Medical receptionist jobs in Cedar Rapids, IA

PATIENT REPRESENTATIVE - MEDICIAL OFFICE Cedar Rapids, IA $17 to $28.50 Be a part of an organization that is dedicated to health equity for all. As a Federally Qualified Health Center, our mission at Eastern Iowa Health Center (EIHC) is to provide exceptional and accessible health care services throughout our community. We are a collaborative team dedicated to the wellness and the excellence of care regardless of the patient's ability to pay. EIHC believes in non-judgmental and equal care for all members of our diverse community. Our staff values compassion as a guiding force. EIHC promotes health equity for all and believes health care is a right, not a privilege. You will thrive in a collaborative environment where you take ethical action and ownership to solve problems and lead positive outcomes. Do you want to be part of a larger purpose of an evolving, high-performance culture that empowers you to make a difference? EIHC is seeking a full-time Patient Representative dedicated to serving the needs of our community. SCHEDULE Monday through Friday with variable hours 7:30 AM TO 7 PM. COMPENSATION $17 to $28.50 hourly depending on experience. ESSENTIAL DUTIES AND RESPONSIBILITIES * Greet patients in a welcoming manner, collect patient data, and provide direction. * Maintain up-to-date HIPAA knowledge and ensure compliance of HIPAA and safety guidelines. * Comply with all safety and health rules and regulations applicable to the role and responsibilities. * Other duties as assigned. EMR * Athena AMAZING BENEFITS * 4 Weeks of Paid Time Off * 8 Paid Holidays * 2 Cultural Floating Holidays * Health Insurance - Plan options start at $1.00 per pay period * Dental Insurance * Vision Insurance * Flexible Spending Accounts - Medical and Dependent Care * Health Savings Account * 100% employer paid Basic Life and Long-term Disability Insurance * Volunteer Life Insurance * Short-Term Disability Insurance * 401(K) (4% Employer Match and 100% Vested on Day 1) * Employee Clothing Allowance * Employee Assistance Program * Gym Membership Discount to the Midwest Athletic Club * Parental Leave REQUIRED QUALIFICATIONS * High school diploma or equivalency. * Basic computer skills required. * Healthcare experience preferred. Eastern Iowa Health Center is an equal opportunity employer and makes decisions related to compensation and all terms, conditions, or privileges of employment on the basis of merit. Company policy prohibits unlawful discrimination based on race, color, creed, sex, pregnancy (including childbirth and related conditions), religion, marital status, age, national origin, disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws. All such discrimination is unlawful and prohibited by the Company.

Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

Patient Experience Specialist - Orthodontics Cedar Rapids, IA | 4-Day Workweek | No Nights or Weekends We're partnering with a respected and growing orthodontic practice in Cedar Rapids to find a friendly, organized, and tech-savvy Patient Experience Specialist to join their patient-centered front desk team. As the first person to greet patients when they walk into our clinics, you set the tone for their entire experience. From welcoming patients and scheduling visits to processing payments and supporting daily office flow, you help ensure every interaction feels smooth, personal, and professional. If you love helping people, thrive in a fast-paced environment, and bring both warmth and attention to detail to your work, this could be the perfect fit. You'll play an essential role in making each patient's visit seamless-from the first phone call to the final smile reveal. What You'll Do As one of the key faces of the practice, you'll be responsible for: Greeting patients and managing check-in/check-out across multiple providers Coordinating daily schedules and ensuring the office runs smoothly Answering phones, scheduling appointments, and managing patient communications Verifying insurance benefits and explaining payment plans with clarity and care Collecting payments, posting charges, and maintaining accurate records Supporting the orthodontic team across multiple Cedar Rapids-area locations (rotation scheduled in advance) Assisting with office projects, staff communication, and continuous process improvement You'll help patients feel comfortable from the moment they walk in-keeping patient care and teamwork at the center of everything you do. What We're Looking For 5+ years of office or administrative experience (experience with insurance or accounts receivable is a plus!) Excellent communication and customer service skills Strong computer and scheduling software proficiency (experience with practice management systems a plus) Proven ability to stay organized and manage multiple priorities Friendly, polished, and professional demeanor Ability to pass a background and financial check and maintain patient confidentiality Schedule & Location Full-time, anywhere from 35 - 40 hours/week 4-day set schedule - typically 7:00 AM-5:00 PM with a 1-hour lunch For this position, the day off is typically Tuesday or Wednesday, determined in advance No nights, weekends, or major holidays Work primarily across multiple Cedar Rapids-area offices - rotation communicated ahead of time for easy planning Compensation & Benefits Pay: $20-$24/hour, depending on experience Perks & Benefits include: 401(k) with profit sharing Paid time off + Paid sick leave 6 paid holidays Uniform allowance Continuing education credits HRA (Health Reimbursement Arrangement) - can be used for premiums or qualifying medical expenses Free orthodontic treatment for employees and children of long-term employees This is a practice that values balance - a 4-day workweek, a supportive team, and the chance to make a daily impact by helping patients feel confident in their smiles. Why You'll Love Working Here Close-knit, high-performing team that celebrates collaboration and positivity Tech-savvy office embracing modern systems and digital tools Opportunity to help people feel confident with their smiles-every single day Employee benefit: free orthodontic treatment for you (and for children of long-term employees) A team that values your time, weekends at home, and your professional growth As the practice continues to expand, you'll also have opportunities to grow within the organization-whether that's deepening your expertise in patient coordination, cross-training in insurance and treatment planning, or stepping into a future leadership role. KSI's Talent Acquisition Team partners with companies to assist with their hiring needs. All positions are direct-to-hire opportunities with the employer.

Benefits: Bonus based on performance Flexible schedule Paid time off Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family. A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate Commissions Paid on all Membership and Retail Sales Monthly Commission Paid for all On Going Memberships Paid Vacation (starting immediately) Supplemental Insurance Offered Flexible Schedules Advanced tools and resources Sustained Growth Opportunities 50% Off of All Massages and Facials And Much More Responsibilities Confidently, Knowledgeably Educate Guests About Services, Products and Programs Able to Reach Monthly Sales Goals Promote Therapeutic Benefits of Regular Massage Therapy Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home Create and Maintain Positive Relationships with Team Members Recognize and Support Team goals Qualifications Be Guest Service-oriented and communicate effectively with Guests Availability to work certain nights and weekends (our busiest times) Take the Next Step - Elevate Your CareerWe are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. Compensation: $12.00 - $15.00 per hour At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights

Acts as a receptionist incorporating customer service standards and serves as an active member of the Medical Group. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision, values, and culture of MercyOne What you will Do: * Greets patients and visitor * Interviews patients to verify information and enters data in the computer system. * Conducts Insurance verifications, scans insurance cards and enters/updates computer system * Schedule appointments for patients * Collects payment of co pays, balance due, etc. * Updates database consistently Hours/Schedule: Part-Time 64 hours biweekly (.8 FTE) Minimum Qualifications: * High School Degree or GED required. * Completion of Medical Secretary program preferred. * One year of experience in a clinic setting preferred. * Requires the ability to read, write and understand the English language, and communicate effectively with consumers and colleagues while performing their job duties. Position Highlights and Benefits: * Personalized health insurance plans including dental/vision * Health coverage effective on day one of employment * Retirement plan with company match up to 6% * Paid time off * Life insurance; long- and short-term disability insurance * Employee Assistance Program (EAP) & Wellness programs * Voluntary benefits such as legal, critical illness, pet insurance, etc Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center * MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation * MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Are you a compassionate healthcare professional looking to make a meaningful difference in the lives of individuals during their healthcare journey? If so, join Care Initiatives as a Medical Records Clerk, where you will provide comprehensive care that truly matters. With over forty (40) skilled nursing communities across Iowa, we are committed to providing exceptional care and support at every stage of the healthcare journey. As a Medical Records Clerk on our team, you will have the opportunity to apply your skills and demonstrate your compassion, positively influencing the lives of our residents. Together, we can make a difference in the lives of our residents and their loved ones. Why do Medical Record Clerks choose Care Initiatives? Here are just a few reasons: Competitive compensation: Our team members earn competitive wages. Comprehensive benefits: Eligible team members can choose from our affordable and robust benefit options, including medical, dental, vision, retirement savings, PTO, and more. Referral bonus: Earn extra cash by referring your friends to join our team. Dayforce wallet: Access your pay as you earn it, eliminating the wait for your paycheck. What it takes to become a Medical Records Clerk with Care Initiatives: Prior experience working as a Medical Records Clerk in long term or skilled nursing care, preferred. Prior Certified Nursing Aide or Certified Medication Aide, preferred (certification need not be current). Keen attention to detail. Experience collecting and maintaining confidential personnel and resident information. Ability to abide by confidentiality policies and HIPAA. Apply now and embark on a rewarding career journey with Care Initiatives!

TITLE: Registration Clerk DEPARTMENT: Health CLASSIFICATION: Non-Exempt DUTIES & RESPONSIBILITIES: * Receives incoming calls, greets visitors and schedules appointments utilizing current computer system. Directs them to appropriate staff members. * Schedules appointments for all services provided within the clinic. * Coordinate transfer of medical records to be received prior to office visit for new patients. * Uses recall and alerts to schedule patients that are due for screenings. * Ensure patients provide current insurance and demographic information. * Accurately check in patients for scheduled appointments and complete necessary forms. * Reviews RTS daily and informs Benefit Coordinators if no active insurance coverage. * Updates patient status and demographics in electronic medical record. * Scans and files all patient information in electronic health record * Record all patient information utilizing specified forms and scan information into record. * Promotes Patient Portal to meet meaningful use requirements. * Explain general eligibility requirements and refer questions to appropriate staff. * Utilizes available system reports to complete registration tasks. * Works positively with all staff members to ensure quality patient care. * Responsible of obtaining consents and maintaining current HIPAA on file. * Ensure waiting area is neat and organized. * Participate on committees as assigned. * Other duties as assigned REQUIREMENTS: * High School Diploma or General Equivalency Diploma (GED) and two years of clerical experience within a medical healthcare setting. * Must have at least one year experience working with electronic medical record system. * Able to work efficiently in a fast pace work environment. * Must maintain patient rights and confidentiality. * Must possess computer skills, prefer familiarity with Excel, other Microsoft Office programs. * Prefer knowledge of medical terminology and overall clinical operations. * Prefer ability to speak and understand Meskwaki. * Must be sensitive to the Tribal customs and health needs of the Tribe. * Must submit to and successfully complete background investigation. SUPERVISION: * Supervised by the Medical Business Office Manager * SALARY LEVEL: * Annual Salary: $37,835.20 - $51,875.20 ","

PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER CONSIDERATION OF THIS POSITION - THIS INCLUDES THE WORK EXPERIENCE AND EDUCATION PROFILES. The Physicians' Clinic of Iowa is seeking full time Registration Specialists to join our busy practices and team of dedicated medical professionals. Responsibilities including, but not limited to: Greet patients upon arrival for their appointments Oversee waiting area and assist with patient flow Scan and/or verify patient information Collect co-pays, answer phones, and answer general patient questions Leading candidates will have experience using medical software and will have two to three years of experience in a medical office. An applicant with scheduling and insurance background is preferred. Individuals should possess strong communication and customer service skills, demonstrate professionalism at all times, and be patient focused. Must be, or have the ability to become, proficient in utilizing computer systems including electronic medical record system. Ability to work well in with others and attention to detail is a must. We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program. PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free work environment.

Responsive recruiter Benefits: Health insurance Paid time off Savings bank Training & development Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned and operated home health company that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who is a people person! The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and care staff. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; shift confirmation; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in health care or medical office setting. Ability to problem-solve, stay calm and professional under pressure, multi-task and stay focused. The desired candidate for Scheduling Coordinator will possess the following: Associate's or Bachelor's degree with business experience, preferably in scheduling and managing people. Able to work independently, demonstrating sound judgment. Be available for on-call duty outside of normal office hours rotating weekends every five weeks. Be a team player and coordinate tasks with other office staff. Be available to work 8:00am-4:00pm Monday-Friday. Benefits offered to a Scheduling Coordinator include: Competitive Pay Paid Holidays PTO Savings/Retirement Plan Health Insurance Advance Pay with Tapcheck Paid Training, Opportunity for Advancement IND123 Compensation: $24.00 - $27.00 per hour Right at Home Waterloo is locally owned and operated, was established in 2022, and our mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care driven by our Joint Commission accreditation, Right at Home Best Practices, and the Golden Rule each and every day in Central Iowa. However, we couldn't do it without having the Right People. Our Care Team members need to be passionate about serving our clients and committed to providing the personal care and attention of a friend, whenever and wherever it is needed. More health care is being provided in the home and the vast majority of people would like to age in place, independently, at home. So, the demand for our type of services will continue to grow. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who exemplify our core values- being Compassionate, Professional, Adaptable, Dependable, and who serve as Advocates for their clients thus improving their quality of life. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We will help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We will coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We will keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We will celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay and other benefits. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub. Education • High School diploma or equivalent Licenses and Certification • N/A Experience and Skills • Technical Experience: N/A Role Specific Responsibilities • Receives patients and visitors. • Schedules appointments. • Performs general clerical duties. Compensation (Commensurate with experience): $16.56 - $24.84 To access our Benefits Guide/Plan Information, please click the link below: ***********************************

Receptionist - Veterinary Front Desk $1000 sign on bonus Salary: From $15/hr. Schedule: 36-40 hours per week, including every other Saturday Petersen Pet Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: * All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! * Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. * 401(k) with a generous company We invest in your future while you care for our pets today. * Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, or simply build a meaningful long-term role. Key Responsibilities: * Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. * Support clinical flow: Assist in relaying key information between clients and clinical staff. * Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. * Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. * Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. * Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: * 2+ years of front desk or client-facing customer service experience, providing a warm and welcoming approach to every interaction * Ability to maintain a calm, professional, and positive demeanor About Petersen Pet Hospital Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 8 doctor small animal practice. We are AAHA Accredited, Fear Free, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen, Dr. Saunders and Dr. McGinty, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.

Receptionist - Veterinary Front Desk **$1000 sign on bonus** Salary: From $15/hr. Schedule: 36-40 hours per week, including every other Saturday Petersen Pet Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. 401(k) with a generous company We invest in your future while you care for our pets today. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: 2+ years of front desk or client-facing customer service experience, providing a warm and welcoming approach to every interaction Ability to maintain a calm, professional, and positive demeanor About Petersen Pet Hospital Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 8 doctor small animal practice. We are AAHA Accredited, Fear Free, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen, Dr. Saunders and Dr. McGinty, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.

FLSA Classification: Non-exempt Reports to: Office Manager Job Summary/Objective: The Patient Registration Representative registers all patients and provides intake services for new patients. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic (PCHC). Protected Health Information Requirements/Access: This position will require the use or disclosure of protected health Information. This position will use the Payment class of protected health information. Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc. Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management. Patient Records - Yes Medical Information System - Yes Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages patient flow into the clinic. Uses required techniques to interview patient or designee to obtain demographic and financial information in order to create the medical record. Provides accurate intake services for new patients. Obtains Income Verification and Declaration of Income forms as appropriate. Determines if U-Care patient can be scheduled with main clinic. Assists with telecommunications when needed. Performs various clerical duties. Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy. Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives. Follows policies and procedures. Develops and maintains own competence. Maintains a safe working environment and practices safe working habits. Assists in control of Peoples Community Health Clinic resources. Ensures the privacy and security of merchant card transactions and data. Competencies: Communication - listening, speaking, writing, and reading comprehension Ability to work with diverse groups of people. Ability to interact with patients and guests in a professional, calm, and welcoming manner. Ability to work with a large degree of independence. Ability to prioritize and process information quickly and accurately. Ability to handle money (cash, credit cards, debit cards) responsibly and accurately. Working knowledge of MS Office Products (ex. Excel, Word, Outlook, Power Point) and Windows Platform. Must be comfortable moving within an EHR computer system regularly. Maintains strict confidence Skilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment. Supervisory Responsibilities: Not applicable. Patient Population: Not applicable. Work Environment/Personal Protective Equipment: Not required. Physical Demands: This position requires continuous sitting (67% - 100% of shift); occasional walking (1% - 33% of shift); occasional carrying up to 10 lbs. (1% - 33% of shift); occasional pushing/pulling up to 100 lbs. (1% - 33% of shift); continuous use of finger dexterity and use of hands/arms for repetitive movement ( 67% - 100% of shift); frequent twisting (34% - 66% of shift); frequent reaching at shoulder level (34% - 66% of shift) and occasional reaching below or above shoulder lever (1% - 33% of shift); requires 20/20 near vision. Position Type/Expected Hours of Work: This is a full-time position. Typically work hours and days are between Monday and Friday,8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands. The employee must work a minimum of 40.0 hours each week to maintain full-time status. Travel: Occasional driving might be expected for this position. Education and Experience: High school diploma Minimum of 1-year medical office or customer service experience required Licensure: Not applicable Other Duties: The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.

The Patient Experience Specialist supports the implementation and continuous improvement of patient experience strategies and initiatives to provide exceptional experiences. This role partners with leaders and team members to enhance the patient and family experience through education, data analysis and research, improvement initiatives, communication strategy, reward and recognition and patient engagement, working to ensure continued trust in UnityPoint Health. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Performance Improvement Support departments in developing improvement plans Analyze and develop industry best practices Execute experience mapping activities Develop and lead experience projects for assigned service area in alignment with system objectives Partner with leaders and team members to hardwire patient-centered foundational behaviors Facilitate education focused on patient experience best practices and organizational values Support patient experience improvement initiatives Feedback Analysis and Reporting Monitor and interpret data from patient experience surveys, complaints and grievances, and external sources Design and distribute reports and presentations to communicate trends and insights Identify key drivers of experience and analyze industry best practice Patient Engagement Engage Patient & Family Advisory Councils (PFACs) Elevate the voice of the patient across the organization to inform decision-making and education Participate in quality and patient experience committees Proactively engage patients, families and team members throughout their care experience Escalate concerns to appropriate departments and leaders, facilitating information gathering, investigation, improvement and resolution Qualifications Bachelor's degree in healthcare administration, social work, nursing, communication or related field 2 years of healthcare and/or customer service experience Proficient in Microsoft Office programs including Outlook, Word, Excel, PowerPoint and Teams

Benefits: 401(k) Bonus based on performance Health insurance Opportunity for advancement Training & development Benefits/Perks Attractive Compensation Package Growth Opportunities Service Benefits - Varying per Location Transferable Skill Development Company OverviewRELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our patients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you ! Job Summary As a Front of House Coordinator, you are responsible for maintaining a high level of professionalism and confidentiality. The Front of House Coordinator will properly onboard and check out all clients/patients based on the services provided. It is required that the individual establish effective working relationships with other staff and external vendors and suppliers. Maintains thorough knowledge of all clinic services and maintains the highest level of product knowledge. Provides guests with the best possible care throughout the clinic experience. Understands the ingredients in products and can provide guests with an explanation of how they work. Communicate effectively with guests, members, and patients via telephone, email, and face-to-face to promote Relive services and membership opportunities. Responsibilities Welcomes patients and visitors by greeting them either in person or on the telephone; Must be able to answer or refer patient inquiries. Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone effectively. Keeps patient appointments on schedule by notifying the provider of the patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Recording and fulfilling scripts, updating financial information; recording and collecting patient charges; filing, verifying, and expediting third-party invoicing and fulfillment. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; liaising with Office Manager re: scheduling equipment service and repairs. Protects patients' rights by abiding by HIPAA regulations and maintaining the confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Liaise with admin and other medical team members pre and post-therapy and participate in shared decision-making. Accurately use online booking systems. Assist with patients calling with questions and following up. Qualifications Educated to GED level Previous experience working in Customer Serving environments Experience in a medical setting is preferable. Compensation: $20.00 per hour At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients' individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients. Explore your future at Relive Health. Click here to discover Career Opportunities. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.

Job Description Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Manage incoming calls Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents You will receive: Base Pay plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Must be willing to obtain Property, Casualty, Life and Health insurance licenses Strong phone contact handling skills and active listening Comfortable with making outbound calls Genuinely excited to help customers Patient, empathetic, and passionately communicative; loves to talk Ability to empathize with and advocate for clients when necessary Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Front Desk/Office Coordinator - Childcare Center Happy, Happy, Happy. Spend your days in an environment filled with kids, babies, and lots of smiling faces. It Takes a Village Childcare is looking for a full-time front office coordinator. We are looking for an experienced office person capable of managing a fast paced office. Qualified candidates must be able to multi-task, have exceptional organizational and computers skills and have a keen eye for details. Candidates need to be self-motivated, able to problem solve and work independently or as part of a team. It Takes a Village Childcare facility is licensed to provide safe, secure, fun, and loving childcare up to 24 hours a day/365 days a year. It Takes A Village Childcare Center, a branch of Friendship Village Retirement Community, is a faith based non-profit that believes our kids deserve the very best compassionate care possible. Which means we look for the very best employees. Friendship Village has built a workplace that cultivates creativeness, productivity, and enhances learning in a fun and energetic environment. We are looking for employees that are hardworking , dependable , caring individuals who are dedicated to going the extra mile in everything they do. We want only those who practice open and honest communication and build trust in one another. Applicants are required to pass pre-employment screenings that could include: Criminal background checks, Abuse registry check, Drug test, Physical, and TB test. Pay: $15.00 - $16.00 per hour Working Hours: This is a full-time position, 8:00am-5:00pm, Monday through Friday, with the possibility of occasional evenings and weekends. Qualifications: 2 years previous office/front desk experience required Exceptional computer skills, including Microsoft Office Organization skills Attention to detail Excellent communication skills, both written and verbal Knowledge of Procare or other childcare management systems, preferred Basic understanding of state daycare licensure, preferred Previous childcare experience, preferred Benefits - available to employees working 25 hours or more a week: Medical, dental and vision Company paid and voluntary life insurance Short and long term disability Critical care, accident and hospitalization supplement insurance Flex spending accounts PTO Paid Time off Paid holidays 401k retirement Additional benefits - available to all employees: HIVE - FREE Employee Wellness Center/Gym Onsite Childcare Center with discount for employees Continuing Education opportunities Employee Pantry Applicants are required to pass pre-employment screenings that could include: Criminal background checks, Abuse registry check, Drug test, Physical, and TB test. To apply: ****************************************************

Full-time, Part-time Description You are the first person guests, clients, and tenants see when they enter one of Shelter House's buildings. Behavioral Health Coordinators provide crisis intervention and de-escalation when conflict arises, and they connect people to the help they need, troubleshooting when folks need assistance connecting with case managers, collaborating with care teams, and anything else that might come up. Key Qualities: Commitment. You believe in Shelter House's mission to prevent and end homelessness in our community and are drawn not just to the work described in this posting, but to the fact that it is here. Curiosity. You have a habit of asking “why” or “how,” which leads you to have excellent analytical skills and problem-solving ability. Organization. You know what needs to be done when, and you have methods in place to ensure you make that happen. Communication. When you write or speak, folks know exactly what you are saying, and the tone is appropriate to the audience. Detailed. Your record keeping is accurate and complete. Consensus building. You have excellent interpersonal skills and can both mediate misunderstanding and negotiate to resolve conflict. Flexibility. You can adapt to the needs of the organization, its employees, and its clients. Patience. You can work with a diverse array of individuals in crisis and seek to de-escalate situations. Awareness. You are alert, focused, and tuned into the work environment. Judgment. You model sound decision-making and respond in rapidly changing situations. You take action and involve coworkers and management when necessary, and first responders when warranted. Humility. You understand that no necessary task is beneath any of us when it will advance the mission. Cooperation. You work well with members of your team and with folks in other departments. Growth-minded. You know and embrace that there is always more to learn and do. Essential Duties and Responsibilities: Ensure a trauma-informed workplace is achieved and maintained by demonstrating a balance of kindness, competence, and care toward self, others with whom we work, and those for whom we provide care. Ability to supervise clients and guests with dignity and mutual respect at all times. Provide one-on-one support and interventions when necessary. Provide crisis intervention and de-escalation for conflict that may arise. Respond to emergencies, follow building/staff safety and emergency procedures, and call 911 when appropriate. Lead collaboration with Iowa City Police Department, Iowa City Fire Department, and ambulance services when on-site. Support and assist individuals with their needs as they arise (questions, concerns, hygiene, supplies, mail, cleaning supplies, bedding, food and more). Develop and maintain relationships with all clients and guests. Assist clients in creating and implementing goals and housing stabilization plans in collaboration with the case management team. Collaborate across teams to coordinate care and strategize about specific clients' situations. Complete assessments such as client safety plans, brain health, commitments, and similar. Inform and advise clients and guests about agency and facility policies and procedures. Provide clear and accurate information to staff, clients, guests, and the public. Develop and maintains positive working relationships with community behavioral health, healthcare providers and other community systems. Maintain confidentiality. Support staff at the front desk, answer phone calls, and monitor security cameras and doors when needed. Record pertinent client interactions and building activities. Complete proper documentation. Support staff in maintaining sanitary conditions in all dormitory areas, common areas, and exterior. Always maintain a safe and sanitary environment. Support other staff when crises arise. Tolerate unruly client behavior and continue to provide essential services to those in need. Provide resource information or triage questions, for individuals and families we serve and to those who call to apply or ask for information. Ability to handle communications with the public, donors, and volunteers via phone or in person. Provide shadowing opportunities for new team members when assigned. This position description is not intended to be a complete list of duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. Reports to: Emergency Services Program Manager Requirements Required Skills: Trustworthy, honest, and a team player. Ability to actively listen. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organization's HMIS and HR payroll system. Strong organizational and communication skills. Ability to establish and maintain professional boundaries while working with clients. Ability to thrive in a flexible, fast-paced, and growth-oriented environment while maintaining a positive solution-oriented and client-centered approach. Experience in crisis intervention and problem solving with the ability to diffuse situations without heightening conflict. Understanding of or willingness to train in areas such as housing first, trauma-informed care, harm reduction, diversity, equity, and inclusion. Strong interpersonal skills, ability to be compassionate and firm towards those using our services. Reliable transportation to get to your designated work site. Education and Experience: Bachelor's degree in human services with 1 year of behavioral/mental health experience; or Associate's degree with 3 years' mental health / behavioral health experience. Certifications, Licenses, Registrations: Current vehicle insurance and a valid Iowa state driver's license. Physical Requirements: Must be able to walk up and down stairs. Must be able to lift 30 pounds at times. Hours and Schedule: We are currently only hiring full- and part-time coverage for: Full Time: 2nd Shift (3:00 PM - 11:00 PM) Monday - Friday Temporary Full-Time: 3rd Shift (11:59 PM - 8:00 AM) Monday - Friday OR Wednesday - Sunday Temporary Part-Time: 3rd Shift (11:59 PM - 8:00 AM) Saturday & Sunday OR Monday & Tuesday Pay: The expected pay rate for this position is $22/hour. This role is eligible for a shift differential rate of $1.50/hour over the base rate for shifts occurring overnight. Overnight shifts occur between the hours of 11:00 PM and 7:00 AM. Interviews with qualified candidates will be conducted on a rolling-basis until the position is filled. Shelter House is an Equal Opportunity Employer and a United Way Agency. Salary Description $22.00 per hour

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients. Responsibilities will include, but are not limited to: * Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships * Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems * Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate * Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members * Proficient in navigating web-based resources and using online clinical and business applications * Performs computer functions within scope of role as defined by the individual unit * Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation) * Processes patient charges including batching charges in a timely manner, as appropriate * Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information * Completes and maintains hospital and nursing records * Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic * Assists health care providers in scheduling patient tests and appointments * Practices standard precautions in infection control in accordance with institutional policy * Assists staff during emergencies, and other patient cares and services as directed * Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs * Participates in unit staff meetings and in-services * Performs other projects or tasks as assigned Aptitudes required in order to perform responsibilities: * Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines * Manage multiple assignments and provide quick reaction and immediate response to emergencies * Maintain attention to detail over extended period of time and continually be aware of variations in changing situations * Strong communication skills and a tolerance for an active work environment with potential for negative behavior * Work well with all levels and types of people Percent of Time: 75% Schedule: Rotating shifts, every third weekend, one summer and one winter holiday Location: Stead Family Children's Hospital (SFCH) Merit Pay Plan Benefits Highlights: * Regular salaried position located in Iowa City, Iowa * Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans * For more information about Why Iowa?, click here Minimum Eligibility Requirements: * Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or * Any combination of clerical experience and/or health care experience which totals two years. Desired Qualifications: * Preferred candidates will possess: 6 months of clerical experience, public contact/customer service experience, medical terminology knowledge, proficiency in MS Word, and proficiency in MS Excel. Excellent communication skills Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self disclose any conviction history and subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. For questions, contact Megan Garton at **********************. Additional Information * Classification Title: Nursing Unit Clerk * Appointment Type: Merit * Schedule: Part-time Compensation * Pay Level: 5 Contact Information * Organization: Healthcare * Contact Name: Megan Garton * Contact Email: **********************