Medical receptionist jobs in Jackson, MS

Confident Staff Solutions is a leading staffing agency in the healthcare industry, specializing in providing top talent to healthcare organizations across the country. Our team is dedicated to helping healthcare facilities improve patient outcomes and achieve their goals by connecting them with highly skilled and qualified professionals. Overview: We are offering a HEDIS course to individuals looking to start working as a HEDIS Abstractor. Once the course is completed, we will connect you with hiring recruiters looking to hire for the upcoming HEDIS season. HEDIS Course: Includes - Medical Terminology - Introduction to HEDIS - HEDIS Measures (CBP, LSC, CDC, BPM, CIS, IMA, CCS, PPC, etc) - Interview Tips Self-Paced Course https://courses.medicalabstractortemps.com/courses/navigating-hedis-2026

We are so glad you are interested in joining Sutter Health! Organization: SAH-Sutter Amador Hospital Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings. Job Description: EDUCATION: HS Diploma or General Education Diploma (GED) TYPICAL EXPERIENCE: 1 year of recent relevant experience. SKILLS AND KNOWLEDGE: General knowledge of patient access, financial counseling, functions in acute, and non-acute settings. Working knowledge and understanding of insurance and medical terminology. Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge. Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems. Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently. Possess verbal and written communication and active listening skills. Accuracy and attentiveness to detail. Decision making and problem-solving skills. Must be able to work concurrently on a variety of tasks/projects in diverse environment. Ability to meet or exceed targeted customer service, productivity and quality standards. Computer proficiency skills. Requires the ability to work with and maintain confidential information. Job Shift: Varied Schedule: Per Diem/Casual Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Every other Weekend Benefits: No Unions: No Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $27.97 to $34.96 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Responsibilities Job Function : * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Qualifications Education: High School diploma or equivalent. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

Perform clerical duties associated with obtaining, completing and maintaining the patient's record. * Sort, file and collate a variety of medical records and information such as progress notes, treatment plans, nursing/clinical notes and discharge summaries into the patient's medical record. * Ensure medical records are complete, accurate and timely. * Research lost or missing records/information in accordance with established procedures. * Answer requests for medical records from outside agencies and third party sponsorship. * Provide record retrieval for storage facility when needed. * May communicate with transcriptionist or transcription vendor to resolve issues/errors regarding reports. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null

Requirements Education & Experience: High school diploma/GED and one (1) year's experience of clinical admissions, patient registration, or patient scheduling Certifications, Licenses or Registration required: N/A Preferred Qualifications: Knowledge of ICD-10/HCPCS/CPT coding Basic knowledge of third-party insurance and government insurance plans

The Patient Experience Coordinator supports the system's patient experience strategy and initiatives for all employed medical practices and ambulatory settings. This includes support to operational leadership, providers, team members, and patients. This position is responsible for managing, gathering, reporting, and optimizing relevant data, supporting patient grievance resolution, providing quality oversight, and implementing provider, leader and team member education as it relates to patient experience. Experience: 2 years' experience in patient relations, marketing, hospitality, data management, training or related field. Education: Bachelor's Degree in Hospitality, Business Administration, Communications, Behavioral Science, Organizational Development or other related field Special Skills: Experience in Microsoft Office, virtual meeting applications and web-based data management systems. Must exhibit excellent interpersonal skills, critical thinking and time management skills. Must have ability to work well under stress and meet deadlines. Collaborative and cooperative. Ability to apply practical knowledge to customer service. Possess excellent writing and planning skills. Ability to collect and manipulate data analysis, trends and utilize for performance improvement initiatives. Demonstrate leadership in report design. Ability to analyze data, create reports and develop education to advance Patient Experience. Patient Experience Survey and Education Responsible for maintaining, optimizing, tracking and reporting all relevant patient experience data Responsible for provider communication education and training, including but not limited to workshop planning, registration and facilitation; trainer engagement; program growth; program sustainability and results reporting Manages the Press Ganey account and any Press Ganey initiatives, including troubleshooting issues, survey changes/review and the launch of any new services or product features Support and Admin Supports the ongoing maintenance of digital patient experience tools including but not limited to online scheduling, reporting, change requests, and functionality verification Provides ongoing support to clinic leadership for data review, portal support, improvement planning and improvement tracking Supports and assists in the overall build and management of an ongoing grievance patient process Provides general support to the marketing department to ensure that patient communication is clear and appropriately presented Supports system initiative implementation through quality control tactics such as patient shadowing and call monitoring Other All other duties as assigned

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Job Function : * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Education: High School diploma or equivalent. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees Job Summary: Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment. Responsibilities Responsible for accurate data entry of incoming prescriptions, if required Responsible for accurate selecting billing and shipping methods for incoming patient orders Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed Document patient reported information into TherigySTM Provides resolution to customer service issues to ensure member satisfaction Work with members to provide resolution to payment related issues on accounts/orders Maintain and keep reasonable production as determined by supervisor May assist in orienting and training new employees Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned Qualifications Attendance Requirements: Must be available, and on-time for scheduled work shifts. Must be able to work nights and weekends, as required. Educational Requirements: Minimum: High School Diploma or GED Preferred: Pharmacy technician or related certification Experience: Experience in a customer service-related field Preferred: 6-12 months experience as a pharmacy technician Required (Mississippi Employees): Registered with the State of Mississippi as a Pharmacy Technician Special Conditions of Employment: Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation $15.84-17.69 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $-14-18/hr + Bonus What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Shawnee Health - Patient Intake Registration I- Float Join Southern Illinois' leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a Patient Intake Registration I - Float for our Shawnee Health Carterville and Marion Medical offices. This position reports directly to the Patient Intake Registration Supervisor. Responsibilities This is a float position. You will not have a primary work location and will be required to work at various facilities as assigned. Responsible for scheduling and documenting all patient interactions in the appropriate location within the practice management/EHR systems. Promptly and professionally answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality policies. Accurately and efficiently checks patients in, checking insurance/Medicaid eligibility, collecting co-pays, updating all information into practice management system. Collects and enters patient intake information into the appropriate area of the practice manage system with accurate information. Effectively schedules return appointments according to established protocols. Ability to complete SFA applications proficiently and pass testing for SFA Application processing as indicated on an annual basis. Refers patients to the appropriate staff, according to patient request per established protocols. i.e. triage, medical records, patient care coordinators, case management and ACA staff. Utilizes practice management system to schedule appointments according to established protocols. Ability to balance money drawers/bank deposits daily in accordance with SH policies. Ability to access/monitor patient recall plans, notifying patients, scheduling follow up visits. Participates in internal education opportunities relevant to the front desk operations and customer service environment. Attends/completes all assigned training through Paycor Learning and other resources as required. Meets Shawnee Health and department benchmarks and or quality indicators as monitored through audits and or recordings. Supports organizational changes, demonstrates flexibility in providing coverage as needed during times of high volume or staff shortages. Required to work a flexible schedule, including some evenings, weekends, and early morning hours. Reliable transportation on the job is mandatory Must have an excellent understanding of all Shawnee Health policies and procedures. Requirements Must meet Customer Service principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) Must be capable of high level of discretion in handling confidential information. Must be capable of independent problem solving with moderate supervision. Must be competent in the use of computers. Must have excellent communication skills, both written and verbal in addition to interpersonal and organizational skills. Must have the ability to maintain patient and employee confidentiality. Starting salary - $16.00 Full-time employee benefits include: 12 vacation days earned in the first year 11 paid personal days/holidays per calendar year 6 sick days earned per year Retirement plan with 3% company contribution after becoming eligible in the plan (a matching contribution by the employee is not required to receive this benefit). Additional profit-sharing contributions to the retirement plan are possible. Employee deferrals to the 401(k) and Roth plan available Health and dental insurance with employer contribution $50,000 in life insurance at no cost to the employee Company provided long-term disability insurance at no cost to the employee Other supplemental insurance policies available for purchase by the employee **************************************************************

Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it. You must meet all of the job requirements at the time of submitting the application. You can only apply one time to a job requisition. Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile. Thank you, Human Resources Important Applications Instructions: Please complete this application in entirety by providing all of your work experience, education and certifications/ license. You will be unable to edit/add/change your application once it is submitted. Job Requisition ID:R00047604Job Category:Clerical and Customer ServiceOrganization:Ambulatory Clerical-ENT LMB Clinical OperationsLocation/s:UMMC Lakeland Drive BuildingJob Title:Patient Care CoordinatorJob Summary:To assist physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. To work in support of clinic operations performing medical office, billing and clinical duties as may be required in a specific clinic.Education & Experience High School Diploma or GED and two (2) years of customer service experience. Or equivalent combination of education/experience. Healthcare experience preferred. Certifications, Licenses or Registration required: NA Knowledge, Skills & Abilities Knowledge of general medical office procedures. Good telephone skills. Excellent customer service skills. Must be able to multi-task. Ability to demonstrate knowledge of Microsoft Word. Interpersonal skills to interact with patients and staff. Verbal and written communication skills. General understanding and application of basic accounting principles. RESPONSIBILITIES Assists with direct and in-direct patient care procedures and related tasks; checks in patients, obtains patient medical histories, takes vital signs, prepares charts, and assists with medical examinations Arranges examining room instruments and equipment for routine and specialized procedures Cleans and sterilizes medical instruments and equipment; inspects equipment for damage and ensures proper functioning; keeps accurate records of sterilization Maintains stocks of medicines and medical supplies; places supply orders; keeps accurate records of supply inventory Escorts the patient to exam room; safely assists in transfers to/from exam chair, wheelchair, walker, etc. Collects and prepares laboratory specimens for analysis; Educates and advises patients on specified medical issues within established guidelines; Performs administrative duties such as answering telephones, greeting patients, updating and filing patient medical records, verifying demographic and insurance information, scheduling appointments, and performing billing and bookkeeping; The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Physical and Environmental Demands Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, frequent exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more) Time Type:Full time FLSA Designation/Job Exempt:NoPay Class:HourlyFTE %:100Work Shift:DayBenefits Eligibility:Grant Funded:NoJob Posting Date:12/23/2025Job Closing Date (open until filled if no date specified):12/27/2025

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery. Responsibilities Review all incoming referrals and schedule appointments for various practices and specialities Communicates referral information and confirmation with patients and referring physican/office staff. Maintains strong working relationships with internal and external customers by providing service assistance and open communication. Review and submit all medical records related to referral appointments as requested by physicans. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Bachelor's Degree in Marketing or Business Related Field. Minimum: Bachelor's Degree in Marketing or Business Related Field. Experience Preferred: Minimum: 1-2 years experience in a customer related position. Special Skills Minimum: Computer literate. Training Minimum: Excellent interpersonal skills with the ability to effectively communicate, both verbally anbd written, with patients, physicans and office staff to provide optimal levels of patient care. Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administration. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 17722 - Coordinator-Physician Referral Facility: MBMC - Medical Arts West Department: BMG JS Central Scheduling Category: Administrative Non Clinical Support Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:Jackson Located in the Jackson, MS metro area

The Patient Experience Coordinator supports the system's patient experience strategy and initiatives for all employed medical practices and ambulatory settings. This includes support to operational leadership, providers, team members, and patients. This position is responsible for managing, gathering, reporting, and optimizing relevant data, supporting patient grievance resolution, providing quality oversight, and implementing provider, leader and team member education as it relates to patient experience. Experience: 2 years' experience in patient relations, marketing, hospitality, data management, training or related field. Education: Bachelor's Degree in Hospitality, Business Administration, Communications, Behavioral Science, Organizational Development or other related field Special Skills: Experience in Microsoft Office, virtual meeting applications and web-based data management systems. Must exhibit excellent interpersonal skills, critical thinking and time management skills. Must have ability to work well under stress and meet deadlines. Collaborative and cooperative. Ability to apply practical knowledge to customer service. Possess excellent writing and planning skills. Ability to collect and manipulate data analysis, trends and utilize for performance improvement initiatives. Demonstrate leadership in report design. Ability to analyze data, create reports and develop education to advance Patient Experience. Patient Experience Survey and Education Responsible for maintaining, optimizing, tracking and reporting all relevant patient experience data Responsible for provider communication education and training, including but not limited to workshop planning, registration and facilitation; trainer engagement; program growth; program sustainability and results reporting Manages the Press Ganey account and any Press Ganey initiatives, including troubleshooting issues, survey changes/review and the launch of any new services or product features Support and Admin Supports the ongoing maintenance of digital patient experience tools including but not limited to online scheduling, reporting, change requests, and functionality verification Provides ongoing support to clinic leadership for data review, portal support, improvement planning and improvement tracking Supports and assists in the overall build and management of an ongoing grievance patient process Provides general support to the marketing department to ensure that patient communication is clear and appropriately presented Supports system initiative implementation through quality control tactics such as patient shadowing and call monitoring Other All other duties as assigned

Explore opportunities with Heart of Hospice LLC, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Care Coordinator for Hospice with LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide, helping patients manage their health at home. Primary Responsibilities: * Helps manage order tracking, IDG preparation, and other tasks associated with patient care management * Monitors pending referrals daily and assigns registered nurse or advanced practice nurse for all start of care visits * Monitors productivity and distribution of visits and communicates any needed changes with the clinical leader, as appropriate * Ensures that the patient visit schedule supports continuity of care and excellence in patient care management by scheduling most nursing visits to the patient's designated RN Case Manager, Social Worker * Participates in patient care team meetings to assist with facilitating timely care, via the scheduling process, to patients suffering from symptom crises, transitioning to end of life, or who are experiencing other immediate physical, psychosocial, or spiritual care needs * Assists with coordination, scheduling, and tracking of all visits to ensure compliance with all hospice policies and state and federal regulatory requirements You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 1+ years of scheduling experience in health care setting using an online scheduling system * Demonstrated exceptional organizational, customer service, communication, and decision-making skills * Working knowledge of state and federal regulations governing the hospice Interdisciplinary Group (IDG) requirements, Aide and/or LPN/LVN supervisory visit requirements, and assessment visit requirements * Driver's License and access to reliable transportation Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. #LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

We're seeking a warm, friendly Front Desk Receptionist to be the first point of contact for our client's patients. This role requires excellent customer service, strong phone etiquette, and the ability to multitask in a fast-paced medical office. Key Responsibilities: Greet patients with professionalism and compassion Manage high-volume phone calls with clear, courteous communication Check patients in and out using our electronic medical system Prepare and coordinate paper forms or documents as needed Ensure accuracy when matching digital records with physical paperwork Support a smooth patient flow throughout the office Ideal candidates: MUST have 3 years of previous medical office experience Reliable Personable Organized Enjoy helping patients feel comfortable and cared for

Full-time Description SECRETARY/RECEPTIONIST (Intellectual and Developmental Disability Services) CHARACTERISTICS OF WORK The primary duties include typing, computer and other clerical tasks. Must have ability to operate and maintain control of the Center's phone system. Must have ability to record and maintain files in keeping with center policies EXAMPLES OF RESPONSIBILITIES Maintains documentation as evidence that all duties are completed in accordance with program requirements contained in the Mississippi Department of Mental Health Operational Standards. Maintains proper training, continuing education, qualifications, and other certifications required for this position as written in the Mississippi Department of Mental Health Operational Standards. Receives calls and gives out information requiring knowledge of the office or work system. Arranges for appointments. Maintains office and confidential files. Must possess good communication skills which enable he/she to give out routine information of a non-technical nature to the public on the services offered by Region 8. Routes calls and visitors in a courteous and efficient manner. Typing/Transcription duties as required. All other duties as assigned by Supervisors. QUALIFICATIONS Must possess at a minimum a high school diploma or GED equivalent and have two (2) years of experience. Must have a valid Mississippi driver's license. Must pass a criminal background check Typing, transcription skills and computer skills required. Good communication skills. REPORTING SUPERVISOR Program Coordinator, County Administrator / County Coordinator, Alcohol and Drug Director, Clinical Directors POSITIONS SUPERVISED None, or Secretary/Receptionist Staff (for lead position) Salary Description $15 per hour

Hours: Full-Time/Hourly Certification: No Please visit our website, www.ambitionprep.org/careers, for additional information. Serves as student administration management (SAM) system administrator and primary contact; assists with SAM training; ensures timelines are met; inputs and maintains required data on student administration management system; runs site specific queries/reports. Serves as secretary/receptionist for building principal; organizes, manages, and supervises office operations and personnel; performs a variety of administrative support functions regarding school personnel Administers medication to students with parent authorization; monitors students on medication; provides minor first aid and notifies parents in case of emergency. Opens, sorts, and routes mail, packages and special deliveries to appropriate individuals and departments. Assists with handling attendance, tardiness, and dismissals of students; schedules students and changes student schedules as directed. Maintains list of students who receive assistance from the Department of Human Services. Request, send, and maintain student records and other documents. Collects and receipts all money, maintains proper bookkeeping, and prepares funds for deposit. Answer, screen, and forward telephone calls. Schedule and confirm appointments, meetings, and events. Welcome and assist families and visitors in a friendly and professional manner. Copy, scan, and file documents. Performs other related duties as requested or assigned. Desired and Required Experience Bachelor's degree (preferred) Formal qualification in office administration, secretarial work, or related training. 1-2 years of experience in a similar role. Exceptional ability to create a welcoming environment. Experience with customer service Ability to observe business etiquette and maintain a professional appearance Experience working with word processing, spreadsheets, and emails, including Google suites Strong and exceptional technical and data computer skills Working knowledge of printers, copiers, scanners, and fax machines. Excellent interpersonal and communication skills. Desired Characteristics Unwavering commitment to Ambition Prep's mission, students, families, and community. The belief that all students can learn at a high level, regardless of race, culture, or socioeconomic status. Ability to multi-task and work with an ambiguous, fast-moving, start-up environment. Team player: demonstrates maturity, growth mindset, strong work ethic, follow through and flexibility. Ability to take constructive feedback and quickly incorporate feedback. Innovative, creative, organized and willing to take risks. Compensation Ambition Preparatory Charter School offers competitive salary and benefits commensurate with experience. Ambition Preparatory Charter School is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national or ethnic origin, age, disability, pregnancy or veteran status. Disclaimer: This describes the general nature and level of work being performed by individuals hired into this job. This is not intended to be an exhaustive list of all responsibilities and duties required. Ambition Prep reserves the right to change any or all content of this job description based on business needs.

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery. Responsibilities Review all incoming referrals and schedule appointments for various practices and specialities Communicates referral information and confirmation with patients and referring physican/office staff. Maintains strong working relationships with internal and external customers by providing service assistance and open communication. Review and submit all medical records related to referral appointments as requested by physicans. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Bachelor's Degree in Marketing or Business Related Field. Minimum: Bachelor's Degree in Marketing or Business Related Field. Experience Preferred: Minimum: 1-2 years experience in a customer related position. Special Skills Minimum: Computer literate. Training Minimum: Excellent interpersonal skills with the ability to effectively communicate, both verbally anbd written, with patients, physicans and office staff to provide optimal levels of patient care. Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administration. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 17722 - Coordinator-Physician ReferralFacility: MBMC - Medical Arts WestDepartment: BMG JS Central SchedulingCategory: Administrative Non Clinical SupportType: Non ClinicalWork Type: Full TimeWork Schedule: DaysLocation: US:MS:JacksonLocated in the Jackson, MS metro area