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Medical receptionist jobs in Fort Myers, FL - 269 jobs

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  • Scheduling Specialist

    Adapthealth

    Medical receptionist job in Fort Myers, FL

    The Scheduling Specialist is responsible for coordinating and managing all aspects of patient appointment scheduling for Durable Medical Equipment (DME), Positive Airway Pressure (PAP) devices, and oxygen therapy services. This role ensures timely and efficient delivery, setup, maintenance, and pickup of medical equipment while providing exceptional customer service to patients and healthcare providers. The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. Essential Functions and Job Responsibilities: Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician availability. Manage appointments for new equipment and coordinate multi-visit installations for complex medical devices. Service Coordination: Arrange routine maintenance visits, equipment exchanges, and compliance checks in accordance with manufacturer requirements and patient care plans. Schedule pickup appointments for returned, discontinued, or recalled equipment while ensuring proper documentation. Emergency and Urgent Request Management: Prioritize and expedite scheduling for critical patient needs including emergency oxygen deliveries, CPAP equipment failures, and urgent equipment replacements. Coordinate after-hours and weekend service delivery when required. Communication and Customer Service: Contact patients to confirm appointments, provide delivery time windows, and communicate any schedule changes or delays. Manage patient inquiries regarding appointment scheduling and provide exceptional customer service throughout the scheduling process. Healthcare Provider Coordination: Collaborate with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery timing with patient discharge and treatment plans. Ensure seamless transitions from healthcare facilities to home care settings. Schedule Management and Conflict Resolution: Handle scheduling changes, cancellations, and rescheduling requests efficiently while minimizing disruption to other appointments. Resolve scheduling conflicts and optimize appointment slots to maximize daily productivity. Documentation and Reporting: Maintain accurate scheduling records, patient contact information, and appointment outcomes in scheduling systems. Generate daily, weekly, and monthly scheduling reports and performance metrics for management review. Technology and System Management: Utilize scheduling software, route optimization tools, and patient management systems effectively. Update patient scheduling preferences, special delivery instructions, and access requirements in system databases. Quality Assurance and Compliance: Follow established scheduling protocols and procedures to ensure consistent service delivery. Support quality assurance initiatives and maintain compliance with operational standards and patient care requirements. Maintains patient confidentiality and functions within the guidelines of HIPAA. Completes assigned compliance training and other education programs as required. Maintains compliance with AdaptHealth's Compliance Program. Performs other related duties as assigned. Competency, Skills, and Abilities Scheduling Expertise: Knowledge of healthcare scheduling best practices, patient care coordination, and medical equipment delivery coordination with relevant experience Technical Proficiency: Advanced proficiency in scheduling software, route optimization tools, Microsoft Office Suite, and patient management systems with ability to learn modern technologies quickly. Healthcare Industry Knowledge: Understanding of DME, PAP, and oxygen therapy equipment, patient care requirements, and healthcare delivery timelines with awareness of medical equipment urgency levels. Communication Skills: Excellent verbal and written communication skills with professional phone manners for patient interactions and ability to coordinate with healthcare providers and internal teams. Organizational Skills: Exceptional time management, diligence, multitasking abilities, and capacity to manage competing priorities in fast-paced healthcare environment. Problem-Solving: Strong analytical thinking, critical thinking skills, and ability to resolve scheduling conflicts while maintaining patient satisfaction and operational efficiency Professional Attributes: Empathy and patience when dealing with patients, professional ethics, adaptability to changing schedules, and commitment to providing exceptional customer service. Work Style: Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams and contributing to department objectives. Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in business administration, Healthcare Administration, or related field preferred Previous experience in healthcare scheduling, customer service, or administrative support preferred. Specialist Level: (Entry Level): One (1) year of work-related experience * Senior Level: One (1) year of work-related experience plus Two (2) years exact job experience * Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Extended sitting at computer workstations with repetitive keyboard and mouse use; occasional standing, bending, and lifting to 20 pounds. Professional office setting with variable stress levels during peak scheduling periods, urgent patient requests, and operational deadlines. Proficiency with computers, office equipment, telecommunications systems, and scheduling software applications Sustained concentration, diligence, and ability to manage confidential patient information with discretion. Communication: Professional verbal and written communication skills for patient interactions and stakeholder coordination at all organizational levels Ability to work independently with minimal supervision and flexibility for occasional extended hours during emergency situations or peak operational periods.
    $32k-50k yearly est. 6d ago
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  • Administrative Specialist/Front Office Receptionist

    Oakwood Capital Partners 4.2company rating

    Medical receptionist job in Fort Myers, FL

    About the role Salary is negotiable based on experience and desire to move up within the company Full benefits available, including health, dental, and eye care; life insurance; disability insurance, and more Eligible for 401 (k) with company match after 12 months What you'll do You are the first person our valuable clients meet with they walk in the door or call into the offices Professionally greet clients as they come into the office Answer phones for the organization Schedule appointments for company executives, relationship managers, and accountants. Provide support for the Director of Operations and Relationship Managers Conduct operational and clerical duties supporting the various company divisions Maintain office supplies Process mail for the various company divisions Special projects Qualifications Ideal candidates will be highly personable and enjoys meeting new people High School Diploma, but college degree or courses are preferred Professional demeanor, friendly, enjoys working with others Excellent written and verbal skills Self-motivated Ability to communicate effectively with clients, staff, and others Ability to work well on a team Detail oriented Excellent organizational skills Familiarity with Microsoft Office Tools and other business software Ability to multi-task 3 years of relevant office experience if you do not have a college degree Ability to work in a fast-paced environment.
    $28k-34k yearly est. 60d+ ago
  • Part Time - Front Desk Receptionist

    Physicians Primary Care of Southwest Florida

    Medical receptionist job in Fort Myers, FL

    Celebrating 29 years and we are still growing! Physicians' Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. We are currently seeking a Part-Time Front Desk Receptionist for our Pediatrics Practice division in Fort Myers. This position is 7-15 hours every weekend and holidays. Our Front Desk Receptionists: * Print, copy and distribute physician schedules as needed * Print patient encounter forms and prepare patient charts for appointments * Verify the accuracy of patient information and insurance plans * Assist patients with account questions or refers to the appropriate area * Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations To be Successful - You Need: * Great attention to detail and the ability to record information accurately * Excellent customer service skills * Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients * Knowledge of insurances, referrals, and eligibility a must * One year of medical office experience or a combination of medical education and office experience needed What PPC Offers: * 29 years growing with and supporting our communities * Award-winning physicians * Ability to grow within the organization * Health, dental, vision, and life insurances * 401(k) with company match * Paid Time Off (PTO) * Paid holidays * Employee Assistance Program (EAP) * Uniform allowance * Employee appreciation week and events Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today!
    $23k-31k yearly est. 40d ago
  • Pt/Ot Front Desk Coordinator

    Joint Implant Surgeons of Florida

    Medical receptionist job in Fort Myers, FL

    We are seeking a friendly and organized individual to join our team as a Physical Therapy Front Desk Coordinator. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming environment. Your primary responsibility will be to ensure efficient operations at the front desk, including scheduling appointments, managing patient records, and providing excellent customer service. This position offers an opportunity to contribute to the well-being of patients and be a key player in delivering exceptional healthcare experiences. Responsibilities: Greet and check-in patients in a warm and professional manner, ensuring a positive first impression. Answer phone calls, address inquiries, and schedule appointments efficiently. Daily Chart-Prep, verify insurance information, and assist patients with completing necessary paperwork. Update and maintain patient records accurately and confidentially. Coordinate with physical therapists and other staff members to ensure smooth patient flow. Collect and process payments from patients, maintaining accurate records of transactions. Handle administrative tasks such as filing, faxing, and managing office supplies. Communicate with patients regarding appointment reminders and follow-up care. Provide excellent customer service by addressing patient concerns and resolving issues promptly. Adhere to HIPAA regulations and maintain patient confidentiality at all times. Requirements Qualifications: High school diploma or equivalent; additional education or certification in healthcare administration is a plus. Previous experience in a medical or healthcare setting is required. Previous experience in a Physical Therapy offices is preferred but not required Excellent communication skills, both verbal and written, with a friendly and professional demeanor. Strong organizational skills and the ability to multitask effectively in a fast-paced environment. Proficient computer skills, including experience with electronic medical records (EMR) systems. Ability to work collaboratively as part of a team and maintain a positive attitude. Attention to detail and accuracy in managing patient information and scheduling appointments. Familiarity with insurance verification and billing procedures is desirable. Benefits: Competitive salary commensurate with experience. Comprehensive health benefits package. Paid time off and holiday benefits. Opportunities for professional development and growth within the organization. Supportive and collaborative work environment.
    $26k-34k yearly est. 60d+ ago
  • CNAs & HHAs Flexible Schedules, Competitive Pay!

    Assisting Hands-Fort Myers 3.8company rating

    Medical receptionist job in Fort Myers, FL

    Job DescriptionBenefits: Competitive salary Flexible schedule Join Our Growing Team at Assisting Hands Home Care! Are you a compassionate CNA, HHA, or experienced caregiver looking for a rewarding career? Assisting Hands Home Care is hiring caregivers now to provide one-on-one in-home care for seniors in Lee County and Charlotte County, including Fort Myers, Cape Coral, Bonita Springs, Estero, and Lehigh Acres. Why Work With Us? Flexible Schedules Full-time & part-time available! Competitive Pay Earn $17.00-$20.00 per hour (based on location & case complexity). Overtime Pay Get paid fairly for your hard work. Reliable Paycheck We are not a registry; we pay payroll taxes and liability insurance. Supplemental Insurance Extra coverage available. Family-Owned Business Hands-on support from owners who care. Plenty of Hours Available We have more cases than staff! Requirements: CNA, HHA, or caregiving experience (home care or assisted living) Level 2 Background Check (or ability to pass one) CPR Certification Alzheimers, HIV/AIDS, and Assistance with Medication Certificates DOEA Training Certificate & TB Test Valid Drivers License & Reliable Transportation MUST speak and understand English Ready to make a difference? Apply today! call ************, extension 3. Join Assisting Hands Home Care and help seniors stay safe and happy in their homes! *note: Pay range is between $17.00-20.00/ hour. Pay depends on location and complexity of the case or cases assigned. We cannot guarantee hours. Level 2 Background Screening Required Applicants must have an active Level 2 screening in the Florida Clearinghouse. Information is available at ********************************
    $17-20 hourly 4d ago
  • Front Desk Receptionist

    Riverchase Dermatology 3.7company rating

    Medical receptionist job in Fort Myers, FL

    Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Front Desk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments. Essential Functions * Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times. * Greets and welcomes patients as they arrive for their appointments. * Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products. * Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary. * Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. * Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment. * Learns new products and maintains an accurate inventory of all items. * Ensures a positive experience for each patient through excellent customer service practices. * Verifies patient health benefits with approved health care companies. * Sends out and receives medical records and referrals for patient care. * Keeps reception area clean and organized. * Works in a team environment to accomplish common tasks in a collegial manner. Company benefits include: * 401(k) * Dental insurance * Health insurance * Life insurance * Vision insurance * Generous paid time off * Ancillary benefits * Employee discounts on services and products Required Education and Experience * High School diploma or equivalent * Strong customer service background * 1-to 2 years of Medical Reception experience is preferred Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!
    $23k-29k yearly est. 60d+ ago
  • Veterinary Receptionist

    Animal Dermatology Group 4.7company rating

    Medical receptionist job in Estero, FL

    Full-time Description Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists. Animal Dermatology & Allergy, a member of Animal Dermatology Group, is seeking an experienced Client Service Representative (Veterinary Receptionist) to join our reception team. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude Requirements Knowledge, Skills and Abilities (including but not limited to): Excellent client service skills Excellent phone skills Computer skill preferred Excellent communication skills Ability to work in a team oriented environment Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly Possess sound decision making skills and multi-task while working in a stressful environment Duties (including but not limited to): Client service Answer phone calls Take accurate messages and book appointments Maintain charts and computer records Pharmacy and retail sales Marketing implementation Maintenance/housekeeping Financial responsibilities Education and Physical Requirements: High school diploma or equivalent required Must have experience working in the public (ie: restaurant, retail or service business) Receptionist experience is required Experience in a veterinary hospital or doctor's office is a plus Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day Benefits: No weekends or nights Paid vacation ( full-time employees only ) Paid holidays ( full-time employees only ) Competitive wages Monthly bonuses based on clinic dietary sales ( full-time employees only ) Medical, dental, vision, dependent care FSA, and short-term disability benefit options ( full-time employees only ) Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets *Some traveling may be required For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
    $24k-28k yearly est. 48d ago
  • Front Desk Specialist

    Boys & Girls Club of Sarasota and Desoto Counties 3.1company rating

    Medical receptionist job in Arcadia, FL

    Employee Benefits Club Membership at locations in Sarasota, Venice, North Port and Arcadia is included for dependents ages 6-18. Professional development opportunities with complimentary access to Boys & Girls Clubs of America's Spillett Leadership University for online education and training. GREAT CAREERS START HERE: Are you interested in becoming a valued member of an award-winning team of professionals who are dedicated to making a positive impact on the lives of young people in our community? Apply today to the Front Desk Specialist position at the Boys & Girls Clubs of Sarasota and DeSoto Counties (BGCSDC). The Front Desk Specialist is responsible for maintaining and executing tasks in the lobby and the front desk area. This role manages all front desk duties while also serving as the receptionist for the club. Essential Duties: Provide information for parents, guests and visitors Supervise the scan in and scan out process for all club members Manage all aspects of scheduling and attendance Mentor and inspire youth, adults and volunteers in the creative process Answer club telephone Collect payment for field trips Create group rosters for Youth Development Professionals Make sure all visitors and guests have name tags and badges and/or escorted by a current employee Qualifications Qualifications: Strong ability to mentor and inspire youth. Ability to work collaboratively with staff. Commitment to promoting safety, quality, and a positive environment within the Club. Position Requirements: High School Diploma or GED required. Must be 18 years of age or older. 1-2 years of relevant work experience Pass pre-employment background screening and drug test. Please see link for New Care Provider Background Screening Clearinghouse Education and Awareness website (HB531 | Florida Agency for Health Care Administration)
    $27k-34k yearly est. 15d ago
  • Front Desk Coordinator - North Port, FL

    The Joint 4.4company rating

    Medical receptionist job in North Port, FL

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Medical & Dental benefits offered What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *Bonus Potential* * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees
    $24k-30k yearly est. 37d ago
  • CFS - Patient Care Representative

    Us Eye

    Medical receptionist job in Naples, FL

    PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in Naples, Florida * Days and hours are * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $24k-32k yearly est. 60d+ ago
  • Front Desk Coordinator

    U.S. Oral Surgery Management

    Medical receptionist job in Naples, FL

    WestShore OMS Specialists 1459 Ridge Street, Suite 1 Naples, FL 34103 We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. PRINCIPAL RESPONSIBILITIES AND DUTIES Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts. Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency. Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made. Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly. Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice. MINIMUM QUALIFICATIONS Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency. Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole. Educational Background: Completion of high school or equivalent is required. Experience Preferred: Previous oral surgery, dental, or medical experience is preferred. Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions. Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment. Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience. Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members. Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice. Previous Experience/Education: Experience in the OMS, medical, or dental field required ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $26k-34k yearly est. 15d ago
  • Front Desk/Healthcare Coordinator

    Performance Optimal Health

    Medical receptionist job in Naples, FL

    Join Performance Optimal Health as a Front Desk/Healthcare Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health-exercise, nutrition, recovery, and stress management-we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority. With over 20 years of experience across Connecticut, New York, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a Front Desk/Healthcare Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing. Cornerstones Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions: We care from the core We sweat the small stuff We are teachers & scholars We take ownership We huddle Key Responsibilities Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing. Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests. Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems. Address client inquiries, feedback, and concerns promptly, escalating when necessary. Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan). Promote additional services and products to enhance client engagement with the Performance Optimal Health model. Maintain a clean, organized, and welcoming workspace with attention to detail. Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience. Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy. Communicate professionally with clients, clinical staff, and internal teams using Microsoft Teams and other channels. Requirements Qualifications: Exceptional customer service skills and a passion for client care. Strong organizational, analytical, multitasking, and communication abilities. Experience with Apple and Windows products, Microsoft Teams, and relevant software. Familiarity with EMR and CRM systems. Ability to manage multiple situations with poise and confidence. Self-starter with a strong work ethic and openness to new ideas. Bonus Skills: Associate degree in a related field. Experience with Mindbody Online, Optimis, or Duxware systems. Proficiency in calendar management and scheduling. Benefits Benefits at a full-time status: Medical/Dental/Vision 401K+ Match Growth potential within the organization. Access to facilities at all locations. Internal and external discounts. Fun atmosphere. Continuing education stipend This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
    $26k-34k yearly est. Auto-Apply 37d ago
  • Front Of House Dog Caretaker / Receptionist

    Ruffgers Naples

    Medical receptionist job in Naples, FL

    Ruffgers-Naples is looking for a front of house dog caretaker / receptionist to join our team. We are located on 2348 Pineland Ave, Naples, FL. Our ideal candidate loves dogs, and interacting with them and their owners. We are a growing company and are always looking for ambitious team members to grow with us. Promotion and growth opportunities available! Additionally, the team shares tips on a monthly basis. On average, it equates to about $1.75-Naples / hour additional pay (not included in advertised base rate pay). Responsibilities · Greet and welcome guests (both two and four-footed) in a friendly and professional manner · Answer phone calls and schedule day care and boarding bookings · Organize and process incoming and outgoing guests. · Maintaining office cleanliness and organization of resources · Ensure that all incoming guests' files are complete prior to check in, and all outgoing clients are sent with all their belongings. · Follow up with guests after staying with us. · Check-in and Check-out includes seeing the guest to their accommodation, or getting them from their accommodation, as well as taking their belongings to the proper places, and collecting all their belongings prior to check-out. Qualifications · MUST LOVE DOGS! · Moderate computer skills (our bookings systems are all web-based systems) · Ability to multi-task, organize and prioritize. · Friendly, kind and patient. **There is on-the-job training for all components of the job!** Benefits Pay starts at $14/hr during the train-in period. There are increases in pay after the training period. *Experience in the industry / field may increase starting pay. Paid Time Off (Part & Full Time) Discounts on boarding and daycare services, as well as retail products. Medical, dental, and vision insurance at little cost to you. (*Ruffgers does not contribute to the cost for adding family members to your plans). Employer contributed / matching Retirement plan (after 1 year service) On-The-Job training for Advancement Opportunities. WE ALWAYS TRY TO PROMOTE FROM WITHIN. Quarterly Team Building Events! We are looking forward to receiving your application!
    $14 hourly 60d+ ago
  • Front Desk Specialist

    Career Site Brand

    Medical receptionist job in Marco Island, FL

    At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you. This position will be responsible for serving as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review and print reports to complete daily assignments. This individual is expected to assume a position of a technical and service expert in regards to business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns. SHIFT: 8 hour shift between 7:00am - 11:00pm COMPANY BENEFITS: Growth & Developmental Opportunities Travel Benefits, Discounts & FREE Vacations through our ClubGo Program Tuition Reimbursement & Continuing Education Courses Outstanding Company Culture ESSENTIAL DUTIES AND TASKS Facilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests. Ensures that each interaction exceeds the expectations of our owners and guest. Answer all guest inquires. Assists the Concierge from pre-arrival through the end of their stay and will handle all communication in regard to guest interaction, requests, tour/show bookings; coordination and/or delivery of all other requests including follow up on guest requests. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly; recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction. Maintains and is responsible for a house bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customer's credit, and establishes how the customer will pay for the accommodation. Communicates with Housekeeping, as appropriate to expedite the cleaning of units. Performs other duties as assigned. EDUCATION and/or EXPERIENCE High School Diploma or GED equivalent or an equivalent combination of training, education and experience Must have a minimum of one year of Customer Service experience, preferably in a resort/hotel Front Office environment Bilingual a plus QUALIFICATIONS Must have a strong knowledge of the Marco Island and Naples area and the attractions and activities that occur. A commitment to providing outstanding customer service Knowledge of Microsoft Office Suite Able to acquire a clear understanding of timeshare ware applications Basic knowledge of hardware and peripheral devices required to perform the job Ability to establish and maintain effective working relationships with co-workers and leaders Strong problem-solving skills Capable of seeing a task through to completion Strong organizational skills Excellent verbal and written communication skills. Fluent in the English language Must be available to work multiple shift schedules. #ZRHMS01
    $26k-34k yearly est. 60d+ ago
  • Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Medical receptionist job in Port Charlotte, FL

    When you truly love a pet, they're more than just an animal - they're family. Every laugh, every tail wag, every memory created with them is priceless. At Groves Veterinary Hospital, we understand that bond deeply. It's why we've devoted our lives to building something extraordinary: a hospital where compassionate care meets gold-standard medicine. Groves is not just a veterinary clinic - it's a calling. A place where every pet and every person who walks through our doors is treated like family. Where standards aren't just met - they're raised. Where innovation and empathy go hand in hand. From routine wellness to emergency care, our systems mirror the precision and excellence of cutting-edge human hospitals. Our team? Hand-selected for their skill, heart, and dedication. These are the people you want caring for your beloved companion - people who don't just work in veterinary medicine, but live for it. And our reputation speaks for itself: we've been chosen twice by the University of Florida to mentor future veterinary leaders through their prestigious Practice Management Clerkship Program. We promise every client the same thing: that we will always strive to raise the bar in veterinary medicine. Because your pet means the world to you - and that means the world to us. To learn more about us visit: Groves Veterinary Hospital Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
    $24k-28k yearly est. 52d ago
  • Scheduling Specialist

    Adapthealth

    Medical receptionist job in Fort Myers, FL

    The Scheduling Specialist is responsible for coordinating and managing all aspects of patient appointment scheduling for Durable Medical Equipment (DME), Positive Airway Pressure (PAP) devices, and oxygen therapy services. This role ensures timely and efficient delivery, setup, maintenance, and pickup of medical equipment while providing exceptional customer service to patients and healthcare providers. The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. Essential Functions and Job Responsibilities: Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician availability. Manage appointments for new equipment and coordinate multi-visit installations for complex medical devices. Service Coordination: Arrange routine maintenance visits, equipment exchanges, and compliance checks in accordance with manufacturer requirements and patient care plans. Schedule pickup appointments for returned, discontinued, or recalled equipment while ensuring proper documentation. Emergency and Urgent Request Management: Prioritize and expedite scheduling for critical patient needs including emergency oxygen deliveries, CPAP equipment failures, and urgent equipment replacements. Coordinate after-hours and weekend service delivery when required. Communication and Customer Service: Contact patients to confirm appointments, provide delivery time windows, and communicate any schedule changes or delays. Manage patient inquiries regarding appointment scheduling and provide exceptional customer service throughout the scheduling process. Healthcare Provider Coordination: Collaborate with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery timing with patient discharge and treatment plans. Ensure seamless transitions from healthcare facilities to home care settings. Schedule Management and Conflict Resolution: Handle scheduling changes, cancellations, and rescheduling requests efficiently while minimizing disruption to other appointments. Resolve scheduling conflicts and optimize appointment slots to maximize daily productivity. Documentation and Reporting: Maintain accurate scheduling records, patient contact information, and appointment outcomes in scheduling systems. Generate daily, weekly, and monthly scheduling reports and performance metrics for management review. Technology and System Management: Utilize scheduling software, route optimization tools, and patient management systems effectively. Update patient scheduling preferences, special delivery instructions, and access requirements in system databases. Quality Assurance and Compliance: Follow established scheduling protocols and procedures to ensure consistent service delivery. Support quality assurance initiatives and maintain compliance with operational standards and patient care requirements. Maintains patient confidentiality and functions within the guidelines of HIPAA. Completes assigned compliance training and other education programs as required. Maintains compliance with AdaptHealth's Compliance Program. Performs other related duties as assigned. Competency, Skills, and Abilities Scheduling Expertise: Knowledge of healthcare scheduling best practices, patient care coordination, and medical equipment delivery coordination with relevant experience Technical Proficiency: Advanced proficiency in scheduling software, route optimization tools, Microsoft Office Suite, and patient management systems with ability to learn modern technologies quickly. Healthcare Industry Knowledge: Understanding of DME, PAP, and oxygen therapy equipment, patient care requirements, and healthcare delivery timelines with awareness of medical equipment urgency levels. Communication Skills: Excellent verbal and written communication skills with professional phone manners for patient interactions and ability to coordinate with healthcare providers and internal teams. Organizational Skills: Exceptional time management, diligence, multitasking abilities, and capacity to manage competing priorities in fast-paced healthcare environment. Problem-Solving: Strong analytical thinking, critical thinking skills, and ability to resolve scheduling conflicts while maintaining patient satisfaction and operational efficiency Professional Attributes: Empathy and patience when dealing with patients, professional ethics, adaptability to changing schedules, and commitment to providing exceptional customer service. Work Style: Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams and contributing to department objectives. Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in business administration, Healthcare Administration, or related field preferred Previous experience in healthcare scheduling, customer service, or administrative support preferred. Specialist Level: (Entry Level): One (1) year of work-related experience Senior Level: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Extended sitting at computer workstations with repetitive keyboard and mouse use; occasional standing, bending, and lifting to 20 pounds. Professional office setting with variable stress levels during peak scheduling periods, urgent patient requests, and operational deadlines. Proficiency with computers, office equipment, telecommunications systems, and scheduling software applications Sustained concentration, diligence, and ability to manage confidential patient information with discretion. Communication: Professional verbal and written communication skills for patient interactions and stakeholder coordination at all organizational levels Ability to work independently with minimal supervision and flexibility for occasional extended hours during emergency situations or peak operational periods.
    $32k-50k yearly est. 10d ago
  • Front Desk Receptionist

    Physicians Primary Care of Southwest Florida

    Medical receptionist job in Cape Coral, FL

    Celebrating 29+ years and we are still growing! Physicians' Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, Estero and Lehigh Acres. We are currently seeking a Full-Time Front Desk Receptionist for our Family Practice division in Cape Coral. Our Front Desk Receptionists: * Print, copy and distribute physician schedules as needed * Print patient encounter forms and prepare patient charts for appointments * Verify the accuracy of patient information and insurance plans * Assist patients with account questions or refers to the appropriate area * Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations To be Successful - You Need: * Great attention to detail and the ability to record information accurately * Excellent customer service skills * Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients * Knowledge of insurances, referrals, and eligibility a must * One year of medical office experience or a combination of medical education and office experience needed What PPC Offers: * 29 years growing with and supporting our communities * Award-winning physicians * Ability to grow within the organization * Health, dental, vision, and life insurances * 401(k) with company match * Paid Time Off (PTO) * Paid holidays * Employee Assistance Program (EAP) * Uniform allowance * Employee appreciation week and events Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today!
    $24k-31k yearly est. 13d ago
  • Front Desk Coordinator - Port Charlotte, FL

    The Joint Chiropractic 4.4company rating

    Medical receptionist job in Port Charlotte, FL

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Medical and Dental benefits offered What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *Bonus Potential* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • RHC - Patient Care Representative

    Us Eye

    Medical receptionist job in Naples, FL

    PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Retina Health Center: At Retina Health Center we offer the best and most progressive ophthalmology services available. With offices in Fort Myers and Naples, Florida, Retina Health Center offers superior care in the diagnosis and treatment of a variety of eye conditions. Specialists in retina eye problems such as macular degeneration, retina tears and other retinal diseases, the Retina Health Center has been providing services to Southwest Florida patients since 2002. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: This is a full-time position located in [Naples, FL] Days and hours are Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $24k-32k yearly est. 17d ago
  • Front Desk/Healthcare Coordinator

    Performance Optimal Health

    Medical receptionist job in Naples, FL

    Join Performance Optimal Health as a Front Desk/Healthcare Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health-exercise, nutrition, recovery, and stress management-we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority. With over 20 years of experience across Connecticut, New York, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a Front Desk/Healthcare Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing. Cornerstones Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions: We care from the core We sweat the small stuff We are teachers & scholars We take ownership We huddle Key Responsibilities Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing. Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests. Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems. Address client inquiries, feedback, and concerns promptly, escalating when necessary. Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan). Promote additional services and products to enhance client engagement with the Performance Optimal Health model. Maintain a clean, organized, and welcoming workspace with attention to detail. Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience. Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy. Communicate professionally with clients, clinical staff, and internal teams using Microsoft Teams and other channels. Requirements Qualifications: Exceptional customer service skills and a passion for client care. Strong organizational, analytical, multitasking, and communication abilities. Experience with Apple and Windows products, Microsoft Teams, and relevant software. Familiarity with EMR and CRM systems. Ability to manage multiple situations with poise and confidence. Self-starter with a strong work ethic and openness to new ideas. Bonus Skills: Associate degree in a related field. Experience with Mindbody Online, Optimis, or Duxware systems. Proficiency in calendar management and scheduling. Benefits Benefits at a full-time status: Medical/Dental/Vision 401K+ Match Growth potential within the organization. Access to facilities at all locations. Internal and external discounts. Fun atmosphere. Continuing education stipend This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
    $26k-34k yearly est. 8d ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Fort Myers, FL?

The average medical receptionist in Fort Myers, FL earns between $24,000 and $37,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Fort Myers, FL

$29,000

What are the biggest employers of Medical Receptionists in Fort Myers, FL?

The biggest employers of Medical Receptionists in Fort Myers, FL are:
  1. Comprehensive Medpsych Systems
  2. Family Health Centers of South West Florida
  3. Island Coast Pediatrics
  4. Simply U Medi Spa LLC
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