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Medical Staff Coordinator
Pacer Staffing
Medical receptionist job in Great Barrington, MA
Job Title - Medical Staff Coordinator
Facility Location - 29 Lewis Ave, Great Barrington, MA 01230, United States
Gross Weekly - $2,200
Shift - (5x8 hours) 8:00 AM - 4:30 PM
Job Description -
Demonstrated critical thinking skills, verbal, written communication skills, tact, good judgment and organizational skills.
Must be detail oriented, a self starter with ability to work independently within job guidelines and be a team player.
Excellent secretarial skills (typing, word processing, Dictaphone or shorthand).
Knowledge of medical terminology helpful, but not required.
Must have flexibility to attend early morning or evening meetings.
Must demonstrate ability to hold all matters conducted in the Medical Staff Office in confidence.
Submission Requirements
3 years minimum Staff Coordinator experience in a Hospital setting required
Must be able to shine in high pressure position encompassing office management skills in a hospital office setting
Associate's Degree in Business or Executive Secretarial Program
Current NAMSS (National Association of Medical Staff Services) Cert Strongly preferred
Traveler must have their own vehicle for this assignment
$2.2k weekly 5d ago
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Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Medical receptionist job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$20k-48k yearly est. 4d ago
Patient Services Coordinator / Per Diem - OPD Dental Clinic
Hartford Healthcare 4.6
Medical receptionist job in Hartford, CT
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.
The Brownstone Building OPD Dental program is dedicated to providing comprehensive Dental Hygiene care, General Dentistry and Oral Maximal Facial Surgical treatments. Staffing includes full time and part time dentists, dental surgeons, and residents in training as well as dental hygienists and dental assistants. A high standard of excellence in personalized dental care enables us to provide exceptional dental services for our patients. We offer a full range of services that Monday thru Friday 8:15am-4:30PM.
Services include the following:
General Dentistry (for both adults & kids), Dental Cleanings & Exams, Cosmetic Dentistry, Crowns & Bridges, Fillings, Root Canal Therapy, Extractions, Bonding, Fluoride Treatment, Teeth Whitening, Dental Implants, Dentures, and Periodontal treatments.
Job Summary:
The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience.
Job Responsibilities:
Greets and registers arriving patients, completes registration forms and verifies insurance, including scanning and faxing forms as necessary.
Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter.
Mails information to new patients prior to visit in accordance with department policies and enters / updates patient demographics.
Schedules new patient appointments and informs patients of essential preparation requirements prior to visit per department policies (referrals, x-rays, medical reports, etc.).
Ensures that office appointment schedule is coordinated with clinical staff activities.
Reviews assigned appointment confirmations to ensure accurate schedule and appropriate communications with patients; completes appointment confirmation activities according to department policies.
Schedules follow-up appointments. Verifies insurance coverage and obtains authorizations.
Orders department supplies.
Maintains schedule for conference room.
Maintains a clean waiting room and office area.
Defines and resolves patient/physician issues/problems, bringing concerns to team lead or manager as necessary.
Completes facility billing according to facility level criteria. Refers payment and insurance problems to Billing Department.
Provides back-up support to other clerical staff and performs other related duties in support of efficient operations.
Performs other duties as assigned.
Bilingual Spanish required.
High School Diploma or equivalent required.
Associate or bachelor's degree in a clinical or business field preferred.
2 years of relevant experience required.
2 years of relevant experience in a fast-paced medical office preferred.
Verbal and written proficiency in English required. Proficiency in a second language preferred.
Knowledge, Skills and Ability Requirements
Ability to adhere to HIPAA, OSHA and CSG policies.
Ability to provide excellent and efficient customer service.
Positive, customer-focused approach, with commitment to providing excellent patient care.
Proven ability to work effectively in a team environment.
Excellent written and verbal communication skills - ability to communicate in other languages highly desirable.
Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
Strong computer skills - solid working knowledge of Microsoft Office software.
Knowledge of medical terminology insurance requirements and medical billing/coding.
Ability to travel independently to satellite offices with or without advanced notice.
Bilingual Spanish required.
High School Diploma or equivalent required.
Associate or bachelor's degree in a clinical or business field preferred.
2 years of relevant experience required.
2 years of relevant experience in a fast-paced medical office preferred.
Verbal and written proficiency in English required. Proficiency in a second language preferred.
Knowledge, Skills and Ability Requirements
Ability to adhere to HIPAA, OSHA and CSG policies.
Ability to provide excellent and efficient customer service.
Positive, customer-focused approach, with commitment to providing excellent patient care.
Proven ability to work effectively in a team environment.
Excellent written and verbal communication skills - ability to communicate in other languages highly desirable.
Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
Strong computer skills - solid working knowledge of Microsoft Office software.
Knowledge of medical terminology insurance requirements and medical billing/coding.
Ability to travel independently to satellite offices with or without advanced notice.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
$32k-36k yearly est. 1d ago
Medical Staff Coordinator
NLB Services 4.3
Medical receptionist job in Sheffield, MA
The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations.
Additional qualifications include:
Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment.
Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team.
Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods.
Familiarity with medical terminology is beneficial, though not strictly required.
Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees.
Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality.
Submission requirements:
At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment.
Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills.
An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field.
Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.
$51k-76k yearly est. 2d ago
Part-Time Accessibility Specialist
Western New England University 4.1
Medical receptionist job in Springfield, MA
The Accessibility Specialist serves students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. The Accessibility Specialist manages the SAS testing process and serves as one of the first points of contact for the Student Accessibility Services office. As part of a team, the Accessibility Specialists serve as a liaison to University Campus Partners and/or support and facilitate the service delivery system for the Student Accessibility Services (SAS). Responsibilities include:
Coordinates SAS test management process with precision and attention to detail. Coordinates scheduling of accommodated testing. Supports the accommodated testing operations and proctoring. Coordinates testing locations, including room reservations for group testing rooms and private room testing. The AS serves as a proctor, monitoring the exam room for compliance with exam rules, distributing and collecting exam materials, and assisting with any issues that arise during the exam.
Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Services (SAS). Prepares for the initial interview and prepares summary notes as appropriate.
Supports SAS database management, including running reports and data entry. The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and serving as the first point of contact for incoming students and families.
Prepares a case notes summary of findings and recommendations after the interview, inputting these into the case management system database. Maintains confidentiality of records.
Purpose:
The Accessibility Specialist Accessibility is primarily responsible for supervising student exams both in person and virtually. The AS plays a key role in assisting the office of Student Accessibility Services, students, and faculty, with the process of coordinating exam management and serving as the point of contact for the SAS new student intake process, ensuring all required documentation is managed, reviewed, and placed in the data management systems. The Accessibility Specialist reviews new student documentation for completion, The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and assistive technology support.
Essential Job Functions:
Actively advance a culture of accessibility, inclusivity, disability rights & advocacy throughout the Western New England University community.
Communicate effectively and maintain positive, courteous, supportive, and professional working relationships with all levels of contacts.
Performs a variety of support duties in the development, implementation, and maintenance of administrative procedures and practices related to supporting the SAS office and students registered with SAS, including but not limited to administrative responsibilities such as processing new student files, answering phone calls, fielding inquiries, and maintaining office technology.
Review student disability documentation and registration information to ensure that all files are complete.
Schedule accommodated exams.
Communicate appropriate proctor scheduling needs.
Enforce exam rules and policies per faculty instructions. Enforce exam and SAS policies and procedures such as those regarding items allowed into a test center.
Maintain confidentiality and exam security. The proctor is entrusted with confidential information about exam takers and the exam materials.
Manage exam distribution and collection: Distribute, collect, and account for exam materials over the course of testing.
Supervise, monitor, manage, and provide direct oversight of the exam, from start to finish. Monitor exam takers during the exam to ensure they are not cheating, communicating with others, or engaging in other prohibited activities.
Instruct students in accordance with faculty exam guidance to utilize technology as needed.
Manages data entry and scans documents for student files.
Maintain case files and confidential student records through various databases.
Coordinate and implement accommodations related to textbook editing, alternate media, note-taking, and exams.
Maintain accurate records (student performance data, clerical responsibilities, etc.) to document accurate student information, reports, and assistive technology services
Coordinate Zone and parking accommodations as appropriate.
Participate in building program activities as appropriate to facilitate collaboration and ensure adherence to SAS policies and procedures.
Participate, as needed, as a member of the SAS team to develop, evaluate, and make recommendations based on individual student needs.
Participate in professional growth activities every year, including workshops, in-services, professional reading materials, and/or other available offerings at WNE, AHEAD, PTI, or other sources to increase professional knowledge.
Proficiently use technology to communicate, compile reports, and collect data to provide accurate records and communicate with team members, faculty, administration, and WNE. Provide diagnostic services for students referred through the SAS referral process to assess assistive technology needs.
Other Functions:
Use professional skills for the evaluation, development, implementation, and monitoring of communication programming and assistive technology.
Assume responsibility for continued professional growth.
Assume other duties and special projects as assigned.
Support SAS policy, SAS and governing goals and objectives, and expert understanding of ADA and Section 504.
Qualifications
Minimum Qualifications:
Associate or bachelor's degree required. A minimum of five years of relevant experience in supporting assistive technologies may be substituted for a degree.
Minimum Associate's level of education is preferred.
Experience with IEP, 504, or college-level accommodation plans is required.
Specific skills related to the proficient use of assistive technology systems, computers, and electronic communication devices, as well as the ability to develop, implement, and monitor speech, language, and communication programming and support for individuals and groups, are required.
Ability is required to independently problem-solve, schedule daily activities, model good communication, and communicate and work effectively with professional staff, students, and faculty.
Ability to work collaboratively with team members, staff, students, faculty, and administration, managing time and schedules efficiently, using specialized equipment effectively, maintaining confidentiality, meeting deadlines and schedules, and making data-driven decisions for meaningful educational activities.
Working Environment:
To perform the physically demanding job functions, strength and/or endurance for lifting, carrying, pushing, and/or pulling are frequently required.
To perform the most physically demanding job functions, the physical capabilities of climbing and balancing are seldom required. However, we may need to climb stairs daily.
To perform the most physically demanding job functions, the physical body movement of stooping, kneeling, crouching, and/or crawling is often required.
To perform the most physically demanding job functions, the upper extremity physical capabilities of reaching, handling, and/or fine motor dexterity are constantly required.
Exposure to temperature extremes is seldom or not present.
Exposure to hazardous conditions (e.g., mechanical, cuts, burns, infectious disease, high decibel noise, etc.) is seldom or not present.
Frequency of exposure to injury to self and/or others is seldom or not present.
This is a part-time, 25-hour per week, in-person, 10-month position, with no availability for remote or hybrid work.
$40k-45k yearly est. 2d ago
Bilingual Spanish speaking Care Coordinator
Advocates 4.4
Medical receptionist job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 41d ago
Secretary, Medical Admin Sr-SHARE (Psych) - 40 hours, days
Umass Memorial Health 4.5
Medical receptionist job in Worcester, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday.
Exemption Status:
Non-Exempt
Hiring Range:
$20.94 - $33.59
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
8:00-4:30
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
34000 - 1949 Outpatient Two H
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff.
I. Major Responsibilities:
1. May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance.
2. Transcribes medical reports for physicians from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style.
3. May attend meetings in capacity of recording secretary. Distributes meeting agenda and minutes.
4. May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.
5. Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations.
6. Arranges meetings and activities for faculty for the most efficient use of available time. Makes travel arrangements for trips, conferences, etc.
7. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc.
8. Coordinates internal and external meetings.
9. Greets visitors and/or patients. Ascertains their needs, and provides standard information as required. Fosters quality customer service.
10. Receives and addresses patient-care related phone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department.
11. Identifies problem related priorities, and responds to emergency need to interrupt or contact physician and/or clinicians, within physician's guidelines.
12. Issues and verifies patients' managed care referrals.
13. Registers patients for each patient visit, utilizing computer-based patient registration/ scheduling system.
14. Verifies patient's insurance coverage and eligibility.
15. Escorts patients to examination rooms and chaperones patients as required.
16. Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.
17. May perform on-site charge entry processes, utilizing computer-based systems.
18. Batches daily encounter forms and relays/submits forms/information to the billing office.
19. May processes standard and non-standard business office administrative paperwork, such as purchase requisitions, employment requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office and UMMHC to expedite timely action and alleviate, or report delays as appropriate.
20. Provides guidance to departmental personnel in medical office and UMMHC administrative policies and procedures.
21. May provide work guidance to office clerical staff.
22. Sets up and maintains confidential, sensitive files and records for multiple functions, academic materials, medical records, etc. ensuring efficient retrieval of information. Coordinates retrieval of medical records.
23. Ensures adequate inventory of office supplies and basic maintenance of office equipment.
24. May coordinate basic set up and maintenance of office personal computers and associated equipment. Ensures timely service.
25. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
26. Ensures compliance with health and satiety requirements and with regulatory agencies such as DPH, etc.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High School diploma.
2. 6-12 months additional specialized medical secretarial/medical office training.
Experience/Skills:
Required:
1. 2-3 years of medical secretarial/administrative support experience.
Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$20.9-33.6 hourly Auto-Apply 16d ago
Patient Representative
Midstate Radiology Associates, LLC
Medical receptionist job in South Windsor, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Buckland Hills Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 6d ago
Medical Secretary /Medical Care Center/ Full Time 40 hours per week
Bristol Hospital Group 4.6
Medical receptionist job in Bristol, CT
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Performs a wide variety of cross-coverage duties to provide clerical and/or clinical support to physician practices including but not limited to patient reception, flow and care. Maintains patient electronic records and insures adequate office and medical supplies for assigned areas. Explains policy and procedure and routes patient information. Answers phone calls and assesses as necessary. Works closely with Centralized Appointment Scheduling to assure patient levels are maximized. Provides clinical support as assigned under the direction of the Medical providers.
Performs Administrative Support Duties:
Performs various reception duties: answers phones, processes patients and accurately reviews/enters demographic/insurance information into system
Able to skillfully operate various office equipment including fax machine, copier, credit card scanners and other equipment
Assists Office Manager with projects and requests
Compliant with company/financial policy and procedure
Maintains reception area and work space in a neat, clean order
May be required to float to other areas as required by business needs
Effectively Manages Patient Appointments and Registration and Patient Care
Ensures all patients and visitors are pleasantly acknowledged and greeted immediately upon arrival
Answers all incoming calls within three rings
Accurately reviews and updates patient information, including insurance verification, in system
Completes insurance card and photo ID scanning upon registration
Obtains all pre-certifications for visits, tests and procedures as required
Responsible for completing call-backs to patient as directed
Follows post-visit protocol and schedules patients as directed
Processes Patient Payments Daily
Collects co-pays, self-pay and past due balances at time of service with a 98% collection rate
Posts and close the batch for the day
Submits completed or balanced journal and cash, checks and credit cards to Office Manager at the completion of the work day
Ensures Specialist Authorization and Certifications Are Completed For All Visits
Responsible for obtaining all authorizations for the specialist within 24 hours of the visit
Accurately documents all authorization data in system
Identifies “carved out” insurance benefits on a case by case basis and documents accordingly
Effectively provides patient information to insurance companies to secure medical necessity for treatment plan documented by the provider
Is competent in scheduling diagnostic tests and procedures/surgeries required by specific practices/specialties as designated by manager
Collects Patient Data and Materials When Working in Clinical Capacity
Obtains health history and base line patient data from patients
Performs routine physical assessment functions such as blood pressure, temperature, pulse, visual test, EKG, Pulmonary Function Test
Collects urine and blood samples in accordance with established protocols
Uses discretion in disseminating patient information to outside sources
Performs simple lab tests (CBC, glucose, HKL, etc.) per policy and procedure
Reviews patient record for completeness prior to visit
Provides entries to patient records as necessary in preparation for provider review
Monitors the return of lab/test results. Assures all results requested are complete and available for provider review
Assists With Patient Care and Maintains Clinical Areas
Delivers on-site care for patients under Medical Provider direction
Assists in the delivery of patient care such as suturing, wound care. Debridement, etc.
Assures callbacks to patients under medical direction are in accordance with protocol
Responsible for restocking exam rooms as necessary with instruments and medical supplies
Cleans and prepares exam rooms per protocol; sterilizes instruments as necessary
Monitors and arranges for proper disposal of lab and medical waste/supplies
Performs quality controls and maintains records for lab equipment/refrigerators
Qualifications
Educational / Minimum Requirements:
High School Graduate. Prefer six months experience as a medical secretary, patient access, customer service representative, or other healthcare-related experience.
State/Federal Mandated Licensure or Certification Requirements:
None
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special Requirements:
Demonstrated proficiency in electrocardiographic testing. Must be able to take vital signs, knowledgeable in medical terminology, anatomy and physiology. Familiarity with medical equipment common to a medical practice. May be required to float to other areas as business needs dictate.
Physical Requirements:
Bending, stooping, walking, sitting on a daily basis. On feet most of the day. Assists patients in and out of treatment rooms, in and out of chairs, on and off exam tables. Ability to spend one to four hours/day at computer terminal/personal computer performing data entry analysis. Must be able to hear with sufficient acuity so as to understand routine conversation in person or over telephone. Must possess sufficient visual acuity so as to read, use computers and conduct essential job functions in an acceptable manner. Must be able to speak so as to be understood by the average person. Significant documentation and paperwork review requiring extensive visual acuity.
Work Environment:
Medical office setting with direct exposure to patients, body fluids, possible exposure to blood borne pathogens. High volume of telephone and personal contact with customers. (If performing Radiologic Technologist key job elements will have radiation exposure.)
Cognitive Requirements:
Must be able to triage patients according to need and time requirements. Must possess excellent communication skills. Must provide comprehensive, accurate initial assessment to Medical Providers. Must be able to read both routine and technical information with comprehension. Must be able to write so the average person can comprehend. Must be able to perform simple calculations for medication doses, physical exams and tests administered. Maintains knowledge of CLIA requirements
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$31k-36k yearly est. 2d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Medical receptionist job in Colchester, CT
Part Time Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Part time Front Desk Coordinator:
Hours range from Monday-Thursday around 9:00am-3:00pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
Benefits
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Employee Assistance Program
Referral Program
Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
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$32k-40k yearly est. Auto-Apply 41d ago
Medical Receptionist
United Community & Family Services 3.8
Medical receptionist job in Norwich, CT
UCFS is looking for candidates who are passionate about making a difference in the lives of others! UCFS is currently seeking a full-time (40hr) Customer Service Rep or MedicalReceptionist for our Norwich Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff.
Schedule will be 7:45am-4:45pm Monday through Friday.
Essential Responsibilities:
Greet clients and visitors in a welcoming and friendly manner
Answer phone calls and respond to inquiries in a timely and professional manner
Schedule and confirm appointments for patients
Maintain electronic medical records and patient files
Verify insurance information and collect patient co-pays
Perform basic clerical duties such as filing, faxing, scanning, and emailing
Why UCFS?
Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.
Requirements
High school diploma or equivalent
At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred
Strong computer skills and knowledge of electronic medical records
Ability to handle confidential information with discretion
Excellent customer service and interpersonal skills
Ability to multi-task and work well under pressure in a fast-paced environment
Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance
UCFS offers a comprehensive benefits package including:
Flexible schedules
Competitive salaries
Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
Medical, dental and vision insurance
401(k) plan with 6% employer contribution
Paid life and disability insurance
UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
$31k-36k yearly est. 6d ago
Front Desk Specialist
Spire Orthopedic Partners
Medical receptionist job in Middletown, CT
Hours:
Monday - Thursday 11:45 am to 8:00 pm
Saturday 6:15 am to 4:00 pm
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Manage patient check-in and check-out, ensuring accurate data entry
Complete full patient registration
Educate and provide patients with office and billing policies and insurance participation
Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers)
Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service
Submit daily payment collection reports
Schedule follow up appointments, document cancelled or rescheduled appointments
Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization
Provide outstanding customer service and assistance to patients
Answer phones, take messages, direct calls to appropriate department or staff
Manage record requests and releases in collaboration with Medical Records Department
Open and close office as needed
Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues.
All other duties as assigned
Qualifications
Who you are:
Qualifications:
High school Diploma or equivalent.
Previous knowledge of check-in and check-out process.
Knowledge of Insurance policies and procedures.
Excellent verbal and written communication skills.
Ability to multi-task, manage time, has strong customer service skills, and is reliable.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
$32k-40k yearly est. 2d ago
Front Desk Receptionist (Worcester)
Dental Dreams 3.8
Medical receptionist job in Worcester, MA
The Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Excellent Customer Service experience
At least 1 year of recent work experience
Previous Receptionist Experience
Dentrix and/or Eaglesoft
Bilingual (Spanish) - big plus!
Previous Dental experience - big plus!
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. Auto-Apply 27d ago
Patient Representative
Midstate Radiology Associates, LLC
Medical receptionist job in Middletown, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Middletown Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 34d ago
Front Desk Specialist
Spire Orthopedic Partners
Medical receptionist job in Middletown, CT
Hours: Monday - Friday; 7:30am to 4:30pm Location: 512 Saybrook Rd, Middletown
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Manage patient check-in and check-out, ensuring accurate data entry
Complete full patient registration
Educate and provide patients with office and billing policies and insurance participation
Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers)
Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service
Submit daily payment collection reports
Schedule follow up appointments, document cancelled or rescheduled appointments
Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization
Provide outstanding customer service and assistance to patients
Answer phones, take messages, direct calls to appropriate department or staff
Manage record requests and releases in collaboration with Medical Records Department
Open and close office as needed
Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues.
All other duties as assigned
Qualifications
Who you are:
High school Diploma or equivalent.
Previous knowledge of check-in and check-out process.
Knowledge of Insurance policies and procedures.
Excellent verbal and written communication skills.
Ability to multi-task, manage time, has strong customer service skills, and is reliable.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
$32k-40k yearly est. 2d ago
Medical Receptionist
United Community & Family Services 3.8
Medical receptionist job in Griswold, CT
UCFS is looking for candidates who are passionate about making a difference in the lives of others! UCFS is currently seeking a full-time (40hr) Customer Service Rep or MedicalReceptionist for our Norwich Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff.
Schedule will be Mon - Thurs 10-7 and Friday 8-5. 2 Saturdays available 8:30-1, volunteer based.
Essential Responsibilities:
Greet clients and visitors in a welcoming and friendly manner
Answer phone calls and respond to inquiries in a timely and professional manner
Schedule and confirm appointments for patients
Maintain electronic medical records and patient files
Verify insurance information and collect patient co-pays
Perform basic clerical duties such as filing, faxing, scanning, and emailing
Why UCFS?
Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.
Requirements
High school diploma or equivalent
At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred
Strong computer skills and knowledge of electronic medical records
Ability to handle confidential information with discretion
Excellent customer service and interpersonal skills
Ability to multi-task and work well under pressure in a fast-paced environment
Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance
UCFS offers a comprehensive benefits package including:
Flexible schedules
Competitive salaries
Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
Medical, dental and vision insurance
401(k) plan with 6% employer contribution
Paid life and disability insurance
UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
$31k-36k yearly est. 22d ago
Accounts Receivable and Patient Services Specialist Full Time 40 hours
Bristol Hospital Group 4.6
Medical receptionist job in Bristol, CT
At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.
Job Summary
The Patient Access Representative II performs efficient and orderly registration of all patients and acts as the primary liaison for patients receiving services at Bristol Health. This role ensures accurate demographic and insurance information, collects copays and deductibles, and provides financial counseling support. As a higher-level position, the Rep II also handles more complex financial interactions and supports departmental ladder development.
Essential Job Functions and Responsibilities
Accurately document all information in appropriate fields and/or account notes.
Maintain accuracy when entering demographic and insurance information in the system.
Register patients prior to presenting to the hospital for services and collect copay and deductible and coinsurance amounts.
Obtain all necessary signatures at the time of pre-registration.
Courteously answer the telephone and respond to inquiries in a timely manner.
Identify and refer uninsured and under-insured patients to the Financial Counselor or appropriate representative as necessary.
Generate patient financial estimates and explain expected financial responsibility to patients.
Contact patients with prior balances across all Bristol Health entities to obtain payment or establish payment arrangements.
Maintain positive working relationships with patients/families, clinical personnel, co-workers, and management to promote teamwork and a positive
Qualifications
High school graduate; some knowledge of medical terminology, pre-admission, and insurance preferred.
Strong communication skills, both written and verbal.
Understanding of patient registration impact on financial revenue cycle.
Knowledge of online computer systems and applications.
Special Requirements
Superior customer service, telephone, and interpersonal skills.
Working knowledge of medical terminology, typing, and data entry skills.
PC literacy preferred.
Physical & Cognitive Requirements
Occasional sitting with extended bending, reaching, stooping, and walking/standing.
Prolonged eye and hand use while operating computers.
Occasional lifting up to and in excess of fifty pounds.
Excellent clerical skills, organizational ability, and ability to follow multi-step directions.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$33k-37k yearly est. 2d ago
Front Desk Receptionist (Worcester)
Dental Dreams 3.8
Medical receptionist job in Worcester, MA
Job DescriptionThe Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Excellent Customer Service experience
At least 1 year of recent work experience
Previous Receptionist Experience
Dentrix and/or Eaglesoft
Bilingual (Spanish) - big plus!
Previous Dental experience - big plus!
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. 27d ago
Patient Representative
Midstate Radiology Associates
Medical receptionist job in Middletown, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Middletown Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 34d ago
Front Desk Specialist
Spire Orthopedic Partners
Medical receptionist job in Newington, CT
Hours: 730am to 430pm Location: Middletown/Newington
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Manage patient check-in and check-out, ensuring accurate data entry
Complete full patient registration
Educate and provide patients with office and billing policies and insurance participation
Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers)
Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service
Submit daily payment collection reports
Schedule follow up appointments, document cancelled or rescheduled appointments
Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization
Provide outstanding customer service and assistance to patients
Answer phones, take messages, direct calls to appropriate department or staff
Manage record requests and releases in collaboration with Medical Records Department
Open and close office as needed
Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues.
All other duties as assigned
Qualifications
Who you are:
High school Diploma or equivalent.
Previous knowledge of check-in and check-out process.
Knowledge of Insurance policies and procedures.
Excellent verbal and written communication skills.
Ability to multi-task, manage time, has strong customer service skills, and is reliable.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
How much does a medical receptionist earn in Enfield, CT?
The average medical receptionist in Enfield, CT earns between $27,000 and $41,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Enfield, CT
$34,000
What are the biggest employers of Medical Receptionists in Enfield, CT?
The biggest employers of Medical Receptionists in Enfield, CT are: