Medical receptionist jobs in Des Moines, IA - 217 jobs

Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative in our Internal Medicine at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced-level patient services primarily at our Downtown location with additional coverage as needed at our other Primary Care locations. * Provide patients with detailed customer service with registration as a direct contact and resource to patients, and will manage the flow of clinical scheduling, registration, patient materials, and communicating delays or changes. * This position will also serve as a resource for registration, scheduling, and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * Medical Experience in a medical office setting is preferred. * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations. * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you? * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays. * Health, dental, and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days, and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles, and transparent communication

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis. We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive: Serve with Heart: We meet our donor families where they are. We are dedicated to providing compassionate service to all. Drive and Embrace the Future: We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability Be Clear, Bold, and Respectful: We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better. Always Own It: We are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments. Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for. Job Title: Referral Response Coordinator Location: Altoona, Iowa or North Liberty, Iowa Exemption Status: Exempt salaried Schedule: Maximum of 11 24-hour call shifts/month Shift: 8am- 8am CST *holidays and weekends required Compensation: $63,300 - $79,100 annually *Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position. Job Title: Referral Response Coordinator Work System: Inspire the Gift Department/Group: Referral Eligibility Reports To: Manager of Referral Response Location: Altoona/North Liberty Position Type: Full-Time Exemption Status: Exempt OSHA Category: I IDN Culture Statement: Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis. Position Summary: This position works with Iowa Donor Network and hospital partners to manage the medical evaluation and coordination of organ, eye, and tissue donation opportunities. Evaluation and coordination is managed both remotely and onsite at the donor hospital. Essential Functions and Performance Responsibilities: Communication of daily staffing and response needs for Referral Response (RRC) team. Lead Daily Huddle call and report out on active referrals to other members of the organ team. Provide referral response to hospitals on potential organ donors, including onsite response per IDN protocols. Collaborate with hospital staff over the phone and in person to collect clinical information regarding potential organ donors utilizing information from medical records, medical history, and current health status. Collaborate with hospital staff over the phone and in person to ensure the donation opportunity is maintained. Support hospital partners onsite during the brain death testing process. Ensure effective verbal and written communication and collaboration with hospital staff, physicians, related donation agencies, and other Iowa Donor Network team members to maximize organ donation. Provide the IDN Organ Resource Supervisor (ORS) with a thorough chart review for donor suitability determination and medical management. Submit referral feedback via established internal forms to foster process improvement. Participate in process improvement and quality assurance activities. Actively participate in required RRC team and Organ team meetings. Position Qualifications and Education Requirements: Associate degree in nursing or allied health science or equivalent experience required. Licensed RN, Paramedic or RRT preferred. Minimum of 2 years of experience in a healthcare setting or hospital preferred. Minimum of 2 years of previous experience in organ donation. Skills and Abilities: Demonstrated ability to work in a fast-paced environment with a focus on timely, correct results. Exceptional ability to review medical information and communicate efficiently across multiple channels. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to provide excellent customer service to a diverse audience. Physical Requirements: Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st and COVID vaccine upon required timeline.) Work rotating on-call, variable schedule including days, nights, weekends, and holiday. Maximum base shifts per month is 11. Must have ability to assist outside the posted schedule. During peak, prolonged periods of donor case activity, must have the ability to travel within the service area (state of Iowa) and fill role of Referral Response Coordinator. Possible mental and visual fatigue associated with fast-paced, detailed work. Express ideas verbally and convey detailed or important spoken information. Receive detailed information through oral and auditory communication. Organizational Responsibilities: It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values. Employee's obligation to maintain the confidentiality of information shall survive the termination of employee's employment with IDN. All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.

Are you a kind and reliable resource? As a Patient Care Navigator at DMOS, you will guide patients through their orthopaedic journey with us by scheduling follow up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. In this full-time, clinic hour position you will work alongside a team of patient care navigators and clinical staff members to create an outstanding patient experience. You will be primarily working in our West Des Moines location but flexible to cover our Ankeny location as well as our Des Moines location if needed To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly. Here is What You Can Expect: Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow-up care. Utilizing Office 365 products to organize physician surgery schedule, insurance prior authorizations and communicating with hospital and ambulatory surgery center staff This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey Sitting at a desk for extended periods of time that may seem unnatural What We're Looking For: Calm. Ability to communicate calmly with patients and Physicians. Professional. Display a high-level of professionalism when interacting with patients and clinical staff members. Multi-tasker. Ability to handle multiple tasks at one time while staying organized. Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting. Experience. Prior exposure to patient care coordination. Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team. Why DMOS? Consistent schedule, no weekend coverage Friendly, fun and dedicated peers Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match) Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year) Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living! DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email *********************** for more questions.

Performs outpatient and inpatient registrations including financial clearance tasks and functions. Collects patient financial liability payments, provides general information to hospital users, patients, families, and physician offices. Ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service delivery areas to maximize patient flow and customer service. WHY CONSIDER US? * REFERRAL BONUS AVAILABLE! * DAILY PAY! * OVERTIME AVAILABLE! * BENEFITS AVAILABLE ON DAY ONE! * TUITION ASSITANCE! * AMPLE OPPORTUNITIES FOR GROWTH! WHAT IT TAKES TO SUCCEED: * High energy * Work well in high volume environment * Aligning to the Trinity Health Mission, Vision, and Core Values Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. QUALIFICATIONS Minimum Qualifications High school diploma or equivalent. HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Additional Qualifications (nice to have) Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles. In this position, you will work at PHC Univeristy Clinic in Des Moines and be scheduled about 32 hours per week, Monday, Tuesday, Wednesday, and Friday 8:30 AM - 5:00 PM with Thursdays Off. This position is eligible for our $5.00 per hour shift differential if you work a 3-hour shift either after 5 PM on weekdays or anytime on Saturdays. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply. This position requires Spanish and English language skills. What You Will Do * Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges. * Accurately documents messages and communicates to the appropriate individual. * Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies. * Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor. * Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility. * Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC. * Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms. * Helps patients apply for the sliding fee program. * Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols. * Scans all acquired patient documentation and accurately indexes into electronic health records. * Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers). * Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience. * Performs other duties as assigned. Qualifications You Need Required * A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role. * Excellent customer service skills and commitment to service excellence. * Effective verbal and written communication skills. * Good problem-solving skills with ability to apply critical thinking. * Takes initiative and demonstrates dependability. * Team oriented with ability to collaborate effectively with others. * Listening and reading skills with ability to follow written and verbal instructions. * Basic math skills with ability to count money and make change. * Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications. * Detail oriented with high degree of accuracy * Prioritization skills. * Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals. * Demonstrates professionalism with ability to remain calm in all situations and show empathy. Preferred * Bilingual Spanish/English communication skills, written and verbal. * Associate degree in related field. * Work experience in a community health center, medical or dental clinic, or in the essential functions of the * position. * Experience working with patient registration systems and electronic health records. * Experience using a multi line telephone system. * Experience working with and knowledge of clinical terminology and health insurance. We Take Care of Our People Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including: * Generous PTO accrual * Eight paid holidays * Tuition reimbursement program * 401k with company match * Medical, dental, vision * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounted pet insurance * PHC Pride rewards program Visit *************************** for a summary of PHC's benefits. Grow Your Career with PHC We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok Monday, Tuesday, Wednesday, Friday 8:30 AM - 5:00 PM Thursday Off 32 Hours Per Week

Concept by Iowa Hearing, part of AudioNova 1551 Valley West Dr. Valley West Mall, Suite 251 West Des Moines, IA 50266 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental and Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

At Wolfe Eye Clinic, we create Better Vision for a Better Life. We have an immediate opening for a full-time Patient Representative based in our Ames clinic. Responsibilities include: Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit. Patient registration and dismissal. Answering telephone calls in a clear professional manner. Making, canceling, and rescheduling patient appointments. Gathering, verifying, and entering demographic and insurance information. Collecting payments and issuing receipts. Opening and/or closing the clinic according to scheduled rotation. Maintaining patient records according to HIPAA guidelines. Effectively interacting with co-workers, physicians, and patients. Performing other duties as needed. Qualifications include: Ability to demonstrate strong patient service skills. Ability to effectively enter information into a variety of computer programs. Ability to portray a professional attitude and appearance. Ability to demonstrate strong verbal and written communication skills. Ability to thrive in a fast-paced environment. Preferred (but not required) qualifications are: Previous experience in a medical office. Previous experience with an electronic medical record or medical office software. If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply. EOE Qualifications Must be able to work full time, M-F clinic hours.

Patient Liaisons have many responsibilities related to customer service, equipment and service deliveries in the hospital, and marketing-related activities. This may include delivering medical equipment and supplies to patients in a timely and professional manner and teaching the patient how to use and maintain their equipment; initiating verification of patient insurance benefits; communicating the patient's financial responsibility to the patient, and collecting any amounts due using AdaptHealth provided electronic tools. Essential Functions and Job Responsibilities: * Be knowledgeable of and responsible for the current AdaptHealth policies and procedures that apply to this position. * Represent AdaptHealth in a professional manner in face-to-face contact with patients, referral sources, and hospital personnel. * Responsible for maintaining and increasing revenue from hospital/facility orders. * Develop and maintain a working knowledge of home equipment, insurance guidelines, eligibility, and reimbursement for patients * Responsible for fulfilling equipment orders and assuring that equipment is clean, in proper working order and quantities are correct, delivery instructions are correct, and required paperwork is taken to the patient. * Delivers/Picks up supplies and equipment in a courteous, accurate, and timely manner meeting the timely delivery goal for essential equipment. * Understands issues related to the most cost-effective delivery method for HME ordered. * Trains and educates patients and caregivers on the use of equipment and answers any inquiries they may have about services. * Informs new patients about their rights and responsibilities, whom to contact with questions, and how to contact the billing department. Responsible for informing patients about patient satisfaction surveys. * Responsible for initiating the insurance verification process and informing patients of their financial responsibility. * Discusses insurance coverage with the patient and arranges payment of the patient's financial responsibility. * Able to process credit and debit card payments using standard electronic tools. * Responsible for obtaining signatures of patient or caregiver for each piece of paperwork including the delivery ticket, assignment of benefits, care plan, and waiver of liability. * Documents date and time of delivery-on-delivery ticket and lists any problems or changes to the order and updates driving directions if necessary. * Responsible for returning dirty equipment to the closet and tagging broken equipment, including the branch name and brief description of the problem, for return to the repair area. * Responsible for troubleshooting and servicing all equipment and making decisions on switch-outs. * Conducts sales & service rounds within the assigned hospitals, promoting products and services provided by AdaptHealth to all health care professionals that they may encounter daily. * Increases referral volume from the facility by promotion within business lines and cross-selling among business lines through solicitation/facilitation of referral orders from referral sources. * Understands and maintains a balanced focus on the most profitable business lines. * Acts as a resource for referral source staff regarding Medicare, Medicaid, and private insurance documentation and reimbursement guidelines related to DME/RT/IV/HH equipment and services. * The assists the sales team in the planning and conducting of orientations and in-services to referral sources regarding HME equipment and services provided. * Obtains all required information and medical documentation to ensure complete, accurate, and timely processing of referrals. Strives to obtain MD order signatures and original prescriptions while on-site. * Assures that diagnoses and disease states warrant the need for prescribed equipment and services from a reimbursement standpoint. Suggests additional equipment and services if warranted based on diagnoses or makes appropriate recommendations. * Can execute the entire referral process, for all applicable product lines. * Coordinates with other departments to minimize delivery expenses and provide efficient service to customers. * Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling. * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliance with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills, and Abilities: * Excellent verbal and written communication skills * Excellent presentation skills * Excellent customer service skills * Product and service knowledge * Motivation for sales * Ability to work independently and with a team * Strong analytical and problem-solving skills with attention to detail * Ability to prioritize and manage multiple projects * Possess mental alertness and the ability to properly treat confidential information. * Proficient computer skills and knowledge of Microsoft Office Requirements Education and Experience Requirements: * High School Diploma or equivalent is required; Associate Degree from an accredited college is preferred * One (1) year of work related to health care, administrative, insurance, customer services, or management regardless of industry * The exact job experience considered must be DME, Diabetes, Incontinence Sales. * Valid and unrestricted driver's license in the state of residence Physical Demands and Work Environment: * Must be able to bend, stoop, stretch, stand, and sit for extended periods. * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use. * The work environment may be stressful at times, as overall office activities and work levels fluctuate. * Subject to long periods of sitting and exposure to the computer screen. * May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens * May be exposed to angry or irate customers, patients, or referral sources. * Ability to utilize a personal computer and other office equipment. * Must be able to lift 30 pounds as needed. * Physical and mental ability to provide clinical assessments * Ability to travel independently throughout the service area. * Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of the position.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Job Description Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.

This application is used for processing referrals from the International Alliance of Theatrical Stage Employees (IATSE) union, Local #67. Stagehands provide labor for any/all staging needs or movement of materials for a production. They work under the direction of the manager on duty or show personnel. Stagehand crew members make sure all stage requirements are met and safety standards upheld. At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Essential Job Duties and Responsibilities Following instructions Loading in and loading out of stage scenery and soft goods Support of other department as requested Experience Needed/Certification: Follow instructions Know stage directions Proper lifting and pushing technique Additional Job Requirements / Pertinent Information Position requires event work during evening/weekends Regular lifting of up to 50lbs Occasional lifting between 50-75lbs Regular: standing, walking, sitting, using hands, reaching with hands and arms, talking/hearing, vision, ability to focus Occasional: climbing, balancing, stooping, kneeling, crouching, crawling, distant/color/depth perception Environment involves occasional: wetness, humidity, nearness of moving mechanical parts, working in high precarious places, risk of electric shock Noise level is moderate

Job Description Patient Advocate Specialist Des Moines, IA ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more. Salary: $55.000/year, plus the opportunity to earn monthly performance-based bonuses.

Reports To The Planning and Scheduling Coordinator will report to the Planning & Scheduling Manager. The Planning and Scheduling Coordinator (PSC) will oversee production planning and develop/manage schedules and delivery priorities across all product lines. This critical role develops master schedules based on customer priorities and plant capacity, utilizing applicable company business systems, tools and information. The PSC will distribute, communicate, track and manage schedules alongside Production, Quality and Engineering/Project Management Leadership. This position requires strong leadership, management and team skills. The PSC also requires a strong customer-focus and will strive for schedule compliance and on-time delivery every day. Responsibilities and Duties Assist with the planning and scheduling efforts for the entire company's operations. Focus on accurate and detailed planning, effectively formulating plans and schedules to balance demand against available capacity. Understand high-level trends and forecasts that stem from the S&OP process; from those forecasts develop relevant production plans (work to balance/level load the facility). Likewise, identify potential bottlenecks/issues and prepare plans to optimize flow and output. Escalate concerns in terms of capacity, headcount, etc. for resolution. Publish, manage and maintain production schedules while balancing against inventory, resources and capacity. Adjust schedules based on operational changes. Ensure communication and understanding of schedules is always current. Track schedule compliance and monitor performance/results on a real-time basis. Monitor and track all applicable delivery metrics; these include PTS (Performance-To-Schedule in production), RTS (Ready-To-Ship completion dates) and OTD (On-Time Delivery to customers). Act as liaison between multiple departments to manage, maintain, control and achieve the production schedule. Collaborate with leadership to monitor the status of projects to ensure customers, stakeholders, and vendors are communicated with accordingly. Utilize project management software for setting up, establishing and scheduling jobs. Place high visibility on at-risk jobs and help prioritize and maintain their schedules by working directly with the production and QA teams on a daily basis. Drive productivity and continuous improvement in all tasks and processes. Additional duties as assigned. Requirements Qualifications High school diploma or equivalent required. Relevant college degree such as business, engineering, technology required, experience can be considered in lieu of relevant degree. APICS (or comparable) certification in Planning/Scheduling strongly preferred. Experience in a manufacturing/production environment preferred/desirable. Proficient in Microsoft Office Suite, Google, or similar software. Strong analytical and problem-solving skills. Strong decision-making skills. Ability to communicate and collaborate with other teams and team members. Interpersonal skills, with the ability to establish effective professional relationships with employees and leadership through all departments. Physical Requirements Typically sits, grasps items, and performs keyboarding for the regular operation of a computer. Stand, walk, bend, reach or otherwise move about regularly. Lift, move, or otherwise transfer items up to 40 lbs. occasionally. Occasional exposure to typical manufacturing production physical hazards.

We are seeking a skilled and dedicated Patient Service Representative - Call Center to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our employees the ability to bring their authentic selves to work every day, providing compassionate care for our patients in a collaborative, supportive work environment. We want YOU to join the Iowa Rad family! We truly care about our employees, their health and well-being, and their career goals and aspirations. The ideal Patient Service Representative - Call Center will play a crucial role in helping us continue to be the premier provider of radiologic services in Iowa by providing high-quality imaging services, ensuring patient safety, and delivering accurate diagnostic information. Responsibilities of the Patient Service Representative - Call Center: Call Center & Administrative Functions Answer a high-volume, multi-line phone system promptly and professionally, routing calls and delivering messages accurately and in a timely manner. Schedule diagnostic imaging exams and procedures across all modalities for multiple IDIPC clinics. Demonstrate knowledge of radiology procedures, exam preparation requirements, and scheduling protocols. Accurately schedule appointments using the RIS system and maintain complete and up-to-date patient records. Initiate and maintain positive public relations with patients, visitors, clinic staff, and referring physician offices. Process patient registrations, collect payments, and verify demographic and insurance information as required. Utilize and become proficient in Abbadox, Epic, and the Shoretel multi-line phone system. Metrics: Must handle a minimum of 100 calls/day. Customer Service Provide clear, courteous, and professional communication to patients, including explaining appointment details and preparation instructions. Handle patient inquiries, concerns, and issues with empathy, discretion, and efficiency. Maintain patient confidentiality and comply with HIPAA and organizational policies at all times. Other Responsibilities Attend staff meetings and required training sessions. Report issues related to staffing, workflow, morale, or procedures to the Clinic Supervisor. Notify the Clinic Supervisor of supply or operational needs. Qualifications of the Patient Service Representative - Call Center: Education High school diploma or equivalent Knowledge, Skills, and Abilities Previous reception or call center experience required Previous medical experience preferred. Must have a fundamental knowledge of typing and filing techniques. Must be able to read, write, and speak fluent English. Excellent verbal and written communication skills, with the ability to convey complex information to non-technical stakeholders. Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment. Ability to work independently while contributing positively to a team environment. Physical, Mental, and Visual Effort Continuous speaking, hearing, and visual effort. Must have the ability to communicate effectively and work independently. Continuous mental and visual concentration requiring attention-to-detail and accuracy. Working conditions are typical to a normal office or individual home office environment. Must possess manual dexterity to operate computer and other office equipment. Ability to perform repetitive tasks associated with technology use (phone, computer, applications, and software). Must be able to bend, stoop, kneel, or crouch as part of job functions. Ability to lift and carry up to twenty-five (25) pounds when necessary. Benefits include but are not limited to: Health, Dental, and Vision insurance Life Insurance Short-term and Long-term Disability Insurance Paid Time Off and Paid Holidays 401k Retirement Plan Referral Program Iowa Radiology, Professional Medical Management (PMM), and Iowa Diagnostic Imaging and Procedure Center (IDIPC), are equal opportunity employers. We are committed to fostering a diverse, inclusive, and respectful workplace. All qualified candidates are given equal employment opportunity without regard to race, color, national origin, sex, gender identify, sexual orientation, age, disability, religion, or any other characteristic protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available to individuals with disabilities from the application process and throughout employment with any of our companies.

We have a fantastic opportunity for a dental office Front Desk Coordinator with Des Moines Pediatric Dental Center! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority. Requirements: Bilingual preferred Schedule: Mon-Tues 7:30 am-5:00 pm Wed 7:30am-4:30pm Thurs-Fri 8:00am -4:30pm Education and Experience: Minimum high school diploma, or equivalent. Experience working in a professional, medical, or dental environment with direct customer service is desired. Specific Skills: Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships. Ability to travel between multiple locations. Customer service oriented and able to communicate with a pleasant demeanor at all times. Effective written and verbal communication with all staff and management. Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner. Strong PC skills and ability to learn and successfully use new programs as required. Benefits: Paid Time Off Paid Holidays Medical, Dental and Vision benefits Health Savings Account, Flex Spending 401K Short and Long Term Disability Insurance Life Insurance

Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects. Job Description New Year, New Career. Join the Safelite Family! This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims. Find a career. Gain a family. Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance. Qualifications REQUIREMENTS: Must be 16+ years of age High school diploma or equivalent (or actively enrolled) Prior experience in customer service preferred Ability to operate a computer and telephone systems while seated for extended periods of time Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers Additional Information Apply now! We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.

Your experience matters At MercyOne Clive Rehabilitation Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants And much more... Patient Access Representative Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage. Reports to: Assistant Director of Patient Registration Education: High school diploma or equivalent Required or 3 years of directly related experience may be substituted for the required education. Essential Functions: Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate. Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment. Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable. Collects co-pays and other funds from patients based upon established criteria. EEOC Statement: MercyOne Clive Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

We are looking for a proactive and personable Front Desk Office Coordinator to join our team in Urbandale, Iowa. In this contract role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and detail-oriented environment. This position requires strong organizational skills and a customer-focused approach to support daily office operations effectively. Responsibilities: - Answer incoming calls promptly and with attention to detail, directing them to the appropriate departments or individuals. - Greet visitors and guests warmly, ensuring a positive and detail-oriented first impression. - Perform various clerical tasks such as filing, data entry, and maintaining office records. - Handle incoming and outgoing mail, including sorting and distributing correspondence. - Support office operations by assisting with administrative duties as needed. - Maintain a clean and organized reception area. If you are looking to continue on in a customer facing position, PLEASE APPLY TODAY! Call 515.706.4974 or go to our Robert Half website. Requirements Requirements: - At least 1 year of experience in a receptionist or front desk role. - Strong customer service skills with the ability to interact professionally with diverse individuals. - Proficiency in basic clerical tasks such as filing, data entry, and handling mail. - Excellent organizational skills to manage multiple tasks efficiently. - Ability to communicate effectively both verbally and in writing. - Familiarity with office equipment and technology. If you are looking to continue on in a customer facing position, PLEASE APPLY TODAY! Call 515.706.4974 or go to our Robert Half website. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .