Medical receptionist jobs in Gainesville, GA - 1,144 jobs
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Medical Receptionist
Front Desk Coordinator
Appointment Scheduler
Front Desk Receptionist
Scheduler
Prior Authorization Specialist
Scheduling Specialist
Patient Representative
Medical Records Clerk
Registration Coordinator
Scheduler
Monroe International 4.6
Medical receptionist job in Atlanta, GA
We're seeking a Construction Scheduler to help with planning and scheduling for major construction projects on Data Centers. This role involves integrating project programs into 3D designs, managing external planning teams, and ensuring timely, cost-effective delivery of complex builds. The role is based in Atlanta, Georgia, USA, and pays up to $100,000 + benefits.
Key Responsibilities
Develop and manage project schedules using Primavera P6, Procore, Asta Powerproject, or similar tools.
Integrate schedules with BIM models and expand activities including MEP sequencing.
Provide data analytics and reporting using Power BI, Power Apps, and Excel.
Monitor productivity, deadlines, and progress reporting for stakeholders.
Collaborate with internal teams and clients to ensure project success.
Skills & Experience
Degree in Construction or related field.
Knowledge of construction scheduling, ideally in data centers or high-tech projects.
Proficiency in scheduling software and ability to analyze sequences, identify risks, and resolve coordination issues.
Excellent communication and stakeholder management skills.
Proven track record delivering major projects.
Benefits
Competitive salary with regular reviews.
25 days annual leave plus public holidays and Christmas shutdown.
Private healthcare (medical, dental, optical).
Stock options and referral bonuses.
Coaching and mentoring programs.
Why Join?
Be part of an innovative team driving digital transformation in construction. Work on cutting-edge projects that eliminate rework and redefine industry standards.
Job Title: Clinical Administrative Coordinator (Pre-Authorization / Prior Authorization Specialist)
Job Type: Fulltime
Purpose of Job:
Positions in this role are responsible for determining if prior authorization is required and whether it can be decisional or requires additional clinical review. The role supports clinicians by contacting healthcare providers and/or members to verify authorizations or referrals, setting up cases, and documenting findings. Responsibilities also include initial triage of members, administrative intake, and collaboration with hospitals and clinical teams.
Primary Responsibilities:
Meet production, quality, and regulatory expectations in a high-volume environment.
Ensure cases are accurately set up and document all required information.
Review, research, and determine if cases can be decisioned or require further clinical review.
Demonstrate proficiency and decision-making skills by solving complex problems using available resources (documents, medical policies, SOPs, etc.).
Make outbound calls to providers and/or members as needed to obtain information or coordinate provider availability.
Perform other duties as assigned by management.
Qualifications:
Required:
High School Diploma or GED minimum.
1+ years professional experience in an office or healthcare environment.
Prior customer service experience, including making outbound calls.
Proficient computer skills, including Microsoft Outlook, Word, and Excel.
Ability to work an 8-hour shift Monday-Friday between 7am-7pm; alternate shifts (Tuesday-Saturday or Sunday-Thursday) may be available.
Flexibility to work outside standard hours due to business needs.
Ability to troubleshoot and set up computer equipment independently.
Must have a designated, secure workspace compliant with data privacy standards.
Must work from an approved office location or have a reliable, dedicated high-speed internet connection (minimum 1.5 Mbps download/upload). Exceptions require management approval.
Preferred:
Experience with back-office medical platforms or authorization systems.
Healthcare industry experience, including knowledge of medical terminology, ICD-10, CPT codes, Medicare, or Medicaid services.
Clerical or administrative support experience.
Ability to quickly learn new computer systems or applications.
Soft Skills:
Strong written and verbal communication skills.
Excellent critical thinking and problem-solving abilities.
Highly organized with strong attention to detail.
Analytical mindset with sound judgment and decision-making skills.
Ability to prioritize tasks, multitask, and work independently.
Self-motivated with the ability to focus and learn in a remote setting.
Team-oriented attitude.
Thanks & Regards
Misam Raza
Sr. Talent Acquisition Specialist
Diverse Lynx| 300 Alexander Park Suite| #200|Princeton, NJ 08540
Mobile- ************
Office- ************ , Ext:285
Email- ************************** | URL- ****************************
LinkedIn- linkedin.com/in/connect2misam
$26k-33k yearly est. 1d ago
Patient Appointment Scheduler
Resurgens Orthopaedics 3.9
Medical receptionist job in Atlanta, GA
Job DescriptionDescription:
Responsible for scheduling patient appointments using appointment scheduling software.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
Accepts incoming patient phone calls and uses software to schedule patients
Triages patient needs for timeliness of appointments based upon pre-determined criteria
Determines which physician to place patient with based upon pre-determined criteria
Retrieves appointment requests and places outbound calls to patients for scheduling of appointments
Gathers and updates insurance information, personal data and notifies patients of financial expectations
Communicates and collaborates with providers and provider's staff to ensure patient scheduling needs are met
Meets call quota expectations as assigned by supervisor/manager
Monitor and work the Scheduling Department inbox (Portal messages and bumplist)
Communicates with other departments as needed regarding insurance inquires, patient balances and same day add ons
Requirements
QUALIFICATIONS
EDUCATION AND EXPERIENCE
High School diploma or equivalent is required.
Six months appointment scheduling experience in a healthcare setting preferred.
SKILLS/ABILITIES
Intermediate Computer skills
Strong customer service
Ability to communicate professionally in all written and oral communications, including email
Strong organizational skills with great attention to detail
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Demonstrated conflict management skills
Ability to navigate through multiple systems at once
PHYSICAL DEMANDS
While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Requirements:
$32k-40k yearly est. 12d ago
Medical Secretary
Pathgroup 4.4
Medical receptionist job in Atlanta, GA
The Medical Secretary performs various functions in the lab to include data entry, answering telephones, mail distribution and assisting pathologists with secretarial functions
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Perform data entry, answer telephones and direct calls to appropriate personnel and communicate with clients, as necessary.
Prepare and send slides requested by other Pathology departments and file slides and paperwork.
Routine clerical duties including filing, faxing, receiving and distributing mail, prepare billing copies, etc.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
$22k-27k yearly est. 1d ago
Medical Receptionist
Atlanta Womens Healthcare 4.4
Medical receptionist job in Atlanta, GA
AWHS MedicalReceptionist Job Description
The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office. Other administrative duties may include completing letters, referrals, scheduling patient appointments, answering the telephone, taking payments, checking insurance eligibility and assisting in the office as needed.
Reports to:
Front Office Team Lead and Practice Administrator.
Essential Duties/Responsibilities:
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Checks patients in and gathers ID cards, insurance cards, and patient demographics when needed.
Prepares a daily schedule of examinations for each provider.
Uses Epic to ensure patients are properly checked in.
Retrieves patient files, checks for correct sequence of papers, inserts and scans new patient record forms, and places files in sequence for physician examination or treatment.
Accurately scans patients chart documentation into the EMR in a timely manner.
Accesses, prints and schedules new appointment requests received from website.
Endeavors to keep patients on schedule by reminding provider of service delays.
Assists ill or distraught patients as necessary. Calls 911, telephones taxis or family members when necessary for transportation.
Maintains reception area in a neat and orderly condition.
Assists patients with insurance papers and billing questions.
Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Opens and sorts office mail. Delivers outgoing mail to the post office at end of day. Send packages and patient letters via FedEx, USPS, or UPS.
Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
As needed, schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.
As needed, receive payment and record receipts for services.
Other office and reception duties as assigned and needed.
Requirements
Required Knowledge/Skills/Abilities:
Knowledge of office policies and procedures to accurately answer questions from patients.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge and correct usage of medical terminology.
Working knowledge of patient accounts and proper procedures.
Ability to navigate and effectively use EMR. Knowledge and experience with Epic EMR system is preferred.
Ability to maintain confidentiality and professionalism.
Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients.
Ability to work as part of a team and promote a positive work environment.
Ability to listen and understand information and ideas and adjust actions accordingly.
Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Ability to report to work on time and maintain attendance. Communicates with direct supervisor appropriately for necessary absences.
Ability to follow AWHS policies and procedures, as listed and maintained in the AWHS handbook.
Skilled in establishing and maintaining effective working relationships with other employees, patients, and the public.
Skilled in organization, attention to detail, and task prioritization.
Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people.
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Skilled in understanding patient needs to provide exceptional customer service.
Education and Experience:
High school diploma or GED required, associate's degree or higher preferred.
2-3 years of previous administrative and clerical medical office experience.
Experience using Phreesia and Centricity preferred.
Experience operating office equipment.
Experience in customer service field.
Physical Requirements:
Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period of time.
Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer.
Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances.
Must communicate and comprehend effectively
Potential stress if dealing with multiple tasks and staff members.
Atlanta Women's Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States, and conducts background checks and pre-employment drug screening in accordance with federal and local laws and regulations.
AWHS requires all newly hired employees to be fully vaccinated against FLU.
Pay Range: $46,441 - $74,769 Job Code: 29010 Pay Grade: 14 FLSA Status: Nonexempt
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Leads and coordinates daily work activities of assigned staff; confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; monitors status of work in progress and inspects completed work; confers with co-workers, assists with complex/problem situations, and provides technical expertise; assists with training and instructing co-workers regarding operational procedures and proper use of equipment; and assists with supervision of co-workers by reporting employee problems and providing input on disciplinary action and employee performance evaluations.
Enters new voter registration information; verifies accuracy and completeness of voter information; conducts research of state records; mails letters to retrieve missing information and documentation; updates existing records in statewide registration base; files new, updates existing, and pulls deleted voter registration cards as appropriate; scans and indexes registration and absentee applications; and files records and correspondence after processing.
Recruits, interviews, hires, and trains poll officials and temporary workers; creates online training and curriculum for in-person training; writes and administers election procedures for poll workers; updates poll worker manual and other training materials; reserves training locations; creates poll worker training and election day schedules; and oversees printing and distribution of training materials.
Monitors and manages County-wide master street files, district lines, and precinct maps; inputs new streets; makes corrections to streets placed in incorrect precincts; changes boundary lines if needed; maintains and draws congressional, house, senate, school board, and commission district lines for precincts; ensures accuracy of all district lines; redistricts, creates, and renames polling places; and creates precinct maps.
Conducts site visits to ensure site is prepared for voting; checks voter identification; verifies voter information; assists and answers questions from voters; solves problems and resolves conflicts; ensures all necessary signage is in appropriate area of the polling site; prints election results and zero tapes for all advanced voting sites; completes Election Recap Sheet; and stores all absentee applications in boxes to send to the warehouse.
Coordinates election activities; supervises early voting polls; requests equipment and supplies to fully operate early voting polls for each election cycle; issues paper ballots; manages balloting printer; verifies voters have received the correct ballot based on their registered address; inspects generated ballots for accurate dimensions; and performs all close-out duties.
Maintains inventory of election equipment and office supplies needed to conduct day-to-day work activities. and updates and inventories election equipment after each election.
Processes jury summons follow-up questions; processes name and address changes; and sends follow-up questionnaire if voter no longer resides in the County or state.
Supplemental:
We are looking for a highly motivated and detail-oriented individual to join our elections team in a fast-paced and highly regulated environment. The role demands a proactive individual who thrives under pressure and is committed to delivering exceptional results.
Ability to work extended hours and during blackout periods as required during election cycles.
Minimum Qualifications:
Associate's degree in Office Administration or a related field; two years of experience in elections, customer service, or office administration; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.
$46.4k-74.8k yearly Auto-Apply 17d ago
Part Time Front Desk Coordinator - Sugar Hill, GA
The Joint Chiropractic 4.4
Medical receptionist job in Sugar Hill, GA
Job Title: Wellness Coordinator (Part time) Pay Range: $17 - $25 per hour (with bonus) At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinators to join our team at The Joint Chiropractic. In this role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Our Front Desk Coordinator positions have flexible scheduling options.
Available shifts include:
• Fridays: 9:30 AM - 7:15 PM
• Saturdays: 9:30 AM - 5:30 PM
• Sundays: 11:30 AM - 5:30 PM
• Mondays: 9:30 AM - 7:15 PM
Additional hours may be available. To remain active in the role, you must be able to work at least two shifts per week.
Key Responsibilities:
Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
High school diploma or equivalent (Associate's degree or higher preferred).
Positive, upbeat attitude with a passion for helping others and driving sales.
Strong sales abilities, confident in presenting and closing memberships and service packages.
Willingness to learn, grow, and contribute to a high-performing sales culture.
Ability to work weekends and evenings as needed.
Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
There may be an expectation of flexibility, for location change on a day by day or week by week basis.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Ability to lift up to 50 pounds.
Previous office management or marketing experience a plus.
Bilingual preferred.
Why Join Us?
Competitive pay with performance-based incentives.
Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
Opportunities for career advancement and growth.
Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
As one of the largest general contactors in the Southeast, Choate considers our reputation as our number one asset, with future success founded upon the strength of our client relationships and our employees. Choate excels in both the base and interior construction with office locations in Atlanta, Charleston, Charlotte, Nashville, Raleigh, Tampa and Savannah. This role is posted for our Atlanta office but this able to work at any of our seven locations.
We have an excellent opportunity for a Scheduling Specialist. This candidate must have experience in running active construction projects in the commercial sector. This candidate must understand how to create a construction schedule for upcoming projects. This role will evaluate Choate Construction's scheduling performance through training, process improvement, project support, and maintenance of operations standards. The Scheduling Specialist will refine and update Choate's project scheduling processes and maintain standards of quality and consistency for project schedules. Standards produced and maintained by the Scheduling Specialist will have the effect of ever improving the minimum possible outcome of project schedulers and providing a consistent and reliable product for clients, partners, and employee owners that rely on project schedules. The Scheduling Specialist will evaluate our existing software as well as suggest and implement updates to it.
Skills and Qualifications:
* Ten (10) years of construction experience in a role with regular scheduling responsibilities.
* Preferred four-year degree in a construction related curriculum.
* Experienced in developing comprehensive training regiments in the construction field for skilled development at various levels.
* Experience in executing training through various platforms, including recorded , interactive, and in-person.
* Provide situational training as requested by Directors of Operations and Project Executives, for teams with unique challenge or opportunities that are abnormally dependent of schedule acumen.
* Can drive/fly to all Choate office locations, and be able to walk Choate project sites.
* Proficient at working away from the office via Choate Construction's remote network access tools.
What we offer:
* Full Employee Benefits
* Employee Stock Ownership Program(ESOP)
* 401(k) plan
* Paid Time Off
* Matching Gifts Program
* Clearly defined Company Core Values, Mission, and Vision.
Choate Construction Company is 100% employee owned and provides excellent employment opportunities, where individuals work in a dynamic environment. The firm is built on the skills and the efforts of each employee and strives towards continuous development of a growing and prosperous business. Choate Constuction is an Equal Opportunity Employer and is committed to providing a safe work environment and to fostering the well being and health of its employees.
Equal Opportunity Employer, including disabled and veterans.
$61k-77k yearly est. 60d+ ago
Medical Receptionist
American Family Care Chamblee 3.8
Medical receptionist job in Kennesaw, GA
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Requirements . Previous medical clerical experience minimum 2 years preferred. Basic computer knowledge, e.g., Microsoft Office. Medical EMR experience required. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $16.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$16-20 hourly Auto-Apply 60d+ ago
Central Supply/Medical Records
Journey Care Team of Georgia LLC 3.8
Medical receptionist job in Stone Mountain, GA
Job Description
About Us
Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.
Our Vision
Change the world, one heart at a time.
Our Mission
Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.
The Heartbeat of Journey
Our local leaders are the driving force behind our success. They're not just managers; they're passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They're your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.
Required Qualifications:
High school diploma or equivalent preferred.
One year of experience in shipping and receiving.
Minimum 2 years of administrative experience is preferred.
Working knowledge of medical terminology, anatomy and physiology, coding, and other aspects of health information preferred.
Major Duties and Responsibilities:
Inventory Management: Maintain accurate inventory records, organize storage areas, and ensure supplies are readily available across nursing units.
Supply Ordering & Receiving: Order supplies from approved vendors, receive shipments, and route packing slips to department heads.
Supply Distribution: Collect, fill, and deliver supply requisitions to designated units while ensuring smooth daily operations.
Records Management: Organize, file, and maintain resident health information manually and electronically, ensuring records are complete and accurately assembled.
Compliance and Privacy: Safeguard health information in accordance with established policies, procedures, and privacy regulations.
Information Retrieval and Communication: Retrieve and deliver records as needed, assist with inquiries, and prepare documentation for insurance, Medicare, Medicaid, and other stakeholders.
What We Offer
Competitive pay
Quarterly raises
401(k) with Voya Financial
United Healthcare Insurance
Free Life Insurance
Company-provided smartphones for full-time care team members
Opportunities for professional development and continuing education
If you're ready to make a difference in the lives of others and join a team that truly cares, we'd love to have you apply.
Together, let's change lives one heart at a time.
#JointheJourney
We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.
$31k-35k yearly est. 15d ago
Front Desk Area Specialist
Firstservice Corporation 3.9
Medical receptionist job in Atlanta, GA
This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed.
Your Responsibilities:
* Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage.
* Adheres to company policy in all assigned Properties.
* Needs to have a reliable form of transportation and communication.
* While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed.
* When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately.
* Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately.
* Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision.
* Responds to emergency situations in a timely and efficient manner within two hours of notification.
* Reports all complaints/issues to The Director of Operations/Front Desk Coordinator.
* On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays.
* May be assigned other duties and responsibilities as required.
Skills and Qualifications:
* High school diploma or equivalency required.
* Bachelor's degree from a four (4) year college or University in Hospitality Management preferred.
* Two (2) to three (3) years of supervisory experience preferred.
* Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to navigate the property/building quickly and easily as required to meet the job functions.
* Complete all required forms.
* Possess knowledge of multi-building operations
* Ability to work extended hours, nights, and weekends based on project requirements.
* Driving is required.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20.00 Hourly paid bi-weekly
Schedule: Varies
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
$20 hourly 59d ago
Front Office Medical Receptionist (Spanish)
G.Z.Q.S.O
Medical receptionist job in Gainesville, GA
We are seeking a bilingual Front Office MedicalReceptionist to join our dynamic healthcare team. The successful candidate will be the first point of contact for our patients, providing administrative support and excellent customer service.
Job Types: Part-time
Salary: $15.00 - $18.00 per hour
Expected hours: 30 - 35 per week.
Work Hours:
Monday, Tuesday, Thursday: 8 am - 5 pm
Wednesday, Friday: 9 am - 1 pm
1-hour lunch break (30 minutes unpaid)
Responsibilities for the receptionist role:
Warmly greet and assist patients and visitors.
Calling Insurance companies for verification
Schedule appointments and manage patient records.
Handle patient inquiries and provide information.
Operate and maintain office equipment.
Use medical software (e.g., Practice Fusion, Med Informatics, Updocs)
Manage administrative tasks efficiently.
Payment Handling
Qualifications:
Strong work ethic and stress management skills
GED level education
Display emotional intelligence and respect to all patients (40-50 daily)
Proficiency with Mac computers and medical software preferred but we will train.
Trainable and adaptable to a fast-paced environment
The ideal candidate:
Bilingual capabilities preferred.
Previous experience in a medical setting is a plus.
We offer a professional yet caring work environment, where your skills and commitment will be appreciated and nurtured. Join us in making a difference in the lives of our patients.
Schedule:
4-hour shift
8-hour shift
Monday to Friday
Morning shift
Requirements
Experience:
Medicalreceptionist: 1 year (Preferred)
Language:
Spanish (Preferred)
Ability to Relocate:
Gainesville, GA: Relocate before starting work (Required)
Work Location: In person
Benefits
Benefits:
Dental insurance
Health insurance
Vision insurance
$15-18 hourly Auto-Apply 60d+ ago
Front Desk Coordinator - Part Time Dunwoody
Revive Orthopedics 4.3
Medical receptionist job in Atlanta, GA
Job Description
ReVive Orthopedics Spine & Sports Medicine is seeking an organized, welcoming, and detail-oriented Front Desk Coordinator to join our team. In this role, you will be the first point of contact for patients, visitors, and stakeholders. You will ensure that our front office operations run smoothly, uphold our high standards of patient care, and exemplify Revive Orthopedics' friendly and professional spirit. The ideal candidate is compassionate, detail-oriented, and committed to providing exceptional service.
Key Responsibilities
Patient Reception and Check-In
Greet patients and visitors promptly and professionally.
Verify patient information and ensure completion of required forms.
Manage patient registration, update records, and maintain confidentiality in compliance with HIPAA regulations.
Appointment Scheduling and Coordination
Schedule patient appointments using Athena.
Confirm and remind patients of upcoming appointments via phone and email.
Coordinate with medical staff to maintain an efficient flow of patients through the clinic.
Administrative and Clerical Support
Answer and direct incoming phone calls, providing information or routing inquiries to the appropriate personnel.
Maintain an organized, welcoming front-desk environment, including managing supplies and ensuring cleanliness.
Collect co-pays, outstanding balances, and other payments from patients.
Assist with processing insurance verification, authorizations, and prior approvals.
Patient Relations and Communication
Address and resolve patient concerns or direct them to the appropriate team member for follow-up.
Communicate with insurance providers, referring providers, and third-party partners when necessary.
Serve as a liaison between patients, medical professionals, and administrative staff.
Quality and Compliance
Adhere to all clinical policies, procedures, and regulatory guidelines.
Respect and protect patient confidentiality, privacy, and rights at all times.
Support quality improvement initiatives and maintain accurate, up-to-date documentation.
Qualifications
Education and Experience
High school diploma or equivalent required; an associate degree or certificate in medical office administration preferred.
Previous experience in a healthcare setting (ideally in orthopedics or a related specialty).
Familiarity with Athena and practice management systems.
Skills and Competencies
Outstanding customer service and communication skills.
Ability to multitask effectively in a fast-paced environment.
Excellent organizational, time-management, and problem-solving abilities.
Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
Knowledge of insurance processes, including verifications and prior authorizations, is strongly preferred.
Personal Attributes
Positive, welcoming, and friendly demeanor.
High level of attention to detail and accuracy.
Strong sense of responsibility, confidentiality, and professionalism.
Ability to collaborate and work effectively within a team.
Why Join Us?
ReVive Orthopedics Spine & Sports Medicine offers a collaborative environment focused on patient care excellence and professional growth. We provide a competitive benefits package, including:
Medical Insurance
Vision and Dental Insurance
401(k) Retirement Plan
Paid Time Off and Holidays
Mileage Reimbursement for travel to satellite offices
Compensatory Bonuses based on productivity and performance
Join our team to play a vital role in welcoming patients and ensuring great customer service that supports high-quality care.
This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ReVive Orthopedic Spine & Sports Medicine. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility.
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$28k-33k yearly est. 30d ago
Front Desk Intake Coordinator - Bilingual Spanish & Portuguese
Atlanta Autism Center
Medical receptionist job in Kennesaw, GA
Full-time Description
Join our Team!
Atlanta Autism Center is hiring a Bilingual Front Desk Intake Coordinator to assist in managing daily administrative operations.
Scope
The Front Desk Intake Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management.
Job Type: Fulltime
Salary: $15- $22/ hour
Essential Duties and Responsibilities
Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner
Schedules, coordinates and tracks all incoming and outgoing referrals
Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff
Maintains order/cleanliness of assigned workstations
Insurance verification and collection of patient balances
Schedules, coordinates and tracks all incoming and outgoing referrals
Lab orders, processing and follow up on results
Maintains schedules of assigned providers and resource
Intake preparation including retrieving records from outside providers/institutions
Returning any online, email and fax inquiries
Appointment reminder calls as needed
Other duties and tasks as assigned by management
Requirements
Bilingual- Spanish
and
Portuguese is required
Occasional travel to other centers as needed is required
Experience with ECW system is preferred
Ability to speak clearly and concisely
Ability to read, understand, and follow oral and written instruction
Medical terminology
Ability to develop goals, prioritize, organize and make most efficient use of time
Ability to use individual judgment to solve problems and make decisions
Ability to operate a computer and basic office equipment
Demonstrated strong interpersonal, oral, and written communication skills
Ability to transfer knowledge in a precise manner
Non-Discrimination Statement: Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.
Salary Description $15- $22 / hour
$15-22 hourly 26d ago
Front Office
Heart and Vascular Care Inc. 4.6
Medical receptionist job in Cumming, GA
We have an exciting opportunity for a front office receptionist to join our medical team at our Cumming Office!
Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.
Monday-Friday, 8AM - 5PM, no nights or weekends
Duties may include but not limited to:
Patient check in/ check out
Scheduling patient appointments
Collecting patient information
Verifying insurance
Collection of patient payments
Requirements:
Dependable team player is a must.
Ability to work in a fast paced environment.
Maintaining a positive, friendly, and outgoing demeanor.
Must have prior experience in a medical office dealing with scheduling and insurance.
Some travel may sporadically be required between other HVC offices to cover for PTO and sick leave. Mileage is reimbursed when travelling between offices.
Heart and Vascular Care is a cardiology practice that places a priority on compassionate patient care and service. We strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.
Come be a part of our growing team. Apply and someone will be in touch!
$28k-34k yearly est. Auto-Apply 52d ago
Patient Concierge Representative
A Smile 4 U
Medical receptionist job in Alpharetta, GA
Job DescriptionPatient Concierge Representative | Entry Level | Bilingual Spanish (required)
Job Type: Full-Time Schedule: Monday-Friday, 9:00 AM-6:00 PM
Training Schedule (first two weeks): 8:00 AM-5:00 PM
About Us
We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Patient Concierge Representative to our growing team; who is passionate about helping others and thrives in a fast-paced environment.
A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.
The ideal Candidate
Compassionate, detail-oriented, and adaptable
Comfortable in a fast-paced, team-driven office
Can-do attitude
Key Responsibilities
Answer incoming calls and emails promptly and professionally
Make daily outbound calls to schedule patient appointments per clinic protocols
Document all call interactions according to standard operating procedures
Assist in resolving customer complaints with the support of the Customer Service Manager
Enter new patient information into the practice management system
Update existing patient records
Required Qualifications
Bilingual in Spanish (required)
Previous customer service, call center experience is a plus
Strong interpersonal, communication and organizational skills
Reliable and collaborative team player
Benefits
Medical, Dental, and Optical Insurance (available after 90 days for full-time team members)
Paid Time Off (PTO) and Paid Holidays
Opportunities for professional growth
Dental experience is highly preferred
Pay is based on experience
$26k-32k yearly est. 22d ago
Medical Office Receptionist
Lifestance Health
Medical receptionist job in Norcross, GA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - 20.00/hour, plus quarterly bonus/incentive potential
Location: 5635 Peachtree Pkwy Suite 180, Norcross, GA 30092
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly Auto-Apply 15d ago
Front Office II
Beacon Oral Specialists
Medical receptionist job in Dunwoody, GA
Job Title: Front Office II Job Location: Atlanta Oral & Facial Surgery, Dunwoody, GA Job Type: Fulltime Your new career awaits you... We are an oral surgery office looking for a Front Office II professional with excellent organizational and administrative skills. Job Description
We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.
Responsibilities:
Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
Insurance: Collaborate with patients to verify insurance coverage to include prior authorizations and pre-determination. Assist patients in understanding their insurance benefits and financial responsibilities.
Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information.
Required Qualifications:
High school diploma or equivalent is required.
Proven experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is required.
Proficiency in computer software applications.
Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
Professional language and customer service mindset
Effective written and verbal communication skills
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and Microsoft Office skills
Passionate about healthcare excellence.
Schedule:
Monday to Friday, 8am-5pm
Benefits:
401(k) Matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Referral Program
Special Requirements:
Working on-site is essential to the function of this position.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$25k-32k yearly est. 22d ago
Front Office
VSM Management LLC
Medical receptionist job in Kennesaw, GA
Job Description
About the Role:
The Front Office position serves as the primary point of contact for visitors, clients, and internal staff, ensuring a welcoming and professional environment. This role is critical in managing communications, coordinating appointments, and facilitating smooth daily operations within the office. The successful candidate will be responsible for handling inquiries, directing calls, and providing administrative support to various departments. By maintaining organized records and managing front desk activities efficiently, the Front Office professional contributes significantly to the overall productivity and positive image of the organization. This position requires a proactive individual who can multitask effectively while delivering exceptional customer service.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in a front office, receptionist, or administrative support role.
Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize effectively.
Preferred Qualifications:
Associate's degree or higher in Business Administration or related field.
Experience with office management software and phone systems.
Customer service training or certification.
Familiarity with data entry and record-keeping best practices.
Ability to speak multiple languages is a plus.
Responsibilities:
Greet and assist visitors and clients promptly and courteously, ensuring a positive first impression.
Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel or departments.
Schedule and coordinate appointments, meetings, and conference room bookings.
Maintain and update office records, databases, and filing systems with accuracy and confidentiality.
Support administrative tasks such as preparing documents, handling mail, and ordering office supplies.
Collaborate with team members to ensure smooth office operations and resolve any front desk issues.
Monitor and maintain the cleanliness and organization of the reception area.
Skills:
The required skills such as communication and organizational abilities are essential for managing daily interactions with visitors and staff, ensuring clear and professional exchanges. Proficiency in office software enables efficient handling of scheduling, correspondence, and record maintenance, which are core to the role. Multitasking and prioritization skills help the candidate manage various responsibilities simultaneously without compromising quality. Preferred skills like familiarity with office management systems and additional language capabilities enhance the candidate's ability to support diverse teams and clients effectively. Together, these skills ensure the Front Office professional can maintain a smooth, welcoming, and efficient operational environment.
$25k-32k yearly est. 20d ago
Senior Front Desk Coordinator
Nexuscps LLC
Medical receptionist job in Atlanta, GA
Job DescriptionBenefits:
Competitive salary
Free uniforms
Paid time off
Training & development
Senior Front Desk Coordinator
About Us
NexGen Medical Centers is a fast-growing, patient-focused medical practice specializing in accident injury care for spine and orthopedic needs. We are seeking a highly skilled Senior Front Desk Coordinator to lead our front-office operations and help shape the first impression every patient receives.
Position Overview
The Senior Front Desk Coordinator serves as the lead representative for all front-office functions, ensuring a welcoming, efficient, and professional environment for patients and visitors. This role supports daily administrative workflows, mentors junior front-desk team members, and works closely with the Clinic Operations Director to maintain smooth, compliant, and high-quality operations.
Key Responsibilities
Front Office Operations
Warmly greet and assist patients and visitors; ensure seamless check-in and check-out.
Manage appointments, confirmations, cancellations, and waitlist flow.
Ensure accurate entry of demographic, insurance, and billing information.
Monitor lobby cleanliness, organization, and patient flow.
Address escalated or complex patient concerns promptly.
Leadership & Team Support
Act as lead support and mentor for front desk staff.
Provide real-time coaching and assist in new hire onboarding and training.
Model professionalism, communication excellence, and top-tier patient service.
Communicate staffing needs or workflow improvement opportunities to management.
Administrative Duties
Maintain logs, reports, and documentation with accuracy and confidentiality.
Reconcile end-of-day activities including encounters, payments, and paperwork.
Collaborate with clinical and operational teams to sustain efficient patient flow.
Ensure compliance with HIPAA, company policies, and regulatory standards.
Communication & Problem-Solving
Serve as the communication hub for front-office updates and coordination.
Recommend workflow enhancements to improve patient experience.
Handle unexpected challengeshigh volumes, schedule disruptions, technology issueswith composure and effectiveness.
Qualifications
Required
24 years experience in front desk, customer service, or administrative role (healthcare strongly preferred).
Proficiency with EHR systems
Excellent communication, customer service, and conflict-resolution skills.
Strong organizational skills and ability to multitask in a high-volume environment.
Sound judgment and commitment to patient confidentiality.
Preferred
Experience in a lead or senior front office position.
Knowledge of insurance verification, personal injury processes, and medical office operations.
Bilingual abilities (Spanish/English or other languages).
Core Competencies
Leadership & Team Support
Professionalism & Customer Service
Problem Solving & Critical Thinking
Attention to Detail
Adaptability & Stress Tolerance
Communication & Interpersonal Skills
Work Environment
Fast-paced medical office setting.
Requires extended periods of sitting/standing and frequent patient interactions.
Occasional travel between clinic locations may be required.
How much does a medical receptionist earn in Gainesville, GA?
The average medical receptionist in Gainesville, GA earns between $24,000 and $37,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Gainesville, GA