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Front Desk Receptionist
Dawson 4.4
Medical receptionist job in New Albany, OH
$20.00-$25.00 per hour
Monday-Friday 8:00am-5:00pm
Columbus, Ohio
Temp to Hire
What You'll Do:
Greet and assist visitors, contractors, vendors, and employees in a professional manner
Answer and route incoming calls, emails, and inquiries to appropriate departments
Coordinate visitor access, badges, and sign-in procedures in accordance with company safety and security policies
Schedule meetings, manage conference rooms, and maintain office calendars
Maintain front desk operations, ensuring a clean, organized, and secure reception area
Perform administrative duties including data entry, filing, document management, and scanning
Assist with shipping/receiving of documents and packages
Support office staff with clerical tasks as needed
Maintain confidentiality of company, employee, and operational information
Follow company safety, compliance, and regulatory procedures
What We're Looking For:
High school diploma or equivalent (associate's degree preferred)
2+ years of receptionist, front desk, or administrative experience
Strong verbal and written communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment
Professional appearance and demeanor
Ability to multitask and prioritize in a structured environment
Strong attention to detail and organizational skills
Apply Today!
Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
$20-25 hourly 2d ago
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Construction & Commissioning Scheduler
Blackrock Resources LLC 4.4
Medical receptionist job in New Albany, OH
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Schedule: Full-time | On-site presence required
Industry: Industrial/Power/Data Center Construction
We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery.
What You'll Do:
Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases.
Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable.
Track progress, analyze variances, and recommend adjustments to keep projects on target.
Generate look-ahead schedules, performance reports, and updates for leadership and client reviews.
Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health.
Align construction and commissioning activities for smooth transitions and seamless project closeouts.
What You Bring:
Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience).
5+ years of experience scheduling large-scale industrial, data center, or power generation projects.
Strong command of Primavera P6.
Proven track record supporting both construction and commissioning phases.
Excellent communication, organizational, and analytical skills.
Ability to work on-site in New Albany, Ohio.
Preferred Experience:
EPC or large-scale construction background.
Knowledge of commissioning processes and turnover documentation.
Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools.
If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
$65k-91k yearly est. 3d ago
Construction Scheduler - P6
IES Communications 3.7
Medical receptionist job in Columbus, OH
THIS IS NOT A REMOTE ROLE. YOU MUST RESIDE IN THE COLUMBUS AREA TO BE ON-SITE DAILY
The Construction Scheduler will work with the Project Manager to create timetables to manage both time and resources to ensure work is completed on time.
Job Duties and Responsibilities:
The Scheduler will manage the workload distribution and monitor the customer delivery and job installation progress.
The Scheduler will coordinate with Project Management and Leads/Superintendents to create and maintain calendar for project implementation to completion.
The Scheduler will identify and anticipate schedule disparities and correct or report to Project Management.
The Scheduler will provide to the Project Manager all needed elements to issue Weekly/Monthly Reports
The Scheduler performs other responsibilities as assigned.
Physical and Mental Requirements:
MUST have 2+ years experience with Primavera P6
The Scheduler must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
The Scheduler must promote the Company culture and mission to all employees, vendors, clients and business partners.
The Scheduler must have proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
The Scheduler must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
The Scheduler must have the ability to learn Company project management systems.
Education, Certification, License, and Skill Requirements:
Must possess at least a High School diploma or GED equivalency.
Must have a working knowledge of Oracle Primavera and Microsoft Project
Must have experience in customer interface, such as liaison between the customer and the Company.
Must have a minimum of three (3) years of experience scheduling in telecommunications or a related technical or construction field.
Must be proficient with Microsoft Office (Word, Excel and MS Project).
Must meet Company minimum driving standards.
Must be able to manage multiple tasks/projects simultaneously.
$30k-60k yearly est. 5d ago
Home Base Patient Services Coordinator II (PSC II)
Massachusetts Eye and Ear Infirmary 4.4
Remote medical receptionist job
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders and print appointment schedules.
-Process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with all Office Suite,
-Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly Auto-Apply 15d ago
Scheduling Specialist Remote after training
Radiology Partners 4.3
Remote medical receptionist job
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$33k-39k yearly est. 1h ago
Remote Medical Scheduler
Radnet 4.6
Remote medical receptionist job
Job Description
Responsibilities
Launch Your Healthcare Career with RadNet Virtual Job Fair - Wednesday January 7th, 2026 9:00 AM - 3:00 PM EST
Looking to start a meaningful career in healthcare? Join us at RadNet Radiology's Virtual Job Fair on Wednesday January 7th, 2026, and explore our Remote Medical Scheduler openings.
Position: Scheduler
As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll:
Schedule, reschedule, and manage appointments
Provide friendly and professional customer service
Support patient care across our network of imaging centers
Why RadNet?
$16.00 hourly rate, PLUS monthly incentive/bonus opportunity!
Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match
Free imaging services for you and your immediate family
In-office role with real impact
Room to grow your career in a stable, supportive environment
You Bring:
Strong customer service, communication and phone skills
Strong basic computer and data entry skills
A customer-first attitude and attention to detail
Call Center or Medical Experience a plus!
An ability to work onsite when needed and work remotely
Location Info:
Must be able to train at 1825 SE Tiffany Avenue, Suite 104, Port St Lucie Fl 34952 and reside within 50 miles of our office
Whether you're changing careers or just starting out, this is your chance to join a mission-driven team that values your growth.
Register now to reserve your spot: ***************************************************************************
Take the next step toward a rewarding future in healthcare with RadNet!
$16 hourly 29d ago
Sr Coordinator, Individualized Care (Reimbursement Coordinator)
Cardinal Health 4.4
Remote medical receptionist job
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**_Responsibilities_**
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate
+ Proactive follow-up with various contacts to ensure patient access to therapy
+ Demonstrate superior customer support talents
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Must communicate clearly and effectively in both a written and verbal format
+ Must demonstrate a superior willingness to help external and internal customers
+ Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable)
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry
+ Must self-audit intake activities to ensure accuracy and efficiency for the program
+ Make outbound calls to patient and/or provider to discuss any missing information as applicable
+ Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance
+ Documentation must be clear and accurate and stored in the appropriate sections of the database
+ Must track any payer/plan issues and report any changes, updates, or trends to management
+ Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome
+ Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Support team with call overflow and intake when needed
+ Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner.
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.50 per hour - $30.70 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/11/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.5-30.7 hourly 18d ago
Patient Resource Representative ( Remote)
Valley Medical Center 3.8
Remote medical receptionist job
This salary rangeis inclusive of several career levels and an offer will be based on the candidate's experience, qualifications, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
TITLE: Patient Resource Representative
JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues.
DEPARTMNT: Patient Resource Center
WORK HOURS: As assigned
REPORTSTO: Supervisor, Patient Resource Center
PREREQUISITES:
* High School Graduate or equivalent (G.E.D.) preferred.
* Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
* Demonstrates basic skills in keyboarding (35 wpm)
* Computer experience in a windows-based environment.
* Excellent communication skills including verbal, written, and listening.
* Excellent customer service skills.
* Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
* Ability to function effectively and interact positively with patients, peers and providers at all times.
* Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
* Ability to provide verbal and written instructions.
* Demonstrates understanding and adherence to compliance standards.
* Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
* Ability to communicate effectively in verbal and written form.
* Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
* Ability to maintain a calm and professional demeanor during every interaction.
* Ability to interact tactfully and show empathy.
* Ability to communicate and work effectively with the physical and emotional development of all age groups.
* Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
* Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
* Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
* Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
* Ability to organize and prioritize work.
* Ability to multitask while successfully utilizing varying computer tools and software packages, including:
* Utilize multiple monitors in facilitation of workflow management.
* Scanning and electronic faxing capabilities
* Electronic Medical Records
* Telephone software systems
* Microsoft Office Programs
* Ability to successfully navigate and utilize the Microsoft office suite programs.
* Ability to work in a fast-paced environment while handling a high volume of inbound calls.
* Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
* Ability to speak, spell and utilize appropriate grammar and sentence structure.
UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:
See Generic for Administrative Partner.
PERFORMANCE RESPONSIBILITIES:
* Generic Job Functions: See Generic Job Description for Administrative Partner.
* Essential Responsibilities and Competencies:
* In-depth knowledge of VMC's mission, vision, and service offerings.
* Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff.
* Delivers excellent customer service throughout each interaction:
* Provides first call resolution, whenever possible.
* Acknowledge if patient is upset and de-escalate using key words and providing options for resolution.
* Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward.
* A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system.
* Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient.
* Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid.
* Strives to meet patients access needs for timeliness and provider, whenever possible.
* Applies VMC registration standards to ensure patient records are accurate and up to date.
* Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed.
* Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic.
* Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling.
* Takes accurate and complete messages for clinic providers, staff, and management.
* Relays information in alignment with protocols and provides guidance in alignment with patient's needs.
* Routes calls to appropriate clinics, support services, or community resource when needed.
* Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need.
* Identifies, researches, and resolves patient questions and inquiries about their care and VMC.
* Inbound call handling for our specialized access programs
* A.C.N. Hotline Call handling
* Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations.
* Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline
* Completes scheduling patients for all departments the PRC supports.
* Facilitates scheduling for all clinics not supported by the PRC.
* Completes registration and transfer call to clinic staff to schedule.
* Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments.
* Utilizes and applies protocols as outlined for MyChart scheduling
* Meet defined targets for MyChart message turnaround time.
* Outbound dialing for patient worklists
* Utilizes patient worklists to identify patients that require outbound dialing.
* Outbound dialing for referral work queues.
* Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process.
* Schedules per department protocols
* Updates the referral in alignment with the defined workflow.
* Receives, distributes, and responds to mail for work area.
* Monitor office supplies and equipment, keeping person responsible for ordering updated.
* Other duties as assigned.
Created: 1/25
Grade: OPEIUC
FLSA: NE
CC: 8318
#LI-Remote
Job Qualifications:
PREREQUISITES:
1. High School Graduate or equivalent (G.E.D.) preferred.
2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
3. Demonstrates basic skills in keyboarding (35 wpm)
4. Computer experience in a windows-based environment.
5. Excellent communication skills including verbal, written, and listening.
6. Excellent customer service skills.
7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
1. Ability to function effectively and interact positively with patients, peers and providers at all times.
2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
3. Ability to provide verbal and written instructions.
4. Demonstrates understanding and adherence to compliance standards.
5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
a. Ability to communicate effectively in verbal and written form.
b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
c. Ability to maintain a calm and professional demeanor during every interaction.
d. Ability to interact tactfully and show empathy.
e. Ability to communicate and work effectively with the physical and emotional development of all age groups.
6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
10. Ability to organize and prioritize work.
11. Ability to multitask while successfully utilizing varying computer tools and software packages, including:
a. Utilize multiple monitors in facilitation of workflow management.
b. Scanning and electronic faxing capabilities
c. Electronic Medical Records
d. Telephone software systems
e. Microsoft Office Programs
12. Ability to successfully navigate and utilize the Microsoft office suite programs.
13. Ability to work in a fast-paced environment while handling a high volume of inbound calls.
14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
$36k-40k yearly est. 20d ago
Home Base Patient Services Coordinator II (PSC II)
Brigham and Women's Hospital 4.6
Remote medical receptionist job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
* Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders and print appointment schedules.
* Process patient billing forms and scan documents to patient medical record/LMR.
* Call for patient medical records and laboratory test results.
* Open and distribute unit mail or faxes.
* Type forms, records, schedules, memos, etc., as directed.
* Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
* Acts as "Super User" for scheduling, registration and billing systems.
* Provides assistance and training to others in these areas.
* May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
* Proficiency with all Office Suite,
* Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly Auto-Apply 17d ago
Clinical Scheduling Specialist
Midi Health
Remote medical receptionist job
Master Clinical Scheduler @ Midi Health: 👩 ⚕️💻
Midi is seeking an experienced Master Scheduler to join our cutting edge healthcare start-up. This is a rare opportunity to start at the ground level of a fast-growing healthcare practice! We offer a flexible work schedule and 100% remote environment with a competitive salary, benefits and a kind, human-centered environment.
Business Impact 📈
Sole responsibility for creating every Midi clinician's schedule in Athena
Daily monitoring of clinician schedules
Management of patient waiting list to backfill patients as times become available
Rescheduling of patients as needed
Adjustment of clinician schedules as needed
Cross-coverage of Care Coordinator Team responsibilities as assigned
What you will need to succeed: 🌱
Availability! 5 days per week, 8 hour shift + 30 min unpaid lunch - 9:30 AM to 6 PM PST
Minimum of five (3) years as a Clinical Scheduler building clinician schedules (preferably in AthenaHealth)
Minimum of 1 year experience working for a digital healthcare company
Proficiency in scheduling across multiple time zones
Self-starter with strong attention to detail
What we offer:
Compensation: $30/hour, non-exempt
Full Time, 40-hour work-week
Fully remote, work from home opportunity!
Benefits (medical, dental, vision, 401k)
The interview process will include: 📚
Interview with Recruiter (30 min Zoom)
Interview with Scheduling Supervisor + Lead Scheduler (30 min Zoom)
Final Interview with Practice Manager (30 min Zoom)
***Scheduled Shift Time is M-F 9:30am-6pm PST***
Thanks for your interest in Midi 👋While you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients love❣️us! #Menopauseishot
#LI-DS1
Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************.
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Please find our CCPA Privacy Notice for California Candidates here.
$30 hourly Auto-Apply 14d ago
Data Entry (100% remote)
Remote Career 4.1
Remote medical receptionist job
Temp to hire! - 800 hours of conversion
Schedule:
Monday to Friday: 9am - 4:30pm
We are looking for an individual who can help in the Human Resource
department on a daily basis, that includes supervising and updating the
timeclock (reflecting new employees), as well as helping with the
onboarding of new employees. It is a 97% data entry, and 3% help w/HR
Requirements:
• High school diploma, GED or equivalent
• Experience relevant to Data Entry
• Proficient in Microsoft Office
• Strong communication, organization, and prioritization skills
• Proven sense of accountability
Duties and Qualifications:
Advanced Excel/MS Office experience
Data entry with at least 50+ words per minute with zero errors.
Answering phones
Emails to clients
Update database
Able to communicate in English (both verbal and written) clearly to clients, job seekers, and team.
Bilingual - preferred Spanish.
$26k-33k yearly est. 60d+ ago
Booking & Scheduling Specialist
Traveling With McHaila
Remote medical receptionist job
Were seeking a reliable and detail-oriented Booking & Scheduling Specialist to support clients by coordinating schedules, managing bookings, and ensuring a seamless experience from start to finish. This fully remote role is ideal for someone who enjoys organization, client communication, and keeping details running smoothly.
What Youll Do:
Manage bookings, schedules, and confirmations
Communicate with clients to gather details and provide updates
Ensure accuracy and timely follow-ups
Deliver professional, friendly support throughout the process
What Were Looking For:
Strong organizational and communication skills
Customer service or administrative experience (preferred, not required)
Comfortable working independently in a remote setting
Detail-oriented, dependable, and tech-comfortable
Why This Role Stands Out:
100% remote flexibility
Training and ongoing support provided
Opportunity for growth within a supportive team
$33k-48k yearly est. 10d ago
PATIENT CARE REPRESENTATIVE
Heart of Ohio Family Health 3.0
Medical receptionist job in Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to: Operations Supervisor
Supervises: No
Dress Requirement: Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule: F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties: Essentials considered to the successful performance of this position:
* Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
* Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
* Contact and secure community presentation locations and recruitment of participants
* Provide information in a fair, accurate and impartial manner that is culturally appropriate
* Educates patient's regarding what is offered based on the needs of the patient
* Researches, and informs and patients about the health care options available
* Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
* Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
* Accurately, clearly and efficiently documents actions taken and activities performed
* Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
* Willingness to work with all cultural and socioeconomic groups without judgment or bias
* Demonstrates ability to cooperatively work/mediate with all age groups and family groups
* Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
* Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
* Ability to work with minimal supervision and exercise sound independent judgment
* Strong verbal and written communication skills
* Preferred holder of interpreting certificate (if applicable)
* Some experience in community relations/education and public presentation preferred
* Experience in or with community healthcare a plus
* Must be able to work independently as well as with a team
* Reliable transportation a must
* Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
* Knowledge of federal, state and local laws and regulations about health care.
* Ability to communicate (orally and in writing) in a professional manner
* Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated:
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment:
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:
* Mobility = ability to easily move without assistance
* Bending = occasional bending from the waist and knees
* Reaching = occasional reaching no higher than normal arm stretch
* Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
* Pushing/Pulling = ability to push or pull a normal office environment
* Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
* Hearing = ability to accurately hear and react to the normal tone of a person's voice
* Visual = ability to safely and accurately see and react to factors and objects in a normal setting
* Speaking = ability to pronounce words clearly to be understood by another individual
$32k-37k yearly est. 60d+ ago
Work from Home - Insurance Verification Representative
Creative Works 3.2
Remote medical receptionist job
We are recruiting 100 entry level Remote Insurance Verification Representatives in
FL, NV, SD, TX, and WY.
If you are looking for steady work from home with consistent pay then this is the opportunity for you.
To make sure this is a fit for you, please understand:
You will be on the phone the entire shift.
You will need to overcome simple objections and maintain a positive attitude.
You will need to purchase a USB Headset (if you don't already have one).
True W2 pay check and direct deposit company (not gimmick 1099 pay)
No phone line needed
No cellphone needed
No driving required
No people to meet
No packaging materials
No shipping
No ebay accounts
No phone experience needed (but a serious advantage)
Company Culture
This compant prides itself on empowering their team to be responsible, "show up" on time for their shift(s), and stay focused on their task(s) the whole time. Working from home is a blessing, but it can also be the biggest distraction. That's why they their staff with the utmost respect and expect the same from them.
This is a serious opportunity from one of the most modern work from home companies on the planet. They are literally a bunch of people spread out around the country with a common goal of helping select customers complete their car insurance quotes. They skype together all day and everyone supports eachother as a team even though 95% all work from REMOTE locations.
This company has been in the online and insurance marketing business for over 3 years now, and the founder has been in this industry for over 10 years now.
Compensation
$8.25/hr starting or 3$ per lead depending on which is more. Focused and aggressive verifiers make $15-$19 an hour.
Scheduling
The shifts that are available are 9am-1pm / 1pm-5pm / 5pm-9pm M-F. (Eastern Time).
Depending on your location and availability you will be assigned (1) of these shifts temporarily until you are well trained and established.
You will start as PART TIME. Once you are established Full time is possible and many reps choose full time. Full on-going success training is provided.
(You are NOT required to purchase training materials or anything from them or us.)
Again all you need is
your own computer,
high speed internet, 5 MBPS Download Speeds and 1 MBPS Upload Speeds
USB headset.
$15-19 hourly 60d+ ago
Orthopedic Practice Scheduling Specialist
Hand and Microsurgery Associates
Medical receptionist job in Columbus, OH
The Scheduling Specialist serves as the primary point of contact for patients seeking orthopedic care. This role is responsible for accurately scheduling appointments, managing referrals, gathering required demographic and insurance information, and ensuring timely access to providers while delivering a high level of patient service. Accuracy, efficiency, and professionalism are essential to support clinic flow and revenue cycle success.
Summary Primary Responsibilities- Communications:
Patient Scheduling & Access
Answer high-volume inbound calls in a professional, courteous manner
Schedule new and established patient appointments according to provider templates, urgency, and practice protocols
Appropriately triage appointment requests (routine, urgent, post-op, imaging follow-up, etc.)
Coordinate appointments across multiple providers, locations, and services (clinic, imaging, therapy, procedures)
Manage rescheduling, cancellations, and waitlists to optimize provider availability
Referrals & Documentation
Receive, review, and process referrals from external providers
Ensure required referral documentation is complete prior to scheduling
Communicate with referring offices as needed to obtain missing information
Document all patient interactions accurately in the electronic medical record (EMR)
Insurance & Demographics
Collect and verify patient demographics and insurance information at the time of scheduling
Confirm reason for visit, affected body part, laterality, and prior imaging or treatment
Demonstrates working knowledge of common insurance plans, referral requirements, and benefit limitations to ensure appropriate scheduling and minimize downstream billing issues
Customer Service & Communication
Provide clear, compassionate communication to patients who may be in pain or distressed
Set appropriate expectations regarding appointment availability, arrival time, and visit preparation
Collaborate closely with clinical staff, billing, referrals, and leadership to ensure smooth patient flow
Escalate concerns or complex scheduling issues to leadership when needed
Performance & Compliance
Follow HIPAA and practice policies at all times
Participate in training, process improvement initiatives, and team meetings
Train and mentor incoming staff
Special projects and other duties as assigned
Qualifications:
Two or more years' experience in patient scheduling in a private practice
Orthopedic office patient care and scheduling experience preferred
Five years customer service/ communication experience in health care setting preferred
Health care insurance and medical terminology preferred
Proven ability to adhere to deadlines
Critical thinking and decision-making skills
Strong communication skills
Solid software skills related to learning third party programs
Microsoft Office and Windows fluency
Detail oriented and highly dependable
Ability to type 30 words per minute
Physical Demands by Position:
This position regularly requires the employee stand, walk, use hands, talk, and hear. Bending and lifting may be to complete certain tasks in regarding to filing or equipment troubleshooting. Specific vision requirements consist of close vision, distant vision, color vision, and the ability to adjust focus.
Work Environment:
The selected candidate will be required to wear employer-purchased scrubs while on duty.
Noise level is moderate
OSHA Blood Borne Pathogen Employee Exposure Categories - (One Category must be checked)
Category 1:______
Employees whose job functions involve routine or potential exposure to blood, body fluids or tissues (Direct patient care jobs)
Category 2:______
Employees whose job functions involve no routine exposure to blood, body fluids or tissues, but employment may require performing unplanned Category 1 tasks. (Indirect patient care jobs, i.e. Intake Specialist or Greeter)
Category 3:___X____
Employees whose job functions involve no exposure to blood, body fluids or tissues, and Category 1 and 2 tasks are not a condition of employment (back office, administrative)
Sensitive Information Qualifications:
Access to NextGen EHR
Access to patient records, surgical notes, and various health insurance websites
Acknowledges understanding of HIPAA Regulations and Guidelines
Access to patient credit and personal information, credit cards and cash
$28k-41k yearly est. 5d ago
Front Desk Coordinator - Columbus, OH
The Joint Chiropractic 4.4
Medical receptionist job in Columbus, OH
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Have a Sales mentality
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 25 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$24k-29k yearly est. Auto-Apply 60d+ ago
Patient Experience Representative
Choice Healthcare Services 3.8
Remote medical receptionist job
Patient Call Center Representative
Summary: The Patient Call Center Representative (bilingual in Spanish preferred) supports patients contacting CHOICE Healthcare Service for patient care related inquiries. This includes new patients who would like to establish care or existing patients with specific or general care needs. This position provides best-in-class customer service and communications via multiple channels and platforms and serves as back-up support for clinic calls and other tasks as assigned.
Position is 100% remote and we provide equipment and ongoing support.
Hours of Operations:
Monday-Friday 9:30am - 6:00pm PST
Seeking candidates that live in Pacific and Mountain time zones (CO, NV, NM or AZ - no exeptions)
Salary - $18.00 - $19.00 hr (Depending on Experience)
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
What we provide to you as a CHOICE teammate:
Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package
Responsibilities
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Answer high volume of incoming calls and place outbound calls using established service standards, phone/email/chat etiquette, and communications scripts, and respond to patient inquiries as they relate to healthcare services.
Act as primary point of contact for patients via phone, email and chat systems demonstrating high levels of comprehensive customer service as a Brand Ambassador to nurture and build long-lasting relationships built on trust and exceptional customer service.
Determine how best to handle the phone calls, emails, and chat messages, and take necessary action with the goal to convert calls to scheduled appointments for CHOICE clinics.
Review insurance eligibility for applicable callers when scheduling appointments or communicate with the virtual benefits team to verify eligibility as appropriate per protocol.
Verify that all information is accurate and updated at each patient contact point.
Contact and schedule referral patients with high levels of comprehensive customer service and follow-up with referral partners as appropriate to maintain positive relationships and efficient patient information transfer.
Document in patient management system and shared tracking files the results of contact.
Maintain strict patient/client confidentiality at all times.
Direct contacts (non-patient care-related communications) to the appropriate person or department.
Qualifications
Education and/or Experience:
High School diploma or equivalent
Bilingual in Spanish, preferred
1+ years of customer service experience, preferably in a call center environment
$18-19 hourly Auto-Apply 20d ago
V104 - Intake and Scheduling Specialist
Flywheel Software 4.3
Remote medical receptionist job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
This role at Job Duck offers the opportunity to support a fast‑paced professional environment where responsiveness and smooth communication truly make a daily impact. The position centers around assisting clients with care, managing incoming calls with a warm and engaging presence, and ensuring that follow‑ups and intakes are handled with clarity and consistency. You will contribute by preparing polished templates, maintaining accurate spreadsheets, and coordinating schedules so operations run seamlessly.
A candidate who thrives in this role enjoys interacting with others, communicates with confidence, and stays organized even when navigating multiple software tools at once. If you bring strong English skills and a naturally outgoing approach to your work, you will excel here.
• Salary Range: 1,150 USD to 1,220 USD
Responsibilities include, but are not limited to:
Answering phone calls (approximately 10/day), it can vary
Handle scheduling and calendar coordination
Support general administrative functions
Create and maintain spreadsheets
Templates drafting.
Client intake and follow-up.
Requirements:
Strong written and spoken English
Excellent grammar and communication skills
Responsive and detail‑oriented
Comfortable using multiple software platforms simultaneously
Outgoing communication style
Ability to stay organized while handling varied administrative tasks
CRM: Lawmatics
VoIP: RingCentral
Internal communication: Microsoft Teams Channel, Slack
Outlook
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$30k-43k yearly est. Auto-Apply 12d ago
Front Desk Receptionist
Acadia External 3.7
Medical receptionist job in Columbus, OH
We are looking to add a pleasant, well-mannered and experienced Front Desk Receptionist to our team on a PRN Basis! The candidate should be available on an on-call basis, and some Friday evenings, and day or evening on Saturday and Sunday.
Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio receiving referrals from all around the state. We are a 130-bed private, free-standing behavioral health facility that provides a continuum of services for adults and senior adults including crisis stabilization, medication management, group therapy, case management, and 24-hour nursing care in a safe and secure environment that is conducive to healing and recovery. OHP consists of five separate and distinct units, including: Geriatric, Adult Behavioral, Intensive Care, Dual Diagnosis & Intensive Outpatient.
PURPOSE STATEMENT:
Perform general clerical duties in accordance with the office procedures of the facility.
ESSENTIAL FUNCTIONS:
Responsible for handling front office reception and general administrative duties.
Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.
Notify facility personnel of visitor's arrival.
Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
Keep track of inventory and work with supply vendors to ensure a well-stocked office.
Answer and transfer telephone calls or take messages.
Handle facility inquiries and provide general information.
Sort and deliver incoming mail and send outgoing mail.
Copy, file and update paper and electronic documents.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School diploma or equivalent required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not Applicable
BENEFITS:
Ohio Hospital provides a comprehensive package of benefits for our staff working 30+ hours / week. Current benefits include:
Competitive hourly rates with shift differentials available
Medical, dental, and vision insurance
Acadia Healthcare 401(k) plan
Excellent training programs
Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities!
TRAINING AND ORIENTATION (optional)
Ohio Hospital is committed to training and safety. All new staff will attend a 4-day hospital-wide orientation before spending additional time training within your unit.
$26k-33k yearly est. 27d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company 3.8
Medical receptionist job in Chillicothe, OH
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Chillicothe, OH
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.