordinator to help serve our patients. Responsibilities include: Being the primary point of contact for our patients Being a source of kindness for all patients Constantly smiling Supporting the Pharmacy staff in communicating prescription information Building relationships with our patients Focus attention on our patients Point of Sale operations Cash drawer management Preferred Requirements and Skills: Excellent relational skills Ability to chat with people of all ages Ability to serve all types of people Enthusiasm for developing relationships with people Excellent verbal communication skills Ability to handle issues and complaints with care, concern and grace Organized and detailed oriented Background in customer service A few things about us: Team environment that works well together Serve a small community with extreme love 50 years of serving Ohio County, KY We work really hard and love what we do