Medical receptionist jobs in Chesapeake, VA - 454 jobs
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Medical Receptionist
Front Desk Coordinator
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Patient Service Coordinator
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Patient Coordinator
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Patient Service Specialist
Patient Service Representative
Scheduler
front desk
Stonebridge Hospitality Associates 4.1
Medical receptionist job in Virginia Beach, VA
City, State:Virginia Beach, Virginia
The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures daily.
Balance the day's work.
Maintain cashiering responsibilities as per Front Office procedures.
Maintain Front Office computer system operation.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
Follow safety and emergency procedures.
Maintain proper record keeping (i.e., log books, etc.).
Be familiar with all policies and house rules.
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other employees during entire shift.
Have a working knowledge of security procedures.
Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Prepare and distribute the Daily Flash Report.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
EDUCATION AND EXPERIENCE REQUIREMENTS:
A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Completions of Bartender's school or course preferred.
What to Expect
Be part of a cohesive team with opportunities to build a successful career.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
$31k-36k yearly est. Auto-Apply 60d+ ago
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Labor Scheduler
Anheuser-Busch 4.2
Medical receptionist job in Williamsburg, VA
Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?
SALARY: $52,000 - $61,750, bonus eligible
ROLE SUMMARY:
As the Labor Scheduler in our Williamsburg Brewery you will be supporting the production of a highly complex, 24/7 brewery by ensuring we have the right people scheduled at the right time. In this role we are looking for someone who is not afraid to get into the details, and who is flexible with ever-changing priorities and last-minute pivots to meet production goals. The Labor Scheduler reports directly to the plant manager but sits on the Human Resources team and helps provide great Human Resources support to the facility.
JOB RESPONSIBILITIES:
Perform all complex scheduling functions including interpreting and applying relevant union contract language
Prepare and distribute required labor schedules in a timely and accurate manner
Extensive contact with employees and supervisors relating to scheduling, vacations, sick leave and payroll
Review scheduling practices and identify opportunities to improve posted scheduling accuracy and internal customer satisfaction
Participates in weekly and weekend scheduling reviews and validates necessary changes to posting requirements
Track scheduling performance and interact in the department meetings by leading discussions on scheduling priorities and KPIs
Help maintain up to date documents as you receive feedback from departments stake holders
Coordinate overtime and holiday schedules and maintain/schedule weekend manpower needed to meet production requirements
Daily and weekend (Saturday & Sunday) overtime potential
Maintain master data, scheduling requirements planning, and standardized scheduling processes plans to benchmark practices
Coordinate leaves of absences as it pertains to FMLA and Medical Leave
Provide excellent service to our employees
JOB QUALIFICATIONS:
High School diploma required, college degree preferred
Four years related scheduling experience preferred
Proficient in computer systems (Outlook, Word, Excel)
Highly motivated, self-directed person with excellent attention to detail
Strong communication and organizational skills
Ability to manage multiple initiatives at one time and prioritize effectively
Availability to work daily and weekend overtime (Saturday and Sunday)
WHY ANHEUSER-BUSCH:
Anheuser-Busch has always dreamed big. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what, together with our people and our partners, Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone, we have contributed more than $400 million to charitable organizations that support our communities, provided over 90 million cans of emergency drinking water, and, together with our wholesaler partners, invested more than $1 billion into responsible drinking initiatives. At the heart of these investments is our shared commitment to community - providing opportunity for our people, lifting our neighbors, and making a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate, and everyone can share in. A future with more cheers.
BENEFITS:
Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
Life Insurance and Disability Income Protection
Generous Parental Leave and FMLA policies
401(k) Retirement Savings options with a company matching contribution
Chance to work in a fast-paced environment among a company of owners
Free Beer!
$52k-61.8k yearly Auto-Apply 31d ago
Patient Service Representative
Patient First 4.3
Medical receptionist job in Virginia Beach, VA
The responsibilities of this job include, but are not limited to, the following:
Assisting patients using the kiosk prior to registration.
Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
Respectfully handling Physician and Nurse requests in a timely manner.
Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
Verifying all patient demographic, health, pharmacy, and insurance information.
Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
Referring billing questions to the appropriate parties as needed.
Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
Discharging the patient and processing incurred charges.
Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
Receiving, sending, and distributing correspondence as directed.
Filing and scanning medical documents and office forms as directed.
Completing assigned checklists and Policy Manager tasks within the assigned shift.
Answering all incoming calls and distributing messages in a timely manner.
Assisting with other assignments as directed.
Demonstrating an efficient understanding of the electronic medical record system.
Receiving, moving, and stocking ordered supplies.
Cleaning the front office work area and other maintenance assignments as directed.
Verifying daily reports are run at the end of the day.
Attending staff meetings as directed.
Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
Operating, using, and maintaining medical and office equipment as trained.
Participating in maintenance assignments when necessary and as directed.
Providing positive, warm, and friendly service in all interactions.
Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
Must be 18 years of age or older.
Basic typing skills.
Minimum one year of clerical experience preferred.
High school graduate or equivalent.
Ability to sit, stand, and walk for up to 7 hours at a time.
Ability to lift up to 25 pounds.
Excellent visual, verbal, written, and typed communication skills.
Ability to prioritize and multitask.
Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
$30k-34k yearly est. Auto-Apply 7d ago
Medical Receptionist
Centerwell
Medical receptionist job in Chesapeake, VA
**Become a part of our caring community and help us put health first** The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
**Use your skills to make an impact**
**Required Qualifications**
- High School Diploma or GED
- 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
- Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
**Preferred Qualifications:**
- Value-based care model experience
- Knowledge of Medical Terminology
- Experience with EMR Systems (Electronic Medical Records)
- Bilingual in English and Spanish
**Additional Information:**
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$38k-45.8k yearly 37d ago
Medical Receptionist
Medical Temporaries, Inc. 3.7
Medical receptionist job in Hampton, VA
Job DescriptionMedical Temporaries, Inc. is currently seeking an experienced ***MedicalReceptionist *** .
Minimum of 1+ years of paid experience required.
This is a FULL TIME/TEMP TO HIRE position requiring availability between the hours of 7:30AM-4:30PM, Monday through Thursday, & Friday from 7:30AM-NOON, located in Hampton, VA (23666).
Responsibilities :A Day in the life of a MedicalReceptionist :
Job duties include, but are not limited to, answering phones, checking patients in and out for appointments, scheduling appointments, collecting copays, depositing money each night, tracking office census each night, and maintaining an organized lobby. Must be able to multi-task, learn at a fast pace, and provide excellent customer service.
Requirements for the MedicalReceptionist :
Required: 1+ years paid experience as a MedicalReceptionist
Required: Ability to pass Background Check and Drug Screen
Required: Must be reliable and a quick learner and have ability to multi-task with accuracy in a very busy environment
Required: Excellent written and verbal communication skills
Benefits:
$16-18/hr depending on experience and interview
Weekly Pay
OFF WEEKENDS FOR THIS POSITION!
Direct Deposit Pay
Medical Insurance
Open communication and ability to contact a staffing specialist seven days a week.
Ability to access our consistently updated Job Board for current job opportunities.
We'd love for you to join our team!
About Us:Medical Temporaries is sincere in its efforts to provide quality medical care to the community. We are interested in healthcare workers who have a passion for helping others and are able to provide compassionate care and services to those who need it. We build a bridge to help you reach your career goals. Many of the area's premier medical facilities partner with Medical Temporaries to handle the recruiting and hiring for their facilities. With more than 32 years of experience staffing the medical community, we have the relationships and resources available to get your foot in the door in a timely manner. We work diligently to ensure the job is a good fit for everyone, Your Success is our Success . For more information about our company and current opportunities, you can visit our website at *****************
Medical Temporaries is an Equal Opportunity Employer and a Drug Free Workplace.
$16-18 hourly 3d ago
Medical Receptionist - Full benefits, no weekends, 401k matching!
Eye Care Partners 4.6
Medical receptionist job in Norfolk, VA
Company: Virginia Eye Consultants Job Title: Patient Coordinator Department: Ophthalmology Reports To: Patient Coordinator Supervisor Location: This is a full-time position located in Norfolk, VA and does require occasional travel to satellite offices in Virginia Beach, Suffolk, and Hampton. We pay mileage!
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Optical Education Reimbursement
* Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$37k-43k yearly est. Auto-Apply 24d ago
Part-Time Front Desk Coordinator - Chesapeake, VA
The Joint Chiropractic 4.4
Medical receptionist job in Chesapeake, VA
Job Description
Front Desk Coordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires open availability on week days and weekends.
Compensation and Benefits
Starting pay: $16.50 per hour
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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$16.5 hourly 3d ago
Medical Receptionist
American Family Care Chesapeake 3.8
Medical receptionist job in Chesapeake, VA
Job DescriptionBenefits:
401(k)
401(k) matching
Free uniforms
Health insurance
Paid time off
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
$25k-30k yearly est. 10d ago
GEC - Patient Care Representative
Us Eye
Medical receptionist job in Chesapeake, VA
PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Griffey Eye Care: At Griffey Eye Care & Laser Center in Chesapeake, Virginia, our doctors and staff are dedicated to providing you with the most thorough, gentle, and modern service for your eye care needs. With over 50 years of combined service and experience in coastal Virginia as well as North Carolina we are dedicated to helping you see clearly. Our highly trained staff provide our patients with the most up-to-date technical and surgical techniques, with a personal touch. We take the time to ensure that each of our patients are fully informed of their options regarding cataract surgery, glaucoma treatment, vision correction, PRK or LASIK Surgery, eyeglasses, contact lenses, preventative or ongoing care, and whatever is needed to ensure the best eye care possible. At Griffey Eye Care, your eyes are our focus.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
Cross-check and update next-day charts as evidenced by the appointment schedule.
Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
Complete appointment confirmation calls based on the patient appointment schedule.
Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
Fill out essential reports and forms as requested.
Additional administrative responsibilities as needed.
Competencies:
Demonstrated knowledge of material, methods, instruments, and equipment.
Demonstrated ability to read, write, and perform mathematical calculations.
Ability to follow oral and written instructions.
Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
High school diploma.
Experience with Microsoft Office products.
Prior experience in a customer service role.
Must be able to work under pressure and respond to patient requests in a positive manner.
Associate's degree (preferred).
Position Type and Expected Hours of Work:
This is a full-time position located in [CITY, STATE]
Days and hours are
Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-35k yearly est. 23d ago
Physical Therapy Patient Services Coordinator
Jordan Young Institute 3.2
Medical receptionist job in Virginia Beach, VA
Job DescriptionDescription:
Physical Therapy Patient Service Coordinator
Jordan Young Institute, Virginia Beach, VA
Who we are:
Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator.
What you will do:
Check in and greet new and existing patients with the primary role of customer service and patient care.
Receive and direct incoming telephone calls.
Accurately document messages and forward to therapists and personnel in a timely manner.
Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls.
Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues.
Obtain and explain insurance benefits to patients.
Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules.
Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA.
Attain insurance authorizations at the direction of the PT Auth personnel.
Generates new patient charts, flowsheets and paperwork.
Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes.
Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow
Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system.
Forwards all cash and checks to the Practice Administrator for preparation of deposit slip.
Schedules follow up appointments as necessary
Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
Coordinates administrative supply orders
Manages the rescheduling of patients when a therapist has a change in schedule
Performs basic administrative tasks including scanning and faxing documentation
May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following:
Wiping down the clinic tables daily.
Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed.
Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned.
Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed.
Maintaining detailed knowledge of practice management and other computer software as it relates to job functions.
Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice.
Reporting any problems to management.
Anticipates schedule of patients and helps therapist accordingly.
Keep all areas stocked with supplies
Other duties as assigned.
We'd love to hear from you if you:
Have a high school diploma or greater.
Excellent written and verbal communication skills.
Able to multi-task and capable of remaining calm in stressful situations.
Able to use a multi-line telephone system and the billing computer program
Demonstrates keyboard proficiency.
Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes.
Demonstrate excellent customer service.
What we offer:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
Requirements:
$38k-47k yearly est. 2d ago
Patient Care Representative
Urology of Virginia PLLC 4.3
Medical receptionist job in Virginia Beach, VA
Job DescriptionDescription:
Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.
Job Overview
We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR's primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism.
General Duties and Responsibilities:
Greeting patients and checking them in
Answering phones
Scheduling appointments
Verifying of insurance
Strong written and oral communication skills
Critical thinking skills
Understanding medical terminology
Ability to operate basic office equipment and other general office duties as assigned
Ability and willingness to cross train throughout the department
Requirements:
1-3 years of recent clerical and administrative experience in a medical setting
Excellent Customer Service Skills
High School Diploma or GED required
Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.
$30k-34k yearly est. 19d ago
Medical Receptionist
EVMS
Medical receptionist job in Virginia Beach, VA
This position is the primary point of contact for the management of medical records of patients at the Department of OB/GYN Princess Anne Maternal Fetal Medicine, OB Generalist, Advanced Gynecological Surgery, and Urogynecology office. The position is also responsible for front desk registration and scheduling.
Responsibilities
Medical Records:
Maintain Medical Records Releases
Maintain Medical Records Requests
Monitor and respond to medical records requests via voicemails messages, EPIC, or fax requests.
Sort incoming faxes daily to distribute to appropriate divisions/staff.
Retrieve medical documents from all divisions to be scanned.
Scan documents into appropriate charts daily.
Responds to Release of Information requests in accordance with the Medical Group HIPAA Compliance Policies.
Check Medical Records tasks in accordance with Medical Group Standards.
Compliance with Policies and Procedures within the Department of Maternal Fetal Medicine, OB/GYN, and EVMS Policies and Procedures.
Perform other duties as assigned, according to the individual departmental needs.
Front Desk:
Check in and register patients.
Confirm and update patient registration information at each visit.
Scan insurance card and picture ID into EPIC system at each visit.
Collect all co-pays and payments and complete cash journals daily.
Answering telephone with standardized phone room system in accordance with Medical Group Standards.
Communicating with patients regarding self-pay agreements.
Complete EPIC tasks in accordance with Medical Group Standards.
Invite patients to MyChart system through EPIC.
Check insurance eligibility through EPIC system along with using Availity and Medicaid online resources.
Send tasks for all preauthorization needed.
Schedule patients in adherence to Medical Group standards.
Maintain correct scheduling in all divisions.
Qualifications High school diploma. One (1) year office/clerical experience required.
Professional, customer service-oriented individual is required.
Experience performing related functions in a medical practice is preferred. Previous front desk customer service experience will be considered.
Location : Location US-VA-Virginia Beach
$28k-35k yearly est. Auto-Apply 36d ago
Veterinary Hospital Receptionist
Petco Animal Supplies Inc.
Medical receptionist job in Virginia Beach, VA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice.
All hospital partners are responsible for performing duties in a way that creates an environment in which:
* The patient's needs always come first.
* Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.
* Contentious issues are dealt with and resolved as they occur, or as soon as is possible.
* exceptional teamwork and commitment to shared goals benefits the entire organization.
Essential Job Functions
The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Assume primary responsibility for answering the practice phone and routing calls appropriately.
* Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings.
* Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation.
* Participate in the training of new staff members and general dissemination of knowledge as required.
* Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials.
* Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments.
* Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied.
Other Duties and Responsibilities
Perform additional duties as assigned
Nature of Supervision
In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty
Planning and Problem Solving
Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.).
This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client's and pet's experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both.
Impact
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client's first and last impressions of our facility and staff are optimal.
Supervisory Responsibility
This position has no immediate supervisory duties.
Education/Experience
* High school diploma is a requirement.
* Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization.
* Must have excellent written and verbal communication skills.
* Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
* Must have exceptional telephone and computer skills.
* Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
* Preferred: Previous experience using a Practice Management System
Competencies: Completed by Total Rewards Department
Work Environment:
Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts
This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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$30k-39k yearly est. 60d+ ago
Medical Records Specialist - Acute
Summit BHC 4.1
Medical receptionist job in Williamsburg, VA
Medical Records Specialist - Acute | The Pavilion at Williamsburg Place | Williamsburg, Virginia About the Job: The Medical Records Specialist is responsible for qualitative workup of all medical records to include assignment of deficiencies, abstracting information for clinical indices, and preparation of chart for billing within set timelines. Maintains medical record integrity through filing, assembling, analysis and retrieving of confidential patient records in compliance with established patient confidentiality policies, regulations standards. May also be responsible for assigning ICD-10-PCS diagnostic and procedural codes to patient accounts codes and abstracts hospital medical records for maintenance of disease indices, internal and external reporting, research, compliance with federal, state and other regulatory agencies, and for billing and reimbursement.
Roles and Responsibilities:
* Prepares and assembles medical records. Organizes and analyzes medical records for accuracy and completeness.
* Establishes and maintains chart control, access and storage relating to the custody of chart and documents in accordance with established policies, procedures, and regulations.
* Receives requests for information from medical records of patients in person, by mail, fax, from such sources as physicians, patients, lawyers, insurance companies, copy services, or health and welfare agencies. Logs in and out all incoming request for release of information identifying the date received, mailed and released information. Assures authorization are properly executed when responding to requests for medical information.
* Manages provided transcription services. Searches and prints dictated reports from computerized transcription system.
* Ensures files are stored in the designated area according to storage procedures. Pulls charts as requested for audits, peer review, readmissions, HBIPS processing and routes to appropriate area or department.
* Processes reports for delivery of records for use in answering correspondence.
* Compares signatures and forwards standard letters to requesting parties, following established policies and procedures on "the release of medical information."
* Performs quantitative and qualitative analysis of discharge records, assigns physician/clinician deficiencies, and monitors completion of those deficiencies.
* Abstracts clinical information to maintain indices within specified time frames as required.
* Identifies records for quality review monitoring or audits according to specified criteria and assists in retrieving and compiling data as requested.
* Files pertinent clinical data in the appropriate chart, sets up and breaks down of discharge charts. Purges and inventories medical records for off-site storage.
* Communicates with transcriptionist or transcription vendor to resolve issues/errors regarding reports.
* Maintains Master Patient Index of all clients admitted into the facility.
* Prints and delivers medical records forms to patient units. Picks up discharge records from patient units
* May perform coding functions such as assigning appropriate codes using International Classification of Disease system (ICD-10) and/or Current Procedural Terminology (CPT) for diagnosis, procedures, and services.
Education/Requirements:
* High school diploma or equivalent required.
* A minimum of one year experience in Medical Records in psychiatric setting required.
* Prior experience as an abstractor in a health information management or related health care field is preferred.
Why The Pavilion at Williamsburg Place?The Pavilion at Williamsburg Place offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. The Pavilion at Williamsburg Place is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
$33k-39k yearly est. Auto-Apply 6d ago
Fleet Resources Coordination Services Scheduler
Tekla Research 4.0
Medical receptionist job in Norfolk, VA
Must be a U.S. Citizen Clearance Required: Active Secret
Education: Not specified
Experience:
2 years' experience in scheduling Fleet resources in support of operations, training, and/or testing.
Experience presenting written and oral briefs to high-level military and civilian managers.
Position Description:
Coordinator and scheduler of all Fleet support for East Coast Developmental and Operational Test events
Professional and in-depth knowledge of Combined Fleet Forces Command Operation Order 2000 (CFFC OPORDER 2000) and COMPACFLT Operation Order 201 to include a full understanding of Fleet resources and how scheduling of Fleet resources for DT and OT testing is accomplished.
An in-depth knowledge of SECNAV 5000 series instructions and the Navy acquisition process as it relates to T&E.
Benefits:
Medical, Dental, & Vision Plan, short- and long-term disability, accidental death & dismemberment, 401K retirement & matching, Tuition assistance program, direct deposit, leave package and 11 paid federal holidays.
Salary:
The projected salary range for this position is $89,000-$105,000; however, this is not a guarantee of salary. Salary will be set based on experience and contractual requirements.
$30k-38k yearly est. 7d ago
Front Desk Team Member
Chenmed
Medical receptionist job in Portsmouth, VA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 7d ago
Veterinary Receptionist
Virginia Beach S P C A Inc. 3.7
Medical receptionist job in Virginia Beach, VA
Job DescriptionWho are we? For more than 30 years, the Virginia Beach SPCA Low-Cost Veterinary Clinic (VBSPCA Veterinary Clinic) has been providing the Virginia Beach community with affordable veterinary care. From routine pet care and prevention to spay/neuter services to surgical/dental procedures, our talented team of veterinary professionals is committed to offering top-quality, compassionate veterinary care to the Hampton Roads community.
Why You Will Enjoy Working With Us:
We Make an Impact - At the VBSPCA Veterinary Clinic we make meaningful connections with those we serve, both owner and companion animal. From routine and preventive care to urgent illness care, everyday, you'll be making a difference in the lives of companion animals and their owners who love them.
We Work in a Collaborative Team Environment - You'll be working alongside dedicated veterinary professionals who love animals just as much as you do. Our team-oriented environment ensures that you have the resources and support you need to thrive.
We have a State-of-the-Art Facility - Our newly renovated facility provides you with the best tools to get the job done. We offer digital radiography (both dental and full body), ultrasound, in-house laboratory equipment, cryotherapy, and EKG equipment to aid in the care of our patients. Our cloud based veterinary database and digital phone system allows for quick access to patient and client information from any location.
What We Offer - We offer a comprehensive benefits package that includes:
Medical, Dental, and Vision insurance
Paid Time Off
Eight Paid Holidays
Veterinary Care Discount - for your furry companions
Employee Assistance Program (EAP) for additional support
Adoption Discount - for when you want to add to your pack
What You Will Do in Your Role:
Be the first person with whom a client connects - greeting them with care and respect
Schedule appointments and manage client check in/check out
Handle phone and email communications - prioritizing and routing appropriately
Provide knowledgeable support about services, pricing, and veterinary care information
Juggle well! Multi-task in a fast-paced environment while maintaining quality customer service
What We are Looking For in this Dynamic Job :
Customer service experience (medical and/or veterinary field preferred)
Ability to work collaboratively with all types of people and personalities
Strong multitasking, problem solving, and critical thinking skills
Ability to stay organized and prioritize in an active environment
Motivated to learn, gain experience, and advance their knowledge
Strong communication skills
Patience and good sense of humor
The VBSPCA Low-Cost Veterinary Clinic operates Monday through Friday from 8am to 5pm and on Saturday from 8am to 3pm.
Full time positions are 35-40 hours a week
$27k-32k yearly est. 11d ago
Front Desk Receptionist
Miaar
Medical receptionist job in Virginia Beach, VA
Our Front Desk Receptionists are the face of the company and have a huge impact on the pace and environment of our office. You will be the first and last impression for all of our patients and potential new patients. We are looking for individuals with contagious personalities, desire to improve, and a passion for health and wellness!
So, who are we looking for?
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
You provide the greatest care and best attitude with our patients.
Someone with the following qualities:
Positive attitude
Ability to multi-task and be flexible
Excellent customer service
Time management and organization skills
Attention to Detail
Quality Focus
Each day you will:
Welcome and greet patients and visitors in person or on the telephone
Answer or refer inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization
Schedule appointments in person or by telephone
Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Record and update financial information, record and collect patient charges, control past due payments
Help patients in distress by responding to emergencies
Protects patients' rights by maintaining confidentiality of personal and financial information
Maintains operation by following policies and procedures
$26k-33k yearly est. 60d+ ago
Front Desk Receptionist
Vision Source
Medical receptionist job in Virginia Beach, VA
Job DescriptionStep Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA!
Benefits & Perks:
No weekend hours - Enjoy a Work-Life Balance!
No late nights - office closes at 5:30 PM
Complimentary vision care and eyewear/contacts
A focus on quality patient care, not high volume
What We Offer:
A positive, close-knit team environment where collaboration and patient care come first.
Leadership that values your work-life balance and encourages your personal and professional growth.
The chance to make a meaningful impact on our patients' experience every single day.
Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love.
Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:
Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm.
Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.
Required Skills
High School Diploma or GED required.
1-3 years prior optical experience preferred, but not required.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
$26k-33k yearly est. 21d ago
Front Office Staff
Lightwave 3.3
Medical receptionist job in Virginia Beach, VA
Responsibilities: Schedule and confirm patient appointments Verify insurance for all clinical appointments Collect all monies due for services rendered Develop and maintain doctor/hygiene schedules as necessary Greet and check patients in and out, before and after treatment
Educate, consult and present patient treatment plans
Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
File insurance pre-determinations
Conduct financial consultation with patients when new treatment plans are presented, as applicable
Qualifications:
High school diploma or equivalent required
A minimum of two years of front office experience preferably in a dental setting
Proficiency with Microsoft Office Suite
Knowledge of dental software strongly preferred
How much does a medical receptionist earn in Chesapeake, VA?
The average medical receptionist in Chesapeake, VA earns between $25,000 and $39,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Chesapeake, VA
$31,000
What are the biggest employers of Medical Receptionists in Chesapeake, VA?
The biggest employers of Medical Receptionists in Chesapeake, VA are: