Referral Scheduling Specialist
Medical receptionist job in Charlotte, NC
The Referral Scheduling Specialist processes orders and referrals to our providers and will observe and comply with medical insurance network guidelines and authorization requirements. In addition, they will be responsible for the following:
Answer all incoming referral calls and process accordingly.
Schedule incoming referral office appointments.
Create and build patient charts in NextGen EPM system.
Accurately enter required patient demographics (race, language, ethnicity, social security number, email address, referring provider etc.) into NextGen EPM system.
Create referrals for Phreesia referral dashboard.
Maintain and update referrals within the Phreesia referral dashboard.
Initiate insurance verification process to confirm insurance eligibility.
Process and review referral documents and add to patients chart.
Obtain practice referral and / or pre-certification necessary for patients for internal and external referral appointments or orders.
Communicate information pertaining to practice referral and / or pre-certification to patients, external medical offices and internal staff through Phreesia referral dashboard.
Prioritize patient messages, referrals, and requests for prior authorizations according to their urgency.
Develop and maintain data management systems, e.g., a tickler file, which enhances his/her capability to track patient referrals, authorization requests or messages effectively and efficiently, thereby ensuring the provision of comprehensive health care services to our patients.
Maintain and routinely update patients' medical records with documentation related to referrals and phone messages that is pertinent, appropriate and concise.
Educate and/or advise patients regarding care related issues, (within the scope of his/her training and job duties), in a safe, effective and appropriate manner.
As requested, assist with the development or revision of protocols related to message and referral management.
As requested, collect, aggregate and display data for Quality Assurance monitoring, Quality Improvement activities, reports, clinical plans, or other program efforts.
Prepare reports and other documentation as required.
Adhere to SSC Core Values:
Trust
Respect
Integrity
Clear Communication
Collaboration
Ongoing Care Representative
Medical receptionist job in Charlotte, NC
This role is responsible for delivering exceptional customer service experiences, including accurate, timely, and effective communication and execution of relational and transactional activities among internal and external customers. Your day-to-day...
* Engage in communication platform, including but not limited to, CRM activities, customer touchpoint activities, phone interaction, email, and additional customer communication post-setup and throughout the customer lifecycle.
* Interact with other staff to facilitate and execute proper account creation, shipment validations, and tracking, along with general operations and administrative functions.
* Interacting with customers and cross-functional associates through handling customer requests, research, and preparing management reports and spreadsheets.
* Perform account receivable activities including payment processing, collection activities in relation to past due accounts, sales tax inquiries, consolidation of accounts, invoices, and statements inquiries.
* Maintenance activities of existing customers, including but not limited to, scent changes, account maintenance, RMAs, credit memos, contracts, accounts receivable, and operational activities around customer shipments.
* Accurately prepare, distribute, and track all forms and related documentation associated with accounts and other business demands.
* Monitor accounts from creation through the entire lifecycle, managing issues and escalating as necessary.
* Participate in team meetings, bringing information about activities and transactions to the team for review, reporting of issues, and adherence to general procedures and practices.
* This position will also support other ScentAir departments and positions throughout the customer lifecycle, with a focus on building relationships within the initial association between ScentAir and the customer.
Who we are looking for...
* Associate's Degree OR 2+ years of experience in the related field.
* Previous experience managing account relationships.
* Strong Microsoft Office skills (Excel required) and general computer skills.
* Project and time management skills.
* Interpersonal skills - relates well to people at all levels; builds appropriate rapport; uses diplomacy and tact.
* Excellent analytical/problem-solving skills. Detail-oriented with exceptional time management and multi-tasking ability
* Knowledge of Salesforce is a plus.
What you bring...
* You are Self-Sufficient
* You are Reliable
* You are an Excellent Communicator
* You are good at Problem Solving
* You are Organized
Be part of something scent-sational!
* Competitive pay
* Medical, dental, vision, and life insurance
* Company matched 401k
* Fun, team-focused hybrid work environment in a clean, modern office space
* Employee driven community outreach program
Success in this position would lead to higher satisfaction and improved communication with ScentAir customers. The position has a primary responsibility to support internal and external customers through management and maintenance of existing customer interface, requests, and relationships, as well as assisting the customer care team to onboard all clients, assure client contract accuracy, mitigate past due accounts through proactive customer communications, management, and related activities.
Front Desk Coordinator
Medical receptionist job in Charlotte, NC
Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact! At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.
We are seeking a Front Desk Coordinator to join our team. You will have a set 4-day workweek, 10 hours per day, with a 3-day weekend at this location. The Front Desk Coordinator will:
Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork
Handling medical insurance, collecting payments and balances
Scheduling follow-up appointments
Professionally and timely answering the telephone
Managing the appearance and cleanliness of the clinic
Serve as the primary point of contact for our prospective patients
Educate referred patients about the services and programs CoreLife offers
AS A CORELIFE TEAMMATE, YOU CAN EXPECT:
Values-based culture
A competitive hourly rate ($17-19)
Medical, dental, and vision insurance
Wide selection of ancillary benefits
Paid time off
7 paid holidays
Retirement plan
QUALIFICATIONS:
One (1) year of medical front office experience
Knowledge of medical terminology and familiarity with medical insurance
Passion for changing lives, one patient at a time
Valid CPR license
Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills
CoreLife is an Equal Opportunity Employer. APPLY NOW
Part-time Standardized Patients
Medical receptionist job in Charlotte, NC
The National Board of Examiners in Optometry (NBEO) is hiring part-time Standardized Patients to assist the organization.
Founded in 1951, the National Board of Examiners in Optometry is an independent, non-governmental, non-profit organization whose examinations are universally accepted for optometric licensure in the United States and internationally. NBEO's mission is to protect the public by developing, administering, scoring, and reporting results of valid examinations that assess competence in optometry. NBEO has a full-time staff of 28 and utilizes over 100 optometrists as subject matter experts nationwide in support of its examination programs. NBEO is one of the few national boards in any profession with a repertoire of exams that include computer-based tests, an advanced competence exam, and clinical skills test using standardized patients at the National Center of Clinical Testing in Optometry (NCCTO). We work to maintain the best possible environment for our employees, where people can learn and grow with the organization. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
This role is a part-time, onsite position based in Charlotte, NC.
Pay
Starting at $17.00 per hour
Highlights:
Participate as a standardized patient in an optometric licensure examination. In this role you will be trained to sit for examinees by simulating a patient with symptoms or problems, as well as participating in clinical optometric procedures of an eye examination. The typical work week ranges from 12-24 hours, depending on scheduling needs. $500 retention bonus after 3 months of successful employment! See full job description below.
Reporting to the NCCTO Site Manager, Standardized Patients are responsible for maintaining a highly standardized testing environment for candidates to high-stakes licensure examinations.
Essential Duties and Responsibilities include the following:
Participate in the clinical skills exam performed by Optometry candidates
Anterior Segment procedures include:
Biomicroscopy-an evaluation of the eyelids, eyelashes, lacrimal drainage, conjunctiva, sclera, cornea, anterior chamber, iris, crystalline lens and includes upper lid eversion
Goldmann Applanation Tonometry-a measurement of the intraocular pressure
Gonioscopy-a procedure using a type of contact lens to assess the relative openness of the anterior chamber angle
Posterior Segment procedures include:
Binocular Indirect Ophthalmoscopy-an assessment of the peripheral retina
Dilated Biomicroscopy and Non-Contact Fundus Lens Evaluation-includes evaluation of the lens, vitreous, and retina including the optic nerve and macula
Portray real-life patients to simulate symptoms or problems
Serve as a proctor for the Injections Skill Exam, the Laser and Surgical Procedures Exam and Posterior Segment Skills of the Part III PEPS exam when requested.
Properly complete a checklist before and after testing as part of standard operating procedures
Clean optometric equipment following specific protocols
Assess candidate performance based on scoring criteria set for this position
Maintain strict confidentiality of all secure exam materials and information and candidate information
Report any testing abnormalities or candidate issues promptly
Consistently adhere to training and standardization requirements
Qualifications:
High School Diploma or GED
Additional General Skills Required: Demonstrate reliability and punctuality; Pay great attention to detail before, during, and after testing administrations; Exhibit excellent communication and listening skills; Provide appropriate feedback regarding a candidate's performance; Follow appropriate protocols for the video and audio recording of exam performances for scoring and education purposes; Contribute as a team player based on organizational needs
Patient Services Coordinator
Medical receptionist job in Charlotte, NC
The Patient Services Coordinator (PSC) serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embody our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm.
A detailed description of role responsibilities are outlined below.
Administrative Responsibilities:
• Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals within 1 business day
• Learn, become proficient and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal)
• Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean
• Adhere to the Missed Visit Report SOP responsibilities as outlined
• Adhere to the Medical Records Policies and Procedures responsibilities as outlined
• Coordinate lunches with pharmaceutical representatives and Center Directors on center calendar
• Order center and clinical supplies
• Maintain current stock of clinician appointment cards
• Check email and respond to received emails and Teams messages
• Attend all meetings and trainings as assigned
Responsibilities to Clinicians:
• Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format
• Forward all important patient or referring clinician correspondence to clinician in timely manner
• Task MST messages that need their attention (medication related questions)
• Process and send out pharmacogenetic testing
• Process and send out drug screens
• Administer computerized testing for patients and upload results (CNS-VS and Qb)
• Confirm that Center calendar is current with team member time off requests
Patient Responsibilities:
• Greet patients professionally and respectfully upon entering by adhering to the MPCC Service Excellence Standards
• Check- in patients and ensure clinician is notified of patient's arrival
• Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR>
• Confirm each patient's demographic information at each visit (insurance, address, phone number, email)
• Collect the patient's payment for DOS, existing balance and any other payment required.
• Upload patient notes, information, etc. into the patient's charts in AMD
• Notify Prior Authorization department of any requests and follow up as needed
• Prepare, scan, transmit letters and/or documentation as needed
• Manage wait list for patients requesting a sooner appointment
• Schedule and reschedule appointments as necessary
Requirements for Position:
• Travel to different locations and act as additional coverage as needed (primarily float position)
• Excellent communication skills, both verbal and written
• Organized with an ability to multi-task
• Ability to maintain calm and professional demeanor in potentially stressful situations.
• Ability to problem solve
• At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Work Environment:
While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.
Auto-ApplyPatient Services Coordinator
Medical receptionist job in Charlotte, NC
Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate.
It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication.
To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We also have a generous 401k plan with two entry dates after 90 days of employment. We offer two medical plans, employer paid employee dental, vision, employer paid basic life insurance, voluntary life, AD&D, Accident, Critical Illness, Pet Insurance and more!
A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information.
Duties include but not limited to:
Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR
Confirms and enters current insurance information
Collects and verifies patient demographic and insurance information
Secures updated annual HIPAA forms
Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily.
Acknowledges patient arrival in the Practice Management System
Activates lab orders
Greets and guides patients through the registration process
Answers and processes incoming calls asking appropriate questions for optimal direction.
Delivers clinical updates to patients experiencing extended wait times
Follow My Health Portal
Encourages survey completion
Schedules follow up appointments utilizing recall when necessary
Schedules lab appointments
Enters outgoing referral orders
Reconciles encounter forms
Requirements
Attendance: Regular, reliable, and punctual attendance is an essential function of this position. The ability to consistently adhere to scheduled work hours and fulfill job responsibilities in a timely manner is critical to the success of the role and the overall operations of the team.
High School Diploma or equivalent.
Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting.
Patient representative experience preferred.
Knowledge of the health care field and medical office protocols/procedures.
Knowledge of specific assisting tasks related to the particular medical practice.
Knowledge of information that must be conveyed to patients and families.
Knowledge of legal and ethical considerations related to patient information.
Medical Receptionist
Medical receptionist job in Gastonia, NC
Benefits: * 401(k) matching * Dental insurance * Employee discounts * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Vision insurance Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $15.50 - $17.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Front Office
Medical receptionist job in Charlotte, NC
Job Description
If you are looking for a job that provides meaningful work and competitive compensation, consider a position in a State Farm Agent's office. Michael Grant State Farm Agency is successful local agency focused on fulfilling the needs of our customers and creating success for our team.
We have an immediate opening for a full-time, front office representative in our Charlotte, NC office. We seek an energetic professional interested in helping others and providing our clients with a remarkable customer experience.
This is an opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
What we provide
Base Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Customer Service Experience
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Ability to multi-task
Ability to effectively relate to a customer
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
Front Desk Coordinator
Medical receptionist job in Charlotte, NC
Job Description
Healthcare Front Desk Coordinator
Full-Time | Monday-Friday, 8 AM - 5 PM | Rotating Saturday | Outpatient Infusion Center | Matthews & Steele Creek, NC
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
1-3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
Front Desk Coordinator Luxury Salon
Medical receptionist job in Charlotte, NC
Job DescriptionLocation:SouthPark - Charlotte, NC Schedule: Full Time, Saturdays required Compensation: Competitive hourly rate Our salon is known for exceptional service, a beautiful atmosphere and a clientele that appreciates excellence.
We are looking for a polished professional Front Desk Coordinator.
Your Role:
Managing the flow of clients and supporting our team to create a seamless, luxurious experience.
Responsibilities:
Greet every guest warmly and ensure a five-star first impression.
Manage the appointment book and stylist schedules.
Handle check-ins, check-outs, and payments.
Answer phone calls, emails and inquiries professionally and promptly.
Maintain a clean, organized and inviting front desk area.
Support stylists and management with daily operations.
Promote retail products and salon services to enhance the guest experiences.
Qualifications:
Previous experience in a high-end hospitality/service environment preferred.
Excellent communication and customer service skills.
Strong attention to detail and multitasking ability.
Professional appearance and demeanor.
Comfortable with salon booking software.
Team oriented with a positive, proactive attitude.
Front Office Reception
Medical receptionist job in Charlotte, NC
Job Details Undisclosed CLT - Charlotte, NC Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed UndisclosedDescription
Brief Description
We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
Front Desk Coordinator
Medical receptionist job in Charlotte, NC
Horizon is seeking a highly organized and professional Front Desk Coordinator and Office Manager.
To be successful in this position, you must have a pleasant and outgoing personality. This individual must be capable of interacting and working effectively with senior executives, departmental leads, employees throughout Horizon, as well as, external business partners and other industry contacts. This is an in-office position based in our Charlotte, NC location.
Front Desk & Office Coordination
Serve as the go-to point of contact for general office needs and facilities requests.
Welcome and greet all visitors, vendors, and clients warmly and professionally - quickly determining the nature of business and announcing visitors to appropriate internal parties.
Manage multi-line phone system, screen/direct calls, and respond to inquiries.
Oversee the cleanliness, organization, and stocking of common areas including breakrooms, kitchen, and conference rooms.
Receive, sort, and deliver mail to the appropriate recipient. Prepare outgoing mail, labels and shipments.
Assist with printing, photocopying, binding, faxing, filing, data entry, and other administrative duties as requested.
Maintain updated records and receipts of all office supplies and catering purchases for monthly expense report.
Manage conference room calendars and electronic conference scheduling devices.
Ensure all kitchen food items and office supplies are well stocked and organized.
Assist with executing on logistics for meetings, company events, and social gatherings as assigned.
Order weekly catering and grocery delivery for the office in addition to requests from other departments or large meetings/events.
Order and maintain office and breakroom supplies for all areas of the firm.
Facilitate information flow, including email, phones, voicemail, key reports, and other messages in a timely manner.
Various tasks to prepare for new employees, including preparing training materials and ordering key cards.
Schedule firm-wide meetings (e.g. Monday Morning Meetings, Quarterly Town Halls)
Organize firm-wide office events (e.g. monthly celebrations, national holiday celebrations)
Prepare Quarterly Materials for the Sales Team (e.g. send bound Webcast Decks to Regional Directors)
Qualifications and Competencies
Experience in administrative, reception, or executive assistant roles-preferably in a professional services or finance environment.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Gmail, Calendar, Sheets, Docs, Slides).
Strong written and verbal communication skills including professional phone etiquette.
Excellent interpersonal skills with the ability to effectively and professionally interact with internal and external business partners and staff at all levels.
Exceptional organizational skills including ability to prioritize and coordinate multiple tasks and projects to successful completion with ease and little to no supervision.
Responds promptly to shifts in direction, priorities and schedules.
A team player who embodies Horizon's values: Community, Unity, Ingenuity, Gratitude, and Fun.
Front Office Receptionist
Medical receptionist job in Monroe, NC
JOB SUMMARY: Under general supervision, School/Department receptionist is often the first person that students, families, and visitors see when they enter a school/department. As a receptionist, your job duties are primarily communication-based to respond to incoming calls and receive and greet students, parents and visitors in a way that optimizes efficiency and minimizes disruption of the educational and/or operational process and provide clerical
assistance for the efficient operation of the school/department office.
Front Desk Coordinator - Hickory, NC
Medical receptionist job in Hickory, NC
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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H7BeO5H033
Front Desk Sales
Medical receptionist job in China Grove, NC
Benefits:
Competitive salary
Employee discounts
Opportunity for advancement
Wellness resources
Position Overview The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location.
We Offer
Competitive pay
Training programs
Employee discounts and perks
Promotion opportunities
Fitness-minded workplace culture
Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
Plus, additional perks!
Responsibilities
Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
Personally checks each member into the gym using the proper check-in procedures
Register all guests into the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
Assists guests with purchasing a new membership
Answers phone in a professional and courteous manner and uses proper phone greeting techniques
Processes retail and concession sales
Cleans and maintains the front desk area
Requirements
Excellent customer service skills
Ability to communicate effectively with both staff and members
Ability to multi-task
About Workout AnytimeAtlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission To provide a friendly, convenient, life-changing journey with passion.
VisionTo reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude
Care
Excellence
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Don't let this opportunity pass you by!
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyPatient Financial Services Coordinator - PT (Weekends)
Medical receptionist job in Millingport, NC
We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team!
The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process.
This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus.
Education : Associate Degree in Business or equivalent relevant experience.
Experience : 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred.
Key Responsibilities include :
Provide financial counseling and assistance to patients and/or family members as needed.
Explain program costs, payment options, and insurance coverage in a clear and compassionate manner.
Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments.
Complete all Patient Financial Agreement documents, validating that they are approved.
Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner.
Obtain signatures on all required financial agreement forms.
Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues.
Collaborate with admissions and clinical teams to ensure accurate and timely financial communication.
Maintain detailed, confidential financial records in accordance with company and regulatory standards.
Support weekday Financial Services Coordinator coverage when needed.
When you join the Pavillon team, your Career Experience includes :
Career Growth : Continuous learning and career development
Work-Life Balance : Environment that provides support and skill development
Integrity : We value and respect our employees and patients
Sense of Purpose : Your contributions improve the quality of people's lives
Empowering Positive Culture : Environment that focuses on bringing out the best in people
Trust in Leadership : Managers foster an environment of trust, mentorship and fairness
Encouragement and Recognition : Be recognized, appreciated and rewarded
Involvement and Belonging : We look forward to welcoming you to our team!
All part-time employees are eligible for a benefits package that includes:
outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4%
beautiful 160-acre campus with walking trail
Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer
Auto-ApplyFront Desk Coordinator
Medical receptionist job in Concord, NC
Full-time Description
Do you have a warm personality that is clearly evident during in-person interactions with visitors or clients calling in?
Do you thrive in a warm and positive environment where there is a defined process and your role requires someone with a friendly and approachable style?
Are you naturally efficient and able to juggle multiple tasks simultaneously while maintaining high standards for accuracy and follow through?
Terra Green is a growing, full-service landscape company providing comprehensive services-including commercial landscape maintenance, design-build, irrigation, and enhancements-across the Charlotte-metro region.
We are seeking a Front Desk Coordinator to be the welcoming and professional first impression of our company. This highly organized, detailed, and personable individual will manage all incoming communications and visitors. Key responsibilities include professionally greeting and directing clients, vendors, and applicants; managing essential office organization, including filing and scheduling services; and playing an instrumental role in enhancing our positive company culture and services. This is a full-time position.
Responsibilities
Greet, assist guests, and handle walk-in visitors promptly and courteously
Answer and direct calls, take messages, and resolve customer inquiries and feedback efficiently and courteously
Oversee office upkeep by ordering supplies, managing the office supply budget, maintaining a neat and organized front office area, and keeping storage closets orderly
Order and maintain inventory of kitchen and cleaning supplies
Ensuring filing systems are up to date
Schedule, modify, and manage specified service appointments to ensure timely and efficient operations
Handle incoming and outgoing mail, sorting and distributing correspondence
Assist departments with administrative tasks, receiving and logging deliveries
Perform general clerical tasks such as filing, photocopying, scanning, and updating records
Assist in the preparation of new hire orientation as needed
Handle vehicle registrations and related documentation at the DMV for company vehicles
Assist accountant with accounts receivable and by reconciling corporate credit cards
Processing payments, verifying insurance, or handling check-ins/check-outs
Assist with company events and initiatives as needed
Requirements
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Ability to work individually and as a team
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software, QuickBooks preferred
Attention to detail and accuracy in data entry and financial reconciliation
Ability to handle confidential information with professionalism
Strong customer service skills and a friendly, professional demeanor
Valid driver's license
Ability to lift to 25 pounds (for office supply and delivery handling)
Reliable attendance and punctuality
Bi-lingual preferred but not required
Education: Associate's degree in business administration, Office Management, or a related field required (or equivalent combination of education and experience)
Experience: 1-3 years of administrative, clerical, or front desk experience preferred
Benefits:
Signing Bonus
Health Benefits (Health, Dental, Vision, Life)
Paid Holidays
Paid Vacation
Learning Opportunities
Computer
Referral Bonus
Incentive Pay
Excellent Work Culture and Environment
#ZR
Medical Office Insurance Specialist
Medical receptionist job in Mooresville, NC
Job Description
About Us: We are a growing, busy and patient-focused medical office dedicated to providing top-quality healthcare in a supportive and compassionate environment. We are seeking an experienced and detail-oriented Insurance Specialist to join our administrative team and help ensure efficient and accurate insurance processing.
Job Summary:
The Medical Office Insurance Specialist plays a crucial role in our billing office operations. This individual is responsible for verifying insurance coverage, obtaining prior authorizations, assisting with claim submissions, contacting insurance companies regarding unpaid claims, filing appeals, A/R follow up, patient collections and serving as a liaison between patients, providers, and insurance companies.
Key Responsibilities:
Verify accurate insurance information has been inputted into the practice management system on all patients
Review insurance claims for accuracy and submit to insurance carriers in a timely manner
Appeal claims that are processed incorrectly for resolution in a timely manner
Contact insurance companies regarding claims that need to be adjudicated timely
Follow up on unpaid or denied claims and work toward resolution
Communicate with patients regarding their insurance coverage, co-pays, and billing questions
Collaborate with clinical and administrative staff to ensure smooth patient flow and accurate documentation
Stay current on insurance policies, coding changes, and regulatory updates
Qualifications:
High school diploma or equivalent required; associate degree or certification in medical billing/insurance preferred
Minimum of 2 years' experience in a medical office insurance or billing role
Strong understanding of medical insurance plans, coding, and billing processes (ICD-10, CPT, HCPCS)
Familiarity with electronic medical records (EMR) and billing software (e.g., NextGen, Epic, etc.)
Excellent attention to detail, problem-solving skills, and organizational abilities
Strong interpersonal and communication skills
Ability to work independently and as part of a team in a fast-paced environment
Medical Receptionist
Medical receptionist job in Indian Trail, NC
Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $14.50 - $16.50 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Front Desk Coordinator
Medical receptionist job in Concord, NC
Job DescriptionDescription:
Do you have a warm personality that is clearly evident during in-person interactions with visitors or clients calling in?
Do you thrive in a warm and positive environment where there is a defined process and your role requires someone with a friendly and approachable style?
Are you naturally efficient and able to juggle multiple tasks simultaneously while maintaining high standards for accuracy and follow through?
Terra Green is a growing, full-service landscape company providing comprehensive services-including commercial landscape maintenance, design-build, irrigation, and enhancements-across the Charlotte-metro region.
We are seeking a Front Desk Coordinator to be the welcoming and professional first impression of our company. This highly organized, detailed, and personable individual will manage all incoming communications and visitors. Key responsibilities include professionally greeting and directing clients, vendors, and applicants; managing essential office organization, including filing and scheduling services; and playing an instrumental role in enhancing our positive company culture and services. This is a full-time position.
Responsibilities
Greet, assist guests, and handle walk-in visitors promptly and courteously
Answer and direct calls, take messages, and resolve customer inquiries and feedback efficiently and courteously
Oversee office upkeep by ordering supplies, managing the office supply budget, maintaining a neat and organized front office area, and keeping storage closets orderly
Order and maintain inventory of kitchen and cleaning supplies
Ensuring filing systems are up to date
Schedule, modify, and manage specified service appointments to ensure timely and efficient operations
Handle incoming and outgoing mail, sorting and distributing correspondence
Assist departments with administrative tasks, receiving and logging deliveries
Perform general clerical tasks such as filing, photocopying, scanning, and updating records
Assist in the preparation of new hire orientation as needed
Handle vehicle registrations and related documentation at the DMV for company vehicles
Assist accountant with accounts receivable and by reconciling corporate credit cards
Processing payments, verifying insurance, or handling check-ins/check-outs
Assist with company events and initiatives as needed
Requirements:
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Ability to work individually and as a team
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software, QuickBooks preferred
Attention to detail and accuracy in data entry and financial reconciliation
Ability to handle confidential information with professionalism
Strong customer service skills and a friendly, professional demeanor
Valid driver's license
Ability to lift to 25 pounds (for office supply and delivery handling)
Reliable attendance and punctuality
Bi-lingual preferred but not required
Education: Associate's degree in business administration, Office Management, or a related field required (or equivalent combination of education and experience)
Experience: 1-3 years of administrative, clerical, or front desk experience preferred
Benefits:
Signing Bonus
Health Benefits (Health, Dental, Vision, Life)
Paid Holidays
Paid Vacation
Learning Opportunities
Computer
Referral Bonus
Incentive Pay
Excellent Work Culture and Environment
#ZR