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Medical receptionist jobs in Janesville, WI - 187 jobs

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  • Patient Service Representative or Sales Associate

    Joints In Motion Medical 4.4company rating

    Medical receptionist job in Madison, WI

    that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical practitioners? Do you aspire to gain valuable experience as a pathway to a lucrative career in medical sales? You can achieve all these things as a member of our team in the Patient Service Representative role. At Joints In Motion Medical, LLC (JIMM) the Patient Service Representative (PSR) is a valuable team member that works directly with orthopedic patients who will benefit from the equipment and services that we provide. In this rewarding position, you will become an expert in the field of orthopedic rehabilitation, providing delivery, fitting, and instruction of orthopedic durable medical (DME) equipment to patients that will assist them in their recovery following injury or surgery in the Greater Madison, WI area. In this role, the PSR also communicates to patients the benefit coverage information provided by the home office. The PSR is also responsible for collecting patient payments and timely submission of accurate delivery documents, while maintaining patient privacy and providing quality care. The PSR position can provide valuable experience for those interested in a role in medical sales, and can lead to a sales career track within our organization. In fact, most of our current sales team developed their expertise in the PSR role first. Small company with a competitive full benefit package for full-time eligible staff that includes 401(K) match, company paid life and short term disability, paid holidays, birthday and additional paid time off. Choice of insurance medical plans, vison and/or dental coverage. PSR Full-time compensation ranges from $36,000 to $65,000 annually, based on knowledge, skills, abilities, education, and experience. Great career starter with a small business. Our Sales Associates require proven sales experience and earn a base salary plus commission and bonus opportunity. They also perform the service responsibilities of the PSR with the added element of business relations and development. Requirements Must possess superb time management, problem-solving and communications skills. Requires own reliable transportation and good standing driver license. Requires ability to operate a computer, smart phone and tablet. Must be able to independently lift up to 50 lbs. While prior Fitter and/or patient care experience and/or education and experience in sports medicine, kinesiology, exercise science, athletic training and physical therapy is preferred, JIMM is willing to train the ideal candidate that exhibits initiative and possesses proficient communication, organization, time management, and customer service skills. Proven sales ability required for Sales Associate consideration.
    $36k-65k yearly 60d+ ago
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  • Patient Scheduling Specialist - Appointment Call Center

    University of Wisconsin Hospitals and Clinics Authority 3.6company rating

    Medical receptionist job in Madison, WI

    Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service! We are seeking Patient Scheduling Specialists to: • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - One (1) year of previous experience working in an office or customer service environment. Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting. Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. Job Description UW Hospital and Clinics benefits
    $31k-36k yearly est. Auto-Apply 1d ago
  • Inbound Appointment Scheduler

    Hiregy

    Medical receptionist job in Freeport, IL

    Inbound Appointment Scheduler Marketing Administrator is onsite Pay: $70-$75K yearly total comp average $20.00 per hour + commission percentage of total sales Type: Direct hire Schedule: Work days are Saturday, Sunday, and (3) weekdays Weekdays: 11:00 AM to 7:00 PM or 12:00 PM to 8:00 PM Weekends: 7:00 AM to 3:00 PM or 8:00 AM to 4:00 PM Training schedule: M-F, 8:00 AM to 5:00 PM for about two weeks Career outlook: Join a stable, growing team with abundant leads! Benefits include health, dental, vision, pet insurance, 401k with match, and more. Growing organization, terrific tenure, amazing training, great work environment, you have the opportunity to make an exceptional salary while working with wonderful people. Summary: This role is for the concrete division. Leads will write-in or call-in (multi-channel) and your job is to schedule them for estimates. Job description: Customer Communication: Serve as the primary point of contact for inbound calls, emails, texts, and web inquiries, ensuring professional and friendly engagement. Appointment Scheduling: Coordinate and schedule estimates and consultations based on customer location, representative availability, and company objectives. Schedule Management: Maintain and update daily calendars for sales representatives to optimize routing and minimize downtime. Customer Service Support: Address general inquiries and resolve scheduling conflicts or discrepancies promptly and accurately. Administrative & CRM Management: Keep customer records and appointment notes current in company systems while providing additional administrative support to marketing and sales teams. What does success look like? Ramp up period for commission is typically approximately 90 days. There are many warm leads available in the pipeline, not enough Marketing Administrators to address the inquires. Nice to have: Sales experience or experience overcoming objections CRM Excellence Energetic, people-oriented personality - thrives on engaging with others and building rapport. Ideal candidates often come from roles like bartenders, servers, hair stylists, or fitness instructors, where connecting with people is second nature. Ability to confidently encourage appointment bookings without being pushy is key. Requirements: Must have previous experience in a customer-focused service role (open to hospitality, etc.). Must be computer proficient to navigate and learn CRMs, and multiple software systems. Must have professional verbal and written communication skills. High school diploma or equivalent Background check required
    $70k-75k yearly 30d ago
  • Medical Receptionist

    Hughes Resources 4.7company rating

    Medical receptionist job in Monroe, WI

    Job DescriptionMedical Receptionist: Monroe, Wisconsin - 1st Shift Our customer in Monroe, Wisconsin is seeking motivated individuals to join their team. As a Medical Receptionist, you will be the first point of contact for patients, coordinate scheduling, and support the daily operations of the medical office to ensure a smooth and professional patient experience. Responsibilities of the Medical Receptionist: Welcome and triage patients, ensuring a positive first impression and efficient flow. Schedule appointments for new and existing patients accurately and efficiently. Collect and process payments, co-payments, and manage light cash handling. Prepare, review, and maintain patient documentation and medical records. Communicate effectively with medical staff, patients, and team members. Assist with administrative tasks to support smooth office operations. Ensure compliance with office procedures, policies, and confidentiality standards. Medical Receptionist Requirements and Qualifications: Comfortable in a fast-paced environment and able to multi-task. Experience preferred, but training available for motivated candidates. Proficient with computers and able to learn new software quickly. Medical billing and coding experience preferred; knowledge of insurance systems and terminology is a plus. Strong phone etiquette and excellent customer service skills. Pay for Medical Receptionist: $20-$21/hour Medical Receptionist Benefits: Health insurance. 401k with company match. Paid weekly. Direct deposit. Paid training. Type: 1st Shift, Part-Time or Full-Time Schedule: Monday - Thursday in Monroe, Friday in Freeport; 3-4 days per week, 8:00am-4:30pm. Apply now! Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you'll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves-at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We'll be in touch soon!
    $20-21 hourly 16d ago
  • Medical Records Coordinator

    Mdpanel

    Medical receptionist job in Waukesha, WI

    Job DescriptionSalary: $18.00 - $25.00 Our Mission: MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry. MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. And, at the heart of MDpanel, our team is committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission. Position Summary: The Medical Record Coordinator plays a critical role in the efficient management of medical records through the organization. This position is responsible for prioritizing and processing files daily to ensure timely handling and preparation for upcoming evaluations. The coordinator works closely with internal teams, physicians, vendors, and attorneys to monitor work-in-progress reports, track deadlines, and ensure records are advanced according to schedule. Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are essential for success in this role. Essential Roles and Responsibilities: Assign files to be sorted by the MRR (Medical Record Review) team; ensure timely return of completed files and maintain quality in accordance with physician experts preferences Prepare and organize physical records for shipping, following physician-specific formatting and requirements Upload completed files into our internal case management system, make appropriate case notations, and provide an organized electronic map of records Obtain medical records from clients, ensuring completeness, accuracy, and timely delivery to support case workflows Chaperone medical evaluations as needed, ensuring professionalism and adherence to protocol Qualifications and Preferred Skills: Demonstrates strong verbal and written communication skills, including professional etiquette and clear, concise documentation Strong analytical skills Demonstrated problem solving skills Organized, accurate and detail-oriented Clear understanding of time management Self-motivated with the ability to work in a dynamic fluctuating environment Computer literacy, including email, internet, Microsoft Office, and data entry Additional Information: The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity.Please note that we are unable to provide sponsorship assistance currently. All applicants must have a valid work authorization for the country in which they are applying. Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process. MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact **************
    $18-25 hourly 12d ago
  • Medical Receptionist

    Revel Staffing

    Medical receptionist job in Waukesha, WI

    A respected specialty clinic is conducting a confidential search for a Medical Receptionist to serve as the first point of contact for patients and visitors. This role is key to providing exceptional customer service while ensuring accurate scheduling, billing, and compliance with healthcare standards. Key Responsibilities Greet and check in patients with professionalism and courtesy. Verify insurance, collect co -pays/balances, and process referrals or authorizations. Schedule, confirm, and manage patient appointments using EMR systems. Answer and route phone calls promptly and accurately. Maintain accurate patient records in the electronic medical record (EMR). Coordinate with providers, nurses, and medical assistants to support clinic workflow. Maintain a clean and organized reception area. Ensure strict compliance with HIPAA and clinic confidentiality standards. Required Qualifications High school diploma or GED. Previous medical receptionist or healthcare office experience preferred. MediClear Certification (or equivalent healthcare compliance credential) required. Experience with EMR systems and Microsoft Office. Strong customer service, multitasking, and communication skills. Detail -oriented and dependable team player. Compensation & Benefits Hourly pay $18 - $24 with opportunities for growth. Comprehensive health, dental, and vision insurance options. Paid time off, holiday pay, and a retirement plan. Supportive, team -oriented clinic environment with stable daytime hours.
    $18-24 hourly 48d ago
  • Medical Office Scheduler

    Orthopedic & Spine Centers of Wisconsin

    Medical receptionist job in Madison, WI

    Job Description Come join our amazing team! Benefits: Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events Minimum Qualifications: Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred. Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry. Knowledge of medical terminology and insurance plans. Essential Functions Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool. Collect all pertinent demographic information, insurance information, and medical information. Utilizes scheduling tools and a referral system to schedule patient appointments. Confirm patient is eligible with insurance plan at the time the appointment is scheduled. Utilized referral system to process referral, contact the patient to schedule appointment and import referral/documents into patient's chart. Answer and resolve all incoming calls and requests in a timely and accurate manner. Communicate with supervisor and/or leads about potential patient concerns. Triage and relay necessary messages to appropriate staff members. Participates in the daily operations of processing the patient appointment requests as a team alongside the pre-registration team. Ensure strict confidentiality of all health records and member information. Meets HIPAA guidelines
    $27k-35k yearly est. 16d ago
  • Front Desk Receptionist

    Ball Body Shop

    Medical receptionist job in Middleton, WI

    WHAT'S IN IT FOR YOU? TOP INDUSTRY PAY $18- $22 Hourly pay with potential for $400 monthly bonus FULL BENEFIT PACKAGE Medical, Dental, Vision coverage, Life Insurance. 401K Option and a Health Savings Account with B Street contribution WORK LIFE BALANCE Paid Holidays, Vacation and Sick Time PAID TRAINING and Potential for Growth within the Company The CSR role at Ball Body Shop is not your traditional customer service job! Greet customers Distribution of customers coming in office to appropriate staff Scheduling appointments Updating customers with vehicle updates Receive payments Building customer repair orders Various admin tasks including answering and routing incoming calls and scanning document Here are our non-negotiables: Maintain a Monday - Friday 7:30AM - 5:30PM shift Working behind a computer for an extended period of time and occasional need to leave desk to complete administrative tasks. Attention to detail / Quick learner / Positive can do attitude Computer savvy Able to prioritize and complete tasks We'll keep your inquiry and our conversations confidential from your current employer, regardless of the outcome.
    $18-22 hourly 6d ago
  • Medical Secretary

    Healthcare Outcomes Performance Company 4.2company rating

    Medical receptionist job in Madison, WI

    ESSENTIAL FUNCTIONS Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are met Appointment scheduling for clinic visit, injections, and procedures Work with the leadership team to mastermind ways to improve the quality of patient care and workflows Partner with the clinic leadership to manage office/medical supplies, and office equipment Process paperwork (work letters, FMLA, etc.) Process Prescription request Managing patient portal messages and clinic task buckets Attend clinic meetings Answering incoming calls/messages Schedule, reschedule, and cancelling appointments Chart Prep Other duties as assigned EDUCATION High School Diploma or equivalent knowledge preferred Medical Assistant diploma or certificate from an accredited institution preferred EXPERIENCE 2-3 years in a healthcare setting providing service to patients KNOWLEDGE Knowledge of HIPPA and patient confidentiality laws Knowledge of using computers and various computer programs Knowledge of medical terminology SKILLS Skill in supporting clinical and clerical operations Skill in providing excellent customer service Skill in telephone etiquette Skill in time management Multitasking and organizational skills Excellent written and oral communication skills Teamwork skills
    $24k-30k yearly est. 34d ago
  • Patient Scheduling Specialist - Neurology

    UW Health 4.5company rating

    Medical receptionist job in Madison, WI

    Work Schedule: 80% FTE, 32 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM, with Wednesday off. Hours may vary based on the operational needs of the department. Pay: Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Be the first point of contact for UW Health patients and ensure they receive a remarkable experience. We are seeking a Patient Scheduling Specialist to: • Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence. • Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call. • Assist patients and their families with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. At UW Health, you'll receive: • Generous benefits package, including health insurance, and paid time off. • Professional growth and career advancement opportunities available. • Free bus pass to get to and from work. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - One (1) year of previous experience in an office or customer service environment. Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person. Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job Description UW Hospital and Clinics benefits
    $19.8 hourly Auto-Apply 13h ago
  • Title & Registration Specialist

    The Boat House 4.2company rating

    Medical receptionist job in Elkhorn, WI

    🌟 Now Hiring: Title & Registration Specialist🌟 Schedule: Monday-Friday, 8:00 AM-5:00 PM Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team! We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams. ✨ What You'll Do Process title and registration paperwork accurately and efficiently. Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions. Maintain organized, secure electronic and physical filing systems for registration documents and trade titles. Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication. Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions. 🌟 What Makes You a Great Fit You are friendly, customer-focused, and enjoy helping others. You stay calm and professional under pressure. You have strong attention to detail and love keeping things organized. You communicate clearly-both in writing and verbally. You bring a positive attitude, act with integrity, and work well as part of a team. Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate. 💼 Core Values You'll Embrace Do the Right Thing Respect Customer Focus Positive Energy Team Player Why You'll Love Working Here Supportive, team-oriented environment Consistent weekday schedule Opportunity to make a meaningful impact on the customer experience A workplace that values positivity, professionalism, and growth If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you! Apply today and help us deliver an exceptional experience to our customers every step of the way. The Boat House is an EOE and participates in the federal E-Verify Program. The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.
    $24k-29k yearly est. 36d ago
  • Front Desk & Sales for Physical Therapy Clinic

    Balance Within

    Medical receptionist job in Delafield, WI

    ACTIVELY HIRING - Front Desk & Sales Patient Care Coordinator for a Growing Physical Therapy Clinic Who We Are Looking For: Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day? Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives? Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role. About Us - Balance Within Integrative Physical Therapy We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again. We encourage you to examine our clinic website to best understand who we are and the patients we serve: *********************** Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities. The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position. The Role: Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects. Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us. To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you? The Tasks: Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play: Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations. Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking Successfully handle price objections Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again. Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills. Participate actively in team trainings and meetings/strategy sessions. Engage successfully in client management on a regular basis. Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business. Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business. Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy. Ensure people show up excited for their appointment after scheduling and know what to expect their first day Follow up with patients over the phone to ensure satisfaction is being achieved Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community. Foster deep relationships with patients Respond to email and social media inquiries, comments Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business Assist with special projects to support clinic growth Skills/Competencies Needed: Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients. Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally). Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning. Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities. Dependability: Follows through on commitments; lives up to verbal and written agreements. Proactivity: Acts without being told what to do. Brings new ideas to the company Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others. Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer. Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business. Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities. Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered. Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business. Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information. Persistence: Demonstrates the willingness to go the distance and be creative to get something done. Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person. Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services. Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients. Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with. Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business. What We Will Do For You: Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact Opportunity to be a difference maker in our patients' lives every day Compensation: Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance. Hours: 20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term. Location: This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week. THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION! We look forward to hearing from you soon! ~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy *NOTE: Balance Within LLC is an equal opportunity employer
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Full time front desk/receptionist at a Functional Medicine Clinic

    Integrative Medical Associates of R

    Medical receptionist job in Rockford, IL

    Benefits: Employee discounts Wellness resources Job SummaryWe are seeking a motivated and outgoing Front Desk/Receptionist to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. The ideal candidate is highly organized with excellent written and verbal communication skills with a friendly demeanor, naturally kind and professional. Willing to take initiative and help outside typical responsibilities when necessary. A team player who takes direction from leadership and has compassion for others. Flexible. Eager to team up with cutting-edge medical professionals to assist patients in getting to the root causes of chronic degenerative disease. Responsibilities Answer incoming phone calls and route them to the appropriate team member Check in patients, gather demographics, give appropriate paperwork for patient to fill out Schedule appointments Check out patients, copy lab results, schedule follow-up, and send supplemental recommendations from providers Qualifications High school diploma/GED required, Associate's degree or administrative training is preferred Previous experience in health care or in a similar position would be a plus Familiarity with standard office equipment such as printers and fax machines Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint Highly organized with excellent time management skills and the ability to prioritize projects Diagnosis and Treatment for a Variety of Conditions Hormone imbalances Thyroid problems Food allergies Seasonal allergies Lyme disease Exhaustion / fatigue Menopause Autoimmune disorders Chronic disease Chronic illness We use a patient-oriented, team-centered approach to educate and support you in creating a lifestyle that will allow you to feel better than you ever knew you could feel.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Scheduling Specialist; 0.9 FTE; Day Shift

    Meriter 3.5company rating

    Medical receptionist job in Madison, WI

    Shift: Mon 8:30-5:00, Tue-Fri 9:30a-5p. The Scheduling Specialist will coordinate the scheduling, referral management, registration, prior authorization, and insurance verification processes for patients entering the UnityPoint Health - Meriter system via the Central Scheduling Department. They will identify and handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a remote team environment. They will screen and update established patient information for accuracy, and schedule procedures according to procedure description. They will work closely with clinical department staff to schedule procedures based on departmental scheduling protocols. This position is fast paced and requires the ability to multi-task with attention to detail. *This position is primarily remote but will require 6-8 weeks of in-person orientation at the Meriter Business Center, 2650 Novation Parkway, Madison WI. There will also be times when you are called into the office throughout the year to work on advanced trainings and process improvement tasks.* Why UnityPoint Health - Meriter? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community. Visit ************************************ to hear more from our team members about why UnityPoint Health is a great place to work. Qualifications Include: High School Diploma or equivalent (relevant work history may be considered in lieu of education) One or more years of experience in a customer service role, preferably in a healthcare setting Proficiency with keyboarding Exceptional attention to detail Exceptional verbal communication skills Knowledge of insurance terminology and verification using various websites/software Knowledge of medical terminology Knowledge of scheduling and registration requirements Knowledge of general MS office systems including Outlook, Word and Excel EEO/M/F/D/V
    $27k-36k yearly est. 54d ago
  • Patient Service Specialist - Madison

    Nova Medical Centers 4.3company rating

    Medical receptionist job in Madison, WI

    Patient Service Specialist Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities • Greet patients and visitors • Communicate wait times to patients and direct them accordingly • Obtain authorization, as needed, to process patients for services • Check in patients using appropriate patient management system • Explain all required forms to patients and ensure proper completion of all paperwork • Answer incoming telephone lines and direct the caller accordingly • Contact patients regarding appointment reminders, rescheduling, or cancellations. • Check out patients in appropriate patient management system and distribute records • File paperwork, medical records, and correspondence • Maintain inventory of office supplies and printed forms • Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms • Follow HIPAA guidelines and safety rules • Attend center staff meetings • Participate in initial and ongoing training as required • Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group • Assist Center Operations Director or other leader in managing daily administrative functions • Assist in maintaining a neat, clean, and orderly appearance throughout the facility • Use employer reporting tool to scan and distribute employer results and paperwork • Review clinician transcriptions and enter applicable charges via internal charge entry system. • Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies • Demonstrated effective communication and interaction with employers, patients, providers, and other employees • Demonstrated ability to maintain working relationship with all levels of employees • Demonstrated excellent customer service skills • Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications • Ability to perform all aspects of front office operations • Drive to achieve or exceed established service standards Benefits: 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Equal Opportunity Employer
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Veterinary Receptionist

    Piedmont Equine Associates

    Medical receptionist job in Madison, WI

    Job DescriptionDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment Energetic people-and-pet person with excellent work ethic and social and organizational skills Be compassionate/caring Willing to work flexible hours including weekends Can work individually, as well as on a team Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & Expertise Prior Customer Service Experience Must be able to lift 40 lbs. Benefits Health Care Plan (Medical, Dental & Vision Options) 401k Match Generous paid time off (PTO) Six (6) weeks of paid Parental Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Scrub allowance Hands-on and E-training Professional growth opportunities Tuition assistance for prospective Veterinary Technician Students
    $32k-38k yearly est. 1d ago
  • Medical Records Coordinator

    Mdpanel

    Medical receptionist job in Waukesha, WI

    Our Mission: MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry. MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. And, at the heart of MDpanel, our team is committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission. Position Summary: The Medical Record Coordinator plays a critical role in the efficient management of medical records through the organization. This position is responsible for prioritizing and processing files daily to ensure timely handling and preparation for upcoming evaluations. The coordinator works closely with internal teams, physicians, vendors, and attorneys to monitor work-in-progress reports, track deadlines, and ensure records are advanced according to schedule. Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are essential for success in this role. Essential Roles and Responsibilities: Assign files to be sorted by the MRR (Medical Record Review) team; ensure timely return of completed files and maintain quality in accordance with physician experts' preferences Prepare and organize physical records for shipping, following physician-specific formatting and requirements Upload completed files into our internal case management system, make appropriate case notations, and provide an organized electronic map of records Obtain medical records from clients, ensuring completeness, accuracy, and timely delivery to support case workflows Chaperone medical evaluations as needed, ensuring professionalism and adherence to protocol Qualifications and Preferred Skills: Demonstrates strong verbal and written communication skills, including professional etiquette and clear, concise documentation Strong analytical skills Demonstrated problem solving skills Organized, accurate and detail-oriented Clear understanding of time management Self-motivated with the ability to work in a dynamic fluctuating environment Computer literacy, including email, internet, Microsoft Office, and data entry Additional Information: The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity. Please note that we are unable to provide sponsorship assistance currently. All applicants must have a valid work authorization for the country in which they are applying. Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process. MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact **************
    $31k-40k yearly est. 41d ago
  • Medical Office Scheduler

    Healthcare Outcomes Performance Company 4.2company rating

    Medical receptionist job in Madison, WI

    Come join our amazing team! Benefits: Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events Minimum Qualifications: Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred. Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry. Knowledge of medical terminology and insurance plans. Essential Functions Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool. Collect all pertinent demographic information, insurance information, and medical information. Utilizes scheduling tools and a referral system to schedule patient appointments. Confirm patient is eligible with insurance plan at the time the appointment is scheduled. Utilized referral system to process referral, contact the patient to schedule appointment and import referral/documents into patient's chart. Answer and resolve all incoming calls and requests in a timely and accurate manner. Communicate with supervisor and/or leads about potential patient concerns. Triage and relay necessary messages to appropriate staff members. Participates in the daily operations of processing the patient appointment requests as a team alongside the pre-registration team. Ensure strict confidentiality of all health records and member information. Meets HIPAA guidelines
    $26k-32k yearly est. 60d+ ago
  • Patient Scheduling Specialist - Appointment Call Center

    UW Health 4.5company rating

    Medical receptionist job in Madison, WI

    Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service! We are seeking Patient Scheduling Specialists to: • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - One (1) year of previous experience working in an office or customer service environment. Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting. Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. Job Description UW Hospital and Clinics benefits
    $31k-39k yearly est. Auto-Apply 13h ago
  • Full time front desk/receptionist at a Functional Medicine Clinic

    Integrative Medical Associates of R

    Medical receptionist job in Rockford, IL

    Job DescriptionBenefits: Employee discounts Wellness resources We are seeking a motivated and outgoing Front Desk/Receptionist to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. The ideal candidate is highly organized with excellent written and verbal communication skills with a friendly demeanor, naturally kind and professional. Willing to take initiative and help outside typical responsibilities when necessary. A team player who takes direction from leadership and has compassion for others. Flexible. Eager to team up with cutting-edge medical professionals to assist patients in getting to the root causes of chronic degenerative disease. Responsibilities Answer incoming phone calls and route them to the appropriate team member Check in patients, gather demographics, give appropriate paperwork for patient to fill out Schedule appointments Check out patients, copy lab results, schedule follow-up, and send supplemental recommendations from providers Qualifications High school diploma/GED required, Associates degree or administrative training is preferred Previous experience in health care or in a similar position would be a plus Familiarity with standard office equipment such as printers and fax machines Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint Highly organized with excellent time management skills and the ability to prioritize projects
    $29k-37k yearly est. 23d ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Janesville, WI?

The average medical receptionist in Janesville, WI earns between $25,000 and $39,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Janesville, WI

$31,000
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