Patient Access Representative
Medical receptionist job in White Plains, NY
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
Medical Receptionist-Dermatology
Medical receptionist job in New York, NY
Hours:
Full Time
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Premium Health is looking for outstanding candidates for the Front Desk Receptionist position.
Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include:
Greeting patients upon arrival
Assisting patients with paperwork
Answering phone calls
Scheduling appointments
Verifying medical insurances
Creating referrals
Responding to patient medical questions
Time Commitment:
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Compensation:
Commensurate with Experience, $21-$24 per hour
Benefits:
Public Service Loan Forgiveness (PSLF)
Paid Time Off, Medical, Dental and Vision plans, Retirement plans
Practice Coordinator
Medical receptionist job in New York, NY
ABOUT THE ROLE
The Practice Coordinator performs a wide range of administrative tasks to support assigned attorneys and other timekeepers and plays an integral role in daily practice support, combining premier assistance with administrative, organizational, project-based, and practice-related responsibilities to provide comprehensive support. The Coordinator leverages detailed knowledge of legal procedures, firm operations, and client needs to ensure seamless and efficient management of attorney schedules, client matters, billing, and practice-related projects. This individual provides a high level of client service and support while producing a high volume of consistently excellent work product.
Administrative Coordination
Maintains detailed calendars displaying appointments, deadlines, travel schedules, and conference calls. Proactively tracks important dates to ensure timely completion of key tasks.
Provides professional relationship management with external and internal clients. Serves as a direct point of contact for telephone calls, emails, and in-person inquiries. Exercises sound judgment when screening communications, facilitating effective follow-up and high-quality client service.
Creates and maintains client/matter lists and communication lists. Maintains contacts in Outlook and Salesforce.
Manages both paper and electronic files in compliance with the firm's records management policies, ensuring confidentiality and accuracy. Creates and maintains working files and binders as requested. Utilizes firm-provided software to accurately store email messages and maintain and retrieve files.
In conjunction with Paralegals, may prepare or coordinate the preparation of Responses to Auditor Requests. Assists with preparation of Opinion Letters.
Utilizes firm-designated workflow software to open and close matters. Processes and tracks conflict reports. Prepares engagement letters. Initiates client file transfer requests and assists with client disengagements. May facilitate the secure transfer of case/client data in accordance with firm's data security policy.
General Practice Support
Creates, edits, proofreads, and finalizes complex and practice specific legal and administrative documents, forms, and correspondence, ensuring accuracy and completeness.
Engages in active coordination of practice-related projects such as practice group meetings and initiatives, client or industry research, and event planning. Interprets objectives, designs project timelines, and ensures that deliverables align with the firm's expectations.
Supports attorneys' efforts to maintain client relationships. Coordinates pitch materials, tracks leads, updates contact databases, and arranges key client meetings. Assists with social media or targeted outreach.
Partners with other administrative departments (Billing, Marketing, IT, Office Services) to assemble critical information, coordinate billing tasks, and maintain client satisfaction.
Billing and Financial Administration
Upon attorney request, diligently manages attorney time, including inputting timenotes provided by attorney, editing and proofreading, and ensuring compliance with matter codes and billing guidelines. Proactively reminds attorneys of time entry deadlines and collaborates with them to ensure timely submission. Collaborates with attorneys to finalize and submit time daily.
Collaborates with Client Account Manager, Pricing Team, and attorneys to respond to client requests for budgets, projections, costs incurred, and related reports.
Collaborates with Client Account Specialist or Client Account Manager and assigned timekeepers to manage billing process, including editing prebills, generating reports, and performing final proofing and sending out final invoices. May assist with collection efforts. Coordinates client, matter, and timekeeper inquiries.
Prepares expense reimbursements, reconciles travel expenditures, arranges for payment of invoices, and prepares check requests as needed.
Travel and Meeting Logistics
Books travel (domestic and international) through designated travel providers, considering attorney preferences, cost guidelines, and itinerary efficiencies.
Organizes in-person or virtual conferences, meetings, meals, seminars, and client events, including making reservations, sending invitations and tracking attendees, booking conference rooms, catering arrangements, confirming audio/video logistics, and final follow-up.
Thoroughly organizes itineraries, prepares comprehensive travel documents, and disseminates meeting agendas or background information in advance. Prepares and disseminates both hard-copy and electronic materials.
Team and Leadership Support
Works proactively and efficiently to free attorneys from administrative burdens, allowing them to focus on core legal tasks. Anticipates attorneys' needs by outlining upcoming deadlines, preparing relevant background materials, and prioritizing tasks.
Communicates professionally and courteously with clients, external counsel, and vendors, upholding a polished firm image.
Provides backup support to other attorneys and timekeepers as needed. Volunteers for overflow work assignments when time permits and actively seeks to maximize productivity and promote teamwork. May participate in departmental projects designed to streamline workflow and/or resolve issues. Proactively supports the firm's strategic initiatives and operational improvements.
Acts and assists as a proactive mentor for junior department members and new employees. Assists with training on specific firm processes, software, and procedures as requested.
ABOUT YOU
Bachelor's or Associate's degree in business, finance, or a related field and relevant certifications is highly preferred.
Minimum 3+ years' experience supporting attorneys, including partners, in a law firm or professional services environment. Experience managing complex administrative tasks, legal documents, and sophisticated scheduling required and an in depth understanding of law firm practice areas.
Experience coordinating cross-functional or interdepartmental projects and ensuring that deadlines are met.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook), Adobe Acrobat Pro, DocuSign, electronic filing platforms, document management systems, CRM platforms, expense reimbursement, time, attendance and billing tracking software (e.g., Aderant or 3E) is essential.
A strong ability to learn and adapt to new software applications and technological tools. Comfort with ongoing changes in technology and willingness to embrace new systems and processes as they are introduced.
Excellent communication skills and the ability to build effective internal and external client relationships. Excellent grammar, attention to detail, and ability to manage multiple deadlines in a fast-paced practice group. Must exhibit discretion, diplomacy, and professionalism in verbal and written communications. Ability to interact effectively with all levels of management and staff and a variety of external entities, including clients and prospective clients of the firm.
Ability to work under pressure and complete job assignments in an accurate and timely manner. Strong organizational skills and the ability to apply strong attention to detail to all levels of work. Ability to multitask, prioritize work, and meet deadlines.
Uses sound decision making and judgment. Skilled in prioritizing high-volume workloads, solving problems proactively, and maintaining confidentiality.
Demonstrated ability to maintain positive internal and external client relationships and anticipate needs.
Eagerness to refine processes and adopt best practices for tasks like billing, filings, or scheduling. Exhibits a proactive approach to learning, including seeking out training opportunities and resources to enhance technological skills.
Lead Receptionist
Medical receptionist job in New York, NY
Job Type: Full-time
Salary: $36 - $38/HR
Are you looking to join one of the world's leading investment firms? As the Lead Receptionist, you'll serve as a key point of contact for executives and VIPs, providing an exceptional first impression and white-glove service experience.
Responsibilities
Executive & Guest Experience
Serve as the main point of contact for executives, board members, clients, and VIP guests
Greet visitors with warmth, professionalism, and efficiency to create an exceptional first impression
Manage the visitor experience from arrival to departure, coordinating with executive assistants and security
Maintain a polished, guest-ready reception area that reflects the firm's image and hospitality culture
Oversee concierge-level amenities, ensuring VIP guests receive personalized service and attention
Track visitor trends and preferences to enhance the overall executive hospitality experience
Executive Support & Coordination
Partner closely with executive assistants to anticipate needs and ensure seamless support
Coordinate meeting logistics, including scheduling, catering, and room readiness
Maintain executive service protocols and uphold the firm's brand standards
Handle sensitive and confidential information with the utmost discretion
Operations & Administration
Support administrative tasks such as visitor logs, document preparation, and supply management
Liaise with facilities, office services, and security teams to ensure smooth daily operations
Assist with emergency preparedness and evacuation protocols for the executive floor
Demonstrate flexibility, problem-solving skills, and composure in fast-paced environments
Provide occasional scheduling or coverage support for the broader receptionist team
Qualifications
3+ years of experience in a corporate front desk or receptionist role
Experience supporting senior executives or working within a C-Level suite strongly preferred
Polished, professional appearance and demeanor
Outstanding verbal and written communication skills
High level of discretion, confidentiality, and emotional intelligence
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Strong organizational skills and attention to detail
Ability to multitask, prioritize, and remain composed under pressure
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
Patient Registration Representative
Medical receptionist job in New York, NY
Please find below the :
Job Title : Patient Registrar
Duration : 6+ months (Possibility for extension)
Pay Rate : $23/Hr.
Schedule Notes: 9:00 am - 5:00 pm
Job Description:
M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P).
Benefits:
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Front Office Receptionist
Medical receptionist job in New York, NY
Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.
Senior Medical Biller
Medical receptionist job in New York, NY
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role.
Primary Responsibilities
· Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays.
· Ensure clients provide accurate and complete data for timely and compliant claims
· submission.
· Collaborate with the coding team to resolve claims on hold due to incomplete or
· missing information.
· Accurately review and process patient encounters in compliance with coding and
· billing regulations.
· Demonstrate understanding of various surgical specialties and their specific billing
· requirements.
· Identify gaps or deficiencies in clinical documentation, work with physicians to
· clarify and improve records.
· Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations.
· Participate in internal billing audits and implement process improvements based on
· audit findings.
· Work proficiently within Electronic Medical Records (EMR) systems.
· Perform additional billing-related tasks and responsibilities as assigned.
Qualifications
· Proficient in CPT and ICD-10 coding.
· In-depth knowledge of CMS, LCD, and NDC billing requirements.
· Familiar with both CMS-1500 and UB-04 billing formats.
· Proven ability to independently identify and resolve billing and coding issues.
· Strong attention to detail with excellent analytical and organizational skills.
· Experience with commercial insurance payers.
· Prior experience with surgical billing required.
· Familiarity with Epic EMR system is preferred.
· 3-5 years experience in a billing position or related position
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.
Credentialing Specialist
Medical receptionist job in New York, NY
Responsible for all aspects of provider credentialing and re-credentialing. Healthcare Field Experience- Required
License Renewals: Ensures that physician licenses are renewed prior to expiration.
Primary Source Verification: Completes primary source verification for new and existing providers to ensure due diligence.
Records Management: Maintains assigned physician files, updating each item/action as processed.
Utilizes database status/alert and other report functions, software tools and links to scanned documentation.
Ensures that information is current and accurate.
Credentialing Standards: maintains consistency in database entry to ensure accurate and consistent processes.
Back-up Coverage: provide credentialing back-up for other members of the credentialing group
Associate Patient Care Coordinator
Medical receptionist job in Lake Success, NY
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum Infection Disease has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: Monday through Friday a 37.5-hour work week from 9:00 am to 5:30 pm. The schedule will be determined by the supervisor upon hire.
Location: 1 Dakota Drive, Suite 218, Lake Success, NY 11042
Primary Responsibilities:
Greets patients, family members and guests with a friendly smile
Assists patients with signing in and completing registration
Enters and scans patient's demographic and insurance information into Epic
Verifies insurance eligibility and benefit information; informs patients of insurance benefits
Collects co-payments and patient balances
Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
Sends patient records to primary care physician
Assists with other tasks as assigned
Ability to cover offices as needed for coverage
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of proficiency in Microsoft Office (Outlook, Word, etc.)
Ability to cover other offices as needed for coverage
Preferred Qualifications:
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Epic experience
Knowledge of insurance carriers and managed care plans
Knowledge of medical terminology
Soft Skills:
Ability to work independently and as a team, and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Front Office Assistant
Medical receptionist job in New York, NY
We are seeking a reliable and organized Part-Time Office Assistant to provide general administrative support and help keep our office running smoothly. The ideal candidate is detail-oriented, friendly, and comfortable managing multiple tasks in a busy environment.
Responsibilities:
Answer and direct phone calls, emails, and in-person inquiries.
Maintain and organize filing systems (digital and paper).
Schedule meetings and appointments.
Prepare and proofread documents, memos, and correspondence.
Assist with data entry, record keeping, and office inventory.
Support basic bookkeeping and invoice processing as needed.
Order office supplies and ensure common areas remain tidy.
Qualifications:
High school diploma or equivalent (associate's degree preferred).
Prior administrative or clerical experience a plus.
Proficient in Microsoft Office (Word, Excel, Outlook).
Strong communication and organizational skills.
Ability to work independently and handle confidential information.
Murex Front-Office EQD
Medical receptionist job in New York, NY
Job Title: Murex Front-Office EQD
Job Type: Long-term contract
Project description
Looking for an experienced professional to support the Equity Derivatives Trading desk.
The candidate should have experience in capital markets (preferred in Equity Derivatives).
Responsibilities
Resolve daily FO issues on the functional, valuation, and pricing
Resolve daily issues stemming from the FO Equity Derivatives desk (must)
Work closely and address issues from the EQD Desk Traders (L3)
Amend FO pre-trade rules, eTradePad, simulations
Resolve requests or issues with P&L, Market Data, and booking issues
Analyze, formulate, propose, develop, and/or contribute to overall solutions as per PROD Support deliverables
Liaise with technical team(s) - when needed - to resolve FO-related issues and necessary enhancements
Manage day-to-day assigned project tasks to complete various FO deliverables
Yield Curve issue resolution and validation; curve assignments; new curve creation
Continuous follow-up of new Market regulations/practices globally
Perform various levels of testing for assigned deliverables, as well as participate in formal release cycles (SIT/UAT)
When required, develop FO Business requirements per given stream and according to Project needs as they come along
Skills must have
Strong product knowledge in EQD
Very Strong understanding of the P&L concept overall and its components
Very Strong understanding and hands-on experience in Livebook, Market Data, Curve structure, Simulations, and Trade Life Cycle
Strong experience in supporting FO users and resolving their daily issues
5+ years' experience with Murex FO functionalities
4+ years' experience in a financial markets role
SQL proficiency
Must have a strong personality, logical, and analytical skills
Be detail-oriented, a quick learner, and a self-starter
Possess good verbal and written communication skills
Must have strong organizational skills
Nice to have
Good understanding of Market Risk Management (including VaR, stress-tests, back-testing)
Strong product knowledge in COM
Strong analytical, pricing, and conceptual skills
Strong problem-solving skills and attention to detail
Strong presentation skills
Strong relationship-building skills both internally and externally
Front Desk Coordinator
Medical receptionist job in New York, NY
About Us
RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels.
Job Description
We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations.
Responsibilities
Manage and maintain front desk operations
Greet all visitors with warmth and professionalism
Schedule guests and vendor visits with the building
Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness
Manage sample ordering, returns, and organization
Liaise with building management on administrative and operational requests
Assist with office-wide communication and internal team support as needed
Requirements
Some prior administrative, office, or customer service experience preferred
Excellent communication and organizational skills
Ability to multitask and stay proactive in a fast-paced environment
Friendly, professional demeanor and team-first attitude
Patient Representative
Medical receptionist job in New York, NY
About Us We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Overview
clinical training site for SUNY Downstate College of Medicine.
We currently seek a Patient Representative to serve as liaison between patient and hospital staff while functioning as a patient advocate interfacing with patients, families, staff and hospital administration; assists patients in interpreting hospital policies, procedures and services, and in obtaining solutions to problems and concerns.
Responsibilities
* Patient Advocacy & Education
Educates patients/families on hospital policies, the Patient's Bill of Rights, pain management, safety, & advance directives (HCP, DNR, MOLST.), in compliance with the Patient Self-Determination Act/Family Health Care Decisions Act.
* Issue Resolution & Communication
Serves as in-house Administrator on Call, addressing non-clinical patient concerns, resolving complaints, coordinating with hospital departments, and feedback to patients.
* Documentation & Reporting
Maintains comprehensive records of patient/family interactions, documents incidents and follow-ups, and provides reports to administration.
* Interdisciplinary Collaboration & Committees
Participates in & coordinates interdisciplinary patient care teams and hospital committees, including Ethics, Safety, Nursing, and Child Protection, EOL.
* Emergency Department Responsibilities
Supports patients/families in Emergency Department waiting areas, assists with patient admissions/transfers, expedites lab/X-ray processes
* Access & Support Services
Assists in referring patients to appropriate services when alternatives are unavailable, coordinates interpreter services, hospital notary, organ donor
* Policy Compliance & Outreach
Ensures adherence to department policies, performance improvement standards, and regulatory requirements; participates in community outreach, education programs, and staff in-services on patient rights and healthcare directives.
Qualifications
* Bachelor's degree in communications, social sciences or nursing preferred.
* Minimum 5 years exp in hospital field or suitable combination education/experience preferred.
* Knowledge of patient care and patient problems
* Good interpersonal and English verbal/written communication skills; Bilingual preferred.
Pay Range
USD $63,500.00 - USD $63,500.00 /Yr.
Equal Employment Opportunity Employer
Maimonides Medical Center (MMC) is an equal opportunity employer.
Executive Receptionist
Medical receptionist job in New York, NY
The Executive Gallery Reception is dedicated to providing exceptional hospitality and support to our resident Executives, assistants and visitors in a sophisticated and secure environment. We serve as the central hub for managing reservations, catering, supplies, facilities and technology requests.
As an Executive Gallery Receptionist within our Amenity Services team , you will efficiently manage daily responsibilities with minimal supervision, thriving in a fast-paced environment while maintaining a professional and friendly demeanor with employees and visitors. As part of a small, effective team, you should be a quick learner who goes above and beyond, taking ownership of your work. Your attention to detail, timely follow-up, and adaptability to new challenges will be key to ensuring seamless operations and making a significant impact.
Job responsibilities
Perform all Executive Receptionist functions, embodying the ideal Executive Gallery culture for internal and external stakeholders
Serve as an ambassador and initial point of contact for resident Executives, employees and visitors, providing the highest level of hospitality and professionalism
Proactively support and anticipate the needs of Executives and admins, ensuring strong follow up
Manage space and office reservations, coordinate catering, register visitors, answer executive lines, and set up and break down conference rooms
Conduct daily walkthroughs of designated floors to ensure adequate office supplies and maintenance, including pantry areas and lounges
Liaise with internal partners including dining, lobby reception, audio visual, and facility teams
Deliver and promote relevant communications
Communicate effectively with Management to facilitate understanding and collaboration
Attend and actively participate in team meetings
Be flexible to work early mornings or late evenings as needed
Required qualifications, capabilities and skills
Minimum two years of recent experience in administrative and high-end hospitality roles
Excellent time management and written/verbal communication skills
Self-starter with the ability to work in a fast-paced team environment with limited supervision
Proficiency in MS Office, including Outlook, Calendar, Teams, Word, Powerpoint
Auto-ApplyEntitlement Medicaid Specialist
Medical receptionist job in New York, NY
TITLE: Entitlement Medicaid Specialist (Part - Time)
REPORTS TO: Director of Entitlements
Our Mission:
Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Legal Assistance through ARAG
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
MAJOR FUNCTIONS:
Maintain a working relationship with the Department of Social Service (DSS), Human Resources Administration (HRA), the Social Security Administration (SSA), Medicaid Office/Expedited and Marketplace to ensure Medicaid Managed Care guidelines, policies and procedures are followed to receive appropriate funding for 819 and Part 820 programs.
SPECIFIC DUTIES & RESPONSIBILITIES:
Conduct daily comprehensive review of consumers' interviews to determine eligible for Entitlements benefits, Medicaid Eligibility, Medicaid Managed Care, Medicare, Private Insurance coverage, Self-Pay
Case conference difficult cases with the Director for guidance and support to ensure funding for 819 and Part 820 programs are obtained in a timely fashion
Conduct interviews on new admissions for HRA/DSS/SSI/SSD/Self-Pay
Expedite consumers with the selection of Managed Care Organization and NY State Market Place at point of admissions and upon Medicaid Eligibility
Daily Data Entry of Medicaid/Managed Care/Medicare/Private Insurance/MAT in AWARDS and E-Lab
Navigate Inovalon / eMedNY (Epaces) / STARS / SAAMS / AWARDS / Manage Care System Portals for coverage
Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, Medicare, and Private Insurance)
Process Medicaid applications and recertifications for consumers through the Department of Social Services, NY State Exchange/Marketplace
Investigate Medicaid issues related to County/deferral/eligibility/denials/dropped/ recertifications
Identify consumers with Medical/Pharmacy/Out-Patient restrictions to complete MAP forms for the removal of restrictions
Process enrollment/disenrollments MAP forms through the Managed Care System (MCS) and to the Medicaid Inspector General OMIG
Resolve problematic Medicaid Managed Care issues for Part 820 coverage
Daily update the Entitlement 820 Reports with consumers' Medicaid (Fee-For-Service) / Expedited /Managed Care/Medicare/Private Insurance/Undocumented
Complete and submit bi-weekly 820 Medicaid Managed Care Reports
Submit weekly Medicaid Manage Care Reports to reflect consumers' coverage for 5 Residential Programs to the Pharmacy, Medical and LabCorp
Performs related or similar duties assigned by Director.
REQUIREMENTS:
High School / associate degree
Experience with Medicaid Managed Care and Human Service
Background with DSS/HRA benefits, Recertifications, Medicaid Managed Care, Expediting, enrollment and disenrollment
Demonstrated effective communication, proficiency in Excel, computer skills, organization and multitasking skills
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Auto-ApplyShared Services Scheduling Specialist
Medical receptionist job in New York, NY
JOB PURPOSE:
Shared Services Scheduling Specialist assists with scheduling in-house and external physician/specialist medical appointments for participants, coordinates necessary transportation, handles customer service issues, makes all arrangements for Aide Services/escorts and assists with other functions as needed.
JOB RESPONSIBILITIES:
Schedule participants with their specialty appointments and medical appointments with their CBPCPs.
Make visit verification calls to confirm appointments and reschedule any cancellations.
Check the Centerlight provider lookup, Liberty Dental website and the NVA list to schedule appointments with in-network providers, escalating any issues to management, and appropriate department.
Schedule SDR, post-fall, and HR/HI cases within 7 days of triggering.
Ensure that participants' charts reflect the most accurate information, such as cancelling appointments and updating service plans when necessary.
Ensure all authorizations and referrals are accurately faxed to the appropriate providers and facilities.
Communicate effectively with all participants to relay appointment information, and provide updates as needed.
Responsible for documenting all interactions and updates in a participants chart accurately and in a timely manner.
Processes requests for the release of health information.
Schedules provider follow-up appointments.
Documents all calls in internal systems.
Report any participant grievances reported by other DHC staff directly to the Grievances and Appeals department, as well as other disciplines involved.
Schedule CBPCP appointments.
Schedules all specialty consultations, including but not limited to psychiatry, podiatry, lab/home draws, and acupuncture.
Informs Participants via phone regarding all future appointments.
Identifies and partners with other departments to resolve complex participant inquiries.
Completes documentation regarding appointments in the organization's computer systems.
Responsible for the participant's profile updates in all systems.
Performs consistently with the organization's mission and philosophy.
Performs job responsibilities according to the organization's policies. Seeks clarification when needed.
Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance. Meets productivity guidelines.
Maintains proper documentation (updated, timely, legible) related to patient care.
Maintains HIPAA standards and confidentiality of PHI.
Serves as a role model for peers and colleagues.
Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills.
Treats other employees respectfully and facilitates an environment of teamwork.
Communicate with participants in a caring, helpful, considerate, and culturally sensitive manner.
Demonstrates a thorough understanding of participants' needs and wants and attempts to anticipate and meet participants' needs.
Utilizes service recovery techniques to resolve issues quickly and to the customer's satisfaction.
Ability to manage multiple tasks and priorities in a fast- paced environment and adapt to changing priorities throughout the day.
Weekly Hours: 40
Days: Monday to Friday
Hours: We have different schedules available between 8:00 AM to 8:00 PM.
Location: Full time Remote
QUALIFICATIONS:
EDUCATION: Associate degree preferred, or equivalent relevant call center years of experience preferred.
Additional Requirements:
Able to pass a typing test with at least 45 WPM.
Bilingual Requirement: Spanish, Russian, Chinese, Bengali, Korean
1 - 2 years experience in customer service, quality, and/or auditing experience.
Employee acknowledges that they have an alternative means of working in the event of a power and/or internet service outage, ensuring they are able to fulfill their job responsibilities without interruption.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced environment and meet assigned deadlines.
Excellent organizational skills, accuracy, and attention to detail.
Ability to operate both independently and collaboratively as required.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Physical Requirements:
Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:
Sitting/Stationary positions - Duration of up to 6-8 hours a day for consecutive hours/periods of time.
Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills (ie. typing, use of equipment, etc.)
Sight/Visual Requirements - Must be able to read orders and type/write documentation, etc. with accuracy.
Audio Hearing and Motor Skills (language) Requirements - Must be able to listen attentively and document information from stakeholders and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills.
Cognitive Ability - Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.
Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.
We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Salary Range (Min-Max):$40,000.00 - $50,000.00
Auto-ApplyPatient Representative
Medical receptionist job in New Hyde Park, NY
State of Location:
New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative - 40 hours/week (full-time)
New Hyde Park, NY
$18-19/hr
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyPatient Representative and Operation Manager
Medical receptionist job in New York, NY
Patient Rep for Brooklyn Nursing home should be able to relate to patients and family of patients and take care of any issues that arise great communication skill will be dealing with the administration on a day to day business to see how can better care for patients and family
Salary: 75K
Operations Manager
For Telehealth Center in Brooklyn
has to be extremely organized
and be on top of the center from A-Z to make sure it runs smoothly and efficiently
Salary: 90K
Patient Service Representative
Medical receptionist job in New York, NY
We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills.
Key responsibilities include:
Perform patient registration, including verifying demographic and insurance information
Ensure accurate data entry into the Electronic Medical Record (EMR) system
Verify insurance eligibility and benefits, including managed care plans
Collect co-pays and provide patients with necessary documentation
Maintain knowledge of health insurance requirements, authorizations, and referrals
Apply medical coding standards including ICD-9 and CPT-4 where applicable
Answer incoming calls and provide prompt, professional responses
Work collaboratively with clinical and administrative staff to ensure patient flow
Maintain compliance with HIPAA and other healthcare regulations
Qualifications:
High School Diploma or GED (Required)
Minimum of 3 years clerical experience in a medical office setting (Required)
Data entry skills of at least 4,500 keystrokes per hour
Knowledge of medical coding (ICD-9, CPT-4)
Strong understanding of health insurance benefits and requirements
Excellent customer service and effective communication skills
Proficiency in telephone and computer usage, including keyboarding
Experience using EMR systems (Required)
Familiarity with managed care insurance plans (Required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
Credentialing Coordinator
Medical receptionist job in New York, NY
Job Title : Credentialing Coordinator
Duration : 2 Months Contract (with possible extension)
Education : High school Degree required, Bachelor's Degree preferred
Shift Details : 9:00 AM-5:00 PM Hybrid (Thursdays Mandatory) First week training on-site
General Description:
·Maintain communication with the credentialing contacts at facilities and provider sites to coordinate receipt of information required for credentialing, re-credentialing, and update of provider credentialing information
·Review provider-credentialing file for completion and presentation to the Credentialing Committee
·Perform primary source verification on required elements and in accordance with MetroPlus' policies and procedures
·Respond to inquiries from other MetroPlus departments relative to a provider's credentialing status
Education:
High school Degree required, Bachelor's Degree preferred