Medical receptionist jobs in Cleveland, OH - 313 jobs

HERE WE GROW AGAIN! Join our effective healthcare team dedicated to excellence in patient care and cutting-edge medical imaging. We pride ourselves on fostering a supportive and innovative work environment. Apply today to make a positive impact in healthcare! Join our team today! Two years of experience in patient registration, appointment scheduling, insurance processing Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information Ability to handle multi tasks in a fast pace environment · Scheduling/Patient Registration background · Knowledge of medical terminology · Strong customer service background Obtain patient information at the time of scheduling and assist in filling out forms, relevant documents and case histories Obtain and log insurance information Organize and maintain confidential medical files and records Fill and distribute daily schedules for staff Manage the front desk operations Order supplies and maintain inventory Since the job description of a medical scheduler is wide, they are expected to perform a lot of additional tasks.

Full-time Description The Appointment Scheduler plays a critical role on our replacement sales team, acting as the first point of contact between homeowners and our in-home sales professionals. This is not a passive call-center role, it's a sales-driven position for someone who enjoys conversations, competition, and turning interest into action. Based in our Bedford Heights headquarters, you'll work with warm leads, build rapport with homeowners, overcome objections, and book high-quality appointments that fuel our sales pipeline. If you thrive on goals, metrics, and wins- and enjoy being part of a team that closes big- this role is for you. What You'll Do Handle a high volume of outbound calls with homeowners who have already expressed interest in Pella Windows & Doors Qualify leads by uncovering customer needs, timelines, and decision-making readiness Confidently schedule in-home appointments for our sales representatives, setting them up for successful closes Re-engage and follow up with past or stalled leads to maximize appointment opportunities Overcome objections related to scheduling, timing, or hesitation by educating and reassuring customers Create urgency and excitement around the appointment; selling the value of the consultation, not just the product Accurately maintain appointment schedules, call notes, and customer details in our system Deliver a high level of professionalism and customer service on every interaction Consistently meet or exceed daily, weekly, and monthly call and appointment goals Who You Are This role is ideal for someone who: Enjoys talking to people and influencing decisions Is motivated by goals, performance metrics, and wins Can think on their feet and pivot conversations in real time Understands that objections are opportunities and not roadblocks Brings energy, confidence, and a positive attitude to every call Thrives in a fast-paced, high-accountability environment Preferred Qualifications Previous experience in high call-volume environments (inside sales, appointment setting, call centers, canvassing follow-up, etc.) Proven ability to deliver excellent customer service with a sales-first mindset Strong communication skills and professional phone presence Ability to multitask, stay organized, and work efficiently under pressure Comfortable working toward daily and monthly performance goals What We Offer Industry Leading Brand Base Salary + Incentives Paid Vacation Insurance (Health, Vision, Dental, Life) Flexible Spending Account 401(k) & Profit Sharing Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Job Title: Appointment and Field Service Scheduler Location: Cleveland. OH Silco Fire & Security isn't just a company, it's a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant. As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future. Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you're not just doing a job, you're making a difference. Position Overview: Silco Fire & Security is seeking a proactive and customer-focused individual to join our team as an Appointment and Field Service Scheduler. In this role, you will be responsible for managing the scheduling and coordination of service appointments, ensuring exceptional customer satisfaction through efficient and timely resolution of inquiries and requests. This role will serve as the liaison between customers, field technicians, and internal teams, using critical thinking and problem-solving skills to balance priorities, adapt to real-time changes, and improve overall service delivery. Responsibilities: Scheduling & Dispatching Efficiently manage incoming service requests via phone, email, and digital platforms. Schedule and dispatch technicians based on skills, availability, location, and customer needs. Proactively adjust schedules and dispatch technicians to respond to urgent requests, last-minute changes, or service delays. Coordinate with field technicians to optimize scheduling and minimize travel time. Customer Communication Serve as the primary point of contact for scheduling inquiries, updates, and changes. Provide clear, timely updates regarding appointment details, technician arrival times, and service expectations. Proactively notify customers of any delays and propose solutions to maintain trust and satisfaction. Data Management & Reporting Maintain accurate records of service appointments and customer interactions in the scheduling system. Leverage new systems and software to streamline scheduling, dispatching, and communication processes. Generate reports and analyze scheduling data to identify trends and opportunities for process improvement. Monitor service schedules and prioritize appointments and customer interactions in the scheduling system Customer Experience Strive to exceed customer expectations by delivering outstanding service and support throughout the scheduling process. Gather and track customer feedback on the scheduling and service experience and identify areas for improvement. Collaborate with cross-functional teams to address customer concerns and resolve issues promptly. Administrative & Team Support Assist with administrative tasks such as new account entry, frontline phone coverage, and system updates. Support the development of customer service policies, scheduling procedures, and best practices. Qualifications: Prior scheduling or dispatching experience highly preferred; experience in service-based industries preferred. High School Diploma or equivalent Strong problem-solving skills with the ability to think critically in fast-paced situations. Comfort using and learning new scheduling, CRM, or field service management software. Excellent communication skills, both verbal and written, with a customer-first mindset. Highly organized with the ability to prioritize tasks, manage multiple requests, and adapt quickly to changes. Team player with the ability to work independently and collaboratively. Benefits: In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.

A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient -focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast -paced clinic environment. Why Join Us Competitive hourly pay Supportive, team -oriented culture Opportunities for growth and cross -training Meaningful work that directly impacts patient care Stable schedule and long -term career potential Key Responsibilities Greet patients and provide exceptional customer service throughout the visit Manage check -in and check -out processes with accuracy and professionalism Answer phones and route messages using proper medical/office etiquette Verify insurance coverage and update patient demographics Collect payments, copays, and outstanding balances Enter and update patient information in the EMR system Scan, upload, and organize patient documents and clinical records Maintain confidentiality and comply with all HIPAA and OSHA standards Keep the front desk, lobby, and patient areas clean and organized Collaborate with clinical and administrative staff to support workflow and patient care Qualifications High School diploma or equivalent MediClear or equivalent HIPAA certification required Minimum 1 year of customer service experience (medical office preferred) Strong computer skills; ability to learn EMR systems Excellent communication, multitasking, and organizational skills Ability to work in a fast -paced environment with high accuracy Preferred Skills Familiarity with medical terminology Experience in an urgent care or outpatient setting Positive attitude, team -oriented mindset, and strong attention to detail

Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 p.m. - 4:30 p.m. Location: Main Campus, North Canton. Pay: $37,808 to $49,151 commensurate with experience. Who We Are: The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result. You'll be a great fit if: You'll be a great fit if you enjoy helping students navigate financial aid and registration processes, including FAFSA assistance, eligibility verification, award processing, class registration, academic records, and graduation support. This role requires strong attention to detail, comfort with college systems and technology, and a willingness to stay current on institutional, state, and federal policies while collaborating on special events that promote student success. Typical Responsibilities Include: * Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting. * Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives. * Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform. * Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology. * Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs. To view the full job description, click here. To be Considered You'll Need: Associate degree required. Two (2) years of experience in a fast-paced office/administrative environment required. Preferred Qualifications (although not required): Business or accounting fields preferred. Two (2) years of experience in financial aid environment or higher education preferred, although not required. Click Here to View Outstanding Benefits You Can Expect From Stark State College: Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them - and you. We love meeting stellar candidates, so please don't hesitate to apply.

Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements. Education High School Diploma or GED. Minimum Qualifications * Ability to serve as a mature and competent receptionist. * Ability to display skill and tact in greeting patients. * Ability to plan and organize. * 2+ years of experience in a fast paced office environment. Technical Skills Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays). SOCIAL SERVICES/SPECIAL PROGRAMS

JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above: (The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.) * Greets patients and visitors in a prompt, courteous, and helpful manner. * Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner. * Responsible for accurate and timely scheduling and registration. * Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage. * Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily. * Educate patients on options available for all patients eligible for financial assistance. * Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons. * Follows office policies and procedures for your department as well as the organization. * Maintains work area and lobby in a neat and orderly manner. * Effectively communicates with providers or other departments. * Responds to emergency calls and uses overhead paging system according to procedure. * Coordinates patient transportation for scheduled patients with need. * Calls and confirms patient appointments as needed. * Makes outreach calls to patients for care and quality team as needed. * Participates in educational activities or training sessions as appropriate. * Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation. * Handles faxes and copying as requested.

Assists residents with loading and unloading from facility approved vehicles. Ensures the safe transportation of residents to scheduled medical appointments or other approved activities, resident outings, etc. Maintains the interior and exterior of facility vehicles to promote safe and comfortable transport for the residents and project a positive image in the community. Monitors vehicle maintenance logs and delivers vehicle for regularly scheduled maintenance such as oil changes, tire rotations, etc. All other duties as assigned Must be flexible with work time (in the event a resident appointment or activity runs late Must have training and be able to return demonstrate safe clinical based transfer techniques for: Ingress Egress of Mobile Patients with Van Transfer of patients into and out of Wheelchair Properly securing WC bound residents into bays in Vans Must be able to lift transfer and mobilize patient weights of up to 70 pounds by self in confined areas inside Van. Must be able to make complex decisions involving highly dependent patient base. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Minimum of a High School Diploma or a GED Minimum - 25 years old Must have a valid DL Must be familiar with GPS and local driving area. No Traffic Crimes in the last 7 years. DUI, DWS, Reckless Driving, No Traffic Felonies Multiple DUI, or DWS, Leaving Scene with Injuries, Assault with Vehicle Not more than 2 moving violations in 3 years Not more than one accident in 3 years Pass a drug screen and background check Language Skills Ability to read, write and understand job related instructions and manuals Ability to effectively present information and respond to questions from managers, coworkers, and residents. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Must have successfully completed CNA training and maintain all CE to maintain certification. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 75 pounds. computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Receptionist to provide front-office support and ensure smooth patient flow throughout the clinic. This role includes greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every patient interaction. Schedule Full-time, [4 days a week] Tuesdays: 9:30 am - 6:30 pm. Wednesdays - Fridays: 7:45 am - 4:30 pm. One Rotating Saturday a Month Essential Functions Answer incoming calls with professionalism, courtesy, and consistent phone etiquette. Maintain knowledge of insurance plans, terminology, and verification processes. Provide exceptional customer service while greeting, checking in, and assisting patients. Assist Medical Assistants with patient-related phone calls and follow-up tasks. Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction. Maintain and update patient accounts, including personal and financial information. Record and collect payments; process third-party claims; and follow revenue procedures accurately. Ensure confidentiality and protection of all patient information. Follow established policies and procedures and alert leadership to needed changes. Maintain a clean, welcoming, and calming reception area to reduce patient anxiety. Support team operations and contribute to collective goals. Monitor office supply levels, anticipate needs, and place orders as required. Keep reception and waiting areas cleaned, organized, and patient-ready. Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists. Enter insurance data with accuracy and without errors. Call and document communication with patients who cancel or no-show. Verify patient insurance coverage with accuracy. Balance and close out collections at end of day. Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Flexibility and adaptability Customer service mindset with professionalism and patient focus Excellent time management and organizational skills Attention to detail and accuracy Proficiency in basic computer applications and scheduling systems Knowledge of medical terminology Word processing and data entry skills Bachelor's degree or equivalent experience in a relevant field preferred 2+ years of experience as a Medical Receptionist (dermatology experience is a plus) Certification as a Medical Receptionist preferred, or willingness to obtain certification Career Growth Opportunities Motivated Medical Receptionists may pursue: Transition into a Medical Assistant role with training and certification support Lead Receptionist or Front Office Coordinator positions Cross-training in scheduling, billing, or insurance verification Patient Services or Administrative Specialist roles Opportunities to grow into supervisory or office management positions over time Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care. Physical Requirements & Work Environment Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office Manual dexterity for typing, data entry, and handling office equipment Ability to speak clearly, hear callers, and interact with patients in person Visual acuity sufficient to read patient information and EMR screens Ability to occasionally lift up to 20 pounds (e.g., office supplies) Work performed in a professional medical office setting with regular interaction with patients, providers, and staff Fast-paced environment requiring multitasking, attention to detail, and calm communication Exposure to cleaning supplies, office equipment, and moderate noise levels Must adhere to all health and safety policies, including infection control standards Apex Skin Culture Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care. Employee Health & Safety Requirements: All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information. Equal Employment Opportunity Statement: Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits/Perks Great work environment Flexible scheduling Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Answering phones with kindness and care. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description The Patient Services Specialist is responsible for the smooth running of the office. They are the touchstone between patients, clinical staff, and physicians/providers. This role maintains the front office area and represents the practice with professionalism. Duties & Responsibilities: Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. Welcomes patient and visitors in person or on the telephone and takes detailed messages as need. Uses practice management software, patient portal and appointment reminder systems to management scheduling, interact with patients and providers, and update files and patient records. Assists patients in filling out insurance forms and other patient records. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appoints in person and by telephone. Keeps patient appointments on schedule by notifying the provider and/or clinical office staff of a patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Minimizes Patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly reception area. Helps patients in distress by responding to emergencies and solving problems. Collects, sorts, distributes, or prepares mail, messages, and faxes. Maintains patient accounting by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges, filing, collecting, and expediting third-party claims. Following an appointment, schedules appointments, lab tests, and/or medical tests as needed. Obtains prior authorization as required by health insurers related to medication, supplies, medical equipment, etc. Maintains business office inventory and equipment by checking stock to determined inventory levels, Anticipating needed supplies, placing orders, verifying receipt and delivery of orders. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures and reporting needed changes to Practice Manager and/or Director of Operations. Contributes to the team effort by accomplishing related duties as needed and assigned. Required Skills/Abilities: Active listening and communication skills Patient focus Courtesy and Customer service Multi-tasking Flexibility Time management Organization Attention to detail. Computer skills and data entry experience Professionalism Problem solving Actie listening Interpersonal relationship building Teamwork Education and Experience: High School Diploma or GED required. Associate degree in business administration or similar concentration a plus. 1-2 years Medical Office experience desired. Effective Date: 7/19/2024 Revision Date(s): Click or tap to enter a date.

Who we are Animal Hospital is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday, Tuesday, Thurs, Fri 7-5, Wednesday 7-7, Saturday 7-12 Animal Hospital is looking for a veterinary receptionist to join our team. We are a high quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule, however, evening, and Saturday shifts will be required. Do you love providing quality care and attention to the pets of your community? Do you have the communication skills and desire to partner with pet parents throughout their pets' lives? Join Animal Hospital Inc., a small animal practice, and full-service boarding and grooming facility, located in the charming community of Willoughby Hills. Experience a fun and engaging culture while practicing best medicine at our AAHA accredited facility. Animal Hospital believes in practicing gold standard service for every client, every patient, every day, but we don't stop there... We strive to create a work environment that is conducive to personal development and professional growth. This is a place for people who love their pets like family. This is a place for world-class medicine. This is a place of understanding, empathy, and compassion, this is a place for you. We believe in a better world for the animals and animal lovers of our community. We come into work to change lives, and our staff is always striving for greatness. Every client, every patient, every employee, EVERY DAY! This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times. Candidates must have excellent skills in the following areas: client service, sales, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high energy, fast-paced environment. Priority will be given to applicants with experience working in a veterinary hospital. Benefits include: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Think you're the veterinary receptionist we're looking for? Apply today Diversity, equity, and inclusion are core values at Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday through Friday Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

Job Description We are looking to add a full time team member to our office that can multitask and help out in all aspects of the team environment. We are a private practice that offers comprehensive care to our patients. We welcome all experience levels to apply and can adapt the role to fit the right person. Pay and hours can be negotiated as well based on experience and ability. We have an upbeat team atmosphere and want to keep up with the growth our practice is experiencing. Duties for our Dental Front Office Include: Welcome patients in the dental office Prepare patients for treatments or checkups ensuring their comfort Help with processing claims and payment Audit and ensure chart and documentation accuracy Help with office protocol and mini systems Answer phones and schedule patients Skills: General Practice Open Dental 3Shape Dexis Benefits: 401k PTO Bonuses

Job Description Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst! At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes: ? Access to a suite of voluntary benefits ? 401K ? Paid Time Off (in select locations, in accordance with state law) ? Bonus Opportunities ? Company-Paid Continuing Education ? Referral Bonus Program Who We're Looking For: ? Someone who loves working with kids and creating a positive experience. ? A dependable team player with a strong work ethic. ? A difference-maker who is eager to learn and grow. Requirements: ? 2 years' experience, and we will train the right person! ? Experience with Denticon software is a plus. ? Full-time role (30+ hours per week). A Typical Day as a Front Desk Coordinator: ? Welcoming kiddos and making them feel comfortable. ? Assisting caregivers and doctors in providing top-notch care. ? Creating a fun and engaging experience for each patient. ? Ensuring smooth patient flow and maintaining a kid-friendly environment. Schedule: ? Daytime hours - No nights! Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.

JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above: (The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.) * Greets patients and visitors in a prompt, courteous, and helpful manner. * Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner. * Responsible for accurate and timely scheduling and registration. * Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage. * Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily. * Educate patients on options available for all patients eligible for financial assistance. * Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons. * Follows office policies and procedures for your department as well as the organization. * Maintains work area and lobby in a neat and orderly manner. * Effectively communicates with providers or other departments. * Responds to emergency calls and uses overhead paging system according to procedure. * Coordinates patient transportation for scheduled patients with need. * Calls and confirms patient appointments as needed. * Makes outreach calls to patients for care and quality team as needed. * Participates in educational activities or training sessions as appropriate. * Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation. * Handles faxes and copying as requested.

Job Description The Patient Services Specialist is responsible for the smooth running of the office. They are the touchstone between patients, clinical staff, and physicians/providers. This role maintains the front office area and represents the practice with professionalism. Duties & Responsibilities: Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. Welcomes patient and visitors in person or on the telephone and takes detailed messages as need. Uses practice management software, patient portal and appointment reminder systems to management scheduling, interact with patients and providers, and update files and patient records. Assists patients in filling out insurance forms and other patient records. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appoints in person and by telephone. Keeps patient appointments on schedule by notifying the provider and/or clinical office staff of a patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Minimizes Patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly reception area. Helps patients in distress by responding to emergencies and solving problems. Collects, sorts, distributes, or prepares mail, messages, and faxes. Maintains patient accounting by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges, filing, collecting, and expediting third-party claims. Following an appointment, schedules appointments, lab tests, and/or medical tests as needed. Obtains prior authorization as required by health insurers related to medication, supplies, medical equipment, etc. Maintains business office inventory and equipment by checking stock to determined inventory levels, Anticipating needed supplies, placing orders, verifying receipt and delivery of orders. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures and reporting needed changes to Practice Manager and/or Director of Operations. Contributes to the team effort by accomplishing related duties as needed and assigned. Required Skills/Abilities: Active listening and communication skills Patient focus Courtesy and Customer service Multi-tasking Flexibility Time management Organization Attention to detail. Computer skills and data entry experience Professionalism Problem solving Interpersonal relationship building Teamwork Hours: Monday-Thursday 8-6:30p No Nights, No Weekends or Holidays. Health, Dental, Vision and more. Education and Experience: High School Diploma or GED required. Associate degree in business administration or similar concentration a plus. 1-2 years Medical Office experience desired. Effective Date: 7/19/2024 Revision Date(s): Click or tap to enter a date. Hours: Monday-Thursday 8-6:30p No Nights, No Weekends or Holidays. Hours: Monday-Thursday 8-6:30p No Nights, No Weekends or Holidays.

Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst! At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes: ? Access to a suite of voluntary benefits ? 401K ? Paid Time Off (in select locations, in accordance with state law) ? Bonus Opportunities ? Company-Paid Continuing Education ? Referral Bonus Program Who We re Looking For: ? Someone who loves working with kids and creating a positive experience. ? A dependable team player with a strong work ethic. ? A difference-maker who is eager to learn and grow. Requirements: ? 2 years experience, and we will train the right person! ? Experience with Denticon software is a plus. ? Full-time role (30+ hours per week). A Typical Day as a Front Desk Coordinator: ? Welcoming kiddos and making them feel comfortable. ? Assisting caregivers and doctors in providing top-notch care. ? Creating a fun and engaging experience for each patient. ? Ensuring smooth patient flow and maintaining a kid-friendly environment. Schedule: ? Daytime hours No nights! Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.