Paging Dr. Fauci. As a medical receptionist, it's your job to make sure patients and visitors get to where they need to be. You also need to be able to provide information to people who call or walk in with questions.

While being knowledgeable is important in this position, memorizing might be even more important. If a patient comes in with an emergency, you need to be able to stay calm while figuring out exactly where they need to go. And some hospitals are pretty big, so that can be a difficult task.

The job requires you to have a high school diploma before you can get started. And it's useful to be a good communicator as well. You wouldn't want to accidentally send a patient with a broken arm to the pregnancy center. Unless, of course, that patient was also pregnant - but that's another story.

What Does a Medical Receptionist Do

There are certain skills that many medical receptionists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, detail oriented and technical skills.

Learn more about what a Medical Receptionist does

How To Become a Medical Receptionist

If you're interested in becoming a medical receptionist, one of the first things to consider is how much education you need. We've determined that 22.4% of medical receptionists have a bachelor's degree. In terms of higher education levels, we found that 2.0% of medical receptionists have master's degrees. Even though some medical receptionists have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Medical Receptionist

Medical Receptionist Job Description

A medical receptionist is in charge of interacting with incoming and outgoing patients within healthcare or similar facilities. Their duties include scheduling new patient appointments, answering customer questions, and documenting doctor's visits.

Learn more about Medical Receptionist Job Description

Medical Receptionist Career Paths

Average Salary for a Medical Receptionist

Medical Receptionists in America make an average salary of $31,960 per year or $15 per hour. The top 10 percent makes over $38,000 per year, while the bottom 10 percent under $26,000 per year.
Average Medical Receptionist Salary
$31,960 Yearly
$15.37 hourly

What Am I Worth?


Roles and Types of Medical Receptionist

The role of a medical receptionist includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general medical receptionist responsibilities:

  • Keeping abreast of reimbursement and billing procedures; accurately verifies information on audit journal; prepares bank deposits
  • Welcome patients as they contact the center personally or by telephone,
  • Registration greets and checks-in patients while updating personal information answer phones

There are several types of medical receptionist, including:



Can you hear me now? That's because a receptionist spends quite a bit of time on the phone, but that's not all their responsible for. Receptionists also spend time helping visitors and educating the public about the organization they work for.

This is one of those jobs that comes with a lot of opportunities. In fact, there are receptionist positions across almost every industry so you definitely won't have a hard time finding a job in this field.

Typically, a receptionist needs a high school diploma. More specific training will be given once you have the job. Then, when you've got the swing of things, you'll be answering phones and helping guests like a pro.

  • Average Salary: $30,571
  • Degree: High School Diploma

Front Desk Receptionist


A front desk receptionist has to be very knowledgable about the company they work for so, if a visitor has a question, the receptionist will be able to answer. They also spend a lot of their day answering phones.

Since a lot of different industries require a front-desk receptionist, you can assume that there will never be a shortage of opportunity just waiting for you. It'll take you no time to find a job that you enjoy.

Typically, front desk receptionists are required to earn a high school diploma. Which means you won't have to spend a lot of your hard-earned cash on an education. As a bonus, no student loans so you can start saving for retirement early in the game.

  • Average Salary: $31,050
  • Degree: High School Diploma

Medical Records Clerk


Medical record clerks are members of health care staff at hospitals and other medical facilities. They are responsible for dealing with the paperwork for these institutions creating, managing, and maintaining the documentation of patients' cases. They are also expected to assist during audits.

They gather and organize information such as medical records, examination results, admission, and discharge documents. They make sure nurses and other personnel have the necessary forms in stock, they digitalize existing paperwork, and ensure the confidentiality of the files.

This is a full-time job that requires previous experience. Medical clerks have to be familiar with medical terminology, and keen attention to detail is a must. Just like in the case of any administrative position, the use of MS Office and other information management programs is a basic requirement.
  • Average Salary: $32,491
  • Degree: Associate Degree

States With The Most Medical Receptionist Jobs

Mouse over a state to see the number of active medical receptionist jobs in each state. The darker areas on the map show where medical receptionists earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Medical Receptionist Jobs By State

Medical Receptionist Education

Medical Receptionist Majors

17.2 %

Medical Receptionist Degrees


28.2 %


22.4 %

High School Diploma

22.3 %

Top Skills For a Medical Receptionist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 30.4% of medical receptionists listed patients on their resume, but soft skills such as analytical skills and detail oriented are important as well.

Choose From 10+ Customizable Medical Receptionist Resume templates

Zippia allows you to choose from different easy-to-use Medical Receptionist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Medical Receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Medical Receptionist Demographics

Medical Receptionist Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among medical receptionists, 94.8% of them are women, while 5.2% are men.

  • The most common race/ethnicity among medical receptionists is White, which makes up 70.6% of all medical receptionists.

  • The most common foreign language among medical receptionists is Spanish at 79.3%.

Online Courses For Medical Receptionist That You May Like

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Best States For a Medical Receptionist

Some places are better than others when it comes to starting a career as a medical receptionist. The best states for people in this position are Maine, Washington, California, and Alaska. Medical receptionists make the most in Maine with an average salary of $41,338. Whereas in Washington and California, they would average $40,575 and $38,320, respectively. While medical receptionists would only make an average of $36,910 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total Medical Receptionist Jobs: 327
Highest 10% Earn:
Location Quotient:

2. Minnesota

Total Medical Receptionist Jobs: 1,661
Highest 10% Earn:
Location Quotient:

3. Washington

Total Medical Receptionist Jobs: 1,147
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Medical Receptionists

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Top Medical Receptionist Employers

Most Common Employers For Medical Receptionist

RankCompanyAverage SalaryHourly RateJob Openings
1Mayo Clinic$37,068$17.82177
3The Family Health Centers of Asheville$36,130$17.3769
4Children's Medical Center$35,043$16.8561
5Oak Street Medical$34,691$16.6876
6Medical Record Associates$34,454$16.5692
7GI Associates$34,262$16.4791
8University Hospitals$33,598$16.1578
9Kaiser Permanente$33,457$16.09150
10Cleveland Clinic$33,307$16.01193

Becoming a Medical Receptionist FAQs

How Long Does It Take To Become A Medical Receptionist?

It typically takes two to four years to become a medical receptionist. Generally, this is the time it takes to gain the minimal education and necessary experience to fulfill the duties of this role.

How Much Does A Receptionist Make At A Doctor's Office?

A receptionist at a doctor's office makes a median annual salary of around $37,000 in a year. This role, often called a medical receptionist, has a range of hourly pay rates that goes from just under $12 up to $20.

Is Being A Medical Receptionist A Good Job?

Yes, being a medical receptionist is a good job. This position is fairly important to the everyday management of a hospital or doctor's office. A medical receptionist's job is to perform clerical and supportive work in a hospital unit, ensuring that everything runs efficiently and avoids delays.

What Qualifications Do You Need To Be A Medical Receptionist?

The qualifications to become a medical receptionist include a high school diploma and some experience and knowledge working in healthcare environments. It typically takes two to four years to become a medical receptionist.

What Skills Do You Need To Be A Medical Receptionist?

The skills a person needs to be a medical receptionist include communication and interpersonal skills. They also need to have a basic understanding of the healthcare field and terminology.

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