Community Scheduler
Medical receptionist job in Charlottesville, VA
Check this out! Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location.
When: Every Wednesday from 10am-12pm
Location: 1550 Pantops Mountain Plc. Charlottesville, VA
The Community Scheduler is responsible for preparing and publishing the schedule for the community while ensuring proper staffing levels are maintained per regulation and overtime is minimized. The Community Scheduler will be required to work 20 hours a week as an RMA.
Qualifications
Must have a VA issued Registered Medication Aide License
Computer skills including but not limited to MS Office, email, and scheduling software, preferably OnShift
Interpersonal, organizational, and communication skills
Ability to juggle swing shifts and the individual availability of all staff
Demonstrates good judgment, problem solving and decision making skills
Ability to work independently
Staffing and scheduling experience preferred
Culture Ambassador
Models the core values of the company:
We Care About People
We Do the Right Thing
We are Passionate, Have Fun, and Celebrate Success
We Speak Up! It's Our Responsibility
We Take Ownership and Add Value
We are Respectful
Areas of Primary Responsibility
Creates and maintains staff schedules on a daily, weekly, and monthly basis per state guidelines and under the supervision of the department heads
Maintains and schedules for sick, vacation, and long term leave requests
Post the schedule by the 15th of the month for the following month
Maintain overtime under the 3% threshold
Communicate hiring needs based on hard to fill shifts and/or positions
Auto-ApplyPatient Service Representative
Medical receptionist job in Waynesboro, VA
Job Details 44-01-Waynesboro - Waynesboro, VA 44 Charlottesville - Charlottesville, VADescription
Job Title: Patient Service Representative
Reports To: Practice Manager
Join a team that cares for your community - and for you!
At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.
Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Employee Benefits
Allergy Partners is happy to provide the following benefits for our employees:
Full-Time
401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance
Part-Time
401(k)
Paid Time Off
Paid Holidays
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Job Summary
With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Key Responsibilities
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
“Closes” the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed.
Other Responsibilities
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis
drills as required. Helps to monitor patient waiting areas and facilitates proper patient
flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis.
Working Conditions
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
Qualifications
Qualifications & Experience
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Educational Requirements
• High school diploma required.
Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
Salon Receptionist / Customer Service Representative
Medical receptionist job in Charlottesville, VA
Join the Drybar Team!
At Drybar, we focus on one thing and do it best - blowouts. No cuts, no color, just confidence. We're looking for friendly, high-energy Sales Associates who love creating amazing experiences for every client.
Available Shifts:
Option 1: Tues 3-7pm, Wed 1-7pm, Thurs 1-7pm
Option 2: Thurs 7am-1pm, Fri 1-7pm, Sat 1-7pm
Why You'll Love Working Here:
Earn $15-$17/hr (hourly + commission)
Free blowouts each month
Employee discounts on products
Training & growth opportunities
What We're Looking For:
1+ year in customer service or sales
21+ and Virginia ABC Manager eligible
POS experience preferred
Positive, professional, and thrives in a fast-paced setting
Excellent multitasking and problem-solving skills
Ready to stand, smile, and deliver top-notch service
Bring your personality, passion, and love for beauty - we'll provide the rest. 💛
Legal Disclaimer ©2023 DB Franchise, LLC (“DBF”). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.
Auto-ApplyPatient Coordinator
Medical receptionist job in Bridgewater, VA
Patient Coordinator - Join Our Friendly, Modern Dental Team! Summit Smiles | Bridgewater, Virginia
Are you an organized, outgoing, and detail-oriented professional who loves helping people? Summit Smiles is looking for a Patient Coordinator to join our growing team in our brand-new, state-of-the-art dental office! This is a fantastic opportunity to be part of a supportive, patient-focused environment where teamwork and positivity are at the heart of everything we do.
What You'll Do
Welcome and check in patients with a friendly, professional demeanor
Schedule, confirm, and manage appointments efficiently
Verify insurance and assist with treatment estimates
Process payments and maintain accurate patient records
Support the dental team to ensure a smooth daily flow
Communicate clearly with patients about their treatment and financial options
What We Offer
Full-Time Position (24 hours per week) more hours available in the future if desired
Schedule: Every other Monday (off when working Saturday), Thursday, Friday, and every other Saturday
Full Benefits Package including health, dental, paid time off, 401k with match, life insurance and more
Competitive Pay + Monthly Performance Bonuses
Work with Open Dental software in a brand new state-of-the-art facility
Friendly, helpful, and supportive team environment
About You
At least 1-2 years of dental office experience preferred
Excellent communication and multitasking skills
Professional, reliable, and patient-focused
A positive attitude and team-first mindset
At Summit Smiles, we're passionate about creating beautiful smiles and a welcoming experience for every patient - and that starts with you!
Apply Today!
#indeedwavedp
Requirements
Education and Training
High School Diploma or equivalent.
Minimum one-year related experience and/or training; or equivalent of combination of education and experience.
FLSA Status: Hourly
Reports to: Operations Manager.
Medical Front Desk Receptionist
Medical receptionist job in Charlottesville, VA
Full-time Description
Piedmont Pediatrics is looking for a FULL-TIME Medical Receptionist who is a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills. Our pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid time off, 401k, health insurance, and paid holidays.
The practice is open seven days a week, has two locations (Charlottesville & Crozet) and work schedules include weekdays, evenings and weekends (on a rotational basis). Daytime weekday schedule between 7:45am and 7:00pm. Daytime weekend schedules are Saturday: 8:00am - 2:00pm and Sunday: 11:45am - 4:30pm. Hourly wage differential is paid for weekend work.
The position requires employees to work at both our Charlottesville and Crozet offices.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides a welcoming, professional greeting to patients and other visitors.
Answers a high volume of calls in a courteous and professional manner.
Works as part of the team using scheduling matrix to schedule patient appointments.
Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient's encounter.
Performs reception duties in an efficient, professional and courteous manner.
Optimizes patients' satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
Operate a variety of standard office machines.
Collection of copayments and patient due balances.
Scanning reports and filing into EHR.
Collection, entry and verification of demographic and insurance information.
Other duties that may be assigned by supervisor.
EDUCATION, QUALIFICATION AND CREDENTIALS:
High school diploma/GED required (associate degree preferred)
1 year experience in medical reception is required
1 year experience in customer service is preferred
Electronic Medical Records (EMRs) experience is desirable
SKILLS, KNOWLEDGE AND ABILITIES:
Excellent interpersonal skills.
Able to work independently or as part of a team.
Ability to multitask.
Great customer service skills.
Ability to read, understand and follow oral and written communication.
Understanding of Medical Terminology.
Ability to use a computer, practice management software, copier, and fax machine.
Team & service oriented, organized, has good judgment, punctual with stable work history.
This is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.
Front Desk Receptionist - Charlottesville, VA
Medical receptionist job in Charlottesville, VA
Job DescriptionBenefits:
Paid Sick Time
Competitive salary
Wellness resources
Benefits/Perks
Great Work Environment
Competitive Compensation
We are seeking an experienced, dedicated, and professional receptionist to join our team! As our Front Desk Receptionist, you will be the first point of contact for our patients and their families, providing exceptional service to veterans and service members. This role is vital to creating a positive experience for all who enter our clinic. The ideal candidate will have a strong customer service background, excellent organizational skills, and a commitment to supporting veterans with empathy and respect.
Responsibilities
Greet and welcome veterans, visitors, and staff with courtesy and professionalism.
Verify patient demographics and facilitate the intake process.
Manage the appointment calendar and check-in processes efficiently.
Assist veterans with completing necessary paperwork as needed.
Conduct basic screening checks, including temperature or blood pressure checks, as required.
Provide accurate information in person and via phone/email, including directions to the office using internet maps/GPS.
Communicate effectively using online chat and other digital communication tools.
Perform clerical duties such as filing, photocopying, scanning, and faxing.
Maintain a clean, organized reception and office space.
Order office supplies and manage inventory.
Collaborate with medical staff and management to ensure efficient patient flow and clinic operations.
Answer phone calls and emails promptly, directing inquiries to the appropriate team member or department.
Ensure office security by adhering to safety protocols and managing access via the reception desk.
Comply with HIPAA regulations and uphold patient confidentiality standards.
Qualifications/Requirements
High school diploma or equivalent; additional education is a plus.
Proficient in computer skills; experience with Apple products and Google Suite is preferred.
Proven experience as a receptionist or in a customer service role.
Strong communication and interpersonal skills, with the ability to use chat and online tools effectively.
Excellent organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Attention to detail and a commitment to excellent customer service.
Schedule
This is a part-time position, requiring 15-28 hours per week based on business needs.
Receptionist Veterinary Hospital Front Desk
Medical receptionist job in Charlottesville, VA
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Training & development
Benefits/Perks
Competitive Hourly Pay
Fun and Energetic Environment
Discount on Products and Services
Job Summary
We are looking for a friendly, welcoming receptionist/concierge to join our team!
As the receptionist/concierge for our busy hospital, you will be the first point of contact for our clients. You will greet customers by phone as they arrive, book appointments, and answer phone calls, as well as attend to the needs of clients for prescriptions, prescription diets, etc. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is able to work independently and with a team. Current hours are Wednesdays and Thursdays from 8am to 6pm with an hour for lunch.
Responsibilities
Greet clients by phone as they arrive at the hospital
Answer phone calls and schedule appointments
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of clients throughout their services
Qualifications
Customer service experience is preferred
Experience as a receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers
Excellent multi-tasking skills
Patient Services Coordinator
Medical receptionist job in Charlottesville, VA
Patient Services Coordinator III
ABOUT US
We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Urology, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.
As a UVA Health Urology team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day.
JOB TYPE
Classification: Nonexempt
Supervises Positions: No
JOB SUMMARY
The following is a summary of the major essential functions of the job. The team member may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time:
Schedules and registrars patients for the outpatient clinic.
Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.
Perform other job-related duties as directed by the Supervisor.
Communications: Communicates effectively with all levels of clinic staff and visitors.
Greets and assists visitors to the department.
Answers all incoming telephone calls and provides accurate information as needed.
Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
Teamwork: Works within a team to achieve patient and team goals.
Shares and initiates regular and professional communication with co-workers.
Facilitates and participates in regular staff meetings.
Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.
Resolves conflicts independently, as appropriate.
Accepts responsibility for actions and acts positively upon feedback from others.
The incumbent may be asked to perform additional duties as assigned.
QUALIFICATIONS
Education: High School Diploma or GED required.
Experience: 1 year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Refer to the Life Support Training Policy for additional details.
Licensure: None
Additional Skills/Requirements Required: Knowledge of basic medical terminology. Ability to communicate both verbally and in writing and possess a high degree of excellent customer service skills. Background of insurance knowledge is required for certain tasks assigned. Ability to comprehend insurance cards and benefit details. Ability to deal directly with the public in a professional and empathetic manner.
Additional Skills/Requirements Preferred: Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and Microsoft Office preferred.
PHYSICAL DEMANDS
Physical Demand Code: 6A, Customer Service
Work Function/Activity: Sedentary to Light Physical Demand
The job requires frequent sitting and standing, occasional walking, and bending/stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.
OTHER
May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes
On call responsibilities as directed: No
Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes
Auto-ApplyDelivery Scheduler
Medical receptionist job in Mount Jackson, VA
Apply Description
Various shifts available. Pay differential offered for night and weekend hours.
Our propane and ice scheduling team is growing with our business. Currently seeking a self-driven, team-oriented individual to plan, route, and schedule propane and ice deliveries to ensure customer satisfaction and efficient deliveries. This position works closely with the propane and ice delivery drivers, customers, and management to ensure deliveries are made efficiently and timely. Position will also be responsible for daily review of tracking reports, researching issues with a focus on efficient production and excellent customer service. Candidate will have strong written and verbal communication skills, excellent organizational skills with the ability to manage multiple tasks, good problem-solving skills, and proficiency in Word and Excel. Previous dispatch, scheduling, or planning experience a plus, but not required.
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
Patient Service Representative
Medical receptionist job in Harrisonburg, VA
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Auto-ApplyMedical Receptionist
Medical receptionist job in Verona, VA
Are you energetic, outgoing and have a positive attitude? Do you have excellent customer service skills, the ability to multi-task and a "get it done" attitude? If so, then we are looking for you! We are now accepting resumes for a Full-Time Receptionist position in our Growing Pediatric Practice!
Competitive Salary, Rewarding Career (Not just a job!) Paid Time Off, Health and Life Insurance at no cost to our employee's and Retirement. Optional: Dental, Vision and Accident Insurance with a contribution from the practice.
Hours are Monday - Friday 7:30 - 5:00 with, One Saturday a Month 8:30 am to 12:00 pm (Paid at double rate)
Some of the responsibilities of the position:
Scheduling
Preparing patients paperwork for appointments
Collecting Payments
Phones
Check-in and Check-out
Confirming Insurances
Confirming Appointments
Please be sure to add: apps.bamboohr.com to your contact list! We would hate to miss contacting you due to landing in your spam folder!
Must be able to work at either location: Waynesboro or Verona
Join us in the practice of Keeping Kids Healthy!
Hospital Based Bilingual Patient Advocate (Sun-Thurs 10-6:30)
Medical receptionist job in Charlottesville, VA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Charlottesville, VA, with a Sunday-Thursday schedule from 10:00 AM to 6:30 PM.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Advocate and EPIC on all cases worked.
* Provide exceptional customer service at all times.
* Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, and meeting appointment dates and times.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* All other duties as assigned
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* High School Diploma or GED preferred, except when required by our client.
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Ability to multitask
* Ability to function in a fast-paced environment
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
#IND123
Front Desk
Medical receptionist job in Charlottesville, VA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Patient Coordinator
Medical receptionist job in Charlottesville, VA
State of Location:
Virginia Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Coordinator: Full Time (40 hours/week)
Charlottesville, Virginia
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyProduction Scheduling Coordinator, 2nd shift Liberty
Medical receptionist job in Harrisonburg, VA
Who We Are and What We Do
Farmer Focus's mission is to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to consistently producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is rooted in servant leadership, and we live by our Farmer Focus CARES values: Community, Accountability, Respect, Excellence, and Stewardship.
How this Role Will Be Impactful
This role will assist the Inside Sales Coordinator and Plant Scheduler in planning, scheduling, coordinating, and monitoring the flow of products through the complete production cycle for 2nd shift. As part of the scheduling team, you will maintain production schedules according to customer needs, maximizing effectiveness and throughput in all aspects of the production process. You will also distribute upcoming schedules to team leads and supervisors and communicate with our leadership team regarding the status of existing orders.
Key Requirements:
Work with production and shipping to track WIP and finished inventory daily
Work closely with operations and the sales team to optimize mix and overall profitability
Provide direction on production schedule for both facilities by shift and line (limiting changeovers, maximizing output, coordinating the transfer of both WIP and Finished products to facilities, ship outbound loads, etc.).
Execute Perfect Order Rate (On Time x Order Fill Rate) of 97.5%
What You Bring to the Role
A sense of urgency, accountability, and responsibility
Attention to detail and a drive to get things right the first time
Positive, strong analytical and problem-solving skills
Organizational and time management skills
Strong communication skills, both written and verbal in multiple methods such as phone, email and text.
Ability to work in a fast-paced environment.
An energetic, confident, professional, and team-oriented attitude
Ability to adapt effectively to workplace changes and new job duties and responsibilities.
Ability to multitask and prioritize work
Ability to work independently as well as in a team environment
Ability to learn product specifications, customer details and all aspects of production reporting.
Proficient in all Microsoft Office applications
Ability to work a varied schedule supporting operations across shifts, including late nights and early mornings
Work Requirements and Environment & Reasonable Accommodations Statement
This role is based on-site in Harrisonburg, VA. Work conducted in our production plants. Occasional travel locally between our locations in Harrisonburg, VA.
Work may require access the production environment. Must be able to tolerate the varying heat, wet, and chill of the plant. Hearing and eye-protective equipment required in the production area. Required to wear hair and beard nets in the production area. Must be able to traverse a two-story staircase multiple times per day.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Farmer Focus is committed to the principles of equal employment and to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is inclusive and equitable, free of harassment, discrimination, or retaliation based upon an individual's age, race (including traits historically associated with race, which includes hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity, or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), military status (including status as a uniformed servicemember, a veteran, or dependent of a servicemember), or any other status protected by federal, state, or local laws. Farmer Focus is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay and other compensation, termination, and all other terms, conditions, and privileges of employment.
Auto-ApplyDelivery Scheduler
Medical receptionist job in Mount Jackson, VA
Various shifts available. Pay differential offered for night and weekend hours. Our propane and ice scheduling team is growing with our business. Currently seeking a self-driven, team-oriented individual to plan, route, and schedule propane and ice deliveries to ensure customer satisfaction and efficient deliveries. This position works closely with the propane and ice delivery drivers, customers, and management to ensure deliveries are made efficiently and timely. Position will also be responsible for daily review of tracking reports, researching issues with a focus on efficient production and excellent customer service. Candidate will have strong written and verbal communication skills, excellent organizational skills with the ability to manage multiple tasks, good problem-solving skills, and proficiency in Word and Excel. Previous dispatch, scheduling, or planning experience a plus, but not required.
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
Medical Unit Receptionist-Emergency Services
Medical receptionist job in Culpeper, VA
Medical Unit Receptionist
Part Time Night 7p-7a with weekends rotate
ABOUT US
We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.
As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day.
JOB TYPE
Classification: Nonexempt
Supervises Positions: No
JOB SUMMARY
Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members. Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
Communications: Communicates effectively with all levels of clinic staff and visitors.
Greets and assists visitors to the department.
Answers all incoming telephone calls and provides accurate information as needed.
Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
Teamwork: Works within a team to achieve patient and team goals.
Shares and initiates regular and professional communication with co-workers.
Facilitates and participates in regular staff meetings.
Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.
Resolves conflicts independently, as appropriate.
Accepts responsibility for actions and acts positively upon feedback from others.
The incumbent may be asked to perform additional duties as assigned.
QUALIFICATIONS
Education: High School Diploma or GED required.
Experience: 1 year of experience in healthcare preferred. Prior secretary experience preferred. Refer to the Life Support Training Policy for additional details.
Licensure: N/A
Additional Skills/Requirements Required:
Demonstrates proficiency in verbal and written communications. Ability to work in a stressful environment. Must be able to work as a “team player” with medical staff, nursing staff, visitors, patients, and other hospital employees.
Computer literacy (spreadsheets, word process, packaged systems). Knowledge of operation of general office equipment. Interpersonal communications skills. Detailed oriented. Able to handle stressful situations. Maintain organization when dealing with multiple demands/assignments.
Must be able to work independently. Has the ability to set priorities which will expedite essential patient care.
Additional Skills/Requirements Preferred: Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors.
PHYSICAL DEMANDS
Physical Demand Code: 6A, Customer Service
Work Function/Activity: Sedentary to Light Physical Demand
The job requires frequent sitting and standing, occasional walking, and bending/stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.
OTHER
May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes
On call responsibilities as directed: Yes
Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes
Auto-ApplyPropane Service Department Scheduler
Medical receptionist job in Mount Jackson, VA
Apply Description
Do you have experience as a Scheduler or Dispatcher? Are you customer service oriented and enjoy a fast-paced role? Holtzman Propane is currently seeking a self-driven, team-oriented individual to evaluate work requests in order to build and track propane install technician schedules to ensure timely service delivery and customer satisfaction. This position works closely with the propane install technicians, customers and management to prioritize, schedule and track service calls efficiently. Applicants should have strong verbal and written communication skills, excellent organizational skills with the ability to manage multiple tasks simultaneously and strong problem-solving skills, particularly in managing schedule conflicts and last minute changes. Previous dispatching, planning or scheduling experience is preferred, but not required
Hours of this position are Monday - Friday, 7 AM-5 PM
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
Propane Service Department Scheduler
Medical receptionist job in Mount Jackson, VA
Do you have experience as a Scheduler or Dispatcher? Are you customer service oriented and enjoy a fast-paced role? Holtzman Propane is currently seeking a self-driven, team-oriented individual to evaluate work requests in order to build and track propane install technician schedules to ensure timely service delivery and customer satisfaction. This position works closely with the propane install technicians, customers and management to prioritize, schedule and track service calls efficiently. Applicants should have strong verbal and written communication skills, excellent organizational skills with the ability to manage multiple tasks simultaneously and strong problem-solving skills, particularly in managing schedule conflicts and last minute changes. Previous dispatching, planning or scheduling experience is preferred, but not required
Hours of this position are Monday - Friday, 7 AM-5 PM
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
Medical Unit Receptionist-Emergency Services
Medical receptionist job in Culpeper, VA
Medical Unit Receptionist
Part Time Night 7p-7a with weekends rotate
ABOUT US
We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.
As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day.
JOB TYPE
Classification: Nonexempt
Supervises Positions: No
JOB SUMMARY
Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members. Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
Communications: Communicates effectively with all levels of clinic staff and visitors.
Greets and assists visitors to the department.
Answers all incoming telephone calls and provides accurate information as needed.
Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
Teamwork: Works within a team to achieve patient and team goals.
Shares and initiates regular and professional communication with co-workers.
Facilitates and participates in regular staff meetings.
Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.
Resolves conflicts independently, as appropriate.
Accepts responsibility for actions and acts positively upon feedback from others.
The incumbent may be asked to perform additional duties as assigned.
QUALIFICATIONS
Education: High School Diploma or GED required.
Experience: 1 year of experience in healthcare preferred. Prior secretary experience preferred. Refer to the Life Support Training Policy for additional details.
Licensure: N/A
Additional Skills/Requirements Required:
Demonstrates proficiency in verbal and written communications. Ability to work in a stressful environment. Must be able to work as a “team player” with medical staff, nursing staff, visitors, patients, and other hospital employees.
Computer literacy (spreadsheets, word process, packaged systems). Knowledge of operation of general office equipment. Interpersonal communications skills. Detailed oriented. Able to handle stressful situations. Maintain organization when dealing with multiple demands/assignments.
Must be able to work independently. Has the ability to set priorities which will expedite essential patient care.
Additional Skills/Requirements Preferred: Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors.
PHYSICAL DEMANDS
Physical Demand Code: 6A, Customer Service
Work Function/Activity: Sedentary to Light Physical Demand
The job requires frequent sitting and standing, occasional walking, and bending/stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.
OTHER
May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes
On call responsibilities as directed: Yes
Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes
Auto-Apply