Medical Records Clerk - FT DAY (72335)
Medical receptionist job in Lincoln, IL
Centurion is proud to be the provider of comprehensive services to the Illinois Department of Corrections. We are currently seeking a full-time Medical Records Clerk to join our team at Lincoln Correctional Center located in Lincoln, Illinois. The Medical Records Clerk maintains offender health records, retrieves health records for scheduled appointments, files offender health data, initiates records for new or transferred intakes. They review health records for completeness, files records as required, prepares reports as needed and more.
Shift: FT DAY (Monday-Friday 8am-4pm)
Pay rate: $22/hr
Central Access Specialist / Full-Time / Weekdays
Medical receptionist job in Bloomington, IL
📞 Join Our Team as a Central Access Specialist!
Are you a skilled communicator with a passion for helping others? Do you thrive in a fast-paced environment where you can make a real difference? If so, we want you to join our team!
As a Central Access Specialist, you will often be the first point of contact for individuals seeking Chestnut's services. If you have a passion for being a calming and supportive presence for those in need, this position could be the perfect fit for you!
Responsibilities
Answer Calls: Handle a high volume of incoming and outgoing calls professionally, using trauma-informed principles to support consumers.
Screening and Scheduling: Screen consumers for demographic information, complete clinical screenings, schedule appointments, and verify benefit coverage.
Documentation: Accurately enter information into the electronic health records (EHR) and other databases, ensuring timely and appropriate documentation.
Customer Service: Maintain a positive and supportive attitude in all interactions, ensuring consumer needs are met effectively.
Quality Improvement: Participate in data gathering and quality improvement activities to enhance service delivery.
Team Support: Attend meetings, provide backup support to team members, and promote a culture of customer service excellence.
Qualifications
Must have a minimum of a high school diploma or GED with 5 years' experience working in the area of admissions, scheduling or screening potential intakes for services in mental health or human services; or a Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service fields; or a Bachelor's degree in any other field with 2 years of supervised clinical experience in a mental health setting; or a Master's degree in a helping profession or related administrative area.
Excellent telephone skills with the ability to handle a high volume of calls.
Effective communication skills with employees, consumers/potential consumers, support systems, and other community contacts.
Demonstrated problem-solving skills with the ability to use sound judgment.
Ability to respond and communicate effectively and calmly in conflict-related or emotional situations.
Good keyboarding skills, including preferred data entry experience in various databases such as electronic health records (EHR) or electronic billing systems.
General knowledge of standard office procedures and use of office equipment, including:
Filing (electronic and physical)
Basic word processing
Operating copier, fax, and scanning equipment
Ability to sit through an entire work shift while answering a telephone wearing a headset and performing data entry.
Why You Should Apply:
At Chestnut, we value diversity and inclusivity. If you're passionate about our mission but don't meet every requirement, we still encourage you to apply. We believe in exploring possibilities and creating opportunities for everyone.
Apply Today!
Don't miss out on this exciting opportunity to join a mission-driven organization committed to improving lives. Submit your resume, complete the application, and answer all screening questions to be considered. We look forward to welcoming you to the Chestnut family!
ABOUT CHESTNUT:
At Chestnut Health Systems
Ô
, we're more than just a workplace; we're a community dedicated to making a real difference in people's lives. With approximately 800 dedicated employees, we provide integrated care that combines behavioral health services with community-based primary care. Plus, our commitment to research ensures we stay at the forefront of evidence-based practices. Join us in our mission of achieving health equity and providing compassionate care to underserved communities.
Join Us in Making a Difference!
Chestnut offers a competitive salary structure, robust benefits, and a supportive work environment where your contributions are valued. Take the next step in your career with us and become part of a team that's truly making a positive impact.
Equal Opportunity Employer (EOE)
Chestnut Health Systems
Ô
is proud to be an EOE (
Minorities/Females/Veterans/Disabled
)
, welcoming applications from individuals of all backgrounds, including those with recovery experience. We are committed to building a diverse and inclusive workplace where everyone can thrive. Join us and be part of something meaningful!
The anticipated starting pay for new hires for this position is between $21.00 - $22.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
Auto-ApplyCentral Scheduler
Medical receptionist job in Decatur, IL
Min USD $16.50/Hr. Max USD $24.82/Hr. Under the supervision of the Patient Access Manager, and according to specified procedures, responsible for the efficient and orderly scheduling of patients for hospital services. Collection of patient data needed by the serving department to perform service. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare's Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department
Qualifications
Education:
* High school diploma or equivalent required
Experience:
* Basic understanding of ICD-10 diagnosis codes and CPT-4 coding
* Previous medical scheduling experience highly desired
Other Knowledge/Skills/Abilities/Working Conditions-Physical Requirements & Atmosphere:
* Outstanding customer service skills
* Aptitude for detailed and accuracy a must
* Medical terminology
* Modern office environment.
* 80/95% Sedentary in high volume call center, calls are managed by an automated attendant
* Moderate to high stress due to urgency to reduce customer call wait times
* Moderate noise environment.
* May be subject to verbal abuse by patients
* Potential exposed to clinically infectious diseases
* Mild amount of walking is involved, both inter- and intra-departmental
Responsibilities
* Professionally and courteously interact with the general public, physicians and hospital personnel.
* Receive Physician orders for patient testing and ensures orders comply with Medicare's Local Coverage (LCD) and National Coverage Decision's (NCD).
* Obtain patient clinical and demographic data to appropriately provide the medical service identified by the practitioner and to provide the service at the time that best meets the patient schedule.
* Demonstrate a good understanding of the elements involved with the various procedures/exams and provide appropriate instructions to patients for specific testing ordered.
* Receive and interview incoming patients and/or relatives to obtain necessary information for scheduling walk-in testing.
* Coordinate and communicate necessary information to the Registration personnel to facilitate the pre-registration of scheduled patients.
* Communicate scheduling information to effected departments and physicians.
* Maintain computer system master files to optimize system/resource effectiveness.
* Coordinate and assist Financial Representative to ensure pre-certification/pre-authorizations are completed prior to service(s) being rendered.
* Provide excellent customer service to patients, visitors, physicians, hospital staff and co-workers.
* Keep supervisor informed of all potential problems.
* Displays a needs no reminder attitude.
* Ability to multitask and work in high call volume stressful environment.
* Coordinate with hospital staff to ensure patients are scheduled.
* Performs other related work as required or requested.
Auto-ApplyInternal Fleet Registration Specialist
Medical receptionist job in Normal, IL
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As Internal Fleet Registration Specialist, you will be supporting our internal fleet operations team to ensure the registration process and use of our vehicles for company activities is seamless and in full compliance with state requirements. You will assist in all fleet related registration activities, monitor any compliance issues pertaining to Rivian's internal fleet, and be a liaison between our registration teams and internal fleet team to facilitate the needs of both. You will assist in processes and procedures as it pertains to internal fleet registrations and must be proactive in assisting with continuous improvement and prioritize strategically. You will also partner with our B2B team to facilitate their registration transactions. Responsibilities Coordinate the needs of our fleet operations team to match registration requirements for each state we utilize the vehicles in; maintain records of all future registrations to track needed documents have been provided for each vehicle Timely and Accurate distribution of requested items. Work with field teams to monitor proper use of dealer and manufacturer plates to comply with state and dealer licensing requirements; create processes for field teams to follow to maintain compliance and proper reporting for missing plates Responsible for tracking all fleet plate maintenance; registration renewals, obtaining dealer and manufacturer plates, ensure field teams are keeping accurate logs for each plate Work daily with our registration team to track registration progress for each vehicle Assist with the administration of vehicle fines (tolls and violations) and partner with stakeholders to create internal processes to prevent future fines Partner with our B2B operations leadership to facilitate with state-by-state requirements and validate accuracy of purchase orders and purchase agreements Ensure all B2B purchase orders and purchase agreements align with state compliance requirements Qualifications 3+ years administrative operations experience 2+ years title and registration experience Knowledge of internal fleet registrations, renewals, and dealer plate requirements Expert experience with electronic registration systems Demonstrate excellent problem solving and critical thinking skills Work independently with little direction and be a self-starter Work with cross-functional teams and clearly communicate objectives and needs to internal partners Juggle multiple tasks and leverage time management skills Experience analyzing reports and creating action plans. Proficiency with Microsoft suite to create spreadsheets, documents, and presentations Experience and knowledge with state registration compliance and regulations Must be able to pass criminal & fingerprinting applicable to state regulations & restrictions High School diploma or equivalent Pay Disclosure Hourly Rate for Illinois Based Applicants: $27.31 - $30.00 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
3+ years administrative operations experience 2+ years title and registration experience Knowledge of internal fleet registrations, renewals, and dealer plate requirements Expert experience with electronic registration systems Demonstrate excellent problem solving and critical thinking skills Work independently with little direction and be a self-starter Work with cross-functional teams and clearly communicate objectives and needs to internal partners Juggle multiple tasks and leverage time management skills Experience analyzing reports and creating action plans. Proficiency with Microsoft suite to create spreadsheets, documents, and presentations Experience and knowledge with state registration compliance and regulations Must be able to pass criminal & fingerprinting applicable to state regulations & restrictions High School diploma or equivalent
Coordinate the needs of our fleet operations team to match registration requirements for each state we utilize the vehicles in; maintain records of all future registrations to track needed documents have been provided for each vehicle Timely and Accurate distribution of requested items. Work with field teams to monitor proper use of dealer and manufacturer plates to comply with state and dealer licensing requirements; create processes for field teams to follow to maintain compliance and proper reporting for missing plates Responsible for tracking all fleet plate maintenance; registration renewals, obtaining dealer and manufacturer plates, ensure field teams are keeping accurate logs for each plate Work daily with our registration team to track registration progress for each vehicle Assist with the administration of vehicle fines (tolls and violations) and partner with stakeholders to create internal processes to prevent future fines Partner with our B2B operations leadership to facilitate with state-by-state requirements and validate accuracy of purchase orders and purchase agreements Ensure all B2B purchase orders and purchase agreements align with state compliance requirements
PT - In-Patient
Medical receptionist job in Decatur, IL
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Medical Office Receptionist
Medical receptionist job in Bloomington, IL
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.75 - $20.75/hour, plus quarterly bonus/incentive potential
Location: 808 S Eldorado Rd Suite 300 Bloomington, IL 61704
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Medical Records Specialist Home Health - Full-time
Medical receptionist job in Springfield, IL
Compensation Range: $16.00 - $18.00/hr.
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Ensure the integrity of the patient medical record. Provide clerical support and process signed and unsigned
orders, 485's, and other key documents. Ensure documents are saved to the patient medical record.
Qualifications
Education and experience, essential
Must possess a high school diploma or equivalent.
Must have demonstrated experience in the use of a computer, including typing and clerical skills.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Six months experience in medical records in a health care office is highly preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license.
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyMedical Records Specialist Home Health - Full-time
Medical receptionist job in Springfield, IL
Compensation Range: $16.00 - $18.00/hr. Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Ensure the integrity of the patient medical record. Provide clerical support and process signed and unsigned orders, 485's, and other key documents. Ensure documents are saved to the patient medical record.
Qualifications
Education and experience, essential
* Must possess a high school diploma or equivalent.
* Must have demonstrated experience in the use of a computer, including typing and clerical skills.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Six months experience in medical records in a health care office is highly preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license.
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Access Specialist - ASC
Medical receptionist job in Springfield, IL
The Patient Access Specialist - Direct (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.
Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic.
Job Relationships
Reports to the Operations Manager.
Principal Responsibilities
Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required.
Assist guests with the check-in process, verify demographic and insurance information, and update as needed.
Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality.
Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal.
Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards.
Refers guests with questions regarding financial liability to appropriate resource(s).
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization.
Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact.
Document guest requests to the Care Team through EHR.
Work appropriate system reports for assigned provider/provider group.
Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group.
Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience.
Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure.
Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer.
Adhere to patient service standards.
Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere.
Complete front desk and/or call center duties with a welcoming spirit and efficiency.
Adhere to appropriate workflow processes.
Collaborate with team members to deliver an exceptional guest experience.
Demonstrate an attention to detail.
Cultivate a learning/teaching environment with team members.
Support other departments as needed.
Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
Education/Experience
Minimum Education Required: High School graduate or GED
Comfortable with technology.
Preferred: Administrative or technical background acquired through completion of 2-3 years of college.
Preferred: Minimum one (1) year medical office experience
If working in the Ambulatory Surgery Center (ASC), BLS/CPR certification per the American Heart Association guidelines required within 90 days of hire.
Knowledge, Skills and Abilities
Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families.
Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team.
Demonstrate a positive and professional attitude and dress at all times.
Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues.
Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members.
Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities.
Ability to effectively multitask under pressure with accuracy in a fast-paced environment.
Excellent attendance.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Treat every interaction as an opportunity to make an impact and deliver excellence.
Working Environment
Office type environment requiring frequent fluctuations between sitting and standing.
PHI/Privacy Level
HIPAA1
Auto-ApplyMedical Receptionist / Front Desk
Medical receptionist job in Sullivan, IL
Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Sullivan, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.
Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!
If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!
In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.
Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities
Skilled at handling incoming calls
Strong communication skills required
Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
Competent phone skills
MS Suite familiarity, including Instant Messenger, Excel, and Word
Able to effectively communicate with others
Basic computer skills including email navigation and downloading/uploading files
Familiarity with principles of Excel; able to use Word and Instant Messenger
Required Skills
H.S. grad or equivalent
Authorization to work in the U.S. required
High school diploma or GED
Must be authorized to work in the U.S.
Substitute Health Clerk
Medical receptionist job in Stanford, IL
Substitute Support Staff-1/Substitute Nurse/Health Clerk Date Available: As Needed Additional Information: Show/Hide $18.60 per Hour SUBSTITUTE HEALTH CLERK QUALIFICATIONS: High school diploma or higher required.
Capable of performing general clerical duties & knowledge of basic computer skills preferred.
Certification in Community First Aid, AED, CPR as defined and recognized by the American Heart Association, & diabetic training is a plus.
JOB GOAL:
To assist the District Nurse or other Health Clerks in the consistent and efficient operation of the school's health care program during their absence.
Coordinator, Revenue Cycle Management, Patient Refunds
Medical receptionist job in Springfield, IL
**About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence.
**_What Revenue Cycle Management (RCM) contributes to Cardinal Health_**
Practice Operations Management oversees the business and administrative operations of a medical practice.
Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero.
**Job Purpose:**
The Coordinator, Revenue Cycle Management, Patient Refunds analyzes data to determine whether a refund is warranted, based on contractual agreements and payments received, and administers refunds accordingly. The Credit/Refund Specialist will be responsible for the expedient and accurate refund processing of patient and insurance over payments.
Essential Functions:
+ Review EOBs and ensure allowances, adjustments, unallocated payments, and overpayments are posted correctly.
+ Review refund requests submitted by the billing team for accuracy, before sending to the accounting department for processing.
+ Review and resolve accounts with credit balances/request refunds and/or adjustments as necessary.
+ Generate reports to identify outstanding credit balances and prepare overpayment packages as necessary.
+ Initiate and work up refund requests for overpayments.
+ Process refunds and credit balances to patients or payers.
+ Identify account problems, patterns, and trends.
+ Assist with additional payment-related functions as necessary.
+ Assist and respond to reports in a professional manner.
+ Comply with state/federal regulations and adhere to HIPAA and PHI guidelines.
+ Identify patient accounts with credit balances to determine whether or not a refund is due to the patient and/or insurance company.
+ Communicate refund status with patients/insurance companies.
+ Maintains refund tracking spreadsheet for all refund requests.
+ Follow up on requests submitted to ensure payment has been received.
+ Post adjustment and or payment corrections to patient accounts in billing software.
+ Perform other duties as assigned to meet business needs.
Qualifications
+ 2 or more years' experience working with medical refunds preferred.
+ High School Diploma or equivalent degree preferred.
+ Associate's degree preferred.
+ Previous healthcare billing and/or payment posting experience required.
+ Basic computer knowledge (Windows, MS Word, MS Excel, Internet).
+ Understanding of Electronic Response Admittances (ERAs) and Explanation of Benefits (EOBs) preferred.
+ Strong Attention to detail.
+ Ability to interact effectively and professionally with individuals at all levels; both internal and external.
+ Must be able to work as part of a team.
+ Knowledge of medical terminology preferred.
+ Knowledge of health insurance preferred.
+ Familiarity with Chemotherapy and Radiation Billing preferred.
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks.
+ Works on routine assignments that require basic problem resolution.
+ Refers to policies and past practices for guidance.
+ Receives general directions on standard work; receives detailed instruction on new assignments.
+ Consults with supervisors or senior peers on complex and unusual problems.
**Anticipated hourly range:** $15.70 - $24.75 Hourly USD
**Application window anticipated to close: 2/6/2026** *if interested in opportunity, please submit application as soon as possible.
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Svc Representative - KMG Quick Care PRN
Medical receptionist job in Monticello, IL
Job DescriptionDescription:
Shift: Day/evening shift
Schedule: Rotating Saturdays, Possible afternoon/evening coverage weekdays
Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.
Benefits:
Quality/Goal incentive annually
Free Wellness Program
Requirements:
Regulatory Requirements:
One year experience in office setting or hospital setting preferred.
Experience with billing and insurance preferred.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
Front Desk Coordinator/Reception
Medical receptionist job in Springfield, IL
Job Description
The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice. This may occur via front desk reception, telephone, email, etc. The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.
The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.
The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice's brand.
Responsibilities
Job Responsibilities:
Initiate an exceptional patient experience
Greet all patients and guests to the practice
Answer the telephone and direct incoming calls
Schedule appointments and maintaining a full appointment schedule
Keep the Optometrist(s) on schedule and maintaining efficient patient flow
Appointment confirmation and recall reminders
Receiving all incoming mail
Reports to management/leadership on the status of appointment schedule
Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials
Perform other duties as required
Required Skills
Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer Orientation
The Front Desk Coordinator should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand Championship
As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice.
Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Office Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
Front Desk Coordinator/Reception
Medical receptionist job in Springfield, IL
The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice.
This may occur via front desk reception, telephone, email, etc.
The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.
The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.
The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice's brand.
Director, Equal Opportunity and Access and Title IX Coordinator
Medical receptionist job in Normal, IL
Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus
Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access
Campus Location: Normal, IL
Job Summary
The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act.
Specific Duties and Responsibilities:
- Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office;
- Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act;
- Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination;
- Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes;
- Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files;
- Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations;
- Develops periodic updates to University ADA policies and procedures;
- Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment;
- Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access;
- Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations;
- Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan;
- Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements;
- Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities;
- Develops communication plan to disseminate information to University employees about the EEO/AA program;
- Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population;
- Proficient in integrating data and effectively communicate essential information;
- Performs other duties as assigned.
Salary Rate / Pay Rate
Pay is commensurate with qualifications and experience, combined with an excellent benefits package
Required Qualifications
1. Master's, Doctorate, or Juris Doctorate degree;
2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX;
3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination;
4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act;
5. Knowledge of the statistical analysis used in workforce analytics and reporting;
6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player;
7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment;
8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance.
Preferred Qualifications
1. Law Degree from an accredited law school or advanced degree in a relevant field;
2. Prior experience leading an AA/EEO office;
3. Prior experience working in higher education;
4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws;
5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design).
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work.
Proposed Starting Date
October 2024
Special Instructions for Applicants
Nomination and Application Process
The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact:
Porsha Williams, Vice President
Erin Raines, Senior Principal
Scott Gaffney, Executive Recruiting Coordinator
Parker Executive Search
Five Concourse Parkway, Suite 2875
Atlanta, GA 30328
************ ext.: 117
************************** || ************************ || *************************
Contact Information for Applicants
Meghan Lugo
*****************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Advertised: 07/18/2024 Central Daylight Time
Applications close:
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Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
TEST Current Opportunities
Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
Easy ApplyMedical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Medical receptionist job in Springfield, IL
If you have strong customer service skills-both over and the phone and in-person-this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments.
Job Relationships
Reports to the Operations Manager
Principal Responsibilities
Answer all incoming calls, identify the need of the caller and take messages as required.
Check patients in, verify and update their information and register new patients as needed.
Collect co-pay and/or payment at time of service as required.
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy.
Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization.
Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact.
Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required.
Compile office charts for appointments one day in advance.
Document patient requests to the office nurse through the Electronic Health Record (EHR).
Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group.
Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group.
Maintain a strong understanding of billing and insurance principles and practices.
Direct emergency calls to the office nurse or TeleNurse following established emergency procedures.
Adhere to patient service standards.
Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues.
Take responsibility for ongoing education and ensure adherence to established workflow processes.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
Education/Experience
High School graduate or GED required.
Knowledge, Skills and Abilities
MUST possess excellent customer service skills.
Proficient and accurate typing skills required.
Strength in deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Effective verbal, written and interpersonal communication skills.
Working Environment
Office type environment requiring extended periods of sitting.
PHI/Privacy Level
HIPAA1
Auto-ApplyMedical Staff Office Specialist
Medical receptionist job in Monticello, IL
Shift: Day shift
Schedule: FT 40 hours
Under the direction of the MSO Director and HIM/MSO Operations Manager the Medical Staff Specialist is responsible for performing various administrative and clerical duties of credentialing, recredentialing of physicians/allied health practitioners and provider/facility enrollment. Assist in maintaining numerous physician information data banks, including education, training, experience, certification, and licensure. Understands and follows the organization's policies, procedures, and standards. Is an independent worker, meeting the day-to-day needs. Participates in the department's performance improvement activities. Full time remote position for the experienced candidate.
Benefits:
40 hours PTO effective date of hire
Health, Dental, Vision and Life insurance effective date of hire
Generous 401(k) match effective after 90 days
Quality/Goal incentive annually
Free Wellness Program
Requirements
Qualifications:
Education:
High School graduate. Associate or bachelor's degree preferred.
Work Experience:
· Two to three years of working in a healthcare facility performing credentialing duties.
License & Certifications:
Preferred: CPCS certification by the National Association of Medical Staff Services or willing to obtain certification within 5 years.
Required Skills:
· Extremely detail-oriented with the ability to multi-task and follow through to meet established deadlines with stringent guidelines.
· Ability to function under stress with many interruptions.
· Must be self-motivated and strive for personal growth.
· Familiar with medical terminology.
· Ability to work flexible hours and possess the ability to accept change.
· Proficient with Microsoft Office products - Word, Excel, Outlook, Power Point, Teams, and multiple databases. MD Staff credentialing software is a positive.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL.
Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
Salary Description $18.20-$22.75 per hour DOE
Front Office Coordinator, Student Counseling Services
Medical receptionist job in Normal, IL
Front Office Coordinator, Student Counseling Services Job no: 521104 Work type: On Campus
Title: Front Office Coordinator, Student Counseling Services Division Name: Student Affairs Department: Student Counseling Services
Job Summary
Under the supervision of the Office Administrator, perform clerical duties requiring discretion, compliance with all federal and local confidentiality practices, and independent judgment to facilitate the smooth and efficient administration of the Student Counseling Services reception area. Responsible for greeting, receiving, and checking in all clients and guests, as well as answering/screening department telephone calls and assisting students with accessing services and/or making appointments. This position will maintain electronic files of information regarding current and past clients of the agency. Staff members, as well as master's and doctoral externs and interns, depend on incumbent for the organization and knowledge of all these files and SCS processes. As such, strong oral communication with a diverse clientele is absolutely necessary.
Additional Information
University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: **************************************
Salary Rate / Pay Rate
$18.32 - $18.97 per hour
Required Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling two (2) years (24 months) from the categories below:
A. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
-30 semester hours equals one (1) year (12 months)
-Associate's Degree (60 semester hours) equals eighteen months (18 months)
-90 semester hours equals two (2) years (24 months)
-Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
B. Work experience performing office/clerical activities, including the use of computer systems.
3. One (1) year (12 months) of work experience comparable to the second level of this series. This includes working under general supervision and in support of an office or of a organization. Performing office support tasks requiring knowledge of general office and departmental procedures and methods, the ability to operate a variety of office equipment, and the ability to operate computer systems using word processing, database, and software packages.
Preferred Qualifications
1. Ability to work effectively in a fast-paced, front-desk environment with frequent interruptions while maintaining accuracy and attention to detail
2. Proficiency with standard office technology, including printing and scanning equipment, and the ability to learn and adapt to new software systems
3. Strong written and oral communication skills, including the ability to produce clear, accurate, and professional materials
4. Excellent clerical, computer, organizational, time-management, and interpersonal skills
5. Ability to work both independently and collaboratively as part of a team
Work Hours
8:15am to 4:45pm, Monday, Tuesday, Thursday, and Friday
10:45am to 7:15pm, Wednesday
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods
2. Effectively communicate on a daily basis.
Proposed Starting Date
February 2026
Required Applicant Documents
Resume
Cover Letter
Reference List
Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Optional Applicant Documents
Transcripts - See Special Instructions section for additional options
Certification of Retirement Annuity
Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Special Instructions for Applicants
Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
If you are using college or university coursework to qualify for this position, then transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.
To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.
Fax: ************, Attn: Mackenzie Chapman
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300
The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.
Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.
This position is represented by AFSCME Local 3236-Clericals.
Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.
Contact Information for Applicants
Mackenzie Chapman
Human Resources
************
*****************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Application Opened: 12/17/2025 08:35 AM CST
Application Closes: 01/05/2026 11:55 PM CST
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Front Office Coordinator, Student Counseling Services Opened12/17/2025 Closes01/05/2026 DepartmentStudent Counseling Services Student Counseling Services is seeking a Front Office Coordinator, who will perform clerical duties requiring discretion, compliance with all federal and local confidentiality practices, and independent judgment to facilitate the smooth and efficient administration of the Student Counseling Services reception area.
Current Opportunities
Front Office Coordinator, Student Counseling Services Opened12/17/2025 Closes01/05/2026 DepartmentStudent Counseling Services Student Counseling Services is seeking a Front Office Coordinator, who will perform clerical duties requiring discretion, compliance with all federal and local confidentiality practices, and independent judgment to facilitate the smooth and efficient administration of the Student Counseling Services reception area.
Easy ApplyMedical Staff Office Specialist
Medical receptionist job in Monticello, IL
Job DescriptionDescription:
Shift: Day shift
Schedule: FT 40 hours
Under the direction of the MSO Director and HIM/MSO Operations Manager the Medical Staff Specialist is responsible for performing various administrative and clerical duties of credentialing, recredentialing of physicians/allied health practitioners and provider/facility enrollment. Assist in maintaining numerous physician information data banks, including education, training, experience, certification, and licensure. Understands and follows the organization's policies, procedures, and standards. Is an independent worker, meeting the day-to-day needs. Participates in the department's performance improvement activities. Full time remote position for the experienced candidate.
Benefits:
40 hours PTO effective date of hire
Health, Dental, Vision and Life insurance effective date of hire
Generous 401(k) match effective after 90 days
Quality/Goal incentive annually
Free Wellness Program
Requirements:
Qualifications:
Education:
High School graduate. Associate or bachelor's degree preferred.
Work Experience:
· Two to three years of working in a healthcare facility performing credentialing duties.
License & Certifications:
Preferred: CPCS certification by the National Association of Medical Staff Services or willing to obtain certification within 5 years.
Required Skills:
· Extremely detail-oriented with the ability to multi-task and follow through to meet established deadlines with stringent guidelines.
· Ability to function under stress with many interruptions.
· Must be self-motivated and strive for personal growth.
· Familiar with medical terminology.
· Ability to work flexible hours and possess the ability to accept change.
· Proficient with Microsoft Office products - Word, Excel, Outlook, Power Point, Teams, and multiple databases. MD Staff credentialing software is a positive.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL.
Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.