Patient Representative (NWA Ortho Clinic)
Medical receptionist job in Fayetteville, NC
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
01/10/2026
Type of Position:Administration - Outreach
Job Type:Regular
Work Shift:
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ICE | MUSL NWA Lowell Access
Department's Website:
******************************************************************
Summary of Job Duties:The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will be responsible for processing high risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions.
Qualifications:
Minium Qualifications:
High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
Knowledge, Skills & Abilities:
Ability to follow oral instructions, read, and write.
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners.
Excellent customer service skills.
Preferred Qualifications:
Bachelor's degree in Business, Healthcare or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, registration, billing, or scheduling
Additional Information:
Key Responsibilities:
Customer Service
Greets and assists the public professionally, maintaining effective communication and confidentiality.
Resolves conflicts with careful listening and negotiation skills.
Maintains accurate records and uses communication devices effectively.
Check-In & Out/Scheduling Procedures
Schedules and coordinates appointments, pre-registers patients, and updates accurate information.
Manages walk-ins, creates patient charts, and handles scheduling for surgeries and tests.
Issues excuses, sends no-show letters, and maintains tracker boards.
Insurance Verification/Benefit Explanation
Verifies insurance, completes ABNs, and handles authorizations and pre-certifications.
Tracks referrals and ensures accurate benefit information in systems.
Reporting
Maintains care plans, inputs statistics, and addresses medical record issues.
Generates maintenance reports, including work denials and canceled clinic reports.
POS Collections & Patient Counseling
Collects payments, issues receipts, and reconciles daily deposits.
Counsels patients on financial information and monitors balances.
Charge Entry
Enters and reconciles daily charges (if applicable).
Professional Development
Attends training, staff meetings, and orientation sessions.
Completes annual skill assessments and maintains job competencies.
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
Optional Documents:
List of three Professional References (name, email, business title), Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:N/A
Frequent Physical Activity:N/A
Occasional Physical Activity:N/A
Benefits Eligible:Yes
Auto-ApplyMedical Receptionist PRN
Medical receptionist job in Fayetteville, NC
Feel good about helping others feel better, and feel good about a career with FastMed!
For the past 20 years FastMed has served as the front door of healthcare for our communities. We offer a comprehensive range of Urgent Care services, in addition to Occupational Health services, an expanding network of Family Medicine clinics & Telemedicine services.
Feel good about joining the fastest-growing urgent care provider in the U.S with over 100 locations nationwide.
POSITION SUMMARY:
We are hiring a Patient Services Advocate (front office Medical Assistant) to join our dynamic team and be “the face” of our clinic. Our ideal candidate has incredible customer service skills, a warm and friendly personality, is detail oriented and is able to prioritize in a fast paced environment. Previous experience working in a healthcare setting as a front office Medical Assistant or Medical Administration is a plus!
Must have strong work history and be reliable.
Must have strong attention to detail
Must be flexible with scheduling and able to work some 12 hours shifts (weekdays) and some weekends.
Must be able to remain calm and compassionate in a fast paced, sometimes hectic environment.
Must be willing to learn new tasks in a healthcare office.
FASTMED OFFERS:
Flexible schedules that promote work/life balance
Career advancement
New hire training, plus ongoing training and development
Benefits for all full-time team members ( Medical, Dental, Vision, Paid Time Off, Life Insurance, 401k with company match, complimentary clinic visits each month (limited), Short Term Disability, Flexible Spending Account, and much more!)
If you go above and beyond to deliver exceptional service, thrive in a fast paced environment, and value teamwork…then join us on our mission to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion!
POSITION QUALIFICATIONS:
1-2 years of customer service experience. Experience in a healthcare setting, preferred.
Medical Administration or front office Medical Assistant experience preferred
EMR experience a plus
Typing and computer proficiency in Windows based software
Highschool Diploma or GED
Graduate of Medical Assistant or Medical Administration program a plus
BLS/ CPR Certified
APPLY TODAY and Feel good about your future with FastMed!
Feel good about delivering high standards for quality care and safety.
FastMed Urgent Care is the only independent urgent care operator to be awarded The Joint Commission's Gold Seal of Approval !
Feel good about your professional growth through ongoing training and opportunities to elevate your career!
*FastMed Urgent Care often promotes from within!
Feel good about FastMed ensuring your health and safety.
*FastMed Urgent Care follows applicable CDC guidance for COVID-19 and Joint Commission Standards.
Auto-Apply793 MEDICAL CLINIC SCHEDULER
Medical receptionist job in Fayetteville, NC
Job DescriptionSalary:
ABF Medical Clinic Scheduler
Job Type: Full-Time Reports To: Office Manager
The Medical Clinic Scheduler is responsible for managing patient appointments efficiently, ensuring a smooth scheduling process for both in-office and Telehealth visits. This role involves handling scheduling inquiries, confirming appointments, updating patient records, verifying insurance, and assisting with front desk duties such as providing new patient packets, collecting copays, and maintaining strong communication with the billing department.
Key Responsibilities:
Appointment Scheduling & Management:
Schedule 25-30 in-office patient appointments and 25 Telehealth appointments daily.
Ensure providers' schedules are optimized while minimizing patient wait times.
Make daily confirmation calls to patients for their scheduled appointments.
Handle all scheduling-related questions and appointment modifications.
Reschedule appointments as needed, including managing cancellations and no-shows.
Provide status updates on the overall number of scheduled patients daily.
Patient Communication & Record Management:
Chart patient appointment details and updates in the electronic health records (EHR) system.
Verify and update patient demographic information, including phone number, address, and emergency contacts.
Assist with providing new patient packets and ensuring all necessary documentation is completed.
Assist patients with completing assessment forms upon check-in.
Answer phone calls and respond to inquiries in a professional and courteous manner.
Insurance & Billing Coordination:
Verify patient insurance eligibility and benefits before appointments.
Update patient insurance details in the system as needed.
Collect copays, deductibles, and outstanding balances at check-in.
Maintain effective communication with the billing department regarding insurance issues and payment collections.
Administrative & Front Desk Support:
Ensure the waiting area remains organized and welcoming for patients.
Coordinate with medical assistants and providers to ensure patient flow efficiency.
Assist with scanning and uploading documents into patient records.
Maintain confidentiality of all patient information in compliance with HIPAA regulations.
Reporting & Daily Updates:
Provide daily reports on scheduled appointments, cancellations, and patient volume to the office manager.
Track and report trends in no-shows, cancellations, and scheduling patterns.
Communicate with providers about their daily schedules and patient load.
Additional Duties:
Assist with patient outreach for follow-up appointments and routine care reminders.
Coordinate with referral coordinators to schedule specialist or diagnostic appointments when needed.
Support clinic staff with any additional administrative tasks as assigned.
Qualifications & Skills:
Experience: 1-2 years in medical scheduling, front desk, or administrative role in a healthcare setting preferred.
Education: High school diploma or equivalent required; additional certification in medical administration is a plus.
Skills:
Strong multitasking and organizational skills.
Excellent communication and interpersonal skills.
Proficiency in using Electronic Health Records (EHR) systems.
Knowledge of medical terminology, insurance verification, and billing processes.
Ability to work efficiently in a fast-paced clinical environment.
Strong attention to detail and problem-solving abilities.
Work Schedule:
Monday Friday, (Mon-Thurs 8am-5pm) (Fri-9am-3pm)
Medical Receptionist
Medical receptionist job in Fayetteville, NC
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Profit sharing
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
Front Desk Coordinator - Fayetteville, AR
Medical receptionist job in Fayetteville, NC
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Weekend availability needed
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyPatient Care Coordinator -IRG/Fayetteville Orthopaedics & Sports Medicine
Medical receptionist job in Fayetteville, NC
Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Fayetteville Orthopaedics & Sports Medicine to offer exceptional outpatient orthopedic therapy services to the Fayetteville, NC community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position.
What is a Patient Care Coordinator?
A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.
Company Benefits:
PTO, holiday pay, medical/dental/vision insurance, and more
401k match
Competitive wages
Essential qualities of a Patient Care Coordinator:
Great attitude and a desire to help others
Ability to work independently and as a team
Superior customer service and communication skills
Ability to multitask and remain detail oriented
Adaptable
Appropriate computer skills
Job Duties Include:
Working knowledge of our electronic health records system
Navigating between multiple computer programs and web base portals
Greeting patients in a friendly, supportive manner
Answering incoming calls
Scheduling new and reoccurring appointments
Verifying insurance coverage and obtaining insurance authorizations
Collecting patient payments and balancing end of day
Post daily charges into billing software
Manage insurance denials and accounts receivable
Participating in training programs and staff meetings
Prior healthcare and billing experience are strongly preferred.
Please do not contact the clinic directly.
Auto-ApplyPatient Representative - Clinics-Full Time-Days
Medical receptionist job in Fayetteville, NC
$2,000 Bonus
Facility
Cape Fear Valley Podiatry-Fayetteville
Department
CFV Podiatry, Foot & Ankle Specialists - Fayetteville
Job Family
Clinics - Outpatient
Work Shift
Days (United States of America) Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non-medical dictation; timely submission of reports.Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures
Ensure the completion of new patient information and update information for the medical record
Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately
Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end
Order all outside tests requested by the doctor; schedule patient appointments, confirm
Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily
Transcribe all non-medical dictation
Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager
File, fax and/or mail reports and records
Compile and submit month end reports in a timely manner
Assists in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered
Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy
Assists as required in non-invasive medical procedures or as security observer
As possible, knows where administrative/medical staff can be located and directs emergency messages
Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training:
High school diploma or equivalent required
Business-related courses preferred
Work Experience:
1-2 years clerical experience
Medical business office or significant public contact preferred
Knowledge, Skills, and Abilities Required:
Medical Terminology
PC skills preferred
Type 45-55 words per minute accurately
Tact and ability to deal with patients under stress
Good planning and organizational abilities
Speaking and hearing necessary to converse with the public
Knowledge of ICD-10 and CPT-4 coding for Part B billables is preferred
Physical Requirements:
Must be able to see and read printed data and monitor screens
Manual dexterity
Visual and auditory acuity to collect information
Verbal communications skills
Ability to lift, stoop, bend, kneel, reach
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Auto-ApplyFront Desk Coordinator I
Medical receptionist job in Fayetteville, NC
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Bilingual Spanish Front Office Coordinator
Medical receptionist job in Fayetteville, NC
Job DescriptionSalary:
Are you great with people? A master problem solver?
Jumpstart your career as a Front Office Coordinator.
What the day looks like:
In this important role, you will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. Its fast-paced, and requires a high degree of empathy as many callers are facing very difficult circumstances.
No two days are the same. Youll often be the first voice people hear when they call, and you may be the last person they meet, as you hand them their check at the end of their case.
Its a good fit for compassionate professionals.
You'll also captain the ship at our Fayetteville location welcoming guests, facilitating meetings, and running the office.
Its a good fit a responsible, compassionate professional.
We offer:
A chance to help people through their worst days, and celebrate with them on their best days.
Numerous growth opportunities.
A supportive team environment
Competitive salary & benefits (such as paid family leave, 401k with match, and more).
Who we are:
Our law firm helps injured people. Weve been nationally recognized for our work, and were recently voted a
Best Place to Work
. Our President was named one of the states most influential business leaders, and has been recognized for advancing diversity and inclusion in the legal profession.
Besides looking for high achievers, were also looking for good people. People with character, strong values, and who are good teammates. And kind. Our employees genuinely care for our clients and for each other.
Requirements:
Customer service, call center, or sales skills. (1-3+ years of related experience is a plus.)
Strong computer/typing ability (data entry, Microsoft Word, and Excel).
Excellent time-management, communication, and attention-to-detail.
Bilingual (English/Spanish), required.
Available for an 8hr shift between the hours of 8am-6pm, M-F
This role is the heart and soul of our organization. They are on the front lines with our clients, making an important difference in their lives. James S. Farrin
Veterinary receptionist
Medical receptionist job in Benson, NC
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
The Veterinary Receptionist serves as the first point of contact for clients and their pets. This role provides exceptional customer service, manages client communications, and supports the veterinary team through administrative and scheduling functions. The receptionist ensures an efficient and compassionate experience for clients while maintaining a calm and professional demeanor in a busy clinical environment.
Key Responsibilities:
Client Relations & Customer Service
Greet clients warmly and create a welcoming atmosphere in the reception area.
Answer incoming calls, respond to inquiries, and route calls appropriately.
Schedule appointments, surgeries, and follow-up visits efficiently.
Maintain accurate client and patient records in the practice management software.
Process payments, prepare invoices, and handle deposits and end-of-day reconciliation.
Communicate clearly and empathetically with clients regarding appointment logistics, treatment plans, and follow-up care.
Promote preventive care services, wellness plans, and hospital promotions.
Type in medical records accordingly
Administrative & Operational Support
Maintain cleanliness and organization of the reception area and lobby.
Monitor inventory of office supplies and inform management of restocking needs.
Assist with reminders, prescription refill requests, and medical record transfers.
Support veterinary staff with documentation, record updates, and client coordination.
Ensure confidentiality of client and patient information in compliance with clinic policies.
Teamwork & Professionalism
Collaborate closely with veterinary assistants, technicians, and doctors to ensure smooth workflow.
Participate in staff meetings, training sessions, and continuing education as required.
Demonstrate reliability, punctuality, and a positive attitude under pressure.
Uphold the clinics standards of care, ethics, and client service excellence.
Qualifications:
High school diploma or equivalent (required); associate degree or veterinary assistant certification (preferred).
Prior experience in a veterinary clinic, medical office, or customer service environment preferred.
Proficient in Microsoft Office and veterinary software covetrus pulse.
Strong written and verbal communication skills.
Ability to multitask, prioritize, and remain calm in a fast-paced environment.
Compassion for animals and empathy for their owners.
Dental Front Desk / Patient Services Coordinator
Medical receptionist job in Clinton, NC
Clinton Family & Cosmetic Dentistry (************************************ is searching for an experienced, dedicated, compassionate, and detail oriented Dental Front Desk / Patient Services Coordinator. We are growing and the current opening is for a permanent full-time position, working four (4) or five (5) days and approximately 35-40 hours per week. We are focused on providing exceptional patient care through a great patient experience. We also promote a team-oriented working environment comprised of individuals who provide the highest quality of dental care possible. We want our employees to have fun and enjoy their work! Offering patients a wide range of dental services including preventative, periodontal, pediatric, orthodontic, cosmetic, restorative, endodontic, and reconstructive dentistry. Applicant must have a strong work ethic as well as an outgoing, positive personality. Working interview required.
This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. Work experience in a dental office preferred. Dental Assistants looking to make a transition to front desk are also welcome to apply for this position. This position will be responsible for, but not limited to the following duties:
answer phones
answer patient questions
confirm appointments
verify dental insurance benefits
establish and maintain relationships with all patients
schedule patient appointments
proactively work to fill hygiene and operative appointment openings
check-in patients when they arrive
review treatment plans and financing options with patients
check-out patients when appointments are complete
process payments for patients
perform other front desk functions
If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits package offered. Joining the right practice can change your life and help redefine your career and personal success. Come join our dental family and help us continue changing the lives of our patients.
Auto-ApplyBH Front Desk Receptionist (GSA)
Medical receptionist job in Dunn, NC
Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.
What You'll Do
* Input complete, accurate patient demographic information.
* Update patient financial data and verify/document benefits with proof of coverage.
* Enter visit charges to the correct payer source and collect applicable payments.
* Assist uninsured individuals and low-income families in obtaining government health insurance.
* Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.
What We're Looking For
Required:
* CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed.
* Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges
* HS Diploma/GED
Preferred:
* Associate degree in a related field
* Three (3) years' medical, dental, or behavioral health experience
Why Join CommWell Health?
* Impact: Be part of a team that delivers life-changing care to underserved populations.
* Balance: Enjoy a supportive, flexible environment that values your well-being.
* Growth: Access continuous learning, advancement pathways, and leadership development.
* Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued.
We Take Care of Our Team
* Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs
* 401(k) with Matching - Invest in your future with confidence
* Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals
* Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness
* Career Growth - On-the-job training, certification support, and advancement opportunities
A Team That Cares for You
At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions.
Equal Opportunity Employer
CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Join Us?
If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.
Patient Services Coordinator
Medical receptionist job in Lillington, NC
Job Description
Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services.
Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination.
Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner.
Coordinate/Assist patients' transportation coordination in timely manner.
Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response.
Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment.
Take phone messages, as needed, and distribute them to appropriate personnel.
Assist patients complete necessary forms.
Work at different FCCHC locations as needed.
Ensure timely delivery of outside mail and communication.
Cover front desk/call center vacancies as needed.
Other duties as assigned.
Powered by JazzHR
3XoFL2wIwM
Dental Front Desk / Patient Services Coordinator
Medical receptionist job in Garner, NC
Garner Family & Cosmetic Dentistry - a growing, primarily fee-for-service practice located in Garner, NC (************************ - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors.
We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry.
If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients.
What you can expect from us:
An environment in which team members are treated with respect, appreciation, and kindness
Supportive management that is invested in developing the practice and the people at the practice
A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care
A learning environment that fosters continuous improvement and growth in skill
Consistency in schedule and working hours
What a successful team member looks like:
Does everything with positivity and enthusiasm
Is committed to being a team player and takes pride in the victories of their teammates
Looks for ways to make new ideas work, not for reason they won't
Has a growth mindset, is open to feedback, and strives to increase their self-awareness
Is committed to the practice and doing great work
What you will receive:
Competitive pay
Health, vision, short-term disability, and life insurance
Dental benefit
401k with employer match
3 weeks PTO
7 paid holidays
Scrub/uniform allowance
Auto-ApplyPatient Coordinator
Medical receptionist job in Apex, NC
Discover a rewarding career path with Avance Care - where innovation meets compassion.
Avance Care is growing fast, with 37 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us.
As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a part-time role involving 12-hour weekday shifts and a rotating weekend schedule.
Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
Seeking friendly, people oriented, and customer service focused individuals to join the team!
Selected Responsibilities:
Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients' information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance cash register and ensure all credit payments are accurate
Explain fees, services, and policies
Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.
Other Priorities:
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Auto-ApplyMedical Secretary
Medical receptionist job in Pinehurst, NC
The Secretary II performs clerical tasks ensuring a smooth and efficient department flow. The Secretary II facilitates notification of patients and surgeons regarding scheduling of surgeries, appointments and tests. The Secretary II enters patient/surgery information in computer and maintains accurate and orderly schedules for the provider. The Secretary II maintains order/charge entry and completion of daily reports and tasks.
ORGANIZATIONAL RELATIONSHIPS
Accountable to the Clinical Department Manager
POSITION REQUIREMENTS
Answer telephones/Process faxes
Promptly answer the telephones using approved scripting
Provide assistance to patients
Task all clinical questions to physicians or clinical staff per clinic policy
Utilize instant messaging or other department communication method to immediately contact clinical personnel with urgent requests
Return all phone calls within one business day; urgent calls immediately
Provide accurate messages to all staff and task physicians with referring physician requests
Process incoming faxes and send out faxes as needed daily
Schedule Surgeries and Ancillary Services
Select surgery dates based upon scheduling availability, diagnosis, urgency, and MD preferences.
Write up surgery charge tickets with CPT and ICD-9 codes for MD approval.
Put global days into computer per clinic policy
Input surgery charges or turn in to department coder per department policy
Schedule Ancillary Services: document the reason whenever a diagnostic test is not scheduled at Pinehurst Surgical.
Schedule hospital or surgery center surgeries/tests:
Fax in the surgery posting sheet/orders and appropriate patient records based on procedure
Provide a routing slip with prioritized steps
Escort the patient to preadmissions as needed
Input appropriate orders for surgery or ancillary services
Register New Patients and Schedule Appointments
Enter or verify demographic and insurance information
Use ihealth task list to register patient if info is received from patient portal
Process incoming referrals based on clinic and department policy
Assess whether a referral from the primary is necessary based on patient insurance
Assure the patient's insurance has a contracted insurance carrier
Schedule the appointment
Provide the patient directions and any needed information to prepare them for the appointment
Send note to the patient and referring physician for patients who don't show up
Make note in patients chart for patients who cancel their appointments
Complete Pre-certifications
Verify the insurance card is up to date in the system
Check eligibility
Accurately complete the benefit form
Contact the insurance carrier on-line or by phone
Task the benefit form to the financial counselor and if the patient is present, escort the patient to the financial counselor
Order Management/Charge Entry for Clinic Charges
Input appropriate orders per provider requests
Follow order and request thru to completion
Notify appropriate person(s) if results have not been received in timely manner per department protocol
Keep current daily/weekly/monthly order & task reports per clinic policy
Input provider charges on a daily basis ensuring all diagnosis and procedure codes are accurately and completely entered
General Administrative Duties
Schedule committee meetings, seminars, vacations, and personal appointments on the provider's calendar
Send out notifications to manager and other persons/entities of provider changes in schedule so that appropriate staffing and surgery schedule adjustments can be made
Collect and distribute mail
Contact PAS department with any clinic delays in providers arrival or clinic schedule per clinic policy
Complete all Disability forms and FMLA forms per clinic policy
Review failed fax logs
Correct any issues by working the hold/denial buckets
PERSONAL CHARACTERISTICS
1. Strong interpersonal abilities
2. Well organized
3. Maintains confidentiality
4. Service orientation
5. Work accurately and methodically
Requirements
PREFERRED QUALIFICATIONS
1. Two years of experience in a medical setting preferred
2. Associate's degree in medical office administration or technology
3. Experience with ICD-10 and CPT- 4 coding
4. Experience with Microsoft Office Suite
5. Ability to relate sensitively to patients
6. Ability to communicate well
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights up to 15 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit, reach with hands and arms, talk and hear.
Medical Receptionist
Medical receptionist job in Sanford, NC
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyVeterinary Receptionist
Medical receptionist job in Apex, NC
Job DescriptionDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
Energetic people-and-pet person with excellent work ethic and social and organizational skills
Be compassionate/caring
Willing to work flexible hours including weekends
Can work individually, as well as on a team
Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & Expertise
Prior Customer Service Experience
Must be able to lift 40 lbs.
Benefits
Health Care Plan (Medical, Dental & Vision Options)
401k Match
Generous paid time off (PTO)
Six (6) weeks of paid Parental Leave
One (1) Work/Life Balance day off
Short-term and long-term disability options
Supplemental insurance options
Discounted Veterinary Care
Scrub allowance
Hands-on and E-training
Professional growth opportunities
Tuition assistance for prospective Veterinary Technician Students
Veterinary Receptionist
Medical receptionist job in Apex, NC
Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
* Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
* Energetic people-and-pet person with excellent work ethic and social and organizational skills
* Be compassionate/caring
* Willing to work flexible hours including weekends
* Can work individually, as well as on a team
* Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits
* Health Care Plan (Medical, Dental & Vision Options)
* 401k Match
* Generous paid time off (PTO)
* Six (6) weeks of paid Parental Leave
* One (1) Work/Life Balance day off
* Short-term and long-term disability options
* Supplemental insurance options
* Discounted Veterinary Care
* Scrub allowance
* Hands-on and E-training
* Professional growth opportunities
* Tuition assistance for prospective Veterinary Technician Students
Patient Representative (Northwest, AR)
Medical receptionist job in Fayetteville, NC
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
12/21/2025
Type of Position:Clinical Staff - Nursing
Job Type:Regular
Work Shift:
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ICE | MUSL NWA Van Asche Access
Department's Website:
Summary of Job Duties:We are looking for a proactive, detail-oriented individual to join our Ortho Clinical Administration team as a Patient Representative. The Patient Representative at UAMS Ortho Clinic plays a vital role in patient scheduling, financial counseling, and revenue cycle management, operating under general supervision. Key responsibilities include advising patients on their financial obligations, connecting them with sponsoring agencies, and ensuring adherence to financial policies. The role also involves managing high-risk pre-certifications, developing strategies to prevent denials, and generating reports to maintain financial accuracy. Additionally, the Patient Representative ensures precise record-keeping, collaborates with insurance providers, and handles billing inquiries. This position contributes to improving the clinic's operational efficiency and enhances patient satisfaction.
If you are experienced in financial counseling and revenue cycle management, we encourage you to apply and help us deliver exceptional care to our patients.
This posting will be used to fill multiple vacancies that will support UAMS Ortho Clinic locations in Northwest Arkansas, including Fayetteville, Lowell, and Bentonville.
Qualifications:
Minimum Qualifications:
High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
Knowledge, Skills & Abilities:
Ability to follow oral instructions, read, and write.
Computer/basic keyboard skills, telephone etiquette skills,
General knowledge of office machines, including printers and scanners.
Excellent customer service skills.
Understanding of financial counseling and revenue cycle management.
Ability to manage high-risk pre-certifications and develop denial avoidance strategies.
Proficiency in producing and analyzing financial reports to ensure accuracy.
Detail-oriented and patient-focused, with experience in financial counseling and revenue cycle functions.
Preferred Qualifications:
Bachelor's degree in Business, Healthcare, or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, medical office registration, billing, or scheduling
Additional Information:
Key Responsibilities:
Customer Service - Meets, greets and assists the public, answers telephones in a professional and friendly manner. Demonstrates effective communication skills. Communicates accurate and complete information, maintains strict confidentiality. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Follows the Circle of Excellence Guidelines. Promotes guest relations by offering frequently to assist other employees when needed. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills.
Check-In & Out/Scheduling Procedures - Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration of patients as needed, inputs and/or updates accurate patient information. Process walk-in's, create new patient charts, access systems for orders, work patient portal and maintains tracker board for multiple departments. Schedule surgeries and/or tests. Issues school/work excuses, send out no show letters, take patient photos for centricity. Responsible for blocking schedules in PHS as appropriate.
Insurance Verification/Benefit Explanation -Conducts insurance verification and benefit explanation by running eligibility on patients, perform ABN completion. Conducts authorizations and pre-certifications, tracks pre-authorizations maintains referrals. Enters benefit and authorization information input PCT
.
Obtains OON waiver and coordinates completion of OON wavers.
Reports (Medical & Maintenance) -This position must also maintain initial plane of care (signatures, etc.), and is responsible for inputting daily and monthly statistics and communication any medical records issues. This position will be responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, working in coming and outgoing referrals within the clinic.
POS Collections & Patient Counseling -Collects and post payments and issues receipts. Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit & batch POS dollars, and must complete deposit agreement. Counsels patients on any and all related financial information i.e. hospital discounts and reviewing Medicaid screening. Monitors patient balances using the matrix payment method. This position is also responsible for pre-counsel patient regarding the payment expectations for service.
Professional Development - Attends required training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs assessment. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually
.
May perform other duties as assigned
Salary Information:
Commensurate with education and experience.
Required Documents to Apply:
Resume
Optional Documents:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting
Frequent Physical Activity:Lifting, Standing, Talking, Walking
Occasional Physical Activity:Grasping, Kneeling, Pulling, Pushing, Reaching, Stooping
Benefits Eligible:Yes
Auto-Apply