Patient Services Representative (PSR) - Integrated
Medical receptionist job in Watertown, NY
Full-time Description
The Patient Service Representative (PSR) works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the “Face of the Health Center” in customer service, making appointments, checking patients in and out, collecting co-payments, sliding fees, and outstanding balances, assisting patients with insurance and payment responsibilities answering phones, and directing inquiries as assigned.
BENEFITS:
Group health/dental/vision, agency funded voluntary life insurance, 403b Retirement Plan available upon hire, and generous vacation and sick time (start accrual immediately upon hire!)
Requirements
Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement. Has excellent interpersonal and verbal communication skill. Shall be knowledgeable in medical and dental terminology. Shall possess typing skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy and a quick learner. Adaptable to change and is resourceful and proactive when identifying and resolving problems.
*NCFHC is an equal opportunity employer
Salary Description Starting at $18.22/hr.
Patient Service Representative
Medical receptionist job in Canton, NY
Patient Service Representative (PSR)
!
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
Auto-ApplyCare Coordinator
Medical receptionist job in Watertown, NY
Full-time Description
Summary/Objective:
By working with the eligible members, their families/supports, and a network of provider agencies, the Care Coordinator provides comprehensive and person-centered care coordination and care management services for members experiencing emotional and/or behavioral problems or those with complex combinations of chronic conditions/serious mental illnesses. CHJC and its dedicated Care Coordinators strive to improve the responsiveness, accountability, and navigation of the complex medical, behavioral, and social service system.
The Care Coordinator is responsible for conducting strength-based assessments, identifying and submitting referrals for needed services/community supports, and providing advocacy and support to individual members. To ensure the member receives quality services and maintains optimum healthcare without barriers, the Care Coordinator communicates with each member and their care team. Services are provided by a comprehensive network of provider agencies, delivering an array of medical, self-help, social, supportive, and rehabilitative services. Based on the individual needs of the member, individualized service plans are developed.
Essential Functions:
1. Assist members to identify strengths and develop problem solving strategies to further enhance those strengths
2. As determined by the individual member's need, assist in the seamless transition to higher or lower levels of care
3. Ensure the delivery of high intensity care management services to members
4. Assist members to access various community services available
5. Beginning with a strength-based assessment, in collaboration with the member, family members and service providers, develop individualized service plans for each member
6. Taking an integrated approach to service planning and delivery, provide wraparound services and a service plan tailored to the member's need
7. To minimize emergency room visits and subsequent hospitalizations, within one business day, follow-up/connect with the member to insure follow up care is scheduled and provided and any referrals to community resources is completed.
8. Responsible to maintain accurate records in the designated EMR, completes assessment and documentation timely, professionally, and accurately
9. Ensures eligibility and appropriateness for enrollment and continued enrollment
10. Collaborates with all members of the care team; schedules and facilitates Team Meetings
Special Requirements:
Work Environment: Office environment will require occasional travel to recruitment events, local schools, conferences and/or meetings and travel within the community to include off-site/remote. May have contact with service recipients that are agitated and/or are in crisis. Some risk involved working with service recipients with mental illness. Works in an office setting with a controlled temperature environment. Occasional exposure to inclement weather conditions may occur depending upon assignments.
Equipment: This position is required to maintain a working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, fax machines, etc.
Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours of Work:
Full-time, traditional hours required along with non-traditional hours. This position is required to work on-site, and offsite/remote. Must participate in the on-call rotation.
Travel:
Travel is required throughout service area (Jefferson, Lewis, Oswego, and St. Lawerence County).
Required Education and Experience:
An Associate's Degree in psychology, sociology, human services, or related field is required; a Bachelor's Degree is strongly preferred. With proper relevant experience, licensure, or certification in a related field such as LPN or CASAC may be substituted for Associates Degree.
Requirements
Skills/Abilities/Knowledge:
Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Ability to work with diverse populations. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned.
Additional Eligibility Qualifications:
Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, Covid-19 vaccination or exemption, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and your eligibility to work in the United States. A Valid NYS (New York State) driver's license required. Mandated Reporter Certification and Corporate Compliance Training will be required following date of hire. Will attend Train the Trainer training and become a NTDC Facilitator and be responsible for maintaining that certification.
Salary Description Starting at $46,000
NCOG - OFFICE SCHEDULER
Medical receptionist job in Watertown, NY
North Country Orthopaedic Group - Office Scheduler- Full Time - Day Shift -# Req 9201 Pay Grade $16.94-$21.60* Job Summary:# An Office Scheduler is responsible for efficiently utilizing the scheduling of patient appointments across multiple departments. This role involves answering phone calls, speaking with patients and external facilities to retrieve necessary documents, and provide flexible support in various areas as needed by the clinic manager. Attention to detail and accuracy in all tasks are critical to ensuring the smooth operation of the clinic.# Responsibilities: Schedule patient appointments for various departments accurately and efficiently.# Answer incoming phone calls to the clinic promptly and courteously, providing accurate information and assistance to all patients.# Communicate with external facilities and healthcare providers to obtain documents and information required for scheduling. Communicate effectively with various departments throughout the clinic for all matters.# Maintain accurate and up-to-date patient scheduling records in the electronic medical records system. Assist with duties as needed at the request of the Clinic Manager. Provide support in other administrative areas throughout the clinic as directed by the clinic manager. Handle confidential patient information in compliance with HIPAA regulations Collaborate with medical staff to ensure seamless patient flow and address any scheduling conflicts. Participate in any staff meetings and training sessions at the request of the clinic manager.# Work across various departments of the clinic to efficiently complete all essential tasks, ensuring the clinic#s success and benefit.# Maintain a professional attitude in all interactions and tasks Qualifications: Education: High School Diploma or equivalent. Computer Skills: Proficiency in office software and electronic medical records systems. Communication: Strong verbal and written communication skills for patient and provider interactions. Organization: High level of attention to detail and accuracy in scheduling. HIPAA Knowledge: Ability to handle confidential patient information according to privacy regulations. Professionalism: Ability to maintain a positive and professional attitude in a fast-paced setting. Flexibility: Willingness to support various departments and adapt to changing clinic needs. Medical Knowledge: Basic understanding of medical terminology is preferred. *The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veteran encouraged to apply. #
North Country Orthopaedic Group - Office Scheduler- Full Time - Day Shift - Req 9201
Pay Grade $16.94-$21.60*
Job Summary:
An Office Scheduler is responsible for efficiently utilizing the scheduling of patient appointments across multiple departments. This role involves answering phone calls, speaking with patients and external facilities to retrieve necessary documents, and provide flexible support in various areas as needed by the clinic manager. Attention to detail and accuracy in all tasks are critical to ensuring the smooth operation of the clinic.
Responsibilities:
* Schedule patient appointments for various departments accurately and efficiently.
* Answer incoming phone calls to the clinic promptly and courteously, providing accurate information and assistance to all patients.
* Communicate with external facilities and healthcare providers to obtain documents and information required for scheduling.
* Communicate effectively with various departments throughout the clinic for all matters.
* Maintain accurate and up-to-date patient scheduling records in the electronic medical records system.
* Assist with duties as needed at the request of the Clinic Manager.
* Provide support in other administrative areas throughout the clinic as directed by the clinic manager.
* Handle confidential patient information in compliance with HIPAA regulations
* Collaborate with medical staff to ensure seamless patient flow and address any scheduling conflicts.
* Participate in any staff meetings and training sessions at the request of the clinic manager.
* Work across various departments of the clinic to efficiently complete all essential tasks, ensuring the clinic's success and benefit.
* Maintain a professional attitude in all interactions and tasks
Qualifications:
* Education: High School Diploma or equivalent.
* Computer Skills: Proficiency in office software and electronic medical records systems.
* Communication: Strong verbal and written communication skills for patient and provider interactions.
* Organization: High level of attention to detail and accuracy in scheduling.
* HIPAA Knowledge: Ability to handle confidential patient information according to privacy regulations.
* Professionalism: Ability to maintain a positive and professional attitude in a fast-paced setting.
* Flexibility: Willingness to support various departments and adapt to changing clinic needs.
* Medical Knowledge: Basic understanding of medical terminology is preferred.
* The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veteran encouraged to apply.
Medical Support Assistant (MSA)
Medical receptionist job in Watertown, NY
STGi is currently seeking a Medical Support Assistant to provide services at our Community Based Outpatient Clinic.
The general duty of the Medical Support Assistant is to provide clerical and administrative support for the Community Based Outpatient Clinic (CBOC).
ESSENTIAL FUNCTIONS:
• Manages the schedules and treatment of CBOC patients.
• Maintains electronic logs/files in conjunction with the consult/appointment process.
• Greets and checks in patients, updating records as necessary.
• Coordinates patients' schedules and clinic flow.
• Performs clerical and administrative functions to maintain patient data.
• Schedules new and established patient appointments.
• Tracks and facilitates completion of encounters and consults.
• Participates in PACT team huddles and team meetings to manage and plan patient care.
• Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
• Manages electronic wait list to verify and validate accuracy and resolve issues.
• Performs administrative follow up actions.
• Participates in and independently follows up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.
• Evaluates patient information and clinic schedule lists to determine whether patient is vested.
• Gathers information and collects/compiles data to meet the needs of the service.
• Deals effectively with individuals who may be ill, irritable, or otherwise hard to please.
• Maintains alertness to patients requiring immediate treatment.
• Extends a high degree of customer service to patients, other contractor staff, Subcontractor(s) staff and personnel, and Veterans Affairs Medical Center (VAMC).
• Conducts initial screen of patients, including veteran eligibility and active enrollment in the VA Primary Care Program.
• Verifies that required appropriate individuals have completed CBOC/VA paperwork.
• Schedules and notifies patients of follow-up appointments/referrals.
• Assists in the coordination of supplies/equipment.
• Assists in maintaining the Veteran Health Information Systems and Technology Architecture (VISTA) clinic reminder tracking system current for each enrolled patient.
• Assists the CBOC Clinic Manager in ensuring that all required reports are completed in an accurate and complete fashion.
• Acts as a liaison between contractor and the VAMC.
• Participates in the ongoing Performance Improvement Program between STGi and VAMC.
• Complies with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, STG and subcontractor safety and operational regulations, directives and standards.
• Maintains confidentiality of all information and support patients' privacy, rights, and safety.
• Performs other work-related duties as assigned.
Required Skills
REQUIRED EXPERIENCE AND SKILLS:
• Must have sufficient front office experience.
• Knowledge of skills to perform all secretarial/clerical support tasks (typing, filing).
• Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care.
• Prefer 1-3 years of current medical and clerical experience working in a similar environment (outpatient clinical and/or other hospital experience preferred).
• Skill and precision in use of the tools, materials and equipment, to include expert knowledge of telehealth technologies appropriate for each type of visit and how to troubleshoot technical
issues that may arise with the technology.
• Demonstrate knowledge of age-specific customer service techniques with exceptional verbal, written, and telephone communication skills; adept at handling difficult situations with diplomacy and professionalism to ensure a positive customer experience.
• Knowledge of specialized terminology associated with the work in the facility and in-depth knowledge of the terminology used in Primary care practice.
• Ability to follow orders and works under close supervision, while demonstrating initiative and independence.
• Ability to provide educational material to patients and/or families regarding proper health care activities, such as giving injections, taking blood pressures, etc.
• Knowledge of Microsoft Office Software, Electronic Medical Records and computer maneuverability.
• Must be detailed oriented and have the ability to multi-task.
Patient Care Coordinator
Medical receptionist job in Watertown, NY
Our office, Oral Surgery of Northern New York - Watertown, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range
$16 - $20 USD
Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Auto-ApplyOBGYN needed for central New York - Highly Successfully OBGYN Department
Medical receptionist job in Camden, NY
HealthPlus Staffing is assisting a Physician-run multi-specialty group with their search for an OBGYN to join their team in New Hartford, NY. Job Description:
OBGYN
Start date: 30-60 Days
Structure: Full Time
Schedule: Predictable work schedule (To be discussed)
Support: Full Office Staff and APP
Requirements: Must be BC/BE in Obgyn
Compensation: (To be discussed)
90th percentile
Production based salary at the end of 2 years
Benefits: Comprehensive benefits package (To be discussed)
The OB/GYNs perform consultations in a state of the art facility with on site lab and radiology services
available. Inpatient work and procedures are performed in two of our local hospitals which are blocks
from our location.Additional Info: This growing group offers a broad array of ancillary and support services under one roof for the convenience of both patients and physicians. In addition to having Electronic Medical Records, we also have been awarded superior performance designation by MGMA for outstanding Practice management and have achieved the highest accreditation by the AAAHC.
If interested in this position please submit an application immediately!The HealthPlus Team
Patient Access Rep, Pulaski
Medical receptionist job in Pulaski, NY
* To greet patients, visitors and representatives to the center, directing to appropriate office/destination * Register patients for their scheduled appointments collecting and verifying demographic and insurance information * Scan driver license or photo ID and insurance card into electronic medical record software
* Collect payment portion of visit the patient is financially responsible for
* To have patient sign Patient Responsibility Agreement when needed
* Distribute and secure signature for required consent forms for treatment, offer Advanced Directives, Notice of Privacy Practices and Patient Bill of Rights
* Verify insurance eligibility and secure signature on appropriate insurance forms as needed
* Initiate encounter form for patients visit
* Answer incoming phone calls, transfer patients calls where needed and schedule appointment as appropriate
* Post charges on patient account and record all payments collected on the designated form
* Close daily journal and balance receipts to payments received
* Reconciliation of cash drawer/money bag
* Scan all patient documents as instructed
* Take notice of excessive wait times and notify the Nurse Manager
* Notify triage nurses of any emergencies or nurse related questions that patients have. To transport walk-ins/emergencies to appropriate areas if needed.
* Make certain the waiting areas are neat and clean
* Print schedules three days in advance.
* Must be flexible to organizational needs across the ConnextCare network
* To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team
20. Other duties and responsibilities as requested by management and supervision.
Requirements
High school graduate or GED
Verbal and written communication skills, office applications preferred
Demonstrate proper judgment and decision making skills when necessary
Comply with the organizations code of conduct, safety rules and adheres to all company policies
Carry out job responsibilities in an ethical, effective and professional manner
Must be willing and demonstrate the ability to cooperate, work, and communicate with coworkers and supervisors
Must demonstrate computer proficiency with Microsoft Suite and electronic medical record system
Must possess a willingness to accept direction from providers and supervisors; must possess the ability to work well and with compassion in stressful situations; must maintain a professional and courteous demeanor with both patients and co-workers; must be keenly aware of the importance of confidentiality in all aspects of the position
Must possess the ability to firmly pursue payments on account
Must be keenly aware of the importance of confidentiality in all aspects of the position
Front Desk Receptionist
Medical receptionist job in Mexico, NY
Job DescriptionFront Desk ReceptionistStarting pay: $15.50/hour Days: Monday-FridayHours: 8:30am to 4pm
Staffworks is seeking a reliable Front Desk Receptionist to join their award-winning team!
What's in it for you?
Temp to Hire
Benefits When Hired Perm
NY State Sick Pay
Position Title Details:
Customer Service
Answering multiple phone lines
Creating documents and flyers
Position Title Qualifications:
Customer Service Experience a Must
Microsoft Office Experience a Must
Support Office
Apply now for immediate consideration or call us at 315-455-9675!
"INDITES"
Appointment Coordinator - Watertown, NY
Medical receptionist job in Watertown, NY
Auto Service Appointment Coordinator
Davidson Auto Group's Dealership is looking for the next great member of our dynamic team. The Service Appointment Coordinator focuses on increasing the service traffic of the dealership by handling inbound calls and making outbound calls to assist customers schedule appointments for the service department. The Coordinator acts as the essential communications link between the customer and the dealership. This is an entry level position.
Work Schedule: Monday - Friday
Pay: $16 - $17/hr. (Based on relevant work experience)
Responsibilities:
Respond to inbound phone calls.
Ensure that all inbound calls are handled in a timely and effective manner for service department.
Perform outbound calls
Be prepared, friendly, knowledgeable, and confident on every call
Ensure all the appointments are set accordingly
Deliver inquiries/messages intended for other service personnel and departments promptly
Check email frequently and respond to inquiries immediately
Commitment to remain informed about product.
Follow up with customers to ensure satisfaction and produce referrals. You will be working in a friendly, high energy team environment.
You will be mentored by our experienced staff
Other duties may be assigned as needed.
Required Skills:
Automotive/Service knowledge and experience a plus.
Prior experience in a call center, sales, retail, customer service and/or reception highly preferred.
Excellent verbal/written communication skills.
Customer contact experience required.
Outgoing and patient personality with good customer relations ability.
Professional Personal Experience is a must.
Detail oriented, like proven processes, and are proficient with computers, emails, smart phones and the web.
Persuasive, honest and like taking the initiative to get the job done.
A multi-tasker that can provide great customer service.
Willing to constantly invest in yourself, by participating in skills and product training.
Must be at lease 18 years of age and have a valid drivers license
Benefits and Growth Opportunities:
We offer great benefits including vacation, holidays, medical, dental, vision, 401(k), EAP and more.
We offer advancement opportunities within a large organization.
We are an Equal Opportunity Employer.
Patient Service Representative, School-Based Health Center
Medical receptionist job in Watertown, NY
Full-time Description
The School Based Patient Service Representative (SBHC-PSR) works as part of a team with other SBHC-PSR and Health Center Supervisors to ensure smooth patient flow within the practice on a day-to-day basis. This includes customer service, making appointments, checking patients in and out, answering phones and directing inquiries, filing, and assisting medical team with charting tasks.
Requirements
Equivalent experience at the discretion of the supervisor, or High School Diploma required. Previous work-related skill, knowledge, or experience is required. Has excellent interpersonal and verbal communication skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy, is a quick learner, is adaptable to change and is resourceful and proactive when identifying and resolving problems.
Salary Description $17.26
Patient Service Representative
Medical receptionist job in Canton, NY
Job Description
Patient Service Representative (PSR)
!
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
Powered by JazzHR
cDTjPf5671
CAH - PATIENT ACCESS CLERK
Medical receptionist job in Carthage, NY
Internal Posting Dates: December 12, 2025-December 17, 2025 CAH- Registration Clerk# Part Time- Primary Shift 11a-7p; various shifts as needed# Req #8633 Pay Range: $18.93-$24.23*+ Job Summary: Performs a variety of secretarial, clerical, and receptionist duties. Receives, interviews, and registers all visits directly into the computer system. Processes all necessary releases and forms as required. Obtains patient authorizations for inpatient stays within 24 hours. Qualifications: Medical Terminology # Typing at 40 WPM # Data processing experience (keyboarding) # Strong communication skills # Ability to perform quickly and accurately under pressure and with interruptions # Must be able to interact and communicate effectively with various patient age groups, primarily adults # High school education or equivalent preferred # *The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veteran encouraged to apply. # +This rate does not include the shift differential of $3 for hours worked between 3p-11p (must work 4 hours).
Internal Posting Dates: December 12, 2025-December 17, 2025
CAH- Registration Clerk- Part Time- Primary Shift 11a-7p; various shifts as needed- Req #8633
Pay Range: $18.93-$24.23*+
Job Summary:
Performs a variety of secretarial, clerical, and receptionist duties. Receives, interviews, and registers all visits directly into the computer system. Processes all necessary releases and forms as required. Obtains patient authorizations for inpatient stays within 24 hours.
Qualifications:
* Medical Terminology
* Typing at 40 WPM
* Data processing experience (keyboarding)
* Strong communication skills
* Ability to perform quickly and accurately under pressure and with interruptions
* Must be able to interact and communicate effectively with various patient age groups, primarily adults
* High school education or equivalent preferred
* The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veteran encouraged to apply.
+This rate does not include the shift differential of $3 for hours worked between 3p-11p (must work 4 hours).
Patient Care Coordinator
Medical receptionist job in Watertown, NY
Job Description
Our office, Oral Surgery of Northern New York - Watertown, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$16-$20 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Referral Specialist, Pulaski
Medical receptionist job in Pulaski, NY
* Secure required insurance authorization prior to the patients scheduled appointment * To make appointments for specialist referrals and provide notification to patient * Provide specialist with appropriate documentation to support the referral request
* Review and follow up on all outstanding/open referral and High Tech diagnostic procedures that go through referral department to ensure completion
* Communicate with patients to remind them of services via telephone or patient portal
* Mail reminder orders for tests due if not completed within 30 days.
* Monitor images for laboratory and diagnostic services for test results and close the open order when results are received.
* Communicate with Outpatient Radiology centers if results have not been received to obtain reports.
* Insure to communicate any report labeled with critical results to provider through a warm handoff
* To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team
* Other duties and responsibilities as may be requested by supervisor and/or management
Requirements
High school graduate or GED, experience in ambulatory care preferred
Verbal and written communication skills, medical office applications preferred
Demonstrate proper judgment and decision making skills
Comply with the organizations code of conduct, safety rules and adheres to all company policies
Carry out job responsibilities in an ethical, effective and professional manner
Must demonstrate computer proficiency with electronic medical record system
Must possess a willingness to accept direction from providers and supervisors
Must possess the ability to work well and with compassion in stressful situations
Must maintain a professional and courteous demeanor with both patients and co-workers
Must be keenly aware of the importance of confidentiality in all aspects of the position
Salary Description
$15.94-19.44 Depending on Experience
CAH - CLINIC REFERRAL AND SURGICAL SPECIALIST
Medical receptionist job in Carthage, NY
CAH-Womens Way to Wellness-Clinical Referral and Surgical Specialist- Full Time-Days #9a-5p- Req#8902 Pay Range $17.97-$22.92* #Qualifications: High School Graduate. Preferred one year experience of relevant experience and/or training, or equivalent combination of education and experience. Possession of strong organizational skills. Excellent verbal and written communication skills, interpersonal skills and medical terminology skills is required Ability to maintain confidentiality is a requirement. Preferred previous experience with Electronic Health Records. # Job Summary: Schedules surgical procedures by providing accurate and timely information to the appropriate department. Obtains authorizations and referrals for continued patient care Answers telephone and prioritizes and relays messages as appropriate. Registers patients, distributes Bill of Rights, consents, in-services information, routine instruction and assist patients with filling out forms as needed. Transport, sorts, opens and distributes mail. Pulls and files Medical Records and billing information. Complies with established policies and procedures. Orders supplies with supervisor#s approval and keeps necessary logs and forwards complaints and/or incidents immediately to supervisor. Performs all other duties and responsibilities as necessary or directed by supervisor. The candidate may be floated to other clinics and hospital departments if needed as determined by Supervisor. Scheduled shifts may fluctuate and vary dependent on operational needs. Shift start and end times will range accordingly from 7 am to 7 pm. *The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veterans encouraged to apply. # #
CAH-Womens Way to Wellness-Clinical Referral and Surgical Specialist- Full Time-Days -9a-5p- Req#8902
Pay Range $17.97-$22.92*
Qualifications:
* High School Graduate.
* Preferred one year experience of relevant experience and/or training, or equivalent combination of education and experience.
* Possession of strong organizational skills.
* Excellent verbal and written communication skills, interpersonal skills and medical terminology skills is required
* Ability to maintain confidentiality is a requirement.
* Preferred previous experience with Electronic Health Records.
Job Summary: Schedules surgical procedures by providing accurate and timely information to the appropriate department. Obtains authorizations and referrals for continued patient care Answers telephone and prioritizes and relays messages as appropriate. Registers patients, distributes Bill of Rights, consents, in-services information, routine instruction and assist patients with filling out forms as needed. Transport, sorts, opens and distributes mail. Pulls and files Medical Records and billing information. Complies with established policies and procedures. Orders supplies with supervisor's approval and keeps necessary logs and forwards complaints and/or incidents immediately to supervisor. Performs all other duties and responsibilities as necessary or directed by supervisor. The candidate may be floated to other clinics and hospital departments if needed as determined by Supervisor. Scheduled shifts may fluctuate and vary dependent on operational needs. Shift start and end times will range accordingly from 7 am to 7 pm.
* The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veterans encouraged to apply.
Patient Service Representative
Medical receptionist job in Ogdensburg, NY
Job Description
Patient Service Representative (PSR)
!
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
Powered by JazzHR
HYp2bQDDW6
Patient Access Rep, Pulaski
Medical receptionist job in Pulaski, NY
To greet patients, visitors and representatives to the center, directing to appropriate office/destination
Register patients for their scheduled appointments collecting and verifying demographic and insurance information
Scan driver license or photo ID and insurance card into electronic medical record software
Collect payment portion of visit the patient is financially responsible for
To have patient sign Patient Responsibility Agreement when needed
Distribute and secure signature for required consent forms for treatment, offer Advanced Directives, Notice of Privacy Practices and Patient Bill of Rights
Verify insurance eligibility and secure signature on appropriate insurance forms as needed
Initiate encounter form for patients visit
Answer incoming phone calls, transfer patients calls where needed and schedule appointment as appropriate
Post charges on patient account and record all payments collected on the designated form
Close daily journal and balance receipts to payments received
Reconciliation of cash drawer/money bag
Scan all patient documents as instructed
Take notice of excessive wait times and notify the Nurse Manager
Notify triage nurses of any emergencies or nurse related questions that patients have. To transport walk-ins/emergencies to appropriate areas if needed.
Make certain the waiting areas are neat and clean
Print schedules three days in advance.
Must be flexible to organizational needs across the ConnextCare network
To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team
20. Other duties and responsibilities as requested by management and supervision.
Requirements
High school graduate or GED
Verbal and written communication skills, office applications preferred
Demonstrate proper judgment and decision making skills when necessary
Comply with the organizations code of conduct, safety rules and adheres to all company policies
Carry out job responsibilities in an ethical, effective and professional manner
Must be willing and demonstrate the ability to cooperate, work, and communicate with coworkers and supervisors
Must demonstrate computer proficiency with Microsoft Suite and electronic medical record system
Must possess a willingness to accept direction from providers and supervisors; must possess the ability to work well and with compassion in stressful situations; must maintain a professional and courteous demeanor with both patients and co-workers; must be keenly aware of the importance of confidentiality in all aspects of the position
Must possess the ability to firmly pursue payments on account
Must be keenly aware of the importance of confidentiality in all aspects of the position
Patient Access Clerk
Medical receptionist job in Ogdensburg, NY
Internal Posting Dates: December 23rd, 2025 - December 28th, 2025# CHMC- Patient Access Clerk # Full Time-# Mid Shift- 10a-10p# Req 9210 Pay Range: $18.93 - $24.23*+ Job Summary:# The Patient Access Clerk is responsible for all clerical, communications, and data processing activities pertaining to the admitting and registering of inpatients and outpatients to the facility. The Patient Access Clerk is responsible for activities pertaining to the proper charging, billing and receiving, statistical recording, financial transactions, records maintenance/inquiry of all patients. They must have a positive attitude towards all patients, visitors, and fellow staff in all areas which are consistent with our mission, goals, policies, and procedures. They must maintain personal growth and development to keep skills in line with job requirements and assist fellow employees in the department with the task of keeping their skills in line as well. Must be comfortable addressing conflict, dealing with strong personalities and working in a fast-paced environment. REPORTS TO: Patient Access Supervisor EDUCATION: High school Diploma or Equivalent Required: Clerical or secretarial experience, preferably in a hospital or health related environment and possess typing skills of 40 wpm. Pleasant personality with good interpersonal skills and positive attitude Appropriate written and verbal communication skills, must possess positive customer service skills and professionally manage conflict. Strong team player and ability to work independently Strong critical thinking skills and ability to problem solve Preferred: A knowledge of medical terminology *The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veteran encouraged to apply. + This rate doesn#t include the evening shift differential of $3.00 an hour. #
Internal Posting Dates: December 23rd, 2025 - December 28th, 2025
CHMC- Patient Access Clerk - Full Time- Mid Shift- 10a-10p- Req 9210
Pay Range: $18.93 - $24.23*+
Job Summary:
The Patient Access Clerk is responsible for all clerical, communications, and data processing activities pertaining to the admitting and registering of inpatients and outpatients to the facility. The Patient Access Clerk is responsible for activities pertaining to the proper charging, billing and receiving, statistical recording, financial transactions, records maintenance/inquiry of all patients. They must have a positive attitude towards all patients, visitors, and fellow staff in all areas which are consistent with our mission, goals, policies, and procedures. They must maintain personal growth and development to keep skills in line with job requirements and assist fellow employees in the department with the task of keeping their skills in line as well. Must be comfortable addressing conflict, dealing with strong personalities and working in a fast-paced environment.
REPORTS TO:
Patient Access Supervisor
EDUCATION:
High school Diploma or Equivalent
Required:
* Clerical or secretarial experience, preferably in a hospital or health related environment and possess typing skills of 40 wpm.
* Pleasant personality with good interpersonal skills and positive attitude
* Appropriate written and verbal communication skills, must possess positive customer service skills and professionally manage conflict.
* Strong team player and ability to work independently
* Strong critical thinking skills and ability to problem solve
Preferred:
A knowledge of medical terminology
* The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veteran encouraged to apply.
+ This rate doesn't include the evening shift differential of $3.00 an hour.
Referral Specialist, Pulaski
Medical receptionist job in Pulaski, NY
Secure required insurance authorization prior to the patients scheduled appointment
To make appointments for specialist referrals and provide notification to patient
Provide specialist with appropriate documentation to support the referral request
Review and follow up on all outstanding/open referral and High Tech diagnostic procedures that go through referral department to ensure completion
Communicate with patients to remind them of services via telephone or patient portal
Mail reminder orders for tests due if not completed within 30 days.
Monitor images for laboratory and diagnostic services for test results and close the open order when results are received.
Communicate with Outpatient Radiology centers if results have not been received to obtain reports.
Insure to communicate any report labeled with critical results to provider through a warm handoff
To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team
Other duties and responsibilities as may be requested by supervisor and/or management
Requirements
High school graduate or GED, experience in ambulatory care preferred
Verbal and written communication skills, medical office applications preferred
Demonstrate proper judgment and decision making skills
Comply with the organizations code of conduct, safety rules and adheres to all company policies
Carry out job responsibilities in an ethical, effective and professional manner
Must demonstrate computer proficiency with electronic medical record system
Must possess a willingness to accept direction from providers and supervisors
Must possess the ability to work well and with compassion in stressful situations
Must maintain a professional and courteous demeanor with both patients and co-workers
Must be keenly aware of the importance of confidentiality in all aspects of the position
Salary Description $15.94-19.44 Depending on Experience