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Job outlook for medical receptionists in the United States
Medical receptionist job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected medical receptionist job growth rate is -8% from 2018-2028.
About -286,900 new jobs for medical receptionists are projected over the next decade.
Medical receptionist salaries have increased 11% for medical receptionists in the last 5 years.
There are over 559,762 medical receptionists currently employed in the United States.
There are 118,048 active medical receptionist job openings in the US.
The average medical receptionist salary is $31,960.
Are medical receptionist jobs in demand?
Medical receptionist job and salary trends over time
Medical receptionist jobs over time
Medical receptionist job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 559,762 | 0.17% |
| 2020 | 541,156 | 0.16% |
| 2019 | 566,879 | 0.17% |
| 2018 | 551,257 | 0.17% |
| 2017 | 538,004 | 0.16% |
Average medical receptionist salary over time
Medical receptionist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $31,960 | $15.37 | +2.1% |
| 2024 | $31,301 | $15.05 | +2.3% |
| 2023 | $30,600 | $14.71 | +3.3% |
| 2022 | $29,616 | $14.24 | +2.6% |
| 2021 | $28,863 | $13.88 | +2.1% |
Medical receptionist jobs by state
Most common states for medical receptionists
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Minnesota | 5,576,606 | 1,661 | 30% |
| 2 | District of Columbia | 693,972 | 200 | 29% |
| 3 | Maine | 1,335,907 | 327 | 24% |
| 4 | New Mexico | 2,088,070 | 487 | 23% |
| 5 | Illinois | 12,802,023 | 2,841 | 22% |
| 6 | Idaho | 1,716,943 | 379 | 22% |
| 7 | Delaware | 961,939 | 212 | 22% |
| 8 | Georgia | 10,429,379 | 2,193 | 21% |
| 9 | Missouri | 6,113,532 | 1,299 | 21% |
| 10 | New Hampshire | 1,342,795 | 284 | 21% |
| 11 | Massachusetts | 6,859,819 | 1,288 | 19% |
| 12 | Kentucky | 4,454,189 | 843 | 19% |
| 13 | Virginia | 8,470,020 | 1,445 | 17% |
| 14 | Arkansas | 3,004,279 | 525 | 17% |
| 15 | Nevada | 2,998,039 | 496 | 17% |
| 16 | West Virginia | 1,815,857 | 314 | 17% |
| 17 | Alaska | 739,795 | 127 | 17% |
| 18 | Alabama | 4,874,747 | 776 | 16% |
| 19 | North Dakota | 755,393 | 123 | 16% |
| 20 | Washington | 7,405,743 | 1,147 | 15% |
Most common cities for medical receptionists
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Towson | 15 | 27% | $32,455 |
| 2 | Voorhees | 7 | 24% | $32,909 |
| 3 | South Portland | 6 | 23% | $41,342 |
| 4 | Cambridge | 12 | 11% | $36,896 |
| 5 | Framingham | 7 | 10% | $36,863 |
| 6 | Worcester | 12 | 7% | $36,832 |
| 7 | Providence | 10 | 6% | $33,715 |
| 8 | Syracuse | 8 | 6% | $34,479 |
| 9 | Springfield | 6 | 4% | $31,502 |
| 10 | Hartford | 5 | 4% | $34,014 |
| 11 | Omaha | 12 | 3% | $29,362 |
| 12 | Santa Rosa | 6 | 3% | $39,424 |
| 13 | New Orleans | 6 | 2% | $30,558 |
| 14 | Tampa | 6 | 2% | $29,817 |
| 15 | Baltimore | 5 | 1% | $32,416 |
| 16 | Boston | 5 | 1% | $36,887 |
| 17 | New York | 18 | 0% | $33,833 |
Medical Receptionist job outlook: Expert opinions
Our panel of medical receptionist experts
Midstate College
What Medical Receptionist skills would you recommend for someone trying to advance their career?
Candace Keck: Depending on the area where the medical assistant works, such as clinic vs hospital vs care facilities, the day-to-day duties can vary. The commonality, no matter the location, is they work closely with providers (physicians, nurse practitioners, physician assistants, and nurses, to name a few) and other healthcare professionals to deliver patient care. It can involve direct patient care and administrative work. They need to have strong communication skills, attention to detail, and a compassionate approach to patient care.
What will help Medical Receptionists increase their earning potential?
Candace Keck: I don't have an answer to this question. I'm not scheduled to work in the hospital any time soon so would not have the opportunity to ask.
What will help Medical Receptionists increase their earning potential?
Janice Noteboom, MHA/Ed., CMA (AAMA): Medical Assistants
have become a vital member to any health care team! Below are some specific
educational areas and training that a face-to-face or hybrid Medical Assistant
Program offers and what students will do on a daily basis (or during class and lab
sessions) that will help provide training quality assurance: (these are just some of
the areas of training and education that students will receive in an CAAHEP
(Commission on Accreditation of Allied Health Education Programs) accredited
Medical Assistant Program:
Interacting with patients
Hands-on training with hypodermic needles used for injections and
venipuncture
Using other medical equipment like the various thermometers, pulse
oximeter, EKG machine, nebulizer, etc.
Experience with scheduling/accounting/EMR software applications
Students learn and practice many clinical procedures like patient transfers,
wound care, disease transmission prevention, completion of various
requisitions for medical testing, emergency procedures, caring for adult
and pediatric patients, and much more.
Students also learn and practice Pharmacology procedures which include
medication administration, adult and pediatric medication dosing,
medication uses, side effects/adverse effects/toxicity/etc.
Laboratory Procedures allows students to learn and practice how to
perform Point-of-Care testing, venipuncture, laboratory testing results,
urinalysis, etc.
Finally, Students will complete a Medical Assistant Program Externship at
a medical office/hospital/urgent care/specialty clinic to practice the skills
and training in real life.