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Become A Medical Receptionist

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Working As A Medical Receptionist

  • Interacting With Computers
  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $28,000

    Average Salary

What Does A Medical Receptionist Do

Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.

Duties

Secretaries and administrative assistants typically do the following:

  • Answer telephones and take messages or transfer calls
  • Schedule appointments and update event calendars
  • Arrange staff meetings
  • Handle incoming and outgoing mail and faxes
  • Prepare memos, invoices, or other reports
  • Edit documents
  • Maintain databases and filing systems, whether electronic or paper
  • Perform basic bookkeeping

Secretaries and administrative assistants perform a variety of clerical and administrative duties that are necessary to run an organization efficiently. They use computer software to create spreadsheets; manage databases; and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also use videoconferencing, fax, and other office equipment. Specific job duties vary by experience, job title, and specialty.

Executive secretaries and executive administrative assistants provide high-level administrative support for an office and for top executives of an organization. They often handle more complex responsibilities, such as reviewing incoming documents, conducting research, and preparing reports. Some also supervise clerical staff.

Legal secretaries perform work requiring knowledge of legal terminology and procedures. They prepare legal documents, such as summonses, complaints, motions, and subpoenas under the supervision of an attorney or a paralegal. They also review legal journals and help with legal research—for example, by verifying quotes and citations in legal briefs.

Medical secretaries transcribe dictation and prepare reports or articles for physicians or medical scientists. They also take simple medical histories of patients, arrange for patients to be hospitalized, or process insurance payments. Medical secretaries need to be familiar with medical terminology and codes, medical records, and hospital or laboratory procedures.

Secretaries and administrative assistants, except legal, medical, and executive is the largest subcategory of secretaries and administrative assistants. They handle an office’s administrative activities in almost every sector of the economy, including schools, government, and private corporations. For example, secretaries in schools are often responsible for handling most of the communications among parents, students, the community, teachers, and school administrators. They schedule appointments, receive visitors, and keep track of students’ records.

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How To Become A Medical Receptionist

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Education

High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.

Training

Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.

Advancement

Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Medical Receptionist Career Paths

Medical Receptionist
Office Assistant Executive Assistant Office Manager
Practice Manager
9 Yearsyrs
Office Assistant Administrator Office Manager
Business Office Manager
7 Yearsyrs
Certified Nursing Assistant Registered Nurse Registered Nurse Supervisor
Nurse Manager
9 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Administrative Manager
6 Yearsyrs
Office Assistant Executive Assistant Assistant Manager
Center Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Case Manager
Patient Care Manager
5 Yearsyrs
Secretary Consultant Case Manager
Clinical Manager
8 Yearsyrs
Secretary Executive Assistant Account Manager
Client Services Manager
7 Yearsyrs
Billing Specialist Team Leader Program Director
Clinical Director
9 Yearsyrs
Patient Care Coordinator Case Manager Director
Administrative Director
8 Yearsyrs
Billing Specialist Accounts Receivable Specialist Accounts Receivable Supervisor
Accounts Receivable Manager
6 Yearsyrs
Legal Secretary Owner Assistant Director
Director Of Admissions
7 Yearsyrs
Secretary Human Resources Assistant Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Billing Specialist Medical Coder
Billing Manager
7 Yearsyrs
Medical Records Clerk Medical Coder
Billing Supervisor
6 Yearsyrs
Specialist Customer Service Supervisor Service Supervisor
Patient Services Manager
7 Yearsyrs
Pharmacist Technician Medical Records Clerk Medical Coder
Billing Office Manager
6 Yearsyrs
Accounts Receivable Specialist Billing Analyst Billing Supervisor
Patient Account Manager
7 Yearsyrs
Patient Care Coordinator Office Manager/Medical Assistant Medical Office Manager
Medical Billing Manager
6 Yearsyrs
Unit Secretary Medical Assistant Patient Service Representative
Supervisor, Patient Access
6 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Medical Clerk 2.7 years
Medical Scheduler 2.3 years
Top Careers Before Medical Receptionist
Receptionist 10.5%
Cashier 9.3%
Secretary 4.1%
Internship 2.9%
Server 2.2%
Top Careers After Medical Receptionist
Cashier 6.2%
Secretary 3.1%
Server 1.9%

Do you work as a Medical Receptionist?

Medical Receptionist Demographics

Gender

Female

82.3%

Unknown

11.7%

Male

6.0%
Ethnicity

White

60.3%

Hispanic or Latino

19.3%

Black or African American

11.5%

Asian

5.7%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

79.3%

French

3.6%

Portuguese

2.5%

Russian

1.9%

Arabic

1.6%

Chinese

1.2%

Polish

1.1%

Hindi

1.0%

Mandarin

1.0%

Cantonese

1.0%

Tagalog

0.9%

Italian

0.8%

Urdu

0.8%

Korean

0.7%

German

0.6%

Hmong

0.6%

Vietnamese

0.4%

Japanese

0.4%

Ukrainian

0.3%

Hebrew

0.3%
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Medical Receptionist Education

Schools

University of Phoenix

20.1%

Everest Institute

8.2%

Ultimate Medical Academy - Clearwater

7.3%

Kaplan University

7.2%

Ashford University

4.4%

Monroe College

4.3%

The Academy

4.3%

Ross Medical Education Center

4.3%

Bryant and Stratton College

4.2%

Strayer University

3.9%

Nassau Community College

3.9%

Baker College

3.8%

Northern Virginia Community College

3.4%

Remington College

3.2%

Branford Hall Career Institute - Branford Campus

3.2%

Southern New Hampshire University

3.2%

University of Central Florida

2.9%

Keiser University

2.8%

Miami Dade College

2.7%

Monroe Community College

2.7%
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Majors

Health Care Administration

21.7%

Medical Assisting Services

17.9%

Business

15.8%

Nursing

9.1%

Psychology

4.3%

Secretarial And Administrative Science

3.5%

General Studies

3.2%

Liberal Arts

2.6%

Criminal Justice

2.6%

Medical Technician

2.5%

Accounting

2.3%

Education

1.9%

Nursing Assistants

1.9%

Management

1.8%

Biology

1.7%

Health/Medical Preparatory Programs

1.5%

Human Services

1.5%

Legal Support Services

1.4%

Insurance

1.3%

Health Sciences And Services

1.3%
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Degrees

Other

37.8%

Associate

19.9%

Bachelors

19.6%

Certificate

11.6%

Diploma

5.9%

Masters

4.0%

License

0.9%

Doctorate

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$28,000
View Detailed Salary Report
$22,000
Min 10%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$37,000
Max 90%
Highest Paying City
Norfolk, VA
Highest Paying State
Virginia
Avg Experience Level
3.2 years
How much does a Medical Receptionist make at top companies?
The national average salary for a Medical Receptionist in the United States is $28,793 per year or $14 per hour. Those in the bottom 10 percent make under $22,000 a year, and the top 10 percent make over $37,000.

Real Medical Receptionist Salaries

Job Title Company Location Start Date Salary
Medical Secretaries Maimonides Medical Center New York, NY Aug 12, 2011 $52,500
Medical Secretary North Jersey Eye Care Center Scotch Plains, NJ Jun 05, 2009 $44,000
Medical Secretary Edward Chen Perinatalogy Corporation Monterey Park, CA Oct 02, 2016 $43,763
Medical Secretary Claudio Iwamoto DDS Ms PC Lansdowne, VA Apr 27, 2012 $42,784
Medical Secretaries Marie France Conde Md NY May 20, 2010 $42,262
Medical Secretaries Theresa A. Herrera, DMD Dublin, CA Feb 17, 2010 $42,224
Medical Secretary Middlesex Surgery Center LLC Edison, NJ Feb 02, 2015 $41,142
Medical Secretaries Rappahannock Women's Health Center, P.C. Fredericksburg, VA May 30, 2012 $40,976
Medical Secretaries Rappahannock Women's Health Center, P.C. Fredericksburg, VA Apr 20, 2011 $40,446
Medical Secretary Inglemoor Care Center Livingston, NJ Dec 01, 2013 $40,000
Medical Secretaries TGV.PC Sterling, VA Apr 24, 2013 $39,957
Secretaries, Except Legal, Medical & Experts Welcome Medical Supplies, Inc. Garden Grove, CA Oct 18, 2007 $39,236
Secretaries, Except Legal, Medical Punzalan Homes, Inc. Anaheim, CA Apr 07, 2009 $39,236
Medical Secretary DR. Pak's Pain & Rehabilitation Clinic, Inc. Ridgefield, NJ Feb 05, 2010 $39,236
Medical Secretaries Infant, Child & Adolescent Clinic Inc. Alexandria, VA Dec 09, 2010 $38,938
Medical Secretary Medical and Mental Art Center, P.C. New York, NY Oct 29, 2008 $38,735
Medical Secretary Daniel D. Kim, D.D.S., LLC Ridgefield, NJ Jan 28, 2016 $38,501
Medical Secretary Hansarang Clinic, LLC Duluth, GA Aug 20, 2015 $38,000
Medical Secretaries Lakeview Medical Center Clifton, NJ Dec 13, 2010 $37,315
Medical Secretary H.S. Pabla, M.D. P.C. Laurel, MD Jun 10, 2008 $37,128
Medical Secretary Philip Varriale, M.D., P.C. New York, NY Oct 26, 2016 $36,774
Medical Secretaries Eun Sook Bang Md NY Feb 06, 2008 $36,710
Medical Secretaries Joongseo Kim, DDS, PC Vienna, VA Sep 14, 2009 $35,667
Medical Secretaries Lenox Hill Hospital New York, NY May 21, 2008 $35,000
Medical Secretary Robinson V. Baron Covina, CA Dec 28, 2007 $35,000
Medical Secretary Inglemoor Care Center Livingston, NJ Aug 01, 2011 $35,000
Medical Secretaries Saroj Gupta, Md NY Mar 04, 2013 $34,331 -
$16
Medical Secretary New Generation Medical New York, NY Mar 02, 2011 $34,331
Medical Secretaries Extended Health Care, Inc. Long Beach, CA Aug 06, 2010 $34,227
Medical Secretaries Siu, Jose New York, NY Apr 21, 2009 $33,747

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Top Skills for A Medical Receptionist

  1. Patient Care
  2. Medical Records
  3. Insurance Companies
You can check out examples of real life uses of top skills on resumes here:
  • Provide any/all interoffice/associated offices in effort to continue to provide with excellent patient care.
  • Position also included assisting doctors during exams, compiled notes, maintained medical records and processed accounts received.
  • Obtained third party payer authorizations for services provided and communicated outstanding balances to insurance companies and patients.
  • Filed medical forms, answered telephone calls and utilized interoffice machinery as necessary.
  • Managed information for insurance referrals, prior authorizations.

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Top 10 Best States for Medical Receptionists

  1. Alaska
  2. New York
  3. Connecticut
  4. Rhode Island
  5. Washington
  6. Maine
  7. Wisconsin
  8. Colorado
  9. New Hampshire
  10. New Jersey
  • (38 jobs)
  • (908 jobs)
  • (278 jobs)
  • (65 jobs)
  • (501 jobs)
  • (130 jobs)
  • (331 jobs)
  • (411 jobs)
  • (107 jobs)
  • (523 jobs)

Top Medical Receptionist Employers

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