Medical receptionist jobs in Dover, DE

Job Description Responsibilities The Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. ESSENTIAL DUTIES AND RESPONSIBILITIES Displays excellent communication skills and telephone etiquette. Answers incoming calls in a courteous and professional manner-identifies self and company. Follows workflow and protocol to ensure HIPAA compliance. Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health. Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol. Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol. Shows care and compassion for all callers. Maintains good rapport with referring physicians, admins and clinical site staff. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Updates account information at the point of scheduling. Communicates and interacts with all departments effectively and professionally. Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations. Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats. Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement. Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE Must be able to type fluently while speaking with callers. Must reside within 50 miles of our Newark DE contact center Knowledge of medical terminology. Knowledge of medical insurance plans. Ability to schedule patients rapidly and accurately. General knowledge of computers and Microsoft Office software. Provides clear written and verbal communication. Detail-oriented. Ability to multi-task and be organized. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 verify.

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. Pay Range: $18.00 - $18.70 This is the perfect opportunity to grow with an expanding organization! Apply today!

Job DescriptionBenefits: Bonus based on performance Company parties Flexible schedule Free food & snacks Opportunity for advancement Training & development Medical Receptionist Kids and Teens Pediatrics of Dover is dedicated to improving the health and lives of children. As one of the top-rated pediatric practices in Dover, DE, Kids and Teens Pediatrics provides care through a dedicated team of medical providers, staff, and administrators. Providing comprehensive, high-quality care and servicing as an advocate for children and their health has been Kids and Teens Pediatrics' commitment since our establishment in 2015. Our practice and community have grown since our establishment, and today, our practice serves many patients and families in our area. As our practice continuously expands, we seek to add to our medical providers, staff, and administrators team. As a Medical Receptionist at Kids and Teens Pediatrics of Dover, you will collaborate with and work independently from our administrative and clerical staff. Your responsibilities will include greeting visitors, maintaining appointments and providing direction to people in person and over the phone, managing email and phone systems, performing clerical duties, and disseminating information to medical, administrative staff, and management staff. Job Duties: Professionally greet patients, family, and visitors in person or over the phone; answer or refer inquiries as needed. Confirm and schedule appointments Retrieve patient information and documentation the day before the appointment; review to ensure proper documentation is on file. Register new patients upon accurate completion of registration forms and medical record transfer forms by electronically entering demographics, insurance information, and additional information provided in the forms Check-in patients electronically by appointment time and collect appropriate copays and account balances; verify patient demographics and insurance and update system as needed, including scanning new insurance cards; schedule well visits due for patients; address any other open items. Check-out patients electronically and ensure that all requests are fulfilled before the patients departure. Maintain fax and scan portals by distributing to appropriate personnel, and uploading to patient EHR Verify and ensure the distribution of necessary paperwork/forms needed for school, daycare, sports, or other outside services as requested by parent/guardian. Keep office supplies ready by inventorying stock, submitting inventory to management, and verifying receipt of items ordered. Assist management in maintaining the office inventory and placing orders for new materials as needed. Reconcile charges to payments after the business day Maintains a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations. Respect and promote patient confidentiality at all times and follow HIPAA guidelines. Serve and protect the practice by adhering to professional standards, policies, procedures, and federal, state, and local requirements. Demonstrate flexibility and be professional at all times. Adhere to all applicable policies, procedures, rules, and regulations. Other duties as assigned and needed Preferred (and Required) Education and Experience: Minimum of Two-years in customer service [Required] Minimum of One-year of EMR/EHR experience [Preferred] Minimum of Two-years experience in a medical office [Preferred] Minimum of One-year medical terminology [Preferred] High school or Equivalent [Required] Preferred (and Required) Skillset: Excellent Written and Verbal Communication Skills Strong EMR and General Computer Skills Strong Customer Service Skills High Level of Professionalism and Teamwork Intermediate to Fluent Level Spanish [Preferred] Experience: Customer service: 2 years (Required) Medical terminology: 1 year (Preferred) EMR/EHR Systems: 1 year (Preferred

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness. As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care. We are seeking a full-time, 40-hour Patient Access Representative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH. The schedule for the Patient Access Representative is: Monday, Wednesday, Friday: 8:30am to 5:00pm Tuesday, Thursday: 9:30am to 6:00pm Job Summary The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization. Are you ready to bring your talent to this team and join us in moving health care forward? Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a healthcare setting, with a focus on patient access and registration 2-3 years required Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Old Rollinsford Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates. What You'll Do: Accurately enter and communicate patient charges Collect co-payments from patients as required by insurance guidelines Review registration information on file, verify insurance plan information Update and maintain patient insurance and demographic information Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Schedule patient appointments Communicate with providers and staff throughout daily events What You'll Need: At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment Ability to understand and communicate patient insurance information in a clear and professional manner Ability multi-task; to work quickly and accurately while maintaining a positive patient experience Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work at least one evening per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades! Powered by JazzHR ja Gdl718TC

Job Description Office Based Patient Service Specialist (PSS) Job Summary: The Patient Services Specialist (PSS) is part of a cross-trained team that performs the following processes necessary for efficient operational function of a health center: pre-registration, registration, appointment confirmation, scheduling, and answer inbound phone calls. The position is responsible for greeting the patient and providing quality customer service. Receives co-payments and gives appropriate receipts to patients, and records payments in practice management system. Verifies insurance information, assists with enrollment in sliding fee and other benefit products. Scans patient related documents to electronic health record (EHR). This is a non-exempt, full-time position in pay grade 1 with the pay range of $16.17 - $19.41. The Patient Service Specialist reports directly to the Practice Manager and/or Operations Director. Required Skills/Abilities: Must be proficient with technology and computer skills including Microsoft software. Must have basic math skills. The ability to handle cash and accurately complete bank deposit slips. Medical or dental terminology a plus. Education and Experience: High school diploma or equivalent Previous customer service experience Preferred experience in various medical settings to include medical, dental, or behavioral health. Working Conditions and Physical Requirements: Primarily office-based work Travel to various sites required Standards of Behavior: Commitment To Service Respect Quality Teamwork Patient Focus Integrity Accountability Caring & Compassion Professionalism Listening & Responding Safety AIDET Job Related Competencies: Empathetic Outlook- The ability to perceive and understand the feelings and attitudes of others; the ability to place oneself “in the shoes” of another and to view a situation from their perspective. Attention to Detail - The ability to process detailed information effectively and consistently. Problem Solving- Identifies and analyzes problems weighing the relevance and accuracy of available information. Generates and evaluates alternative solutions and makes effective and timely decisions. Communicates Effectively- Developing and delivering multi-mode communication that conveys a clear understanding of the unique needs of different audiences. Values And Ethics - Serving with integrity and respect in personal and organizational practices. Ensuring decisions and transactions are transparent and fair. Time Management- The ability to effectively manage one's time and resources to ensure that work is completed efficiently. Commitment to Community: Choptank Community Health System (CCHS) is committed to creating a safe and open healthcare environment that improves health outcomes and values and respects the unique experiences and perspectives of both patients and staff by: Prioritizing access for all individuals; Offering ongoing training for staff to promote health awareness, preventive measures and early detection for the varied patient population on the Eastern Shore; Actively engaging with patients, families and staff; Fostering a workplace culture in which everyone is treated with dignity. Duties/Responsibilities: Customer Service Greets patients in a professional manner as they enter the health center. Demonstrates AIDET with all patients, guests, and staff interactions. Consistently answers calls within 3rd ring. Always follows established procedures for handling patient calls and visits. Communicates with patients in a professional manner on the telephone. Notifies Triage Registered Nurse of all emergent patient phone calls as per triage policy. Adheres to and models CCHS Standards of Behavior Works with the clinical staff to coordinate patient flow Keeps patients informed of wait times. Addresses patient concerns with site-based leadership in a timely and responsive manner. Always maintain patient confidentiality. Appointment scheduling Accurately and thoroughly schedule patients according to schedule templates and scheduling guidelines. Informs patients of past due balances, copays, and sliding fee renewal dates when scheduling appointments. Actively manages appointment waitlist. Strives to meet a first call resolution with inbound patient calls. Perform confirmation calls per the appointment reminder procedure. Documents no show and cancel status in the practice management system. Sends no show letters and tracks no show occurrences. Manages same day requests in coordination with clinical team. Follows dental emergency walk in procedure. Reschedules patient appointments as needed. Monitors schedule requests and tickler system for needed appointments. Effectively troubleshoot errors in schedule with site-based leadership. Proactively monitors schedules for provider PAL and meetings that will require appointment rescheduling. Troubleshoots online portal scheduling errors. End of day review verifying all appointments are checked out or documented as no show. Prints the next day schedules for each provider daily. Registration Utilizes 3rd party registration system to update demographic data. For patients unable to use electronic system, will enter and edit appropriate demographic data on patients accurately. Verify demographics, contact numbers, and emergency contacts at every visit. Verifies insurance eligibility and frequencies at every visit per established procedure for all scheduled patients. Appropriate completion of noncovered forms for noncovered services, in accordance with insurance coverage. Ensures sliding fee applications are offered to every patient and updated annually. Determines patient's eligibility with the sliding scale and verifies proof of income consistent with current policies. Ensures all registration forms are completed during first appointment and verified at every visit and signatures are obtained annually Ensures all insurance information is verified at every visit For new patients, verifies that all required forms are completed prior to registration. For established patients, ensures all registration forms are updated and signed annually. Verifies and updates VFC status. Updates patient's preferred pharmacy. Converts patients reaching the age of majority to their own guarantor. Payment Collection Receives copayments, self-payments, and gives appropriate receipts Keeps money secure and balanced in locked cash drawer. All monies collected are reconciled daily and placed in the safe at the end of day. Financial Operations Assists patients with billing issues, working with CCHS billing department. End of day review performed in practice management system including collections and cash reconciliation. Performs Other Duties as Required Keeps electronic health record (EHR) buckets current, reviewing at least daily. Takes initiative to solve problems, prioritizes effectively, and recommends improvements to site-based leadership. Traveling to other CCHS locations to provide coverage as needed. Consistently displays professionalism during interaction with CCHS customers, staff, and clinicians. Attends and engages in weekly huddles, monthly site meetings, department meetings, and all staff meetings as required. Maintains inventory of office supplies by communicating low stock to designated person. Ensures the front desk area and patient waiting areas are neat and presentable to assure safe environment. Responsible for mail and package deliveries. Works with other staff to achieve a desirable working environment. Regular, reliable attendance is a requirement of this job. Benefits: Tuition and education assistance Certification scholarships available Paid holidays (9) Flexible paid time off and vacation scheduling 403(b) 403(b) matching Employee assistance program Flexible spending account Health insurance Dental insurance Vision coverage Life insurance Referral program Employee wellness program Discretionary Bonuses Choptank Community Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital or family status, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Patient Advocate / Receptionist - PART-TIME - TUESDAY / THURS / SATURDAY Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Receptionist sought for Tues/Thus/Saturday hours at Delaware County Women's Center (DCWC). Conveniently located on the grounds of Crozer-Chester Medical Center, DCWC is a state-licensed facility providing abortion care in which team members are committed to advocating and caring for patients seeking legal, safe, compassionate abortion services. Patient Advocate and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources Serving as an advocate to patients, their partners and families, providing referrals when necessary Running basic lab tests for iron level and Rh - no special experience needed - only requires HS Diploma / GED Front Desk Receptionist and Financial Intake Responsibilities include: Performing patient check-in, chart preparation Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Strong attention to detail and familiarity with cash handling procedures highly desirable. Ideal candidates possess: High School Diploma or GED required for basic lab responsibilities Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Previous cash-handling / bookkeeping / medical office billing experience Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems Bilingual candidates preferred, Spanish-speaking highly sought . Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Pay range: $16 - $18 per hour Benefits: Aflac, 401k retirement plan with employer match DCWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation. To learn more about DCWC please visit ********************************************************

Job Description You will use a cutting edge telephone technology system to handle calls in the following manner: * Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus). * Assist callers, answer frequently asked questions, and provide information as supplied to you. * Take accurate messages when necessary and transmit electronically to other members of our staff. * Utilize web-based software applications to schedule appointments on behalf of our service department. * Read and interpret detailed call handling instructions as provided . * Function as an effective team member with colleagues to accurately serve the needs of our customers. * General office administration. Other duties as assigned. Job Requirements: * Clear, articulate telephone voice. * Willing to work flexible hours. * Grammatically correct use of English both spoken and written (bilingual Spanish a big plus) * Transportation and ability to report to work reliably as scheduled. Compensation : Competitive Pay- $16.00 hourly pay. Full Benefits Package - Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness Opportunities for growth Paid vacation 15 days depending on years of service 5 days of sick leave Paid leave up to 6 holidays Up to 3 days of bereavement leave Employee assistance program; and unpaid personal leaves absence (in limited circumstances) Employee discount program Friendly work environment

Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Physical Requirements:** **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Cardiology Practice (Outpatient Office Services) Locations: Cambridge, Chestertown, Denton, Easton, and Queenstown At Shore Medical Group/ Cardiology a member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description J General Summary: Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Travel between sites may be required based on coverage needs Performs other duties as assigned. Qualifications Education & Training: High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-25.99/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Job Description Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office! Stephen Simmons - State Farm Agency, located in Aberdeen, MD has an immediate opening for a full-time Bilingual (Spanish) Receptionist/Front Office - State Farm Team Member. Must be fluent in both English and Spanish. Responsibilities include but not limited to: Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems. Be the first point of contact and redirect calls or handle based on customer needs Handle incoming and outgoing mail Update policyholders contact information such as phone number and email address Print and fax proof of insurance or send proof of insurance to the customer As State Farm Agent Team Member, you will receive... Hourly pay Paid time off (sick time and vacation) Paid holidays Employer paid group health insurance Matching 401(k) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Bilingual Spanish/English Dependable and have a track record of providing excellent customer service to client Quick learner with excellent phone skills/manners Excellent communication skills - written, verbal and listening Must have a dependable vehicle to and from work Property and Casualty (must be able to obtain) Life and Life license (must be able to obtain) Must have a clean criminal background/ Background check will be performed If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description We're making great healthcare easy for all. Will you join our team? Delivering great healthcare begins with you. That's because our Medical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors. Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential Key Responsibilities - your typical day Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients. Make outbound phone calls including following up on patient voicemails. Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence. Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs. Qualifications 6+ months' experience in a healthcare setting strongly preferred Strong phone skills, including active listening while researching the patient's account Familiarity with healthcare practices Excellent communication skills Ability to work independently with minimal supervision A minimum of a high school diploma or GED is required. Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting Experience on EMR, especially athena Net is preferred Get to know vybe We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career. Ready to make a difference? Good, we are too! Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood! Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves. Grow your career as part of a caring team! You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction. We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed. We believe in the work we do and in having fun while doing it! We share your values! Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients. We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly. Ready to join our team? Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Requirements 2+ years of customer service, administration, or sales experience is preferred. Strong communication and multitasking abilities. Ability to work flexible hours, including evenings and weekends. Background check required. Consistent and reliable. Comfortable in water and willing to participate in swim lessons when required. Perks Include Pay rate starting at $15.13/hr. Consistent schedules. Career growth opportunities. Free swim lessons for children or grandchildren. Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you! Salary Description $15.13+

Job Description Responsibilities Launch Your Healthcare Career with RadNet Virtual Job Fair - Wednesday January 7th, 2026 9:00 AM - 3:00 PM EST Looking to start a meaningful career in healthcare? Join us at RadNet Radiology's Virtual Job Fair on Wednesday January 7th, 2026, and explore our Medical Scheduler openings. Position: Medical Scheduler As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll: Schedule, reschedule, and manage patient appointments Provide friendly and professional customer service Support patient care across our network of imaging centers Why RadNet? $17.00 hourly rate, PLUS monthly incentive/bonus opportunity! Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match Free imaging services for you and your immediate family In-office role with real impact Room to grow your career in a stable, supportive environment You Bring: Strong customer service, communication and phone skills Basic computer and data entry skills A customer-first attitude and attention to detail Contact Center or Medical Experience a plus! Location Info: Job is located at 750 Prides Crossing, Red Wing, Suite 302A, Newark DE 19713 Whether you're changing careers or just starting out, this is your chance to join a mission-driven team that values your growth. Register now to reserve your spot: Take the next step toward a rewarding future in healthcare with RadNet!

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

You will use a cutting edge telephone technology system to handle calls in the following manner: * Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus). * Assist callers, answer frequently asked questions, and provide information as supplied to you. * Take accurate messages when necessary and transmit electronically to other members of our staff. * Utilize web-based software applications to schedule appointments on behalf of our service department. * Read and interpret detailed call handling instructions as provided . * Function as an effective team member with colleagues to accurately serve the needs of our customers. * General office administration. Other duties as assigned. Job Requirements: * Clear, articulate telephone voice. * Willing to work flexible hours. * Grammatically correct use of English both spoken and written (bilingual Spanish a big plus) * Transportation and ability to report to work reliably as scheduled. Compensation : Competitive Pay- $16.00 hourly pay. Full Benefits Package - Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness Opportunities for growth Paid vacation 15 days depending on years of service 5 days of sick leave Paid leave up to 6 holidays Up to 3 days of bereavement leave Employee assistance program; and unpaid personal leaves absence (in limited circumstances) Employee discount program Friendly work environment

At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description We are seeking a detail-oriented and efficient Front Office Coordinator (PRN) to join our healthcare team in Easton, United States. In this role, you will be responsible for managing the front desk operations and ensuring smooth patient flow in our facility on an as-needed basis. Greet and check-in patients, verifying their information and insurance details Schedule and manage appointments using our electronic scheduling system Answer phone calls, respond to inquiries, and direct calls to appropriate departments Maintain a clean and organized reception area Collect and process patient payments and co-pays Assist with medical records management and filing Coordinate with clinical staff to ensure efficient patient flow Perform general administrative tasks such as data entry, faxing, and scanning documents Ensure compliance with HIPAA regulations and maintain patient confidentiality Assist with other administrative duties as assigned Qualifications High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred Previous experience in healthcare front office or administrative roles preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Proficiency in MS Office and familiarity with electronic scheduling software Knowledge of medical terminology and understanding of healthcare operations Familiarity with medical insurance and billing processes Customer service-oriented with a professional demeanor Ability to work flexible hours, including evenings and weekends as needed Medical office certification (e.g., Certified Medical Administrative Assistant) a plus Detail-oriented with a commitment to accuracy and efficiency Ability to maintain patient confidentiality and comply with HIPAA regulations Additional Information Traveling is required. All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $17-$25.99 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude. The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager. Responsibilities: Greet and assist parents, children, and guests with check-ins and general inquiries. Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings. Make sure the family experience is dedicated to safety, fun, and results-driven. Provide tours and help to direct families throughout the facility. Complete prospect leads and sales phone calls to drive student enrollment. Handle registration, payments, and member accounts with accuracy. Support staff in maintaining a clean and safe facility environment. Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus. Requirements 2+ years of customer service, administration, or sales experience is preferred. Strong communication and multitasking abilities. Ability to work flexible hours, including evenings and weekends. Background check required. Consistent and reliable. Comfortable in water and willing to participate in swim lessons when required. Perks Include Pay rate starting at $15.13/hr. Consistent schedules. Career growth opportunities. Free swim lessons for children or grandchildren. Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you! Salary Description $15.13+

Job Description Office Based Patient Service Specialist (PSS) Job Summary: The Patient Services Specialist (PSS) is part of a cross-trained team that performs the following processes necessary for efficient operational function of a health center: pre-registration, registration, appointment confirmation, scheduling, and answer inbound phone calls. The position is responsible for greeting the patient and providing quality customer service. Receives co-payments and gives appropriate receipts to patients, and records payments in practice management system. Verifies insurance information, assists with enrollment in sliding fee and other benefit products. Scans patient related documents to electronic health record (EHR). This is a non-exempt, full-time position in pay grade 1 with the pay range of $16.17 - $19.41. The Patient Service Specialist reports directly to the Practice Manager and/or Operations Director. Required Skills/Abilities: Must be proficient with technology and computer skills including Microsoft software. Must have basic math skills. The ability to handle cash and accurately complete bank deposit slips. Medical or dental terminology a plus. Education and Experience: High school diploma or equivalent Previous customer service experience Preferred experience in various medical settings to include medical, dental, or behavioral health. Working Conditions and Physical Requirements: Primarily office-based work Travel to various sites required Standards of Behavior: Commitment To Service Respect Quality Teamwork Patient Focus Integrity Accountability Caring & Compassion Professionalism Listening & Responding Safety AIDET Job Related Competencies: Empathetic Outlook- The ability to perceive and understand the feelings and attitudes of others; the ability to place oneself “in the shoes” of another and to view a situation from their perspective. Attention to Detail - The ability to process detailed information effectively and consistently. Problem Solving- Identifies and analyzes problems weighing the relevance and accuracy of available information. Generates and evaluates alternative solutions and makes effective and timely decisions. Communicates Effectively- Developing and delivering multi-mode communication that conveys a clear understanding of the unique needs of different audiences. Values And Ethics - Serving with integrity and respect in personal and organizational practices. Ensuring decisions and transactions are transparent and fair. Time Management- The ability to effectively manage one's time and resources to ensure that work is completed efficiently. Commitment to Community: Choptank Community Health System (CCHS) is committed to creating a safe and open healthcare environment that improves health outcomes and values and respects the unique experiences and perspectives of both patients and staff by: Prioritizing access for all individuals; Offering ongoing training for staff to promote health awareness, preventive measures and early detection for the varied patient population on the Eastern Shore; Actively engaging with patients, families and staff; Fostering a workplace culture in which everyone is treated with dignity. Duties/Responsibilities: Customer Service Greets patients in a professional manner as they enter the health center. Demonstrates AIDET with all patients, guests, and staff interactions. Consistently answers calls within 3rd ring. Always follows established procedures for handling patient calls and visits. Communicates with patients in a professional manner on the telephone. Notifies Triage Registered Nurse of all emergent patient phone calls as per triage policy. Adheres to and models CCHS Standards of Behavior Works with the clinical staff to coordinate patient flow Keeps patients informed of wait times. Addresses patient concerns with site-based leadership in a timely and responsive manner. Always maintain patient confidentiality. Appointment scheduling Accurately and thoroughly schedule patients according to schedule templates and scheduling guidelines. Informs patients of past due balances, copays, and sliding fee renewal dates when scheduling appointments. Actively manages appointment waitlist. Strives to meet a first call resolution with inbound patient calls. Perform confirmation calls per the appointment reminder procedure. Documents no show and cancel status in the practice management system. Sends no show letters and tracks no show occurrences. Manages same day requests in coordination with clinical team. Follows dental emergency walk in procedure. Reschedules patient appointments as needed. Monitors schedule requests and tickler system for needed appointments. Effectively troubleshoot errors in schedule with site-based leadership. Proactively monitors schedules for provider PAL and meetings that will require appointment rescheduling. Troubleshoots online portal scheduling errors. End of day review verifying all appointments are checked out or documented as no show. Prints the next day schedules for each provider daily. Registration Utilizes 3rd party registration system to update demographic data. For patients unable to use electronic system, will enter and edit appropriate demographic data on patients accurately. Verify demographics, contact numbers, and emergency contacts at every visit. Verifies insurance eligibility and frequencies at every visit per established procedure for all scheduled patients. Appropriate completion of noncovered forms for noncovered services, in accordance with insurance coverage. Ensures sliding fee applications are offered to every patient and updated annually. Determines patient's eligibility with the sliding scale and verifies proof of income consistent with current policies. Ensures all registration forms are completed during first appointment and verified at every visit and signatures are obtained annually Ensures all insurance information is verified at every visit For new patients, verifies that all required forms are completed prior to registration. For established patients, ensures all registration forms are updated and signed annually. Verifies and updates VFC status. Updates patient's preferred pharmacy. Converts patients reaching the age of majority to their own guarantor. Payment Collection Receives copayments, self-payments, and gives appropriate receipts Keeps money secure and balanced in locked cash drawer. All monies collected are reconciled daily and placed in the safe at the end of day. Financial Operations Assists patients with billing issues, working with CCHS billing department. End of day review performed in practice management system including collections and cash reconciliation. Performs Other Duties as Required Keeps electronic health record (EHR) buckets current, reviewing at least daily. Takes initiative to solve problems, prioritizes effectively, and recommends improvements to site-based leadership. Traveling to other CCHS locations to provide coverage as needed. Consistently displays professionalism during interaction with CCHS customers, staff, and clinicians. Attends and engages in weekly huddles, monthly site meetings, department meetings, and all staff meetings as required. Maintains inventory of office supplies by communicating low stock to designated person. Ensures the front desk area and patient waiting areas are neat and presentable to assure safe environment. Responsible for mail and package deliveries. Works with other staff to achieve a desirable working environment. Regular, reliable attendance is a requirement of this job. Benefits: Tuition and education assistance Certification scholarships available Paid holidays (9) Flexible paid time off and vacation scheduling 403(b) 403(b) matching Employee assistance program Flexible spending account Health insurance Dental insurance Vision coverage Life insurance Referral program Employee wellness program Discretionary Bonuses Choptank Community Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital or family status, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.