Medical receptionist jobs in Indio, CA

Unifeye Vision Partners is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at UVP is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments. Unifeye Vision Partners is currently hiring for a Patient Service Representative. SUMMARY This position is responsible for patient check-in, patient check-out, as well as treating all patients in a professional and courteous manner. Review patient chart to verify necessary information and obtain appropriate signatures. Enter new patient information or update existing patient information into computer. Welcome all patients when they enter the office. Essential Responsibilities Responsible for patient check-in, greeting every patient in a pleasant and professional manner Mark arrival time of patients in office and make sure patients have been checked in and roomed. Evaluate chart data to verify all information has been received, completed, and signatures obtained. Verify and scan patient's current insurance card. Verify address, e-mail and phone number. Communicate with patients if there will be a delay. Offer to reschedule if patient unable to stay. Check-out all patients. Schedule follow-up appointments as directed by the physician. Schedule patients for transfer of care and order any required diagnostic testing. Explain all fees and patient financial responsibility. Secure all necessary patient signatures; obtain proper informed consent, and insurance authorization. · Collect fee for services and any past-due balances as required. Ensure patient satisfaction Ensure that proper authorization or referral is collected for the patient. Obtain authorization or referrals that have not been received by the practice. Prepare charts appropriately. Place telephone calls to no-show appointments and reschedule as needed. Provide support on telephones. Scan charts and testing into EMA in a timely manner. Assist other front office personnel, as needed. Perform other duties as required including training new staff. Maintain refreshments in lobby area. Keep lobby area maintained in clean and orderly status. Remove waste when needed. Order supplies as needed. Prepare coffee for the patients in the morning, turn on TV to correct channel, keep magazines organized and neat. Close lobby in the evening, removing coffee, turning off the TV, removing any erroneous trash. Qualifications High school diploma or equivalent Minimum of 1 year of experience working in a medical practice front office setting Bilingual (Spanish) Preferred NextGen experience preferred Data Entry Skills Friendly and compassionate disposition Excellent organizational and time management skills Strong interpersonal communication skills Pay Range $21.00 - $23.00 Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Saving Lives with Early Detection Job Title: Surgery Scheduler Department: Medical Reports To: Operations Manager The Surgery Scheduler is responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and outpatient surgery centers, scheduling and obtaining pre-operative testing, writing, and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to provide accurate, timely, and responsive paperwork. Reviewing the chart, scheduling various types of surgeries, obtaining pre-authorizations, ability to take direction and multi-task. Essential Duties and Responsibilities: Coordinates and schedules surgeries, follow-up appointments as designated by physicians. Makes an outbound call to advise the patient that a surgical procedure has been initiated by our Physician, within 24 hours of the action. This is the first call that is completed by the Surgery Scheduler to advise our patients of how long they may potentially wait to be scheduled. Interacts with patients', physicians, and other staff both within Halo Medical Group (HMG) and at outside facilities providing accurate, timely and responsive information. Coordinates processes and routes all paperwork as required to meet physician and facility requirements. Ensures efficient telephone communication. Demonstrates courtesy and helpfulness toward patients and their families. Documents work processes as required within the EMR. Follows all written protocols and procedures of Halo Medical Group. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Establish and maintain effective working relationships with physicians, staff, and management. Coordinates and schedules surgeries based on physician volume maintaining appropriate standard turn-around times. Completes actions, responds to voicemails, and addresses telephone encounters at the end of the day or within 24 hours. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals. Follow established surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality and HIPPA guidelines. Maintains physician's surgical calendar. Make post-op appointments and send post-op medications. Responsible for completing any off-work letters or EDD forms as a result of our patients obtaining surgery. Other duties as assigned. Qualifications: Excellent communication skills at level necessary for taking patients medical history, understanding Provider and supervisors' instructions, and for accurately documenting patients' medical information. Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact. Beginner to intermediate computing and phone skills. A willingness to work hours as needed and demonstrates flexibility regarding job duties and assignments. 2+ years surgery scheduling or related experience. Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers. Strong knowledge of clinical / medical practice operations, procedures, medical terminology, and administrative procedures. Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals. Ability to be proactive and take initiative. Exhibit high level of quality through attention to detail and monitoring of work. Possession of strong organizational skills. Excellent verbal and written communication, as well as exceptional interpersonal communication skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA. Bilingual English/Spanish and/or other languages strongly preferred. Valid California Driver's license, insurance, and ability to travel as needed. Education and Experience: High School Graduate Medical Terminology preferred. 2-4 years of previous experience in surgery scheduling required. Pay Range: $21 to $24 an hour

Job DescriptionDescription: Our Company Los Angeles Center of Nose Throat and Allergy (LA CENTA) is dedicated to providing university caliber subspecialty care in the community setting. We are a company founded on the principle of availability and strive to improve the quality of community healthcare in Los Angeles and beyond. We aim to change the way healthcare is delivered and perceived. Job Summary: Medical receptionists are the face of the organization. All medical receptionists are expected to be friendly and helpful. As a medical receptionist, you are often the first person that a patient comes across when entering the office. It is your responsibility to make LA CENTA's first impression. This is a very important position that should not be taken lightly! Job Duties and Responsibilities: Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries. Verifies insurance/eligibility information and ensures appropriate forms are signed and dated. Verifies patient demographics and insurance information when scheduling appointments. Communicates to patients when a physician is running behind schedule. Optimizes patients' satisfaction, physician time, and treatment room utilization by notifying back office staff when patients have arrived. Prepares lab requisition forms as requested by physicians Scans Radiology and Lab requisitions to patient files. Records outcome of reminder calls made to patients scheduled for procedures, Radiology, Labs and in-office appointments in AdvancedMD Keeps patient appointments on schedule by reviewing service delivery compared to schedule; and notifying Office Manager of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Assist in the creation of new patient welcome packets. Other duties, as assigned. Requirements: Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required. HS Diploma / GED Required At least 1 year of front desk reception experience in a medical setting Ear Nose Throat & Allergy specialty clinic experience preferred Must be bilingual - fluent in both English and Spanish General knowledge of HIPAA Must be able to travel within our various Los Angeles based clinics Computer literate, ability to type at least 40 wpm Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: Sit for long periods at a time Use hands and fingers in repetitive motions, daily Ability to lift, push, pull up to 20 lbs. periodically Travel to clinic locations or sites as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Here at LA CENTA we offer 100% employer paid medical HMO plan, voluntary dental, and voluntary vision insurance. Some perks include employee highlight incentives, paid time off and more! Come be a part of our growing organization and its opportunities for your career development! You will learn and develop alongside a team of professionals who aim to excel in the healthcare industry. Apply now! Equal Employment Opportunity LA CENTA is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. LA CENTA does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.'

Job Details Contour Dermatology - Rancho Mirage - Rancho Mirage, CA Contour Dermatology - La Quinta - La Quinta, CA; Contour Dermatology - Palm Springs - Palm Springs, CA Full Time $17.00 - $20.00 Hourly Health CareDescription A Patient Service Representative (PSR) ensures a professional, efficient, and welcoming experience for all patients and visitors. Key responsibilities include patient check-in/out, scheduling, verifying insurance, and handling inquiries. Excellent customer service is essential, along with strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Essential Functions & Responsibilities: Patient Check-In Greeting all patients and visitors warmly, ensuring a welcoming environment. Maintain a clean and organized reception area. Register new patients and update existing patient demographics, including insurance and financial details. Verify insurance eligibility and inform patients of any pending balances or copays. Manage patient flow by communicating delays and assisting with inquiries. Ensure all necessary forms (consents, financial agreements, etc.) are completed and scanned into charts by the end of the day. Protect patient confidentiality at all times. Inform patients of monthly specials and upcoming events. Patient Check-Out Provide a friendly farewell, ensuring patient satisfaction. Address any remaining patient questions or concerns. Schedule follow-up appointments. Bill for services rendered and collect payments. Reconcile financial transactions and end-of-day reports. Phone & Communication Answer and manage multi-line phones efficiently (within three rings, with minimal hold times). Route calls accurately and provide coworkers with detailed patient requests/concerns. Take and relay messages with full detail. Schedule appointments according to provider templates to optimize patient satisfaction. Maintain professional phone etiquette and uphold patient confidentiality. General Duties Maintain a comfortable environment by addressing patient concerns and anxieties. Manage office inventory, place supply orders, and coordinate equipment maintenance. Assist patients in distress and respond to questions, concerns, or emergencies as needed. Ensure compliance with office policies and procedures, reporting any necessary updates. Contribute to a positive team environment and assist with additional tasks as needed. Patient Engagement & Education Educate patients on products, skincare treatments, and post-care instructions, promoting sales where applicable. Assist in marketing efforts and patient education initiatives. Workplace Expectations Leadership - Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers Customer Service - Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner Teamwork - Develop and promote teamwork and cooperation among co-workers Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company. Completion of all other duties as assigned by Management Qualifications Skills & Abilities: Proficiency in EHR systems Excellent patient communication and customer service skills. Ability to work in a fast-paced environment Knowledge of administrative and clerical procedures Qualifications & Experience Preferred: High school diploma, GED, or equivalent experience 2 years of customer service experience Wage Range: $19/hr - $22/hr DOE

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Patient Services Representative Floater plays a key role in providing exceptional customer service to patients and ensuring they have a positive experience during their visit. In addition, this position also requires traveling between sites and other locations as needed. The Patient Services Representative Floater will fill in and support other clinics on an as needed basis to cover time off, training, or as directed. Supervisory Responsibilities: None Essential Duties/Responsibilities Greet and assist everyone who walks in the door with eye contact and a smile, ensuring everyone feels welcome and cared for Register new patients and patients who have fallen out of care either in person or over the phone Gather all documents required for new patient registration, ensuring accurate patient demographics and guarantor information at every patient visit Identify patients who require program assistance and schedule patients with Care Coordinator Specialist for assessment and program enrollment Answer incoming calls within 3-4 rings and make patient calls in a courteous and professional manner Return voicemails by the end of the next business day Schedule patient follow-up appointments, confirm upcoming appointments, and reschedule as indicated Ensure that appropriate insurance is selected for services rendered for the date of the scheduled visit Check patients in and out for scheduled or walk-in appointments Ensure patients are empaneled according to provider of record and keep up to date with the provider's panel management Assist and encourage patients with signing up for MyChart Answer MyChart patient messages related to registration and/or appointment scheduling Assist patients using tablets or other devices to obtain demographic information required to establish electronic record as needed Run, review, and demonstrate understanding of insurance eligibility Scan all information pertaining to registration into EHR Monitor and respond to website inquiries requesting new patient information Collect and turn in Release of Information (ROI) to HIM department Collect applicable co-pays and outstanding balances at time of check in Keep track of daily incoming documentation for providers Follow up on no-shows and send out no-show letter as stated on no-show workflows Advise Case Manager or EIS Worker when patients indicate need for linkage to internal/external resources (when applicable) Keep supervisor informed of office equipment upkeep/maintenance Complete appointment confirmation calls for unconfirmed patients 24 hours prior Perform other duties as assigned Required Skills/Abilities * Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant * Proficiency in MS Office applications * Computer expertise in database input * Effective communication skills, both written and oral * Excellent customer service skills * Bilingual in Spanish/English, preferred Education and Experience * At least 1 year of experience in medical front office operations preferred - including but not limited to registration process, use of medical terminology, medical insurance, and referral authorizations * Previous experience working with Electronic Health Records preferred * Current BLS certification obtained through the American Heart Association or American Red Cross Working Conditions/Physical Requirements * This position has a home base at a DAP Health clinic location * Ability to lift 24 pounds * Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and frequent phone calls/conversations * Ability to travel to sites around West and East DAP Health locations, as needed. Mileage reimbursement provided per company policy. * Requires current and valid driver's license and current personal auto insurance as well reliable transportation and a clean driving record

Job DescriptionBenefits: Bonus based on performance Paid time off Health insurance Front Office Phone Specialist Ophthalmology Practice Be the Friendly First Voice of Our Eye Care Team! Are you a people person with a calm, professional phone presence and a passion for helping others? Our busy and respected Ophthalmology practice is looking for a Front Office Phone Specialist to join our team! What Youll Do: Answer incoming calls with warmth and professionalism Schedule and confirm patient appointments Provide basic information about services and procedures Direct calls to the appropriate departments Support front desk operations as needed What Were Looking For: Experience in a medical office or ophthalmology setting is a plus Excellent communication and customer service skills Ability to multitask in a fast-paced environment Friendly, patient, and detail-oriented Comfortable with electronic health records (EHR) and phone systems Why Join Us? Supportive, team-oriented environment Opportunities to learn and grow in the field of eye care Make a real difference in patients lives every day If you love helping people and want to be part of a caring, professional team, wed love to hear from you!

TempToFT Our client, a local orthodontic practice, is seeking a professional, hardworking, and dedicated Bilingual Front Desk Receptionist who is passionate about providing exceptional patient care and contributing to a positive and welcoming environment. Duties and Responsibilities: Answer and direct incoming phone calls Greet and check in patients with a warm, friendly attitude Schedule and confirm appointments efficiently and accurately Assist with social media content and marketing initiatives Qualifications and Skills Required: Bilingual in English and Spanish (required) Previous experience in a dental or orthodontic office (preferred) Excellent written and verbal communication skills Friendly, outgoing, and highly organized Confident, self-starter with the ability to prioritize tasks, meet deadlines, and drive projects forward Ability to quickly learn and navigate various software platforms 1-3 years of experience in social media marketing is a plus High level of creativity and attention to detail Full-time Pay = $19-21/hr

Job Description Veterinary Receptionist- Companion Animal Clinic Practice Type: Independently Owned and Operated About Companion Animal Clinic Our independently owned veterinary practice, located in the heart of Yucca Valley, is proud to serve our community with compassion, professionalism, and high-quality care. We are growing and looking to add a Veterinary Receptionist to our front desk team - someone who enjoys helping people and their pets while keeping the clinic organized and running smoothly. Your Role As the first point of contact for our clients, you play an essential role in shaping their experience. You'll handle phone calls, scheduling, and records management while ensuring clients feel supported and informed. You'll also help maintain clear communication between the front desk and our veterinary team. Key Responsibilities Greet clients warmly and ensure a positive, professional first impression Answer phones, schedule appointments, and manage calendars Check patients in and out accurately and efficiently Maintain detailed client and patient records Process payments and provide information about services Facilitate communication between the reception and medical teams Help maintain a clean, organized reception area Qualifications Previous experience in a veterinary clinic required (any role - no license necessary) Comfortable working in a fast-paced, client-facing environment Excellent communication and interpersonal skills Organized, reliable, and able to multitask effectively Genuine passion for animals and dedication to exceptional client service Familiarity with veterinary software preferred Schedule & Benefits Part-time or full-time positions available with flexible scheduling options Competitive hourly wage: $17 - $20/hour, based on experience Supportive, team-oriented culture where your contributions are valued Opportunities for ongoing training and professional growth within the clinic If you're passionate about creating a welcoming environment for clients and supporting a busy medical team, we'd love to meet you!

Job Description Patient Liaison Supervisor Department: Patient Liaisons Reports To: Director of Behavioral Health Type: Full-Time Schedule: Monday - Friday (8:00am - 5:00pm) Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Our Story Our mission is to bring care that's whole, human, and healing. Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription. At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Learn more about us at *********************** Overview We're looking for an experienced Patient Liaison Supervisor (PLS) to lead our team of Patient Liaisons in a dynamic, transdisciplinary chronic care pain management clinic. This is a hands-on leadership role focused on improving patient experience, reducing disenrollment rates, and ensuring our clinics remain leaders in patient-centered chronic pain care. Key Responsibilities Team Leadership: Oversee, mentor, and support a team of Patient Liaisons. Set expectations for performance, provide regular feedback, and foster a collaborative, supportive environment. Patient Experience: Work closely with Liaisons to identify pain points in the patient journey and implement improvements. Champion initiatives that make the clinic experience seamless and welcoming for every patient. Disenrollment Reduction: Analyze reasons for patient disenrollment and develop targeted strategies with Liaisons and clinic leadership to address root causes. Regularly track and report on disenrollment metrics. Data-Driven Management: Supervise the collection, analysis, and reporting of patient experience and satisfaction data. Translate findings into actionable plans for the team on a monthly cadence. Collaboration: Serve as a bridge between Liaisons, clinicians, administrative staff, flow coordinators, and leadership. Ensure open communication across the clinic to support holistic, coordinated care. Continuous Improvement: Stay current on best practices in chronic care and patient engagement. Lead ongoing training and professional development for the Liaison team. Advocacy: Be a visible, accessible advocate for patients-ensuring their voices are heard and needs met throughout their care. Process Standardization and SOP Creation: SOP Creation - Develop and implement standardized processes (SOPs) for scheduling, surveys, and patient follow-up to ensure consistency across sites. Qualifications Bachelor's degree required; Master's degree in healthcare administration, social work, nursing, or related field strongly preferred. 3+ years' experience in patient advocacy, case management, or healthcare operations, with at least 1 year in a supervisory or leadership role. Experience working in chronic care, pain management, or a transdisciplinary clinical setting is highly desirable. Strong data literacy; able to interpret, present, and act on patient experience metrics. Excellent communication and interpersonal skills. Comfortable working with diverse populations and multidisciplinary teams. Demonstrated ability to drive operational change and improve patient satisfaction. Compassionate, proactive, and solutions-oriented.

Radiology Clerical Specialist: Join us NOW as our Imaging Center is seeking an Radiology Clerical Specialist to join our team! We're recruiting for Front Desk, Scheduling and Insurance roles. Depending on role, this position will be responsible for verifying eligibility based on patient's plan, obtaining authorizations, scheduling Radiology procedures and/or front desk check in and reception duties. Manages multiple processes including inbound and outbound phone calls, fax and moderately complex computer systems. Located in the beautiful Palm Springs, CA area, this position is critical to the success of Eisenhower Imaging Center and requires the full understanding and active participation in fulfilling the Mission of Eisenhower Health. Essential Job Functions: Greets guests in a professional and courteous manner Orders, arrives and cancel procedures in Electronic Medical Record System according to EIC Protocol. Prints and distributes daily schedules. Reviews and/or collects demographic and insurance information for guests and assures all information is accurate and up to date. Greet and Registers guests Collects money, issues receipts and updates registration information for self-pay guests. Distributes oral contrast and gives preparation instructions Assist radiologist(s) at his/her request with telephone calls to referring physicians or guests. Completes film request forms when requested. Ensures timely registration of guests to avoid delays and maintain daily schedule Ensures Guest Lobby is clean and orderly Maintains supplies and other daily items for proper and efficient registration of guests Adheres to radiation safety guidelines under the direction of the technologists and/or radiologists. Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity. Performs all other duties as assigned and appropriate. Ability to manage high patient volumes. Requirements Qualifications Minimum two (2) years in healthcare environment. Radiology experience preferred. High School Diploma/GED required. College-level business courses are helpful. Experience with electronic health record systems. Excellent organization, interpersonal, communication and phone skills. Computer knowledge, proficiency with software applications - Word and Excel. Strong medical terminology background. Bi-lingual Spanish preferred. Knowledge / Skills / Abilities: Customer Service Oriented Ability to multi-task and prioritize. Good oral and written communication skills. Provide for patient care; comfort, safety and patient confidentiality. Good problem solving skills Good Interpersonal skills Ability to concentrate and pay close attention to detail while performing assigned duties.

Under supervision, to admit and register patients, coordinate financial aspects of the patient's hospitalization, cashiering and to do other related work required. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way would be: Experience: Minimum Six months of clerical experience in a healthcare setting, or related medical environment preferred. Education: Completion of high school or equivalent. KNOWLEDGE & ABILITIES Knowledge of: Principles of computer control systems and modern office methods Basic concepts of admitting, billing and collection language and procedures. Fundamentals of key-disk data entry systems AS 400 terminal use and operation. Ability to: Effectively communicate both orally and in writing to individuals and groups Establish rapport with and maintain cooperative, productive working relationships with staff, volunteers, groups, and the community Establish and maintain necessary records and controls prepare reports, charts and correspondence Operate AS400 system, CRT, PC, Fax, photocopier and PBX Obtain and record accurate information

Borrego Health provides high quality, efficient customer focused health care to the communities we serve, accomplished by providing access to patient centered comprehensive care to all residents regardless of their ability to pay. Job Description Borrego Health is seeking an experienced Full-time- Referral Care Coordinator for our Desert Hot Springs location. Referral Care Coordinator plays a key role as part of the clinical team. The Referral Care Coordinator is responsible for assuring continuity of care for those patients with a referral order, by coordinating timely specialty or ancillary appointments. The referral process is a multistep process and the referral care coordinator is responsible to make sure that the process is following its course. The referral care coordinator works as a liaison between the primary care provider, insurance companies, specialty providers, diagnostic services, and patient(s). The Referral Care Coordinator is responsible for data entry of referrals information and documentation of all referral interventions. Qualifications All candidates must be: CPR certified Computer proficient and EMR experience a plus Bilingual-Spanish preferred Must have referrals experience Additional Information Learn more about us and view our current openings please visit our web-site at ****************************** Competitive Salary and excellent benefits Please apply by clicking the link below. You may also fax resumes- HR Department Borrego Health PO Box 2369 Borrego Springs, CA 92004 Fax: ************ Borrego Health is an Equal Opportunity Employer

Full-time Description Patient Care Coordinator It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following for this position. The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as agreed upon. RESPONSIBILITIES: Work is primarily performed in the Clinic located in Arrowhead Orthopaedics offices. The quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential patient files. The Patient Care Coordinator must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Patient Care Coordinator is responsible for accomplishing the duties set forth below: Confirm that insurance policies are active and registered correctly for the scheduled DOS. Update patient insurance information, including copayments and financial obligations due at time of service. Communicate with patients regarding high deductibles and cash rate amounts due. Notify patients of any issues with insurance verification or policy termination and provide options such as updating insurance or discussing cash rates. Add pop-up alerts for the Front Office when additional insurance information is needed or when patients are unreachable. Request and obtain follow-up visit authorizations via insurance carriers, online portals, or primary care providers. Secure authorizations for new patient visits via insurance carriers, online portals, or primary care providers. Create and manage referral modules based on authorizations and link them to the upcoming appointments. Follow established workflow Obtain pre-certifications/authorizations for recommended treatments via insurance carriers, primary care providers, or online portals. Use Healow Messenger to notify patients when treatment requests are submitted and when approvals are received. Follow up on submitted requests within 7-14 days. Route approved authorizations to he patient's chart for processing. Coordinate care by faxing approvals and treatment orders to appropriate facilities and informing patients of the next steps. Notify medical assistants, providers, and patients of any treatment denials and schedule necessary follow-up appointments. Follow established workflow for Workers' Compensation treatment request and delays. Resolve treatment orders within 14 days; no orders should remain open past 30 days. Will be responsible for scheduling or rescheduling appointments based on treatment coordination, insurance eligibility, or authorization issues. Follow established workflows when booking appointments. RELATIONSHIPS: The Patient Care Coordinator should observe and conduct the following relationships: The employee shall be responsible directly to the Patient Care Coordinator Manager. The employee shall report to the Patient Care Coordinator Manager and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Patient Care Coordinator Manager or his/her assignee. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics. The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Patient Care Coordinator Manager This in no way states or implies that these are the only duties to be performed by this employee. The Patient Care Coordinator will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time. Requirements Skill Requirements: Education: High school diploma or equivalence. The ability to type 40 words per minute. Skill in operating a computer and scanner, as well as software programs including Microsoft Outlook and preferably Practice Partner. Telephone etiquette, superior customer service, and professional communication skills are required. Must be flexible and able to multitask in a stressful setting. Bilingual English/Spanish Typical Physical Demands: Requires sitting and walking, with daily occasional stooping, reaching, and bending. Occasional lifting up to thirty pounds. Hearing must be in the normal range for telephone and personal communication. Requires manual dexterity sufficient to operate keyboards and other office equipment.` Salary Description $21+

Job Description Saving Lives with Early Detection Job Title: Surgery Scheduler Department: Medical Reports To: Operations Manager The Surgery Scheduler is responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and outpatient surgery centers, scheduling and obtaining pre-operative testing, writing, and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to provide accurate, timely, and responsive paperwork. Reviewing the chart, scheduling various types of surgeries, obtaining pre-authorizations, ability to take direction and multi-task. Essential Duties and Responsibilities: Coordinates and schedules surgeries, follow-up appointments as designated by physicians. Makes an outbound call to advise the patient that a surgical procedure has been initiated by our Physician, within 24 hours of the action. This is the first call that is completed by the Surgery Scheduler to advise our patients of how long they may potentially wait to be scheduled. Interacts with patients', physicians, and other staff both within Halo Medical Group (HMG) and at outside facilities providing accurate, timely and responsive information. Coordinates processes and routes all paperwork as required to meet physician and facility requirements. Ensures efficient telephone communication. Demonstrates courtesy and helpfulness toward patients and their families. Documents work processes as required within the EMR. Follows all written protocols and procedures of Halo Medical Group. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Establish and maintain effective working relationships with physicians, staff, and management. Coordinates and schedules surgeries based on physician volume maintaining appropriate standard turn-around times. Completes actions, responds to voicemails, and addresses telephone encounters at the end of the day or within 24 hours. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals. Follow established surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality and HIPPA guidelines. Maintains physician's surgical calendar. Make post-op appointments and send post-op medications. Responsible for completing any off-work letters or EDD forms as a result of our patients obtaining surgery. Other duties as assigned. Qualifications: Excellent communication skills at level necessary for taking patients medical history, understanding Provider and supervisors' instructions, and for accurately documenting patients' medical information. Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact. Beginner to intermediate computing and phone skills. A willingness to work hours as needed and demonstrates flexibility regarding job duties and assignments. 2+ years surgery scheduling or related experience. Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers. Strong knowledge of clinical / medical practice operations, procedures, medical terminology, and administrative procedures. Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals. Ability to be proactive and take initiative. Exhibit high level of quality through attention to detail and monitoring of work. Possession of strong organizational skills. Excellent verbal and written communication, as well as exceptional interpersonal communication skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA. Bilingual English/Spanish and/or other languages strongly preferred. Valid California Driver's license, insurance, and ability to travel as needed. Education and Experience: High School Graduate Medical Terminology preferred. 2-4 years of previous experience in surgery scheduling required. Pay Range: $21 to $24 an hour

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary: This position requires excellent interpersonal and customer service skills. Must be courteous and helpful; possess the ability to meet and speak with the public as the "first contact" of the clinic while aligning their duties with Mission and Core Values. Essential Duties and Responsibilities: Acknowledges and assists everyone who walks in the door while maintaining eye contact, a smile and providing a professional greeting; Communicates with customers to resolve problems and concerns while informing customers of delays in a courteous, professional, and timely manner using appropriate pronouns; Provides all customers with consistent quality service in accordance with Core Values and Standards of Customer Service; Keeps Manager informed of office equipment upkeep/maintenance; Maintains accurate demographic, insurance, and guarantor information at every patient visit; Identifies and refers patients who require program assistance to Care Coordinator Specialist (CCS); Collects all payments due on patient accounts and assures journals are closed and balanced daily; Answers all incoming calls and engages with patients by always upholding Quality Standards; Performs registration, check-in duties, and operator duties (Refer to workflows in Practice Management Sharesite); Responds to all forms of communication (Email, Tasks, Etc.) according to communication policy; Collects all registration documents required prior to the patient leaving the office (Consent to Treat, Insurance Card, ID, Registration Form); Understands the organization's commitment to providing a high-quality of patient care; Promotes a Patient-centered environment. Qualifications: Required Skills/Abilities * Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant * Proficiency in MS Office applications * Computer expertise in database input * Effective communication skills, both written and oral * Excellent customer service skills * Bilingual in Spanish/English, preferred Education and Experience * At least 1 year of experience in medical front office operations preferred - including but not limited to registration process, use of medical terminology, medical insurance, and referral authorizations * Previous experience working with Electronic Health Records preferred * Current BLS certification obtained through the American Heart Association or American Red Cross Working Conditions/Physical Requirements * Ability to lift 24 pounds * Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and frequent phone calls/conversations

Veterinary Receptionist- Companion Animal Clinic Practice Type: Independently Owned and Operated About Companion Animal Clinic Our independently owned veterinary practice, located in the heart of Yucca Valley, is proud to serve our community with compassion, professionalism, and high-quality care. We are growing and looking to add a Veterinary Receptionist to our front desk team - someone who enjoys helping people and their pets while keeping the clinic organized and running smoothly. Your Role As the first point of contact for our clients, you play an essential role in shaping their experience. You'll handle phone calls, scheduling, and records management while ensuring clients feel supported and informed. You'll also help maintain clear communication between the front desk and our veterinary team. Key Responsibilities Greet clients warmly and ensure a positive, professional first impression Answer phones, schedule appointments, and manage calendars Check patients in and out accurately and efficiently Maintain detailed client and patient records Process payments and provide information about services Facilitate communication between the reception and medical teams Help maintain a clean, organized reception area Qualifications Previous experience in a veterinary clinic required (any role - no license necessary) Comfortable working in a fast-paced, client-facing environment Excellent communication and interpersonal skills Organized, reliable, and able to multitask effectively Genuine passion for animals and dedication to exceptional client service Familiarity with veterinary software preferred Schedule & Benefits Part-time or full-time positions available with flexible scheduling options Competitive hourly wage: $17 - $20/hour, based on experience Supportive, team-oriented culture where your contributions are valued Opportunities for ongoing training and professional growth within the clinic If you're passionate about creating a welcoming environment for clients and supporting a busy medical team, we'd love to meet you!

Job DescriptionBenefits: Competitive salary Flexible schedule Paid time off Profit sharing Busy Ophthalmology office with 2 locations in Palm Springs and Palm Desert needs part time front office assistant. Experience in health care front office a must. This is a busy office and being able to multi-task is essential. Spanish speaking a plus since we have a large hispanic patient base. You will be expected to answer the phone, make appointments using our EHR, verify insurance, collect co-pays and submit for authorizations when needed. We need a friendly upbeat positive personality and reliability is important. You will need to be able to work in both offices.

Under supervision, to admit and register patients, coordinate financial aspects of the patient's hospitalization, cashiering and to do other related work required. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way would be: Experience: Minimum Six months of clerical experience in a healthcare setting, or related medical environment preferred. Education: Completion of high school or equivalent. KNOWLEDGE & ABILITIES Knowledge of: Principles of computer control systems and modern office methods Basic concepts of admitting, billing and collection language and procedures. Fundamentals of key-disk data entry systems AS 400 terminal use and operation. Ability to: Effectively communicate both orally and in writing to individuals and groups Establish rapport with and maintain cooperative, productive working relationships with staff, volunteers, groups, and the community Establish and maintain necessary records and controls prepare reports, charts and correspondence Operate AS400 system, CRT, PC, Fax, photocopier and PBX Obtain and record accurate information

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary: This position requires excellent interpersonal and customer service skills. Must be courteous and helpful; possess the ability to meet and speak with the public as the "first contact" of the clinic while aligning their duties with Mission and Core Values. Essential Duties and Responsibilities: Acknowledges and assists everyone who walks in the door while maintaining eye contact, a smile and providing a professional greeting; Communicates with customers to resolve problems and concerns while informing customers of delays in a courteous, professional, and timely manner using appropriate pronouns; Provides all customers with consistent quality service in accordance with Core Values and Standards of Customer Service; Keeps Manager informed of office equipment upkeep/maintenance; Maintains accurate demographic, insurance, and guarantor information at every patient visit; Identifies and refers patients who require program assistance to Care Coordinator Specialist (CCS); Collects all payments due on patient accounts and assures journals are closed and balanced daily; Answers all incoming calls and engages with patients by always upholding Quality Standards; Performs registration, check-in duties, and operator duties (Refer to workflows in Practice Management Sharesite); Responds to all forms of communication (Email, Tasks, Etc.) according to communication policy; Collects all registration documents required prior to the patient leaving the office (Consent to Treat, Insurance Card, ID, Registration Form); Understands the organization's commitment to providing a high-quality of patient care; Promotes a Patient-centered environment. Qualifications: Minimum Qualifications (Education and Experience): * Minimum of one year experience working in a medical setting including a clinic, hospital, private practice, or pharmacy; * Minimum of one year experience working in a high-volume customer service role including both face-to-face and multi-line telephone system communications; * Diploma from an approved High School or GED equivalent; * Current Basic Life Support (BLS) certification with the American Red Cross or American Heart Association. Knowledge, Skills and Abilities: * Excellent oral and written communication skills; * Effective interpersonal skills; * Bilingual in Spanish may be required, depending on location or circumstance; * Ability to operate office equipment (i.e. computer; copier; scanner; fax machine and credit card machine); * Ability to use Microsoft Office and Windows; * Possesses effective listening and problem-solving skills; * Attention to detail and accuracy; * Demonstrates Initiative and ability to multi-task; * Maintains composure during high stress situations. Working Conditions/Physical Requirements * Ability to lift up to 24 pounds; * Operates in a dental clinic setting and requires frequent times of sitting, standing, walking, repetitive motion and talking; * Able to travel to DAP Health locations throughout Coachella Valley to provide staffing support and off-site trainings/meetings, as needed.