Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$47k-62k yearly est. 13d ago
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Medical Scheduler
Radnet 4.6
Medical receptionist job in Newark, DE
Job Description
Responsibilities
The Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Displays excellent communication skills and telephone etiquette.
Answers incoming calls in a courteous and professional manner-identifies self and company.
Follows workflow and protocol to ensure HIPAA compliance.
Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable
Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health.
Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol.
Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site
information, procedures, and prep protocol.
Shows care and compassion for all callers.
Maintains good rapport with referring physicians, admins and clinical site staff.
Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Updates account information at the point of scheduling.
Communicates and interacts with all departments effectively and professionally.
Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call
handling expectations.
Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by
reading weekly newsletters, Things to Know communication, and team chats.
Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal
development and knowledge enhancement.
Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively.
MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE
Must be able to type fluently while speaking with callers.
Must reside within 50 miles of our Newark DE contact center
Knowledge of medical terminology.
Knowledge of medical insurance plans.
Ability to schedule patients rapidly and accurately.
General knowledge of computers and Microsoft Office software.
Provides clear written and verbal communication.
Detail-oriented.
Ability to multi-task and be organized.
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described
above. Other functions may be assigned and management retains the right to add or change duties at any time.
RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 verify.
$32k-37k yearly est. 14d ago
Patient Care Coordinator-Lewes Delaware
Aquacare & Fitness Forum Physical Therapy 3.7
Medical receptionist job in Lewes, DE
Are you passionate about providing exceptional service and creating a welcoming environment for patients? Join our dedicated team as a Patient Care Coordinator at Aquacare Physical Therapy and make a meaningful impact in our patients' lives.
Job Duties and Requirements:
Welcome patients and visitors with a pleasant demeanor.
Schedule appointments efficiently.
Assist patients with paperwork and outcome measures.
Collect copayments and reconcile daily postings.
Address patient questions and redirect as needed.
Maintain a neat reception area.
Complete reports and follow-ups accurately.
Skills and Qualifications:
Strong customer service and multitasking skills.
Knowledge of healthcare terminology and basic office procedures.
Ability to maintain confidentiality and use computer applications effectively.
Excellent organizational and communication skills.
High attention to detail.
Education and Experience:
High school graduate or equivalent.
Experience in physical therapy or healthcare office preferred.
Proficiency with Microsoft Office and Google Sheets.
Physical Requirements:
Prolonged sitting and computer use.
Ability to lift up to 15 pounds.
What You Bring
A welcoming and empathetic approach that ensures patients feel comfortable and valued.
Problem-solving skills and adaptability to manage patient needs.
Proactive attitude to enhance patient satisfaction.
Dedication to high standards of patient care and team contribution.
Flexibility in a fast-paced environment.
Our Culture and Values
At Aquacare & Fitness Forum PT, we pride ourselves on a culture that prioritizes compassion, professionalism, and high-quality patient care. We foster an environment of respect, innovation, and continuous improvement, believing in the importance of empowering both patients and staff. Our values are rooted in kindness, teamwork, and the belief that everyone deserves the opportunity to reach their fullest potential.
Why Join Us?
Be part of a respected and patient-focused organization.
Work alongside professionals who value growth, learning, and mutual support.
Contribute to a mission-driven team dedicated to health and wellness.
If you have a passion for patient care and the skills to excel in a dynamic, supportive environment, we would love to hear from you.
Apply today and help us make a difference!
Join a Team Where You Can Grow, Specialize, and Make a Difference!
For over 26 years, Aquacare & Fitness Forum Physical Therapy has proudly delivered premier outpatient physical therapy services across Maryland and Delaware as a locally owned and operated practice.
We're committed to helping our clinicians specialize in their fields of interest-supporting professional growth through mentorship and continuing education.
Our specialty services are designed to meet the diverse needs of our community and include:
Specialty Areas:
✅ Orthopedic Rehabilitation ✅ OP Home Visits (PT PLUS)
✅ Aquatic Therapy ✅ Sports Rehabilitation (Aquacare Athletics)
✅ Balance & Vestibular Therapy ✅ Dance Rehabilitation
✅ Lymphedema Treatment ✅ Neurological Rehabilitation
✅ Pelvic Floor Therapy ✅ Women's Health
At Aquacare & Fitness Forum PT, you'll be part of a collaborative, patient-centered team that values quality care and clinical excellence.
$21k-33k yearly est. Auto-Apply 3d ago
Patient Registration
Amsurg 4.5
Medical receptionist job in Newark, DE
AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************************ Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.
Benefits:
At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1
st
of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone
Collects patient identification cards
Collects patient insurance information
Ensures that documentation is completed and all necessary documents are signed by the patient
Updates patient accounts by recording personal and financial information in the revenue management system
Collects copayments and deductibles as needed
Records payments in the billing system or log as required
Issues receipts for payments received
Balances upfront collections at the end the shift
Notifies clinical when patient is ready to proceed to the clinical area
Accepts deliveries to the ASC, as needed
Maintains business office inventory and equipment by checking stock to determine inventory level
Receives and opens office mail as needed
Takes deposits to the bank as needed
Protects patients' rights by maintaining confidentiality of personal and financial information
Prepares patients charts for the following day
Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies
Strong knowledge of Microsoft Excel and Outlook
Attends all required education
Regular and predictable attendance required
Performs other miscellaneous duties as assigned
$30k-36k yearly est. 60d+ ago
Patient Access Representative, Behavioral Health
Brigham and Women's Hospital 4.6
Medical receptionist job in Dover, DE
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness.
As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care.
We are seeking a full-time, 40-hour Patient Access Representative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH.
The schedule for the Patient Access Representative is:
Monday, Wednesday, Friday: 8:30am to 5:00pm
Tuesday, Thursday: 9:30am to 6:00pm
Job Summary
The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization.
Are you ready to bring your talent to this team and join us in moving health care forward?
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a healthcare setting, with a focus on patient access and registration 2-3 years required
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
15 Old Rollinsford Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 36d ago
Medical Receptionist
Simon Eye Associates 4.7
Medical receptionist job in Wilmington, DE
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a MedicalReceptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
What You'll Do:
Accurately enter and communicate patient charges
Collect co-payments from patients as required by insurance guidelines
Review registration information on file, verify insurance plan information
Update and maintain patient insurance and demographic information
Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
Schedule patient appointments
Communicate with providers and staff throughout daily events
What You'll Need:
At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
Ability to understand and communicate patient insurance information in a clear and professional manner
Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
Proficiency in using computer databases including typing accuracy
High level of professionalism and self-motivation
Ability to work at least one evening per week and two Saturdays per month to meet patient needs
About Us
We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing
Eye Care for Life
.
We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
$24k-30k yearly est. Auto-Apply 5d ago
Medical Receptionist
Kids and Teens Pediatrics of Dover
Medical receptionist job in Dover, DE
Job DescriptionBenefits:
Bonus based on performance
Company parties
Flexible schedule
Free food & snacks
Opportunity for advancement
Training & development
MedicalReceptionist
Kids and Teens Pediatrics of Dover is dedicated to improving the health and lives of children. As one of the top-rated pediatric practices in Dover, DE, Kids and Teens Pediatrics provides care through a dedicated team of medical providers, staff, and administrators.
Providing comprehensive, high-quality care and servicing as an advocate for children and their health has been Kids and Teens Pediatrics' commitment since our establishment in 2015. Our practice and community have grown since our establishment, and today, our practice serves many patients and families in our area. As our practice continuously expands, we seek to add to our medical providers, staff, and administrators team.
As a MedicalReceptionist at Kids and Teens Pediatrics of Dover, you will collaborate with and work independently from our administrative and clerical staff. Your responsibilities will include greeting visitors, maintaining appointments and providing direction to people in person and over the phone, managing email and phone systems, performing clerical duties, and disseminating information to medical, administrative staff, and management staff.
Job Duties:
Professionally greet patients, family, and visitors in person or over the phone; answer or refer inquiries as needed.
Confirm and schedule appointments
Retrieve patient information and documentation the day before the appointment; review to ensure proper documentation is on file.
Register new patients upon accurate completion of registration forms and medical record transfer forms by electronically entering demographics, insurance information, and additional information provided in the forms
Check-in patients electronically by appointment time and collect appropriate copays and account balances; verify patient demographics and insurance and update system as needed, including scanning new insurance cards; schedule well visits due for patients; address any other open items.
Check-out patients electronically and ensure that all requests are fulfilled before the patients departure.
Maintain fax and scan portals by distributing to appropriate personnel, and uploading to patient EHR
Verify and ensure the distribution of necessary paperwork/forms needed for school, daycare, sports, or other outside services as requested by parent/guardian.
Keep office supplies ready by inventorying stock, submitting inventory to management, and verifying receipt of items ordered. Assist management in maintaining the office inventory and placing orders for new materials as needed.
Reconcile charges to payments after the business day
Maintains a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
Respect and promote patient confidentiality at all times and follow HIPAA guidelines.
Serve and protect the practice by adhering to professional standards, policies, procedures, and federal, state, and local requirements.
Demonstrate flexibility and be professional at all times. Adhere to all applicable policies, procedures, rules, and regulations.
Other duties as assigned and needed
Preferred (and Required) Education and Experience:
Minimum of Two-years in customer service [Required]
Minimum of One-year of EMR/EHR experience [Preferred]
Minimum of Two-years experience in a medical office [Preferred]
Minimum of One-year medical terminology [Preferred]
High school or Equivalent [Required]
Preferred (and Required) Skillset:
Excellent Written and Verbal Communication Skills
Strong EMR and General Computer Skills
Strong Customer Service Skills
High Level of Professionalism and Teamwork
Intermediate to Fluent Level Spanish [Preferred]
Experience:
Customer service: 2 years (Required)
Medical terminology: 1 year (Preferred)
EMR/EHR Systems: 1 year (Preferred
$27k-33k yearly est. 14d ago
Medical Scheduler
Cntctr East Prides Cross 302A
Medical receptionist job in Newark, DE
Job Description
Responsibilities
Launch Your Healthcare Career with RadNet Virtual Job Fair - Thursday, September 11th, 2025 9:00 AM - 3:00 PM EST
Looking to start a meaningful career in healthcare? Join us at RadNet Radiology's Virtual Job Fair on September 11th, 2025, and explore our Medical Scheduler openings.
Position: Medical Scheduler
As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll:
Schedule, reschedule, and manage patient appointments
Provide friendly and professional customer service
Support patient care across our network of imaging centers
Why RadNet?
$17.00 hourly rate, PLUS monthly incentive/bonus opportunity!
Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match
Free imaging services for you and your immediate family
In-office role with real impact
Room to grow your career in a stable, supportive environment
You Bring:
Strong customer service, communication and phone skills
Basic computer and data entry skills
A customer-first attitude and attention to detail
Contact Center or Medical Experience a plus!
Location Info:
Job is located at 750 Prides Crossing, Red Wing, Suite 302A, Newark DE 19713
Whether you're changing careers or just starting out, this is your chance to join a mission-driven team that values your growth.
Register now to reserve your spot: **************************************
Take the next step toward a rewarding future in healthcare with RadNet!
$17 hourly 18d ago
Patient Registration
Newark Endoscopy ASC LLC
Medical receptionist job in Newark, DE
Job Description
AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************** Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.
Benefits:
At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone
Collects patient identification cards
Collects patient insurance information
Ensures that documentation is completed and all necessary documents are signed by the patient
Updates patient accounts by recording personal and financial information in the revenue management system
Collects copayments and deductibles as needed
Records payments in the billing system or log as required
Issues receipts for payments received
Balances upfront collections at the end the shift
Notifies clinical when patient is ready to proceed to the clinical area
Accepts deliveries to the ASC, as needed
Maintains business office inventory and equipment by checking stock to determine inventory level
Receives and opens office mail as needed
Takes deposits to the bank as needed
Protects patients' rights by maintaining confidentiality of personal and financial information
Prepares patients charts for the following day
Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies
Strong knowledge of Microsoft Excel and Outlook
Attends all required education
Regular and predictable attendance required
Performs other miscellaneous duties as assigned
$29k-38k yearly est. 24d ago
Patient & Family Representative (part-time)
Nemours
Medical receptionist job in Wilmington, DE
Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization.
This is a part-time role, Monday through Friday, 20 hours a week, 3:00PM to 7:00PM.
Position Responsibilities
Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center.
Completes inpatient visitor badging process to ensure patient and associate safety.
Keep families comfortable in Welcome Center, including during the bed assignment process, etc.
Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc.
Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours.
Provide bedside admissions to families as assigned during normal business hours.
May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit.
Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room.
Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion.
Position Requirements
High School Diploma required
Minimum of 6 months customer service experience required
#LI-AE1
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .
$28k-35k yearly est. 2d ago
Patient & Family Representative (part-time)
Nemours Foundation
Medical receptionist job in Wilmington, DE
Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization.
This is a part-time role, Monday through Friday, 20 hours a week, 3:00PM to 7:00PM.
Position Responsibilities
* Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center.
* Completes inpatient visitor badging process to ensure patient and associate safety.
* Keep families comfortable in Welcome Center, including during the bed assignment process, etc.
* Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc.
* Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours.
* Provide bedside admissions to families as assigned during normal business hours.
* May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit.
* Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room.
* Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion.
Position Requirements
* High School Diploma required
* Minimum of 6 months customer service experience required
#LI-AE1
$28k-35k yearly est. Auto-Apply 3d ago
Patient & Family Representative (part-time)
The Nemours Foundation
Medical receptionist job in Wilmington, DE
Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk!
Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization.
This is a part-time role,
Monday through Friday, 20 hours a week, 3:00PM to 7:00PM.
Position Responsibilities
Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center.
Completes inpatient visitor badging process to ensure patient and associate safety.
Keep families comfortable in Welcome Center, including during the bed assignment process, etc.
Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc.
Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours.
Provide bedside admissions to families as assigned during normal business hours.
May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit.
Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room.
Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion.
Position Requirements
High School Diploma required
Minimum of 6 months customer service experience required
#LI-AE1
$28k-35k yearly est. Auto-Apply 4d ago
Patient Care Coordinator
Carering Health
Medical receptionist job in Wilmington, DE
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
$19k-39k yearly est. Auto-Apply 26d ago
Patient Care Coordinator
Patriot Home Care 4.1
Medical receptionist job in Wilmington, DE
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
$23k-36k yearly est. Auto-Apply 26d ago
Front Desk
Microtel Inn & Suites
Medical receptionist job in Milford, DE
We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. The position is part-time, and we are looking to fill the 7:00am - 3:00pm position, as well as the 3:00pm-11:00pm position. Previous hospitality experience is preferred, but not required.
Front Desk Responsibilities:
Checking guests in and out.
Receiving and managing reservations made online and telephonically.
Verifying guests' payment methods during check-in.
Assigning rooms to guests and informing them of any specials offered by the hotel.
Organizing transport services for guests at their request.
Providing guests with information about the hotel.
Keeping abreast of attractions that may be of interest to guests.
Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Front Desk Requirements:
High school qualification or equivalent.
Previous hospitality experience would be advantageous.
Strong written and verbal communication skills.
Well-presented and professional appearance.
Competency with Microsoft Office.
Ability to learn on the job.
Excellent customer service skills.
Must have flexible hours.
Must be able to work weekends and holidays.
Work schedule
8 hour shift
Weekend availability
Holidays
Night shift
Benefits
Paid time off
Employee discount
Other
$28k-36k yearly est. 60d+ ago
Medical Scheduler
Radnet 4.6
Medical receptionist job in Newark, DE
Job Description
Responsibilities
Launch Your Healthcare Career with RadNet Virtual Job Fair - Wednesday January 7th, 2026 9:00 AM - 3:00 PM EST
Looking to start a meaningful career in healthcare? Join us at RadNet Radiology's Virtual Job Fair on Wednesday January 7th, 2026, and explore our Medical Scheduler openings.
Position: Medical Scheduler
As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll:
Schedule, reschedule, and manage patient appointments
Provide friendly and professional customer service
Support patient care across our network of imaging centers
Why RadNet?
$17.00 hourly rate, PLUS monthly incentive/bonus opportunity!
Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match
Free imaging services for you and your immediate family
In-office role with real impact
Room to grow your career in a stable, supportive environment
You Bring:
Strong customer service, communication and phone skills
Basic computer and data entry skills
A customer-first attitude and attention to detail
Contact Center or Medical Experience a plus!
Location Info:
Job is located at 750 Prides Crossing, Red Wing, Suite 302A, Newark DE 19713
Whether you're changing careers or just starting out, this is your chance to join a mission-driven team that values your growth.
Register now to reserve your spot: ***************************************************************************
Take the next step toward a rewarding future in healthcare with RadNet!
$17 hourly 8d ago
Patient Registration
Amsurg Corp 4.5
Medical receptionist job in Newark, DE
AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************************ Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.
Benefits:
At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone
Collects patient identification cards
Collects patient insurance information
Ensures that documentation is completed and all necessary documents are signed by the patient
Updates patient accounts by recording personal and financial information in the revenue management system
Collects copayments and deductibles as needed
Records payments in the billing system or log as required
Issues receipts for payments received
Balances upfront collections at the end the shift
Notifies clinical when patient is ready to proceed to the clinical area
Accepts deliveries to the ASC, as needed
Maintains business office inventory and equipment by checking stock to determine inventory level
Receives and opens office mail as needed
Takes deposits to the bank as needed
Protects patients' rights by maintaining confidentiality of personal and financial information
Prepares patients charts for the following day
Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies
Strong knowledge of Microsoft Excel and Outlook
Attends all required education
Regular and predictable attendance required
Performs other miscellaneous duties as assigned
$30k-36k yearly est. 20d ago
Medical Receptionist
Simon Eye 4.7
Medical receptionist job in Wilmington, DE
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a MedicalReceptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
What You'll Do:
* Accurately enter and communicate patient charges
* Collect co-payments from patients as required by insurance guidelines
* Review registration information on file, verify insurance plan information
* Update and maintain patient insurance and demographic information
* Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
* Schedule patient appointments
* Communicate with providers and staff throughout daily events
What You'll Need:
* At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
* Ability to understand and communicate patient insurance information in a clear and professional manner
* Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
* Proficiency in using computer databases including typing accuracy
* High level of professionalism and self-motivation
* Ability to work at least one evening per week and two Saturdays per month to meet patient needs
About Us
We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life.
We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
$24k-30k yearly est. 5d ago
Patient & Family Representative (part-time)
Nemours
Medical receptionist job in Wilmington, DE
Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk!
Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization.
This is a part-time role,
Monday through Friday, 20 hours a week, 3:00PM to 7:00PM.
Position Responsibilities
Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center.
Completes inpatient visitor badging process to ensure patient and associate safety.
Keep families comfortable in Welcome Center, including during the bed assignment process, etc.
Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc.
Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours.
Provide bedside admissions to families as assigned during normal business hours.
May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit.
Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room.
Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion.
Position Requirements
High School Diploma required
Minimum of 6 months customer service experience required
#LI-AE1
$28k-35k yearly est. Auto-Apply 4d ago
Medical Receptionist
Simon Eye Associates 4.7
Medical receptionist job in Rehoboth Beach, DE
Job Description
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a MedicalReceptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
What You'll Do:
Accurately enter and communicate patient charges
Collect co-payments from patients as required by insurance guidelines
Review registration information on file, verify insurance plan information
Update and maintain patient insurance and demographic information
Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
Schedule patient appointments
Communicate with providers and staff throughout daily events
What You'll Need:
At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
Ability to understand and communicate patient insurance information in a clear and professional manner
Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
Proficiency in using computer databases including typing accuracy
High level of professionalism and self-motivation
Ability to work at least one evening per week and two Saturdays per month to meet patient needs
About Us
We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing
Eye Care for Life
.
We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
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