Medical receptionist jobs in Farmington, MI - 420 jobs
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Referral Specialist
Chenmed
Medical receptionist job in Eastpointe, MI
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
.Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
Uses web-based insurance platforms to generate referral authorizations.
Effectively communicates the physicians/clinicians needs or outstanding items to patients.
Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
Ensures any missed external appointments are rescheduled and communicated to the PCP.
Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
Provides extraordinary customer service to all internal and external customers.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
An understanding of the company's patient population, including the complexities of Medicare programs
Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
An understanding of the company's patient population, including the complexities of Medicare programs
Detail-oriented with the ability to multi-task.
Able to exercise proper phone etiquette.
Ability to navigate proficiently through computer software systems & use technology.
Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
High School diploma or equivalent required
A minimum of 1 year of referral experience in a healthcare setting required.
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
Healthcare experience within the Medicare Advantage population preferred.
Medical Assistant certification preferred
CPR for Healthcare Providers is preferred
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$17-24.3 hourly 1d ago
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Medical Records/Central Supply Coordinator
West Bloomfield Health and Rehabilitation Center
Medical receptionist job in West Bloomfield, MI
The Medical Records/Central Supply Coordinator maintains record keeping procedures and storage of all clinical records for the facility. In this role, you will also monitor inventory and order supplies.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement.
You will join an experienced, hard-working team that values communication and strong teamwork abilities.
Responsibilites
Establishes and implements policies to ensure that records are complete, accurately documented, readily accessible and systematically organized.
Consults with staff to help define and analyze information needed from the clinical record.
Conducts audits of the clinical record as scheduled.
Completes sections of the Minimum Data Set as required.
Processes transfer or discharge records and maintains appropriate clinical records on former residents. Conducts clinical record destruction according to regulation and policy.
Maintains inventory of supplies.
Contacts suppliers and orders facility supplies as needed
Qualifications
Medical Records Technician (MRT), Accredited Records Technician (ART) or a Medical Records Administrator preferred.
A background in use of computerized systems is preferred.
About Ciena Healthcare
Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
$29k-38k yearly est. 1d ago
Bilingual Medical Receptionist
Covenant Community Care 3.9
Medical receptionist job in Detroit, MI
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We are seeking a Spanish/English bilingual medicalreceptionist to join our Michigan Ave medical clinic.
Job Description:
The MedicalReceptionist is responsible for assisting patients with registration and check out, as well as sharing knowledge of available public health plans and providing resources to patients who might qualify for these plans. This employee will uphold and support the mission of Covenant Community Care.
Responsibilities:
* Assists patients with check in, check out, fee collection, and appointment set ups and reminders.
* Registers patients via the existing electronic medical records or computer systems according to the initial and ongoing training and maintains Competence in computer skills needed for the performance of all job duties including collecting and documenting demographic and financial information, obtaining all required forms, consents and signatures.
* Conduct new patient orientation, including patient and agency rights and responsibilities, fee structure and services and support available to patients.
* Share knowledge of available public health plans and be able to identify patients who might qualify for these plans. Be able to provide resource information to where to get assistance for application for these plans.
* Calculate FPL percentile by determining patient family size and income.
* Determine appropriate patient discount by assigning sliding fee scale (SFS) to patients.
* Apply and follow Covenant's Good Samaritan guidelines.
* Sliding Fee Verification Tracking; Log Slides given patient in excel sheet in SharePoint.
* Handles phone calls in a timely and courteous manner.
* Communicates and coordinates with office manager and clinic team.
* Maintains department corporate productivity standards for registration/ insurance verifications.
* Verifies patient information with third party.
* Directs patients to appropriate setting, explaining and apologizing for any delays.
* Relays patient messages to providers in a timely concise and effective manner.
* Faxes documentation accurately according to established privacy practices.
* Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan.
* Adheres to the Policies and procedures, standards for service delivery and code of Ethics established by Covenant Community Care
* Send Outgoing Mail
* Predictable, consistent and reliable attendance
* Protect and respect protected health information (PHI), financial and other personal information with respect and in accordance with HIPAA regulations.
* Distribute incoming faxes.
* Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most.
* Other duties as assigned.
Required Qualifications:
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High school diploma or GED
* Bi-lingual, English and Spanish (required)
* Basic math skills - ability to convert weekly/monthly rates into annual rates
* Strong organizational and computer skills
* Detail oriented
Preferred Qualifications:
* Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred
* Prior experience working with EPIC preferred
* Prior experience working directly with patients or clients in a medical setting preferred
* Prior customer service experience preferred
Position Criteria:
* Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Service Orientation - Actively looking for ways to help people.
* Speech Clarity - The ability to speak clearly so others can understand you.
* Dependable ‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff.
* Efficient ‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change.
* Organized ‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence.
* Teamwork ‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers.
* Professionalism ‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted.
Job Type: Full-time
Expected hours: 40 per week
At Covenant we offer our employees:
* Comprehensive Benefit program
* Vacation, Sick, and Personal time (VSP)
* Paid holidays
* 401K
* Life insurance, long term and short term disability
All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.
$32k-36k yearly est. 60d+ ago
Medical Receptionist
American Family Care Oak Valley 3.8
Medical receptionist job in Ann Arbor, MI
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$23k-28k yearly est. Auto-Apply 60d+ ago
Medical Administration
Premier Cardiovascular Consultants
Medical receptionist job in Troy, MI
We have multiple locations in the Metro Detroit area. Our main office is located in Troy, MI. This is an excellent opportunity for someone who enjoys being around others and able to multi-task. The Medical Administration will be responsible for a variety of medical and administrative related tasks. This position requires excellent communication skills, strong organizational skills, and is customer service driven. Qualified candidates must be self-motivated, well organized, a team player with a positive attitude, and have experience with EMR systems.
ESSENTIAL POSITION FUNCTION AND DUTIES BUT NOT LIMITED TO
Performs all duties necessary to assist the medical staff in serving patients
Schedule patient appointments following established guidelines and protocols set by administrative standards
Assess and record patient's complete vitals signs & past medical history in EMR system
Assign patient to exam rooms and provide a status checks periodically (when necessary)
Retrieves/reviews patient charts insuring all test results, labs, or other documentation is included in the chart prior to the patient seeing the provider for examination
Completes any necessary forms for the providers to review and completes follow-up; such as prescription call-in or submission for the patient
Answer phone calls and assist with phone triage
Performs other functions as determined by the medical staff
CUSTOMER RELATIONS:
Treats guests, patients, physicians, and other employees with care, courtesy, and respect
Responds quickly and appropriately to customer request
Looks for and suggests ways to better meet customer needs
Answers clinic communications systems promptly and with courtesy and respect
TEAMWORK:
Works cooperatively within own department and other areas
Willingly accepts additional responsibility demonstrates cooperation at all times
Responds quickly to request for assistance from provider, co-worker and/or management staff
Required to work closely with patients and associates
Interacts with other departments on problem solving efforts
Accepts feedback from patients, visitors, clinic employees, physicians and general public
EDUCATION & EXPERIENCE
High School Diploma
Medical Assistant Diploma (Preferred) or 2 years of experience
BLS Certification
Proficient with EMR systems
BENEFITS
Competitive Compensation (based on experience)
Medical, Dental, & Vision Insurance
Paid time off
SCHEDULE
8 hour shift
Day shift
Monday- Friday; some Saturdays
LOCATIONS- ON SITE ONLY
Detroit, Taylor, Troy, & Rochester (location will vary depending on coverage and day)
$28k-39k yearly est. 29d ago
Dental Front Office
Wellness Family Dentistry
Medical receptionist job in Royal Oak, MI
Job Description
Full-Time Dental Front Office Coordinator - Wellness Family Dentistry (Royal Oak, MI) Be the first impression in a growing, patient-focused dental practice.
About Us: At Wellness Family Dentistry, we're more than just a dental office, we're a team passionate about providing exceptional patient care in a supportive, welcoming environment. Located in Royal Oak, MI and led by Dr. Karassi, our practice integrates advanced technology with whole-body wellness principles. We're expanding our team and looking for a full-time Front Office Coordinator who brings professionalism, organization, and a drive for excellence to the front desk.
Current Schedule (28 hours/week):
Monday: 7:30 AM - 10:30 AM
Tuesday: 8:30 AM - 5:30 PM (1-hour lunch)
Wednesday: 11:00 AM - 1:00 PM
Thursday: 8:30 AM - 5:30 PM (1-hour lunch)
Friday: 7:30 AM - 1:00 PM
Note: By March 2026, schedule is expected to shift to Monday-Thursday 8:30 AM-5:30 PM with every other Friday 7:30 AM-1:00 PM
Benefits:
Dental benefits for you and your immediate family
401(k) with match after 6-month probation
Uniform allowance
CE allowance
Paid time off
Guaranteed holidays off
Brand-new equipment and technology
Yearly staff party, team bonding, and community events
Supportive, growth-oriented work environment
Key Responsibilities:
Answering phones and greeting patients
Verifying insurance benefits and eligibility
Confirming and scheduling appointments
Presenting treatment plans and explaining costs to patients
Submitting dental insurance claims and following up as needed
Collecting payments and managing patient accounts
Daily organizational tasks to maintain office flow
Serving as the patient success coordinator, ensuring an excellent patient experience from first call to final visit
Software:
We use Curve Dental. Experience helpful but not required, training is available.
What We're Looking For:
Minimum 2 years of experience in a dental front office
Direct and professional communication style
Highly organized, efficient, and punctual
Excellent time management skills
Comfortable with new technology and dental software
Friendly, patient-focused, and a team player
Eager to contribute to a growing practice with high standards
We're building a practice where our team feels supported, our patients feel cared for, and everyone is motivated to grow. If you're ready to bring your experience, skills, and personality to a dynamic front office role, we'd love to hear from you. Apply Today!
Skills:
General Practice
Billing
Claims/Appeals
Insurance
Management Experience
PPO
Scheduling
Treatment Planning
Curve
Benefits:
Dental
401k
PTO
Bonuses
Compensation:
$20-$26/hour
$20-26 hourly 30d ago
Medical Office Receptionist
Oakwayne Medical Center
Medical receptionist job in Westland, MI
Job DescriptionBenefits:
Bonus based on performance
We are seeking a friendly, organized, and professional Medical Office Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, handling both administrative and clerical duties with exceptional customer service. This position requires excellent communication skills, the ability to multitask, and a strong understanding of patient care in a medical setting.
Key Responsibilities:
Patient Reception & Greeting:
Greet patients warmly upon arrival and ensure a comfortable and welcoming environment.
Verify patient information, update records, and complete necessary intake forms.
Confirm patient appointments, and reschedule or cancel appointments as needed.
Phone and Email Communication:
Answer and manage multi-line phone system, directing calls to appropriate staff.
Respond to patient inquiries via phone and email, providing information regarding services, procedures, and appointment details.
Manage patient concerns and direct them to the appropriate medical staff when necessary.
Appointment Scheduling:
Schedule patient appointments accurately and in a timely manner, ensuring all necessary details are captured.
Maintain an organized and efficient appointment calendar for physicians and other healthcare providers.
Follow up with patients to confirm appointments and provide reminders as needed.
Patient Check-In/Check-Out:
Assist patients with checking in and out, ensuring all necessary forms are completed and updated.
Collect co-pays and provide receipts.
Manage patient flow and notify healthcare providers of patient arrivals.
Data Entry & Record Maintenance:
Accurately enter patient information into electronic health records (EHR) or other medical databases.
Ensure patient confidentiality by following HIPAA regulations and guidelines.
File and organize patient charts, medical records, and documents in an orderly and efficient manner.
Billing & Insurance:
Verify insurance information, check eligibility, and communicate with insurance companies regarding coverage details.
Collect co-pays, balances, and process payments for services rendered.
Prepare and submit billing claims to insurance companies as needed.
General Administrative Support:
Manage office supplies and order necessary materials as required.
Coordinate with medical and administrative staff to ensure smooth office operations.
Assist in the preparation of reports, records, and correspondence as needed.
Qualifications:
High school diploma or equivalent; additional certification or training in medical office administration is a plus.
Proven experience in a medical office or healthcare setting is preferred.
Strong knowledge of medical terminology, insurance processes, and EHR systems is desirable.
Excellent communication and interpersonal skills.
Ability to multitask and remain organized in a fast-paced environment.
Detail-oriented with strong problem-solving skills.
Proficient in office software (e.g., Microsoft Office Suite) and office equipment.
Familiarity with HIPAA regulations and patient confidentiality.
Physical Requirements:
Ability to sit for extended periods of time.
Ability to lift and carry office supplies (up to 25 lbs) as needed.
Occasional standing, walking, and bending.
Work Environment:
Fast-paced medical office with frequent interaction with patients and staff.
Regular office hours; may include evening or weekend shifts depending on office needs.
$27k-34k yearly est. 8d ago
Medical Clerk- Part-Time/BHUC-Night Shift
Genesee Health System 4.1
Medical receptionist job in Flint, MI
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available for a low premium cost for our staff and their dependents. We also provide an annually loaded HAS, a 5% match towards your retirement, generous paid time off.
POSITION SUMMARY: We are seeking a part-time Medical Clerk for our Behavioral Health Urgent Care who will work the night shift. Currently, this position will work two (2) twelve (12) hour shifts, 8:00 p.m. - 8:30 a.m., including weekends and holidays. This position will train during the day shift 8:00 a.m. - 8:30 p.m., before moving to 12-hour shifts.
GENERAL STATEMENT OF DUTIES:
Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required.
MINIMUM REQUIREMENTS:
High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs.
OR
High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills.
ADDITIONAL REQUIREMENTS:
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Veterans must submit Form DD214 to determine eligibility for Veterans' Preference
Interested applicants must clearly show they meet the minimum qualifications.
Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position.
BARGAINING UNIT: AFSCME
FLSA STATUS: NON-EXEMPT
$24k-27k yearly est. Auto-Apply 19d ago
Physical Therapy Front Office
Opportunitiesconcentra
Medical receptionist job in Woodhaven, MI
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD) and Staff Therapists, allowing them to focus on providing excellent patient care. The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient registration and check-out, supply ordering, maintaining cleanliness of the therapy department, and may assist with some medical back office duties as assigned. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Schedule is Monday and Friday 4:30p-12a; Saturday and Sunday 8:00a-8p.
Responsibilities
Obtain timely authorizations from clients and/or insurance carriers for therapy treatments as prescribed by clinicians
Utilize the electronic referral module to maintain records for all active referrals of responsibility including detailing referral status, client/insurance/patient correspondence, etc.
Responsible for processing referrals utilizing company tools and resources to ensure that referrals are processed appropriately based on state guidelines or client specific direction.
Work with medical and therapy leadership to ensure our medical model is followed as it relates to therapy referrals.
Report any denials or delays to leadership as needed
Must ensure all authorized visits are scheduled according to the clinician's referral without going above the number of authorized visits or outside of authorized date range
Contact patients who miss an appointment and/or report missed appointment to employer
Document any cancelled or rescheduled appointments in the patient's EMR and partner with Center Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive case
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation.
Cross train to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, answering multi-line telephone system, distributing employer results/paperwork, etc.
Responsible for daily therapy supply inventory management, wiping down treatment tables and equipment, washing/folding therapy linens, documenting equipment daily logs, performing Human Performance Evaluations (HPE's), and rooming patients for recheck appointments
Maintains therapy equipment including but not limited to hydrocollator, freezer, and paraffin and completes corresponding maintenance logs as applicable (daily/weekly/monthly/etc.)
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
Facilitate maintenance and required service on all therapy equipment.
Follow HIPPA guidelines and safety rules
Complete reports/logs as assigned by center leadership
Attend center staff meetings or huddles as required
Participate in initial and ongoing training as required
May also perform various back office tasks including but not limited to urine drug screens and breath alcohol tests
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
Customarily has at least six months or more of referral management experience
Previous medical office experience preferred
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other colleagues
Demonstrated ability to maintain working relationship with all levels of colleagues
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications
Strong teamwork with peers and center leadership team
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$27k-34k yearly est. Auto-Apply 3d ago
Medical Office Receptionist
Lifestance Health Group
Medical receptionist job in Auburn Hills, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential
Location: 2251 N Squirrel Rd Suite 315-320 Auburn Hills, MI 48326
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly Auto-Apply 15d ago
Front Desk Coordinator I
Smile Doctors
Medical receptionist job in Livonia, MI
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$27k-34k yearly est. 32d ago
Medical Office Front Desk
Back To You Rehab, PLLC
Medical receptionist job in Saint Clair Shores, MI
Job DescriptionMedical Office Front Desk | Love your job at last! Are you ready to do work that matters for a company that values you? Are you looking for that culture-fit that has you pinching yourself everyday you get up for work, because you love your role in making a difference in peoples lives? Were Back to You, and we think that work should be fun, your contribution should be recognized, and your happiness directly translates into a better bottom line for our company, and a better experience for our patients.
How about you?
Are you confident, reliable and resourceful? Do you have lots of energy, a great work ethic, EXCEPTIONAL organization and communication skills? Do you have the ability to serve as part of our family and care for our patients as if they were family as well?
If so, keep reading
But before you spend too much time, here are the essential requirements for this opportunity of a lifetime:
Exceptional organization and communication skills
Loads of common sense
Talent to build and maintain relationships with patients
Ability to encourage patients
Warmth
Empathy
Superior listening skills
Answer finder and problem solver
Timeliness
We are a nationally recognized, fun, cutting edge, Physical & Occupational Therapy office, looking for an A-Player who is a highly efficient, highly motivated, resourceful, results oriented person, with a sense of humor and tons of empathy for sick patients. We are looking for someone to join our family, not just our team.
We want a full time or part-time, long-term, Front Desk Superstar who can provide support to us as we solve medical mysteries and treat difficult diagnoses in patients who feel hopeless and overwhelmed because conventional medicine has failed to find a cause or cure for their symptoms. Based on performance, your role will rapidly grow within our company to include more hours, more responsibilities, and higher pay, if you so desire. We help our patients (and our staff) become Fully Functional. Being Fully Functional, means being your most healthy, productive, satisfied, joy-filled self. Qualified applicants must enjoy learning, being stretched to grow, and will ultimately be an integral part of all our operations.
Here is a short list of other must-haves that you should possess to apply for this position:
1. Be warm, friendly and empathetic Our patients have often been ill for years and are in search of an ally, a guide who can finally figure out what is causing their symptoms and help them become fully functional and pain-free. As a Tech and Front Desk Office Superstar you are often the initial patient contact with Back to You. Our patients (and staff) are our family and we treat everyone with respect and care. As the first face that many of our patients see, you are our brand ambassador and are the starting point for their healing. This skill is vital. It is non-negotiable. It is a natural talent that reflects an applicants entire persona and beliefs. It is a non-teachable skill and our first test of applicants when determining who will be a good fit.
2. Be Extraordinarily Organized You must have the ability to constantly establish and maintain organizational systems, files and records, as well as process email, organize email inboxes, and handle incoming phone calls while keeping environments free of clutter and distractions. The front desk can become busy and multi-tasking is a vital skill. That being said, we have systems in place that allow us to help one another if one area of the practice gets unusually busy. We all pull together and you will never hear someone say thats not my job when someone needs help.
3. Have Excellent & Professional Communication Skills You must be able to respond professionally in person and on the phone to patients from across the country and internationally, and have the ability to write, proof, and edit letters and other professional documents and handle sensitive information with tact and good judgment. You must be able to find solutions to help our patients and our organization.
4. Be Highly Attentive, Pro-active & Resourceful You must be alert and anticipate patient and staff needs. We pride ourselves on being the doctors who actually listen to patients. We expect our staff to do the same.
Are we a good fit so far? If YES, keep reading.
Heres something you should know: As a team member of our team, its helpful if you have some of the following experience: working in a medical office or hospital, organizing events, working with elderly or the disabled. Why? Because the traits that allow you to succeed there (empathy, attention to detail, care for sick patients, organizational skills) will help you thrive here.
Do you also possess these qualities below?
1) Team and/or Leadership Experience If you have leadership experience, please notate it in your inquiry. We find that people whove played on sports or other types of teams, or who have had significant leadership experience understand how to play their role, how to pitch in wherever is needed, and have a Whatever It Takes attitude.
2) Customer Service Experience If you have experience in busy restaurants, retail, or high-level customer service, please notate it in your inquiry. We often find this type of person has received exceptional training, as well as an understanding of what it takes to maintain high levels of service and personal organization.
3) Positive Mental Attitude We are all a family and really enjoy our time at work with one another because we are all on one mission to help our patients recover and get their lives back. A positive mental attitude, even when things dont always go your way, is a vital requirement. Changing peoples mindset is the first step in healing and it has to come from the staff first.
**Whats In It For YOU?!?!**
Working with our Doctors (and their team) would be the single most useful education you could get. Youd literally be getting paid to learn, and contribute value in the form of your ideas, positive energy and organizational efforts. Youll be exposed to concepts that youve only read about in health and wellness magazines...and you will hear how they operate to help patients heal.
For example, you will learn about the root causes of illness and the possibility of recovery in seemingly hopeless cases. You will learn about cutting edge testing and therapies unavailable anywhere else in the state. You will also learn about natural methods to help people get and stay healthy including nutritional supplements and body therapies. Holy cow! Where would you ever learn that in school? :-)
In a typical medical office setting you would end up dealing with an endless sea of paper and boring tasks without getting to see and be a part of some amazing recoveries. Our whole team participates in the healing process and you will learn to experience patient victories as your own.
And much, much more
Still interested? Good! Heres your next step:
Please apply by pressing the apply here button on Indeed or the recruiting site you discovered us on.
BEFORE taking action, go to ********************** make sure our philosophy fits your own. We want to focus our time only speaking with people who are serious and meet the essential requirements. You will also find our story there under the about tab.
Location: Metro Detroit Saint Clair Shores, Michigan. You MUST have reliable transportation and be early or on time for work. Being on time is also non-negotiable.
Compensation: Compensation depending on experience and qualifications (we pay at least 10% more than the average in the industry and have a 300% better work environment). We also have regular reviews with the potential for raises and bonuses. We have an IRA with matching and paid holidays and vacation.
We look forward to meeting you and learning how you can contribute to the growth of our amazing company.
*** If we feel that you may be the right person for the job, well be in touch in 3-4 days (or sooner). Positions like this dont come around very often, so we typically have many applicants for our positions. As a result, the hiring process in our organization involves several steps. Each is designed to make sure we find the perfect person. We value superior communication skills, problem solving, timeliness, and attention to detail as all are required of our team. Subsequent steps in our hiring process will measure each of these skills before we narrow candidates down for interviews.
Job Type: Part-time or full-time
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Schedule:
8 hour shift
10 hour shift
12 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
Ability to commute/relocate:
Saint Clair Shores: Reliably commute or planning to relocate before starting work (Required)
$27k-34k yearly est. 21d ago
Medical Office Front Desk
General Accounts
Medical receptionist job in Saint Clair Shores, MI
Medical Office Front Desk | Love your job at last! Are you ready to do work that matters for a company that values you? Are you looking for that culture-fit that has you pinching yourself everyday you get up for work, because you love your role in making a difference in people's lives? We're “Back to You,” and we think that work should be fun, your contribution should be recognized, and your happiness directly translates into a better bottom line for our company, and a better experience for our patients.
How about you?
Are you confident, reliable and resourceful? Do you have lots of energy, a great work ethic, EXCEPTIONAL organization and communication skills? Do you have the ability to serve as part of our family and care for our patients as if they were family as well?
If so, keep reading…
But before you spend too much time, here are the essential requirements for this opportunity of a lifetime:
Exceptional organization and communication skills
Loads of common sense
Talent to build and maintain relationships with patients
Ability to encourage patients
Warmth
Empathy
Superior listening skills
Answer finder and problem solver
Timeliness
We are a nationally recognized, fun, cutting edge, Physical & Occupational Therapy office, looking for an A-Player who is a highly efficient, highly motivated, resourceful, results oriented person, with a sense of humor and tons of empathy for sick patients. We are looking for someone to join our family, not just our team.
We want a full time or part-time, long-term, Front Desk Superstar who can provide support to us as we solve medical mysteries and treat difficult diagnoses in patients who feel hopeless and overwhelmed because conventional medicine has failed to find a cause or cure for their symptoms. Based on performance, your role will rapidly grow within our company to include more hours, more responsibilities, and higher pay, if you so desire. We help our patients (and our staff) become “Fully Functional”. Being Fully Functional, means being your most healthy, productive, satisfied, joy-filled self. Qualified applicants must enjoy learning, being stretched to grow, and will ultimately be an integral part of all our operations.
Here is a short list of other “must-haves” that you should possess to apply for this position:
1. Be warm, friendly and empathetic - Our patients have often been ill for years and are in search of an ally, a guide who can finally figure out what is causing their symptoms and help them become fully functional and pain-free. As a Tech and Front Desk Office Superstar you are often the initial patient contact with “Back to You.” Our patients (and staff) are our family and we treat everyone with respect and care. As the first face that many of our patients see, you are our “brand ambassador” and are the starting point for their healing. This skill is vital. It is non-negotiable. It is a natural talent that reflects an applicant's entire persona and beliefs. It is a non-teachable skill and our first test of applicants when determining who will be a good fit.
2. Be Extraordinarily Organized - You must have the ability to constantly establish and maintain organizational systems, files and records, as well as process email, organize email inboxes, and handle incoming phone calls while keeping environments free of clutter and distractions. The front desk can become busy and multi-tasking is a vital skill. That being said, we have systems in place that allow us to help one another if one area of the practice gets unusually busy. We all pull together and you will never hear someone say “that's not my job” when someone needs help.
3. Have Excellent & Professional Communication Skills - You must be able to respond professionally in person and on the phone to patients from across the country and internationally, and have the ability to write, proof, and edit letters and other professional documents and handle sensitive information with tact and good judgment. You must be able to find solutions to help our patients and our organization.
4. Be Highly Attentive, Pro-active & Resourceful - You must be alert and anticipate patient and staff needs. We pride ourselves on being the doctors who actually listen to patients. We expect our staff to do the same.
Are we a good fit so far?… If YES, keep reading….
Here's something you should know: As a team member of our team, it's helpful if you have some of the following experience: working in a medical office or hospital, organizing events, working with elderly or the disabled. Why? Because the traits that allow you to succeed there (empathy, attention to detail, care for sick patients, organizational skills) will help you thrive here.
Do you also possess these qualities below?
1) Team and/or Leadership Experience - If you have leadership experience, please notate it in your inquiry. We find that people who've played on sports or other types of teams, or who have had significant leadership experience understand how to play their role, how to pitch in wherever is needed, and have a Whatever It Takes attitude.
2) Customer Service Experience - If you have experience in busy restaurants, retail, or high-level customer service, please notate it in your inquiry. We often find this type of person has received exceptional training, as well as an understanding of what it takes to maintain high levels of service and personal organization.
3) Positive Mental Attitude - We are all a family and really enjoy our time at work with one another because we are all on one mission to help our patients recover and get their lives back. A positive mental attitude, even when things don't always go your way, is a vital requirement. Changing people's mindset is the first step in healing and it has to come from the staff first.
**What's In It For YOU?!?!**
Working with our Doctors (and their team) would be the single most useful education you could get. You'd literally be getting paid to learn, and contribute value in the form of your ideas, positive energy and organizational efforts. You'll be exposed to concepts that you've only read about in health and wellness magazines...and you will hear how they operate to help patients heal.
For example, you will learn about the root causes of illness and the possibility of recovery in seemingly hopeless cases. You will learn about cutting edge testing and therapies unavailable anywhere else in the state. You will also learn about natural methods to help people get and stay healthy including nutritional supplements and body therapies. Holy cow! Where would you ever learn that in school? :-)
In a typical medical office setting you would end up dealing with an endless sea of paper and boring tasks without getting to see and be a part of some amazing recoveries. Our whole team participates in the healing process and you will learn to experience patient victories as your own.
And much, much more…
Still interested? … Good! Here's your next step:
Please apply by pressing the “apply here” button on Indeed or the recruiting site you discovered us on.
BEFORE taking action, go to ********************** make sure our philosophy fits your own. We want to focus our time only speaking with people who are serious and meet the essential requirements. You will also find our story there under the ‘about' tab.
Location: Metro Detroit Saint Clair Shores, Michigan. You MUST have reliable transportation and be early or on time for work. Being on time is also non-negotiable.
Compensation: Compensation depending on experience and qualifications (we pay at least 10% more than the average in the industry and have a 300% better work environment). We also have regular reviews with the potential for raises and bonuses. We have an IRA with matching and paid holidays and vacation.
We look forward to meeting you and learning how you can contribute to the growth of our amazing company.
*** If we feel that you may be the right person for the job, we'll be in touch in 3-4 days (or sooner). Positions like this don't come around very often, so we typically have many applicants for our positions. As a result, the hiring process in our organization involves several steps. Each is designed to make sure we find the perfect person. We value superior communication skills, problem solving, timeliness, and attention to detail as all are required of our team. Subsequent steps in our hiring process will measure each of these skills before we narrow candidates down for interviews.
Job Type: Part-time or full-time
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Schedule:
8 hour shift
10 hour shift
12 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
Ability to commute/relocate:
Saint Clair Shores: Reliably commute or planning to relocate before starting work (Required)
$27k-34k yearly est. Auto-Apply 60d+ ago
Volunteer Front Office Receptionist THIS IS NOT A PAID POSITION
Advisacare
Medical receptionist job in Troy, MI
!!***
AdvisaCare is looking for an Administrative Volunteer to work in our Troy office, performing a variety of tasks from putting admission packs together, sitting at receptionist desk, helping with a variety of clerical tasks, and assisting the office manager and the Volunteer manager.
*Needed on Mondays and Wednesdays from 10am -2pm***
Clerical tasks are very important and supports our clinical teams. You will be trained and given the support you need to succeed. Come be apart of our team! The hours can be flexible for within the 8am-5pm weekday hours.
Requirements
Communication Skills able to greet visitors and work within an office administrative environment.
Must be willing to submit to a TB Test and Drug Test.
$27k-34k yearly est. Auto-Apply 4d ago
Front Desk Coordinator/Receptionist
Americenters, Inc.
Medical receptionist job in Bloomfield Hills, MI
Job DescriptionBenefits:
401(k)
Company parties
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Join our team as a Client Services Specialist (Front Desk Coordinator/Receptionist) in Bloomfield Hills, Michigan! We're a leading office business center provider with multiple Midwest locations. Experience a flexible workspace office environment, serving professional clients, while showcasing your exceptional customer service skills.
We're seeking candidates with professionalism, integrity, organizational skills, and reliability. Excellent communication abilities, both written and verbal, are essential. Bring your positive energy, interpersonal finesse, and enthusiasm to build strong connections with people. Attention to detail is crucial for executing daily tasks accurately. A history of long-term employment in previous positions is preferred.
Responsibilities include greeting clients and their associates, managing mail, answering calls, setting up conference rooms, and providing administrative support. This part-time, permanent position offers competitive hourly pay ($17.00) for 25 hours per week (9:00 am - 2:00 pm, Monday - Friday).
We value work-life balance and offer paid time off and paid holidays to our employees. Additionally, we provide a supportive and inclusive work culture that fosters personal and professional growth.
Apply now and become an integral part of our team!
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 25 per week
$17 hourly 16d ago
Phone Receptionist - Medical Office
Arcturus Healthcare 4.2
Medical receptionist job in Troy, MI
Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply.
Responsibilities:
Answer and direct phone calls in a professional and courteous manner.
Schedule and confirm patient appointments.
Manage patient inquiries and provide information regarding services and office policies.
Update and maintain patient records and databases.
Coordinate with medical staff to ensure smooth office operations.
Address patient concerns and resolve issues promptly.
Perform general administrative duties as needed.
Requirements
Qualifications:
Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting.
Excellent communication and interpersonal skills.
Proficient in computer applications and basic office equipment.
Ability to multitask and work in a fast-paced environment.
Strong attention to detail and organizational skills.
Compassionate and patient-focused attitude.
$34k-39k yearly est. 60d+ ago
Medical Front Desk
Midwest Vision Partners
Medical receptionist job in Flint, MI
Job Description
Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule:Monday through Thursday 8:00-5:00p (possibly 5:30p).Friday 8:00 - 4:00p.*With flexibility to start earlier or later if needed.
What you will be doing
Greet and check in patients in a friendly, courteous, and professional manner.
Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
Prepares paperwork for patient visits.
Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
Acts as a liaison between patients, guests, back office staff and providers.
Reconciles cash against daily charge and cash reports.
Schedule and confirm patient appointments as needed.
Create, distribute, and file new patient charts/medical records.
Perform clerical tasks such as copying, sorting, scanning, and faxing.
Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties as assigned
What you know Required
High school diploma or GED
Strong verbal and written communication skills
Desire
Telephone operator or high call volume experience
Entry Level
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
About Midwest Vision PartnersMidwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.
Job Posted by ApplicantPro
$27k-34k yearly est. 23d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Medical receptionist job in Shelby, MI
Front Desk Coordinator - Be the First Smile Patients See!
Job Type: Full-time
About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule
Monday: 8:45am-5pm
Tuesday: 8:45am-5pm
Wednesday: 8:45am-5pm
Thursday: 8:45am-5pm
Friday: 8:45am-5pm
*Will work 4-5 days per week and may work at the Refresh Dental practice in Rochester at times.
Your Role as a Front Desk Coordinator
As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You'll Need to Succeed
High School Diploma or equivalent (Associate's degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.
Why You'll Love Working With Us
Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
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$27k-34k yearly est. Auto-Apply 7d ago
Front Desk Receptionist (Ypsilanti)
Dental Dreams LLC 3.8
Medical receptionist job in Ypsilanti, MI
The Role : KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus!
Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life insurance, Pet insurance, and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual - Spanish (preferred)
Excellent Customer Service experience
Dentrix and/or Eaglesoft experience (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$28k-33k yearly est. Auto-Apply 41d ago
MEDICAL RECEPTIONIST/DERMATOLOGY- S Lyon MI - W/Th/F - Part-time
Toledo Clinic 4.6
Medical receptionist job in South Lyon, MI
Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time MedicalReceptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred.
Perform various clerical duties to support the operation of a busy dermatology practice.
Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking.
Principal Duties & Responsibilities:
Example of Essential Duties:
1) Scheduling appointments, lab tests, surgeries, etc.
2) Answering phones - courteously and professionally.
3) Verifying referrals and/or pre-certifications.
4) Updating insurance information.
5) Answering general patient questions.
6) Taking messages accurately and relaying to appropriate personnel.
Other Essential Duties May Include (but are not limited to):
7) Collecting co-pays.
8) Preparing and/or submitting charge tickets.
9) Preparing and cleaning exam rooms.
10) Sorting, filing and scanning patient charts.
11) Occasional travel to other office locations as needed
11) Other duties as assigned.
Knowledge, Skills & Abilities Required:
Required:
- Excellent communication, phone, and organizational skills required.
- Intermediate Computer skills
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles and work assignments.
- Adheres to all Toledo Clinic policies and procedures.
Education:
- HS diploma or GED.
Preferred:
- Previous clerical experience in a Drs. office highly preferred.
How much does a medical receptionist earn in Farmington, MI?
The average medical receptionist in Farmington, MI earns between $24,000 and $37,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Farmington, MI
$30,000
What are the biggest employers of Medical Receptionists in Farmington, MI?
The biggest employers of Medical Receptionists in Farmington, MI are: