What Patient Service Coordinators Do
Patient services coordinators act as a liaison between a healthcare organization and patients. Their primary job is to provide quality service to patients. Their duties and responsibilities include fielding telephone calls from patients, assessing patients' issues, and interacting with team members, medical personnel, and employees from other departments. Also, they are responsible for ensuring compliance with regulatory and hospital requirements and maintaining quality service. Patient services coordinators must also ensure to maintain their technical knowledge by participating in personal networks, attending educational workshops, and reviewing professional publications.
We looked at the average medical receptionist annual salary and compared it with the average of a patient service coordinator. Generally speaking, patient service coordinators receive $2,794 higher pay than medical receptionists per year.
Even though medical receptionists and patient service coordinators have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require patients, customer service, and check-in in the day-to-day roles.
These skill sets are where the common ground ends though. A medical receptionist responsibility is more likely to require skills like "insurance forms," "test results," "ehr," and "word processing." Whereas a patient service coordinator requires skills like "patient service," "home health," "excellent organizational," and "cleanliness." Just by understanding these different skills you can see how different these careers are.
Patient service coordinators really shine in the health care industry with an average salary of $35,469. Whereas medical receptionists tend to make the most money in the health care industry with an average salary of $32,483.
The education levels that patient service coordinators earn is a bit different than that of medical receptionists. In particular, patient service coordinators are 2.7% more likely to graduate with a Master's Degree than a medical receptionist. Additionally, they're 0.2% more likely to earn a Doctoral Degree.
What Are The Duties Of a Front Office Coordinator?
A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.
Next up, we have the front office coordinator profession to look over. This career brings along a higher average salary when compared to a medical receptionist annual salary. In fact, front office coordinators salary difference is $884 higher than the salary of medical receptionists per year.
Not everything about these jobs is different. Take their skills, for example. Medical receptionists and front office coordinators both include similar skills like "patients," "customer service," and "patient care" on their resumes.
In addition to the difference in salary, there are some other key differences that are worth noting. For example, medical receptionist responsibilities are more likely to require skills like "check-in," "medical terminology," "phone calls," and "insurance forms." Meanwhile, a front office coordinator might be skilled in areas such as "appointment scheduling," "patient appointments," "emr," and "physical therapy." These differences highlight just how different the day-to-day in each role looks.
Front office coordinators may earn a higher salary than medical receptionists, but front office coordinators earn the most pay in the health care industry with an average salary of $32,333. On the other side of things, medical receptionists receive higher paychecks in the health care industry where they earn an average of $32,483.
On the topic of education, front office coordinators earn similar levels of education than medical receptionists. In general, they're 1.1% more likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.
How a Patient Coordinator Compares
A patient coordinator functions as the primary point of contact between health care professionals and patients in a medical facility. They mostly perform administrative tasks such as greeting visitors, answering calls, responding to inquiries, managing schedules, arranging appointments, processing payments, gathering information, and keeping records. Moreover, they assist in filling out forms, escorting patients to different rooms or offices, and setting treatment plans. Most importantly, they discuss and share necessary information with patients and families regarding medications, procedures, and proceeding care according to a physician's assessment.
The third profession we take a look at is patient coordinator. On an average scale, these workers bring in higher salaries than medical receptionists. In fact, they make a $994 higher salary per year.
While looking through the resumes of several medical receptionists and patient coordinators we discovered that both professions have similar skills. These similarities include skills such as "patients," "customer service," and "check-in," but they differ when it comes to other required skills.
Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from medical receptionist resumes include skills like "insurance eligibility," "insurance forms," "patient insurance," and "provides administrative support," whereas a patient coordinator might be skilled in "excellent organizational," "patient satisfaction," "pet," and "taking care. "
Patient coordinators make a very good living in the health care industry with an average annual salary of $33,131. Whereas medical receptionists are paid the highest salary in the health care industry with the average being $32,483.
When it comes to education, patient coordinators tend to earn similar education levels than medical receptionists. In fact, they're 2.8% more likely to earn a Master's Degree, and 0.4% more likely to graduate with a Doctoral Degree.
Description Of a Patient Representative
A patient representative is responsible for assisting the patients with their health care needs by identifying their medical concerns, assessing their medical history, and referring them to the appropriate physicians or other medical professionals for immediate treatments and further examinations. Patient representatives verify the patients' insurance information, guiding them on filling out medical forms, processing payments for medical services, and updating them for the release of medical results. A patient representative must have excellent communication and organizational skills, especially when responding to patient's inquiries and concerns timely and accurately, and performing additional administrative and clerical tasks as needed.
Now, we'll look at patient representatives, who generally average a higher pay when compared to medical receptionists annual salary. In fact, the difference is about $509 per year.
According to resumes from both medical receptionists and patient representatives, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "patients," "customer service," and "check-in. "
While some skills are shared by these professions, there are some differences to note. "office equipment," "insurance forms," "test results," and "provides administrative support" are skills that have shown up on medical receptionists resumes. Additionally, patient representative uses skills like patient appointments, strong customer service, excellent interpersonal, and emr on their resumes.
In general, patient representatives make a higher salary in the non profits industry with an average of $34,572. The highest medical receptionist annual salary stems from the health care industry.
The average resume of patient representatives showed that they earn similar levels of education to medical receptionists. So much so that the likelihood of them earning a Master's Degree is 2.8% more. Additionally, they're more likely to earn a Doctoral Degree by 0.1%.
