Medical receptionist jobs in Fort Wayne, IN - 70 jobs

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : The Scheduler supports Administrators (or Designated Branch Directors) in scheduling patient visits. By advancing key workflows throughout the patient journey, the Scheduler manages direct care team member schedules to ensure adequate and timely patient care visits. The Scheduler acts as an intermediary between the Clinical Team Manager (CTM), direct care team members, the patient's physician or medical provider, and other facility staff overseeing patient care. Delivering the right care, at the right time, in the right place is the mission that inspires Elara Caring, and that starts with the right people . Currently, we serve over 65,000 patients nationwide, with constant opportunities to have a significant influence in the lives of our patients and their families. This means you have countless ways to make a difference in your role as Scheduler by helping your team to reach their full potential. To continue to be an industry pioneer delivering unparalleled care, we need Scheduler with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work in a collaborative environment. Be rewarded with a unique opportunity to make a difference Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost Opportunities for advancement Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family, and pet bereavement Pet insurance What is Required? High school diploma or GED required; Associates degree is preferred 1 year of practical experience required 1 year of experience of patient scheduling in the home care agency setting is preferred Demonstrates familiarity and understanding of national standards of care, state licensure, and federal conditions of participation. Ability to convey information and opinions, listening to others and checking for understanding, responding in appropriate message and tone Ability to set timeframes, match resources to tasks, and plan ahead Ability to make decisions with incomplete information, choosing from multiple options, knowing when to escalate Quickly become proficient in enterprise applications (Homecare Homebase, Workday, etc.) and intermediate knowledge of Microsoft Office Ability to handle complaints, manage conflict and negotiate outcomes Ability to seek patient feedback, advocate for patient, understanding of patient needs, and managing patient expectations Ability to respond to and control unexpected situations by evaluating solutions and taking initiative to implement best solution Ability to understand financial impact of scheduling decisions and staff productivity metrics Bilingual in Spanish and English preferred You will report to the Administrator or Branch Director. This is not a comprehensive list of all job responsibilities ; a full will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.

Job Description As a Scheduler, you will: Operate clinic switchboard/phone system. Answer all phone calls in a prompt, pleasant, and helpful manner. Greet the public and answer questions, directions, etc. Coordinate schedules and enter patient appointments into computerized appointment scheduling system quickly, accurately, and according to Clinic policy. Maintain and update current information on patient files and schedules. Keep accurate information concerning physician work schedules This position is 36 to 40 hours per week. Requirements: Minimum of one year in general medical / dental office. Education Requirements: High School Diploma or GED This position is full-time with benefits. We offer competitive pay, health, dental, vision, critical illness & accident insurance, 403(b) retirement plan, PTO, and paid holidays.

Job Description Looking for individuals who desire to provide a great patient experience through accurately registering patients and checking patients out in a pleasant manner. Position also requires enrolling patients in loyalty programs and learning about aesthetic products and services. This position primarily serves our aesthetic patients; however will register dermatology and surgery patients. This individual will be asked to answer phone questions on a periodic basis, so exceptional phone skills are also desired. Applicants with previous medical, aesthetic, or registration experience are preferred but not required.

Job DescriptionSalary: Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered. Learn more: middletondentistry.com AtMiddleton Family Dentistry, we believe in more thanjust greatdental care, we believe increatinglonglastingrelationshipswith our patients and our team.Weregrowing and seeking anexceptional Patient Care Coordinator to join our front office team. Ifyoureorganized, personable, and passionate about providingan excellentpatient experience,wedlove to meet you. About the Role As our new Dental Administrative Talent,youllbe the first warm smile patients see and the guiding hand that helps them feel at ease.Youllplay avital role in scheduling, billing, treatment coordination, and supporting the clinical team, all while ensuring every patient feels like part of our family.Our ideal candidate embodies our 5 core values:dedication, excellence, positivity,teamworkand honesty (DEPTH).We are looking for someone who is excited to develop their skills and who shares our core values! Example of What You'll Do as a Patient Care Coordinator Greet patients and answer phones with warmth and professionalism Manage the appointment schedule with accuracy and efficiency Verify patient formsand insurance policies, present financial options, and process claims Support a smooth and welcoming patient check-in/check-out experiencewith Disney like Service Help keep systems and records organized and up to date Follow up with patient post op care Collaborate with clinical and admin team members to provide seamless care What Were Looking For in a Patient Care Coordinator Prior experience in dental or medical administration preferred Excellent communication and customer service skills Tech-savvy and comfortable with dental software (Dentrixand Microsoft) Ability to multitask with grace and stay organized under pressure A positive attitude, team spirit, and a love for helping others What We Offer to our Patient Care Coordinators A supportive and joyful work environment Ongoing training and opportunities for growth Competitive pay and benefits package Work-life balance and a team thattruly cares Why Middleton? At Middleton Family Dentistry, we blendmodern technologywithcompassionate care. From toddlers to grandparents, we serve generations of families with integrity, kindness, and clinical excellence.As a valued team member, your workwill have a lasting impactinthe lives of others, andyoullbe supported every step of the way.At this practice, YOUR VOICE MATTERS! Our team members typically stay with our work family for an average of 6 years. Our team members had the following to say about why they love our practice: "The practice truly feels likea family. Everyone helps each other whenever possible and cares for each other. I love that there are no bad questions, everyone is always willing to help me and guide me to the right person for the question." "We really do what is best for our patients, I love that we are ethical and kind/compassionate. Ready to Apply? Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered. You can follow up your application on our careers page at middletondentistry.com. We are really looking forward to hearing from you!

Lowe Audiology, part of Alpaca Audiology - AudioNova 4720 E. State Blvd. Fort Wayne, IN 46815 Currently pays: $17.00 - $18.00an hour + Sales Incentive Program! Hours: 3 days per week, 8:30am - 5:00pm/24 hours per week What We Offer: 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

The Scheduler functions as the primary coordinator for scheduling of all procedures. Inputs patient and case data in the computer system. Follows the department protocols and Scheduling Guidelines to appropriately maintain staffing and resources. Works under the supervision of the Director, Business Manager and RNs in planning, organizing, implementing and evaluating day to day operations. Position Qualifications Minimum Education: High school graduate. Computer entry/keyboarding skills. Minimum Experience: 1 year in hospital or medical setting and knowledge of medical terminology. 1 year of computer applications. Preferred Experience: Knowledge of surgical procedures

Job DescriptionBenefits: 401(k) Competitive salary Paid time off We are seeking a detail-oriented and organized Scheduler to coordinate caregiver assignments, ensure proper coverage for clients, and maintain consistent communication with staff and clients. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is committed to delivering high-quality service. Responsibilities Schedule and coordinate caregiver shifts based on client needs, staff availability, and skill level Respond promptly to same-day call-offs and make necessary scheduling adjustments Maintain accurate and up-to-date schedules in the agency management system Communicate regularly with caregivers and clients regarding schedules, changes, and updates Ensure compliance with company policies Collaborate with the HR department to ensure sufficient caregiver coverage based on ongoing hiring efforts Provide on-call support during off-hours on a rotating basis Qualifications: High school diploma or equivalent Previous experience in scheduling (preferred) Previous in homecare (preferred) Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize in a fast-paced environment Compassionate and professional demeanor

Job Description We are currently looking to hire an energetic and customer service focused full time Front Desk Coordinator to join our team in Fort Wayne, IN! The right candidate must have exceptional communication skills, have a positive attitude, be a team player, and have a great work ethic. You must also be able to multi-task and work in a very fast-paced environment but still keep attention to detail. Please note: You must be able to travel to our other offices in Fort Wayne and Warsaw as needed. If you are looking for a team environment, are passionate about what you do, care about providing an exceptional experience for our patients, and work great with people, then we can't wait to meet you! About OMSA: At Oral and Maxillofacial Surgery Associates (OMSA), we are a full-scope practice featuring a team of exceptionally qualified oral and maxillofacial surgeons in the Tri-State regional area with over 100 years cumulative oral surgery experience. Our mission is to provide nothing less than outstanding care so that you can live your best life. Many in the Fort Wayne area consider us to be the THE oral surgery group thanks to our proven track record. While many people seek out oral surgeons for expertise in the mouth, our oral and maxillofacial surgeons also specialize in surgical and non-surgical facial cosmetic enhancements to restore a youthful appearance. Essential Job Responsibilities: Provide exceptional customer service Greet patients and confirm personal and medical information, verify insurance coverage and update as needed Collect payment for services and post to patient accounts Insure patient has all necessary post op information and supplies Open and distribute mail Pull files and x-rays for appointments Confirm patient appointments Answer questions and provide information requiring detailed knowledge of oral surgery practice Perform other various related office tasks as necessary Skills/Qualifications: Excellent communication and interpersonal skills (required) Strong data entry and computer skills (required) Previous work experience in an office setting (preferred) Previous work experience in a medical/dental office (preferred) Required Education Requirements: High School Diploma or GED Compensation/Benefits: Competitive pay based on experience Benefit package which includes: medical, dental, vision, disability and life insurance, retirement plan, PTO time, paid holidays, birthday off with pay, quarterly discretionary bonuses Uniform Reimbursement Staff appreciation events throughout the year To apply, please go to ************************** and include your resume along with a cover letter describing why you would be the best candidate to join our awesome team and also include your hourly wage requirements. We are an Equal Opportunity Employer.

Full-time Description Responsible for building working relationships, solving problems and supporting patients while they learn the coverage options on both a federal and state level. An On-Site Patient Advocate exhibits superior customer service skills and provides prompt courteous service to patients. They work as part of a team in a Hospital environment and also on an independent level. The On-Site Patient Advocate must ensure that methodologies, policies and procedures are deployed to guarantee the highest quality standards with “patient first ideology” as a goal. Essential Duties of the Position Handles a high volume of face-to-face interactions with patients Communicate clearly, timely, and positively with patients Good communication skills and interpersonal skills Ability to learn quickly and navigate effectively through multiple systems Professional attitude, and able to maintain composure in urgent or confrontational situations Effective critical thinking, problem solving and decision-making skills Display strong organization/time management skills Work independently and must be multi-task oriented Team player attitude Collects and reviews patient information to determine patient's eligibility Prepares documents and reviews them for accuracy and completeness Maintains and/or creates files or record keeping systems. Sorts, labels files and retrieves documents or other materials Completes various insurance application after determining patient's eligibility Provides account follow up on a routine basis Ensures adequate documentation is maintained Develops and retains professional relationship with hospital staff Maintains confidentiality at all times (i.e. PHI and HIPAA) Any other duties as assigned by management Responsibilities of the Position Exemplifies the Mission/Vision/Core Values of The WellFund in all personal and professional behavior and is a role model to all associates Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals Maintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communication Works in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments Requirements Computer proficiency skills are required Ability to learn multiple databases Ability to multi-task (speaking on the phone and typing) Excellent verbal and written communication skills Ability to work in fast-paced, changing environment High school diploma or equivalency One year of experience as a Patient Advocate or an equivalency of training and experience combined Considerable knowledge of Medicaid programs Considerable knowledge of the Federal Marketplace General knowledge of all agency and provider programs and services which could affect the client/applicant Good mathematical reasoning and computational skills Ability to read, analyze, and interpret rules, regulations and procedures Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures Ability to work with others on your team to complete a task Ability to perform job functions within structured time frames Must have the ability to perform repeated tasks with a high level of accuracy Must have working knowledge of HIPAA and Red Rule regulations Difficulty of Work Work activities are performed independently, utilizing basic guidelines as standards of performance. The incumbent must deal with a variety of reports, documents, and computer systems, and must utilize good judgment in carrying out job duties. Advice and guidance may be sought from the department's Manager as warranted to ensure the provision of quality service. Responsibility The incumbent works in a team concept, but works independently on his/her own. Work is somewhat independent in nature. The incumbent makes a substantial impact on the patient. Personal Work Relationships The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates. Work Location: Onsite at Hospital Emergency Department Work Hours: 12:00 PM - 9:00 PM Salary Description $16.00 - $18.00 per hour

Pay Range: The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Travel: 0% Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.

Pay Range: The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Travel: 0% Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.

Lake City Animal Health and Wellness Center is a full-service community animal hospital. Our goal is to provide high quality veterinary service in a personable and accommodating manner by consistently focusing on accurate diagnostics, effective communication, compassionate treatment of animals, and client education. Lake City Animal Health & Wellness Center offers many veterinary services including Wellness exams, Surgery, Onsite Laboratory, Radiology, Dermatology, Intensive Care, Vaccinations, Microchipping, Behavioral Counseling, Nutritional Counseling, Internal Medicine, Dentistry, Pain Management, and much more! Our practice is located in Warsaw, Indiana, known as the "Orthopedic Capital of the World" for its many long-standing orthopedic device manufacturers that call the city home. Warsaw is about 2 hours southeast of Chicago, IL in the northeast section of Indiana. Whether you're into history, outdoor lakes and beach adventures, dining or culture, Warsaw has something for everyone. Higher educational opportunities are available at the University of Notre Dame, Indiana University-South Bend and Indiana Wesleyan University. The downtown area is also very busy with an award winning craft brewery and multiple restaurants! Come check us out - we're confident you'll love it and want to stay. To learn more about us, click here: ********************************* Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

Lake City Animal Health and Wellness Center is a full-service community animal hospital. Our goal is to provide high quality veterinary service in a personable and accommodating manner by consistently focusing on accurate diagnostics, effective communication, compassionate treatment of animals, and client education. Lake City Animal Health & Wellness Center offers many veterinary services including Wellness exams, Surgery, Onsite Laboratory, Radiology, Dermatology, Intensive Care, Vaccinations, Microchipping, Behavioral Counseling, Nutritional Counseling, Internal Medicine, Dentistry, Pain Management, and much more! Our practice is located in Warsaw, Indiana, known as the “Orthopedic Capital of the World” for its many long-standing orthopedic device manufacturers that call the city home. Warsaw is about 2 hours southeast of Chicago, IL in the northeast section of Indiana. Whether you're into history, outdoor lakes and beach adventures, dining or culture, Warsaw has something for everyone. Higher educational opportunities are available at the University of Notre Dame, Indiana University-South Bend and Indiana Wesleyan University. The downtown area is also very busy with an award winning craft brewery and multiple restaurants! Come check us out - we're confident you'll love it and want to stay. To learn more about us, click here: ********************************* Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

Medical Records Coordinator Opportunity at University RN The Medical Records Coordinator is responsible for the successful utilization of the electronic medical record (EMR). The Medical Records Coordinator will work with physicians, office staff, nursing management and staff to utilize the EMR through auditing, analysis, and training. Skills Needed: Attention to detail/Accuracy: Ensures the medical record is complete and accurate. Training: The ability to teach and motivate staff, vendors, and other key stakeholders to ensure the database and records comply with company, Federal, and State guidelines. Collaboration: Work with hospitals, physicians, nursing staff, and leadership to ensure that all records are obtained and maintained in the EMR. Supportive Presence: Create a comforting and engaging atmosphere for our residents and staff. Requirements: Graduate of an accredited school of nursing. Minimum of one year in nursing management in the long-term industry. Two years of professional nursing experience in long-term care, acute care, restorative care or geriatric nursing setting. Demonstrates C.A.R.E. values to our residents, family members, customers and staff. Compassion, Accountability, Relationships and Excellence Benefits and perks include: Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. Team Culture: A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. *Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

DepartmentUCC/OH-WARREN - 507509Worker Sub TypeRegularWork Shift Pay Grade Job DescriptionRegistration Specialist performs registration duties including greeting and assisting patients in an efficient, professional manner. Education High School Diploma or equivalent preferred Qualifications • Must have strong skills in reading, writing, spelling, grammar, punctuation and mathematical calculations. • Must demonstrate strong interpersonal skills and ability to deal effectively with conflict situations. • Must be willing to travel to all Urgent Care Clinics. • The individual must demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient's status, and interpret the appropriate information needed in order to provide care for the age group of patients served. FLSA Classification Non-exempt Physical Demands 6 A Customer ServiceBenefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered. 🌐 Learn more: middletondentistry.com At Middleton Family Dentistry, we believe in more than just great dental care, we believe in creating long lasting relationships with our patients and our team. We're growing and seeking an exceptional Patient Care Coordinator to join our front office team. If you're organized, personable, and passionate about providing an excellent patient experience, we'd love to meet you. 🌟 About the Role As our new Dental Administrative Talent, you'll be the first warm smile patients see and the guiding hand that helps them feel at ease. You'll play a vital role in scheduling, billing, treatment coordination, and supporting the clinical team, all while ensuring every patient feels like part of our family. Our ideal candidate embodies our 5 core values: dedication, excellence, positivity, teamwork and honesty (DEPTH). We are looking for someone who is excited to develop their skills and who shares our core values! 🧩 Example of What You'll Do as a Patient Care Coordinator Greet patients and answer phones with warmth and professionalism Manage the appointment schedule with accuracy and efficiency Verify patient forms and insurance policies, present financial options, and process claims Support a smooth and welcoming patient check-in/check-out experience with Disney like Service Help keep systems and records organized and up to date Follow up with patient post op care Collaborate with clinical and admin team members to provide seamless care 💎 What We're Looking For in a Patient Care Coordinator Prior experience in dental or medical administration preferred Excellent communication and customer service skills Tech-savvy and comfortable with dental software (Dentrix and Microsoft) Ability to multitask with grace and stay organized under pressure A positive attitude, team spirit, and a love for helping others 💼 What We Offer to our Patient Care Coordinators A supportive and joyful work environment Ongoing training and opportunities for growth Competitive pay and benefits package Work-life balance and a team that truly cares ❤️ Why Middleton? At Middleton Family Dentistry, we blend modern technology with compassionate care. From toddlers to grandparents, we serve generations of families with integrity, kindness, and clinical excellence. As a valued team member, your work will have a lasting impact in the lives of others, and you'll be supported every step of the way. At this practice, YOUR VOICE MATTERS! Our team members typically stay with our work family for an average of 6 years. Our team members had the following to say about why they love our practice: "The practice truly feels like a family. Everyone helps each other whenever possible and cares for each other.” “I love that there are no “bad” questions, everyone is always willing to help me and guide me to the right person for the question." "We really do what is best for our patients, I love that we are ethical and kind/compassionate.” 📩 Ready to Apply? Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered. You can follow up your application on our careers page at middletondentistry.com. We are really looking forward to hearing from you!

Responsive recruiter Benefits: 401(k) Competitive salary Paid time off We are seeking a detail-oriented and organized Scheduler to coordinate caregiver assignments, ensure proper coverage for clients, and maintain consistent communication with staff and clients. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is committed to delivering high-quality service. Responsibilities Schedule and coordinate caregiver shifts based on client needs, staff availability, and skill level Respond promptly to same-day call-offs and make necessary scheduling adjustments Maintain accurate and up-to-date schedules in the agency management system Communicate regularly with caregivers and clients regarding schedules, changes, and updates Ensure compliance with company policies Collaborate with the HR department to ensure sufficient caregiver coverage based on ongoing hiring efforts Provide on-call support during off-hours on a rotating basis Qualifications: High school diploma or equivalent Previous experience in scheduling (preferred) Previous in homecare (preferred) Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize in a fast-paced environment Compassionate and professional demeanor Compensation: $45,000.00 - $48,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

At the intersection of healthcare and human compassion is the role of the Patient Eligibility Coordinator - a position dedicated not just to process, but to purpose. We are currently seeking a committed individual to serve as a Patient Eligibility Coordinator, working directly within one of our partner hospital facilities. This is more than an administrative role; it is a hands-on opportunity to support patients at some of the most vulnerable moments in their lives. Many of the individuals you will meet are uninsured or underinsured, uncertain of how to access care, and overwhelmed by the complexities of our healthcare system. Your role will be to guide them with clarity, patience, and dignity through the process of obtaining coverage. The Patient Eligibility Coordinator serves as a knowledgeable and trusted resource, helping patients understand their options and navigate enrollment in federal and state assistance programs such as Medicaid, Medicare, and ACA Marketplace plans. Each interaction you have can change the trajectory of someone's health journey. Success in this role requires more than administrative skill - it calls for a deep sense of empathy, a commitment to service, and a genuine interest in making healthcare accessible to all. As part of your day-to-day, you will collaborate closely with hospital teams, including Patient Access and Case Management departments, to ensure patients receive timely and coordinated care. You will also need to remain informed and adaptable, as the landscape of government healthcare programs continues to evolve. Key Responsibilities: Assist patients in understanding and applying for appropriate healthcare coverage programs Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans Educate patients on their options and eligibility based on program requirements Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care Stay informed of updates and changes in healthcare programs and policies Maintain accurate documentation and follow all compliance protocols Requirements Qualifications: High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred Strong desire to help underserved populations and patients facing social determinants of health Excellent communication and interpersonal skills Ability to work independently and collaboratively in a fast-paced hospital environment Willingness to learn and adapt to evolving healthcare programs and policies Preferred Experience: Previous experience in healthcare eligibility, social work, patient advocacy, or hospital admissions Bilingual skills a plus Why Join Us? Opportunity to make a meaningful impact in patients' lives Training provided with opportunities for growth and development Collaborative and mission-driven team environment Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

Lake City Animal Health and Wellness Center is a full-service community animal hospital. Our goal is to provide high quality veterinary service in a personable and accommodating manner by consistently focusing on accurate diagnostics, effective communication, compassionate treatment of animals, and client education. Lake City Animal Health & Wellness Center offers many veterinary services including Wellness exams, Surgery, Onsite Laboratory, Radiology, Dermatology, Intensive Care, Vaccinations, Microchipping, Behavioral Counseling, Nutritional Counseling, Internal Medicine, Dentistry, Pain Management, and much more! Our practice is located in Warsaw, Indiana, known as the “Orthopedic Capital of the World” for its many long-standing orthopedic device manufacturers that call the city home. Warsaw is about 2 hours southeast of Chicago, IL in the northeast section of Indiana. Whether you're into history, outdoor lakes and beach adventures, dining or culture, Warsaw has something for everyone. Higher educational opportunities are available at the University of Notre Dame, Indiana University-South Bend and Indiana Wesleyan University. The downtown area is also very busy with an award winning craft brewery and multiple restaurants! Come check us out - we're confident you'll love it and want to stay. To learn more about us, click here: ********************************* Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************