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Medical receptionist jobs in Council Bluffs, IA

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  • Distribution Scheduler

    Oatey 4.3company rating

    Medical receptionist job in Omaha, NE

    **Why Oatey?** Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo. At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. **Ready to make an impact in a place where you matter?** Position Summary Support warehouse replenishment orders (WRO) process by maintaining weekly schedule. Maintain proper inventory levels while assisting with customer/DC alignment changes. Communicate planning needs with corporate planning team to ensure critical items are produced timely. Position Responsibilities Review ackorders in the host system to ensure customer orders are filled timely. Cross-dock product through the pick process to expedite product to the customer daily as needed. Move aged orders among distribution centers when necessary to reduce back-order lead time to the customer. Coordinate DC to DC warehouse replenishment orders. Ensure timely order processing and fill requirements are met to support remote facilities. Coordinate carrier appointments. Maintain/review weekly demand requests while making changes to the WRO schedule to reduce transportation and handling costs. Manage VMI (Vendor Managed Inventory) for participating customers to evaluate inventory levels and align inventory strategies with customer requirements. Utilize the VMI software to release weekly PO's on customers' behalf. Review rep warehouses inventory to ensure safety stock requirements are met and backorders are minimized. Make changes to the system forecast and stock level to maintain a high fill rate. Review stock requirements at distribution centers and coordinate direct ship activities whenever possible from an Oatey production facility to the DC or rep warehouse to increase efficiencies and reduce increased transportation costs. Communicate with corporate product planners to assist with any product fill opportunities to minimize the backorders and maintain a high DC fill rate. Utilize reporting to evaluate and recommend forecast and safety stock levels for finished goods inventory. Responsible for updating customer specific scorecards and communicating areas of failure to appropriate associates. Other duties as assigned. Knowledge and Experience Good communication skills, English fluency, both verbal and written. Three plus (3+) years' experience with knowledge of warehousing operations and distribution systems. PC Computer proficiency: Word, Excel, Access, PowerPoint, WMS (Warehouse Management System). Demonstrated ability to manage multiple priorities and generate results in a deadline-driven, fast-paced environment. Ability to present information in front of others. Ability to work with all levels of employees. Education and Certification High School Diploma or GED required, four (4) year degree preferred.At Oatey we are committed to help our Associates grow their career. Apply today and grow with Oatey! **Oatey Total Rewards** + Generous paid time off programs and paid company holidays to support flexibility and work-life balance + Annual Discretionary Cash Profit Sharing + 401(k) with competitive company match + Market leading health insurance including medical, dental, vision, and life insurance offerings for associates and qualified dependents + Significant company contribution to Health Savings Account with a High Deductible Health Plan (HDHP) + Short-Term and Long-Term Disability income protection coverage at no cost to associates + Paid Maternity and Paid Parental Leave + Tuition reimbursement + A robust suite of complementary benefits to support associate well being **Equal Opportunity Employer** The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.
    $33k-40k yearly est. 31d ago
  • Scheduler, Warehouse

    Jack Link's Protein Snacks 4.5company rating

    Medical receptionist job in Underwood, IA

    At Jack Link's, we feed the journey. We take pride in rolling up our sleeves and getting things done together. Fueled by creativity, passion, and a commitment to doing things the right way, we tackle the hard stuff first and focus on real progress, bold moves, and no excuses. We create opportunities, celebrate wins, own our misses, and push forward as a team, knowing our strength comes from supporting one another and having fun along the way. We cultivate a workplace where passion meets purpose and our Team Members are inspired, recognized, and rewarded for their contributions. If you're ready to make a difference and build something meaningful, we want you! Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Headquartered in Minong, Wisconsin, Jack Link's is strategically positioned with production, distribution, and support centers in key locations throughout North America, Brazil, Europe, and the Pacific Rim. This global network allows Jack Link's to deliver a wide variety of high-quality, great tasting protein snacks to consumers around the world. The company's portfolio of brands includes Jack Link's , Lorissa's Kitchen , Wild River , Golden Island , Country Fresh Meats , BiFi , Peperami , Mariani and Local Legends Meat Snacks. We offer: Steady, predictable shifts A passionate team Strong family values Career opportunities with a goal to promote from within Competitive pay including a bonus plan Great benefits including a medical plan, dental plan and vision plan Paid Time Off (PTO) and holiday pay Discounted product Job Description Hours: Monday-Friday, 7:30 am - 4pm This position is both administrative and operational and has primary responsibility for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels to meet customer needs. Assigns and monitors the work including staging, wave times and pick assignments for various teammates. Batches all incoming orders together by client, service level and order type. Allocates all LTL shipments for processing. Controls the priority and pick levels of each order and maintains priority of emergency orders. Ensures communication between pickers and replenishes for stock replenishment needs and troubleshoots as needed. Assists the staging and shipping of products from the dock which includes QC loads, loading, and manifesting. Maintains the operational standards of printers during the pick. Maintains inventory and adjust counts when necessary. Perform additional duties as directed DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position shall consist of, but not be limited to, the following: Creates LTL loads Planning daily wave priorities Planning and creating loads for customer consolidators Scheduling and confirming appointments with pick up customers Scheduling all plant supply loads Scheduling international LTL's Contacting and following up with LTL carriers for pick ups Publishing and posting daily plan for each working day Development/monitoring of daily reports in Excel Initiate periodic continuous improvement project reporting Perform additional duties as directed Qualifications REQUIRED EDUCATION AND EXPERIENCE Required Education: High school diploma or GED preferred. Required Experience: minimum of 1 year related warehouse experience preferred REQUIRED SKILLS, KNOWLEDGE and ABILITIES: Effective oral and written communication skills as well as strong interpersonal skills. Ability to multi-task and prioritize tasks. Microsoft Office experience (1+ years) Strong detail orientation required Strong personal computer skills Additional Information The hiring range for this role is $25.46 - $29.83 (Hourly). Actual wages will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. Base pay is just one component of Jack Link's Total Rewards package for Team Members. Other rewards may include annual incentive and program-specific awards. Jack Link's provides a variety of benefits to eligible Team Members, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 25 pounds, and talk or hear. The employee is occasionally required to sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is a plant / office setting with varying degrees of temperatures and noise levels. Exposure to manufacturing equipment movement and wet / slippery floors. However; the vast amount of work is conducted in a climate controlled office. Travel may be required. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: Jack Link's provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law. E-VERIFY: Jack Link's is participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: *************************************** All your information will be kept confidential according to EEO guidelines.
    $25.5-29.8 hourly 5d ago
  • Patient Services Specialist

    American Oncology Network

    Medical receptionist job in Council Bluffs, IA

    Pay Range: The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Travel: 0% Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM. #AONA #LI-Onsite
    $15.8-26.4 hourly Auto-Apply 6d ago
  • Patient Access Specialist - Hospital Lobby

    Children International 4.7company rating

    Medical receptionist job in Omaha, NE

    Schedule: 5a-5p 2x a week, including every 3rd weekend - 24hrs At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families-from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most. A Brief Overview The Patient Access Specialist plays a vital role in managing patient flow by completing full registrations, conducting check-ins and check-outs, coordinating point-of-care scheduling, and assisting patients in enrolling in Children's Nebraska digital platforms by providing guidance and technical support as needed. This role serves multiple areas, including the Emergency Department (ED), Inpatient units, Radiology, and various other departments. The Patient Access Specialist ensures a smooth and efficient patient experience, contributing to streamlined operations and high levels of patient satisfaction. Essential Functions Patient Registration Perform full patient registrations in the hospital's electronic health record (EHR) system, including verifying and updating demographic information, determining guardianship and guarantor responsibilities, and securing all insurance information. Ensure accurate and complete registration documents are obtained, meeting hospital and regulatory standards. Collect necessary patient co-pays and other payment information as applicable. Manage additional registration tasks, such as handling In Basket messages and work queues (WQs). Check-In and Check-Out Conduct patient check-ins and check-outs, providing patients with necessary information regarding their appointments, procedures, or admissions. Confirm appointment details, direct patients to appropriate waiting areas, and provide discharge instructions upon check-out. Answer patient questions regarding hospital services, registration processes, and estimated wait times, ensuring a welcoming and informative environment. Point-of-Care Scheduling Handle point-of-care scheduling for follow-up appointments, procedures, or additional services as directed by healthcare providers. Coordinate closely with clinical teams to manage real-time scheduling needs in high-demand areas like the ED, Inpatient units, and Radiology. Provide patients with appointment details and instructions for future visits, ensuring that scheduling aligns with their treatment plans. Customer Service Adhere to Children's Nebraska customer service standards. Ensure a positive and professional demeanor during all patient interactions, resolving scheduling inquiries promptly and courteously. Respond to patient questions regarding available appointment times, provider availability, and service locations, and facilitate follow-up as needed. Departmental Collaboration Act as a liaison between clinical departments, the ED, and Radiology to support patient flow and minimize delays. Collaborate with clinical and administrative staff to optimize check-in, check-out, and scheduling processes, contributing to a seamless patient experience. Assist in managing walk-in patients, coordinating with relevant departments to accommodate immediate care needs. Compliance and Documentation Maintain confidentiality of patient information and adhere to HIPAA and hospital policies regarding data security and patient privacy. Document all registration, check-in, check-out, and scheduling information accurately in the EHR, ensuring records are current and accessible to relevant team members. Education Qualifications High School Diploma or GED equivalent Preferred Experience Qualifications Customer service experience Preferred and Experience in patient registration, healthcare administration, or a similar role within a hospital or clinical setting preferred. Preferred Skills and Abilities Strong customer service and interpersonal skills, with a focus on patient-centered care. Ability to multitask and stay organized in a fast-paced, high-pressure environment. Detail-oriented, with a commitment to accuracy in documentation and patient information. Effective communication skills for interacting with patients, families, and healthcare teams. Licenses and Certifications Primarily on-site in patient-facing areas, such as the ED, Inpatient departments, Radiology, and walk-in clinics. Variable shifts including evenings, weekends, and holidays as needed, especially for ED and Inpatient coverage. Casual positions will be required to be on call. Staff may be asked to take on call for areas that are open 24/7 Bilingual skills preferred; candidates must pass a bilingual proficiency test to qualify for bilingual pay. Preferred Children's is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.
    $30k-34k yearly est. Auto-Apply 3d ago
  • Medical Receptionist Papillion NE

    Healthcare Recruitment Counselors

    Medical receptionist job in Papillion, NE

    Medical Receptionist Papillion NE (10 miles SW of Omaha) 4-day work week (Mon-Thur) We are looking for a motivated Medical Receptionist/ Patient Rep to join our practice full time in Papillion NE. We are looking for a dynamic and driven person to be the face of our clinic, working the front desk and oversee patient accounts. The ideal candidate is friendly, efficient and detail oriented, a great communicator and team player! We prefer the incoming candidate to have at least 1 year of experience within a medical office and social media experience would be great as well. This Account Coordinator often referred to as the "Boss of Tomorrow," you will be the friendly face patients see as they complete their visits, ensuring their experience ends on a positive note. With a primary focus on patient accounts, mapping, collections, and building strong patient relationships, you'll manage incoming calls, handle financial agreements, and address basic insurance inquiries. Additionally, you'll be responsible for creating care plans to support our patients' needs. Whether you're organizing files, promoting upcoming events, or attending community workshops, you'll play a vital role in fostering connections and delivering an exceptional experience for every patient. About us: We are a health care office which opened its doors in 2021. Our mission is to educate, check and adjust our community towards optimal health, through corrective chiropractic care in Papillion. We envision families in our community of Papillion/LaVista and the surrounding communities of Ralston, Bellevue, and the Greater Omaha area to strive towards optimal health. Our goal is to help our patients reach their full health potential, so they can live their best life! Duties: Assist patients with check in/check out procedures Provide and ensure completion of all patient paperwork Effectively and continually educate patients about the need for, and progress through, the care plan Ensure that all the patient's needs are met, nothing gets overlooked, and care is consistent with the patient's expressed desires Execute patient follow up calls Advocate for the patient and motivate them to reach their health goals Assist in patient coordination and patient care plans Assist the patients/staff with office flow Attend regular staff meetings Collaborate with the office staff for comprehensive patient care Ensure efficient written and oral communication (phones, email) Maintain an organized office Qualifications: Experience working in a private medical practice preferred Entrepreneurially orientated, driven to succeed and a commitment to achieve results Excellent relationship building skills with a demonstrated ability to quickly develop trust Self-starter who can work independently within existing processes or operate effectively with ambiguity Team orientation and strong collaborator Must be willing to participate at external marketing events (paid) Schedule: Full time (Mon-Thurs) 4-day work week ~ 36 hrs Salary (range): $20-$25 /hr (depending on experience) plus bonus compensation Benefits: Bonus compensation - Quarterly and Yearly Bonus Ranges From $1K-$4K PTO- 2 weeks and paid holidays Health Insurance stipend 4-day work week for 3 day weekend -every weekend!! Free chiropractic care for self and family SIMPLE IRA with a 3% match Birthday gifts and bonuses on work anniversaries, Fun team outings and lunches If you have a passion for health, a drive to see people live the life they deserve and enjoy as working as part of a team helping others, please submit your resume! We have a beautiful, state of the art office in Papillion and an excellent reputation for providing effective, compassionate care. Join our team and help us on our mission to positively affect the lives of people who are looking to improve their overall health and well-being. If this sounds like the job opportunity for you, then please contact us. HCRC Staffing
    $20-25 hourly Auto-Apply 60d+ ago
  • Long-Term Care Staffing Scheduler

    Hillcrest Health Services 3.7company rating

    Medical receptionist job in Papillion, NE

    Job Posting: Long-Term Care Staffing Scheduler Position: Full-Time, Hourly $20.00 to $24.50 per hour About Us: At Hillcrest Country Estates the Cottages, we are committed to providing compassionate and high-quality care to our residents. We are seeking an organized and experienced Nursing Staff Scheduler to join our team. The ideal candidate will have a strong background in scheduling in healthcare, excellent communication skills, and a passion for helping others in a long-term care setting. Job Summary: The Long-Term Care Staffing Scheduler will be responsible for creating, managing, and maintaining the nursing staff schedules for our long-term care facility. This role ensures that the facility is properly staffed at all times, with the right mix of nursing personnel, to meet the needs of our residents. The Long-Term Care Staffing Scheduler will collaborate with the nursing leadership team and staff to ensure smooth operations and adequate coverage across all shifts. Key Responsibilities: Develop, manage, and update weekly and monthly nursing staff schedules. Ensure optimal coverage for all nursing shifts, including RNs, LPNs, CNAs, and other support staff. Coordinate shift changes, vacation requests, and call-offs while maintaining adequate staffing levels. Communicate with nursing staff to confirm shift assignments and handle scheduling conflicts. Monitor staffing patterns and make adjustments as needed to meet facility requirements. Track and report on attendance, overtime, and staffing shortages. Maintain a positive and professional relationship with staff to foster a collaborative work environment. Assist with onboarding new staff by providing training on scheduling procedures and software. Ensure compliance with facility policies and labor laws. Qualifications: High school diploma or equivalent required; associate degree or higher preferred. Previous experience in scheduling, particularly in a healthcare or long-term care setting, is required. Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously. Proficiency in scheduling software and Microsoft Office Suite (Excel, Word, Outlook). Excellent communication skills and the ability to work effectively with a diverse team. Ability to work under pressure and handle unexpected staffing challenges. Detail-oriented and proactive in identifying and resolving scheduling issues. Knowledge of nursing staff roles and responsibilities within a long-term care facility is a plus. Benefits: Competitive wage based on experience. Health, dental, and vision insurance. Paid time off (PTO). 401(k) retirement plan. Professional development opportunities. A supportive and collaborative work environment. How to Apply: Please apply online via Indeed or hillcrestcareers.com. We are an equal-opportunity employer and encourage applicants from all backgrounds to apply.
    $20-24.5 hourly 16d ago
  • Patient Services Specialist

    Waycrosshealth

    Medical receptionist job in Council Bluffs, IA

    Pay Range: The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Travel: 0% Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM. #AONA #LI-Onsite
    $33k-39k yearly est. Auto-Apply 8d ago
  • Data Entry

    Mindlance 4.6company rating

    Medical receptionist job in Waverly, NE

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car. Job Description Record information and fill out forms. Obtain specific knowledge from technical material. Prioritize and batch material for data entry. Identify and correct coding and data entry errors. Produce reports, format tables, graphs or charts and knowledge of technical material as needed. Enters data more than 50% of the time. Production data entry. Performs other clerical duties as assigned. Additional Information All your information will be kept confidential according to EEO guidelines.
    $21k-26k yearly est. 21h ago
  • Patient Access Representative

    Syracuse Area Health 4.5company rating

    Medical receptionist job in Syracuse, NE

    Job Details Syracuse Area Health - Syracuse, NE Full TimeDescription Creates a welcoming environment by performing reception services to include but not limited to: answering and directing phone calls, greeting, assisting and directing patients and visitors who enter the medical facility. Conducts timely admissions for all patients, updates the insurance and identification information as needed to aid in the future admissions and also to clean up miscellaneous errors so that accounts can be billed properly by the Business Office. This position is benefited full-time, Monday-Friday 7:30am - 4:00pm. No weekend and paid holidays. Qualifications Qualifications: High school diploma or equivalent Must possess good computer and data entry skills Previous reception or admissions experience Exceptional customer service skills Word processing; excel knowledge, and basic windows based computer skills Must have knowledge of professional and accurate telephone answering techniques Must possess the ability to make independent decisions when circumstances warrant such action
    $29k-34k yearly est. 60d+ ago
  • Data Entry

    Artech Information System 4.8company rating

    Medical receptionist job in Waverly, NE

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Record information and fill out forms. Obtain specific knowledge from technical material. Prioritize and batch material for data entry. Identify and correct coding and data entry errors. Produce reports, format tables, graphs or charts and knowledge of technical material as needed. Qualifications Enters data more than 50% of the time. Production data entry. Performs other clerical duties as assigned. Must be highly proficient in Excel, strong computer systems knowledge. Additional Information For more information, please contact Shobha Mishra ************ Shobha.MishraATartechinfo.com
    $21k-26k yearly est. 60d+ ago
  • Patient Transfer Coordinator II

    Air Methods 4.7company rating

    Medical receptionist job in Omaha, NE

    Responsible to coordinate all activities and communication involved in transferring patients from one facility to another, as specified by our customers. Essential Functions and Responsibilities include the following: Receive physician requests from transferring facilities and coordinate patient transfer to receiving facility; coordinate all steps pertinent to a patient transfer; from intake to completion. Professionally and accurately represent partner hospitals while developing and maintaining referral relationships with outlying facilities through consistent customer service and ease of use Facilitate and document all communications between referring and receiving parties involved in the transfer process accurately database as it occurs, for creation of real time data Clearly communicate and expedite ground and air transportation requests Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 0% Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods' employment practices and policies. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience High school diploma or general education degree (GED) and two to five years' related experience and/or training; or equivalent combination of education and experience 2 to 5 years Customer Service experience preferred Strong understanding of emergent and non-emergent situations and ability to react appropriately and professionally. Ability to use multiple phone line system, tools, and resources in order to contact appropriate parties pertinent to transfer of patients. Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow protocols as developed by each partner hospital. Demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow processes as developed by our customers Typing speed of 30 wpm Skills Medical terminology knowledge, prior dealings with physicians and/or hospital processes Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines Excellent communication and presentation skills, both written and verbal Strong interpersonal skills and a high degree of collaboration at all levels Processes data within already defined procedure Ability to be a team player with a professional attitude and communicate effectively with in small group settings Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers Computer Skills Basic Microsoft Suite, including Word, Excel, PowerPoint, and Outlook Typing speed of 30 wpm Certificates, Licenses, Registrations None Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $33.4k-48.4k yearly Auto-Apply 15d ago
  • Front Desk Receptionist

    Mega Saver

    Medical receptionist job in Omaha, NE

    Full-time Description We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. Greet visitors and direct them to correct destination; monitor visitor access Help with questions from visitors and store employees Provide administrative and clerical support Respond to emails and requests Prepare correspondence and documentation; receive and sort mail Schedule appointments and maintain an organized log Organize meetings Communicate with job applicants and assist with basic questions Keep coffee area, conference room and visitor's area tidy Schedule job interviews, drug tests, and orientations Assist HR manager in hiring process Additional projects may be assigned. Pay: $16.00 - $22.00 per hour Requirements Must be professional and dependable. 1 year of experience working as a receptionist/equivalent prefered Strong multi-tasking skills Ability to work with a Windows PC as well as MS Office 10 key typing Excellent customer service experience Strong verbal and communication skills Attention to detail as well as strong organizational skills
    $16-22 hourly 60d+ ago
  • Medical Receptionist - Part Time (Variable)

    Nebraskamed

    Medical receptionist job in Omaha, NE

    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Medical Receptionist - Part Time (Variable) Location: Westroads Clinic | Nebraska Medicine Omaha, NE Schedule: Flexibility Required: You must be fully available each week. Schedules are assigned at least one week in advance, but we cannot accommodate recurring conflicts (such as classes, another job, or ongoing personal obligations). Hours: Part-time, 24 hours per week Days: Monday - Friday Shifts: Variable days and shifts within clinic operating hours Overview: This role involves a variety of tasks supporting patient check-ins and check-outs, scheduling for clinic providers, and managing computer and faxing/scanning duties. Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine! Duties: Medical Receptionist Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients. Required Qualifications: Medical Receptionist • Minimum of 16 years of age required. • Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required. • Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required. • Demonstrated analytical, prioritization and organizational skills required. • Demonstrated flexibility and dedication to team environment required. • Effective communication skills required. Preferred Qualifications: Medical Receptionist • High school education or equivalent preferred. • One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred. • Nursing Assistant or Medical Assistant preferred. • Knowledge of medical terminology preferred. • Experience with Microsoft Office, specifically Word and Excel preferred. • Depending on the position available, fluency in Spanish preferred. Recruiter Contact Sarah Placzek ************************ Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
    $26k-32k yearly est. Auto-Apply 2d ago
  • Front Office Coordinator

    Rasmussen Mechanical Services 3.6company rating

    Medical receptionist job in Council Bluffs, IA

    Our most valuable asset is the relationships we share with our employees. It is our purpose to provide a positive experience through the service and support of our team members for a healthy work-life balance. Join our growing team as a Front Office Coordinator. Job Overview The Front Office Coordinator is the first point of contact for employees, customers, vendors, and visitors at our Council Bluffs locations. This role helps maintain a professional and welcoming front office environment while supporting daily office operations. The Front Office Coordinator contributes to smooth office flow across both sites and upholds RMSs values of safety, integrity, teamwork, responsiveness, and fun. Responsibilities: Front Desk & Visitor Experience * Greeting and welcome all visitors, vendors, and customers in a friendly, professional manner. * Manage visitors sign in and direct all guests to the appropriate personnel or meeting space. * Answer, screen, and route incoming calls to the appropriate department or staff member. * Maintain a clean, organized, professional lobby and front desk area. * Provide general assistance and accurate information to callers and walk-in visitors. Office & Administrative Support * Perform clerical duties including filing, scanning, copying, document assembly, and basic data entry. * Prepare and organize documents, packets, and materials as requested by office personnel. * Assist with distributing mail, packages, and deliveries to correct departments. * Maintain organized filing systems (digital and physical), ensuring documents are processed and stored accurately. * Support general office workflow to ensure smooth daily operations. * Ensure office space documents are kept up to date with correct team members name Supply Management & Stocking (Both Council Bluffs Locations) * Monitor supply rooms, breakrooms, conference rooms, and copy areas daily to ensure they are fully stocked. * Order office supplies, breakroom items, paper goods, and other consumables following RMS procedures. * Work with RMS Warehouse Clerks with deliveries supporting distribution of supplies when needed across both Council Bluffs locations. * Track inventory levels and proactively identify restocking needs. * Maintain clean, organized, and clearly labeled storage and supply areas for ease of access. Breakroom & Shared Space Upkeep * Keep all breakrooms clean, organized, and well-stocked (drinks, coffee, utensils, paper products, etc.). * Wipe down counters, appliances, and tables regularly to maintain a professional environment. * Monitor shared appliances and ensure proper upkeep and cleanliness. * Refresh and organize shared spaces throughout the day. Copy/Print & Conference Room Readiness * Ensure all copy/print stations are stocked with paper, toner, and basic supplies. * Keep printers, copiers, and surrounding areas clean and clutter-free; notify appropriate team if service is needed. * Prepare conference rooms daily to ensure they are meeting ready. * Restock meeting materials such as markers, wipes, and water as needed. * Reset rooms at the end of the day to maintain cleanliness and order. Customer Service & Internal Support * Provide professional and courteous support to employees, technicians, vendors, and customers. * Assist with general office questions and provide directions to internal and external visitors. * Serve as a positive representation of RMS in all interactions. Other Duties * Support leadership and office staff with administrative tasks as requested. * Assist with minor facility-related needs such as signage, room setup, or simple organizational projects. * Perform additional responsibilities as assigned by management. Experience & Skills Required: * 13 years of experience in reception, administrative support, or customer service. * Strong verbal and written communication skills with a professional demeanor. * High attention to detail and strong organizational skills. * Ability to multitask and manage time efficiently in a fast-paced environment. * Basic computer proficiency including Microsoft Office (Outlook, Word, Excel). * Demonstrated reliability, punctuality, and strong follow-through. Preferred: * Experience supporting multi-department office environments. * Familiarity with office equipment such as copiers, scanners, and multi-line phone systems. Physical & Mental Requirements: * Must be able to lift 25-30 lbs. Must be able to sit for long periods of time and operate business equipment. * Must be able to read / hear / write / spell / type and speak English clearly. Must be able to understand and follow written instructions, communicate effectively orally and written, and must be able to listen effectively. * Must pass pre-employment drug screen.
    $23k-29k yearly est. 19d ago
  • Patient Care Coordinator- Camp Smile Omaha

    Bebright

    Medical receptionist job in Omaha, NE

    We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position out of our Omaha location with competitive pay and great benefits! WHO WE ARE: Camp Smile is a place where kids come first, and smiles are always the most important part of every day. Whether it's preventive, comprehensive, or emergency dental care, we go that extra mile to ensure infants, children, and adolescents have a friendly, upbeat dental visit in a fun environment. And regardless of how complex the medical or dental problem is, we can help your child. Visit our Website: ************************ WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills (bilingual a plus). Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. Collaborate with the dental team to find solutions to patient issues. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages. New grads welcome! Camp Smile participates in E-Verify
    $26k-38k yearly est. Auto-Apply 60d+ ago
  • Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Medical receptionist job in Papillion, NE

    At Urgent Pet Care, we know pets are family. When emergencies happen, our team is here to provide lifesaving care and compassionate support. Our Customer Service Representatives (CSRs) are the heart of that mission - the first smile, the first reassuring voice, and the steady hand helping families through stressful moments. Imagine that it's a busy evening, and a family rushes in with their dog who suddenly became ill. You meet them at the door, calm their nerves, and help them check in quickly. While our medical team begins care, you keep the family updated, answer their questions, and reassure them that their pet is in good hands. By the end of the night, you've not only helped save a life, but you've made a frightening experience a little easier for someone who loves their pet dearly. As a customer service representative at Urgent Pet Care, you'll be more than "front desk". You'll be a guide, a comfort, and an advocate for pets and their people! Our hours of operation are: * Monday - Saturday: 8 am - 12 midnight * Sunday: 8 am - 10 pm Check us out here! Job Description Your Day-To-Day May Include: * Greeting clients with kindness and empathy, whether in person or on the phone. * Helping worried pet parents check in quickly and smoothly. * Keeping clients updated about their pets while they're in our care. * Managing records, payments, and paperwork with attention to detail. * Working closely with our medical team to make sure communication is clear and timely. * Offering support to families who may be scared, anxious, or overwhelmed. Our CSRs offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Why You'll Love Working Here: * You'll make a real difference every single day. * Join a supportive, close-knit team that has each other's backs. * Learn and grow in the exciting world of veterinary emergency medicine. * Competitive pay, benefits, and the chance to be part of something meaningful. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development! Qualifications We're looking for: * Experience in customer service (veterinary or medical background is a bonus, but not required as we're happy to train the right person!). * Must be able to work evenings, weekends, and holidays, because emergencies don't keep office hours. * Someone who truly loves helping people and understands how much pets mean to their families. * Strong communication and multitasking skills- you can stay calm and focused even when things get hectic. * Highly organized and possess computer skills. * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: *********************************************************** #SS2
    $25k-30k yearly est. 60d+ ago
  • Patient Service Coordinator

    Blue Cloud Pediatric Surgery Centers

    Medical receptionist job in Omaha, NE

    NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28k-38k yearly est. 7d ago
  • Patient Access Representative, West part-time

    Think Aksarben

    Medical receptionist job in Omaha, NE

    Hours: Part-Time, from 4PM to 8PM CORE VALUE COMMITMENT: In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another s diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration. JOB SUMMARY: The Patient Access Representative is the first point of contact for all patients coming into Think. This role is responsible for welcoming patients, coordinating the patient check-in process using Think s pre-registration and intake process, and directing patients to appointments. The Patient Access Representative is also responsible for scanning insurance cards, uploading appropriate documents, and collecting patient co-payments using appropriate tools and systems. ESSENTIAL JOB FUNCTIONS: Welcome and engage patients on assigned floors, delivering excellent customer service in all interactions. Scan insurance cards and appropriate documentation (i.e. photo I.D. and prescription cards) and collect copay, self-pay, and outstanding balances. Assist and educate patients on pre-registration and intake processes, reducing manual components required by staff wherever possible. Ensure patients are accurately checked-in for appointment using appropriate systems and direct patients to appointment as needed. Verify/update patient demographic, insurance, and other necessary information to ensure accuracy and consistency across all systems and applications. Acquire signature for patient release and schedule future appointments in appropriate systems. Address patient issues, questions, and/or complaints, documenting and escalating, as appropriate. Collaborate with interdisciplinary teams at Think to ensure an excellent patient experience. KNOWLEDGE, SKILLS & ABILITIES: Basic knowledge of medical insurance processes and workflows. Knowledge of HIPAA and privacy rules. Skill at communicating in a professional manner, both verbally and in writing. Skill in using a computer and a variety of software, including, Word and Outlook. Skill in attention to detail and accuracy. Ability to communicate effectively, both verbally and in writing. Ability to deliver excellent customer service and patient education. Ability to work independently and in a team environment. Ability to be a good representative of Think. EDUCATION & EXPERIENCE: High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered. WORKING CONDITIONS AND PHYSICAL EFFORT: This role operates in a healthcare setting. This position requires frequent sitting and computer work and allows employee to vary physical position or activity for comfort. Must be able to: Sit/Stand 80% or longer of a workday. Walk 20% of a workday. Requires ability to lift up to 25 pounds without assistance. Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally. Requires repetitive use of hands for: simple grasping, fine manipulation, computer use. Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range. NOTE: The information above reflects the general nature of job duties. From time to time, additional duties may be assigned.
    $27k-34k yearly est. 60d+ ago
  • Front Desk Full Time

    Even Hotels

    Medical receptionist job in Omaha, NE

    ←Back to all jobs at EVEN Hotels Front Desk Full Time Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $26k-33k yearly est. 60d+ ago
  • Veterinary Receptionist

    Urgent Pet Care

    Medical receptionist job in Papillion, NE

    At Urgent Pet Care, we know pets are family. When emergencies happen, our team is here to provide lifesaving care and compassionate support. Our Customer Service Representatives (CSRs) are the heart of that mission - the first smile, the first reassuring voice, and the steady hand helping families through stressful moments. Imagine that it's a busy evening, and a family rushes in with their dog who suddenly became ill. You meet them at the door, calm their nerves, and help them check in quickly. While our medical team begins care, you keep the family updated, answer their questions, and reassure them that their pet is in good hands. By the end of the night, you've not only helped save a life, but you've made a frightening experience a little easier for someone who loves their pet dearly. As a customer service representative at Urgent Pet Care, you'll be more than “front desk”. You'll be a guide, a comfort, and an advocate for pets and their people! Our hours of operation are: Monday - Saturday: 8 am - 12 midnight Sunday: 8 am - 10 pm Check us out here! Job Description Your Day-To-Day May Include: Greeting clients with kindness and empathy, whether in person or on the phone. Helping worried pet parents check in quickly and smoothly. Keeping clients updated about their pets while they're in our care. Managing records, payments, and paperwork with attention to detail. Working closely with our medical team to make sure communication is clear and timely. Offering support to families who may be scared, anxious, or overwhelmed. Our CSRs offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Why You'll Love Working Here: You'll make a real difference every single day. Join a supportive, close-knit team that has each other's backs. Learn and grow in the exciting world of veterinary emergency medicine. Competitive pay, benefits, and the chance to be part of something meaningful. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development! Qualifications We're looking for: Experience in customer service (veterinary or medical background is a bonus, but not required as we're happy to train the right person!). Must be able to work evenings, weekends, and holidays, because emergencies don't keep office hours. Someone who truly loves helping people and understands how much pets mean to their families. Strong communication and multitasking skills- you can stay calm and focused even when things get hectic. Highly organized and possess computer skills. Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: *********************************************************** #SS2
    $26k-32k yearly est. 60d+ ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Council Bluffs, IA?

The average medical receptionist in Council Bluffs, IA earns between $23,000 and $36,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Council Bluffs, IA

$29,000

What are the biggest employers of Medical Receptionists in Council Bluffs, IA?

The biggest employers of Medical Receptionists in Council Bluffs, IA are:
  1. Nebraska Methodist Health System
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