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12 Medical Receptionist Resume Examples

Five Key Resume Tips For Writing A Medical Receptionist Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Medical Records, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Medical Receptionist Jobs You Might Like

Choose From 10+ Customizable Medical Receptionist Resume templates

Zippia allows you to choose from different easy-to-use Medical Receptionist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Medical Receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Medical Receptionist Resume
Medical Receptionist Resume
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Medical Receptionist Resume
Medical Receptionist Resume

What Should Be Included In A Medical Receptionist Resume


1. Add Contact Information To Your Medical Receptionist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Medical Receptionist Resume Contact Information Example #1
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Medical Receptionist Jobs You Might Like

Our resume builder tool will walk you through the process of creating a stand-out Medical Receptionist resume.

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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Medical Receptionist Resume Relevant Education Example #1
Some College Courses In Medical Assisting Services 2014 - 2016
Remington College Colorado Springs, CO
Medical Receptionist Resume Relevant Education Example #2
Some College Courses In Medical Assisting Services 2014 - 2016
Remington College Colorado Springs, CO

3. Next, Create A Medical Receptionist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Medical Receptionist Skills For Resume

  • Medical Records Skills

  • Patient Care Skills

    Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

  • Insurance Companies Skills

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Check-In Skills

    Check-in is the hospital process of registering new patients to the hospital database. It also refers to where patients get their information registered or where patient's kin check for their patient's whereabouts.

  • Front Office Skills

  • Medical Office Skills

    A medical office is an office designed primarily for health care practices and for physicians to examine and consult with patients who are being treated on an outpatient basis and is often the first point of contact for the sick, except in emergencies. The medical office is designed to improve patient outcomes and enhance the patient experience.

Top Skills for a Medical Receptionist
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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Our resume builder tool will walk you through the process of creating a stand-out Medical Receptionist resume.

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4. List Your Medical Receptionist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Work History Example # 1
Medical Receptionist
Tanglewood Resort & Conference Center
  • Released information within compliance of HIPAA.
  • Assisted guests with check-in, check-out, reservations, complaints, and emergencies.
  • Supported an attorney with cases involving immigration/labor laws and visa applications.
  • Applied CPT and ICD codes for patient visits.
  • Managed the front desk and coordinated patient check-in and scheduled appointments.

Work History Example # 2
Unit Coordinator
Baptist Medical Center
  • Placed physician orders for lab work and/or diagnostic procedures via Cerner Millennium application.
  • Assisted in training, orientation and directing of other personnel relating to telemetry, EKG's, holter and event monitoring.
  • Promoted from Patient Care Technician to Telemetry Monitor Technician within first year of employment.
  • Developed ECGs compatible with the electrocardiographic management system.
  • Researched drug/supply pricing and reimbursement rates along with proper coding procedures.

Work History Example # 3
Medical Receptionist
Planet Fitness
  • Handled all front desk related activities including answering phones, member check-in, member sign up, and tours.
  • Monitored check-ins to identify delinquent accounts.
  • Worked with ICD-9 and CPT Coding.
  • Accessed and reviewed policy holders information with the objective of protecting/recovering monies allocated for the Medicaid program.
  • Maintained master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.

Work History Example # 4
Medical Receptionist
CSL Behring
  • Prepared all equipment and disposable supplies for venipuncture and plasmapheresis procedure.
  • Completed Triage tasks for patients and took/recorded vital signs and documented patient medication history, chief complaints, and allergies.
  • Performed clinical procedures such as phlebotomy, vital signs, urine collections, EKG and patient transfer and preparation.
  • Communicated with radiology, lab and other departments to coordinate timely service for standing ER orders.
  • Cooperated with Medicare, Medicaid, and third party payer providers to resolve billing issues.


5. Highlight Your Medical Receptionist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your Medical Receptionist resume:

  1. Medical Assistant
  2. Certified Medical Administrative Assistant (CMAA)
  3. Certified Medical Office Manager (CMOM)
  4. Nationally Certified Medical Office Assistant (NCMOA)
  5. Certified Clinical Medical Assistant (NHA)
  6. Emergency Medical Technician (EMT)
  7. Word 2010 Certification
  8. Registered Medical Assistant
  9. HIPAA Professional (HIPAAP)
  10. Certified Medical Insurance Specialist (CMIS)


6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Related Medical Receptionist Resume Templates

Medical Receptionist Resumes FAQs

How do I write a resume for a hospital receptionist job?

You write a resume for a hospital receptionist job by describing all your relevant work experiences and qualifications that show your background as a receptionist. Additionally, it will be important to note any certifications you have earned and the hard and soft skills you have developed in hospital environments.

What are the job duties of a medical receptionist?

The job duties of a medical receptionist are to greet and guide patients through the office appointment processes. This role is responsible for the overall smooth operations of the office, hospital, or clinic.

What should a medical receptionist put on a resume?

A medical receptionist should put all relevant work experiences and education in healthcare and receptionist-related roles on a resume. From here, you will organize and describe this information to make it both relevant and compelling.

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