Medical Receptionist

Top Medical Receptionist Skills

Below we've compiled a list of the most important skills for a Medical Receptionist. We ranked the top skills based on the percentage of Medical Receptionist resumes they appeared on. For example, 12.1% of Medical Receptionist resumes contained Medical Records as a skill. Let's find out what skills a Medical Receptionist actually needs in order to be successful in the workplace.

The six most common skills found on Medical Receptionist resumes in 2020. Read below to see the full list.

1. Medical Records

high Demand
Here's how Medical Records is used in Medical Receptionist jobs:
  • Position also included assisting doctors during exams, compiled notes, maintained medical records and processed accounts received.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Maintained medical records, technical library and correspondence files.
  • Managed medical records and collected patient co-payments.
  • File medical records, answering the phone, verify insurance, collection, billing, taking care patients.
  • Scheduled patient appointments, verified insurance, answered patient inquiries, and filed and updated medical records.
  • Experience with computer systems such as Tiger/EMR, EHR, and scanner system for electronic medical records.
  • Located, checked in and pulled medical records for appointments and incomplete patient charts.
  • Obtained medical records from doctor s offices and imaging facilities for patient appointments.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Transmitted correspondence and medical records by mail, e-mail, or fax.
  • Requested, obtained or sent out medical records requests.
  • Recorded and filed patient data and medical records.
  • Organize, update and file medical records.
  • Trained in EMR and basic medical records.
  • Handled all coordination of benefits, medical records maintenance and copayments.
  • Verfied insurance cards and patients history in there medical records.
  • Receive and send out medical records per HIPPA compliancy.
  • employed full time as receptionist providing clerical services, maintained medical records and performed billings and insurance services.
  • Register new patients Electronic medical records Verify insurance Verify referrals Schedule appointments Answer telephones Operate copy/fax machines File paper charts

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2. Patient Care

high Demand
Here's how Patient Care is used in Medical Receptionist jobs:
  • Provide any/all interoffice/associated offices in effort to continue to provide with excellent patient care.
  • Ensured optimal support to effectively maintain patient care.
  • Handle doctor's calls, focus charting, assist with patient care, make appointments, check in and check out.
  • Care Partner in Sub Acute unit, handling all patient care and assisting nurse in any duties needed.
  • Manage patient care check in and check out * Billing and collections * Scheduling and clerical duties
  • Answer calls for patients *Relayed Messages for medical offices *Communicated with doctor's for patient care
  • Communicate effectively with all staff to ensure the best patient care is given.
  • Conveyed pertinent information with other team members to insure quality patient care.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Cross trained as Patient Care Coordinator, Registrar and Live Answer Coordinator.
  • Ensured optimal patient care and smooth daily functioning of the medical office.
  • Assisted the Division Chief with office support and patient care.
  • Responded directly to patients with questions related to patient care.
  • Interacted with providers to ensure patient care.
  • Assisted with patient care and organization.
  • Strive to maintain excellent patient care.
  • Work directly with patients as a patient advocator and educator to ensure patients receive the highest level of patient care.
  • Provided clerical and secretarial support for the patient care team Served as a patient liaison for medical support services.
  • Assist seven MDs in ensuring optimal patient care and smooth daily functioning of office.

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3. Insurance Companies

high Demand
Here's how Insurance Companies is used in Medical Receptionist jobs:
  • Obtained third party payer authorizations for services provided and communicated outstanding balances to insurance companies and patients.
  • Process doctors' credentialing applications to satisfy the requirements of various hospitals and insurance companies.
  • Called insurance companies for authorizations, verification and patient eligibility for various medical procedures.
  • Obtained referral authorizations from insurance companies for specialist visits and procedures.
  • Verified insurance coverage online through various insurance companies.
  • Validate insurance coverage with insurance companies.
  • Worked daily with a variety of insurance companies on cases pertaining to no fault and workman's compensation.
  • Fax pertinent information to doctor s offices, insurance companies, outside clinics, and patients.
  • Enter diagnosis codes and patient information into billing software to submit charges to insurance companies.
  • Accepted payments in correct guidelines from insurance companies, including Medicare and Medicaid.
  • Reconcile daily cash report and deposit checks received from insurance companies.
  • Processed and complete medical record audit request from third-payer insurance companies.
  • Called insurance companies for medical coverage at time of visit.
  • Worked with insurance companies for prior authorizations.
  • Obtain pre-authorizations from insurance companies; update insurance information and patients demographics.
  • Coordinated precertification for procedures with insurance companies.
  • Interacted closely with numerous insurance companies in all aspects of billing, follow-up, posting of insurance payments and insurance verifications.
  • Called in patient prescriptions to pharmacys and spent adequate time speaking to drug representatives and insurance companies.
  • Experience with insurance companies to obtain pre authorization for medical testing and outpatient surgeries.
  • Scheduled patient appointments and testing Processed medical bills for insurance companies and patients Transcribed medical reports dictated by physician

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4. Patient Referrals

high Demand
Here's how Patient Referrals is used in Medical Receptionist jobs:
  • Obtained required documentation for new patient referrals ensuring they met mandatory criteria.
  • Obtain patient referrals, authorizations and insurance benefits.
  • Maintained and requested patient referrals.
  • Reconciled third party billing, including the typing of letters, reports, patient referrals in an accurate and quality manner.
  • Handled the completion of all consultations, new patient referrals, prescriptions and records requests.
  • Handled billing, answered and routed calls, collected payments, and handled patient referrals.
  • Interacted with a broad range of primary care physicians to provide and obtain patient referrals.
  • Prepare documentation and records for patient referrals to see specialist or special testing.
  • Collected co-payment, updated patient demographics, and gave patient referrals.
  • Handle patient referrals and complaints when until supervisor is needed.
  • Maintained and managed all new patient referrals.
  • Handle new patient referrals and intake process.
  • Give patient referrals paperwork when needed.
  • Scheduled patient referrals, requested scans, disc and slides and take care of any pre-authorizations, EMR experience.
  • Answered all calls for physicians and nurses, relayed messages Scheduled/ rescheduled appointments, refills, and patient referrals
  • Completed patient referrals for pre-transplant testing, lab work, x-rays, and specialists.
  • Process new patient referrals Coordinate appointments with patients and doctor's offices.
  • Greeted patients Scheduled appointments Verified and updated patient information Verified insurance eligibility Accepted co-pays Assisted with patient referrals
  • Verify Insurance Collect Copays Enter patient demographics Patient referrals Check patients in and out in a timely matter
  • Answered telephones Scheduled patients for procedures & surgeries Insurance verifications Patient referrals Labels for charts Provided patient escort

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5. Front Desk

high Demand
Here's how Front Desk is used in Medical Receptionist jobs:
  • Meet and greet patients at front desk including checking in and checking out, scheduling new patient and follow up appointments.
  • Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.
  • Handle tasks of organizing and maintaining medical forms and office stationary required for front desk activities.
  • Provide complete and professional front desk service, greeting patients and completing check in procedures.
  • Provided front desk support for two location medical office of four doctors with multiple specialties.
  • Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
  • Front desk representative, greeted patients, answered phones, scheduled and confirmed appointments.
  • Trained employees to run front desk and assist with data entry bookkeeping duties.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Answered phones, pulled charts, filing, front desk and processed payments.
  • Manage and run the front desk solely during the evening hour shift.
  • Front desk responsibility tasks including checking in patients, charting and filing.
  • Perform front desk reception duties assisting patients, family members and physicians.
  • Managed the daily operations of the front desk staff.
  • Managed Front Desk for 2 busy Urgent Care facilities.
  • Provided front desk customer service and interface.
  • Performed Front Desk Medical Receptionist Duties.
  • Welcome and check in patients at front desk Manage patient medical records Answer phones Schedule appointments
  • Schedule patients using Raintree Communicate with patients at front desk and assist with any inquires Prepare patients files for next day visi
  • Front desk Greater Answering Phones Alphabetical/Numerical filling Chart preparation/filling Obtaining/ Charting Vital signs ICD 9 forms

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6. Phone Calls

high Demand
Here's how Phone Calls is used in Medical Receptionist jobs:
  • Served as ER communication person, answering and placing phone calls, taking and relaying messages.
  • Answer phone calls from patients, hospitals, and other doctor offices requesting information.
  • Answer incoming phone calls and patient questions both in a timely and accurate manner.
  • Answered phone calls from patients and directed to appropriate parties and departments in organization.
  • Answered phone calls to answer questions, transfer calls, or take messages.
  • Answer phone calls, take down thorough messages and make appointments.
  • Schedule appointments, greeted patients and answered heavy phone calls.
  • Directed phone calls politely and to the correct person.
  • Received and directed incoming phone calls to appropriate departments.
  • Screen patient phone calls for the physician.
  • Place phone calls to referring doctor's office
  • Receive and direct all incoming phone calls.
  • Answer phone calls and relay messages.
  • Answer phone calls, schedule appointments.
  • Answered and directed phone calls.
  • Answered phone calls, made copies where ever needed,followed doctor direction as go next visit scheduling.
  • Answer and screening all incoming phone calls..
  • Triaged phone calls; scheduled and coordinated patient appointments Verified insurance eligibility and benefits and subsequent referrals; collected co-payments
  • Check eligibility on insurances Answer multiple phone calls collect copayments
  • Answer patient phone calls Schedule appointments Verify insurance Complete follow up calls for next day File medical Records.

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7. Insurance Forms

high Demand
Here's how Insurance Forms is used in Medical Receptionist jobs:
  • Filed medical reports and insurance forms, prepared charts prior to appointment, and maintained scheduling and registration area.
  • Greeted patients, scheduled appointments and assisted in the processing and completing of insurance forms and related documents.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Interviewed patients to complete documents, case histories, and forms such as intake and insurance forms.
  • Compose and type a wide variety of insurance forms, work compensation forms, referrals/authorizations and documents.
  • Processed letters, case history reports, medical records, and intake insurance forms.
  • Completed insurance forms for workman's comp and filed insurance claims for office visits.
  • File and complete medical reports and insurance forms, pull patient charts, etc.
  • Complete and submit FMLA, cancer policy, disability and life insurance forms.
  • Process insurance forms and obtain referrals from HMO for referring physicians when needed.
  • Schedule and confirm appointments, prepare insurance forms, handle receptionist duties.
  • Filed insurance forms, including commercial insurance, Medicare and Medicaid.
  • Document and record history, medication and verify insurance forms.
  • Completed insurance forms and prepared claims.
  • File medical reports and insurance forms.
  • Filed and processed insurance forms.
  • Prepare, collate, copy and distribute memos, letter and other materials including insurance forms and, and medical reports.
  • Complete office and patient paperwork, including short term disability, return to work clearance, and insurance forms.
  • Schedule appointments, tests and surgeries Fill out patient forms- disability forms, insurance forms and employee forms
  • Processed all records requests including FMLA, STD, insurance forms and letters making certain to adhere to all HIPAA guidelines.

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8. Data Entry

high Demand
Here's how Data Entry is used in Medical Receptionist jobs:
  • Completed data entry for electronic health records involving insurance communications.
  • Perform data entry/accessioning for anatomical/clinical specimens and for reports.
  • Answer inquiries regarding test results/ data entry of specimens Prepare grossing room, for hospital staff.
  • Verify Medical Insurance, data entry, answered multiple phone lines, and schedule appointments.
  • Performed data entry of patient and insurance information through various software and databases.
  • Perform essential clerical tasks like faxing, e-mail, and data entry.
  • Preformed data entry, billing, coding, faxing and answering phones.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Collect payment, filing, data entry, taking messages.
  • General office duties including typing, filing and data entry.
  • Possess efficient and accurate data entry skills.
  • Answered a multi-line phone system, scheduled appointments, completed data entry, sent/received/filed key paperwork to ensure optimal organization.
  • Executed daily operations of data entry, checking patients in and out, insurance verifications and eligibility.
  • Assist billing department with insurance verifications and data entry
  • Print doctors' orders for daily mailing, and data entry of signed orders utilizing McKesson Healthcare software.
  • Ensured efficient and accurate data entry into the Centricity, IDX and EMR system for each patient.
  • Performed office support such as data entry, filing, answered inbound calls.
  • Use of Microsoft Word/Excel, Data Entry of patient and order information Multi-tasking, and high call volume environment
  • Front office, incoming/outgoing calls, phone triage, schedule appts, data entry, collect copayment/coinsurance
  • Scheduled patient appointments Entered doctor's notes Completed billing and coding for all insurances Completed filing Updated spreadsheets Data entry

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9. Customer Service

high Demand
Here's how Customer Service is used in Medical Receptionist jobs:
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
  • Provided excellent customer service and assisted customers in resolving.
  • Performed basic customer service functions.
  • Designed electronic and paper filing systems to help front office to deliver stellar customer service.
  • Maintained physician schedules and insured customer service as first and last point of patient contact.
  • Provide excellent customer service; greet and receive patients/visitors in a professional and friendly manner.
  • Provide excellent customer service while in a high call volume and fast paced environment.
  • Greeted patients and gave excellent customer service, provided answers to patient inquiries.
  • Exceed customer service skills in greeting and problem solving skills with patients.
  • Implemented policies and procedures to ensure excellent customer service to patients.
  • Offered excellence in customer service to patients and staff.
  • Provided excellent customer service to each client.
  • Answer phone and provide great customer service.
  • Answer phones and give excellent customer services.
  • Provided efficient customer service to clients.
  • Facilitated daily administrative functions, including customer service, patient scheduling and inventory management.
  • Provided excellent customer service that included corteous, empathetic, and professional attitude.
  • Greeted patients and staff Scheduled appointments with doctors Provided customer service Assisted office staff with administrative tasks
  • general surgery coordinator receptionist customer service filing microsoft word excel power point prior authorizations

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10. Office Supplies

high Demand
Here's how Office Supplies is used in Medical Receptionist jobs:
  • Maintained inventory of office supplies and distributed incoming mail.
  • Maintained hygienic and tidy front office and kept inventory on all office supplies, ordering new supplies when they were depleted.
  • Maintain an adequate level of office supplies and necessary forms and ordering office supplies as needed for smooth department operations.
  • Maintain office supplies inventory by checking stock, anticipating needs, placing and expediting orders verifying receipt.
  • Maintained organization of office by ordering office supplies, filing charts and processing records.
  • Maintained office supplies, established work priorities and action plans to complete daily routines.
  • Ordered all beverages, kitchen supplies, and office supplies from designated vendor.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Order office supplies through appropriate vendors to support all faculty and staff.
  • Manage accurate levels of office supplies ensuring availability at all times.
  • Maintained forms and office supplies required for front desk activities.
  • Ordered and maintained office supplies, organized supplies upon delivery.
  • Managed office supplies, vendors, organization and upkeep.
  • Managed ordering office supplies, and light filing.
  • Purchased all office supplies from various sales vendors.
  • Maintained and ordered forms and office supplies.
  • Ordered office supplies, and stocked supplies.
  • Answered multi-line phone, registered patients, scheduled appointments, maintained office supplies required for front desk activities.
  • Purchased and maintained office supplies for the office Skilled in multiple filing methods.
  • Register patients Check insurance eligibility Schedule appointments Scan Order office supplies Assist midwives when needed Bilingual Schedule ultrasounds Handle payments

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11. Patient Demographics

high Demand
Here's how Patient Demographics is used in Medical Receptionist jobs:
  • Register new patients and update existing patient demographics by collecting patient information including personal and financial information.
  • Verified accuracy and completeness of patient demographics and insurance documentation in EMR system.
  • Perform registration of new patients and updating of existing patient demographics.
  • Enter patient demographics and insurance information into system.
  • Confirm and update patient demographics and benefits eligibility.
  • Updated patient demographics and insurance in computer.
  • Scan patient demographics into database.
  • Prepare all new office patient and hospital patient charts, assign account numbers and enter patient demographics into computer.
  • Entered patient demographics, managed patients' visiting appointments, and insurance information into the RIS system.
  • Collected all co payments upon check - in, verify patient demographics, and insurance information.
  • Mail new patient forms out, collect new patient demographics and prepare new patient charts.
  • Greet patients and obtain patient demographics and insurance information to enter into the system.
  • Obtain, verify and update insurance information, patient demographics, and insurance referrals.
  • Greet patients and verify patient demographics, key in insurance information and referrals.
  • Update or enter new patient demographics accurately in practice software.
  • Handle responsibilities of entering patient demographics in the system.
  • entered patient demographics into Athena, checked patient eligibility, faxing medical records and scripts
  • Checked in patients, entered patient demographics into system, scanned pertinent paperwork, insurance card and phot ID into system.
  • Update all patient demographics in Cerner.
  • Check in /out patient Collect patient demographics Verify patient insurance Set up patient portal Answer phone and set up appointments

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12. Greeting Patients

high Demand
Here's how Greeting Patients is used in Medical Receptionist jobs:
  • Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Job responsibilities include greeting patients, obtaining medical information, and insurance, family and past history of the client.
  • Provide spectacular customer service by greeting patients, preparing necessary forms, and creating and maintaining medical charts.
  • Manage the receptionist area, including greeting patients and responding to telephone and in-person requests for information.
  • Front desk greeting patients and collecting co-pay and reconciling book at the end of the day.
  • Provided an outstanding level of customer service on the telephone and in meeting and greeting patients.
  • Performed front office duties including greeting patients, verifying insurance information, and answering telephones.
  • Provided great Customer Service by greeting patients and assisted with registration, insurance and billing.
  • Welcomed patients and visitors to the dental office by greeting patients and visitors.
  • Job responsibilities included taking phone calls, greeting patients, signing them in.
  • Perform the tasks of greeting patients and checking them in and out.
  • Perform general office duties including answering phones, and greeting patients.
  • Completed requests by greeting patients and answering inquires.
  • Worked as a medical secretary greeting patients.
  • Verify patient insurance and greeting patients.
  • Experience with equipment and techniques used in biology and Greeting patients and assisted them in completing paperwork.
  • Front desk receptionist greeting patients and setting up exam rooms for patients to be seen.
  • Answered multi-line telephone systems, greeting patients, scheduling appointments, and data entry.
  • Certified in EPIC Scheduling Appointments Answering Phones Collecting and Processing Specimens Greeting Patients and directing them to exam rooms
  • Sample analysis - Lab assignment Al Muwasat Hospital - Greeting Patients - Sample extraction, blood, urine, etc.

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13. Check Patients

high Demand
Here's how Check Patients is used in Medical Receptionist jobs:
  • Maintained office schedule, communicated with insurance companies, greet patients and check patients in, maintain client files, support patients
  • Check patients in and out, confirm appointments, balance cash and encounter forms at end of day.
  • Check patients in and out of the scheduled appointments and give them great customer interaction.
  • Check patients in and out, verify insurance and contact information.
  • Maintained operations inserting charges check patients in and out.
  • Check patients in and out of the Urology office.
  • Check patients in when receptionist busy or unavailable.
  • Greet and check patients in for their appointments.
  • Check patients in and room patients when necessary.
  • Check patients insurance eligibility and work with insurance companies.
  • Check patients in upon arrival, Schedule appointment of the patients with the respective doctors.
  • Check patients in and out, collect payments Verify insurance Schedule, authorizations and confirm appointments General office duties
  • Answer multiple phone lines Verify healthcare insurance Charge patients charts out in Chart logic Check patients in and out for appointments
  • Check patients in and out Answer telephones, schedule appointments Obtain pre authorizations General office duties
  • Answer multiple phone lines Check patients in/out Collect co-pays File all charts Pull all faxes
  • Check Patients ln/Out collect copays, deductible, coinsurances and durable medical equipment deposits.
  • Check patients in Verify patients insurance Collect copay and deductibles Check patients out Schedule appointments
  • Front Office Answered Phones Filed Charts Check Patients in and out Collected payments/co-pays Coordinated with Insurance companies
  • Schedule patient appointments Check patients in and out Collect co-payments Filling Answer multi-line phones
  • answer phone calls -verify insurance -organize office paperwork -customer service -schedule appointments -check patients in and out of office

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14. Check-In

high Demand
Here's how Check-In is used in Medical Receptionist jobs:
  • Greeted and executed check-in/out process, and scheduled ultrasound appointments and patient procedures.
  • Coordinated patient check-ins to gather necessary documents and insurance records.
  • Involved in day-to-day operations such as assisting patients for check-in, student insurance while following HIPAA, FERPA, and PPACA.
  • Satellite office/Patient check-in/check out, appointment scheduler, telephones, billing, collections, and chart filing
  • Monitor waiting rooms, assist patients with check-ins or check-outs and answer questions.
  • Greet and check-in patients and collect personal, medical, and insurance information.
  • Schedule patient appointments, as well as administer check-in and check-out procedures.
  • Assisted patients with insurance verification, check-in, co-payments, and discharges.
  • Registered and scheduled patients via IDX Flow-cast, check-in and check-out.
  • Answered incoming calls, check-in as well as check-out patients.
  • Greet and check-in patients, and collect cash for services.
  • Provide back up for insurance verification and check-in/out.
  • Received, greets, and lead patient check-in.
  • Greet and check-in patients daily.
  • Prepped charts daily, check-in/checkout process, handled collection of all and any copayments/account balances.
  • Perform Check-in and Check-out procedures .
  • Processed incoming referrals * Scheduled and confirm patient appointments * Check-in patients, collecting all personal, medical, and insurance information
  • Schedule patient appointments Enter Charges into Medical Manager Responsible for Daily Close Ensure all deposits are accurate Assist with check-in of patients
  • Support staff for "check-in" and "check-out".
  • Answer phone Schedule patients appointments Check-in/ check-out patients Keep surgery schedule for Doctor Collect Co-pays Cash Management

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15. Financial Statements

average Demand
Here's how Financial Statements is used in Medical Receptionist jobs:
  • Create and modify documents such as invoices, reports, memos, letters and financial statements using MS Word and Excel.
  • Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
  • Operate office equipment, such as messaging systems, financial statements, letters, case histories, and medical records.
  • Maintained bookkeeping records of credits, payments, collections, insurance claims and submitted financial statements to reflect adjustments.
  • Operate office equipment and voice mail; prepare reports, invoices, financial statements, and medical records.
  • Perform bookkeeping duties, such as credits/collections, preparing and sending financial statements/bills, and keeping financial records.
  • Perform bookkeeping duties such as credits and collections, preparing and sending financial statements and bills.
  • Provided employee pay roll assisted and coordinated employee pay roll discrepancies and transfer of financial statements.
  • Prepare reports, invoices, financial statements, letters, case histories and medical records.
  • Prepared monthly financial statements to include balance sheet, income and expense reports.
  • Arranged financial statements and billing procedures, set up office systems and routines.
  • Created spreadsheets and used word to create invoices, financial statements and correspondence.
  • Prepared and sent financial statements and filed all insurance claims and postings.
  • Retrieve reports, invoices, and financial statements by using computer system.
  • Prepared financial statements, letters and medical records.
  • Prepare and send financial statements.
  • Prepare financial statements and billing.
  • Arranged financial statements and billing procedures Maintained medical files and records in compliance with HIPAA regulations.
  • Collected copays, prepared financial statements, invoices so patient has for there records.
  • Operate equipment such as voicemail messaging systems and software applications to prepare reports, invoices, financial statements and letters.

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16. Appropriate Person

average Demand
Here's how Appropriate Person is used in Medical Receptionist jobs:
  • Answer general questions and refers individuals to the appropriate person/department for assistance.
  • Transferred incoming calls to appropriate personnel.
  • Answer phones as well as distribute faxes to appropriate person in office and prepare encounters for the next days appointments.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Prepared necessary paperwork, collected payment s from patient s, and notified appropriate person of patient s arrival.
  • Fax, Copy, Scan (receives/prints and faxes records to appropriate persons).
  • Handled calls, screen calls, efficiently and promptly forward them to appropriate person.
  • Directed incoming calls to appropriate personnel, faxing, filing and process incoming/outgoing mail.
  • Answered all incoming calls, took messages and directed to the appropriate person.
  • Direct phone calls to the appropriate personnel, and take messages for others.
  • Administered and coordinated all incoming patient calls to appropriate personnel and staff.
  • Take detailed messages, transfer calls to the appropriate person or department.
  • Answer multiple phone calls and direct calls to the appropriate personnel.
  • Coordinated and dispersed mail and work flow to the appropriate person.
  • Addressed routine inquiries, and routed non-routine requests to appropriate personnel.
  • Direct calls to the appropriate person and take accurate/detailed messages.
  • Answered and transferred calls to appropriate person or department.
  • Directed and transferred calls to appropriate person.
  • Answer telephones, troubleshoots and direct calls to the appropriate person in a professional manner.
  • Input patient information into Mysis Medical system, which generates schedules for all appropriate personnel.

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17. Hipaa

average Demand
Here's how Hipaa is used in Medical Receptionist jobs:
  • Demonstrate knowledge of HIPAA Privacy by appropriately handling patient information.
  • Demonstrated confidentiality using HIPAA knowledge.
  • Released information to preferred relative and agencies according to privacy policy guideline of the HIPAA policy and given by the patients.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Answered an average of 85-100 calls per day by addressing Patient/customer inquiries, solving problems and providing HIPAA compliant information.
  • Respect and maintain the privacy and dignity of clients to assure client confidentiality at all times according to HIPAA.
  • Respected and maintained privacy of patients, assuring patient confidentiality at all times by adhering to HIPAA privacy rules.
  • Transported and stored existing physical medical records to a secured off-site storage unit, per HIPAA privacy regulations.
  • Collected all necessary HIPAA documentation to patients and followed all HIPAA, compliance, privacy and confidentiality standards.
  • Followed all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
  • Maintain compliant to all HIPAA Privacy Standards, and meaningful use standards of EMR system.
  • Complied with stringent HIPAA requirements implemented by the physicians working within the office
  • Filed and purged medical records adhering to HIPAA regulations.
  • Deliver medications to Rn s. Understanding of HIPAA rights.
  • Ensured HIPAA compliance and patient confidentiality.
  • Adhere to HIPAA policies at all times
  • Prepared for HIPAA and JCAHO reviews.
  • Provided ROI per HIPAA guidelines.
  • Protect patients' rights as per HIPAA.
  • Ensured HIPAA compliance.Served as a liaison between patients, families, and medical providers.

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18. Telephone Calls

average Demand
Here's how Telephone Calls is used in Medical Receptionist jobs:
  • Filed medical forms, answered telephone calls and utilized interoffice machinery as necessary.
  • Fielded telephone calls and forwarded correspondence to concerned departments.
  • Respond to general office, patient telephone calls; obtain and verify referrals and use RainTree Software to record patient information.
  • Answered all incoming telephone calls, diverted them as appropriate, and/or taking and passing on messages.
  • Answered telephone calls promptly and minimized delays that could lead to abandoned calls.
  • Answer telephone calls, record messages for coworkers and deliver messages.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Screened and sorted mail, documents, and telephone calls.
  • Received all telephone calls and routed to appropriate staff.
  • Answer telephone calls and direct them to appropriate department.
  • Answer any and all incoming telephone calls.
  • Answer all telephone calls for all departments.
  • Receive and address patient-care related telephone calls.
  • Answer and screen telephone calls.
  • Answered high volume telephone calls.
  • Answered and routed telephone calls.
  • Call, screen, and field telephone calls.
  • Answer and screen high volume telephone calls in a professional manner.
  • Answered telephone calls and greeted patients Held high confidentiality with patients personal information Scheduled patients appointments
  • Well versed in greeting and interacting with patient and relatives, Answering telephone calls on a multi-line system.

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19. Hippa

average Demand
Here's how Hippa is used in Medical Receptionist jobs:
  • Obtained HIPPA signatures and insurance identifications.
  • Used the IDX (hospital tracking/scheduling system) to locate patients' charts and received training on the HIPPA privacy regulations.
  • Provide customer service by greeting patients and addressing patient medical concerns while maintaining patient privacy and adhering to HIPPA regulations.
  • Attend monthly manager meetings, medical records, OSHA/HIPPA compliance committee member; patient/insurance collections, scheduling, reception.
  • Ensured all privacy practices were followed in accordance with HIPPA at all times.
  • Create medical record, filing and copying according to HIPPA rules and regulations.
  • Provided patients excuses, medical visit documentation in accordance with HIPPA.
  • Update personal information, while following the HIPPA guide lines.
  • Complied with all HIPPA regulations and patient privacy laws.
  • Shredded personal patient information in compliance with HIPPA regulations.
  • Follow HIPPA guidelines to assure patient privacy.
  • Protect patient's rights through HIPPA laws.
  • Maintain confidentiality of sensitive information HIPPA Enters orders accurately & efficiently as evidenced by chart audits
  • Call triage, upkeep of medical records within HIPPA guidelines, multi line phone system.
  • Adhered to HIPPA in regard to patient confidentiality and insurance claims through MCOs.
  • Greet new and existing clients Prepared and maintained HIPPA binders for clients
  • Trained in HIPPA procedures Responsible for patient communication and scheduling Assisted with billing practices
  • Greeted patients and answered phones Scheduling return appointments Maintained HIPPA law
  • Maintained HIPPA Directed incoming ph calls to departments.
  • Collect copays,check in/out patients, scan in demo and hippa forms in patients charts gives good customer service.

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20. High Volume

average Demand
Here's how High Volume is used in Medical Receptionist jobs:
  • Coordinate daily pharmaceutical-related matters to verify and expedite a high volume of prescription orders.
  • Organize every day pharmaceutical-related topics to confirm and accelerate high volume of treatment orders.
  • Coordinated high volume daily pharmaceutical orders.
  • Scheduled and confirmed appointments, answered high volume phone calls, verified insurance information, pulled charts and provider calendar management.
  • Answered high volume telephone calls, appointment booking, and direct in-person inquiries using PCC Pediatric software.
  • Answered a high volume of incoming calls and in-person inquiries from patients in a busy environment.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed high volume of calls with pharmacies, vendors, doctor's offices and patients.
  • Answered high volume of phone calls; directed phone calls to proper extension.
  • Answered a high volume of calls and transferring to the appropriate departments.
  • Answer high volume of calls and transfer patients to necessary person.
  • Provided front desk support for several high volume Primary Care Physicians.
  • Answer high volume calls and transfer to appropriate staff member.
  • Answer and direct a high volume of incoming calls.
  • Processed co-payments and answered high volume of incoming calls.
  • Managed high volume phone lines.
  • Answered high volume phone calls.
  • Screen and prioritize a high volume of patients, manage medical records, and collect patient co-payments/deductibles Operate Footmaxx orthopedic equipment.
  • Answered customers' questions and Answered high volume phone calls/ direct addressed problems and complaints in calls.
  • Checked patients in and out Handled high volume calls Handled insurance pre auths and billing Collected copays

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21. Reception Area

average Demand
Here's how Reception Area is used in Medical Receptionist jobs:
  • Maintained reception area to reflect a professional image.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Manage the reception area, including greeting visitors and responding to telephone and in- person request for information.
  • Assisted patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Assisted in maintaining the reception area and worked with the Office Manager handling various administrative tasks.
  • Used conflict management skills to solve patient's needs and issues in the reception area.
  • Cleaned, organized and maintained reception area including refilling coffee station for patients.
  • Maintained a neat, tidy and pleasant appearance of the reception area.
  • Maintain a professional reception area, greet and welcome patients and visitors.
  • Maintained a clean reception area, including lounge and associated areas.
  • Maintained a clean reception area to display a professional image.
  • Maintained an orderly flow of patients through the reception area.
  • Answer questions, maintaining reception area.
  • Handle busy telephone and reception area.
  • Perform duties such as straightening magazines and changing garbage to maintain lobby or reception area.
  • Verify insurance for each patient Maintain the reception area.
  • Keep reception areas clean and tijdy.
  • greeted donors in reception area, obtained donor consent forms, issued compensation to donors, opening/closing procedures.
  • Opened and distributed Mail Coordinated repairs to office equipment Maintain a clean and safe reception area.
  • Check in/out patients Answer phones Making/filing charts Scheduling appointments Various clerical tasks Maintaining reception area

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22. Medical Office

average Demand
Here's how Medical Office is used in Medical Receptionist jobs:
  • Perform all aspects of medical office receptionist including front office responsibilities in support the practice business management.
  • Managed computerized front desk and patient relations for a fast-paced Orthopedic Surgical medical office.
  • Performed well in a mid-tempo medical office supporting multiple specialist practitioners.
  • Executed various administrative functions in a fast-paced medical office environment.
  • Facilitate transfer of information between other medical offices.
  • Act as a liaison with other departments, internal and external medical offices and hospitals in a calm and supportive manner.
  • Coordinated multiple tasks in a fast paced medical office with a calm and pleasant personality.
  • Answer and quickly redirected numerous calls in a student oriented medical office setting.
  • Ordered tests for the Medical Physicians and ordered supplies for the medical office.
  • Manage the daily ebb and flows of the medical office.
  • Performed all office functions related to a medical office.
  • Managed incoming and outgoing calls for busy medical office.
  • Assisted three physicians in a busy medical office.
  • Inform patients of medical office procedures and policy.
  • Executed daily operations of the medical office.
  • Functioned as a receptionist in multiple medical offices on an as-needed basis Managed a specialized project designed to eliminate outstanding insurance claims
  • Perform duties of medical claim processer for fast pace medical office.
  • Managed incoming and outgoing calls for busy medical office Scheduled and confirmed appointments for patients Handled confidential patient information
  • General medical office duties Filling in for transcriptionist as needed
  • Executed daily operations of medical office Answered phones and scheduled appointments.s Checked patients in and out.

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23. Patient Accounts

average Demand
Here's how Patient Accounts is used in Medical Receptionist jobs:
  • Maintained patient accounts by recording, and updating personal and financial information.
  • Verify patient accounts and insurance at every encounter.
  • Scheduled appointments, aided Doctor's with patients during office visits; adjusted patient accounts and dealt with insurance co-payments.
  • Verified health insurance for all patients and ensured patient accounts were updated with new information when necessary.
  • Reviewed appealed and denied claims; made and handled reimbursements and adjustments to patient accounts.
  • Set up new patient accounts, verified insurance coverage & discussed with the patients.
  • Verified insurance information, updated patient accounts, obtained and posted payments.
  • Received insurance co-pay payments and post amounts paid to patient accounts.
  • Collected co-pays and payments towards patient accounts and balance cash drawer.
  • Collect patient fees as appropriate and apply to patient accounts.
  • Updated patient accounts and information on a daily basis.
  • Used MEDISOFT in order to process patient accounts.
  • Posted charges and payments to patient accounts.
  • Scheduled appointments, created new patient accounts.
  • Posted payments to appropriate patient accounts.
  • Collect co-payments and balances on patient accounts
  • Assisted Patient Accounts Dept when needed.
  • Entered charges for patient accounts.
  • Reconciled patient accounts Appointment scheduling and medical
  • Collect copays and payments to be posted to patient accounts.

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24. Medical Billing

average Demand
Here's how Medical Billing is used in Medical Receptionist jobs:
  • Handled incoming and outgoing calls, verified insurance eligibility, prepared documentation for medical billing, referrals authorizations and scheduling.
  • Gained proficiency in medical terminology and medical billing.
  • Entered patient s data into system including verifying insurance benefits and submitting insurance claims and some medical billing.
  • Registered patients and entered new patients into the medical billing system and the electronic medical record system.
  • Performed medical billing and coding, data entry such as creating and maintain patient records.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Verified Insurance, maintained medical billing/coding and the collection of co-payments.
  • Assisted the Medical Billing Coordinator with International patients' billing.
  • Assisted with medical billing as required and processed insurance co-pays.
  • Entered medical billing charges and referrals into database system.
  • Worked with posting software in entering medical billing.
  • Assisted with medical billing and verified benefits.
  • Maintained medical files and process medical billing.
  • Performed Medical Billing functions Established protocols in order to generate statistics about the population seen.
  • Processed medical billing and accounts receivables, answeredmulti-line phones, set appointments, and verbally verify patient insurance via phone
  • Utilized Lytec medical billing system to input patient data, billing and insurance information.
  • Greet patients, collect co-payments and perform medical billing Verify eligibility for Workers Comp.
  • Enter all medical billing for physical therapy practice into Lytec medical billing system.
  • Helped billing office generate supplies reports using Excel and medical billing software.
  • Collect payments, medical billing, schedule patients, transcribe dictation.

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25. Patient Registration

average Demand
Here's how Patient Registration is used in Medical Receptionist jobs:
  • Facilitate patient registration, referrals and scheduling for physicals, screenings and wellness evaluations.
  • Provide receptionist/secretarial duties in physicians' office, including patient registration and departure appointment setting
  • Performed patient registration, insurance verification, authorizations, and billing inquiry functions.
  • Verify patient registration to ascertain insurance coverage and track payment limits.
  • Experience with patient registration, insurance verification and authorizations.
  • Provided reception coverage, patient registration and scheduled appointments.
  • Completed patient registration and insurance eligibility checks.
  • Completed patient registration and insurance verification.
  • Created the policy and procedures used in all patient registration, chart auditing and scanning.
  • Interfaced extensively with patients for patient registration and scheduling of 20+ appointments per day.
  • Completed patient registration using DOS Software and created patient charts.
  • Managed office, Patient registration, ordered supplies.
  • Handle every aspect regarding customer relations including patient registration, clerical support, and telephone management, organize medical record files.
  • Provided patient registration, appointment scheduling, phone intake, employee training, office paperwork, and answering phones.
  • Check in, check out, triage patient phone calls, patient registration, insurance precertification.
  • Perform new patient registration,update patient information,data entry of demographics and any other required information.
  • Answer phones, schedule and greet patients Verify Insurance and collect co-pays Take medical histories and new patient registration
  • Provided patient registration, intake, & scheduling, insurance verification, colleting co-pays, and scheduling.
  • Set up outside facility testing Data entry of day to day charges Insurance Verification Patient registration
  • Clean patient room Prep for procedures Vital signs Make copies Schedule Appointments Patient Registration Basic Clerical Duties

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26. Vital Signs

average Demand
Here's how Vital Signs is used in Medical Receptionist jobs:
  • Charted, vital signs, updated vital statistics, reminded patients of appointments, ordered labs and answered phones.
  • Greet visitors' document chief complaint, triage patients by documenting vital signs in the EMR.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Check the vital signs of patients prepare patients for procedures and help with examinations.
  • Recorded Vital signs manually such as temperature, blood pressure, oxygen saturation.
  • Obtained and recorded vital signs, verified iron counts and recorded abnormal readings.
  • Assist the Doctor in patient vital signs and present and history records.
  • Prepared patient charts for physician, assessed & recorded initial vital signs.
  • Monitored vital signs, such as blood pressure and pulse.
  • Assisted in checking vital signs; assisted in immunizations given.
  • Recorded patient's histories monitored and recorded vital signs.
  • Acquired vital signs and medication lists from patients.
  • Acquired vital signs from patients for Nursing staff.
  • Take vital signs and collect specimen.
  • Obtain Vital Signs and weight.
  • Obtain vital signs and enter the data in the EMR.
  • Obtain urinalysis, pharmacogenomic testing and vital signs from patients.
  • Obtain vital signs, review medications, administer injections, & perform phlebotomy Check patients in & verify insurances
  • Complete and compute hourly vital signs Assist R.N with pre op duties for cardiac patients
  • Prepared patients charts Scheduled Appointments Assisted Physicians with patients vital signs IV Therapy Maintained Supplies Organized examination rooms

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27. Computer System

average Demand
Here's how Computer System is used in Medical Receptionist jobs:
  • Collected patients' demographics and accurately entered into the computer system.
  • Received patients and entered accurate information into computer system.
  • Answered phones and navigated several computer systems simultaneously.
  • Transcribe letters and patients notes (edit, print) as needed for referring physicians and facilities in clinical computer system.
  • Use EMR software to manage patient records and files, transfer written orders into the computer system and electronic charts.
  • Scanned patient's insurance card, driver's license, patient demographic, and medical history into the computer system.
  • Transfer written orders into the computer system and electronic chart & ability to type 40 words per minute.
  • Admitted skilled patients onto the unit floor, while enrolling their medical information into the computer system.
  • Manage the Radiology computer system in terms of maintaining patient data.
  • Train new employees on computer systems and appropriate channels of communication.
  • Enter information into computer systems to be processed by coding/billing teams.
  • Make appropriate changes in computer system and on patient's chart/record.
  • Transfer written orders into the computer system and electronic chart.
  • Utilized the computer system MEDISYS to perform the aforementioned tasks.
  • Entered data into computer system and made changes and/or corrections.
  • Communicate and consult appointments in the computer system.
  • Monitor patients' cardiac rhythm via computer system.
  • Trained in the ATHENA computer system.
  • Scan charts into computer system.
  • Coordinated the scheduling of client consultations Verified that all medical documentation data was entered and processed correctly in the computer system.

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28. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Medical Receptionist jobs:
  • Assisted patients with scheduling appointments and provided general administrative support in a fast paced hospital environment.
  • Assisted patients with scheduling appointments and navigating the facility.
  • Performed secretarial duties such as scheduling appointments, billing patients, and compiling and recording medical charts, reports and correspondence.
  • Optimized patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Performed administrative and customer service duties such as scheduling appointments, addressing patient questions, and completed billing procedures.
  • Worked as Medical Records Clerk answering the telephone, scheduling appointments for physicians and nurses.
  • Job duties: Specimen collection, scheduling appointments/consultations, maintaining medical records, and billing
  • Organized and maintained patient charts, scheduling appointments and prioritized messages.
  • Perform tasks of responding to calls and scheduling appointments with patients.
  • Assisted patients in scheduling appointments with other Doctor's offices.
  • Optimized patients' satisfaction, provider time by scheduling appointments.
  • Perform the task of greeting patients and scheduling appointments.
  • Answered phones, scheduling appointments, patient check-in.
  • Front desk responsibilities including scheduling appointments, verify health insurance eligibilities, answering phone calls.
  • Assisted physicians with scheduling appointments with Specialist.
  • Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
  • Answer multi-line phone system, scheduling appointments; process referrals with patients and referring office.
  • Traveled to satilite clinics and assisted with scheduling appointments and all clinic needs.
  • Provided support to doctors (Gastroenterologist and Dermatologist) * Answer all incoming calls, directing, cancelling/re-scheduling appointments as needed.
  • Meet, greet and register patients Answering multi-line phones, scheduling appointments and taking messages for the physicians.

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29. MRI

average Demand
Here's how MRI is used in Medical Receptionist jobs:
  • Provided information to public concerning x-rays, Ct scans, MRI, Ultrasounds, bone scans, and mammography.
  • Obtain prior authorizations for radiology (CT, MRI) procedures, medications and durable medical equipment.
  • Verify patients for MRI/EMG benefits, Call WC for authorization for MRI/EMG.input patients benefits in chart.
  • Scheduled MRI appointments, CT Scans, mammograms, as well as ultra sound.
  • Transcribed radiology, including special procedures, ultrasound, CT and MRI reports.
  • Obtain prior authorizations for Cat Scans, MRI, X-Rays and medications.
  • Verify patient's insurance, coverage information and prior authorization for CT/MRI.
  • Scheduled appointments for mammograms, CT, ultrasounds, and MRI's.
  • Call in prior authorization for MRI and CT based on physician request.
  • Faxed and translated all result of MRI's to referring physician's
  • Scheduled patient MRI appointments in EMR.
  • Schedule radiology appointments (X-rays, MRI's and CT Scans) via IDX and Image Cast.
  • Schedule MRI's, CT Scans, Bone Scans, EMG/NCS, etc.
  • Update medical systems with correct insurance information Check and review authorizations for MRI and Cat Scans.
  • Collected patient co-payments and obtained preauthorization for MRI's, biopsies, and Doppler studies.
  • Scheduled MRI s, ultrasounds and Xrays.
  • Schedule mri's as needed.
  • Manage all x-rays, MRIdictation.
  • Arrange diagnostic testings (PET Scans, CT scans, MRI's etc.
  • Arranged imaging scans (CT, MRI) per doctors orders.

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30. CPT

low Demand
Here's how CPT is used in Medical Receptionist jobs:
  • Posted billing charges and co pays for services rendered with accurate CPT, ICD 9, and Modifiers.
  • Checked in/ out patients, posted daily encounters, ensuring proper ICD and CPT coding.
  • Inputted all CPT and ICD-9 codes and surgical procedural information into the billing software system.
  • Attended billing/coding seminars gaining extensive knowledge of CPT, ICD-9, HCPC and modifiers.
  • Created and processed medical claims through various insurance companies ICD10/CPT.
  • Interpreted medical reports to apply appropriate ICD-9, CPT-4 codes.
  • Code CPT Procedures as well as diagnosis using ICD-9 CM.
  • Used CPT and ICD-9 coding for diagnosis and procedures.
  • Insured proper use of ICD-9 and CPT coding.
  • Assisted billing manager with CPT codes and ICD-9 codes
  • Enter ICD-9 and CPT codes into database.
  • Experienced in ICD-10 and CPT coding.
  • Entered CPT and ICD-9-CM codes.
  • Obtain correct CPT codes, verify insurance information and generate pre-authorization from insurance organizations.
  • Researched investigated and processed insurance claims in a timely manner, using ICD-9 and CPT codes.
  • Audit CPT codes on superbills/encounters before being sent to the billing office.
  • Secured proper pre-certifications using ICD-9 and CPT codes when required.
  • Post copay and apply ICD-9 and CPT codes to visit.
  • Experience with both allmeds systems, cleargage, CPT, ICD 9 coding and ICD 10, lastly electronic records.
  • Check patients in Schedule appointments for patients Use of cpt codes Knowledge of various testings Use of infinitt system

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31. Patient Files

low Demand
Here's how Patient Files is used in Medical Receptionist jobs:
  • Converted thousands of paper patient files into electronic files
  • Gathered medical and personal information for patient files.
  • Maintained patient files according to alphabetic order.
  • Provided patient-focused support including answering and routing calls, assembling patient files and charts, ordering labs and x-rays.
  • Organized and maintained patient files, reports and correspondence required for reference and efficient operation of busy office.
  • Update and maintain accurate patient files, both hard copy and in the database.
  • Prepare and organize new patient files, make confirmation calls, greet patients.
  • Ensured that all patient files are completed with the necessary information.
  • Retrieved and replaced patient files; prepared packets for incoming patients.
  • Maintained patient files and responded to requests to transfer medical records.
  • Filed all patient files in alphabetical order per doctors request.
  • Maintained and updated patient files and information in multiple databases.
  • File, retrieve, organize and maintain patient files/records.
  • Maintain patient files, file lab result documents.
  • Processed co-payments and updated patient files.
  • Created and maintained confidential patient files.
  • Answered between 50 to100 inbound calls a day in regard to patient files, PIPs, and new patients.
  • Promote office organization by maintaining and prioritizing leaders' calendars, patient files, records and schedules.
  • Registered patients according to health care protocol Organized and maintained medical forms and patient files.
  • Answer multi-line phones, maintain patient files.

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32. Test Cases

low Demand
Here's how Test Cases is used in Medical Receptionist jobs:
  • Involved in Design, Review and Execution of test cases.

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33. Direct Calls

low Demand
Here's how Direct Calls is used in Medical Receptionist jobs:
  • Answer telephones, direct calls to appropriate staff, Maintain medical records, technical library, or correspondence files.
  • Answer and make around 200 phone calls a day and direct calls to appropriate staff.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Answer phones and direct calls, schedule patient appointments, register patients.
  • Answer multiple phone lines; direct calls and take messages as needed.
  • Direct calls to the department in which it needs to go.
  • Answer telephones and direct calls or messages to appropriate clinicians.
  • Answer incoming telephone calls and direct calls to appropriate departments/people.
  • Answered telephone and direct calls to the employees.
  • Answered telephones, direct calls and scheduled appointments.
  • Answer telephones and direct calls to appropriate staff.
  • Direct calls to appropriate individuals and/or take messages.
  • Answer phones, direct calls to appropriate departments, scheduling, set up prior authorizations, EPIC system Temp Position
  • Answer multi-line phones and direct calls appropriately as well as assisted customers with billing and eligibility status.
  • Perform administrative, secretarial duties Answer telephones and direct calls to proper Nurse Coordinator/ Department.
  • Answer phones, screen and direct calls, takes messages and provides information.
  • Answer multiline switch board and direct calls to appropriate staff.
  • Answer multi-line telephones, direct calls, and take messages.
  • Answer multi-line phone, direct calls, and take messages * Schedule appointments * Greet and register patients * Billing and coding
  • Answer and direct calls Consult with patients Verify insurance Schedule appointments Check patients in/out Filing

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34. Word Processing

low Demand
Here's how Word Processing is used in Medical Receptionist jobs:
  • Operated general office machines including regular typing and word processing equipment, copy machines, calculators and transcription equipment.
  • Performed extensive transcribing and word processing with extraordinary accuracy and thoroughness.
  • Performed basic computer applications including word processing and spreadsheets.
  • Verify insurance Skills Used Medical terminology Office skills Word processing
  • Performed day to day administrative functions and general office duties included but not limited to word processing, copying and faxing.
  • Handled all word processing and typing, answered the telephone and represented the company in a professional and business-like manner.
  • Performed word processing of non-clinical projects, ordered equipment and supplies, and maintained physicians' schedules.
  • Operated office equipment such as voice mail messaging systems, and used word processing, Excel spreadsheet.
  • Performed clerical functions: word processing, data input, filing, routed phone calls & emails.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Handled all word processing and typing, along with editing/sending dictations to referring doctors.
  • Operated office equipment such as messaging systems, copier/scanner, and word processing.
  • Operated voice mail messaging systems, word processing, spreadsheets, Microsoft software.
  • Use computers for various applications, such as database management or word processing.
  • Completed all patient related Transcription, Manuscripts and other papers requiring Word Processing.
  • Entered data into EPIC word processing and spreadsheet software.
  • Used computer for various applications for word processing.
  • Assisted with word processing, filing and faxing.
  • Handled all word processing and typing.
  • Handled all word processing and typing, entered data for medical charts, pre-admission, consent forms, and HIPAA.

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35. Medical Staff

low Demand
Here's how Medical Staff is used in Medical Receptionist jobs:
  • Accession anatomical/clinical specimens, prepare frozen sections specimens for attendees/residents- assists medical staff as well as patients.
  • Provided administrative support to medical staff in grant preparation and research activities.
  • Maintained communication between patients and all medical staff.
  • Managed special projects including annual medical staff meetings for 400+ attendees and annual golf outings 100+ physicians and administrative leaders.
  • Dispatch and served as first point of contact for residents, visitors, and administrative and Medical staff.
  • Performed various other functions at the request of the supervisor, and Medical staff.
  • Entered patient data into the computer for medical staff to access.
  • Served as a liaison between the patient and the medical staff.
  • Communicate and assists administrative staff as well as medical staff.
  • Interacted with entire medical staff and designed their projects.
  • Developed a great relationship with medical staff and surgeons.
  • Maintained on-call and vacation schedules for entire medical staff.
  • Scheduled appointments and meetings for all medical staff.
  • Provided scheduling for medical staff meetings.
  • Served as Medical Staff Secretary for 150+ member Hospital Medical Staff Processed Medical Staff applications for appointment/reappointment.
  • Ascertain patient needs and communicate emergency situations with medical staff.
  • Screen applicants for Doctors and medical staff, highly efficient in Greenway EMR systems.
  • Assisted in credentialing and reappointments of medical staff for 30+ EICU physicians.
  • Prepared and fulfilled requisitions for office materials on behalf of medical staff.
  • Addressed patients and other medical staffs questions and concerns.

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36. Icd-9

low Demand
Here's how Icd-9 is used in Medical Receptionist jobs:
  • Created and coded bills for office and hospital visits, as well as home health care with ICD-9 coding system.
  • Reconciled patient co-payments, submitted payments to office administrators and assisted with ICD-9 to ICD-10 transitions.
  • Gained extensive understanding and knowledge of ICD-9 coding through performing medical necessity for each incoming patient.
  • Processed AP/AR, assisted in Workers Comp cases, did data entry and used ICD-9 codes.
  • Coded patient charges for two medical providers using CPT-4 and ICD-9 coding.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Review prep instructions; ensure ICD-9 codes are valid and correct.
  • Interpreted medical reports to apply appropriate ICD-9/ICD10, and CPT codes.
  • Entered patient charges using the correct ICD-9 and CPT Codes.
  • Assigned ICD-9 codes to claim forms for billing to process.
  • Utilized knowledge of ICD-9 and CPT codes.
  • Assisted in Claims department and ICD-9 coding.
  • Code all exams with correct diagnosis utilizing ICD-9
  • Enter ICD-9 codes into patients Medical Chart.
  • Assign diagnosis/procedure codes using ICD-9-CM.
  • Searched for ICD-9 & CPT codes for patient s blood work.
  • Experience with AR/AP, Referral authorizations, ICD-9 codes, CPT codes, Neurosurgical medical terminology
  • Coded superbills with appropriate ICD-9-CM diagnostic codes.
  • Entered patient, insurance and ICD-9 information into the system Collected payments Other duties as assigned
  • Check patients in/out * Answer phones * Billing with ICD-9 coding * Verify Insurance * Prepare Volume Reports

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37. Medicaid

low Demand
Here's how Medicaid is used in Medical Receptionist jobs:
  • Verify and continuously monitor Medicaid authorizations, approvals, and visits.
  • Submitted claims to Medicaid/Medicare with attention to detail and accuracy.
  • Navigate through the Medicaid and Medicare eligibility insurance sites.
  • Obtained authorizations for medications for Medicaid patients.
  • Verified all Medicare and Medicaid eligibility/benefits.
  • Input third party reimbursements (Medicaid, Medicare, and Insurance) into medical management system via batch processing as needed.
  • Handle medical front desk in computerized and manual billing, and health/records supervision, including main carriers and Medicaids.
  • Attend periodic conferences regarding the changes and updates in Workers Compensation, Medicare, Medicaid and commercial insurance's.
  • Process and respond to any forms provided from Workers Compensation, Medicare, Medicaid or other insurance carriers.
  • Provide assistance with to patients and employees regarding Medicare, Medicaid, and commercial insurance questions.
  • Performed patient intake and checkout, scheduled appointments, verified insurance and Medicaid coverage.
  • Cooperated with Medicare, Medicaid, and private insurance providers to resolve billing issues.
  • Billed and coded DME equipment to Medicare and Medicaid.
  • Trained on Medicare and Florida Medicaid.
  • Verified patient insurance (private and Alabama Medicaid) and collected copays/deductibles/balances.
  • Communicate with insurance companies and Medicaid to obtain pre-authorizations.
  • Managed insurance related materials including: Workmen's Compensation, Family Medical Leave Act, Medicaid and Medicare.
  • coordinate with hospitals, clinics, insurance companies, Medicare, Medicaid to gather information and resolve issues.
  • Maintain patient charts.Comply with HIPAA at all times and follow Medicare and Medicaid regulations.
  • Validated insurance information utilizing a Medifax for Medicaid an Medicare patients.

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38. Medical Consultations

low Demand
Here's how Medical Consultations is used in Medical Receptionist jobs:
  • Coordinated and arranged patient diagnostic appointments, surgeries, and/or medical consultations.
  • Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
  • Scheduled and confirmed appointments including surgeries and medical consultations.
  • Obtained authorizations for surgeries, and medical consultations.
  • Schedule and confirm patient medical consultations.
  • Answered telephones and directed calls to appropriate staff, Scheduled and confirm patient diagnostic appointments, surgeries and medical consultations.
  • Greet patients; schedule and confirm patient appointments, medical consultations and referrals; receive and route messages and documents.
  • Registered, Scheduled and confirmed patient appointments, medical consultations and completed insurance and other claim forms.
  • Greeted, scheduled and confirmed patients' appointments, surgeries, or medical consultations, insurance processing/verification.
  • Appointed as the sole secretary to schedule and confirm patient diagnostic appointments and medical consultations.
  • Schedule and confirm all patient medical consultations, outpatient procedures and follow up appointments.
  • Schedule and confirm patient diagnostic appointments, physical therapy, or medical consultations.
  • Schedule and confirm appointments, surgeries and medical consultations in database.
  • Scheduled patient diagnostic appointments, surgeries, or medical consultations.
  • Schedule and confirm patient diagnostic appointments, procedures and medical consultations in a timely manner concerning each individual diagnosis.
  • Collect co-pays Schedule and confirm patients diagnostic appointments or medical consultations.
  • Compile and record medical charts, reports, or correspondence Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations
  • Interpret for Spanish speaking patients Schedule and confirm patient diagnostic appointments, or medical consultations.
  • Take payment for insurance co pay,schedule surgery and medical consultations.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations for multiple radiologic modalities.

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39. Exam Rooms

low Demand
Here's how Exam Rooms is used in Medical Receptionist jobs:
  • Facilitated inventory management of office and medical supplies; receive deliveries and organize supplies throughout the office and exam rooms.
  • Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.
  • Bring patients into the exam rooms and obtain there height, weight, and vital signs.
  • Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
  • Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
  • Escorted patients to exam rooms and assisted as requested with x-ray, lab specimens
  • Assisted patients to exam rooms and prepared them for nurse evaluation.
  • Showed patients to exam rooms and prepared them for the doctor.
  • Organize and prepare exam rooms and clean equipment.
  • Translated in exam rooms for non English speaking patients
  • Registered and put patients in exam rooms.
  • Cleaned and stocked patient exam rooms.
  • Prepped patients and exam rooms.
  • Assist physicians in exam rooms.
  • Maintained cleanliness of exam rooms.
  • Assisted in exam rooms and made sure to keep up office appearance.
  • Clean exam rooms and sterilize equipments and tools.
  • Perform nursing procedures under supervision of physician or physician assistant Assistant physician and physician assistant in exam rooms.
  • Bring patients back into exam rooms, take patients weight, height and put patients medical history into emr system .
  • helped MA's when needed, cleaning the exam rooms for the next patient.

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40. Patient Diagnostic Appointments

low Demand
Here's how Patient Diagnostic Appointments is used in Medical Receptionist jobs:
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations including payment collection and coordination with appointed surgery centers.
  • Served as liaison between doctors and patients and scheduled patient diagnostic appointments and medical consultations.
  • Scheduled patient diagnostic appointments, surgical procedures, medical consultation, hospital admission and transfer.
  • Scheduled and confirmed patient diagnostic appointments
  • Scheduled and confirmed patient diagnostic appointments and medical consultations Skills Used Great customer service, pleasant voice and friendliness to patients.
  • Maintained patient and Personal Care Aide schedules; confirmed patient diagnostic appointments and ensured PCA assignments were properly filled.
  • Schedule and confirm patient diagnostic appointments, giving appropriate testing slips.
  • Schedule and confirm patient diagnostic appointments, surgeries, or follow-ups.
  • Schedule and confirm patient diagnostic appointments, or follow up appointment.
  • Schedule patient diagnostic appointments, surgeries and cardiac consults.
  • Maintained medical records, technical library, or correspondence files Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations
  • Schelduled patient diagnostic appointments, surgeries and medical consultations.
  • Scheduled and confirmedpatient diagnostic appointments, surgeries.
  • Schedule, coordinate, and confirm patient diagnostic appointments, surgeries, and medical consultations for a large orthopaedic physician practice.
  • Schedule and confirm patient diagnostic appointments, and medical consultations using a multi-line phone and scheduling system.
  • Schedule and confirm patient diagnostic appointments,surgeries, or medical consultations.
  • Scheduled patient diagnostic appointments and medical consultations Transcribed recorded messages and practitioners diagnosis and recommendations into patient's medical record.
  • Verified insurance, collected copayments and maintained daily work load Scheduled and confirmed patient diagnostic appointments and medical consultations

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41. Patient Confidentiality

low Demand
Here's how Patient Confidentiality is used in Medical Receptionist jobs:
  • Filed, collected, and expedited third-party insurance claims; protected patient confidentiality.
  • Demonstrated ability to maintain composure and work efficiently while preserving patient confidentiality.
  • Maintained patient confidentiality and provided excellent service to all patients.
  • Filed and maintained medical files to ensure patient confidentiality.
  • Maintained patient confidentiality and followed HIPAA Guidelines.
  • Maintain patient confidentiality to protect patient rights.
  • Maintained patient confidentiality will verify insurance.
  • Maintained patient confidentiality at all times.
  • Respect and maintain privacy of nursing home patients, assuring patient confidentiality at all times.
  • Reinforce and uphold patient confidentiality as required by law and the clinic.
  • Maintain strict compliance with regard to hospital and patient confidentiality.
  • Reinforce and uphold patient confidentiality as required by HIPAA.
  • Maintained patient confidentiality, and complied with HIPPA regulations.
  • Maintain the highest level of patient confidentiality.
  • Use good judgment & maintain patient confidentiality
  • Respect and maintain privacy of agency clients, assuring patient confidentiality at all times Provide efficient and professional telephone services.
  • Assisted physicians by screening incoming phone calls, and scheduling appointments for consultations Maintained patient confidentiality, records and office files
  • Assisted Pathology Department with patient accounts Transcribe medical reports, maintaining patient confidentiality and a high degree of accuracy
  • Provided customer service, greeted/checked-in patients promptly, efficiently and in a professional manner while practicing patient confidentiality.
  • Coached all medical receptionists Maintained patient confidentiality while collecting financial responsibility (i.e.

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42. Patients In

low Demand
Here's how Patients In is used in Medical Receptionist jobs:
  • Verified patients information and insurances.
  • Checked patients in and out for appointments, scheduled future appointments, processed up to date patient information and consents.
  • Provide an initial Interact with patients in a positive and helpful manner, provide information and assistance as needed.
  • Handle responsibilities of greeting visitors and patients in a warm and professional manner.
  • Checked patients in, created and compiled charts with patients demographics.
  • Set patients in room to be seen by the provider.
  • Greet patients in a friendly and professional manner.
  • Help patients in distress by responding to emergencies.
  • Checked patients in, verifying demographics and insurance.
  • Checked patients in using Next Gen software.
  • Scheduled and rescheduled patients in the computer.
  • Checked patients in and out.
  • Work front desk in checking patients in using MENDS/VERSYS system.
  • Answered phones maintaining excellent etiquette Interacted effectively with patients in a supportive manner containing a warm personality
  • Processed patients intake information in Cerner Millennium
  • Respond to emergency and urgent calls from patients in a timely manner.
  • Scheduled/verified appointments Answered multi phone lines Data input new patients information
  • Checked patients in/out Answered inquiries about services and scheduled and cancelled appts.
  • Scheduled and confirmed appointments Answer phones Entered patients information in the computer Prepared patients records and faxed or mailed filing
  • Scheduled appointments Updated patient charts Answered telephone Phoned in prescriptions to pharmacies Checked patients in and out

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43. Insurance Authorizations

low Demand
Here's how Insurance Authorizations is used in Medical Receptionist jobs:
  • Managed front office duties including answering phones, maintaining medical records, and obtaining insurance authorizations.
  • Obtain insurance authorizations for appointments, and gather patient medical history.
  • Arranged specialist referral, made insurance authorizations and coding.
  • Complete referrals and insurance authorizations for upcoming appointments.
  • Acquired insurance authorizations for procedures and test ordered.
  • Tracked insurance authorizations using Microsoft office applications.
  • Obtained insurance authorizations for clinical services.
  • Acquired insurance authorizations for procedures.
  • Acquired insurance authorizations for patient procedures and tests approvals that were ordered by physicians prior to patient appointments.
  • Acquired insurance authorizations, maintained the logging system, and managed medical charts.
  • Acquire insurance authorizations for procedures and tests ordered by the attending physician.
  • Request Insurance Authorizations, Manage cleaning crew.
  • provide complete office support to Dr. Robert DeFatta both clerical and clinical with an emphasis on surgical scheduling and insurance authorizations
  • Acquire insurance authorizations, verify insurance status and set up pre-authorizations for procedures.
  • Managed insurance authorizations for patients'.
  • Experience with Navinet, UPMC, DIVA, and Gateway for insurance authorizations.
  • Scheduled appointments, pre/post operative appointments and surgeries with 3 different facilities Requested and processed insurance authorizations for in office procedures.
  • Check In/Out Patients, Insurance Authorizations, Medical Coding and Billing, Scheduling Appointments, Medical Transcriptionist, and Receptionist duties
  • Obtained required insurance authorizations Scheduled medical appointments through multi line phone systems Ensured proficiency in office responsibilities
  • Registered patients * Scheduled patient appointments * Obtained insurance authorizations * Transcribed medical reports

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44. Patient Payments

low Demand
Here's how Patient Payments is used in Medical Receptionist jobs:
  • Generated invoices and collected patient payments.
  • Posted patient payments/co-payments to accounts.
  • Document patient insurance eligibility, review billing information, verify, collect and post patient payments.
  • Collect patient payments for co pays at time of service and on past due bills.
  • Entered patient payments into system, including posting payments from insurance companies.
  • Collect and process patient payments and their medical records.
  • Posted insurance and patient payments to the proper accounts.
  • Received patient payments and maintained a balanced cash drawer.
  • Post patient payments and balance daily settlement reports.
  • Posted patient payments and balanced daily accounts receivables.
  • Keep and balance day sheets of patient payments.
  • Post payments from insurance companies and patient payments.
  • Take patient payments and arrange payment plans.
  • Collect patient payments when needed.
  • Received and processed patient payments.
  • Take patient payments and insurance.
  • Prepare daily bank deposit from copays, insurance and patient payments.
  • Collect record and reconcile patient payments and copayments for services.
  • Input patient payments and copays.
  • Registered patients for appointments Processed patient payments Verified health insurance eligibility via telephone and internet Called pharmacies regarding patient refills

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45. Lab Results

low Demand
Here's how Lab Results is used in Medical Receptionist jobs:
  • Provided reports from voice mail, financial statements, letters and case history for medical records and lab results.
  • Filed patient charts to include putting lab results, progress notes and phone messages in appropriate place in chart.
  • Scanned daily documents: patient files & lab results, insurance information, and consent forms.
  • Fax, receive and distribute medical reports, medical lab results and various documents to the doctors
  • Convey medication information, lab results, labs due, and messages from their PCP.
  • Performed data entry, filling, charting and called other medical facilities for lab results,
  • Picked up lab results and other paper work for the doctor on a daily basis.
  • Recorded lab results and ABG results and presented them to the physicians immediately.
  • Receive and route messages and documentation such as lab results to appropriate clinicians.
  • Processed lab results and sent reports electronically to medical staff and satellite clinics.
  • Developed an effective system in 1998 to notify patients of lab results.
  • Retrieved patient charts to distribute lab results to doctors.
  • Entered lab results into appropriate lab chart.
  • Enter daily lab results into patient records/Epic.
  • Retrieved, filed and communicated lab results.
  • Communicated lab results to patients.
  • Answer phones, print lab results, order supplies, file.
  • Obtained insurance verifications, authorizations for medications, diagnostic procedures, Lab results for patients and doctor
  • Obtained patient lab results on-line Maintaining organized filing system for all patient records.
  • med iSOFT billing, lab results

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46. EKG

low Demand
Here's how EKG is used in Medical Receptionist jobs:
  • Prepared patients for procedures and discharge including checking vitals, EKG, charting, and record keeping.
  • Performed similar duties as describe above, plus administered routine tests, such as EKG and ABI
  • Performed EKG's, obtained vital signs, prepared treatment plans.
  • Performed EKG's and Lipids.
  • Preform EKG, fill out USCIS form I-693.
  • Performed EKG's and ICG's.
  • Perform EKG, blood tests, pulmonary function tests, tympanometry, and urinalysis.
  • Performed EKG's, stress testing, application and scanning of holter monitors.
  • Set up table for phlebotomy, EKG's, urinalysis, stress test.
  • Perform vital signs, pulse oximetry, EKG, Ankle-Brachial Index testing.
  • Scheduled physicals, EKGs, lab work ordered.
  • Answer phone calls, File charts, Ekgs, Referrals and fax documents.
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws and EKGs.
  • Performed Ekg's and placed holter monitors when required.
  • Recognized arrhythmias and artifacts, and performed EKGs.
  • Assist with EKGs and Holter monitors as needed.
  • Ordered and read lab tests, x-rays, MRIs, Ultrasounds, and EKGs.
  • Greet and escort all Patients to exam room Preform testing procedures: Pulmonary Spirometry testing and EKGs.
  • Scheduled patient appointments and medical meetings Collected vital signs Assisted in performing EKGs Prepared patient charts
  • Answer call Makes appointments Take vital to patients Do Ekg study

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47. Surgical Procedures

low Demand
Here's how Surgical Procedures is used in Medical Receptionist jobs:
  • Scheduled office visits, surgical procedures and ancillary testing according to practice guidelines.
  • Processed surgical paperwork for patients with in office surgical procedures.
  • Scheduled outpatient surgical procedures at local hospitals and facilities.
  • Scheduled appointments and surgical procedures.
  • Obtained authorizations for surgical procedures.
  • Answer incoming calls, schedule appointments and surgical procedures post charges and process insurance claims.
  • Assisted doctor with labs, x-rays, and in office surgical procedures.
  • Assisted physician with minor surgical procedures and exams done in the office.
  • Scheduled patients' medical screenings, surgical procedures and follow up appointments.
  • Researched correct coding for surgical procedures to ensure clean claims submission.
  • Scheduled surgical procedures and testing for a fast paced office.
  • Schedule surgical procedures, ancillaries, rotary and depositions.
  • Schedule surgical procedures in and out of the practice.
  • Schedule surgeries and coordinate all appointments for surgical procedures.
  • Schedule surgical procedures by phone or in person.
  • Post and review surgical procedures daily.
  • Scheduled OR time for surgical procedures.
  • Obtained insurance information and precertification for surgical procedures.
  • Process insurance pre-certifications for surgical procedures.
  • Pre-certified the outpatient surgical procedures.

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48. Software Applications

low Demand
Here's how Software Applications is used in Medical Receptionist jobs:
  • Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work.
  • Operated personal computer and utilizes software applications for word processing, presentations and databases.
  • Maximized office productivity through proficient use of appropriate software applications.
  • Educate physicians to navigate software applications
  • Directed confidential, medical sensitive call to appropriate staff Effective use of word processing, spread sheets and other software applications.
  • Manage and train front desk staff in areas such as software applications, scheduling, and billing and medical insurance/records management.
  • Operate office equipment, and other software applications to prepare reports, invoices, letters, case histories and medical records.
  • Trained new hires in areas of scheduling, procedures and protocols, internal software applications, and medical record keeping.
  • Operate office equipment, use word processing and other software applications to prepare reports, letters, and medical records.
  • Operated office equipment such as fax, copy machine and use word processing or other software applications to prepare letters.
  • Use of word processing, spreadsheets and other software applications to prepare reports, letters, or medical records.
  • Performed Computer Keyboarding, data entry, and use of computer software applications in a professional office environment.
  • Operated office equipment, such as faxing, coping, scanning, personal computer and other software applications.
  • Operated office equipment, used word processing, spreadsheet, and other software applications.
  • Use of Microsoft Office software applications including MS Word, Outlook and Excel
  • Entered and/or retrieved data from established computer files using knowledge of computer software applications.
  • Operated office equipment, such as, computer software applications, Medisoft, Internet Explorer, Microsoft Word, and Excel.
  • Operate office equipment, such as voice mail, spreadsheets, or other software applications
  • Operate office equipment and software applications including Medical Manager and Mysis Tiger (Allscripts) !

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49. EHR

low Demand
Here's how EHR is used in Medical Receptionist jobs:
  • Greet patients, enter demographics, insurance into EHR, collect co pays, schedule appointments, make reminder calls.
  • Review and complete all EHR tasks that are assigned to you and your appropriate team.
  • Collected data and scheduled new/ established patients into electronic health records (EHR).
  • Welcome patients, scan documents into EHR, collect co-pays and check patients in/out.
  • Establish and maintain clinician schedules, filing systems and patient records in EHR.
  • Input new patient detailed information into the NextGen software that includes EMR/EHR systems.
  • Enter pertinent information in the EPM/EHR systems completely and accurately.
  • Documented notes for clinicians & other supporting staff into EHR.
  • Created and maintained electronic (EHR) and paper records.
  • Schedule, reschedule, and verify patient appointments using XPM/EHR.
  • Scanned important documents into patient charts in EHR.
  • Enter orders and referrals in EHR and schedule.
  • Scanned insurance and ID cards for EHR.
  • Scan patient information through the EHR.
  • Enter patient data in NextGen EHR -Completing tasks in NextGen EHR, contacting patients with test results and physician instructions.
  • Use knowledge of medical computer programs on a daily basis: Enterprise Allscripts EHR, Group management, Enterprise Scan.
  • Apply co pays and or deductibles by using nextgen EhR operating system.
  • Experience in EHR, Centricity, CPS and Athena Health.
  • Work with Excel, Epic, Inte Great EHR and Medical Manager.
  • Assisted in converting office from paper charts to EHR Scanned patient charts Filed patient charts Updated the Google doc using Excel

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50. Administrative Functions

low Demand
Here's how Administrative Functions is used in Medical Receptionist jobs:
  • Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.
  • Performed multifaceted general office support and assisted the Clinical Manager and other clinical staff with the administrative functions as needed.
  • Facilitated daily administrative functions, schedule, reschedule, and verify patient appointments.
  • Performed multiple administrative functions that resulted in more effective operating procedures.
  • Execute administrative functions such as receptionist and clerical work.
  • Performed day-to-day administrative functions and general office duties.
  • Perform various clerical and administrative functions.
  • Provide a multitude of administrative functions, including: front-desk reception/appointment scheduling, supply and equipment maintenance, and processing payments.
  • Performed various administrative functions, such as emailing, faxing, scanning, photocopying and filing.
  • Facilitate daily administrative functions including customer service, answering phones, patient scheduling, and finances.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Perform various clerical or administrative functions, ordering supplies, and maintaining inventory and wait area.
  • Designed office procedures and forms that helped improve the efficiency of administrative functions.
  • Handled all administrative functions as well as, insurance verification and processing.
  • Perform various clerical and administrative functions, such as ordering supplies.
  • Performed all front desk administrative functions including phones & filing.
  • Perform various clerical or administrative functions including filing and operating high call volume multi-line phone.
  • Handled all administrative functions, updated patient demographics, and completion of insurance verifications.
  • Performed administrative functions, customer service, electronic medical record and clerical functions.
  • Performed various clerical and administrative functions, such as answering telephones and directing calls to appropriate staff.

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20 Most Common Skill for a Medical Receptionist

Medical Records15.3%
Patient Care15.2%
Insurance Companies14.1%
Patient Referrals7.9%
Front Desk5.9%
Phone Calls5.8%
Insurance Forms5.3%
Data Entry4.9%

Typical Skill-Sets Required For A Medical Receptionist

RankSkillPercentage of ResumesPercentage
1
1
Medical Records
Medical Records
12.1%
12.1%
2
2
Patient Care
Patient Care
12%
12%
3
3
Insurance Companies
Insurance Companies
11.1%
11.1%
4
4
Patient Referrals
Patient Referrals
6.2%
6.2%
5
5
Front Desk
Front Desk
4.7%
4.7%
6
6
Phone Calls
Phone Calls
4.6%
4.6%
7
7
Insurance Forms
Insurance Forms
4.2%
4.2%
8
8
Data Entry
Data Entry
3.9%
3.9%
9
9
Customer Service
Customer Service
3.8%
3.8%
10
10
Office Supplies
Office Supplies
2.6%
2.6%
11
11
Patient Demographics
Patient Demographics
2.3%
2.3%
12
12
Greeting Patients
Greeting Patients
1.8%
1.8%
13
13
Check Patients
Check Patients
1.5%
1.5%
14
14
Check-In
Check-In
1.4%
1.4%
15
15
Financial Statements
Financial Statements
1.3%
1.3%
16
16
Appropriate Person
Appropriate Person
1.2%
1.2%
17
17
Hipaa
Hipaa
1.2%
1.2%
18
18
Telephone Calls
Telephone Calls
1.1%
1.1%
19
19
Hippa
Hippa
1%
1%
20
20
High Volume
High Volume
1%
1%
21
21
Reception Area
Reception Area
1%
1%
22
22
Medical Office
Medical Office
1%
1%
23
23
Patient Accounts
Patient Accounts
1%
1%
24
24
Medical Billing
Medical Billing
0.9%
0.9%
25
25
Patient Registration
Patient Registration
0.9%
0.9%
26
26
Vital Signs
Vital Signs
0.9%
0.9%
27
27
Computer System
Computer System
0.9%
0.9%
28
28
Scheduling Appointments
Scheduling Appointments
0.9%
0.9%
29
29
MRI
MRI
0.9%
0.9%
30
30
CPT
CPT
0.8%
0.8%
31
31
Patient Files
Patient Files
0.8%
0.8%
32
32
Test Cases
Test Cases
0.8%
0.8%
33
33
Direct Calls
Direct Calls
0.8%
0.8%
34
34
Word Processing
Word Processing
0.8%
0.8%
35
35
Medical Staff
Medical Staff
0.8%
0.8%
36
36
Icd-9
Icd-9
0.7%
0.7%
37
37
Medicaid
Medicaid
0.6%
0.6%
38
38
Medical Consultations
Medical Consultations
0.6%
0.6%
39
39
Exam Rooms
Exam Rooms
0.6%
0.6%
40
40
Patient Diagnostic Appointments
Patient Diagnostic Appointments
0.6%
0.6%
41
41
Patient Confidentiality
Patient Confidentiality
0.6%
0.6%
42
42
Patients In
Patients In
0.5%
0.5%
43
43
Insurance Authorizations
Insurance Authorizations
0.5%
0.5%
44
44
Patient Payments
Patient Payments
0.5%
0.5%
45
45
Lab Results
Lab Results
0.5%
0.5%
46
46
EKG
EKG
0.4%
0.4%
47
47
Surgical Procedures
Surgical Procedures
0.4%
0.4%
48
48
Software Applications
Software Applications
0.4%
0.4%
49
49
EHR
EHR
0.4%
0.4%
50
50
Administrative Functions
Administrative Functions
0.4%
0.4%

23,616 Medical Receptionist Jobs

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