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Medical receptionist jobs in Concord, NH

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Medical Receptionist
Front Desk Coordinator
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Patient Service Coordinator
  • Surgical Scheduler

    Insight Global

    Medical receptionist job in Lowell, MA

    Insight Global is hiring a Patient Surgical Scheduler onsite in Lowell, MA! *this is not a remote role. Schedule: Mon - Friday 8-4pm EST. This role is responsible for coordinating and scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff. This role will report to the Office Manager. Responsibilities: • Maintain surgical and procedure schedule for the facility • Coordinate all necessary providers and clinical staff for procedures • Maintain clear communication with patients and/or families throughout scheduling process • Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff • Maintain schedule for pre-operative and post-operative patient appointments as necessary • Assemble pre-surgical packet and operative notes for billing purposes • Remain informed and maintain knowledge of all necessary hospital EMR and practice management systems • Liaise with hospital surgical personnel • Monitor insurance authorization for procedures • Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office • Maintain quality standards as it relates to HIPAA regulations • Cover front desk operations as needed Required Skills & Experience 1+ years of experience scheduling patient surgeries, hospital scheduling 1+ years of healthcare experience / front desk at a speciality practice Ability to work ON SITE IN PERSON 5 days a week - this is not remote. Strong interpersonal skills to be able to coordinate effectively with patients and providers and clinical staff as needed Experience using EMR systems High school diploma Nice to Have Skills & Experience ATHENA EMR system BID plymouth hospital system Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $39k-78k yearly est. 3d ago
  • Medical Receptionist

    AFC 4.2company rating

    Medical receptionist job in Chelmsford, MA

    Essential Duties and Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards. Register patients, update patient records, and verify insurance accurately and timely Follow company procedures related to workers' compensation and occupational medicine patients Determine, collect and process patient payments and address collection and billing issues Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Prepare, sign, and drop the deposit in the safe on a nightly basis Complete cash control procedures and secure financial assets Maintain complete and accurate documentation. Maintain office supplies Observe safety and security procedures; promote a safe and pleasant work environment Report potentially unsafe conditions to management Regular attendance to ensure efficient clinic operations Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful interpersonal relationships. Physical Demands/Work Environment Office environment. Standing for extended periods of time. Sitting and keyboarding for extended periods of time. Reaching and stooping for files. High attention to detail and ability to focus. Potential exposure to potentially infectious material and chemicals. Moderate noise level.
    $37k-42k yearly est. 60d+ ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Medical receptionist job in Chelmsford, MA

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 22h ago
  • Urgent Care Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Medical receptionist job in Bedford, NH

    Bedford Pet Urgent Care is located within Bedford Veterinary Medical Center- a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. Bedford Pet Urgent Care is available after hours and weekends for urgent and sick patients that need to be seen but don't require overnight hospitalization or surgery. To learn more about us, click ************************************* Job Description Are you passionate about animals and thrive in a fast-paced, compassionate environment? We're seeking a Veterinary Receptionist to join our dedicated urgent care team and be the welcoming face that supports both pets and their people during critical moments. Job duties include, but are not limited to: * Maintain hospital reception area and greet clients and patients * Answer calls, emails, and triage client concerns * Schedule appointments to maximize efficiency * Check in/out clients and process payments * Provide compassionate support to clients * Handle various medical outcomes professionally * Maintain a clean and safe work environment * Participate in ongoing training and development opportunities Note: This position may involve exposure to unpleasant odors, noises, and potential animal-related hazards. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Rotating weekends- strongly preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay Range: $20-24/hr We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2
    $20-24 hourly 22d ago
  • Front Desk Coordinator - Manchester/Nashua, NH

    The Joint 4.4company rating

    Medical receptionist job in Manchester, NH

    Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity: Part Time - Flexible Schedule * Options to work in specific clinics and flexibility as to days or hours worked * Salary $16 - $18/hr * Holiday Pay * Bonus Potential * M-F Mornings 10am-2pm, Afternoons 2:45-7pm * Saturdays 10am-4pm What we are looking for in YOU and YOUR skillset! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS* * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16-18 hourly 7d ago
  • Patient Service Benefits Coordinator

    Raven Ridge

    Medical receptionist job in Manchester, NH

    Benefits: 401(k) matching Company parties Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Patient Service Benefits Coordinator needed for full-time position offering 90% employer paid health insurance, 4wks PTO + Holidays, 401K w/match, generous tuition reimbursement and more. This is a great opportunity for those looking to be part of a collaborative team environment, to do meaningful work in their community and be part of an organization that offers careers as well as excellent work/life balance. Position Overview: As a Patient Service Benefits Coordinator you'll work closely with the Medical Billing team, Clinical Staff and Patients to ensure they receive the care needed and maximize benefit reimbursement. Specific tasks will include processing insurance verifications and prior-authorizations, coordination of benefits with treatment plans, assisting patients with applications for benefits, working directly with commercial and government payers on insurance matters, and other administrative tasks in support of the department. Desired Qualifications: · Prior experience working with Benefits/Health Insurance · Strong administrative and customer service skills · Computer skills: MS Office Suite, Electronic Medical Records, Medical Billing and Insurance Portals a plus · Ability to work in-office M-F first shift Compensation: $17.00 - $22.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
    $17-22 hourly Auto-Apply 60d+ ago
  • Medical Office Receptionist

    Lifestance Health

    Medical receptionist job in Manchester, NH

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $21.00 - $22.00/hour, plus quarterly bonus/incentive potential Location: 15 Nelson Street, 2nd Floor Manchester, NH 03103 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SB1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $21-22 hourly 19h ago
  • Front Desk Receptionist - Behavioral Health

    Community Health Connections 4.2company rating

    Medical receptionist job in Fitchburg, MA

    JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area. Major responsibilities: * Receives and directs incoming patients * Provides excellent quality Behavioral Health Services * Reviews and updates patient information related to demographics and insurance * Follows established health center protocol for the check-in, encounter form production, and check-out * Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable * Places reminder calls to patients with upcoming appointments * Follows established health center protocol for daily cash reconciliation * Schedules walk-in appointments and assists in managing Open Clinics * Schedules patient appointments according to established protocol * Provides coverage to Mental Health Medical Records as needed * May also assist with Interpreting for Mental Health patients Minimum Qualifications: * High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred * Spanish language fluency and ability to be trained in Mental Health interpreting a plus * Work experience in a similar behavioral health office environment preferred * Knowledge of insurance regulations for Mental Health Services required. * Knowledge of basic medical terminology and willingness to learn Mental Health terminology * Computer skills for accurate data entry * Ability to work independently * Demonstrated interpersonal and teamwork skills required * Demonstrated written and verbal communication skills in English We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
    $39k-44k yearly est. 11d ago
  • Front Desk Receptionist

    Cardioone

    Medical receptionist job in Londonderry, NH

    About the Company CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology. About the Job At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager. What you'll do: Warmly greet patients and visitors as they arrive Oversee front desk operations of the New Hampshire office Assist with the check-in process, verifying patient information and insurance details Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times Coordinate appointments for new and returning patients and reschedule or cancel them when needed Answer incoming phone calls and respond to emails in a courteous and professional manner Address patient inquiries, provide information about services, and assist with prescription refill requests Collect and update patient demographic and insurance information accurately Verify insurance coverage and ensure necessary documentation is complete Maintain and update patient records, ensuring accuracy and confidentiality Organize and file medical documents, test results, and correspondence Keep the waiting area clean and organized, ensuring patients are comfortable while waiting Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA Handle patient concerns and complaints in a professional and empathetic manner What you'll need: High school diploma or equivalent; additional education or medical office certification is a plus Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting Familiarity with medical terminology and procedures Strong interpersonal and communication skills Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office) Excellent organizational skills and attention to detail Ability to multitask and handle a fast-paced environment Empathetic and patient-focused approach Professional appearance and demeanor Athena experience preferred Work Location: You will work out of the Londonderry, New Hampshire office. Additional Information Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
    $20-21 hourly Auto-Apply 41d ago
  • Front Desk Receptionist

    Cardiovascular Specialists of New England

    Medical receptionist job in Londonderry, NH

    About the Company CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology. About the Job At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager. What you'll do: Warmly greet patients and visitors as they arrive Oversee front desk operations of the New Hampshire office Assist with the check-in process, verifying patient information and insurance details Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times Coordinate appointments for new and returning patients and reschedule or cancel them when needed Answer incoming phone calls and respond to emails in a courteous and professional manner Address patient inquiries, provide information about services, and assist with prescription refill requests Collect and update patient demographic and insurance information accurately Verify insurance coverage and ensure necessary documentation is complete Maintain and update patient records, ensuring accuracy and confidentiality Organize and file medical documents, test results, and correspondence Keep the waiting area clean and organized, ensuring patients are comfortable while waiting Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA Handle patient concerns and complaints in a professional and empathetic manner What you'll need: High school diploma or equivalent; additional education or medical office certification is a plus Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting Familiarity with medical terminology and procedures Strong interpersonal and communication skills Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office) Excellent organizational skills and attention to detail Ability to multitask and handle a fast-paced environment Empathetic and patient-focused approach Professional appearance and demeanor Athena experience preferred Work Location: You will work out of the Londonderry, New Hampshire office. Additional Information Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
    $20-21 hourly Auto-Apply 41d ago
  • Front Desk Specialist

    Spire Orthopedic Partners

    Medical receptionist job in Newburyport, MA

    Hours: Mondays/Wednesdays 10:30am-6:30pm, Tuesdays/Thursdays 7am-3pm, Fridays 9am-5pm Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: * Provide excellent customer service. * Registering and scheduling patients, data entry of demographics and insurance information. * Verify patient insurance and referrals available. * Manage calls from patients requiring medical care and provide / gather information needed. * Check in / Check Out patients, verify and update all demographic and insurance information and collection of co- payments resulting in proper cash reconciliation. * Maintain appointment computer scheduling in accordance with office scheduling policies. * Understand the requirements of the callers and our practice and input information into our systems. * Reviewing patient accounts, identifying delinquent accounts, and sending patients with overdue payments to the patients accounts team. * Informing patients about delays and waiting times. * Contacting/ interacting with appropriate facilities, such as hospitals, rehabilitation centers, assisted living facilities, etc. regarding patient care. * Scheduling diagnostic tests / follow up appointments for patients. * Pulling tests as required for an assigned physician, or as a back-up to another co-worker. * Updating and verifying patient information at every visit. * Learning urgent call management techniques. * Understand various aspects of medical insurance. * Take electronic messages and convey information to respective medical care providers. * Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary. * Performing administrative and clerical duties, such as filing paperwork, when necessary. * Perform administrative support as required. * Scheduling diagnostic tests / follow up appointments for patients. * Other duties as assigned by managers and leads.
    $32k-39k yearly est. 11d ago
  • Patient Care Representative

    42 North Dental

    Medical receptionist job in Keene, NH

    This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Dental Front Desk / Treatment Coordinator

    Excel Dental Management

    Medical receptionist job in Billerica, MA

    EXCEL DENTAL WWW.OUREXCELDENTAL.COM Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice. Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales! Responsibilities: Greet and check in patients in a friendly manner Collect co-payments and verify insurance coverage Treatment planning and coordinating to promote high-case acceptance Review and maintain schedules for productivity Schedule and confirm patient appointments Prepare new patient records neatly and accurately Various office duties as assigned by Practice Management. Responding to patient financial inquiries and directing to appropriate departments, as necessary Requirements Qualifications for Dental Treatment Coordinator / Front Desk include: Exceptional People Skills/Customer Service Insurance eligibility and verification experience Reliable/ Fast Learner Able to work independently as well as in a team environment Bilingual and Spanish speaking (preferred). Benefits: Paid Vacation Time (PTO) Paid Holidays Paid Sick-Time 401K Plan with Matching Health Insurance Dental Insurance Mentorship for Career Advancement Free Parking & Much More! Competitive Compensation & Bonus Opportunity Mentorship available for career growth, expansion of skills, and higher earning potential!
    $31k-39k yearly est. 17d ago
  • Dental Practice Front Office Coordinator.

    Pearl Dental Centr PC 4.0company rating

    Medical receptionist job in Pepperell, MA

    Job DescriptionA well-established family dental practice is offering an exciting opportunity for Dental Practice Front Office Coordinator. We are a friendly team of professionals and are seeking a team player with outstanding communication skills , self-motivated, organized, efficient with the ability to handle the daily schedule with a positive attitude. Candidate must be articulate, people-oriented, and able to attend to details. Hours at this time are: Monday 8-5, Tuesday 10-7; Wednesday 8-1, Thursday 8-5; alternate Fridays and Saturdays 8-1. Responsibilities include : patient scheduling, general business accounting, efficient communication with patients. Computer skills and a Strong background in Dental Insurance breakdown of benefits, co-insurances, deductibles, billing and collections. Treatment plan presentation experience is preferred. Knowledge of Eaglesoft software is a plus. Experience in Dental Field is REQUIRED Job Location: Pepperell, MA Salary: negotiable, based on the experience. Please send us a cover letter and your resume today! We look forward to hearing from you!
    $34k-44k yearly est. 25d ago
  • Rehab Central Scheduler|Concord|Full time

    Concord Hospital 4.6company rating

    Medical receptionist job in Concord, NH

    Rehab Business office, located at 49 South Main Street, Concord- Hours are Monday through Friday 8-5pm The Rehab Central Scheduler works under the direction of the Director and/or Office Manager. They manage the client/patient intake process through effective communication and collection of information. The Central Scheduler is the primary access point for patients, physicians, referral sources, and is responsible to ensure that the patient receives timely appointments that meet their needs and also meets the required guidelines of the department. Education High school or equivalent (GED). Experience Demonstrated ability to effectively and positively interact with a multi-disciplinary team of staff, patients, and others. Prior experience working in the medical field and/or training. Responsibilities Consistently displays the necessary skills and abilities required for the position. Schedules, reschedules and follows up on canceled appointments and enters data into computerized scheduler according to Scheduling Guidelines. Handles phone calls in a professional and efficient manner adhering to departmental standards. Reconciles schedules, work lists and reports. Facilitates patient care between specialty ancillary service areas. Performs other duties as assigned (assists team members in Business Office with duties and responsibilities). Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, and speak. The employee is frequently required to perform activities that require fine motor skills, reach, and sit. The employee is occasionally required to bend, kneel, squat, stand, and walk. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, and airborne pathogens. The noise level in the work environment is usually moderate.
    $28k-33k yearly est. Auto-Apply 11d ago
  • Front Office Receptionist

    Newburyport Public Schools 3.7company rating

    Medical receptionist job in Newburyport, MA

    The Front Office Clerk serves as the vital first point of contact for students, parents, and visitors at our public high school. This position involves a range of administrative and clerical duties to support the daily operations of the school. Responsibilities include managing phone calls, greeting visitors, handling student attendance records, and maintaining accurate files. The Front Office Clerk will assist with scheduling, coordinating communication between staff and families, and providing general support to faculty and administration. Strong organizational skills, attention to detail, and a friendly demeanor are essential, as well as the ability to multitask in a fast-paced environment. A commitment to fostering a welcoming and supportive school culture is key. RESPONSIBILITIES: Provide receptionist and clerical support to the Main office Provide coverage in the front lobby and main office of the school Answer incoming telephone calls forward to appropriate person or take messages as required Greet and assist visitors, issue visitor badges maintain security by following procedures Manage student daily attendance. Assist students with tardy & dismissal slips Enter all tardy and dismissal slips into Aspen Distribute, receive, sort and maintain organization in the supply room. School event support as requested by administration Mass mailings folding, stuffing and affixing postage to envelopes Manage student obligation process with direction from teachers and administration Mail: Sort mail, maintain staff mailboxes, keep mailroom tidy Copier and Postage Machine: Work with vendor on issues, maintain supplies Student Emergency Contact Forms: Maintain ER Forms, Organize Mailing, Data Entry Info, Follow Up with Parents, Provide copies to the crises team. Maintain school phone listings, maintain staff phone listings, provide staff with yearly calendars and monthly rotation calendars. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of those in this classification. Equal Opportunity Employer Newburyport Public Schools does not discriminate in its programs, activities or employment practices based on race, color, national origin, age, religion, gender, gender identity, sexual orientation or disability.
    $40k-46k yearly est. 5d ago
  • Medical Front Desk Receptionist

    Us Foot and Ankle Specialists Careers

    Medical receptionist job in Portsmouth, NH

    Full-Time | Stable Schedule | Healthcare Office We are seeking a Medical Front Desk Receptionist to provide essential administrative support to our office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Why You'll Want This Role Consistent 35-40 hours/week Monday-Thursday: 7:30am-4:30pm Fridays: 7:30am-12:00pm No evenings or weekends Supportive team environment Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): Greet patients and manage front desk check-in/check-out Answer phones and schedule appointments for multiple providers Register new patients and update insurance and demographics Collect copays, deductibles, and balances Verify insurance, referrals, and authorizations Maintain patient records in the EHR system Support daily office operations, reporting, and administrative tasks Front Desk Receptionist Required Skills and Experience: High School Diploma or GED 1-2+ years of front desk, administrative, or medical office experience preferred Comfortable with phones, computers, and multitasking Strong customer service and communication skills Detail-oriented and reliable in a fast-paced environment HIPAA-compliant and professional Medical office or insurance experience is a plus - but we're willing to train the right person. Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays #USFAS
    $29k-36k yearly est. 9d ago
  • Front Desk Coordinator - Manchester/Nashua, NH

    The Joint Chiropractic 4.4company rating

    Medical receptionist job in Manchester, NH

    Job DescriptionAre you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity: Part Time - Flexible Schedule Options to work in specific clinics and flexibility as to days or hours worked Salary $16 - $18/hr Holiday Pay Bonus Potential M-F Mornings 10am-2pm, Afternoons 2:45-7pm Saturdays 10am-4pm What we are looking for in YOU and YOUR skillset! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR nfhec6aGVm
    $16-18 hourly 21d ago
  • Patient Care Representative

    42 North Dental

    Medical receptionist job in Nashua, NH

    This is a Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Dental Front Desk / Treatment Coordinator

    Excel Dental Management

    Medical receptionist job in Billerica, MA

    Job DescriptionDescription: EXCEL DENTAL WWW.OUREXCELDENTAL.COM Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice. Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales! Responsibilities: Greet and check in patients in a friendly manner Collect co-payments and verify insurance coverage Treatment planning and coordinating to promote high-case acceptance Review and maintain schedules for productivity Schedule and confirm patient appointments Prepare new patient records neatly and accurately Various office duties as assigned by Practice Management. Responding to patient financial inquiries and directing to appropriate departments, as necessary Requirements: Qualifications for Dental Treatment Coordinator / Front Desk include: Exceptional People Skills/Customer Service Insurance eligibility and verification experience Reliable/ Fast Learner Able to work independently as well as in a team environment Bilingual and Spanish speaking (preferred). Benefits: Paid Vacation Time (PTO) Paid Holidays Paid Sick-Time 401K Plan with Matching Health Insurance Dental Insurance Mentorship for Career Advancement Free Parking & Much More! Competitive Compensation & Bonus Opportunity Mentorship available for career growth, expansion of skills, and higher earning potential!
    $31k-39k yearly est. 15d ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Concord, NH?

The average medical receptionist in Concord, NH earns between $25,000 and $37,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Concord, NH

$30,000

What are the biggest employers of Medical Receptionists in Concord, NH?

The biggest employers of Medical Receptionists in Concord, NH are:
  1. ConvenientMD
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