Medical Receptionist - No weekends, full benefits, paid local travel!
Medical receptionist job in Portsmouth, VA
Company: Tidewater Eye Centers Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor Location: This position is located in Portsmouth, VA and may require travel to satellite offices. We pay mileage! A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Optical Education Reimbursement
* Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyPart-Time Front Desk Coordinator - Chesapeake, VA
Medical receptionist job in Chesapeake, VA
Front Desk Coordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires open availability on week days and weekends.
Compensation and Benefits
Starting pay: $16.50 per hour
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyMedical Receptionist
Medical receptionist job in Chesapeake, VA
Replies within 24 hours Benefits: * 401(k) * 401(k) matching * Free uniforms * Health insurance * Paid time off Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $15.00 - $17.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Medical Office Receptionist
Medical receptionist job in Hampton, VA
Benefits:
401(k) matching
Flexible schedule
Health insurance
Paid time off
We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office and maintaining the best office practices.
Your Responsibilities( to name a few):
Welcoming/Greeting Patients and Visitors in the Practice
Scheduling Office Appointments
Overseeing multiple physicians schedules
Answering Multiple Phone Lines
Obtaining revenue, such as collecting co-pays and patient balances
Optimizing Patient Satisfaction
What we are looking for:
1+ years' experience in a Medical Setting
You're compassionate about helping others
Your team focused
Your work ethics are exemplary
Good-to-have-Skills:
Attention to patient care
Flexibility
Detailed orientated
Quality Focused
Trustworthy
Required/Desirable Skills:
Proficient with technology
Experience with EMR Systems
Ability to de-escalate distributive patient behaviors
Perks:
Paid time off
Yearly scrub allowance
Retirement Plan offered with a percentage match
Paid Holidays
Continuous Education opportunities
Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.
Clinician II - Registration Specialist
Medical receptionist job in Chesapeake, VA
Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic. Typical Tasks include: The Clinician II will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services. Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc. Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians The Clinician II provides resources, information, and support to individuals and family members. Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments. Completes SDA clerical work when needed. The Clinician II also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services. Completes data reports on program when asked by program supervisor Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. Qualified Mental Health Professional ( QMHP - Adult or Child) is required. CPR , First Aid within 3 months of hire. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Community Services Board or Behavioral Health experience preferred. Experience working with populations to include individuals across the lifespan, those with serious mental illness, individuals with intellectual or developmental disabilities, individuals with substance use disorders, and individuals connected to the legal system.
Work Schedule
Monday - Friday Hours: 8:00am to 4:30pm
Medical Office Receptionist
Medical receptionist job in Chesapeake, VA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential
Location: 816 Greenbrier Circle Suite 100 Chesapeake, VA 23320
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyFront Desk - Medical office - Day shift, M-F, full benefits, 401k matching!
Medical receptionist job in Portsmouth, VA
Company: Tidewater Eye Centers Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor Location: This position is located in Portsmouth, VA and may require travel to satellite offices. We pay mileage! A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Optical Education Reimbursement
* Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyMedical Office Specialist
Medical receptionist job in Norfolk, VA
The Medical Office Specialist is responsible for executing key front-end revenue cycle functions, including patient registration, insurance verification and authorization coordination. This position is integral to both patient care and provider support, ensuring efficient clinic operations, regulatory compliance, and high-quality service delivery, while working collaboratively with clinical and administrative teams to uphold departmental expectations, meet performance goals, and maintain compliance with performance goals/standards and HIPAA regulations.
Responsibilities
Revenue Cycle Management
Perform pre-registration and post-registration tasks, ensuring complete and accurate patient demographic and insurance information, to include verifying insurance eligibility/coverage and benefits using payer portals and internal system/platforms.
Initiate and manage prior authorizations for services, procedures, and referrals, including submission of documentation to support medical necessity.
Prompt follow up on internal communication to assigned pools or direct messaging, patient inquiries through EHR platform.
Monitor and report on key performance indicators (KPIs) related to front end revenue cycle and patient quality metrics
Referral Processing
Processing of all non-clinical orders placed by providers; this will include referrals to specialists, imaging, and procedures.
Ensuring all necessary forms and/or medical information is documented/completed prior to submission of needed consultations, procedure, testing or specialist visits.
Coordinate timely follow-up with patients, providers, and payers to ensure all care-related processes remain compliant with referred to provider and/or facility as well insurance guidelines and/or CMS regulations.
Financial Guidance
Educate patients on insurance coverage, co-pays, deductibles, and out-of-pocket responsibilities.
Provide information on available payment plans, financial assistance programs, and departmental billing policies.
Serve as a liaison between patients and billing staff to resolve financial inquiries and support payment arrangements.
Document financial counseling interactions and patient decisions in accordance with compliance and quality standards.
Multi-Line Phone System Management
Answer and triage incoming calls using a multi-line phone system, ensuring prompt, courteous, and professional communication.
Route calls appropriately to clinical or administrative staff based on patient needs.
Provide accurate information regarding appointments, insurance, referrals, and financial services.
Document call interactions and follow-up actions in the electronic health record (EHR) system.
Monitor call queues and voicemail messages to ensure timely response and resolution.
Track call metrics and contribute to performance improvement initiatives related to patient access and satisfaction.
Perform other duties as assigned by the supervisors and/or Physicians.
Qualifications
Required: Computer literacy/proficiency, HIPAA regulations and patient confidentiality, ability to multitask in a fast paced environment, attention to detail, effective verbal and written communication, maintain professionalism under pressure, problem solving/critical thinking, and empathy.
Preferred: Computer literacy/proficiency in EHR platform EPIC, insurance platforms, and Microsoft Office; Knowledgeable in de-escalation techniques.
Location : Location US-VA-Norfolk
Auto-ApplyFront Desk Receptionist
Medical receptionist job in Virginia Beach, VA
Job DescriptionStep Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA!
Benefits & Perks:
No weekend hours - Enjoy a Work-Life Balance!
No late nights - office closes at 5:30 PM
Complimentary vision care and eyewear/contacts
A focus on quality patient care, not high volume
What We Offer:
A positive, close-knit team environment where collaboration and patient care come first.
Leadership that values your work-life balance and encourages your personal and professional growth.
The chance to make a meaningful impact on our patients' experience every single day.
Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love.
Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:
Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm.
Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.
Required Skills
High School Diploma or GED required.
1-3 years prior optical experience preferred, but not required.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
Front Desk Coordinator - Periodontics
Medical receptionist job in Virginia Beach, VA
Employment Type: Full-Time
About Us
At Madan Periodontics, we are a specialized periodontal and implant dentistry practice dedicated to providing exceptional patient care in a warm and welcoming environment. We pride ourselves on clinical excellence, compassionate service, and a seamless patient experience from the first phone call to the completion of treatment.
We are seeking a Front Desk Coordinator to join our team. This position is ideal for someone who is highly organized, personable, and thrives in a fast-paced clinical setting. You will be the first and last impression for our patients and play a critical role in ensuring the practice runs smoothly every day.
Key Responsibilities
Patient Experience & Reception
Greet and welcome all patients with warmth and professionalism.
Answer incoming phone calls, respond to inquiries, and route calls appropriately.
Check patients in and out, verify insurance, and update patient information.
Collect co-pays, outstanding balances, and provide clear explanations of financial policies.
Scheduling & Coordination
Schedule and confirm patient appointments, consultations, and surgical procedures.
Coordinate referrals to and from general dentists, oral surgeons, and other specialists.
Ensure the schedule remains optimized for both doctor and patient flow.
Administrative & Office Support
Maintain organized and accurate patient records and documentation.
Manage incoming/outgoing mail, faxes, and digital communications.
Prepare and send pre-treatment estimates, treatment plans, and follow-up correspondence.
Assist with inventory and ordering of front office supplies.
Insurance & Billing
Verify insurance benefits and enter information accurately into the practice management system.
Assist with pre-authorizations and documentation for periodontal procedures.
Collect and process payments, ensuring accuracy and confidentiality.
Team Collaboration
Work closely with clinical staff and the doctor to ensure a smooth daily workflow.
Communicate patient needs and updates to the clinical team as appropriate.
Contribute to a positive, professional, and supportive office culture.
Qualifications & Skills
Prior experience in a dental, specialty, or medical front office role (periodontics or specialty dental preferred but not required).
Strong understanding of dental/medical insurance verification and patient billing.
Excellent communication and customer service skills.
Professional, calm, and empathetic demeanor with patients who may be anxious about treatment.
Highly organized with the ability to multitask in a fast-paced environment.
Proficiency in dental practice management software (e.g., Dentrix Ascend) and Microsoft Office Suite.
What We Offer
Competitive pay based on experience.
Health benefits and retirement plan options.
Paid time off and holidays.
Training and support to help you succeed and grow within the practice.
A supportive, team-oriented work environment where patient care always comes first.
Welcome Center Front Desk Coordinator - PT
Medical receptionist job in Williamsburg, VA
DEPARTMENT: King's Creek Tour DeskTITLE: Coordinator, Part-Time
REPORTS TO: Office Manager, Tour Desk
WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click
here
to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY
The position is responsible for overseeing the daily operations of the Welcome Center and Tour Reception desk(s). Present a cordial and professional manner to guests and provide excellent customer service maintaining a pleasant working atmosphere.
DUTIES AND RESPONSIBILITIES
Perform all operational opening and closing functions for the Welcome Center and/or Tour Reception desks
Reconfirm arrivals via phone and prepare arrival packets
Update guest demographic information in SPI
Check in all guests arriving on “mini vac” packages
Qualify guests upon arrival
Obtain referrals from tours and “mini vac” arrivals
Distribute gifting premiums to pre-gifted tours
Greet all inbound tours
Record sales attendance
Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate
Perform audits of premiums to ensure control of inventory
Check in/out tours, data enter sales personnel and update tour information in SPI
Perform data entry audits of tour information and distribution of gifts in SPI for accuracy
Sell tickets & make reservations at area restaurants and attractions
Send daily recap reports
Promote and encourage a teamwork environment daily
Participate in company trainings as requested
Cover other tour desks and locations if necessary or as seasonal volume shifts
Provide excellent hospitality and customer service to all property guests
Maintain open and positive communication with other site departments such as sales, marketing, and operations to ensure resolution of any customer issues
Perform other related duties & special projects as requested by manager
Maintain an appropriate and neat appearance of the daily uniform
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
HS Diploma or GED equivalent. Significant experience may substitute for education
Ability to establish priorities, work independently, and proceed with objectives
Ability to communicate effectively, both orally and in writing
Excellent computer skills to include MS Office
Attention to detail
Positive and friendly attitude
Maintain an organized and professional workspace
Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others and trustworthiness
Flexibility on availability - the ability to switch work schedule based on seasonal volume and/or coverage for co-workers
Ability to adapt to changing environment
OPTIONAL SKILLS A PLUS
Knowledge of Spinnaker Resorts and/or the timeshare industry
Hospitality experience a plus
Prior experience in sales/customer service
WORKING CONDITIONS AND ENVIRONMENT
Physical Demands:
Primary functions require sufficient physical ability and mobility to work in a front desk setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 30 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information.
Vacation:
Vacation is generally unavailable during peak time.
Memorial Day through Labor Day
Working Conditions:
Part-time position (up to 29 hrs./week.
Varied work schedules to include evening, holiday, and weekend hours.
Environment:
Work is performed primarily in a fast-paced environment with frequent interruptions.
BENEFITS (if eligible)
Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
401 (K) Retirement Plan with a Company Match (based on eligibility)
Employee Wellness Programs
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules
Receptionist / Front Desk Kennel support
Medical receptionist job in Williamsburg, VA
Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Light housekeeping is also expected (maintain the lobby, help with laundry, etc.)
Front desk support is highly interactive with dogs and cats & helping customers drop off and pick up. Support with doggy daycare as needed.
Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift; experience preferred
If you love working with animals and are customer oriented- this job is for you!
Requirements
Responsible, friendly and outgoing
Able to multi-task and be highly organized
Prioritize customer needs
Able to use computer software and payment system
Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning
Work with many different types of dogs and cats
Able to work weekends and holidays
Patient Services Coordinator/Receptionist
Medical receptionist job in Williamsburg, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Auto-ApplyPart-Time Front Desk Coordinator - Newport News, VA
Medical receptionist job in Newport News, VA
Front Desk Coordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires open availability on week days and weekends.
Compensation and Benefits
Starting pay: $16.50 per hour
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyMedical Receptionist
Medical receptionist job in Norfolk, VA
Job DescriptionBenefits:
401(k) matching
Competitive salary
Paid time off
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Medical Office Specialist
Medical receptionist job in Norfolk, VA
This position is responsible for all administrative duties of the clinic. Compiles regular and special reports using established formats and procedures. Must be well organized, highly flexible, posse a keen awareness of customer service, and have the ability to multi-task and prioritize under pressure. Ability to manage and meet deadlines for multiple projects.
Responsibilities
Answers multi-line phone system within the third ring using EVMS GFM greeting
Schedule patient appointments
Calling patients and scheduling appointments from reminder and bump lists.
Verify accuracy of providers Microsoft Outlook calendar from master schedule
Notifying appropriate people of discrepancies
Review Quality measure reports
Track/enter statistical information for specified demographic and/or population
Prepare reports as needed
Register and Pre registering patients to establish new care including confirm patient's insurance. For established patients update all changed information in the computer
Collect co-pays
Ensure daily deposit is ready for pick up
Responsible for the accuracy of information obtained from complex multi-payer insurance companies to include but not limited to verification of benefits eligibility procedures; procuring and completing documentation for pre-certification and referral/authorizations.
Assist patients with payment plans, indigent services and Medicaid processes
Review and complete all EHR tasks that are assigned in accordance to EVMS Medical Group standards
Flag all deceased patient and notifying appropriate party
Ensure patients complete survey prior to exiting
Please be sure to update patient PCP in the event they change PCP's or provider is no longer here at clinic.
Check out patients after appointment, to ensure patient has a follow up prior to leaving
Inform patients of “Follow My Health” (Patient Portal)
Send daily invites to all NEW/ESTABLISHED Patients
Sort incoming correspondence into appropriate categories to prepare for scanning.
Scan sorted patient information into batched categories
Sort scanned patient information from batches into the proper patient's chart accurately and task physician for sign off.
Task respective physician patient medical information when appropriate.
Research patient's chart for information needed by other physician's offices, home health agencies, hospitals and other outside sources. Print and fax or mail for outside requests.
Obtain medical records from outside sources requested by EVMS physicians.
Enter health maintenance results in the EHR when made available, set up reminders to ensure follow-up.
Collect daily items for medical records from nurses' stations, resident and faculty mail boxes, and out boxes in medical records.
Print and mail patient letters written by physicians.
Process orders such as home healthcare, durable medical equipment and respiratory, etc.
Process orders, schedule appointments and follow-up for specialty procedures in order to complete orders for imaging and other requested tests
Process online referrals via insurance company's websites as well as manually written referrals
Retrieve patient information from V.11 to fax to referring providers & specialist
Perform “other” duties as assigned by the supervisors and/or Physicians.
Qualifications
Candidate must have prior experience in a health care environment
Strong attention to detail, organizational and communicational skills needed. Strong MS Office skills to include Word, Excel and Outlook needed. Understands and ensures HIPAA policies.
Location : Location US-VA-Norfolk
Auto-ApplyFront Desk Receptionist
Medical receptionist job in Virginia Beach, VA
Step Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA! Benefits & Perks: No weekend hours - Enjoy a Work-Life Balance! No late nights - office closes at 5:30 PM Complimentary vision care and eyewear/contacts A focus on quality patient care, not high volume What We Offer: A positive, close-knit team environment where collaboration and patient care come first.
Leadership that values your work-life balance and encourages your personal and professional growth.
The chance to make a meaningful impact on our patients' experience every single day.
Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love.
Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!
Medical Office Receptionist
Medical receptionist job in Williamsburg, VA
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices.
Your Responsibilities( to name a few):
Welcoming/Greeting Patients and Visitors in the Practice
Scheduling Office Appointments
Overseeing multiple physicians schedules
Answering Multiple Phone Lines
Obtaining revenue, such as collecting co-pays and patient balances
Optimizing Patient Satisfaction
What we are looking for:
1+ years experience in a Medical Setting
You're compassionate about helping others
You're team focused
Your work ethics are exemplary
Good-to-have-Skills:
Attention to patient care
Flexibility
Detailed orientated
Quality Focused
Trustworthy
Required/Desirable Skills:
Proficient with technology
Experience with EMR Systems
Ability to de-escalate distributive patient behaviors
Perks:
Paid time off
Yearly scrub allowance
Retirement Plan offered with a percentage match
Paid Holidays
Continuous Education opportunities
Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.
Part-Time Front Desk Coordinator - Virginia Beach, VA
Medical receptionist job in Virginia Beach, VA
Front Desk Coordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires open availability on week days and weekends.
Compensation and Benefits
Starting pay: $16.50 per hour
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyMedical Receptionist
Medical receptionist job in Chesapeake, VA
Job DescriptionBenefits:
401(k)
401(k) matching
Free uniforms
Health insurance
Paid time off
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.